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1 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs 1Q20
2 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
A Leading Bank in Mexico Globally Recognized
Balanced business mixStrong retail, wholesale
and premium banking platforms.
Sound FundamentalsSolid asset quality,
increasing profitability, high liquidity
and strong capitalization ratios.
Investment grade ratingsS&P, Fitch,
Moody's and HR Ratings.
3 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Nation Wide Operation
1,178Branches
9,090ATM´s
166,225 POS´s
13,694 Correspondents
4 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
From Regional to Leading and Innovative Bank
20 | 20
Establishment
1899 1982-2092 1995 2000 2010 2018
Privatization
IXEAfin BancentroBanpaísBancrecer
…
Inorganic Growth
Regional Bank
Business Diversification
& Consolidation
Client
Segmentation
IT : central DB,
multichannel
Profitability
Nationalization
G.F. Interacciones
5 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Loans
Feb 2020
Deposits
2°
Deposit & Loan Market Share
Source: CNBV.
3°
6 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Consumer C. Cards Mortgage Commercial Government Deposits
Feb-19 Feb-20 Feb-19 Feb-20 Feb-19 Feb-20 Feb-19 Feb-20 Feb-19 Feb-20 Feb-19 Feb-20
Banorte 12.2% 12.1% 9.7% 9.9% 19.5% 19.2% 10.8% 10.3% 34.3% 29.9% 14.7% 13.6%
BBVA 28.0% 29.4% 27.5% 27.4% 25.9% 26.0% 18.9% 19.6% 24.1% 26.6% 21.6% 22.1%
CitiBanamex 15.2% 13.1% 27.2% 26.7% 10.1% 9.4% 12.6% 12.1% 5.9% 5.8% 14.7% 14.5%
Santander 8.7% 8.8% 14.1% 14.2% 16.9% 16.5% 13.3% 13.2% 12.0% 12.7% 13.6% 13.0%
HSBC 6.3% 6.6% 5.6% 5.7% 6.1% 7.2% 8.7% 7.9% 6.3% 5.9% 8.1% 8.2%
ScotiaBank 5.2% 5.2% 2.7% 2.8% 15.0% 15.2% 7.1% 7.5% 1.7% 2.4% 6.3% 6.5%
Inbursa 4.8% 4.1% 4.1% 4.1% 0.7% 0.6% 0.0% 0.0% 4.1% 5.8% 3.2% 3.1%
Others 19.6% 20.6% 9.0% 9.2% 5.9% 6.0% 28.7% 29.3% 11.6% 11.0% 17.8% 19.0%
Market Position 3° 4° 2° 4° 1° 3°
Loan Portfolios Market Share
Source: CNBV.
7 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
20/20
Transformation to Digital Bank Centered on the Client
PRODUCTS &
SOLUTIONS
Deposits & Loans
Insurances
Pension
Annuities
Wealth Mngt.
…
DISTRIBUTION
CHANNELS
Mobile
Internet
ATM
Contact Center
Branches
…
PROCESSES
Account opening - Credit Analisis
Next Best Offer – Next Best Action
Client Segmentation
▪ 12 million clients
▪ Structured Info & Learning
(Central DB & Watson)
▪ Behavior understanding
Analitics
Cost
Revenues
Digital Bank
20
15
8 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Digital Transformation Gaining Share
Transactions GrowthTransactions (Tx) Customers Using Digital (millions)
41.4
80.5
232.1
0
50
100
150
200
250
1Q2017
3Q 1Q2018
3Q 1Q2019
3Q 1Q2020
+113%
24%
28%22%
2%
1%
19%
4%WEB
MobileATM
Call Center
Correspondents <
POS
Branches
3.50
3.904.12 4.21 4.28
1Q19 2Q19 3Q19 4Q19 1Q20
*
Time Deposits
Mutual Funds
Credit Card
Insurance
Digital Deposit Account
Payroll loans
Mobile
as a
Point of Sale
9 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Mobile Product Segmentation
Individuals
SMEs
Corporates
• Security / transactional & sales functions (>70)
• The born in social media, Banorte Go
• CoDi payments
• Cash Management
• Payments
• Services
• Credit
• Reporting
• Security management
• Reporting
10 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Adapting the Business & Infrastructure to the New Payments Market
Continuous growth on POS’s transactions
with emphasis on e-commerce
