11 Types of organization

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    Welingkar’s Distance LearningDivision

    CHAPTER-11

     TYPES OF ORGANISATION

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    Introductiono Organisation is designed on the basic of

    rinci!es of !abo"r and san of

    #anage#ent$ The s"ccess of theorganisation deends "on the e%erienceand co#etence of the o&cers of theorganisation$ Nat"re' sca!e and si(e of the

    b"siness are the nor#a! factors )hichdeter#ine for#s of interna! organisation$

     The fo!!o)ing co##on t*es of

    organisation +nd a !ace in the str"ct"reof interna! organisation$We Learn – A Continuous Learning Fo

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    Introduction

    o ,ine' i!itar* or sca!ar organisationo F"nctiona! organisationo ,ine and sta. organisationo Co##ittee organisationo Pro/ect organisationo atri% organisationo Freefor# organisation

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    Line Organisation

    o ,ine organisation is the si#!e ando!dest t*e of organisation fo!!o)edin an organisation$ 0nder !ineorganisation' each deart#ent isgenera!!* a co#!ete se!f-contained

    "nit$

    o A searate erson )i!! !oo after the

    acti2ities of the deart#ent and heWe Learn – A Continuous Learning Fo

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    Line Organisationo  The sa#e !e2e! e%ec"ti2es do not gi2e or

    recei2e orders a#ongst the#se!2es$ 3"t the*

    recei2e orders fro# their i##ediate boss andgi2e orders to their s"bordinates$ Hence' a!!the heads are resonsib!e to the genera!#anager' the genera! #anager' in t"rn' is

    resonsib!e to the shareho!ders )ho are theo)ners$

    o  This t*e of organisation is fo!!o)ed in the

    ar#* on the sa#e attern$ So' it is ca!!ed#i!itar or anisation$ 0nder t e ofWe Learn – A Continuous Learning Fo

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    Characteristics of lineorganisation

    o

    It consists of direct 2ertica!re!ationshis$o A"thorit* 4o)s fro# to-!e2e! to

    !e2e! to botto# !e2e!$o 5eart#enta! heads are gi2en f"!!

    freedo# to contro! theirdeart#ents$

    o Each #e#ber no)s fro# )ho# heWe Learn – A Continuous Learning Fo

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    Characteristics of lineorganisation

    o

     A senior #e#ber has direstco##and o2er his s"bordinates$o Oeration of this s*ste# is 2er* eas*$o E%istence of direct re!ationshi

    bet)een s"eriors and s"bordinates$o  The s"erior taes decisions )ithin

    the scoe of his a"thorit*

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    Advantages andDisadvantages ofLine Organisation

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    Advantages of lineorganisation

    Disadvantages of lineorganisation

    1$ Si#!icit* 1$ ,ac of seci+cation6$ 5i2ision of a"thorit* andresonsibi!it*

    6$ O2er !oading

    7$ 0nit* of contro! 7$ ,ac of initiati2e

    8$ Seed* action 8$ Scoe for fa2oritis#

    9$ 5isci!ine 9$ 5ictatoria!

    :$ Econo#ica! :$ ,i#ited co##"nication

    ;$ Co-ordination ;$ 0nited ad#inistration

    $ ,ac of co-ordination

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    Suitabilit

    o  This t*e of organisation is s"itab!e tos#a!! si(e b"siness "nits$

    o ?here the acti2ities are of ro"tinenat"re or #achine based$

    o If the b"siness acti2ities are ser2ice

    #ined$o ?here the n"#ber of ersons )oring

    is s#a!!o  The b"siness oeration is si#!e in

    nat"re$ We Learn – A Continuous Learning Fo

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    Functional organisation

    o 0nder !ine organisation' a sing!eerson is in charge of a!! theacti2ities of the concerneddeart#ent$ The erson in charge+nds it di&c"!t to s"er2ise a!! the

    acti2ities e&cient!*$

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    Functional organisationo  The reason is that the erson does not

    ha2e eno"gh caacit* and re@"ired

    training$ 0nder f"nctiona! organisation'2ario"s secia!ists are for 2ario"sf"nctions erfor#ed in an organisation$

     These secia!ists )i!! attend to the )or)hich is co##on to di.erent f"nctionsof 2ario"s deart#ents$ ?orers' "nderf"nctiona! organisation' recei2e

    instr"ctions fro# 2ario"s secia!ists$We Learn – A Continuous Learning Fo

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    Functional organisationo  The need for f"nctiona! organisation

    arises o"t ofo  The co#!e%it* of #odern and !arge-

    sca!e organisationo A desire to "se the secia!i(ation in

    f"!! andBo  To a2oid the )or-!oad of !ine

    #anagers )ith co#!e% rob!e#s

    and decision-#aingWe Learn – A Continuous Learning Fo

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    Characteristics of functionalorganisation

    o  The )or is di2ided according toseci+ed f"nctions$

    o A"thorit* is gi2en to a secia!ist togi2e orders and instr"ctions in

    re!ation to seci+c f"nction$o F"nctiona! a"thorit* has right and

    o)er to gi2e co##and thro"gho"t

    the !ine )ith reference to hisWe Learn – A Continuous Learning Fo

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    Characteristics of functionalorganisation

    o  The decision is taen on!* after #aing cons"!tations )ith

    the f"nctiona! a"thorit* re!ating to his secia!i(ed area$

    o  The e%ec"ti2es and s"er2isors discharge the resonsibi!it*of f"nctiona! a"thorit*$- Ro"te c!er

