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2
Content
Business Environment
Financials
Segmental Analysis
Growth Strategies
3
Business Environment
IT SolutionsIndustry Growth exceeds projections (25% vs. 18%)
Pricing stable, trends reversed
Geography wise Mix unchanged – US 70%
BPO Segment Industry witnesses 46% growth, maturity on all parameters
Captives 65%, 1 new captive per week
Data Protection, Security, Compliance Important
Attrition rates of over 50%
4
Financials-Quarter HighlightsNet profits at Rs 134Mn
Up 39% QoQ,
Up 495% YoY
Net Margins over 10%
Operating Profits at Rs 228MnUp 6% QoQ
Grows 96% YoY
Margins up at 18%
Revenues depict 23% YoY growth at Rs 1279MnOffshore Revenue Contribution improves from 38% to 42%
Revenue capacity utilization improves to 77%, up from 70.5% last quarter
5
Financials - Consolidated(Rs in mn) Apr-
Mar’04AMJ’04 QoQ (%) YoY (%)
Revenues 4845 1279 -5 23
Other Income - 22 244
Operating Expenses 4140 1051 -9 18
Operating Profit 705 228 6 96
OPM (%) 15 18 193 bps 660 bps
Depreciation 362 94
Profit Before Taxes 342 156 30 458
Provision For Tax 66 22
PAT 276 134 39 495
NM (%) 10 331 bps 828 bps•Return On Average Capital Employed 20% annualised •DSOs improve from 91 to 84 days for the quarter•Cash and Cash equivalents over Rs 900 Mn
6
Segmental Analysis
AMJ'03 JAS'03 OND'03 JFM'04 AMJ'04
1012 1164 1195 1261 1207
2539
61
88
72
BPO Software
•Software solutions grow 19% YoY, down 4% sequentially•BPO shows 188% YoY growth, -18% QoQ
(Rs Mn)
7
India13%
Americas
39%
Europe36%
APGC12%
APGC12%
Europe45%
Americas37%
India6%
FY04 AMJ’04
•International segment grows 10% sequentially•European geography revenues increase 14% sequentially•APGC follows closely at 11% QoQ growth
Revenue Mix – Geography wise
8
Revenue Mix - Verticals
JFM’04FY04
•3 Focused verticals contribute 63% revenues, 54% in FY04• Transportation grows maximum this quarter
Finance/ Insurance/ Banking28%
Others27%
Retail9%
Manufacturing9%
Transportation24%
Finance/ Insurance/ Banking31%
Transportation17%
Manufacturing15%
Retail9%
Others31%
9
Revenue Mix – On : Off
34 2838 42
66 7262 58
FY'04 AMJ'03 JFM'04 AMJ'04
Proportion of Offshore revenues increasing gradually
(% Onsite)
(% Offshore)
10
Order Book
US $ mn
3238 38 35
39
AMJ'03 JAS'03 OND'03 JFM'04 AMJ'04
US $ mn
91103
114 122 132
AMJ'03 JAS'03 OND'03 JFM'04 AMJ'04
Fresh Order Intake
Closing Order Book
•51% of Pending Order book at $ 67.1 Mn executable over next 12 months
•Fresh intake of orders stable at USD 39Mn
11
Client Concentration
2935 36
2836
AMJ '03 JAS'03 OND'03 JFM'04 AMJ '04
Top 20 clients contribution to Revenues improves this quarter
Top 20
Top 10
Top 5
(%)
Others
44
33422931
38
62
69 71
58
67
51 52
41
53
12
People Resources
1976
583
AMJ '04 AMJ '04
BPO
Software
Onsite
Offshore
23%
77%
Segmental People Break Up On-Offshore Mix
2559
13
Leveraging Existing Competencies
Insurance &Banking Transportation
Retail
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Core Competencies
Business Process ManagementBusiness Process Management
Enterprise IntegrationEnterprise Integration
Legacy Maintenance & Modernisation
Legacy Maintenance & Modernisation
Custom Software Development & Maintenance
Custom Software Development & Maintenance
IntegratedServices Stack
Domain Knowledge
Domain ExpertsDomain Knowledge
Repository
Faster… Higher… Stronger