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Our Expertise and Commitment – Driving your Success

An Introduction to

Transformation Offering November 18, 2013

Offices in Boston, New York and Northern VA

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Table of Contents

Transformation Offering Objectives

Components and Definition of Transformation Offering

Sample of Past Transformation Projects

Transformation Offering Details:

Architecture Assessment

Roadmap Development

Need for Flexibility

Transformation Offering Tools and Resources

Transformation Offering Folder Structure on Actualize Portal

Transformation Offering Summary Document for Actualize Staff

Transformation Offering Deliverable Templates

Completed Transformation Project Deliverables and Project Summaries

Transformation Offering Accomplishments Thus Far

Transformation Offering Next Steps

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Transformation Offering Objectives

Develop formal structure around an existing, successful Actualize offering in order to

increase sales focus to existing and new clients

Improve the capture, execution, delivery and cost of transformation related projects

by providing Actualize staff with:

A formal offering that includes:

Training

Marketing materials

A standardized framework for executing Transformation projects

Project oversight and governance

A standard set of templates for key deliverables

Completed deliverables from prior Transformation projects

Document libraries located on the Actualize portal archiving all of the above, in

addition to other industry documentation

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Components of Transformation Offering

Transformation Offering Definition

Understanding where a client is today, where they want to be tomorrow, and crafting a

plan to get there

Transformation Offering Components

Architectural Assessment

Business

Technical

Data

Financial

Organizational

Roadmap Creation

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Develop Scorecard of project objectives or Key Performance Indicators (KPIs)

Architecture Assessment Summary (all may not apply)

Analyze current business, technical, data, etc. architecture of the client

Develop future state (considering industry best practices)

Perform gap analysis

Provide recommendations for improvement

Roadmap Summary

Develop a plan for implementing the individual improvements identified during

the Architecture Assessment phase (including an inventory of projects, their

sequence, estimated costs, dependencies, and resources) Roadmap Summary

Transformation Offering Summary

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Need for Flexibility

The objectives and requirements of Transformation-related projects will vary

from client to client. Offering components and deliverables have been designed

as generic as possible to ensure the flexibility of their application to projects.

For example, consider the following two prospective clients:

Client A - has requested current state documentation that is focused on

accounting controls to be used to identify control weaknesses and gaps in

current state processes

Client B - has requested current state documentation focused on

identifying how similar data is obtained and used throughout the enterprise

for the purpose of consolidating processes and improving data capture and

utilization

Project approaches and level of documentation will differ significantly between

the two projects, however both fall within the Transformation Offering

Transformation Offering Summary

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Sample of Past Transformation ProjectsClient Project Year Transformation Activities

ARC Subsidiary Accounting Evaluation

2012 Project overview, Future State implementation plan, Solution roadmap

ETrade Procedural Documentation and BPR Recommendations

2012 BPR, Process Flows, Current State, Future State, Recommendations

GNMA ULDD Project 2012 Current state assessment of delivery data, recommended the development of a strategic roadmap and 6 implementation options with associated pros, cons, risks, issues and timelines.

OCWEN FRE Investor Reporting BPR Assessment

2012 Conducted a thorough current state assessment (process view and data flow) and gap analysis of the Agency Investor Reporting function and recommended improvements through an implementation roadmap (plan, timeline for changes, costs, benefits). Also produced future state process flows and data / system views. Results were presented SF Business Head and CEO.

MBIA SFAS 167 Automation Evaluation

2011 Actualize documented current state processes via process flows and developed detailed data, accounting, calculation, and posting requirements of a future state solution. Once requirements were documented,

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Assess Architecture:

Gather and review current documentation (eg, process and/or system flows, data

models, procedures, etc) to conduct the Architecture Assessment (current

documentation may not exist)

Conduct analysis of current documentation and:

Develop list of questions for SMEs

Identify initial problem areas

Schedule meeting(s) with SMEs:

Conduct interviews regarding current processes and documentation

Ask questions based on review of current documentation in order to fill in

gaps and clarify uncertainties

Enhance current state documentation (or create from scratch)

Include preliminary assessment highlighting control points, gaps,

dependencies, and recommendations

Review current state documentation with client and receive approval

Transformation Offering Details

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Assess Architecture (continued):

Perform detailed analysis of current state

Create summary of findings, including:

Outline of project approach

Gap analysis

Recommendations for improvements

Design future state, incorporating industry best practices

Document recommended future state architecture and present to client

Obtain client feedback

Finalize desired future state architecture

Obtain client approval

Transformation Offering Details (Continued)

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Develop Roadmap:

