09. HİZMETLER TEORİK BİLGİ-2

Embed Size (px)

Citation preview

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    1/32

    3

    \CKAA WO NWO@KDRIO]KOVQ@O]IOK

    \ck wo Nwo`kaa Dario}kova Q`o}iokaa Vo|ia Ncro}omo 61.Cvckj.6836 }cvada`mo

    qcqikc`cvcj+ qvvko navia}av.

    FV@LFKI

    Cic+ Jcx|ci+ Mcqc`cj wo ]c`ikcv

    Cic

    ICMMO 3$3! Fu Q`o}iokaa` cicl: a|ckwo nwo`kaa dario}kova`a qv}iojrovo

    juvukclcj aqova |ckj wo nwo`kaj favaikova`a` juvukuu ako ev}cj |ckj wo nwo`kaj favaikova`a`

    qo}jako`mavakiokova+ qo}ja foknokova`a` ax}cka+ nvow+ qo}ja wo |evuikukujkcv ako ckic u|uk wo

    o|c|kcv`mro`koioj}av.

    Jcx|ci

    ICMMO 6$3! Fu Q`o}iokaj+ 68%7%6836 }cvadka wo 7

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    2/32

    N k a D jj m J 6 `la wo 36 `la icmmokova m k j d k }

    6

    n! \evuiku imv2qova dojaikaa woqc anwo`kaa uric`k fokno|a`o |cdax+ E\NFkovmo }ci

    |voka a|}admci omako` wo fu favaikova` awo akoikova`mo` Fcjc`kc jcv|evuiku ekc` jaaqa+

    agcmo omov.

    J@LFKI

    Dcj wo Qjikkjkov

    wovo`a` a|ckwo nwo`kaa dario}kova ako aknaka qjikkjkovaICMMO ? $3! wovo`+ aqovkova`mo ck`ic|novojo` a|ckwo nwo`kaa }omfavkova`a`

    fokavko`io|a wo uqnukc`ic|`` arko`io|a+ ajcrc| wo io|koj

    dc|}ckjkcv` `ko`io|a+ckc`kcv` akj qcvmi wo clak }omcwa ako jevuqulu |ckj wo nwo`kaj

    dario}kova`a` qv}kio|a ciclqkc:ckc`kcvcvc|`mc` fu Q`o}iokaj}o fokav}ako` `a}okajkova dcar fav

    woqc favmo` gcrkc aqova dojaia+ anwo`kaa uric`wo maov |ckj xov|e`oka nvowko`mavav. Novojka

    `a}okajkova dcar ekic|dcka`mo }odkajo |`g wo ckc` |cq|` majjc}o ckcvcj fu dario}a` qova`ono}avakio|a a jo`ma|a |}ko`ofakav.

    $6! wovo`+ aqova`mo novojka `a}okajkovo |cdax xov|e`ok fuku`icic|dcka`mo fava`la gjvcmc |cqkc`

    qjikkjkova`a` }cici`woqc fav j|i`+E\NFkovmo` dario} ckcvcj qova`o no}avofakav.

    $

    muvuikcvmc \NF juvcv.]ci |voka aqova dojaia nvowko`mavako` aqovkova`mo+ maov |ckj xov|e`oka

    k ma ak a k m akma

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    3/32

    ! wovo` aqova`mo nvow qcxc` aqova dojaia+ anwo`kaa uric`wo maov |ckj xov|e`oka ako

    dario} ck`c`E\NFkova`\ckwo Nwo`kaa Jc`u`u`c nvo noovka qo}ja fokno|a ako

    nvowko`mavakio|a`mo` |evuikumuv.

    wovo`a` jc}ki |ckcic wo faknako`mavio qjikk

    ICMMO 7 $3! wovo`:

    c! qova`mo` nvowko`mavakoloj woqc dario} ck`clcjE\NFmonvowka aqova dojaia+ anwo`kaa

    uric`wo maov |ckj xov|e`oka`a` nvowko`mavakio|a je`u|u`mcckc` }oi|aklakova`a``lomo`

    nvkova`a` ck`ic|`|ckcv.

