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7/27/2019 1. Introduction Management, Schools of Mgmt Thought
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Subject covered by
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TOPICS COVERED
Introduction to management
Nature of management
Importance of management
Skills required to be a manager
Nature of management
Importance of managementAdministration/management
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DEFINITIONS OF MANAGEMENT
Management is the coordination of all the resources
through the process of planning ,organising ,directing&controlling in order to attain the stated objectives.-HENRY I. SISK
Mgmt is the art of knowing what you want to do &thenseeing that it is done in the best and the cheapest way.F,W TAYLOR
Mgmt is the art & science of organising &directing humanefforts applied to control the forces &utilise the materials ofnature for the benefit of man. AMERICANSOCIETY OF MECH ENG.
Is to forecast and to plan ,to organize to command,to co-ordinate & to control. -HENRY FAYOL
It is a distinct process consisting of planningOrganizing,actuating &controlling performed to determine& accomplish the objectives by the use of people and
resources . - GEORGE R.TERRY
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What is Management?
A set of activitiesplanning and decision making, organizing, leading, and
controlling
Directed at an organizations resourceshuman, financial, physical, and information
With the aim of achieving organizational goals in
an efficient and effective
manner.
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Ms ofManagement
Man
Money
Material
M/C
Market
Method
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Fundamental Management SkillsManagement Skill Mixes at Different Organizational
Levels
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Katzs essential managerial skills.
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MANAGERIAL SKILLS
In the modern business the job mgmt has become very
difficult.Several skills are required to manage successfully a large
org.in a dynamic environment.
These skills are classified in to the following categories:
# TECHNICAL SKILLS- refers to the ability and knowledge in using
the equipment,technique & procedure involved in performing the specifictasks. There are two things a manager should understand about technical skill:-
1.which skill should be employed in his particular enterprise.
2.A manager must understand both the role of each employed and inter
relations b/w the skills.
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MANAGERIAL SKILLS(CONTD)
CONCEPTUAL SKILLS-Consist of the ability to seethe whole organization and the interrelationships
between the parts.
HUMAN SKILLS-consist of the ability to workeffectively with other people both as individual and
as members of the group.Human skills areconcerned with understanding of people.
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NATURE OF MANAGEMENT
Management is goal oriented.Management is universal.
Management is a social process.
Management is multidisciplinary.
Management is a continuous process.Management is intangible.
Management is art as well as science.
Management as an activity.
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NATURE (cont)
Management is science as well as art.
Management is a group activity
Management is a system of authority
Management is a dynamic process.
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POINTS OF DIFFERENCE ADMINSTRATION MANAGEMENT
NATURE It is determination orthinking function.
It is executive or doingfunction.
TYPE OF WORK It is concerned with thedetermination of majorobjectives or policies.
It is concerned with theimplementation ofpolicies.
LEVELS OF AUTHORITY It is mainly a top level
position.
It is largely a middle and
lower level function.
INFLUENCE Administrative decisionsare influenced
Managerial decision areinfluenced
DIRECTION OF HUMANEFFORTS
It is not directlyconcerned with thedirection of humanefforts.
It is actively concernedwith the direction ofhuman efforts in theexecution of plans
MAIN FUNCTIONS Planning and controllingare the main functions
involved in it.
Directing and organisingmain.
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MANAGEMENT
&ADMINISTRATION
ADMINISTRATION: the overalldetermination of policies ,the setting of
major objectives and the laying out ofbroad programmes.MANAGEMENT: is the function in industry
concerned with the execution of policywithin the limits set up by administration,the employment of the org. for theparticular objects set by administration&the employment of the org. for theparticular objects set before it.
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IMPORTANCE OF MANAGEMENT
According to PETER DRUCKER mgmt is a dynamic lifegiving element in an organisation, without it theresources of production remain mere resources and
never become production.Achievement of group goals.Optimum utilisation of resourcesMinimisation of cost
Survival and growthGeneration of employmentDevelopment of nation
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MANAGEMENT SCIENCE/ART
ART-It is the application of knowledge
&personal skills to achieve the results.
SCIENCE-An organized or systematizedbody of knowledge pertaining to a specific field
of enquiry.
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MANAGERIALROLES
INFORMATIONAL
ROLE
INTERPERSONAL
ROLE
DECISIONAL ROLE
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MANAGEMENT SCIENCE/ART
SCIENCE Systematized body of
knowledge. Universal principles
Scientificenquiry&experiments
Cause &effectrelationship.