The best DIGITAL PLATFORM
for aggregators
CoDi – Test Pilot and further
development underway
50.0
100.0
150.0
1Q2017
3Q 1Q2018
3Q 1Q2019
3Q 1Q2020
POS’s TransactionsMillions
+27%
11 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Results
12 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
3.2%
3.6% 3.6%3.5% 3.5%
3.7%
4.5%
4.8%5.0%
4.8%
5.2%
4.7%
3.0%
3.5%
4.0%
4.5%
5.0%
5.5%
2011 2012 2013 2014 2015 2016 2017 2018 2019 1Q19 2Q19 3Q19 4Q19 1Q20
NIM
Bank Net Interest Margin
NIM
(Post-Provision)
4.1%
4.5%4.8% 4.9%
4.7%
5.2%
5.8%
6.3% 6.4%6.2%
6.6%
6.3%
4.0%
4.5%
5.0%
5.5%
6.0%
6.5%
2011 2012 2013 2014 2015 2016 2017 2018 2019 1Q19 2Q19 3Q19 4Q19 1Q20
13 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Improving Efficiency
Cost to Income56.0% 54.0% 53.7%
50.5% 50.9%
47.5%
45.0%
41.4%43.0% 43.7%
41.6%43.1% 43.8% 43.7%
35%
40%
45%
50%
55%
2011 2012 2013 2014 2015 2016 2017 2018* 2019* 1Q19* 2Q19 3Q19 4Q19 1Q20
Reported
40.5%
* Recurring
*Recurring
Reported
41.4% 42.3%
14 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
6,157
6,553 6,730 6,848
6,180
7,362
5,000
5,500
6,000
6,500
7,000
7,500
8,000
8,500
9,000
9,500
10,000
10,500
1Q19* 2Q19 3Q19 4Q19 1Q20
Strong Net Income
Net Income
8,517
10,88812,122 11,936
13,518 15,044
18,339
23,158
26,289 24,834
27,493
7,500
10,000
12,500
15,000
17,500
20,000
22,500
25,000
27,500
30,000
2011 2012 2013 2014 2015 2016 2017 2018* 2019*
Million Pesos
CAGR
2011-2019 +17%
0.4%
YoY*
+14%
YoY* Recurring
* Recurring
Reported
15 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
1.1%
1.30%
1.60%1.40% 1.47%
1.56%
1.79%
2.11%2.26%
2.10%2.25% 2.32% 2.37%
2.02%
2.27% 2.36%2.50%
1.0%
1.5%
2.0%
2.5%
3.0%
2011 2012 2013 2014 2015 2016 2017 2018* 2019* 1Q19* 2Q19 3Q19 4Q19 1Q20
ROA
Constant Positive growth in Profitability
ROE
14.1% 14.3%16.4%
13.7% 13.7%14.8%
20.3%
24.1% 23.4%
22.2%22.8% 23.6% 23.9%
21.7%
25.7% 24.2% 26.2%
10%
15%
20%
25%
30%
2011 2012 2013 2014 2015 2016 2017 2018* 2019* 1Q19* 2Q19 3Q19 4Q19 1Q20
* Recurring
* Recurring
Reported:
Reported:
16 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Loans
Deposits
17 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Healthy Funding & Loan Portfolio Structure
2019 1Q20
$757 bn
DemandTime
Money
Market
Interbank
Loans
$744 bn
1Q20
Consumer
Commercial
Mortgage
Corporate
Government
Commercial
Consumer
Mortgage
Government
Corporate
US 34.4 bn
Demand
Money
Market
Time
Interbank
Loans
US 32.5 bn
Billion Pesos
Funding
Loan Portfolio
$807 bn
$763 bn2019
56%34%
8%2%
21%
22%
19%
23%
15%
18 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Demand67%
Time33%
129 136158 168
194223 229 236 236 229 227
255300
351384 397 414
394 396 401438 454
384436
509551
590637 623 632 637
667 681
100
200
300
400
500
600
700
2013 2014 2015 2016 2017 2018 1Q19 2Q19 3Q19 4Q19 1Q20
Time Demand Core Deposits
1Q19 1Q20
Demand 394 454
Time 229 227
TOTAL 623 681
Loyal Deposits Base
Demand62%
Time38%
MIX
2013 1Q20
Billion Pesos
15%
(1%)
9%
Deposits
YoY
+15%
YoY
(1%)
CAGR:
+10%
YoY
+9%
19 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Continued Growth in Performing Loan Book, Special Focus on Consumer
US 32.5 bn
Billion Pesos 1Q19 4Q19 1Q20 QoQ YoY
Mortgage 159 170 173 2% 9%
Car Loans 25 27 27 2% 10%
Credit Cards 37 40 39 (3%) 6%
Payroll 51 50 50 1% (1%)
Consumer 271 286 289 1% 7%
Commercial 158 157 166 6% 5%
Corporate 137 130 146 12% 6%
Government 179 170 161 (5%) (10%)
TOTAL 746 744 763 3% 2%
335 389
420 464
510 557 604
756 746
750716