    - instr"ction card c!er- ti#e and cost c!er- Gang boss- Seed boss- Insector- Reair boss

    - 5isci!inarianWe Learn – A Continuous Learning Fo

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    Advantages andDisadvantages of FunctionalOrganisation

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    Advantages of functionalorganisation

    Disadvantages offunctional organisation

    o 3ene+t of secia!i(ationo A!ication of e%ert

    no)!edgeo Red"cing the )or !oado E&cienc*o Ade@"ate s"er2isiono Re!ief to !ine e%ec"ti2eo Co-oerationo Econo#*o F!e%ibi!it*o ass rod"ction

    o Co#!e% re!ationshio 5isci!ineo O2er secia!i(ationo Ine.ecti2e co-ordinationo Seed of actiono Centra!i(ationo ,ac of resonsibi!it*o Increasing the o2erhead

    e%enseso Poor ad#inistrationo S"itabi!it* of f"nctiona!

    organisation

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    Line and sta! organisation

    o  The !ine o&cers ha2e a"thorit* totae decisions and i#!e#ent the#to achie2e the ob/ecti2es of theorganisation$

    o  The !ine o&cers #a* be assisted b*the sta. o&cers )hi!e fra#ing theo!icies and !ans and taing

    decisions organisation$We Learn – A Continuous Learning Fo

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    Line and sta! organisation

    o  The a"thorit* 4o)s fro# to !e2e! tothe !o)er !e2e! of the organisation

    thro"gh the !ine o&cers )hi!e the sta.o&cers attached to the 2ario"sdeart#ents ad2ise the deart#ents$

     The sta. o&cers are not in a osition toco#e! the !ine o&cers to fo!!o) thead2ice b* the#$ Each deart#ent isheaded b* a !ine o&cer )ho e%ercises

    f"!! a"thorit* regarding the !anning$We Learn – A Continuous Learning Fo

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    "#es of sta!

    o Persona! sta.

    o Secia!i(ed sta.

    o Genera! sta. assistant

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    Functions of sta! o$cerso  The sta. o&cers assist the !ine o&cers in

    the !anning of b"siness acti2it*$

    o  The board of directors fra#es the o!iciesof the b"siness on the basis ofreco##endations gi2en b* the sta.

    o&cers$

    o  The #anagers can get the ad2ice fro# thesta. o&cers regarding the se!ection$trainingD !ace#ent and re#"nerationWe Learn – A Continuous Learning Fo

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    Functions of sta! o$cerso  The sta. o&cers gi2e regarding the #ethod

    of i#ro2ing the rod"ct' the techni@"e of

    red"cing the cost of rod"ction' increasingthe ro+ts of the concern$o  The sta. o&cers rescribe the roced"res to

    be fo!!o)ed b* the !ine o&cers in the

    e%ec"tion of o!icies and rogra#s$o Sta. o&cers of a deart#ent he! the

    #anager in the rearation of b"dget of thedeart#ent$

    o

    the sta. o&cers #a* be ca!!ed to so!2e thead#inistrati2e rob!e#s enco"ntered b theWe Learn – A Continuous Learning Fo

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    Arguments of sta! o$cersagainst line o$cers

    o  The sta. o&cers ha2e on!* theoretica!

    acade#ic no)!edge b"t not ractica!no)!edge$

    o  The sta. o&cers go be*ond their shereof acti2it* and ass"#e that the* ha2e !ineo&cerDs a"thorit*$

    o "ch of the ad2ice gi2en b* the sta.o&cers is i#ractica!

    o

    Since the sta. o&cers "nnecessar*We Learn – A Continuous Learning Fo

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    Arguments of sta! o$cersagainst line o$cers

    o  The sta.s gi2e ad2ice )itho"tconsidering the nat"re of b"siness asa )ho!e$

    o Sta. o&cers are 2er* #"chinterested in beco#ing !ine o&cersof the organisation rather than

    i#airing ad2ice to the#$We Learn – A Continuous Learning Fo

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    Solution to the con%ict bet&eenline o$cers and sta! o$cers

    o 3oth !ine o&cers and sta. o&cers sho"!d

    c!ear!* "nderstand the nat"re of re!ationshire2ai!ing bet)een the#$

    o A searate sta. #e#ber sho"!d be aointedto bring abo"t co-oeration bet)een the !ine

    o&cers and sta. o&cers$o  The !ine o&cers sho"!d be enco"raged to "se

    the ad2ice of sta. o&cers$o On!* @"a!i+ed ersons sho"!d be se!ected and

    !aced as sta. o&cers$We Learn – A Continuous Learning Fo

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    Solution to the con%ict bet&eenline o$cers and sta! o$cers

    o The sta. o&cers sho"!d be con2inced b*

    the !ine o&cers if their ad2ice is notacceted

    o The resonsibi!it* for res"!ts co"!d be +%edon both !ine o&cers and sta. o&cers

    o On!* e%erienced ersons a!one sho"!d bero#oted as !ine e%ec"ti2es$$

    o Re#o2e the fear of the !ine o&cers andsta. o&cers )hether the ne) ideas ofad2ice )o"!d be roer!* "t into "se orWe Learn – A Continuous Learning Fo

