125855783 Clinical Audit

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  • 7/28/2019 125855783 Clinical Audit

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    Dr. Mukesh Sharma

    Manager- Quality & Operations

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    Audit- Process of reviewing of delivery of

    care to identify deficiencies so that they

    may be remedied

    Clinical Audit- Peer review for evaluation of

    medical care through retrospective and

    concurrent analysis of medical record

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    To improve the quality of healthcare

    services to the patient

    Clinical audit is not- A fault finding

    A punitive action

    An external quality control

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    Measure Baseline

    Review standard if

    required

    Evaluete Change

    Assessment ofperformance against

    standard

    Measure practice

    through data collection

    and analysis

    Set standards

    Implement Change

    Suggestchange Identify opportunity

    for improvement

    The Audit cycle

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    Clinical Audit Committee/ Medical Record

    and Audit Committee

    Members Medical Administrator

    Administrator

    Representative from all discipline

    Nursing Director

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    Should be common (high risk/high cost)Have local clinical concern/wide variance

    in clinical practice

    Well defined and focusedExamples

    Long/Short stay cases

    Disease/operations

    Groups (Vulnerable) Increase incidence of some disease

    Post operative infections etc

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    A) To be set prior to the studyB) Criteria to be based on objective measures

    Criterion is an item of care or sure aspect of care that

    can be used to assess quality. It is a written statement

    for example.

    All Patients requiring urgent appointment will be seen

    that day only.

    All patients with epilepsy should be seen once a year.

    All Patients on oral anticoagulants should have theirINR within recommended limits

    C) Criteria should be well justified

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    D) Target should be set at realistic level for defined patientgroups and take into account local circumstances. A target describes the level of care to be achieved for any particular

    criteria . for example

    98 percent of patients requesting for urgent appointment will be seen onthat day

    90 percent of patient s with epilepsy must be seen at least once a year

    100 percent of patients on oral anticoagulants will have the INR withinrecommended level

    E) Objective criteria are explicit-The problem with implicit criteria is that important deficienciesin care may be overlooked an rates may differ in theirassessment of the acceptability of management .

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    Structure Process Outcome

    Criteria Staffing of ICU BT during

    surgery

    Case fatality

    Target Not < 1 per two

    occupied beds

    Not 20

    percent of

    average cases

    Not to exceed

    0.1 percent for

    specified

    procedures

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    A. Simplest for the purposeB. Only essential data is collectedC. Suitable sample size is to be selected

    Random sampling generate

    Stratified samples Systematic sampling Cluster sampling

    D. Probability of bias is to be considered Non-response to a survey Unavailability of certain type of case note

    Selective referral of ce4rtain types of patients Failure of patient to turn up for follow up

    4. Tabulation of evaluation

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    A) Deficiency of care recognizedB) Specific solutions are proposed . they

    may not be possible every time

    E.g. a study of the way cervical screening isorganized identified deficiencies but concluded

    only that other schemes needed to be examined

    C) Education impact is appreciated- Training

    & education regarding outcome & probablesolutions

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    A. Planned programme for change

    B. All staff is involved

    C. Active feed back

    D. Audit is evaluated

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    Professional Motives Social Motives Pragmatic Motives

    Legal Motives

    CPA Negligence Malpractice

    To identify deficiencies

    Educational needSelf-correction & Self-

    regulation

    To ensure safety of public

    To present patient from

    inappropriate or suboptimal

    care

    To reduce

    patients suffering

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    What do we do?

    Do we do what we think we do?

    What should we do ?

    Are we doing what we should be doing ?

    How can we improve what we do?

    How we improve?

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    (a)Professional benefits Change in prescribing behavior

    Updation of clinical knowledge

    Increase in staff enthusiasm and satisfaction

    Teamwork

    (b)Patient care and service delivery

    Improvement inpatient care Improved patient satisfaction

    Better patient feedback

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    Lack of resources

    Lack of expertise in design and analysis

    Lack of an overall plan for audit

    Relationships problem

    Organisational impediments disputes

    between views of clinicians and mangers

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    1. Foster an environment for audit Audit is a valued activiry

    Can augment both career and professional development

    Provision of protected time for audit

    Commitment from staff to provide a request and act on timestudy findings

    2. Tackle the problems of multidisciplinary audit Can be seen as threatening

    Exposing one mistakes to another

    Staff training in interpersonal skills and in dealing withconflict

    Benefits outweigh disadvantage

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    3. Review staff training programme Importance of planning

    Benefits of pilot study

    4. Emphasis audit facilitation5. Establish Confidentiality of finding

    6. Ensure all relevant staff are involved

    7. Establish evaluation programme

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