744 763
300
400
500
600
700
800
2011 2012 2013 2014 2015 2016 2017 2018 1Q19 2Q19 3Q19 4Q19 1Q20
Total Loan Portfolio
98118
140155
174201
237
267 271 276 282 286 289
50
100
150
200
250
300
2011 2012 2013 2014 2015 2016 2017 2018 1Q19 2Q19 3Q19 4Q19 1Q20
CAGR:
+14%
US 12.3 bn
CAGR:
+10%
Consumer Portfolio
20 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Loan Book View
89%
0%11%
16%
26%
14%
44%
Currency Term
24%
10%
18%9%
9%
8%
22%
Sector
1 year
5 years
10 years
> 10 yearsPesos
Dollars
UDIs
Subnational
Government
Federal
Government
Services
Commerce
Manufacturing
Transportation
Other
21 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20
Credit Cards 6.1% 6.3% 6.0% 5.5% 5.9% 5.9% 6.0% 5.4% 5.8%
Payroll 2.9% 3.3% 4.1% 3.7% 3.0% 3.8% 3.4% 3.3% 2.7%
Car Loans 0.9% 1.1% 1.1% 1.1% 0.9% 1.0% 1.0% 1.0% 0.9%
Mortgage 0.9% 0.9% 1.0% 0.9% 1.0% 1.0% 1.1% 1.1% 1.2%
Commercial 2.6% 2.6% 2.3% 1.9% 2.2% 2.5% 2.7% 2.5% 2.4%
Corporate 3.0% 2.9% 2.8% 2.8% 2.7% 2.8% 2.7% 1.7% 1.7%
Government 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Total Banorte 1.9% 2.0% 1.8% 1.7% 1.7% 1.9% 1.9% 1.6% 1.7%
2.9%
2.2%
1.8%2.0%
1.7% 1.6% 1.7%1.9% 1.9%
1.6% 1.7%
1.0%
2.0%
3.0%
2014 2015 2016 2017 2018 2019 1Q19 2Q19 3Q19 4Q19 1Q20
Sound Asset Quality
Past Due Loan Ratio
22 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
2.2%2.3%
2.0% 1.9% 1.9%
2.2%2.0%
2.2%
2.1%
2.5%
2.1%
2.4%
2.2%
1.0%
1.5%
2.0%
2.5%
2013 2014 2015 2016 2017 2018 2019 1Q19 2Q19 3Q19 4Q19 1Q20
Actual
Prev. Criteria
103% 106%
115%
139%
128%
142%138% 136%
128% 127%
138% 140%
90%
110%
130%
150%
2013 2014 2015 2016 2017 2018 2019 1Q19 2Q19 3Q19 4Q19 1Q20
Sound Asset Quality
Coverage Ratio
Cost of Risk
* Cost of Risk: Provisions / Average Total loans (Performing + Past Due), On actual criteria all the recoveries are register on Provisions (net)
23 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Healthy Liquidity
Loans / Deposits
(%)
Liquidity Coverage Ratio
CCL (%)
103%
102%
98%
90%
95%
100%
105%
1Q2015
3Q 1Q2016
3Q 1Q2017
3Q 1Q2018
3Q 1Q2019
3Q 1Q2020
117%
133%
120%
60%
70%
80%
90%
100%
110%
120%
130%
140%
150%
1Q2015
3Q 1Q2016
3Q 1Q2017
3Q 1Q2018
3Q 1Q2019
3Q 1Q2020
24 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Strong Capital Position
7.90%
9.40%
11.40%
Capital Adequacy Ratio
12.7% 12.4% 12.1% 11.9% 12.7%13.8% 13.1% 13.3% 13.3% 12.2%
5.7%
1.1%
15.3%14.6%
15.3%
17.2% 17.2%18.1%
20.0% 20.3%
18.6% 19.0%
2014 2015 2016 2017 2018 1Q19 2Q19 3Q19 4Q19 1Q20
*RWA= Risk Weighted Assets annual growth
RWA
Basel III
+11% +8% +16% (2%) +19% +20% +19% +5% +7% +9%
CET1
Minimum
Regulatory
Ratios
Total
Tier 1
17.9%
Tier 2
25 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Investment Grade by All Major Rating Agencies
RatingAgency Outlook Date
BBB-
BBB
Fitch
Standard & Poor’s Negative
Negative
Mar-20
Aprl-20
baa3Moody’s Negative Aprl-20
26 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Appendix
27 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Quarterly Summary
Income Statement and Balance Sheet
Highlights - Bank 1Q19 4Q19 1Q20Change
(Million Pesos) 4Q19 1Q19
Net Interest Income 16,931 17,654 17,517 (1%) 3%
Non-Interest Income 6,105 4,906 4,726 (4%) (23%)
Total Income 23,036 22,559 22,243 (1%) (3%)
Non-Interest Expense 9,341 9,875 9,718 (2%) 4%
Provisions * 3,700 3,713 4,262 15% 15%
Operating Income 9,996 8,971 8,263 (8%) (17%)
Taxes 2,647 2,167 2,112 (3%) (20%)
Discontinued Operations - - - - -
Subsidiaries & Minority Interest 14 44 29 (34%) N.A.
