1. Introduction Management, Schools of Mgmt Thought

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    Subject covered by

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    TOPICS COVERED

    Introduction to management

    Nature of management

    Importance of management

    Skills required to be a manager

    Nature of management

    Importance of managementAdministration/management

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    DEFINITIONS OF MANAGEMENT

    Management is the coordination of all the resources

    through the process of planning ,organising ,directing&controlling in order to attain the stated objectives.-HENRY I. SISK

    Mgmt is the art of knowing what you want to do &thenseeing that it is done in the best and the cheapest way.F,W TAYLOR

    Mgmt is the art & science of organising &directing humanefforts applied to control the forces &utilise the materials ofnature for the benefit of man. AMERICANSOCIETY OF MECH ENG.

    Is to forecast and to plan ,to organize to command,to co-ordinate & to control. -HENRY FAYOL

    It is a distinct process consisting of planningOrganizing,actuating &controlling performed to determine& accomplish the objectives by the use of people and

    resources . - GEORGE R.TERRY

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    What is Management?

    A set of activitiesplanning and decision making, organizing, leading, and

    controlling

    Directed at an organizations resourceshuman, financial, physical, and information

    With the aim of achieving organizational goals in

    an efficient and effective

    manner.

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    Ms ofManagement

    Man

    Money

    Material

    M/C

    Market

    Method

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    Fundamental Management SkillsManagement Skill Mixes at Different Organizational

    Levels

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    Katzs essential managerial skills.

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    MANAGERIAL SKILLS

    In the modern business the job mgmt has become very

    difficult.Several skills are required to manage successfully a large

    org.in a dynamic environment.

    These skills are classified in to the following categories:

    # TECHNICAL SKILLS- refers to the ability and knowledge in using

    the equipment,technique & procedure involved in performing the specifictasks. There are two things a manager should understand about technical skill:-

    1.which skill should be employed in his particular enterprise.

    2.A manager must understand both the role of each employed and inter

    relations b/w the skills.

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    MANAGERIAL SKILLS(CONTD)

    CONCEPTUAL SKILLS-Consist of the ability to seethe whole organization and the interrelationships

    between the parts.

    HUMAN SKILLS-consist of the ability to workeffectively with other people both as individual and

    as members of the group.Human skills areconcerned with understanding of people.

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    NATURE OF MANAGEMENT

    Management is goal oriented.Management is universal.

    Management is a social process.

    Management is multidisciplinary.

    Management is a continuous process.Management is intangible.

    Management is art as well as science.

    Management as an activity.

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    NATURE (cont)

    Management is science as well as art.

    Management is a group activity

    Management is a system of authority

    Management is a dynamic process.

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    POINTS OF DIFFERENCE ADMINSTRATION MANAGEMENT

    NATURE It is determination orthinking function.

    It is executive or doingfunction.

    TYPE OF WORK It is concerned with thedetermination of majorobjectives or policies.

    It is concerned with theimplementation ofpolicies.

    LEVELS OF AUTHORITY It is mainly a top level

    position.

    It is largely a middle and

    lower level function.

    INFLUENCE Administrative decisionsare influenced

    Managerial decision areinfluenced

    DIRECTION OF HUMANEFFORTS

    It is not directlyconcerned with thedirection of humanefforts.

    It is actively concernedwith the direction ofhuman efforts in theexecution of plans

    MAIN FUNCTIONS Planning and controllingare the main functions

    involved in it.

    Directing and organisingmain.

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    MANAGEMENT

    &ADMINISTRATION

    ADMINISTRATION: the overalldetermination of policies ,the setting of

    major objectives and the laying out ofbroad programmes.MANAGEMENT: is the function in industry

    concerned with the execution of policywithin the limits set up by administration,the employment of the org. for theparticular objects set by administration&the employment of the org. for theparticular objects set before it.

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    IMPORTANCE OF MANAGEMENT

    According to PETER DRUCKER mgmt is a dynamic lifegiving element in an organisation, without it theresources of production remain mere resources and

    never become production.Achievement of group goals.Optimum utilisation of resourcesMinimisation of cost

    Survival and growthGeneration of employmentDevelopment of nation

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    MANAGEMENT SCIENCE/ART

    ART-It is the application of knowledge

    &personal skills to achieve the results.

    SCIENCE-An organized or systematizedbody of knowledge pertaining to a specific field

    of enquiry.

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    MANAGERIALROLES

    INFORMATIONAL

    ROLE

    INTERPERSONAL

    ROLE

    DECISIONAL ROLE

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    MANAGEMENT SCIENCE/ART

    SCIENCE Systematized body of

    knowledge. Universal principles

    Scientificenquiry&experiments

    Cause &effectrelationship.

