14984347 Information System

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    IN THE NAMEOF ALLAH,

    THE MOSTBENIFICIENT,

    THE MOSTMERCIFUL.

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    GROUP NO. 8

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    GROUP MEMBERS

    FIZZA AZAM.[GL]

    Itrat Fatima.

    Hafiza Sidra. Mehroz Khan.

    Iqra Butt.

    Harris Khurram.

    Anum Fayaz.

    Sajeel Bhatti.

    Fawaz Qureshi.

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    "...research in the information

    systems field examines more

    than the technological system,

    or just the social system, or

    even the two side by side; in

    addition, it investigates thephenomena that emerge when

    the two interact."

    PROFESSOR ALLEN S. LEE

    States that

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    TABLE C TENTS

    What Are ISs?

    Components Of IS.

    Types Of IS:-Operation Support Systems.

    -Management Support Systems.

    -Knowledge Management Systems.

    System Development.

    How System Works.[NADRA]

    Role of IS.

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    PRESENTERNO.1

    Hafiza Sidra

    YousafBT-08-51

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    WHAT ARE IS?

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    WHAT ARE

    INFORMATION SYSTEMS?

    A set of people, procedures and resources that

    Collect data

    Manipulate data

    Disseminate data &

    information

    Provide feedback to meet

    an objective. Work together to

    achieve a common set

    of objectives.

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    COMPONENTS OF IS

    1. Hardware.

    2. Software.3. People.

    4. Data.

    5. Network.

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    HARDWARE RESOURCES

    All physical devices usedin information processing.

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    SOFTWARE RESOURCES

    All informationprocessing instructionsincluding programs and

    procedures.

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    Presenter no.

    2

    SYEDA ITRAT

    FATIMABT-08-50

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    DATA Vs. INFORMATION

    oData raw fact r

    r ati aningl

    ti independent

    achineefficient

    general purpose

    o Infor ation infor ati e alue

    ti edependent

    humanefficient

    specific

    basedonprevious

    nowledge

    Different typesof informationcanbederived

    from thesamesourceofdata .

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    HOW IS DATA PROCESSED?

    Input of

    Data

    Resources

    Processing

    Data

    Output of

    Information

    Products

    Control of System Performance

    Storage of Data Resources

    Input of

    Data

    Resources

    Input of

    Data

    Resources

    Processing

    Data

    Processing

    Data

    Output of

    Information

    Products

    Output of

    Information

    Products

    Control of System PerformanceControl of System Performance

    Storage of Data ResourcesStorage of Data Resources

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    18

    USEFUL INFORMATION

    Characteristics of useful information

    Relevant

    Complete Accurate

    Current

    Economical

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    NETWROK RESOURCES

    Communicationmedia

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    PEOPLE /USERS

    Example: End User, Data Entry,Person,

    Manager, Programmer, DB Administrator,

    Cashier,

    Secretary, Professor.

    The people who use the IS or the

    information from the IS.

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    PRESENTER NO.3

    MEHROZE KHAN

    BT-08-14

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    processdatageneratedbybusinessoperations

    Efficientlyprocessbusiness

    transactions

    Control industrial processes

    Support communicationsandcollaboration

    Updatecorporatedatabases

    OPERATION SUPPORTSYSTEMS

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    Major categories are

    1. Transaction processing systems

    2. Process control systems

    3. Office automation systems

    CATEGORIES OF OSS

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    Process business exchanges

    Maintain records about the

    exchanges

    Handle routine, yet critical,

    tasks

    Perform simple calculationsExamples: sales processing,inventory systems, accountingsystems

    TRANSACTION PROCESSING

    SYSTEMS

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    Process control systems control

    Industrial processes and

    mechanisms.

    Example: in a petroleum

    refinery use sensors tomonitor chemical processes.

    PROCESS CONTROL SYSTEMS

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    Office automation systems

    automate office procedures and

    enhance office communications

    and productivity.

    Example:

    Invoice scanning,

    approval process ,

    OCR .

