15908770 Apple Computer IncCase Study

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    A- Case Summary

    Apple was by two college drop out students: Steve Wozniak and Steve Jobs with the

    motto of Think Differently. In the early 1980s, Steve Wozniak left the company and

    Steve Jobs hired John Sculley as the President of the company. After facing many

    failures, Apple launched its Macintosh computers for house hold users. In mid 1980s,

    Steve Jobs had to leave the company because of his controversial relations with the

    president. At that time John Sculley rejected the offer of Microsofts CEO, Bill Gates to

    license the Macintosh operating system to Microsoft.

    After this refusal, Gates developed DOS operating system and in late 1980s, the

    competition between DOS and Macintosh decreased Apples sale, workforce and

    resignation of John Sculley. So, Apples current CEO planned to purchase NextStep

    operating system of Jobs in order to improve the Macintosh operating system. In late

    90s Jobs again became the CEO of the company and be started surprising relations

    with Microsoft by developing a Macintosh version of office software.

    Apple also took cost saving measures like streamlining the product line, production of

    printers. Steve Jobs brought Apples focus on two concepts of consumer series with the

    prefix I for internet like iMac, iBook laptop and professional with prefix power such

    as PowerMac desktop and PowerBook laptop series. Under Jobs, Apple again

    becomes the innovator of computer market. His leadership leads the company to USB

    and Firewire ports, introduction of iPod and iTunes website put Apple in the digital

    computing age.

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    Apple manages its business on geographic locations having offices in Americas,

    Europe, Japan and Asia Pacific. Apples sale is continuously growing. In the era of

    2000, Apple opens 86 retail stores in USA and two international stores in Tokyo and

    Osaka which increases its sales. It introduces eMac line of cathode ray screen, but its

    most impressive and fastest growing market is of iPod line of digital music players and

    iTunes music store website.

    The three major competitors of Apple are Dell, Hewlett-Packard and IBM, however

    Apple also competes with Microsoft in software industry. Dell is the largest computer

    manufacturer with extremely low cost production strategy. Dell has entered the in the

    line of music against Apple by its Jukebox. Hewlett Packard is a big brand name and

    leading provider of technology. Apple combined with IBM enjoyed profit jointly but now

    Lenovo took over IBM and become a competitor of Apple.

    Apples new products like speech recognition program will help take industry into a new

    age of computers and is according to the companys motto and it is hoped that it will

    double the profit margin in the near future. Overall, Apple is continuously growing and its

    future seems bright. With the slight change in their strategies, they can become giants

    in technology industry.

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    B) SWOT ANALYSIS

    a) Strengths:

    (i) Produce innovative products by using innovative technology

    (ii) Produce aesthetic / stylish products

    (iii)They make diversified products

    (iv)Customers of Apple computers are brand loyal

    (v) Have technology of interacting with computer using human

    senses

    (vii)They have virus free systems

    (vii) First company which adapt calligraphic font style

    (viii) Introduce USB and firewire ports for digital connection

    (ix) Make music website

    b) Weaknesses

    (i) Apple has high manufacturing and inventory cost

    (ii) Management is not stable

    (iii)Has low market share in software industry

    (iv)Majority of retail stores located in U.S.A.

    (v) No compatibility options in their soft wares

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    (vi)Decline in sales of iMac

    (vii)Less emphasis on marketing issues to create awareness for

    their innovative products

    c) Opportunities

    (i) Should expand on the basis of sales

    (ii) Should open retail stores in different countries

    (iii)Should target government and educational institutions

    (iv)Should make compatible soft wares

    (v) Should capitalize on the basis of virus free systems

    (vi)Should introduce the speech recognition program

    (vii)They should focus on customized products for customers

    (viii)Should start making their own microprocessor chips

    d) Threats

    (i) Merger & acquisitions of competitors

    (ii) High cost can be a limitation in future

    (iii) High market share of Microsoft Windows

    (iv)Competition increases in music downloading sites

    C) Internal / External Factor Evaluation

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    a) IFAS

    Internal Factors Weight

    (out of1)

    Rating

    (1 - 5)

