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IN THE NAMEOF ALLAH,
THE MOSTBENIFICIENT,
THE MOSTMERCIFUL.
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GROUP NO. 8
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GROUP MEMBERS
FIZZA AZAM.[GL]
Itrat Fatima.
Hafiza Sidra. Mehroz Khan.
Iqra Butt.
Harris Khurram.
Anum Fayaz.
Sajeel Bhatti.
Fawaz Qureshi.
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"...research in the information
systems field examines more
than the technological system,
or just the social system, or
even the two side by side; in
addition, it investigates thephenomena that emerge when
the two interact."
PROFESSOR ALLEN S. LEE
States that
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TABLE C TENTS
What Are ISs?
Components Of IS.
Types Of IS:-Operation Support Systems.
-Management Support Systems.
-Knowledge Management Systems.
System Development.
How System Works.[NADRA]
Role of IS.
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PRESENTERNO.1
Hafiza Sidra
YousafBT-08-51
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WHAT ARE IS?
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WHAT ARE
INFORMATION SYSTEMS?
A set of people, procedures and resources that
Collect data
Manipulate data
Disseminate data &
information
Provide feedback to meet
an objective. Work together to
achieve a common set
of objectives.
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COMPONENTS OF IS
1. Hardware.
2. Software.3. People.
4. Data.
5. Network.
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HARDWARE RESOURCES
All physical devices usedin information processing.
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SOFTWARE RESOURCES
All informationprocessing instructionsincluding programs and
procedures.
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Presenter no.
2
SYEDA ITRAT
FATIMABT-08-50
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DATA Vs. INFORMATION
oData raw fact r
r ati aningl
ti independent
achineefficient
general purpose
o Infor ation infor ati e alue
ti edependent
humanefficient
specific
basedonprevious
nowledge
Different typesof informationcanbederived
from thesamesourceofdata .
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HOW IS DATA PROCESSED?
Input of
Data
Resources
Processing
Data
Output of
Information
Products
Control of System Performance
Storage of Data Resources
Input of
Data
Resources
Input of
Data
Resources
Processing
Data
Processing
Data
Output of
Information
Products
Output of
Information
Products
Control of System PerformanceControl of System Performance
Storage of Data ResourcesStorage of Data Resources
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18
USEFUL INFORMATION
Characteristics of useful information
Relevant
Complete Accurate
Current
Economical
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NETWROK RESOURCES
Communicationmedia
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PEOPLE /USERS
Example: End User, Data Entry,Person,
Manager, Programmer, DB Administrator,
Cashier,
Secretary, Professor.
The people who use the IS or the
information from the IS.
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PRESENTER NO.3
MEHROZE KHAN
BT-08-14
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processdatageneratedbybusinessoperations
Efficientlyprocessbusiness
transactions
Control industrial processes
Support communicationsandcollaboration
Updatecorporatedatabases
OPERATION SUPPORTSYSTEMS
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Major categories are
1. Transaction processing systems
2. Process control systems
3. Office automation systems
CATEGORIES OF OSS
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Process business exchanges
Maintain records about the
exchanges
Handle routine, yet critical,
tasks
Perform simple calculationsExamples: sales processing,inventory systems, accountingsystems
TRANSACTION PROCESSING
SYSTEMS
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Process control systems control
Industrial processes and
mechanisms.
Example: in a petroleum
refinery use sensors tomonitor chemical processes.
PROCESS CONTROL SYSTEMS
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Office automation systems
automate office procedures and
enhance office communications
and productivity.
Example:
Invoice scanning,
approval process ,
OCR .
