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Operations Management 16 Marks Unit I 1. Discuss the Recent trends in operational management. 2. Explain the nature of operation management in an organization. 3. What are the various functions of operations? How are they linked to other parts of an organization? 4. Discuss the design issues under which the operations system function. 5. Compare and discuss the cost and flexibility tradeoff in operations strategy. 6. What are the steps involved in strategic-formulation process? How does the manufacturing technology provide unique advantages to organization in providing products and services to customers? 7. Describe the production system with diagram 8. Explain in detail the various elements of operations strategy 9. Elaborate the strategic elements and competitive priorities of OM. 10. Write about the evolution of Operations Management. 11. Explain the features of different decision levels in OM Unit II 1. Discuss in detail methods of forecasting (qualitative and quantitative). 2. Carry out the Aggregate planning relationship to master production schedule. 3. Discuss the overview of MRP, MRPII and ERP. 4. What are the factors influencing effective capacity and what are all the factors favoring overcapacity and under capacity? Discuss 5. Alpha company has the following sales pattern compute the sales forecast for the year 10. (Marks 10) Year: 1 2 3 4 5 6 7 8 9 Sales (in lakhs) ; 6 8 11 23 29 34 40 45 56 6. The past data about the load on a stamping centre are as follows: Month Load, Machine hours May 2009 584 June 2009 610 July 2009 655 August 2009 747 1

16 marks OM

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Page 1: 16 marks OM

Operations Management

16 MarksUnit I

1. Discuss the Recent trends in operational management.2. Explain the nature of operation management in an organization.3. What are the various functions of operations? How are they linkedto other parts of an organization?4. Discuss the design issues under which the operations system function.5. Compare and discuss the cost and flexibility tradeoff in operations strategy.6. What are the steps involved in strategic-formulation process? How does the manufacturing technology provide unique advantages to organization in providing products and services to customers?7. Describe the production system with diagram8. Explain in detail the various elements of operations strategy9. Elaborate the strategic elements and competitive priorities of OM.10. Write about the evolution of Operations Management.11. Explain the features of different decision levels in OM

Unit II1. Discuss in detail methods of forecasting (qualitative and quantitative).2. Carry out the Aggregate planning relationship to master production schedule.3. Discuss the overview of MRP, MRPII and ERP.4. What are the factors influencing effective capacity and what are allthe factors favoring overcapacity and under capacity? Discuss5. Alpha company has the following sales pattern compute the salesforecast for the year 10. (Marks 10)Year: 1 2 3 4 5 6 7 8 9Sales (in lakhs) ; 6 8 11 23 29 34 40 45 566. The past data about the load on a stamping centre are as follows: Month Load, Machine hoursMay 2009 584June 2009 610July 2009 655August 2009 747September 2009 862October 2009 913November 2009 963(i) Find an exponential smoothing forecast for the month of December2009. Take (α=0.33).(ii) Compare your answer with a five month moving average forecast.7. Explain the activities involved in long range capacity planning decision8. Name and describe the steps in developing new products. What are the key differences between a prototype and a production design? 9. Describe the relationship between process design and product design. 9. Explain the steps in determining Labour standards for time studies.10. The Tircon Company pays its workers on a 60% gain sharing plan, with bonus pay beginning at 80% of standard. The standard is 400 units per 40-hour week. Ramesh whose base pay is Rs. 200 per

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Operations Management

hour produced 430 units last week. Determine (1) Ramesh’s gross pay for the week,(2) Unit labour cost at 60% of the standard and(3) Ramesh’s rate of work last week.11. List the steps in facility location. Explain12. What are the various types of facility layout? Explain.

Unit- III1. Discusses in detail various steps involved while developing new product.2. What are the various tools used for measuring productivity and methods to improve productivity.3. 4. Explain the production aspects of product design5. Give reasons for excess work content and techniques to reduce it with examples6. What is rating? What are the factors affecting performance rating of a worker and explain various methods of performance rating7. Describe the factors influencing product design.8. What are the factors affecting process design decisions?9. Elucidate the strategies to be followed in service operation.10. What are the major decisions to be taken while selecting a process? Explain.11. Explain the multiple resources and cyclical scheduling in detail.12. Discuss the interrelationship between product and process planning.

Unit- IV1. Discuss the overview of material management system.2. Write in detail about nature, layout, classification and inventory of stores management.3. Discuss in detail JUST-IN-TIME.4. Distinguish between P and Q systems of inventory and what are the cases that exist in each of the systems.5. What are the methods used for accounting the issues of stores and what are the main reasons for accumulation of obsolete, surplus and scrap items how it can be avoided.6. What are the levels of management and MIS and what are the various output reports and limitations of MIS7. Discuss briefly vendor rating and value analysis8. Describe the principles of stores layout and various records used in stores..9. The average demand rate for a particular raw material for acompany is estimated to be 1000 items per month. The distribution of demand rate is found to be normally distributed with a standard deviation of 200. The average lead time for the procurement of rawmaterial has been observed in the past to be approximately 3 months and the normally approximated lead times have a standard deviation of 1 month. If the service level is to be 95% determine the required level of safety stock in situation where in both demand rate and lead time varies10. Explain the steps in determining labour standards for time studies. 11. Enumerate the different types of store layout 12. Describe the function of purchase department in detail.13. What are the various techniques of work measurement? Explain.14. Discuss the various methods to improve productivity.15. Enumerate the inventory control techniques.16. What are the various types of costs in inventory? Explain.

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Operations Management

Unit - V1. List out the theories of project planning and steps in selection.2. Discuss the different models of project planning.3. Compare PERT and CPM and give some project management software.4. Explain the material flow system and patterns in facility layout andgive their characteristics.5. There are five existing facilities which are to be served by a singlenew facility. The details of the existing facilities are: Existing facility (i) : 1 2 3 4 5Coordinates (a b) 5,10 20,5 15,20 30,25 25,5Number of trips ofLoads/Year (W) 100 300 200 300 100Find the optimum location of the new facility based on gravitylocation concept.6. What role does the globalization play in the facilities location problem and give the application areas and inputs of line of balance7. What are the three principles of crashing projects? Discuss8. Explain why we balance production lines. Mention the steps in line balancing

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