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Agenda• Introductions

• Company Background

• ERP2Web Overview

• Case Studies

• Questions and Answers

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About

• Established in 1991

• Headquarters in Chicago (Lombard), IL

• We have provided software & consulting services to over 1,000 customers. Currently we have over 175 active customers.

• Oracle, Microsoft, IBM, Symbol & Intermec Business Partner

• CDI provides value-added solutions & services for customers in the J.D. Edwards enterprise systems marketplace

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Partial List of CDI / JDE Software Clients 

Why e-Commerce ?

CDI – ERP2Web

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Product Architecture (EnterpriseOne)

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Product Architecture (World)

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ERP2Web E-Commerce Functional Spec’s

Flexible and Robust Electronic Catalog that can be personalizedFamiliar shopping cart style of order entry – credit card optionalOrder from:1. E-Catalog2. Search – Basic & Advanced3. “Re-Order” from customer history4.“My List” (pre-defined items)5. Quick “SKU Number” & Qty.6. Excel Upload to Shopping CartPayment – Credit Card and/or InvoiceNew Customer (B2C) – Automatic Address Book Record Created from ERP2Web Registration Form

Web/Browser Based 24/7 Order EntryWork through JDE Business Logic (i.e., Advanced Pricing)

Real Time Item Availability InquiryReal Time Status Check of Open JDE OrdersCustomer Order History InquiryAutomated e-mail order confirmation with JDE order number & e-mail with shipping notificationPromotions & Coupons

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ERP2Web E-Commerce Functional Spec’s #2

Store (encrypted) Multiple Credit Cards per CustomerSearching - Simple or Advanced, (exact phrase or “any words” by description, part #, manufacturer, features and specificationsView ALL JDE Open Orders (web & others) & Order HistorySimple hardware requirementsUtilize existing JDE User LicensesAdministrative Console - Powerful yet Simple

Creates JDE Sales Orders and/or Sales QuotesCross Selling & Up-Selling Items FunctionalityInvoice InquirySelf-Service for Invoice Payment with Credit CardsCreate New Ship to AddressOrder Carrier Tracking CapabilitiesOffline Ordering Support

All Complimentary JDE Software Solutions

Industrial

GLOBAL LEADER IN PROVIDING LUBRICATION DELIVERY

SYSTEMS

About Lincoln Industrial - Company• Headquartered in St. Louis, MO

– Privately held

– 16 Locations world-wide

– 1500+ Employees

• Global leader in providing lubrication delivery

solutions

– Anything from Grease Guns to automated

lubrication systems

– 5000+ Active Customers

– 12,000+ selling SKUs / 25,000+ components SKUs

– JDE All Suites, World A 7.3

Business Challenges

– @500 Users with flat to

declining usage– In the top five list of

opportunities for Lincoln to improve from 2006 customer sat survey

– Reliability and support problems

Lincoln had outgrown their existing B2B solution

Business Challenges• Needed to find a solution that could support

business requirements– 12,000+ SKUs– Online Product catalog– 250+ various customer price/discount levels– Significant “right to buy” restrictions– Need for “real-time” integration with ERP system to

ensure accurate pricing and availability– Seamless day-to-day administration– Eliminate client-side software requirements– Most important – User-Friendly Customer Experience

Revenue and Volume Impact

# Revenue as a % of Total Revenue

+50% Growth in revenue received through Order Lincoln

Order Lincoln combined with EDI initiatives now exceeds 50% of total incoming

revenue50% of total incoming orders

Benefits

Added Benefits• No client-side software to install• All business rules followed

– Pricing– Right-to-buy– Availability – Order promising/re-promising

• Easy access to view order status and history• Fast, reliable, easy to navigate• Front-end administration by customer service department

(no-coding required)• Single sign-on to all external facing solutions using CDI as the

security master

More Benefits & ResultsActual Customer Feedback• I just placed my first order on OrderLincoln.com What a great system! • Hats off to everyone involved in bringing that to the distributors.

So simple and user friendly. Thanks again for making it easy to work with Lincoln.

• I just have surfed at OrderLincoln.com and found an increased and better system. At first impression, it is easy to manage our orders, backorders and others information. Another important point is the option as to upload excel files.

My compliments to all Lincoln team• I’ve been perusing your new website….VERY EXCITING!!! I’m so glad to see

the changes & upgrades finally being implemented! • Just logged on to the new website. FRICKIN FANTASTIC. LOVIN IT.• I haven’t had the chance to tell you how well your on line ordering has worked. You

made it very easy to work with this machine. Also, thank you for having a good handle on inventory. I’ve been dealing with your company for 25 years now and I have to say this is the best overall that I’ve seen.

Currently 2400+ active users with 10-20 new users per month

IndustrialMizuno USA, Inc. Hits a Home Run with 2nd Generation E-Commerce Solution

“ERP2Web” from Computer Discoveries, Inc.

Manufactures and distributes sporting goods products across four

divisions – golf, baseball/softball, running, and volleyball

About Mizuno USA, Inc.

Subsidiary of Mizuno Corporation - Osaka, Japan. Founded

1906.

Opened US location in 1980 near Atlanta, GA.

Manufactures and distributes sporting goods products across

four divisions – golf, baseball/softball, running, and volleyball

Innovative product that has won numerous editor’s choice awards

6,000 active customers – pro shops, country clubs, athletic

specialty shops and team dealers

$200 million revenue

350 full time employees

JDE E1; 8.10

The Company

Solution Requirements

Replace high maintenance first generation B2B eCommerce

Real time integration to J D Edwards

Ability to easily define unique customer experiences for each of

our four product divisions

Ability to handle multiple types of order entry including

style/color/size and item configurations

Short time to implement

Outsourced IT Project Management

ERP2Web eCommerce Storefront from Computer Discoveries, Inc.

Increased customer satisfaction

Ease of use

Real time integration – pricing, order

status, inventory availability

Minimal IT Support

Increased revenue without adding

additional headcount

YTD

B2B Sales

The Benefits

B2B Sales

The Benefits

The Benefits

B2B Sales

Number of Customers

Number of Orders

FinishMaster Uses a New Ecommerce Technique to Paint a Better Sales Picture

Need for Ecommerce Solution • Leverage technology platform and national footprint to

achieve a sustainable competitive advantage

• Provide customers with an on-line ordering tool available 24/7

• Meet or exceed our competitors E-Commerce functionalities

• Attract strategic national accounts (MSO’s)

How Our Customers Order

• Call in Order• Fax in Order• Account Manager visits shop

– Calls in Order– Hand Carries to Branch

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Bob AckermanAccount Executive

(630) 599-0620 x257boba@cdiconsulting.com

Doug PalaskeManager – Sales & Marketing

(630) 599-0620 x225dougp@cdiconsulting.com

Contact Us