    OFFICE AUTOMATION

    SYSTEMS

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    PRESENTER

    N0.4

    IQRA BUTT

    BT-08-31

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    Management support systems

    provide information and support

    needed for effective decision making

    by managers

    Management support Systems are

    distinct from regular information systems

    in that they are used to analyze otherinformation systems applied in

    operational activities in the organization.[

    MANAGEMENT SUPPORT

    SYSTEMS

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    Provide:

    Reports and displays to managers

    Routine information for routine decisions Operational efficiency

    Use transaction data as main input

    Databases integrate MISin different functional areas

    Example: daily sales analysis reports

    INFORMATION REPORTING

    SYSTEMS

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    Example: A what-if-analysisto determine where to spendadvertising dollars

    Interactive support for

    non-routine decisions or

    problems

    End-users are more

    involved in creating a

    DSS than an MIS

    DECISION SUPPORT

    SYSTEMS

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    EXECUTIVE INFORMATION

    SYSTEM

    Systems that support non-routine decision-

    making through advanced graphics and

    communications.

    Strategic-level Systems

    5-year sales

    trend

    forecasting

    5-year operating

    plan

    5-year budget

    forecasting

    Profit

    planning

    Personnel

    planning

    Sales and

    Marketing

    Manufacturing Finance Accounting Human

    Resources

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    Presenter no.5

    HARRIS KHURRAM

    BT-08-16

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    EXPERT SYSTEMS

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    EXPERT SYSTEMS

    ES is an information system that captures

    and stores the knowledge of human

    experts and then imitates human

    reasoning and decision making processesfor those who have less expertise.

    Example: Artificial Intelligence (AI) theapplication of human intelligence to

    computers. (Speech recognition and

    creative responses)

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    Knowledge management (KM), is the processthrough which organizations generate valuefrom their intellectual and knowledge-based

    assets. Most often, generating value from suchassets involves codifying what employees,partners and customers know, and sharing thatinformation among employees, departments and

    even with other companies in an effort to devisebest practices.

    KNOWLEDGE MANAGEMENT

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    ow a KMS Works

    Knowledge Base

    Customer Help Desk agent

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    Chapter11 45

    Expert y tem

    R b tic

    Cognitive/Learning

    Science

    Neura Net or

    Natura

    Language

    Proce ing Vi ua & Au itory

    Proce ing

    AI

    INTELLIGENT SYSTEMS

    Artificial neuralnetworks (ANNs)

    simulate massive parallelprocesses that involveprocessing elementsinterconnected in a network.

    Fuzzy logic deals withuncertainties by simulatingthe process of humanreasoning, allowing thecomputer to behave less

    precisely and logically thanconventional computers do.

    Semantic Web. It is anextension of the current Web,in which information is given awell-defined meaning, basedin part on NLP, on XMLpresentation, and newtechnologies such as resourcedescription framework (RDF).

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    Benefits from KM?

    Foster innovation by encouraging the freeflow of ideas

    Improve customer service by streamliningresponse time

    Boost revenues by getting products andservices to market faster

    Enhance employee retention rates byrecognizing the value of employees'

    knowledge and rewarding them for it Streamline operations and reduce costs by

    eliminating redundant or unnecessaryprocesses

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    PRESENTER NO.6

    ANUM FAYAZ

    BT-08-26

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    DEVELOPMENT OF IS

    It is a set of activities

    developers use

    to build an

    information system.

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    49

    SYSTEM DEVELOPMENT

    PHASES

    Analysis

    Design

    Implementation

    Review

    Maintenance

    Documentation

    Ethics

    Project Management

    Analysts RoleInitiation

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    espons le for des gn ng and de elop ngs ste .

    S ste anal st

    De s on- mak ng od n a ompan .

    Steer ng ommittee

    Work on proje t from eginning to end.

    roje t team

    PARTICIPATION

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    51

    INITIATION

    Is this project worth doing?

    Planned development project

    Survey ProjectFeasibility

    Unplanneddevelopment

    project

    ConstraintsProblem/opportunity

    details

    FeasibilityReport(scope

    defined)

    Steering Committee

    System Owners

    SystemUsers

    ANALYSIS

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    53

    DESIGN

    Define how the system will be

    implemented

    Select a designstrategy and specify

    details

    VariousSources

    Designideas/opinions

    Design Options

    SystemRequirements

    Specification Report

    IMPLEMENTATION

    ANALYSIS

    SystemVendors Hardware/Software

    deals

    SystemOwners/Users

    Selected DesignOption

    Design in ProgressReport

    Technical DesignReport

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    54

    IMPLEMENTATION

    Build and deliver the system

    Build, test, installand deliver the

    new system

    User acceptancetesting

    User Documentation

    TechnicalDesign Report

    MAINTENANCE

    DESIGN

    SystemVendors Hardware/

    Software

    System Owners

    User Training

    Production SystemSystem andTechnical

    Documentation

    SystemUsers

    Project Report

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    55

    MAINTAINANCE

    Fix it / Make it better

    Maintainthe newsystem

    Project staff

    Problems/New ideas

    Technical problems andnew technology

    PRODUCTION SYSTEM

    SystemUsers

    Fixes andenhancements

    Additional training anddocumentation

    Modifications

    back to INITIATION

    Escalatingmaintenance

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    PRESENTER NO.7

    FIZZA AZAM

    BT-08-77

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    HOW SYSTEM

    WORKS?