    f! Nvowko`mavmaa woqc dario} ckmE\NFmonvow qcxc` jaakov ako fu`kcv`ckic |cc}kova+nvow+ qo}ja wo |evuikukujkcv je`u|u`mc ckc` }oi|akla|a wockc`kcv faknako`mavav.

    l! ckc`kcv` |ckj wo nwo`kaa`a o}jakomaa faka`o` woqc o}jakoio|a iud}oiok je`ukcv dcjj`mc:

    nvowko`mavmaa jaa woqc dario} ckmE\NFqa+ fcjc aqovkova`mo`ckicjrovo jo`ma aqova`o

    noko` ckc`kcvwo fu`kcv` awovo`kova`a faknako`mavav.

    ! Fcjc fav aqova`mo` jo`ma aqova`ockicjrovo noko`ckc`kcv` |ckj faknakova`o+

    k ma maa ja a da } km E\NFk a k fak a a k

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    4/32

    =

    $?! E`cqkmog}ova` c|k |uvo}a awovo`+ maov |uvo}kova a|o anwo`kaa uric`wo aqova dojaia

    }cvcg`mc` |cjkc`v. Mog}ova` airckc`ic|wo mro`ka }u}ukic|`mc` awovo` |evuikumuv. ]og}ao

    qo}jaka aigo}}akova`a` dov a|}omaa`mo awovo` e`cqkmog}ova n|}ovioj revu`mcmv.

    ckc`kcv` dcj wo qjikkjkova

    ICMMO 4 $3! ckc`kcv |ckj wo nwo`kajkova`a o}jakoqofakoloj }odkajokova a|ckwo nwo`kaa

    juvuku`c+ juvuku` fuku`icmaqovkova`mo a|o awovo`o fakmavovoj muvuiu` }o|xa} omakio|a`a wo

    novojka }omfavkova` ck`ic|` }ckox omofakav.

    $6! ckc`kcv wo }oi|aklakova+ aqova`mo qv}koloj a|ckwo nwo`kaa dario}kova`a` cic wo

    u|ukkova je`u|u`mc dcfovmcv omakav wo okmo omako` wovakova` jukkc`kic|dcjj`mc faknako`mavakavkov.

    $

    c! qova dojaia+ anwo`kaa uric` woqc awovo` }cvcg`mc` wovako` a|ckwo nwo`kaaqko aknaka

    iowruc}c uqnu` }ckaic}kcvc uqcv.f! |ckwo nwo`kaa dario}kova`a qova`o no}aviojrovo awovo` }cvcg`mc` nvowko`mavako` jaa

    woqc E\NFkova qcxclcckickcvmc afavkaa qcxcv.

    l! |ckwo nwo`kaa`o akaja`ckickcvc+ |ckj iucqo`okova`o+ faknako`mavio wo oa}ai

    xvenvcikcv`c jc}kv.

    ! Icja`o+ }o|a|c} wo jaa|ok jevuqulu me`c`iwovako` oa}ai wo }ckaic}kcv mevuk}u|u`mc wo

    k j j kk

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    5/32

    ?

    c! \NF+ a|ckwo nwo`kaa dario}kova`a` qv}kio|a`o wockc` xov|e`ok |cq|`c uqnu`

    fqjkj}o fav qovmo juvukuv. Fu favaia` c|k aa` qv}kmioj`mc wo nava jc}}c

    juvukic|o|c|}v.

    f! Fu favaikovmo |ojarov io}vojcvomo` cr ekicicj rovo fav anwo`kaa uric`emc|ako aqova

    dojaia }cvcg`mc` jukkc`kicjrovo fav iucqo`o emc| wo 36 io}vojcvomo` cr ekicicj rovo fav

    akjqcvmi wo clak imcdcko emc|fuku`uv. ]ci rcic`knvowko`mavakoloj dov aqova dojaia wo

    anwo`kaa uric`aa` cq`cv}kcvmc cqv favov emc }cd|a| omakav.

    l! \NFkovOj)3mo fokav}ako` cvcwo novokov ako me`c}kv wo aqova`mo ckc`kcv` clak muvuikcvmc

    o` qcj` |ckj favaia`o ukc}vkic|`|ckcicjrovo uqnu` cvc fuku`muvukuv.

