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    40RT - LECTURE 16

    STRATEGIC HUMAN RESOURCEDEVELOPMENT I

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    STRATEGIC HRD I

    How can we define SHRD?

    How does SHRD relate to overall corporate strategy?

    What are the triggers for the development of SHRD?

    External

    Internal

    What are the characteristics of SHRD?

    Garavan (1991)

    McCracken & Wallace (2000)

    Do we need to redefine SHRD?

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    STRATEGIC HRD I

    Strategic HRD

    SHRD isconcernedwith the management of employeelearning for the long term keeping in mind the explicit

    corporate and businessstrategies(Garavan 1991: 17)

    StrategicHRD is development that operates within an

    overall strategic framework. Business-led HRD isdevelopment that is responsive to the businessneeds of anorganisation

    (Harrison 1997: XV)

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    STRATEGIC HRD I

    Strategy

    the process by which the basic mission and objectives

    of the organisation are set, and the process by whichthe organisation uses its resources to achieve thoseobjectives

    (Tichy, Fombrun and Devanna 1982:47)

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    STRATEGIC HRD I

    Strategy can be:

    emergent - in response to an evolvingsituation

    deliberate - brought about by formulationand implementation

    (Mintzberg 1987)

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    STRATEGIC HRD I

    Emergent strategy in organisations where there are frequent changes

    strategy shaping role for HRD

    adds value at formulation stage

    Deliberate strategy: more stable and less knowledge intensive organisations

    strategy supporting role for HRD adds value in the implementation stages

    (Torraco and Swanson 1995)

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    STRATEGIC HRD I

    External triggers:

    (may drive SHRD but not sufficient alone)

    Legislation

    Government grants and initiatives

    product-market changes

    the drive for quality

    privatisation, deregulation, acquisitions, mergers etc..

    internationalisation of business and increasingglobalisation of markets

    etc...

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    STRATEGIC HRD I

    Internal triggers:

    (stabilise and sustain SHRD)

    systems, philosophy and culture of the organisation

    changes in organisational structures (e.g. downsizing)

    organisations becoming more flexible and responsive

    skills shortages internal or external labour market

    greater workforce diversity

    etc...

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    STRATEGIC HRD I

    Characteristics of SHRD

    1. Integration with organisational missions and goals

    2. Top Management support

    3. Environmental scanning4. HRD Policies and plans

    5. Line Manager commitment and involvement

    6. Existence of complimentary HRM activities

    7. Expanded Trainer role8. Recognition of Culture

    9. Emphasis on evaluation

    (Garavan, 1991)

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    STRATEGIC HRD I

    1. Integration with organisational missionsand goals

    Vertical integration

    Strategy implementation - supporting role

    Strategy formulation - shaping role

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    STRATEGIC HRD I

    Scale of Training Maturity

    6. Training and learning are processes through whichstrategy is formulated

    5. Training and learning help to shape strategy

    4. Training is the means for implementing corporatestrategy and achieving change

    3. Training integrated with operational management2. Isolated tactical training

    1. No systematic training

    (Lee1996)

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    STRATEGIC HRD I

    2. Top Management support

    active involvement

    key stakeholders

    leadership rather than just support

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    STRATEGIC HRD I

    3. Environmental scanning

    analysis of external environment for threats& opportunities

    continuous process

    not just L&D professionals - partnerships

    senior mangers

    specifically in HRD terms

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    STRATEGIC HRD I

    4.HRD Policies and plans

    flow from business policies

    integrated with business policies

    strategy is even more vital

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    STRATEGIC HRD I

    5.Line Manager Commitment andinvolvement

    Need support, but it is reality? Centralising and decentralising trends

    contradictory or complimentary?

    The devolution of responsibility for human

    resource development to line managers has beenseen as a key indicator of the ability to integratehuman resource and businessstrategies

    Rainbird (1995: 83)

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    STRATEGIC HRD I

    6.Existence of complementary HRMactivities

    Horizontal or internal integration

    HRM/HRD links (Sisson 1989) :

    if companies neglect to train they become dependent onthe external labour market to meet their skills needs

    HRM strategies can protect the HRD investment

    HRD = symbolic value & a motivational strategy

    Strategic partnerships - HRM/HRD

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    STRATEGIC HRD I

    training and development should be regarded

    as central to anything that can sensibly betermed HRM

    (Keep 1989)

    effectingchange in training and HRD involvesthinking in broad HRMterms

    (Pettigrew et al 1988)

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    STRATEGIC HRD I

    7. Expanded Trainer role

    Facilitators

    Consultants

    Change agents

    Organisational change consultants

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    STRATEGIC HRD I

    8. Recognition of Culture

    awareness of cultural issues

    different role: Adaptive change role - maintenance

    Adoptive change role - change

    Innovative feedback role - influence(Talbot, 1993)

    develop, enhance, influence, changeculture?

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    STRATEGIC HRD I

    9. Emphasis on evaluation

    not just effectiveness

    ultimate value

    results & business outcomes

    cost effectiveness

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    STRATEGIC HRD I

    1. Integration with org. missionsand goals

    2. Top Management support

    3. Environmental scanning

    4. HRD plans and policies5. Line manager commitment &

    involvement

    6. Existence of complementaryHRM activities

    7. Expanded Trainer role8. Recognition of culture

    9. Emphasis on evaluation

    (Garavan 1991)

    1. Shapingorg. missions and goals2. Top Management leadership

    3. Env. scanning by senior mgt.specifically in HRD terms

    4. HRD strategies, policies & plans

    5. Strategic partnershipswith linemanagement

    6. Strategic partnershipswith HRM

    7. Trainers as organisational

    change consultants8. Ability to influencecorp. culture

    9. Emphasis on cost effectivenessevaluation

    (McCracken & Wallace, 2000)

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    STRATEGIC HRD I

    Training

    reactive role - supporting strategy

    admin/delivery focus

    no evidence of the 9 Garavan (1991)SHRD characteristics

    Strategically immature

    No learning culture

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    STRATEGIC HRD I

    HRD

    systematic implementation role -

    supporting strategy internal learning consultancy focus

    All 9 Garavan (1991) SHRD characteristics

    in place Strategically quite mature

    Weak learning culture

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    STRATEGIC HRD I

    SHRD

    Proactive role in strategy shaping

    Strategic change focus

    all 9 enhanced SHRD characteristics inplace (McCracken & Wallace, 2000)

    Strategically very mature

    Strong learning culture

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    STRATEGIC HRD I

    SHRD redefined:the creation of a learning culture, within which a range

    of training, development and learning strategies bothrespond to corporate strategy and also help to shapeand influenceit

    (McCracken & Wallace, 2000)

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    STRATEGIC HRD I

    So much for the theory, but what aboutreality?