OFFICE AUTOMATION
SYSTEMS
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PRESENTER
N0.4
IQRA BUTT
BT-08-31
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Management support systems
provide information and support
needed for effective decision making
by managers
Management support Systems are
distinct from regular information systems
in that they are used to analyze otherinformation systems applied in
operational activities in the organization.[
MANAGEMENT SUPPORT
SYSTEMS
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Provide:
Reports and displays to managers
Routine information for routine decisions Operational efficiency
Use transaction data as main input
Databases integrate MISin different functional areas
Example: daily sales analysis reports
INFORMATION REPORTING
SYSTEMS
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Example: A what-if-analysisto determine where to spendadvertising dollars
Interactive support for
non-routine decisions or
problems
End-users are more
involved in creating a
DSS than an MIS
DECISION SUPPORT
SYSTEMS
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EXECUTIVE INFORMATION
SYSTEM
Systems that support non-routine decision-
making through advanced graphics and
communications.
Strategic-level Systems
5-year sales
trend
forecasting
5-year operating
plan
5-year budget
forecasting
Profit
planning
Personnel
planning
Sales and
Marketing
Manufacturing Finance Accounting Human
Resources
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Presenter no.5
HARRIS KHURRAM
BT-08-16
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EXPERT SYSTEMS
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EXPERT SYSTEMS
ES is an information system that captures
and stores the knowledge of human
experts and then imitates human
reasoning and decision making processesfor those who have less expertise.
Example: Artificial Intelligence (AI) theapplication of human intelligence to
computers. (Speech recognition and
creative responses)
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Knowledge management (KM), is the processthrough which organizations generate valuefrom their intellectual and knowledge-based
assets. Most often, generating value from suchassets involves codifying what employees,partners and customers know, and sharing thatinformation among employees, departments and
even with other companies in an effort to devisebest practices.
KNOWLEDGE MANAGEMENT
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ow a KMS Works
Knowledge Base
Customer Help Desk agent
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Chapter11 45
Expert y tem
R b tic
Cognitive/Learning
Science
Neura Net or
Natura
Language
Proce ing Vi ua & Au itory
Proce ing
AI
INTELLIGENT SYSTEMS
Artificial neuralnetworks (ANNs)
simulate massive parallelprocesses that involveprocessing elementsinterconnected in a network.
Fuzzy logic deals withuncertainties by simulatingthe process of humanreasoning, allowing thecomputer to behave less
precisely and logically thanconventional computers do.
Semantic Web. It is anextension of the current Web,in which information is given awell-defined meaning, basedin part on NLP, on XMLpresentation, and newtechnologies such as resourcedescription framework (RDF).
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Benefits from KM?
Foster innovation by encouraging the freeflow of ideas
Improve customer service by streamliningresponse time
Boost revenues by getting products andservices to market faster
Enhance employee retention rates byrecognizing the value of employees'
knowledge and rewarding them for it Streamline operations and reduce costs by
eliminating redundant or unnecessaryprocesses
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PRESENTER NO.6
ANUM FAYAZ
BT-08-26
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DEVELOPMENT OF IS
It is a set of activities
developers use
to build an
information system.
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49
SYSTEM DEVELOPMENT
PHASES
Analysis
Design
Implementation
Review
Maintenance
Documentation
Ethics
Project Management
Analysts RoleInitiation
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espons le for des gn ng and de elop ngs ste .
S ste anal st
De s on- mak ng od n a ompan .
Steer ng ommittee
Work on proje t from eginning to end.
roje t team
PARTICIPATION
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INITIATION
Is this project worth doing?
Planned development project
Survey ProjectFeasibility
Unplanneddevelopment
project
ConstraintsProblem/opportunity
details
FeasibilityReport(scope
defined)
Steering Committee
System Owners
SystemUsers
ANALYSIS
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DESIGN
Define how the system will be
implemented
Select a designstrategy and specify
details
VariousSources
Designideas/opinions
Design Options
SystemRequirements
Specification Report
IMPLEMENTATION
ANALYSIS
SystemVendors Hardware/Software
deals
SystemOwners/Users
Selected DesignOption
Design in ProgressReport
Technical DesignReport
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IMPLEMENTATION
Build and deliver the system
Build, test, installand deliver the
new system
User acceptancetesting
User Documentation
TechnicalDesign Report
MAINTENANCE
DESIGN
SystemVendors Hardware/
Software
System Owners
User Training
Production SystemSystem andTechnical
Documentation
SystemUsers
Project Report
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MAINTAINANCE
Fix it / Make it better
Maintainthe newsystem
Project staff
Problems/New ideas
Technical problems andnew technology
PRODUCTION SYSTEM
SystemUsers
Fixes andenhancements
Additional training anddocumentation
Modifications
back to INITIATION
Escalatingmaintenance
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PRESENTER NO.7
FIZZA AZAM
BT-08-77
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HOW SYSTEM
WORKS?