    Weighted

    Score

    Comments

    Strengths

    (i) Produce innovative

    products

    0.10 3.5 0.35 Good R&D efforts

    (ii) They make

    diversified products

    0.10 4 0.40

    Stable products to control

    shocks in different product

    markets

    (iii) Brand loyal

    customers

    0.15 4 0.6 High end customer

    satisfaction level

    (vi) Virus free systems 0.05 2 0.10 High level of security

    (v) Produce aesthetic

    products0.10 3 0.30

    Cutting edge, high end

    stylish products

    (vi) Introduce USB and

    firewire ports0.05 2 0.10

    Enabling portable

    peripherals

    Weakness

    (i) High manufacturing

    and inventory cost

    0.05 3 0.15

    More focus on

    development and R&D

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    (ii) Has low market

    share in software

    industry

    0.15 4 0.6 Less awareness

    (iii) No compatibility

    options in soft wares0.10 3 0.30 Extremely high end

    products

    (iv) Decline in sales of

    iMac0.05 2 0.10

    (v) Less emphasis on

    marketing issues to

    create awareness

    0.10 4.5 0.45 Low investment in

    marketing

    TOTAL 1.00 3.45

    b) EFAS

    Internal Factors Weight

    (out of1)

    Rating

    (1 - 5)

    Weighted

    Score

    Comments

    Opportunities

    (i) Should expand on

    the basis of sales

    0.10 2 0.20

    Emphasize on the sales

    of innovative products

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    (ii) Should target

    government and

    educational institutions

    0.15 3 0.45

    Find a propitious niche

    (iii) Should capitalize

    on the basis of virus

    free systems

    0.15 4 0.60

    Give advanced security

    (iv) Should introduce

    speech recognition

    program

    0.10 3 0.30

    Give new meaning to

    technology

    (v) Should focus on

    customized products0.05 3 0.15

    Cater the segment in a

    better way

    Threats

    (i) Mergers &

    acquisitions of

    competitors

    0.15 3.5 0.7

    Rival companies become

    giants and good name

    (ii) High cost can be a

    limitation in future

    0.15 4.5 0.67 It is a question for Apple

    (iii) High market share

    of Microsoft

    0.10 3.0 0.30 Well positioned rival

    (iv) Competition

    increases in music

    downloading sites

    0.05 2 0.10

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    TOTAL 1.00 3.47

    D) Problem Statement

    How Apple can provide differentiated products with low cost in order to maximize its

    market share?

    E) Alternatives

    (a) Continue without any change

    Advantages

    (i) Produce innovative products

    (ii) Virus free systems

    (iii) Brand loyal customers.

    (iv)producing diversified products

    Disadvantages

    (i)Low market share

    (ii) high operation and marketing cost

    (iii) less emphasis on marketing

    (iv) Competing against giants of the

    industry

    b) Should capitalize on the basis of virus free systems

    Advantages Disadvantages

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    (i) Increase in sales of computers

    (ii) Market share will increase

    (iii)Start competing microsoft on the

    basis of virus free softwares.

    (iv)New segments will be attracted.

    (i) R&D cost will become higher

    (ii) High marketing efforts are needed

    to create awareness.

    (iii)Low compatibility with other

    systems .

    c) Should introduce speech recognition program

    Advantages

    (i) More user friendly system

    (ii) Open new market horizons

    (iii) Increase diversity of products

    (iv)Capture new consumers

    (v) Helps in improving brand name

    Disadvantages

    (i) Cost will increase which affects the

    price of product

    (ii) Has to maintain big data dictionary

    for different words of different

    languages.

    d) Go for strategic alliance for producing specific products

    (microprocessors)

    Advantages Disadvantages

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    (i) Reduction in cost

    (ii) Reduction in product development

    process

    (iii) No compatibility issues

    (iv)Sharing of resources

    (v) Increased profit margin

    (i) Contradiction between cultures of

    organizations

    (ii) Privacy of developing innovative

    products will be slightly affected

    e) Go for customized products

    Advantages

    (i) Targeted niche will be highly

    satisfied

    (ii) Understand the changing

    environment easily

    (iii) No new channel needs to be

    introduced for sales

    Disadvantages

    (i) Cost will extensively increase

    (ii) Difficult to cater all requirements of

    customers along with innovation

    (iii) Chance of ambiguity will increase

    which affects the brand name

    (iv)Chances of failure will increse

    F- Best Alternative

    According to the current situation, the best strategy or alternative for Apple is:

    Go for strategic alliance

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    G- Reason

    Its reason is that no doubt Apple is going fine now but for future growth it is must to create

    something new and stylish while keeping the cost optimized. This does not mean that

    Apple start making whole product with the collaboration, instead they have to go for

    alliance in making high cost products. This will help Apple in optimizing cost and

    development process with innovation. Somehow, a problem of organizational culture

    conflict will occur but it is manageable. Now a days, to sustain and compete in the market

    companies go for strategic alliances just to reduce the cost and gain high profit margins.

    So, Apple should go for this strategy.

