01 VMS Overview&Concepts

Overview & Concepts

mySAP Automotive 4.0Vehicle Management System

SAP AG 2002, Title of Presentation, Speaker Name 2

Automotive Aftermarket

DealerDealerOEMOEM ImporterImporter

Vehicle Sales & Services Vehicle Sales & Services


Business Processes in Automotive Sales

OEM : central salesOEM : central sales

SupplierSupplier

OEMOEM OEMOEM OEMOEM

End customerEnd customer

SupplierSupplier SupplierSupplier SupplierSupplier SupplierSupplier SupplierSupplier SupplierSupplier

Sales company

orsubsidiary

Sales company

orsubsidiary

DealerDealer

DealerDealer

DealerDealer DealerDealer

DealerDealer

DealerDealer

Localremodeler

Localremodeler

Importer

DealerDealer

DealerDealerDealerDealer

Importerwith own

production

Localsupplier


Sales company

orsubsidiary

Sales company

orsubsidiary

Importer

DealerDealer


Localremodeler

Localremodeler


OEMDistributor /

Importer Dealer

Vehicle SalesVehicle Procurement

VehicleManagement

System

OEM 2

OEM 3

Dealer 2

Dealer 3

Dealer 4

Dealer 5

Dealer 6

Dealer ..

Dealer ..Interfaces (XML, BAPI, IDoc)

VehicleDatabase

Business Partners



VehicleManagement

System

VehicleDatabase

Status Information

Purchase Order

Order Confirmation

Goods Receipt

Incoming Invoice

Sales Order

Delivery

Goods Issue

Invoice

Payment

OEMDistributor /

Importer Dealer

W

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l

d

W

o

r

l

d

W

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d

e

W

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d

e

W

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b

W

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b

Communication


Vehicle Configuration/ Pricing / Allocation

Vehicle Search & Locating

Vehicle Administration/Tracking

Business Integration (Procurement & Sales)

FollowUps

Status Tracking/ Overview/Reporting

Vehicle Management System

SAP SAP VehicleVehicleManagement SystemManagement System


Concept of VMS

SearchWork on Search Result

Vehicle DetailsActions

One Screen Transaction


Concept of VMS

All VMS functionalities are used in one transaction.

Search Vehicle ListConfiguration

Details Processing History


Workbench in SAP R/3

SearchOverview

DetailAction

SearchOverview

DetailAction


Vehicle Search

Vehicle Model ListVehicle

Model List

Search by Configuration

Search by Configuration

Search CriteriaSearch Criteria

User Profile User Profile

Ind. Vehicle Search

Ind. Vehicle Search


Vehicle Overview

Search Result Treatment afterwards

Search Result Treatment afterwards

List of Selectable

Vehicles

List of Selectable

Vehicles

Search ResultFiltering & SortSearch Result

Filtering & Sort


Vehicle Details

Address Data (R/3 Address Management)

Address Data (R/3 Address Management)

Vehicle DataVehicle Data

Vehicle ConfigurationVehicle Configuration

Vehicle History and Document Flow (go to R/3 Display-TA)

Vehicle History and Document Flow (go to R/3 Display-TA)


VMS Actions

Actions are performed for

Vehicles

Actions are performed for

Vehicles

Maintenance of End customer Data

Maintenance of End customer Data

Vehicle Configurationin IPC

Vehicle Configurationin IPC

Action-specificSub screen

Action-specificSub screen

EnterData

EnterData


Link to Warranty Management

Claims for VehicleClaims for Vehicle


Link to Supply Chain Event Manager

Events for VehicleEvents for Vehicle


Vehicle no. 0815

Data linked to the Vehicle Master

Business Partners(e.g. endcustomer, dealer,

responsible distribution center)

Physical location

Sales and servicedocuments

Status

Planned Actions

Warranty data

PricesValuation

Date/time periods

Configurations(e.g. sales & service conf.)