    $

    nvkofakolojojakmo acvo}ko`av.

    |ckwo nwo`kaa dario}kova`a` qv}kio|a ciclqkc |ckc`clcjcv}kcv

    ICMMO 33$3! ]ci |voka aqova dojaia wo anwo`kaa uric`nvowko`mavakio|a novojka ekicqc`

    dckkovmo awovo`+ nvowko`mavmaa jaa woqcE\NFkova`nvowkova`a qova`o no}aviokova cicl ako c|ncva

    fu icmmomoja cv}kcv|ckcv.

    $6! ?8 wo mcdc gcrkc ckc`ekc` aqovkova`mo awovo`+

    c! qova dojaia ako maov |ckj xov|e`oka`o wo anwo`kaa uric``c 4 io}vojcvomo` cr

    ekicicj } k aja m } a m

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    6/32

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    7/32

    >

    $33! avjo} ev}cjkcv`mc moaajkaj ekic|dcka`mo+ muvui

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    8/32

    4

    $=! E\NFkov+ a|ckwo nwo`kaa dario}kova`a` }cici`woqc fav j|i`fcjc fav jaa woqc

    juvuic mowvomoiorkov.

    $?! E\NFkovloa|}admci omako` jaakovo akaja` |rkoiokov\N)JC]Xrova`mo`

    foan`aova|a`mo No`ok Imvko fakmavakav.

    $7! E\NFkovdovdc`na fav |ofoxko gcckaqo}kova a fvcjickcv woqc foknokova`a` No`ok Imvkjo ax}ck

    omakio|a dcka`mo

    ! E\NF ak a m Oj

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    9/32

    1

    $?! Novojka cv}kcv}cic| dcka`mo+ \N)JC]Xrova`mo` fakmavako` |rkoio woqc nvowko`mavio

    foknokova an`aa`mo+ qcrkekcvcj fakmavako`kov a|o 3? an`aa`mo No`ok Imvkjo e`cqkc`v

    wo muvui aknaka }cvcgkcvc fakmavakav.

    $7! \rkoio woqc nvowko`mavakiokova No`ok Imvkjo e`cqkc`icqc` aqova dojaia+ anwo`kaa

    uric`wo maov |ckj xov|e`oka\ckwo Nwo`kaa Jc`u`u jcx|ci`mcja nvowkova`o

    fckc}kcicr wo qo}jakova`a jukkc`cicrkcv.

    $>! nwo`kaa uric`+ aqova dojaia wo maov |ckj xov|e`oka`o+ a |ckwo nwo`kaa akoaknaka ckickcvqcx}|vo aa`mo fcjc nvow wovakoior.

    $4! Fu icmmomo fokav}ako` |rkoio woqc nvowko`mavio foknokova`a` go|ad woqc fcjc fav `omo`ko

    noovkakaa`a qa}avio|a dcka`mo+ckc`kcv cvc|`mc` aqova`mo nvowko`mavio qcxkiekic| dcka`mo

    awovo`: aqova m`mc` dario} ck`iekic| dcka`mo E\NF }cvcg`mc` muvui foan`aa`mo

    No`ok Imvko fakmavakav.

    $1! \NF wo E\NFkovmonvowko`mavio revu`kukuu fuku`c`kcv` nvowkova`mo`cqvkic|muvuiu`mc qova`o

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    10/32

    38

    f! ]ci |voka nvowko`mavako` jaakova` a|rkoiokova woqc nvowko`mavio foknokova ako fu jaakovo ca}

    aqova dojaikaa+ anwo`kaa uric`k+ maov |ckj xov|e`oka foknokova fu jaakov E\NF |cdafa woqc

    ev}ca|o }ci |vokackclcjkcv`c mcav }ccdd}`cio.

    l! E\NF`a`|evuiku imv`` jcfuk ovdka nvowko`mavio qcr|+ fu jaaavjo} |cdafa woqc

    ev}ca|o |evuiku imvkj }ccdd}`cio|a.

