Upload
agatha-gaines
View
230
Download
4
Tags:
Embed Size (px)
Citation preview
1 Yoram Arbel C o m o x
Convergent Communication Applications Using SIP
Yoram ArbelComox Inc.
2 Yoram Arbel C o m o x
Convergent Communication via SIP
• Internet applications, distribution, connectivity• Ubiquity and quality of Telephony
• Rich applications and GUI can be applied to PSTN calls No need to wait for complete coverage of
VoIP infrastructure
3 Yoram Arbel C o m o x
InternetHTTPSIP
WAPSMTP
Presence
TelephonySIP
H.323MGCP
Converged CommunicationApplication examples
Unified Messaging
eCalling
4 Yoram Arbel C o m o x
HearMe eCalling
• Most Communications today: either real-time (telephones) or asynchronous (email, web pages)
• Integrated Communication: combines asynchronous publication of user availability in email and elsewhere with real-time Internet voice conferencing
• Cyber-era “business card” which includes the means to make contact
5 Yoram Arbel C o m o x
Example: Email click-to-call
Availability and contact links tie a conference toa particular subject.Recipients follow up withvoice conversation whenthe sender is around.
6 Yoram Arbel C o m o x
Email InvitesConversation
Embedded Presence Projection
3
2
1
OR
One Click eCall
HearMe eCalling Example
7 Yoram Arbel C o m o x
Example: a company directory
Clicking next to the names of any available employees will call them at their computers or telephones.
8 Yoram Arbel C o m o x
VoiceCONTACT Application on VoiceSERVER Platform
• Click to Call, Click to Conference• PC-PC; PC-Phone; Phone-Phone• Presence/Availability indication• Easy, impromptu “Instant Conferencing”
Workgroup productivity tool:connected-ness, teamwork, productivity
9 Yoram Arbel C o m o x
• SIP Simplicity for:• Easy interface to gateway, softswitch,
Unified Messaging, other services• Small (<150KB) client for internet
distribution• Call processing - e.g. Follow me
• SIP Scalability: HTTP style stateless transactions allow use
of web based load balancing techniques
10 Yoram Arbel C o m o x
• Federated Systems Model• HearMe operates VoiceNETWORK, global
service for everyone• Service Providers, Enterprises can license
domain VoiceSERVERS - DNS name space• Domain controller defines routing and policy• SIP Proxy model directly supports this
architecture
11 Yoram Arbel C o m o x
• Firewalls SIP offers hope of an endorsed standard
that will be able to penetrate for inbound transactions
12 Yoram Arbel C o m o x
13 Yoram Arbel C o m o x
MailVision Unified Messaging Platform
• Voicemail, email, Fax, documents• Access from Web, Line Phone, Celphone• Modular• Scalable
multiple servers anywhere on the net• Open Standards: SIP, IMAP4, LDAP, POP3,
WAP...
14 Yoram Arbel C o m o x
MailVision Unified MessagingPlatformSIP
PSTN
SIPPSTN
SIPPSTN
IMAP4 LDAP
15 Yoram Arbel C o m o x
MailVision Unified Messaging - PC Web Access
EmailFaxVoiceDocuments
16 Yoram Arbel C o m o x
• SIP Interface for Incoming Message and Access Servers
• Easy integration with Softswitch, Gateway, VoiceSERVER
• INVITE information may affect handling - e.g. immediate non-password access to own mailbox
17 Yoram Arbel C o m o x
• Rich User Interface with SIP clients
• SIP Message Waiting information can be presented on screen phones
• GUI much more friendly than IVR• JAVA application on Intelligent SIP phones,
or server rendering on ‘dumb’ screen phones
18 Yoram Arbel C o m o x
JAVA SIP Phone Interface
19 Yoram Arbel C o m o x
• Potential use of SIP “under the hood”
• Interface between some of the system modules
• Intelligent load balancing
20 Yoram Arbel C o m o x
SIP Enables Convergence
• Provides an Internet like model for manipulating PSTN/IP telephony networks
• SIP will be a catalyst for converged networks
21 Yoram Arbel C o m o x
Yoram ArbelComox [email protected]. 408-245-0200
www.mailvision.com
www.hearme.com
C o m o x