    H- TOWS Analysis

    Internal Factors

    External Factor

    Strengths (S)

    (i) Produce

    innovative products

    (ii) Brand loyal

    customers

    (iii) Virus free

    systems

    Weaknesses (W)

    (i) High manufacturing

    cost

    (ii) No compatibility

    issues

    (iii) Less emphasis on

    marketing issues

    Opportunities (O)

    (i) Capitalize on virus

    free system

    (ii) Introduce speech

    SO Strategies

    Apple should

    emphasize more on

    expansion in order

    WO Strategies

    Apple should

    emphasize on making

    new and focus on

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    recognition system

    (iii) Target govt. and

    educational institutions

    to increase market

    share by developing

    new innovative

    products and

    provide better after

    sale services to

    make customers

    more brand loyal.

    creating awareness

    among the customers.

    Threats (T)

    (i) Merger &

    acquisitions of

    competitors

    (ii) High cost cab be a

    limitation in future

    (iii) High market share

    of Microsoft

    ST Strategies

    Apple should have

    to keep its cost

    optimize by

    strategic alliance

    and make high cost

    products cheaper.

    WT Strategies

    Apple should have to

    focus on producing new

    compatible products

    and focus on marketing

    its products.

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    Raio Analysis 2002 2003 2004 2005 2006 2007 208 2009

    1. Liquidity Ratios

    Current Ratio 3.25 2.50 2.63 2.63 2.63 2.63 2.63 2.63

    Quick Ratio 3.22 2.47 2.59 2.59 2.59 2.59 2.59 2.59

    Invetory to net working capital 0.01 0.02 0.02 0.02 0.02 0.02 0.02 0.02

    Cash Ratio 3.08 2.37 2.45 2.45 2.45 2.45 2.45 2.45

    2. Profitability Ratios

    Net Profit margin 1.03% 1.01% 3.43% 3.50% 3.46% 3.42% 3.37% 3.32%

    Gross Profit margin 27.92% 27.52% 27.29% 27.29% 27.3% 27.286% 27.29% 27.29%

    Return On Investment 1.13% 1.11% 3.33% 3.33% 3.25% 3.17% 3.09% 3.02%

    Return On Equity 2% 2% 5% 6% 6% 7% 7% 7%

    3. Activity Ratios

    Inventory turnover 127.60 110.84 81.97 81.97 81.97 81.97 81.97 81.97

    day of Invetory 3.97 4.54 6.12 6.12 6.12 6.12 6.12 6.12

    Asset turnover 0.91 0.91 1.03 1.05 1.07 1.08 1.09 1.101

    Net working Capital turnover 1.54 1.76 1.89 1.89 1.89 1.89 1.89 1.89

    fixed Assets turnover 6.31 6.69 8.32 9.90 11.57 13.45 15.54 17.85

    Average Collection period 46.47 56.22 44.31 44.31 44.31 44.31 44.31 44.31

    Days of Cash 143.15 199.70 130.90 130.90 130.90 130.90 130.90 130.90

    4. Leverage Ratios

    Debt to asset ratio 35% 38% 37% 37% 37% 37% 37% 37%

    debt to equity ratio 54% 61% 59% 63% 67% 71% 75% 79%

    Long term debt to capital 87.13 92.06 383.06 463.48 560.80 678.55 821.03 993.44

    current liabilities to equity 40% 56% 53% 58% 63% 67% 72% 76%

    Z-Value ,Index of Sustainable Growth ,And Free Cash Flow

    Z=1.2X+1.4X+3.3X+0.6X+1.0X

    X1 0.59 0.52 0.54 0.55 0.56 0.57 0.58 0.58

    X2 0.37 0.35 0.33 0.34 0.34 0.35 0.35 0.36

    X3 0.01 0.01 0.05 0.05 0.05 0.05 0.05 0.05

    X4 1.86 1.63 1.71 1.59 1.49 1.40 1.33 1.26

    X5 0.91 0.91 1.03 1.05 1.07 1.08 1.09 1.10

    3.30 3.05 3.33 3.30 3.28 3.26 3.24 3.22

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    Apple,s Consolidated Statements Of Financial Positions

    Projected 2005-2009

    (In $ millions)

    Period Ending 2002 2003 2004 2005 2006 2007 2008 2009

    Assets

    Current Assets

    Cash and Cash Equivalents 2,252 3,396 2,969 3,592 4,347 5,260 6,364 7,701Short-term Investments 2,085 1,170 2,495 3,019 3,653 4,420 5,348 6,471