    ! Gcckaqo} n|}ovakoloj qovo ca} ekc` qcx jukkc`ic ara` fokno|a.

    m! Gcckaqo} n|}ovakoloj qovo ca} ekc` wo qo}jaka icjcikcvlc wovako` `uicvc}cb woqc cmvo| }o|xa}

    fokno|a.

    o! Gcckaqo} n|}ovakoloj qovo ca} ekc` javc |rkoio|a woqc }cxu |o`oma woqc a`}agc dcjj fokno|a.

    g! Gcckaqo} n|}ovakoloj qovo ca} ekc` wo f}` fkikova` wo jukkc`i cicl`` fokav}akmaa+ qo}jaka

    }oj`aj okoic` }cvcg`mc` e`cqkc`i ekc` 3%?8 kojka xkc`.

    n! knaka iowruc}c nvo gcckaqo} n|}ovakoloj qovmo qc`n`c jcvnovojka }omfavkova` ck`m`c wo fuqovmo E\NF ckic|`mc |cj`lc ekicm`c mcav qo}jaka iovlakov }cvcg`mc` wovako` fokno.

    $6! Jciu juvui wo juvukukcvaa`+ qck`rlc fava`la gjvc`` $f!+ $l!+ $g! wo $n! fo`}kova`mo fokav}ako`

    foknokov a|}o`av. C`lcj ioj` jciu juvuiu`c ca} moak|o $c! fo`ma dcvamaov fo`}kovmo fokav}ako`

    foknokov a|}o`av.

    $

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    11/32

    33

    $

    a|}o`o` foknokovko qcxkv wo a`lokoio me|qcrova`mo` }cicikc`v. No`ok Imvkjo novojka

    nvkio|a dcka`mo qova`mo a`lokoio qcxkv.

    $=! E\NFkovqo}ja fokno|a ckicmc` woqc |vo|a aova|a`mo waro akoia`a }cicikcicmc` fu

    Q`o}iokaj jcx|ci`mc fokav}ako` gcckaqo}kova qcxcicrkcv.

    $?! E\NFkov+ ccmc fokav}ako` du|u|kcvc uqicj revu`mcmv.

    c! |ai wo u`wc`kcv ]vjo ekcvcj }o|lak o}}avakav+ }cfokc wo fc|kowvcj+ fvev+ cgawo maov okoj}ve`ajev}cikcvmc dovdc`na fav cickc jukkc`kc` dov }vkqcrkwo nv|ok mejic`mc |cmolo qo}ja

    fokno|a`mo fokav}ako` a|ai wo u`wc`kcv qcrkv.|ai wo u`wc`kcv` a`loko`io|a`mo ]vj Mak Juvuiu`lc

    qcq`kc`c` Fqj ]vjo \rkj o|c| ck`v wo j|ck}ickcv a|ai wo u`wc` ekcvcj jukkc`kcicr.

    f! E\NFkov}cvcg`mc`+ OJ)4moja v`oa`o uqnu`+ juvui u`wc``c nvo dcrvkc`c` wo o`%feq

    evc` 6%< ekc` }cfokc+ E\NF`a`fuku`muu fa`c`` uqnu` fav j|i`c woqc navaa`o c|kv.

    Cq`fa`cmc+ No`ok Imvkjo qo}jako`mavako` favmo` gcrkc juvui fuku`ic| muvuiu`mc+

    jukkc`kclcj }cfokc aa` No`ok Imvkj e`cq ck`ic|cv}qkc+ }i u`wc`kcvn|}ovo` }oj fav }cfokc

    jukkc`kcfakav. Fcjc`kj kene|u+ fu }cfokc dcvala`mo dafav qcrkwoqc nv|ok mejic` woqc ev}cimc

    jukkc`kcicr.

    l! rok juvukukcv }cvcg`mc`+ jciu juvui wo juvukukcv`c ca} ekc` a|aikov }alcva a|ai woqc u`wc`

    ekcvcj jukkc`kcicr.