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    We Learn – A Continuous Learning Fo

    Advantages of line and sta!

    organisation

    Disadvantages of line and sta!

    organisation

    Faci!itates to )or faster and better If o)ers are not de+ned then getconf"sion

    Secia!i(ation is attained ,ine o&cers #a* re/ect ad2ice)itho"t an* reason for their action

    Enab!es to "ti!i(e e%erience andad2ice Sta. o&cers are not resonsib!e iffa2orab!e res"!ts are not obtained$

    O&cers can tae so"nd ad2ice 5i.erence bet)een !ine and sta.o&cers )i!! defeat the 2er* "rose ofsecia!i(ation

    Ne) techno!og* or roced"re can be

    introd"ced )itho"t an* dis!ocation

    ,ine o&cers b!a#e sta. o&cers for

    "nfa2orab!e res"!ts and )ant to getre)ards for fa2orab!e res"!ts

    Pro#otes e&cient f"nctioning of !ineo&cers

    er* good oort"nit* is #adea2ai!ab!e to *o"ng erson to get

    training

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    Committee organisationo A Co##ittee as a gro" of ersons either

    aointed or e!ected )ho are to #eet for

    the "rose of considering #attersassigned it

    "#es of committeeo Ad2isor* co##ittee rob!e# so!2ing

    co##ittees

    o

    Fast-+nding co##itteeWe Learn – A Continuous Learning Fo

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    Functions of a Committeeo Co!!ect the necessar* infor#ation fro#

    di.erent so"rces and arrange the

    infor#ation order!*$o  The co!!ected infor#ation is critica!!*

    ana!*(ed$o 5raft a detai!ed reort containing the

    reco##endations for the "rose ofi#!e#entation$

    o For#"!ate the standard of erfor#ance for

    the "rose of e2o!"tion of act"a!erfor#ance in f"t"re$We Learn – A Continuous Learning Fo

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    Welingkar’s Distance LearningDivision'ecommendations for e$cient functioning of a

    committee

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    Se!ectionof s"b/ect

    #atter

    Committee

    Ro!e ofchair#an

    Prearation for a

    #eeting

    C!earOb/ecti2e

    Ro!e ofco##ittee

    Si(e of theco##ittee

    Se!ection of#eeting

    Fo!!o) "

    e2o!"tion

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    (ro)ect organisation

    o  The ro/ect organisation idea )asde2e!oed after the second )ar$

    o A ro/ect organisation can a!so bethe beginning of an organisation

    c*c!e$ The ro/ect #a* beco#e a!ong ter# or er#anent e.ort thate2ent"a!!* beco#es a rogra# or

    branch organisationWe Learn – A Continuous Learning Fo

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    Features of #ro)ectorganisation

    o  The S"ccess of the ro/ectorganisation deends "on the co-ordination of acti2ities

    o  There is a gro"ing of a acti2ities foreach ro/ect$ It !eads to theintrod"ction of a ne) !ine of a

    a"thorit*$ We Learn – A Continuous Learning Fo

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    *atri+ organisation

    o An* organisation that e#!o*s a#"!ti!e co##and str"ct"re b"t a!sore!ated s"ort #echanis#s and anassociated organi(ationa! c"!t"re andbeha2ior attern The #atri%

    organisation #a* be fo!!o)ed )herea !arge of s#a!! ro/ects ha2e to be#anaged$

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    Conditions for e!ective matri+organisation

    o  The rinci!e of chain of co##and is not

    fo!!o)ed in the #atri% organisation$ Aro/ect #anager sho"!d gi2e his reort to#ore than one s"erior$

    o  There sho"!d be an agree#ent a#ong the#anagers regarding the a"thorit* of"ti!i(ing the a2ai!ab!e reso"rces$ The ter#

    reso"rces inc!"de h*sica! reso"rces'We Learn – A Continuous Learning Fo

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    *erits and Demerits of*atri+ organisation

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    *erits of *atri+

    organi,ation

    Demerits of matri+

    organi,ationo Achie2e#ent of

    ob/ecti2eso 3est "ti!i(ation of

    reso"rceso Aroriate str"ct"reo F!e%ibi!it*o oti2ationo

    Persona!de2e!o #ent

    o Co#!e% re!ationshio Str"gg!e for o)ero E%cessi2e' e#hasis

    on gro" decision-#aing

    o Arising con4ictreso!"tion

    o

    Heterogeneo"s

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    Free form organisation

    o  This t*e of organisation is for#ed)hene2er a need arises to for# anorganisation' for achie2ing aartic"!ar ob/ect$ it )i!! be disso!2edafter achie2ing the ob/ect of the

    organisation$ The free for#organisation rese#b!es the ro/ectand #atri% organisation$ It other)ise

    !! d i ti i ti