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Executive Post Graduate Programme in e-Governance (EPGP-EG), 2013-14

RMD Workshop

GROUP # 2Pravin Kolhe M. Jyothi Rani

Sanjay Singh Vivek SrivastavaChandan Kumar Jha

Presented by

Research Methodology for Evaluation of “Gyandoot” Project

Aug-2013, IIM Indore

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Analyze & evaluate benefits of Gyandoot project on stakeholders, its impact on administration efficiency and identifying economic viability of project.

1. RESEARCH QUESTION

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Definition of Information Needed:- Demographic, socio-economic, penetration

Secondary Data Analysis:- District Administration Data, IIMA Assessment Report

Method of collecting quantitative data:- Survey & Document Review Measurement:- Quantitative Questionnaire Design:- Separate for each stakeholder Sample Procedure:- Stratified Random Sampling Plan of Data Analysis:- Regression Analysis

2. RESEARCH DESIGN

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2. RESEARCH DESIGN

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Sr. No.

Stakeholder Population Sample Size

1) User 2,00,000 1000

2) Soochak 32 10

3) Government Official 10 5

3. POPULATION & SAMPLE

Sample Size = Z = Z value= 1.96 for 95% confidence levelp = percentage picking a choice, expressed as decimal=0.5 c = Margin of error (0.04= ±4%)Sample Size= 600 ~ Say 1000

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Questionnaire Method Document Review

4. DATA COLLECTION TECHNIQUES

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Number of trips for user (n) to the kiosk Transaction time for service to user (t) Cost of service to user (cs) Bribe Paid (m) Reduction in Number of grievances (g) Cost Reduction in administration manpower (ca) Cost Reduction in Operations (co)

5. VARIABLES & SCALES

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Regression

6. ANALYTICAL TECHNIQUE

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SN Customer Satisfaction

Governance Effectiveness

Economic Viability

1) Increase/Decrease in number of trips for user to the kiosk

Increase/Decrease in bribe payment percentage

One Time Expenditure=

2) Increase/Decrease in Transaction time for service delivery

Increase/Decrease in CAPEX & OPEX for government

Recurring Expenditure=

3) Increase/Decrease in Cost of availing the service

Increase/Decrease in number of manpower for government

Revenue Generated=

Satisfaction Level increased/decreased by ___ %

Government effectiveness increased/decreased by ___ %

Benefit-Cost Ratio is __. Hence project is viable/non-viable

7. DELIVERABLES

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CONTACT: -

Pravin Kolhe, Executive Engineer

Water Resources Department, Government of Maharashtra

Email:- pravinkolhe82@gmail.comwww.pravinkolhe.com

PPT downloaded from www.pravinkolhe.com

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THANK YOUANY QUESTIONS?

© GROUP # 2, EPGP-EG, IIM INDORE, 2013-14