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16 ELEMENTS of engagement, satisfaction, and performance The building blocks of high-performing people, cultures, and organizations. Rusty Lindquist VP, Thought Leadership BambooHR @rustylindquist The Commoditization of Innovation Innovation: The keystone of differentiation

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16 ELEMENTSof engagement, satisfaction, and performance

The building blocks of high-performing people, cultures, and organizations.

Rusty LindquistVP, Thought Leadership BambooHR @rustylindquist

The Commoditization of Innovation

Innovation: The keystone

of differentiation

Competitive Abundance

GLOBALIZATION has shrunk the world

TECHNOLOGY has leveled the playing field

LOW ENTRY BARRIER has increased startups

Differentiation decay

Value Entropy

TIME

PERCEIVED VALUE of INNOVATION

Remarkable

Expected

L

H

Expected

Focus on Who You Are

PEOPLERelentlessly attracting, inspiring, and empowering great people.

CULTURECreating a great place to work, so great work can take place.

–Bersin by Deloitte

Ram Charan Best-selling Author, Business Advisor

TIME TALENT ENERGY

TIME TALENT ENERGYIncrease time at workReduce waste

Increase productivity

Recruit / Hire top talentTrain (L&D)

Reward and RecognitionManagementProcesses ?

It’s all about engagement

What you need to get work done

Getting work done

What you get from work

Factors that fuel work

This is about both knowing where you’re going and caring about it. It’s having a clear destination, a higher cause, or a purpose.

Objective WHAT YOU NEED TO GET WORK DONEINPUTS:

Doing work that fits. Being tasked with work we love, are good at, and can succeed at.

Alignment WHAT YOU NEED TO GET WORK DONE

Competency

Opportunity Passion

The sweet spot

INPUTS:

Knowing what to do next, or just knowing how to move forward.

Plan WHAT YOU NEED TO GET WORK DONEINPUTS:

Having what you need to move forward, no roadblocks.

Space WHAT YOU NEED TO GET WORK DONE

Autonomy Ownership Permission Trust Empowerment Influence Tools Time

Point me in the right direction, then get out of my way.

INPUTS:

Having impact. Getting things done and feeling like you’re making a difference.

Contribution GETTING WORK DONEACTION:

Being able to measure progress, impact, and be accountable.

Score GETTING WORK DONEACTION:

Having a sense of motion, of moving forward, making progress.

Momentum GETTING WORK DONE

People in motion tend to stay in motion,

people at rest tend to stay at rest.

ACTION:

Feeling like you have skin in the game, or something to lose.

Investment GETTING WORK DONE

Loss Aversion

ACTION:

Feeling like you’re gaining mastery, or progressing personally or professionally.

Growth WHAT YOU GET FROM WORKOUTPUT:

Finding meaning, fulfillment, and a sense of purpose in what you do.

Meaning WHAT YOU GET FROM WORKOUTPUT:

Feeling appreciated, valued, and rewarded for your work. Total Rewards.

Value WHAT YOU GET FROM WORKOUTPUT:

Rewards Recognition

Compensation

Knowing who you are, what you’re capable of, and believing in yourself.

Identity WHAT YOU GET FROM WORKOUTPUT:

Functional Fixedness

Knowing who you are, what you’re capable of, and believing in yourself.

Identity WHAT YOU GET FROM WORKOUTPUT:

Beliefs

Results Behaviors

Knowing who you are, what you’re capable of, and believing in yourself.

Identity WHAT YOU GET FROM WORKOUTPUT:

The two most important days in your life are the day you are born, and

the day you find out why.

Mark Twain

Having a guide, a mentor, someone who believes in us, sees our value, challenges us, and shows us the way.

Leadership FACTORS THAT FUEL WORKINFLUENCERS:

Having connection and camaraderie and relationships, doing things with people you care about.

Relationships FACTORS THAT FUEL WORKINFLUENCERS:

This is about having surroundings that support and enable our effort. Culture, environmental cues, and a supportive ecosystem.

Environment FACTORS THAT FUEL WORKINFLUENCERS:

This is about having surroundings that support and enable our effort. Culture, environmental cues, and a supportive ecosystem.

Environment FACTORS THAT FUEL WORKINFLUENCERS:

Finding restoration and renewal through balance and moderation.

Renewal FACTORS THAT FUEL WORKINFLUENCERS:

TIME TALENT

ENERGY

Increase time at work

Reduce waste

Increase productivity

Recruit / Hire top talent

Train (L&D)

Reward and Recognition

ManagementProcesses

TIME TALENT

ENERGY

Increase time at work

Reduce waste

Increase productivity

Recruit / Hire top talent

Train (L&D)

Reward and Recognition

ManagementProcesses

• Be engaged yourself • Train Managers • Identify Key Contributors • Target Struggling Departments • Target Key Departments

Individual Engagement HOW TO ACTIVATE AN INDIVIDUAL'S ENERGYPUTTING IT TO WORK:

Activities & Initiatives A FRAMEWORK FOR OPTIMIZING YOUR APPROACHPUTTING IT TO WORK:

• Onboarding • Company / Team Meetings • Compensation • Hiring • Learning & Development • What else?

Thank you!