    Net Receivables 731 956 1,005 1,216 1,471 1,780 2,154 2,607

    Inventory 45 56 101 122 148 179 217 262

    Other Current Assets 275 309 485 587 710 859 1,040 1,258

    Total Current Assets 5,388 5,887 7,055 8,537 10,329 12,498 15,123 18,299

    Long -term Investments 39 - - - - - - -

    Property, Plant and Equipment 621 669 707 707 707 707 707 707

    Goodwill 85 85 80 80 80 80 80 80

    intagible Assets 34 24 42 42 42 42 42 42

    Accumulated Amortization - - - - - - - -

    Other Assets 131 150 80 97 117 142 171 207

    Deffered Long-term Asset Charges - - 86 86 101 120 141 167

    Fixed Assets 910 928 995 1,012 1,048 1,090 1,142 1,203

    Total assets 6,298 6,815 8,050 9,548 11,377 13,589 16,265 19,502Liabilities

    Current Liabilities

    Accounts Payable 1,658 2,053 2,680 3,243 3,924 4,748 5,745 6,951

    Short/Current Long-term Dbt - 304 - - - - - -

    Other Current Liabilities - - - - - - - -

    Total Current Liabilities 1,658 2,357 2,680 3,243 3,924 4,748 5,745 6,951

    Long term Debt 316 - - - - - - -

    Other Liabilities - - - - - - - -

    Deffered Long-term Liability Charges 229 235 294 294 294 294 294 294

    Minority Interest - - - - - - - -

    Negative Goodwill - - - - - - - -

    Total Non Curerent Liabilities 545 235 294 294 294 294 294 294

    Total Liabilities 2,203 2,592 2,974 3,537 4,218 5,042 6,039 7,245

    Stockholders EquityMisc.Stocks,Options ,Warrants - - - - - - - -

    Redeemable Preferred Stock - - - - - - - -

    Prefrred Stock - - - - - - - -

    Common Stock 1,826 1,926 2,514 2,514 2,514 2,514 2,514 2,514

    Retained Earinings 2,325 2,394 2,670 3,231 3,909 4,730 5,723 6,925

    Treasury Stock - - - - - - - -

    Capital Surplus - - - - - - - -

    Other Stockholders,equity (56) (97) (108) (131) (158) (191) (232) (280)

    Total Stockholders Equity 4,095 4,223 5,076 5,614 6,265 7,053 8,006 9,159

    EFN 397 894 1,494 2,220 3,098

    Total Liabilities And Stockholders,equity 6,298 6,815 8,050 9,548 11,377 13,589 16,265 19,502

    EFN

    2005 2006 2007 2008 2009Total Assets 9,548 11,377 13,589 16,265 19,502Total Libilites 3,537 4,218 5,042 6,039 7,245Total Equity 5,614 6,265 7,053 8,006 9,159EFN 398 894 1,494 2,220 3,098

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    Apple's Income Statement

    Projected 2005-2009

    Period Ending 2002 2003 2004 2005 2006 2007 2008 2009

    Total Revenue 5,742 6,207 8,279 10,018 12,121 14,667 17,747 21,474

    Cost Of Revenue 4,139 4,499 6,020 7,284 8,814 10,665 12,904 15,614

    Gross Profit 1,603 1,708 2,259 2,733 3,307 4,002 4,842 5,859

    Operating Expenses

    Research Development 446 471 489 592 716 866 1,048 1,268

    Selling General And Administrative 1,111 1,212 1,421 1,719 2,080 2,517 3,046 3,686

    Non-recurring Expenses 29 26 23 28 34 41 49 60

    Other - - - - - - - -

    Total Operating Expenses - - - - - - - -

    Operating Income or Loss 17 (1) 326 394 477 578 699 846

    Income from Consulting Operations

    Total Other Income/Expenses Net 70 93 60 73 88 106 129 156

    Earning Before Interest and Taxes 87 92 386 467 565 684 827 1,001

    Interest Expense - - 3 4 4 5 6 8

    Income Before Tax 87 92 383 463 561 679 821 993

    Income Tax Expense 22 24 107 120 146 176 213 258

    Minnority Interest - - - - - - - -

    Net Income from Continuing Operations 65 68 276 343 415 502 608 735

    Non-recurring Events

    Discontinued Operations - - - - - - - -

    Extraordinary Items - - - - - - - -

    Effect of Accounting Changes - 1 - - - - - -

    Other Items - - - - - - - -

    Net Income 65 69 276 334 394 465 549 647

    Preferred Stock and other adjustments - - - - - - - -

    Net Income applicable to Common Shares 65 69 276 334 394 465 549 647

    Assumption

    Growth rate

    2004 = 33.38%

    2003 = 8.098%

    Average = 21%