Net Income 7,362 6,848 6,180 (10%) (16%)
Balance Sheet
Performing Loans (a) 745,735 743,507 763,091 3% 2%
Past Due Loans (b) 13,095 12,392 12,827 4% (2%)
Total Loans (a+b) 758,830 755,899 775,918 3% 2%
Total Loans Net (d) 741,008 738,816 757,986 3% 2%
Acquired Collection Rights ( e) 1,864 1,359 1,261 (7%) (32%)
Total Loans (d+e) 742,872 740,175 759,247 3% 2%
Total Assets 1,172,383 1,149,536 1,293,647 13% 10%
Total Deposits 737,227 744,271 791,870 6% 7%
Demand Deposits 391,855 435,453 451,842 4% 15%
Time Deposits 345,372 308,819 340,028 10% (2%)
Total Liabilities 1,056,082 1,035,276 1,179,984 14% 12%
Equity 116,301 114,261 113,663 (1%) (2%)
28 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Quarterly Summary
Infrastructure 1Q19 4Q19 1Q20
Employees 22,782 24,123 24,098
Branches 1,149 1,182 1,178
ATM’s 8,453 8,919 9,090
POS’s 158,533 166,505 166,225
Financial Ratios - Bank 1Q19 4Q19 1Q20
Profitability:
NIM (1) 6.2% 6.6% 6.3%
NIM after Provisions (2) 4.8% 5.2% 4.7%
ROE (3) 26.2% 23.9% 21.7%
ROA (4) 2.5% 2.4% 2.0%
Operation:
Efficiency Ratio (5) 40.5% 43.8% 43.7%
Operating Efficiency Ratio (6) 3.2% 3.4% 3.2%
Average Liquidity Coverage Ratio for Banorte and
SOFOM - Basel III (7)116.6% 133.5% 120.1%
Asset Quality:
Past Due Loan Ratio 1.7% 1.6% 1.7%
Coverage Ratio 136.1% 137.9% 139.8%
Capitalization:
Net Capital/ Credit Risk Assets 22.0% 23.7% 24.1%
Total Capitalization Ratio 18.1% 18.5% 19.0%
Leverage
Basic Capital/ Adjusted Assets 9.3% 10.8% 10.9%
29 NIM Rev C / I NI ROETI L/D Dep Loan ICAPMkt AppUs
Corporate Responsibility and Sustainability
Global Initiative Report (GRI Standards)International standards on sustainability reporting and disclosure of economic, environmental and socialtopics.
UN Global CompactInternational initiative promoting 10 universally accepted Principles to promote Corporate Social Responsibility (CSR).
Carbon Disclosure Project (CDP)Organization that promotes awareness on climate change through a better quality and transparency of the information reported on the company's emissionsperformance.
IPC SustentableMexican index of 30 listed companies ,which are best positioned in relation to the pillars of Environment, Socialand Corporate Governance.
Empresa Socialmente Responsable (ESR) Recognition granted by the Mexican Center for Philanthropy (Cemefi) and AliaRSE, as a company committed with corporate social Responsibility.
Natural Capital DeclarationVoluntary financial sector initiative created at the Rio +20 Earth Summit, which recognizes the role of natural resources in the economy through its integration into financial products and services.
Equator PrinciplesStandard within the financial sector to determine, assessand manage the environmental and social risks of financed projects.
GEI2 Programme MexicoVoluntary reporting of greenhouse gas emissions
UNEP Finance InitiativeInitiative that aims to identify, promote and carry out the adoption of best environmental and sustainabilitypractices at all levels of operations of financialinstitutions.
Dow Jones Sustainability Index MILA In 2017 was included in the Dow Jones Sustainability Index MILA Pacific Alliance.
Asociación de Bancos de México (ABM) Participation in the Sustainability Committee and the Corporate Social Responsibility Committee, and signatories as the ABM Banking Sustainabilityprotocol.
STOXX ESG Leaders IndexIndex that represents the main global companies in terms ofenvironmental, social and governance criteria, based on ESG indicators provided by Sustainalytics.
Euronext Vigeo Emerging Markets 70 Recognizes the 70 companies from emerging countries with the most advanced practices in terms of sustainability.
FTSE4Good Emerging IndexIndex that evaluates actions in the themes of climate change, labor standards and risk management, among others.
Bloomberg Gender Equity IndexIndex that provides analysis of the commitment of 52 companies with the gender equity in the workplaceto investors and organizations.
Principles for Responsible Investment Initiative that promotes its signatories to integrate environmental, social and governmental (ESG)criteria into their investment and ownership decisions.