    NATIONAL DATABASEAND REGISTRATION

    AUTHORITY(N A D R A )

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    Computerized National ID Cards (CNIC)National ID Cards for Overseas Pakistanis

    (NICOP)Pakistan Origin Card (POC)Children Registration Certificate (CRC)Machine Readable Passports (MRP)Vehicle Identification and Monitoring

    System (VIMS)Online Bill Payment KIOSKDriving liscence (computrized)Geographical Information System

    \

    CURRENT PRODUCTS

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    IS RELATED POWERS

    Multipurpose Databases

    Data Warehouses

    Country wide data communication network.

    Interfacing of Databases and RelatedFacilities

    Information Sharing

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    COMPONENTS OF IS

    HARDWARE

    Camera

    Thumb Digitizer

    Signature Scanner

    Form scanner

    Sattelite

    Fiber Optics

    Web server

    Printing facility

    SOFTWARE

    MS 2000 Advance

    server

    SQL server

    Perl language

    PDMS urdu font

    CRm applications Online Verification

    Applications

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    DATABASES

    Modes/ Types of Data

    English

    Urdu/ Sindhi Numeric

    Date & Time Stamps

    Images Facial Recognition

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    MAIN DATABASES

    Fast Track Registration Centre (FTRC)

    Customer Relationship Management

    (CRM)

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    FT Database

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    Computerized ID Scheme

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    BACKUP

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    BACKUP

    Keeping the Network Moving

    Main task of the IS People

    Backup Routine Recovery

    Multiple Backups

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    Vision

    ACatal st forChange

    AD A is the most modern organization

    which will pro ide ase for the etter

    go ernance of akistan and will also pro e as

    a model organization for lic Sector of

    akistan.

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    PRESENTERNO.8

    SAJEEL ANJUM

    BHATTI

    BT-08-69

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    ROLES OF IS

    A major part of the resources of an enterprise

    and its cost of doing business.

    An important factor affecting operational

    efficiency, employee productivity, customerservice, etc.

    A major source of information needed to promote

    effective decision making.

    An important ingredient in developing

    competitive products and services that give an

    organization a strategic advantage in the

    marketplace.

    BUSINESS ARE BECOMING

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    BUSINESS ARE BECOMING

    INTERNETWORKED

    The internet and Internet-like networks (intranets and

    extranets) have become the primary information

    technology infrastructure that supports the business

    operations of many organizations.

    Electronic commerce:

    The buying and selling, and marketing and servicing of

    products, services, and information over a variety of

    computer networks.

    Globalization: Global markets, global production facilities, global partners,

    global competitors, global customers.

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    Meas r ing s ccess of an IS

    Efficiency

    Minimize cost, time and use of information

    resources

    Effectiveness

    Support business strategies

    Enable business processes

    Enhance organizational structure andculture

    Increase the customer and business value

    1-75

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    ETHICALCHALLENGES

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    Presenter no.

    9

    FAWAZ QURESHI

    BT-08-75

    What does IS do for a

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    1-78

    What does IS do for a

    business?

    FUNCTIONAL AREA OF

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    FUNCTIONAL AREA OF

    BUSINESS

    Finance and accounting

    Sales and marketing

    Manufacturing

    Human resource management

    rinciples of Information

    S stems, Eighth Edition

    79

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    SYSTEMS IN INDUSTRY

    Airline industry

    Investment firms

    Banks

    Transportation industry

    Publishing companies

    ealthcare organi ations

    Professional services

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    GLOBALIZATION

    Management Control.

    Competition in World Markets.

    Global Work Groups.

    Global Delivery System.

    Ch1. 81

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    OVERVIEW

    Information Systems are indispensable to the

    business, industry, academia and any organization

    to meet the future challenges.

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