    Tests of validity&predictability

    ART Practical knowledge

    Personal skill

    Result orientedapproach

    Creativity Improvement through

    continuous practice.

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    ROLES OF MANAGEMENT INTERPERSONAL SKILLS-ITINCLUDES

    figurehead roleliaison role

    leader

    INFORAMATIONAL ROLE- IT INCLUDES

    monitordisseminator

    spokesman

    DECISIONAL ROLE-IT INCLUDES

    EntrepreneurDisturbance handler

    Resource allocator

    Negotiator

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    MEN

    MATERIAL

    MACHINERY

    MONEY

    MARKET

    METHOD

    PROCESS OF MANAGEMENT

    GOODS

    SERVICES

    PROFIT

    PRODUCTIVITY

    CUSTMER SATISFACTIONM

    E

    N

    Planning Organising Staffing Directing

    CONTROLLING

    INPUT

    OUTPUT

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    Mintzbergs 10 managerial roles.

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    Figurehead : Representing the organisation in formal matters; Serving as

    a symbol of the organisation.

    Liaison : Interacting with peers and people outside the organisation:

    developing external links.

    Monitor : Receiving and collecting information; utilising the channelsthrough which information comes.

    Disseminator : Transmitting information within the organisation.

    Spokesman : Transmitting information to people outside the organisation.

    Role

    Entrepreneur : Introducing change; initiating projects to improve theorganisation.

    Disturbance Handler : Taking charge when the organisation is threatened.

    Resource Allocator : Deciding where the organisation will expend its

    efforts and what resources will be expended

    Negotiator : Involving the organisation with organisations.

    Mangers Formal

    Authority

    Interpersonal

    Role

    Informational

    Role

    Decisional

    Role

    Leader

    ow oes anagemen e a e o

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    ow oes anagemen e a e oOther Disciplines?

    Anthropology

    Economics Philosophy

    Political Science Psychology

    Sociology

    Management

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    Organizations as open systems.

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    The organization viewed as an upside-down pyramid.

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    Management Defined

    ManagementThe process of getting things done,

    effectively and efficiently, through and

    with other people

    Efficiency

    Means doing the thing correctly; refers to

    the relationship between inputs and

    outputs; seeks to minimize resource costsEffectiveness

    Means doing the right things; goal

    attainment

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    Efficiency and Effectiveness

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    Productivity and the dimensions oforganizational performance.

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    Planning : It is the

    Process of deciding

    Advance what is to be

    done. When and where

    It is to be done, howIt is whom.

    Directing : It deals with

    The steps a manager takes

    (guiding, supervising,Motivating, etc.) get

    Subordinates and others to

    Carry out a goal.

    Organising : It is the

    Process of relationships

    To enable employees to

    Carry out managements

    Plans and meet its goals.

    Leadership : Influencing

    Others to act toward the

    Attainment of a goal.

    Staffing : The process by

    Which organisations meet

    Their human resource

    Forecasting future

    Requirements, recruiting

    And selecting candidate andorienting new Employees.

    Motivation : Any

    Influence that brings

    Out, direct, or

    Maintains goal

    Directed behaviour.s

    Communication : TheTransfer of information

    And understanding from

    One person to another

    Through words. Symbols

    And gestures.

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    Effective Managers and Functional skills

    Planning Skills Organizing Skills Leading Skills Controlling Skills Decision Making

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    Planning Skills Organizing Skills Leading Skills Controlling Skills Decision Making

    Skills

    Ability to think ahead Ability to analyse and

    describe various

    organisational jobs

    Ability to see big

    picture

    Ability to keep the

    activities on the

    desired paths

    Ability make good and

    timely decisions

    Ability to forecastfuture trends

    Ability to select, train,develop and maintain

    people in various jobs

    Ability tocommunicate ideas

    effectively

    Ability to initiatecorrective steps at the

    right time

    Ability to devote onkey, important and

    strategic issues

    Ability to make

    choices that help in

    realising

    predetermined goals

    Ability to define

    working relationships

    and authorityflow

    properly.

    Ability to inculcate a

    sence of collectivism

    in the employees and

    forcing them to work

    as a team

    Ability to state

    objectives clearly and

    precisely.

    Ability to define

    working relationship

    and properly

    Ability to inspire

    people to do better

    Ability to ensure

    control measure

    without hurting the

    feelings of employees

    in a negative manner

    Ability to make right

    choices and pursue

    activilities that enable

    the organisation to

    accomplish its purpose

    Ability to set

    performance

    standards for

    measuring and

    implementing the

    plans.

    Ability to get along

    with changing

    situations

    Ability to assess the

    situation and initiate

    the needed behaviour

    in an appropriate

    manner.

    Ability to commit

    funds to the best

    advantage