NATIONAL DATABASEAND REGISTRATION
AUTHORITY(N A D R A )
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Computerized National ID Cards (CNIC)National ID Cards for Overseas Pakistanis
(NICOP)Pakistan Origin Card (POC)Children Registration Certificate (CRC)Machine Readable Passports (MRP)Vehicle Identification and Monitoring
System (VIMS)Online Bill Payment KIOSKDriving liscence (computrized)Geographical Information System
\
CURRENT PRODUCTS
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IS RELATED POWERS
Multipurpose Databases
Data Warehouses
Country wide data communication network.
Interfacing of Databases and RelatedFacilities
Information Sharing
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COMPONENTS OF IS
HARDWARE
Camera
Thumb Digitizer
Signature Scanner
Form scanner
Sattelite
Fiber Optics
Web server
Printing facility
SOFTWARE
MS 2000 Advance
server
SQL server
Perl language
PDMS urdu font
CRm applications Online Verification
Applications
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DATABASES
Modes/ Types of Data
English
Urdu/ Sindhi Numeric
Date & Time Stamps
Images Facial Recognition
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MAIN DATABASES
Fast Track Registration Centre (FTRC)
Customer Relationship Management
(CRM)
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FT Database
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Computerized ID Scheme
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BACKUP
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BACKUP
Keeping the Network Moving
Main task of the IS People
Backup Routine Recovery
Multiple Backups
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Vision
ACatal st forChange
AD A is the most modern organization
which will pro ide ase for the etter
go ernance of akistan and will also pro e as
a model organization for lic Sector of
akistan.
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PRESENTERNO.8
SAJEEL ANJUM
BHATTI
BT-08-69
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ROLES OF IS
A major part of the resources of an enterprise
and its cost of doing business.
An important factor affecting operational
efficiency, employee productivity, customerservice, etc.
A major source of information needed to promote
effective decision making.
An important ingredient in developing
competitive products and services that give an
organization a strategic advantage in the
marketplace.
BUSINESS ARE BECOMING
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BUSINESS ARE BECOMING
INTERNETWORKED
The internet and Internet-like networks (intranets and
extranets) have become the primary information
technology infrastructure that supports the business
operations of many organizations.
Electronic commerce:
The buying and selling, and marketing and servicing of
products, services, and information over a variety of
computer networks.
Globalization: Global markets, global production facilities, global partners,
global competitors, global customers.
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Meas r ing s ccess of an IS
Efficiency
Minimize cost, time and use of information
resources
Effectiveness
Support business strategies
Enable business processes
Enhance organizational structure andculture
Increase the customer and business value
1-75
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ETHICALCHALLENGES
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Presenter no.
9
FAWAZ QURESHI
BT-08-75
What does IS do for a
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1-78
What does IS do for a
business?
FUNCTIONAL AREA OF
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FUNCTIONAL AREA OF
BUSINESS
Finance and accounting
Sales and marketing
Manufacturing
Human resource management
rinciples of Information
S stems, Eighth Edition
79
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SYSTEMS IN INDUSTRY
Airline industry
Investment firms
Banks
Transportation industry
Publishing companies
ealthcare organi ations
Professional services
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GLOBALIZATION
Management Control.
Competition in World Markets.
Global Work Groups.
Global Delivery System.
Ch1. 81
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OVERVIEW
Information Systems are indispensable to the
business, industry, academia and any organization
to meet the future challenges.
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