ReadSoft 2004

Review of Multi-Site ImplementationAt Canadian Helicopter Corporation

Christine Whyte, ReadSoft

ReadSoft 2004

AGENDA Company Background Project Background Key project Drivers Overview of solution Project Timescales Benefits of Solution Project Manager’s Tips

ReadSoft 2004

Canadian Helicopter Corporation - CHC World’s largest provider of helicopter services to global offshore oil &

gas industry Market Capitalization is CDN$ 1billion Global Headquarters in Vancouver – Global Operations & Heli-One CHC European Operations Headquarters in Aberdeen with 17 bases in

UK, Ireland, Netherlands, Norway & Denmark CHC European Operations service over 55% of the offshore market in

the North Sea, the largest in the world

ReadSoft 2004

CHC Project Background for Automation in Accounts Payable

Processing around 30,000 supplier invoices per annum within European Operations

3 Finance bases 4 user groups covering approvals in multiple

countries and locations

ReadSoft 2004

CHC Key Project Drivers Multiple geographical locations for

processing/approvals Tracking where the invoices are Correct people approving invoices A process to support timely supplier payments Cater for additional workload without increasing staff

ReadSoft 2004

Scan Interpret Verify Transfer

Documents for INVOICES

Images

Scanning of the documents

Interpretation of the scanned document based on a pre-defined profile. Specific details are retrieved from the document

Verification ofthe information according to user based rules

Data

M3 System

Transfer of data and images

ImageArchive

Overview of ReadSoft/LawsonM3 Automatic Data Capture

Optimize

Manager

ReadSoft 2004

Supplier identification Matching a document with the right account among

thousands is surprisingly swift Identifiers

– VAT number– Logo– Telephone number

For suppliers unknown to INVOICESidentifier matches are found in the Master Vendor list from M3

ReadSoft 2004

Automatic information extraction Header fields Account fields Single items Line items Multiple VAT rates

ReadSoft 2004

Automated Line item capture

Fast and accurate line item information extraction, on one page or many

In case of inconsistencies,line item tables are justas swiftly extracted andlearned in Verify

ReadSoft 2004

CHC Overview of ReadSoft M3 ADC Solution – Approval method Supplier Invoices with Purchase orders – to be implemented in Phase 2

3 way matching of purchase order, goods receipts and invoices. Invoices are automatically routed to the matching function. Matching will be automatic within defined deviations. Approved and tagged for payment.

Supplier Invoices with no Purchase Order

Routed to the suspense account so that they are registered, and the appropriate person notified. Cost account defined and invoice approved.

Single and parallel authorization Reminders for timely authorisation Recording of comments

ReadSoft 2004

CHC Project Timescales - 2006 January – Review of sales presentation February/March 2006 – Review of commercials & business case April – Project kick off with planning Anticipated roll out 6 months to cover European Operations exc. Denmark UK, Netherlands & Ireland fully live Norway rolling out now Project complete end of November

ReadSoft 2004

CHC Benefits of Solution Elimination of physical distribution of invoices Invoices & associated documents always available for on-line

viewing Streamlining processes and removing repetitive manual tasks Staff can focus on supplier relationships and managing

payments

ReadSoft 2004

CHC Project Manager’s tips! Infrastructure

Invoice images can be retrieved from anywhere via an M3 screen – check the speed of this as it varies for hardware/network and image viewers.

Software Versions

Some screens around the approval and invoice log were not immediately available due to the M3 version being used, so this needs to be considered in planning.

Training

With multiple countries and sites, planning for cost effective user training is important. Invoice approvers were trained remotely with instruction manuals sent by e-mail for reference, and this was backed up with 20 minute phone sessions for individual training. AP clerks in Aberdeen & Norway were trained face to face.

ReadSoft 2004

ADC – Appropriate for many companies

Some market segments

Some of our 4,500+ customers