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    12/32

    36

    $=! E\NFmo|evuiku imv ekcvcj nvowko`mavako` jaa`a` moaio|a woqc fu jaa`a` nvowa`mo`

    cqvkic|muvuiu`mc+

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    13/32

    3>74 |cqkVo|iNcro}omo qcqikc`c`\ck wo

    Nwo`kaa Dario}kova Q`o}iokaa qvvkj}o` jckmvki}v.

    Qo}jako`mavakia}exkui |ck iovjorkova

    NOL ICMMO 3$3! Fu Q`o}iokaa` qcqi }cvada`mo` `lo No`ok Imvkjo qo}jako`mavako`

    }exkui |ckiovjorkova fav qk aova|a`mo 36 `la wo 37 `l icmmokovmo fokav}ako` cv}kcv qova`o

    no}aviokova dcka`mo iowlu} foknokova E\NF fokno|a ako fomok|ar ekcvcj moa}avakav.

    ?8mo` gcrkcckc`fuku`c` jciu juvuikcv

    NOL ICMMO 6 $3! 6>%33%6838 }cvadka wo 6>>74 |cqkVo|iNcro}omo

    qcqikc`c`\ckwo Nwo`kaa Dario}kova Q`o}iokaa`o nvo a|ckwo nwo`kaa dario}kova

    |u`icj revu`mc ekc` wo Jc`u`u`c }cfa ?8mo` gcrkcckc`fuku`c` jciu juvuikcv|r je`u|u

    dario}kova 3%>%683= }cvada`o jcmcv |vmvv.

    Qvvkj

    ICMMO 6=$3! Fu Q`o}iokaj

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    15/32

    3?

    "" Fu fki qujcvmc c}g}c fuku`ukcv icmmokova wo ojkova aovav.7

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    16/32

    37

    $=! ckc`` ki woqc ickukaqo}aqko |e`ukc`clcj ojakmo wlu} f}`k`` ferukic|`c

    `omo` ekc` a jcrc| woqc io|koj dc|}ck`` ioqmc`c nokio|a`mo adicka }o|xa} omako` aqova

    dojaia woqc a nwo`kaa uric`` qo}ja fokno|a c|jqc ck`v.

    $?! nwo`kaa uric`kcv`` nvow ckcfakiokova aa`: ej }odkajoka |`g}c qov ckc` aqovkova`mo $C!

    |`g+ }odkajoka |`g}c qov ckc` aqovkova`mo o` cr $F! |`g+ cr }odkajoka |`g}c qov ckc` aqovkova`mo

    a|o o` cr $L! |`g a nwo`kaa uric`k fokno|a`o |cdax ekickcv cv} cvc`v. Fcjc`kj+ a

    nwo`kaa uric`kcv`` wo aqova dojaikova`a` nvowko`mavakio|a je`u|u`mc |oj}vok ckc`mc rok

    mro`koio qcxcfakav.

    $7! Fokavko`o` ckic |vo|a `omo`aqko aqova dojaia wo a nwo`kaa uric``` }ci |voka

    nvowko`mavakio|a novojo` muvuikcvmc: awovo`+ aqova |ckj wo nwo`kaj favaia juvcv.

    Fu muvuimc+ ckc`kcv` }cfa ekmuu jc`u` djikova |cjkjckicj jcqmqkc+ 66%?%688< }cvadka wo

    =4?> |cqk Jc`u`u`c nvo fokavko`o` dcg}ckj ckic |vo|a majjc}o ck`v.

    $>! Jciu juvui wo juvukukcv`mc aknaka iowruc}c nvo ck}vkc` aqova dojaia woqc a nwo`kaauric` ekic `a}okaa`a dcar xov|e`ok+ novojka foknoqo |cdax ekickcv cv}qkc c|ka nvowkova`a`

    qc``mc+ fokavko`o` ckic |vo|a`o vacqo} omovoj ckicj}c ekmujkcv juvuimc woqc aknaka

    xov|e`oka` iuwcgcjc}a wo |} q`o}ala`a` e`cq ako maov jciu juvui wo juvukukcv`mc

    nvowko`mavakofakav.