Tests of validity&predictability
ART Practical knowledge
Personal skill
Result orientedapproach
Creativity Improvement through
continuous practice.
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ROLES OF MANAGEMENT INTERPERSONAL SKILLS-ITINCLUDES
figurehead roleliaison role
leader
INFORAMATIONAL ROLE- IT INCLUDES
monitordisseminator
spokesman
DECISIONAL ROLE-IT INCLUDES
EntrepreneurDisturbance handler
Resource allocator
Negotiator
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MEN
MATERIAL
MACHINERY
MONEY
MARKET
METHOD
PROCESS OF MANAGEMENT
GOODS
SERVICES
PROFIT
PRODUCTIVITY
CUSTMER SATISFACTIONM
E
N
Planning Organising Staffing Directing
CONTROLLING
INPUT
OUTPUT
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Mintzbergs 10 managerial roles.
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Figurehead : Representing the organisation in formal matters; Serving as
a symbol of the organisation.
Liaison : Interacting with peers and people outside the organisation:
developing external links.
Monitor : Receiving and collecting information; utilising the channelsthrough which information comes.
Disseminator : Transmitting information within the organisation.
Spokesman : Transmitting information to people outside the organisation.
Role
Entrepreneur : Introducing change; initiating projects to improve theorganisation.
Disturbance Handler : Taking charge when the organisation is threatened.
Resource Allocator : Deciding where the organisation will expend its
efforts and what resources will be expended
Negotiator : Involving the organisation with organisations.
Mangers Formal
Authority
Interpersonal
Role
Informational
Role
Decisional
Role
Leader
ow oes anagemen e a e o
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ow oes anagemen e a e oOther Disciplines?
Anthropology
Economics Philosophy
Political Science Psychology
Sociology
Management
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Organizations as open systems.
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The organization viewed as an upside-down pyramid.
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Management Defined
ManagementThe process of getting things done,
effectively and efficiently, through and
with other people
Efficiency
Means doing the thing correctly; refers to
the relationship between inputs and
outputs; seeks to minimize resource costsEffectiveness
Means doing the right things; goal
attainment
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Efficiency and Effectiveness
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Productivity and the dimensions oforganizational performance.
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Planning : It is the
Process of deciding
Advance what is to be
done. When and where
It is to be done, howIt is whom.
Directing : It deals with
The steps a manager takes
(guiding, supervising,Motivating, etc.) get
Subordinates and others to
Carry out a goal.
Organising : It is the
Process of relationships
To enable employees to
Carry out managements
Plans and meet its goals.
Leadership : Influencing
Others to act toward the
Attainment of a goal.
Staffing : The process by
Which organisations meet
Their human resource
Forecasting future
Requirements, recruiting
And selecting candidate andorienting new Employees.
Motivation : Any
Influence that brings
Out, direct, or
Maintains goal
Directed behaviour.s
Communication : TheTransfer of information
And understanding from
One person to another
Through words. Symbols
And gestures.
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Effective Managers and Functional skills
Planning Skills Organizing Skills Leading Skills Controlling Skills Decision Making
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Planning Skills Organizing Skills Leading Skills Controlling Skills Decision Making
Skills
Ability to think ahead Ability to analyse and
describe various
organisational jobs
Ability to see big
picture
Ability to keep the
activities on the
desired paths
Ability make good and
timely decisions
Ability to forecastfuture trends
Ability to select, train,develop and maintain
people in various jobs
Ability tocommunicate ideas
effectively
Ability to initiatecorrective steps at the
right time
Ability to devote onkey, important and
strategic issues
Ability to make
choices that help in
realising
predetermined goals
Ability to define
working relationships
and authorityflow
properly.
Ability to inculcate a
sence of collectivism
in the employees and
forcing them to work
as a team
Ability to state
objectives clearly and
precisely.
Ability to define
working relationship
and properly
Ability to inspire
people to do better
Ability to ensure
control measure
without hurting the
feelings of employees
in a negative manner
Ability to make right
choices and pursue
activilities that enable
the organisation to
accomplish its purpose
Ability to set
performance
standards for
measuring and
implementing the
plans.
Ability to get along
with changing
situations
Ability to assess the
situation and initiate
the needed behaviour
in an appropriate
manner.
Ability to commit
funds to the best
advantage