Documents(e.g technical data sheets)

Structure ofthe vehicle

Identifiers /ext. Key(e.g. commission no.,VIN)


A vehicle master exists for vehicles, which are

orderedat plantorderedat plant

delivereddelivered

at thecustomers

place

at thecustomers

place

Vehicle does not have to physically exist (e.g. vehicle is planned)!

ordered bydealer

ordered bydealer

in dealerstock

in dealerstock

in production

in productionplannedplanned

inimporter

stock

inimporter

stock

Vehicle Master


DistributorR/3

Business Process in R/3 Only

GoodsReceipt

GoodsIssue

OEM

At Sea

On Truck

Dealer B

Dealer A

PO

SO


DistributorVMS

Business Process in VMS

GoodsReceipt

GoodsIssue

OEM

At Sea

On Truck

Dealer B

Dealer A

PO

SO


VMS Roles Communication Dealer and Importer

Identification

Pre-defined Settings

Default Values

Personalization

Authorization

Personalization

Importer

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I

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t

e

r

f

a

c

e

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I

n

t

e

r

f

a

c

e

Dealer

Default Value


Vehicle Management System VMS Roles

MaterialPlantSales Org.Sales ChnlDivisionPurchase Org.Purchase Grp. Search AreaConfiguration-Change profile

VMS Role

Ship-To-PartySold-To-Party

Payer

System User

Purchase Doc. TypeSales Doc. TypeProfile (Search, View)


VMS Roles

Organizational Data Vehicle Model Configuration

PlantSales Org

Customer No.Vehicle

Search Area

...

Compact Car

Luxury Car

Special Models

Model dependent

Status related

Characteristic dep.


VMS Roles

Dealer PortalDealer Portal

Customer DatabaseRestricted by Organization Role

Vehicle DatabaseRestricted by Vehicle Model Role

Compact Cars Luxury Cars

Special Models


Create PO

Define Your Business Process: vehicle status

21 3

4

5

6

7

89

12

34

5

6

7

89

ordered confirmed

In Production

Sold

In transit

WithLocal

Carrier

At importersite

Intransit

At dealersite

Pass on to dealer

Create goodsreceipt

Create goodsissue

Confirm PO

Create SOHand over toproduction

Hand over to local carrier

Put into transit


Define Your Business Process: availability

Pass on to dealer

3

6Not available Available

Available/sold

In use/sold

Delivered todealer

Create goodsreceipt

At importer/sold

23

4

5

6

89

1

7Create goods

issue

Create PO

Confirm PO

Create SO

Hand over toproduction


Put into transit

1

23

4

5

6

7

89


Define Your Business Process: location


OEMtransport

Dealer

In transit Create goodsreceipt

Create PO

23

4

5

6

89

1

7

Confirm PO

Hand over toproduction

Create SOPut intotransit

Pass on to dealer

Create goodsissue

1

23

4

5

6

7

89

Localcarrier

Importer

OEMPlant


Business Process Flexibility - Actions

ACTION: Activity performed within VMS that reflects a Business Process task Action determines status, availability and location Action creates R/3 Business Documents in SD, MM, and CS VMS is preloaded with 63 Actions; customer specific actions are possible

ACTIONSSECONDARY ACTIONS

Assigned, but not limited, to those actions

concerning Vehicle PROCUREMENT

SECONDARY ACTIONS

PRIMARY ACTIONS

Create Vehicle

Create Purhase Order

Create Goods Receipt

CREA CREO GORE

PRIMARY ACTIONS


concerning Vehicle SALES

SECONDARY ACTIONS

PRIMARY ACTIONS

SECONDARY ACTIONS

Create Sales Order

Create Billing Doc.

Create Delivery

CUOR OUIV DELI



concerning Vehicle PROCUREMENT

SECONDARY ACTIONS

Create Sales Order

Create Billing Doc.

Create Delivery

CUOR OUIV DELI

PRIMARY ACTIONS

Create Vehicle

Create Purhase Order

Create Goods Receipt

CREA CREO GORE

ACTIONSAssigned, but not limited,

to those actions concerning

Vehicle SALES

Business Process Flexibility - Actions


Business Process - Actions

Create R/3 Business Documents in SD, MM, FI and CS Create Purchase Order Post Goods Receipt Create Billing Document

Change or reverse previous actions Change Sales Order Cancel Delivery

Update Vehicle Specific Data Change Configuration of Vehicle Assign Vehicle Identification Number Assign Sales Campaign Create Warranty Master Data Update Primary/Secondary Status, Availability, Location