    Fu ojakmo nvowko`mavakoloj xov|e`oko+ nvow qcx} dov |cc} aa` $688! n|}ovno vcjci``

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    17/32

    3>

    f! |ck wo nwo`kaa dario}kova ako aknaka ekcvcj:

    3! ckc` |cq| wo }odkajo |`g nr ``mo fuku`muvukcvcj dc`na aqovkova`mo aqova |ckj wo

    nwo`kaj favaia`a` juvukclc+ fu favaikova` garaja cv}kcv ako favaikovmo fuku`muvukclcj me`c`i.

    6! qova |ckj wo nwo`kaj favaia ako ev}cj |ckj wo nwo`kaj favaia`mo nvow ckclcj aqova dojaia+

    a nwo`kaa uric` wo maov |ckj xov|e`oka`a` `a}okajkova+ ao ck`ickcv+ nvowko`mavakiokova+

    nvow+ qo}ja wo |evuikukujkcv+ nvowkova`a `c|k qv}olojkova+ aqova`mo ckc` |cq| wo aqova`a`

    qov ckm }odkajo |`g nr ``mo fuku`muvukcvcj c|ncva ckic |vokova+ aqovkova`moja }odkajokadu|u|kcv `c|k fakmavolojkova+ |cdax ekmujkcv foknokovo nvo dc`na aqovkova`mo nvow

    ckcfakolojkova.

    qjikkjkova+ foknoko`mavakiokova wo qo}jako`mavakiokova ako |u`ukclcj dario}kov jcx|ci`mc qov

    ckc` |ckj nro}aia wo |ckj vcxevkcv+ juvukukcv` garaja cv}kcv ako juvukukcvmc fuku`muvukclcj

    xov|e`ok wo me`c`i.=! |ck wo nwo`kaa dario}a |u`c` jaa+ juvui wo juvukukcvmc` aqova }odkajo |`g wo

    ckc` |cq|`c nvo: dc`na cv}kcvmc dario} ck`clc+ nvowko`mavakoloj woqc a|}admci

    omakoloj jaakova` |cq|+ aqova`mo wovakoloj dario} |vo|a wo fokavko`o` nvowkova dc`na dckkovmo

    awovo`a` jo`ma|a`a` |}ko`ofakoloa.

    ?! qova dojaia+ a nwo`kaa uric` wo maov |ckj xov|e`oka`a` oa}aikova wo foknoko`mavakiokova+

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    18/32

    34

    g! Juvuku` ekuuiu+ nvow wo qo}jakova+ ckic u|uk wo o|c|kcv+ favmo` ej juvuk fuku`ic|

    dka`mo fu juvukkcv cvc|`mcja jeevma`c|qe` wo a favkaa.

    n! akova Fcjc`k ako i}ovojo`+ aqovkova`mo aa` muvmuvukic|+ dc`na akovmo va|j

    moovko`mavio|a qcxkiciekic| muvuiu`mc aa` muvmuvukclc+ muvmuvic |ofoxkova`a

    namovioj aa` idvkova` noala ekcvcj jckmvkic|+ qo`amo`ckicqc ara` wovakio cv}kcv+ clak

    dckkovmo aa` muvmuvukic|`c jcvcv wovaka`loqo jcmcv nooloj |vomo ck`clcj }omfavkova`

    uqnukc`ic|.

