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WELC
OM
E
Complete Contact CRM
Feature Overview
Intr
od
ucti
on
Uruhun, Inc. Established in 1993 100% Independent Deep background in the
Electronic Components Broker/Distribution Industry
Complete C ct CRM has been in non-stop development since 1999
Our Goal: Help our clients be more productive and profitable
How
to a
ch
ieve o
ur
Goal
For your
We’ll give you
Profitability
Productivity
Feature Rich
Fast Access To Data
Secure Support
Featu
re R
ich
Easy of Use Contact Management Requirement Tracking Customer and Vendor Statistics Sourcing Tools Full Ordering System Full RMA System Inventory Functions Accounting Interface
Easy o
f U
se
Familiar Interface Flexible Workflow
Easy o
f U
se
Familiar InterfaceFlexible Workflow
Easy o
f U
se
Familiar Interface FlexibleWorkflow
Prospects
Management
Customer Management
Requirement
Sourcing• Emails• Faxes• Online Services
Customer Quote
Sales Order
Purchase Order
Receiving
Shipping• RMA• Payments
Con
tact
Man
ag
em
en
t Prospect Pools Call Scheduling and Alerts Email Broadcast Unlimited Groups Unlimited Templates Custom Information fields History, history, history…
Req
uir
em
en
t Tr
ackin
g Import BOMs Automatic Import of Requirements
from Online Services and/or your web-site
Full history, history, history… Equivalents and Alternates Requirement Workflow Requirement Management
Cu
sto
mer
an
d V
en
dor
Sta
tisti
cs
Automatic Vendor Ratings Automatic Customer Ratios Readily available statistics
Sou
rcin
g T
ools
Easy Import of Inventory, Excess and Offers Lists
Automatic import of Inventory, Excess and Offers Lists
Part History History everywhere Part Search Email/Fax Broadcast Email to Groups OnLine Service Integration Vendor Auto Responses
Fu
ll O
rderi
ng
Syste
m Vendor Quotes Customer Quotes Sales Orders Purchase Orders Flexible Allocation Invoicing
Inven
tory
Fu
ncti
on
s Quick Quote Item Details Receiving/Shipping Bar-coding Full Traceability Inventory Audit Inspection Report Consignments
Fu
ll R
MA
Syste
m Discrepancies Request Based RMA System Customer RMAs Vendor RMAs
Accou
nti
ng
In
terf
ace QuickBoooks Interface
No double-entry Export SOs Export POs Export Receipts Export Invoices Export Payments
Fast
Access T
o D
ata
Dashboards Direct Tracking History Reports
Secu
rity Multi-Level Security
Security per Department Security per Screen Security per User
Su
pp
ort Proactive Support Fast action on issues On-going development Incremental updates