Actions and Status combination define Business Process

Business Process - Action matrix

----

created

ordered

Order confirmed

created ordered Order confirmed

create Create andorder X

X Order X

X ModifyorderConfirm

order

X X ModifyvehiclecurrentStatus

New Status

Transitconfirmed

Vehiclereceived

Invoicereceived

X X X

X X X

X X X

Transit confirmed

X

X

X

Confirmtransit

X

X

X

Vehiclereceived

X

X

X

X

PostGoodsreceipt

X

X

Invoicereceived

X

X

X

X

X

Postinvoice

X

Purchasefinished

X

X

X

X

X

X

Finish purchase

---- create Create andorderCreate and

order

created

---

created

create

created

Order

ordered

ordered

created

ordered

Order

Order confirmed

ordered

Vehiclereceived

Invoicereceived

Orderconfirmed

Modifyorder

Confirmorder

Modifyorder

Confirmorder

ModifyvehicleModifyvehicle

Confirmtransit

Confirmtransit

PostGoodsreceipt

Transitconfirmed

Postinvoice

Finish purchase

Transitconfirmed

Vehiclereceived

Invoicereceived

PostGoodsreceipt

Postinvoice

Finish purchase

createcreate

Confirmorder

Confirmorder

PostGoodsreceipt

PostGoodsreceipt

Not Available

Create andorder

Create andorder

Confirmtransit

Confirmtransit

PostGoodsreceipt

PostGoodsreceipt

InProduction

On Ship

Planned

Available

Distributor


Primary status:Vehicle at importer siteSecondary status:Vehicle reservedLocation: DetroitAvailability: Reserved

Triggeringaction

Primary status:Vehicle at importer siteSecondary status:Vehicle soldLocation: DetroitAvailability: sold

----

SD10

SD15

SD20

SD10 SD15 SD20

OFFE CUOR X

INFO CUOR X

X X RCON

X X XAlter

Status

Neuer Status

SD25

SD30

SD35

X X X

X X X

X X X

SD25

X

X

X

DELI

X

X

X

SD30

X

X

X

X

GOIS

X

X

SD35

X

X

X

X

X

OUIV

X

SD40

X

X

X

X

X

X

FIN2

Action matrix

Action handling



VehicleManagement

System

VehicleDatabase

Status Information

Purchase Order

Order Confirmation

Goods Receipt

Incoming Invoice

Sales Order

Delivery

Goods Issue

Invoice

Payment

OEMDistributor /

Importer Dealer

----

created

ordered

Order confirmed

created ordered Order confirmed


X Order X


order


New Status

Transitconfirmed

Vehiclereceived

Invoicereceived

X X X

X X X

X X X

Transit confirmed

X

X

X

Confirmtransit

X

X

X

Vehiclereceived

X

X

X

X

PostGoodsreceipt

X

X

Invoicereceived

X

X

X

X

X

Postinvoice

X

Purchasefinished

X

X

X

X

X

X

Finish purchase


order

created

---

created

create

created

Order

ordered

ordered

created

ordered

Order

Order confirmed

ordered

Vehiclereceived

Invoicereceived

Orderconfirmed

Modifyorder

Confirmorder

Modifyorder

Confirmorder


Confirmtransit

Confirmtransit

PostGoodsreceipt

Transitconfirmed

Postinvoice

Finish purchase

Transitconfirmed

Vehiclereceived

Invoicereceived

PostGoodsreceipt

Postinvoice

Finish purchase

Planned

Available

Not Available

InProduction

On Ship

Distributor

Primary Matrix

----

created

ordered

Order confirmed

created ordered Ordered


X Order X


order


New Status

Transitconfirmed

Vehiclereceived

Invoicereceived

X X X

X X X

X X X

Transit

X

X

X

Confirmtransit

X

X

X

AtDealer

X

X

X

X

PostGoodsreceipt

X

X

CustomerAssigned

X

X

X

X

X

Postinvoice

X

SaleComplete

X

X

X

X

X

X

Finish purchase


order

created

---

created

create

created

Order

ordered

ordered

reserved

ordered

Order

Order confirmed

ordered

Vehiclereceived

Invoicereceived

transit

Modifyorder

Confirmorder

Modifyorder

Confirmorder


Confirmtransit

Confirmtransit

PostGoodsreceipt

Transitconfirmed

Postinvoice

Finish purchase

At dealer

Customerassigned

FinalSale

PostGoodsreceipt

Postinvoice

Finish Sale

Available

Not Available

Secondary Matrix

sOLD

Business Process: 2 Matrix per Vehicle