Review recommendations identified during the Architecture Assessment phase of

the project and parse into separate projects. For each project, identify the

following:

High level set of activities

Dependencies between the projects

Timeline

Cost

Develop a project roadmap that sequences the projects over time so that the client

can view the project priorities, dependencies and timelines (See Appendix A)

Review roadmap with client manager and make changes as necessary

Transformation Offering Details (Continued)

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Project Execution – Create Final Presentation:

Develop a final presentation for the client that includes:

Project objective

Current state observations (could include current state architecture diagrams)

Recommended list of improvements (could include future state architecture

diagrams, a lists of gaps between current and future state, and corresponding

gaps / improvements)

Recommended project roadmap to include:

Matrix that lists all projects sequenced over time w/ dependencies (See

Appendix A)

Description of the approach used in developing the roadmap projects that

are sequenced and listed in a timeline

Project details that include: description, scope, assumptions, constraints,

risks, estimated costs, resources, and impacts (See Appendix B)

Implementation approach

Transformation Offering Details (Continued)

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The Actualize Portal contains the following Transformation Offering resources / tools:

Transformation offering training documentation

Transformation Offering Summary (see Appendix C)

Transformation Offering high level presentation (this is the presentation)

Transformation Offering procedures and training documents for Actualize staff

Transformation Offering deliverable templates:

Architectural assessments

Current state assessments, future state assessments, gap analyses

Roadmaps

Final powerpoint presentations

Completed Transformation Offering project summaries

Completed Transformation Offering deliverables

Transformation Offering marketing materials

Industry best practice documentation

Transformation Offering Resources / Tools

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Transformation Offering accomplishments to date:

Defined Transformation Offering scope and deliverables

Developed one page Transformation Offering process overview to be followed by

Actualize staff for each Transformation Offering project

Developed and populated folder structure on Actualize portal for storage and easy

access to Transformation Offering related documents (See Appendix D)

Developed PowerPoint presentation to be delivered to Actualize staff and clients

Developed Transformation Offering project templates and procedures

Transformation Offering: Accomplishments?

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Transformation Offering next steps:

Conduct brown bag for Actualize staff – 4Q 2013

Develop marketing materials and marketing plan – 4Q 2013

Complete training documentation – 1Q 2014

Conduct training sessions for Actualize staff – 1Q 2014

Transformation Offering: Next Steps

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Transformation Offering Roadmap Example – Appendix A

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Transformation Offering Project Description – Appendix B

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Transformation Offering Summary – Appendix C

Project Phase Task Owner

Project Capture Identify Transformation project opportunity Actualize Staff

Project Capture Contact Kurt / Ned to work on proposal or statement of work Kerry / Matt

Project Capture Meet with client to present proposal Kurt / Ned / Matt

Project Capture Review resumes for staffing Theresa / Kurt / Ned

Project Capture Interview prospective Transformation project staff Kurt / Ned

Project Prep Contact Kurt / Ned to receive an overview of the Transformation Offering and the tools available to them: krasmussen@actualizeconsulting.com 571-422-6526 nwilliams@actualizeconsulting.com 703-798-9264

Project lead

Project Prep Review the following information in the Transformation Offering folder of the Actualize Google documents site: High level depiction of the Transformation Offering, Deliverables, etc. Internal Transformation Offering training documents Deliverables from completed Transformation Offering projects Transformation Offering deliverable templates Project close out documents from other Transformation Offering projects

Project lead

Project Refer back to completed project deliverables throughout the lifecycle of the engagement to assist them in developing their deliverables

Project lead

Project Meet with Kurt / Ned to review Transformation project progress Project lead

  Provide feedback to Kurt / Ned on preliminary and final project deliverables to ensure quality: Actualize project manager / lead provides Kurt and/or Ned with the scope statement and project plan for

review in order to discuss potential approaches Actualize project manager / lead provides Kurt and/or Ned with interim deliverables for quality control

review (at midway point in the project) Actualize project manager / lead provides Kurt and/or Ned with draft versions of final deliverables

Project lead

Post-Project Retain project deliverables and upload to the Transformation Offering portal Project lead

Post-Project Complete project close out document and includes Transformation components (e.g., roadmap, current state assessment, gap analysis, etc) in the Project Keywords section of the document.

Project lead

Post-Project Conduct a post-project review / lessons learned with Kurt / Ned in order to continuously improve the Transformation Offering.

Project lead

TRANSFORMATION OFFERING: Understanding where a client is today, where they want to be tomorrow, and crafting a plan to get there.

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Transformation Offering Folder Structure: Appendix D