    ! owvo wo odavlakaj Fcjc`k ako i}ovojo`+ fqj o`m|}vaqok jcrckcv` `ko`io|a wo

    o}jakova`a` crck}kic|aa` ck`clcj }omfavkov+ fqj o`m|}vaqok jcrc ekucfakoloj aqovkova`a`

    fokavko`io|a wo |`gkc`mvkic|+ fqj jcrc `koio xeka}ajc fokno|a woqc nwo`kaj vcxevu`u`

    dcrvkc`ic| wo uqnukc`ic|+ nwo`kaj vcxevu`u` ekicic|+ a`loko`ioj rovo Fcjc`kc

    n`movakioio|a woqc Fcjc`kjc qo}ov|ar fuku`ic| muvuiu`mc aa` muvmuvukic| wo aa`

    mowci`c ara` wovakio|a.

    $6! Fava`la gjvc`` $f! fo`ma`o nvo aqova dojaia wo maov |ckj xov|e`oka`o mcav jcvkc`

    q`o}iokaj}o qov ckc` aqova dojaia wo maov |ckj xov|e`oka`a` oa}ai xvenvcikcv+ ckic

    |vokova+ nvow wo qo}jakova`o akaja` du|u|kcvmc \ckj Fcjc`k`` uqnu` nv ck`v.

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    19/32

    31

    j! \e|qck nwo`kaj aijc`` |ckcicj+ qcqn`kc}vkic| wo noka}avakio|a aa` novojka }omfavkova

    ckicj+

    k! Qcfc`l kjokovmo ckc` ]vj aakova`a` ckic dcqc} wo |e|qck nwo`kajko aknaka io|okokova`o

    ri qekkcv cvcicj+ dcj wo io`gcc}kova`a jevuicj wo noka}avioj+

    i! ckic dcqc}` noka}avioj aa` ckc`kcv jevuqulu wo ckicq mo|}ojkoqala }omfavkova

    ckicj+

    `! : Moaaj fo`} 2 37%8?%6887)??86 \.J.%=6. icm! Fck wo aknaka juvukukcv` cickcv wo rokjc`u`kcv novoa`lo amcvo omakio|a`a |ckcicj wo mo`o}koioj+

    e! a|}c}a|}ajkova`a movkoioj wo qcq`kcicj+

    x! oa}ka iowruc}kc wovako` maov nvow wo dario}kova qcxicj.

    v! $Oj fo`}2 3?%8?%6884)?>7< \.J%7< \.J%

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    20/32

    68

    b! $Moaaj fo`}2 3?%8?%6884)?>7< \.J%7< \.J%7< \.J%

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    21/32

    63

    OJ)3

    \NF WO E\NFKOVMO F_K_@CLCJ C\NCV ICKROIO K\]O\

    c! \}o}o|jex+

    f! ]c`|aqe` cko}a+

    l! E}e|jex+

    ! Eg}ckie|jex+

    m! ]ovieio}vo+o! Aj jcq`c+g! Jj lovvcda |o}a+n! Xcvcwc`+ xovmo w.f+

    !Iucqo`o ic|c|+d! Vogkoj| ojala+! ]cv} cko}a+a! Feq kov+

    b! Xc`|uic` |o}a+j! Mak fc|clc+ o`boj}v+ ncrk for nafa novojka |cvg ickroiokova+k! Jo|ja` c}j jcf+i! Ic`eio}voka ej|abo` }x $}c`cfakav!+`! \oqqcv kcifc+

    e! Furmekcf+! kc wo ickroio mekcf+

    !

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    22/32

    66

    OJ)6

    EV]CJ \CKAJ WO NWO@KJ FVI QO]J FOKNO\

    ].L. CKAIC WO \E\QCK NWO@KJ FCJC@KAA \CKAA WO NWO@K NO@OK IMVK

    _`wc` wo Cmvo|a2 .

    \ck wo Nwo`kaa Dario}kova Q`o}iokaa`mo fokav}ako` `a}okajkova dcar ekmuu`mc` Ev}cj\ckj wo Nwo`kaj Favaia ekcvcj gcckaqo} n|}ovioqo dcj jcrc`i}v.

    Fcjc` c.No`ok Imv

    EV]CJ \CKAJ WO NWO@KJ FVI QO]J FOKNO\

    ]cvad 2 ..%..%.Fokno @e 2 .

  • 7/30/2019 09. HZMETLER TEORK BLG-2

    23/32

    6