1. You simply learn better

2. Motivates you to live it

3. Increases your ability to listen within another’s frame of reference4. Legitimizes change

5. It’s bonding

5 Reasons to Teach

WisdomN

Industrial

Hunters/Gatherers

Agrarian

Information/Knowledge Worker

Economic Ages of Civilization

Globalization of Markets and Technology

Democratization of Information/Expectations

Universal Connectivity Exponential Increase in

Competition Wealth Creation Movement from

Money to People

Free Agency (“Knowledge” Worker Market)

Permanent Whitewater

Seismic Social / Economic Shifts

Every great breakthrough is a break WITH.If you want to make minor improvements, work on behavior and attitudes. If you want to make quantum improvements, work on paradigms. A paradigm is like a mental model, an assumption, or a map.

“The world is flat” “The world is round”“The Sun is the

center of the solarSystem”

“The Earth is the center of the solar

System”Divine Right of Kings US Constitution

Germ-TheoryBloodletting

People as Things(Manage People

and Things)

Whole Person(Manage Things;

Lead/Empower People)

Leadership is a Position(Formal Authority)

Leadership is a Choice(Moral Authority)

Quick Fix(Outside-in)

Sequential Process (Inside-Out)

Paradigm Shifts

The 8th Habit

Results

Personal Greatness

Leadership Greatness

Managerial/

Organizational Greatness

“The 7 Habits”

4 Roles of Leadership

Vision, Mission, Values

4DX

(Mind)

(Spirit)

(Heart)

(Body)

Voice

Talent

Conscience

Passion

Need

What are you good at?

What do you love doing?

What need does it serve?

What is life asking of me? What should I contribute in this situation?

(sense of calling)

Freedomto Choose

Self-AwarenessImaginationConscience

Independent Will

ProactiveStimulusStimulus ResponseResponse

ReactiveStimulus ResponseStimulus Response

(Heart)

(Mind)

(Spirit)

(Body)

Stimulus and Response

3

Freedom to Choose

StimulusStimulus ResponseResponse

Personal Level(Muscle Development)

StimulusStimulus ResponseResponse

Relationship Level(Skill Development)

StimulusStimulus ResponseResponseOrganizational Level

(Team / System Development)

StimulusStimulus ResponseResponseHuman Need Level

(Competitive Play)

(Home Place/Work Place/Marketplace/Community/etc.)

Stimulus and Response

Leadership is communicating people’s worth and potential so clearly that they are inspiredto see it in themselves.

It all begins within oneself.

Leadership is a Choice; Not a

Position

Albert Schweitzer

In everyone’s life, at some time, our inner fire goes out. It is then burst into flame by an encounter with another human being. We should all be thankful for those people who rekindle the inner spirit.

HeartEmpowering

BodyAligning

Four Roles of Leadership

(4DX)

SpiritModeling

MindPathfinding

H: 1-7H: 1-7

New & Better Behaviors

WIG’s / Scoreboard

Principle-Centered Leadership

xQ Open

Accountability

EXECUTION

Lack of Clarity

Lack of Commitment

No Translation to Action

No Enabling

No Synergy

Lack of Accountability

The Roots of the Execution Gap

What is xQ?

• xQ is an abbreviation for Execution Quotient

• Gauges the organization’s ability to execute its most important goals

• 28 questions (23 objective, 5 open ended)

• Accessible from any computer on Internet

• It takes 15 minutes to respond

• Results are anonymous—can’t be tracedwww.the8thhabit.com

CLARITY 53 90

COMMITMENT

51 88

TRANSLATION TO ACTION 49 85

ENABLING 48 90

SYNERGY 42 92

ACCOUNTABILITY 40 88

xQ Results

Category National Average

Top 10%

Your Numbe

r?

?

?

?

?

?

xQ vs. Cultural Audits

xQOrganizational

Survey, Balanced Scorecards,

Cultural Audits (360°)Strategic Orientation

(Execution Gaps)

Program/Process/Practice Orientation

(Relationship Perceptions)Indispensable in tough

times—”are we executing our top priorities?”

Expendable in tough times—”soft, touchy-

feely” dataDrives strategically

relevant actions, including trust issues

Drives program, relationship

improvement actions

ISSUEOLD INDUSTRIAL AGE CONTROL MODEL

NEW KNOWLEDGE WORKER AGE RELEASE/EMPOWERMENT MODEL

Leadership A position (formal authority) A choice (moral authority)

Management Control things and people Control things, release (empower) people

Structure Hierarchical, bureaucratic Flatter, boundary-less, flexible

Motivation External, carrot-and-sticking Internal—whole person

Performance Appraisal

External, sandwich technique Self-evaluation using 360º feedback

Information Primarily short-term financial Compelling Scoreboard (long-and-short term)

Communication Primarily top-down Open: Light is the greatest disinfectant

Culture Social rules / mores of the workplace

Principle-centered values and economic rules of marketplace

Budgeting Primarily top-down Open, flexible, synergistic

Training & Development

Sideshow, skill-oriented, expendable

Maintenance, strategic, whole person, values

People Expense on P & L, asset lip service

An investment with highest leverage

Voice Generally unimportant for most Strategic for all, complementary, team

The 4 Disciplines of Execution (4DX)

Focus on the Wildly ImportantAct on the Lead Measures

Keep a Compelling Scoreboard Create a Cadence of Accountability

Execution

Transaction

(1 + 1 = -1, -10, -100)

(1 + 1 = .5)

(1 + 1 = 1.5)

(1 + 1 = 3,10,100)

Modes of Communication

Hostility

Defensive Communication

Respectful Communication- Compromise

Synergy- Third Alternative

Transformation

Contention

Mimic

Re-phrase Content

Reflect Feeling

Reflect Feeling and Re-phrase Content

Heart/Body Empathy

DevelopingEmpathic Listening

A Trim Tab

Definition: The small rudder that turns the big rudder

that turns the ship.

Body Assume you’ve had a heart attack;

now live accordingly.

Heart Assume everything you say about

another, they can overhear;now speak accordingly.

Mind Assume the half-life of yourprofession is two years; now prepare accordingly.

Spirit Assume you have a one-on-one visit with your Creator every quarter; now live accordingly.

Four Assumptions