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1 Facilitated Hypertext for Collective Sensemaking 15 Years on from gIBIS Jeff Conklin CogNexus Institute, USA CogNexus Institute, USA Albert Selvin Verizon eBusiness, USA Verizon eBusiness, USA Simon Buckingham Shum Open University, UK Open University, UK Maarten Sierhuis NASA Ames, USA NASA Ames, USA ACM Hypertext ACM Hypertext 13 13 th th –18 –18 th th August, 2001 August, 2001 Århus, Denmark Århus, Denmark

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Facilitated Hypertext for Collective Sensemaking

15 Years on from gIBIS

Jeff Conklin CogNexus Institute, USACogNexus Institute, USA

Albert Selvin Verizon eBusiness, USAVerizon eBusiness, USA Simon Buckingham Shum Open University, UKOpen University, UK

Maarten Sierhuis NASA Ames, USANASA Ames, USA

ACM Hypertext ACM Hypertext 1313thth–18–18thth August, 2001 August, 2001

Århus, DenmarkÅrhus, Denmark

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NOTE: This presentation was NOTE: This presentation was given primarily using given primarily using

Compendium hypertext tools Compendium hypertext tools (QuestMap and Mifflin), with (QuestMap and Mifflin), with

occasional slides. occasional slides.

Screenshots are used to give a Screenshots are used to give a flavour of the immersive flavour of the immersive experience of working in experience of working in

Compendium’s native hypertext Compendium’s native hypertext environmentenvironment

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gIBIS running at MCC in 1989

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OverviewOverview

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OverviewOverview

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OverviewOverview

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Key elements of Key elements of CompendiumCompendium

HypertextualConceptMapping

MeetingFacilitation

ConceptualFrameworks

Shared displaySimple notationTemplatesTransclusionsMetadata

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Classified concepts from a workshopClassified concepts from a workshop

Concepts Concepts captured on the captured on the fly from sessions fly from sessions are tagged with are tagged with metadata metadata correspoding to correspoding to themes of themes of interest, and interest, and then harvested then harvested into different into different listslists

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OverviewOverview

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Mifflin extends QuestMapMifflin extends QuestMap

Nodes may have a visual image associated with them (example Nodes may have a visual image associated with them (example shown is supporting the Visual Explorer technique for visual shown is supporting the Visual Explorer technique for visual thinking – Palus et al, 2001)thinking – Palus et al, 2001)

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OverviewOverview

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OverviewOverview

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generating generating custom custom documents and documents and diagrams from diagrams from concept mapsconcept maps

BuildAssignableInventory

AssignableInventory

Deviations/Changes

(Engr Sched)Approvals

Integrated/Revised

Requirements

FieldSpecific

Assignments/Assignment

List

InstallationDetails/

Specs/NDO

AssignableInventory

Notice (E1)

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OverviewOverview

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Compendium ResourcesCompendium ResourcesHT01-Demo 1HT01-Demo 1

www.CompendiumInstitute.orgwww.CompendiumInstitute.org history; empirical studies; case studies;history; empirical studies; case studies; applications; software; community applications; software; community

kmi.open.ac.uk/sbs/DR.htmlkmi.open.ac.uk/sbs/DR.html cognitive dimensions of HT argumentation forcognitive dimensions of HT argumentation for Design Rationale capture Design Rationale capture

CogNexus.orgCogNexus.org Jeff Conklin: Dialog MappingJeff Conklin: Dialog Mapping

www.SoftBicycle.comwww.SoftBicycle.com QuestMap: transclusive hypertext mapping toolQuestMap: transclusive hypertext mapping tool