2010 Presentation on Nursing Home Pay for Performance to Washington Health Care Association

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    State Trends in Nursing Home Pay

    for Performance

    Washington Health Care Association

    Annual Convention 2010 Spokane, WA.

    Leslie Hendrickson

    Hendrickson Developmentwww.hendricksondevelopment.biz

    [email protected]

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    Goals Depends on Point of View

    Individual -- Want to learn something

    interesting about Pay for Performance.

    Building -- Want to understand what changes

    I should encourage in my building.

    State -- Identify issues to consider in

    encouraging state to adopt a P4P program.

    State organizing and lobbying effort.

    2

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    Takeaways Individual Level

    Fifteen states, eight stable ones, three are

    project based.

    Culture change hard to get at in uniform way.Easier measures are CMS MDS quality of care

    measures, survey results, staffing data and

    occupancy from cost reports.

    Medicare may or may not use pay for

    performance. Will use it, if use of P4P reduces

    hospital expenditures.3

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    Takeaways Building Level

    Staff retention key variable in all states.

    Medicaid occupancy frequently used.

    Emphasis on quality of life, culture change,self-direction and their reporting is increasing.

    Colorado using very interesting measures:

    dining, bathing, consistent staffing, staff inputin care planning, community involvement and

    volunteers, neighborhoods.

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    Takeaways State Level

    2008 Task Force Recommendations

    How P4P is funded is major determinant of

    success. If it comes out of current rate dontbother, e.g. Ohio difficulties. If it is new $ on

    top of current rate, then worthwhile to do.

    See 2008 Tim Graves Texas comments.

    Project based approaches Minnesota,

    Vermont, Utah good way to go.

    Voluntary or collect data on all homes.5

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    CMS Value Based Purchasing

    A three-year demonstration beginning in

    summer 2009.

    As of March 1, 2010 Demonstration states:Arizona 38 homes, New York 78 homes, and

    Wisconsin 61 homes.

    Nursing homes within these states were

    solicited to participate in the demonstration.

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    CMS Value Based

    Purchasing Aim 1: To examine the organizational characteristics and patientdemographic and clinical characteristics of treatment and control

    group nursing homes.

    Aim 2: To analyze the organizational and patient demographic and

    clinical characteristics of nursing homes eligible for performance

    payments, the amount of performance payments received, andsubsequent impacts on nursing homes quality improvement and

    financial status.

    Aim 3: To examine the impact of the demonstration on incidence of

    avoidable hospitalization and quality of care levels in participating

    nursing homes.

    Aim 4: To assess the impact of the demonstration on nursing home

    management, organization, delivery of services and financial status.

    Aim 5: To assess the impact of the demonstration, Medicare and

    Medicaid program expenditures and savings, and evaluate the cost-

    effectiveness of the demonstration.

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    CMS Evaluation Activities

    Literature

    ReviewNursing Home Site Visits

    Evaluation Findings:

    Structure, Process, Cost

    and Quality Outcomes

    Longitudinal Nursing Home Interviews

    Merged Data Set Analysis (MDS,

    OSCAR, Medicare/Medicaid Claims, etc.)

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    How CMS will Measure Cost

    Effectiveness CMS will compare risk-adjusted Medicare PartA and B expenditures between the

    demonstration and comparison groups in each

    State. CMS will calculate the difference

    between the demonstration groups actual

    Medicare expenditures and the target

    expenditures (i.e., what we would expectMedicare expenditures for beneficiaries in

    demonstration homes to be in the absence of

    the demonstration). 9

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    How CMS will Measure Cost

    Effectiveness #2 The target expenditures will be calculatedusing base year expenditures for the

    demonstration group and the rate of change

    in expenditures for the comparison group

    since the base year.

    Stingy savings, basically must be in the 80th

    percentile and above to qualify for paymentfrom the state savings pool.

    Unlike state efforts this is not culture change.10

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    New Federal Requirements

    in H.R. 3590 H.R. 3590 can get text at www.thomas.gov Nursing Home Transparency Title I Part 1

    Sections 6101 through 6107. Sec. 6101. Required disclosure of ownership

    and additional disclosable parties information.

    Sec. 6102. Accountability requirements forskilled nursing facilities and nursing facilities.

    Sec. 6103. Nursing home compare Medicare

    website.11

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    New Federal Requirements

    in H.R. 3590 #2 Sec. 6104. Reporting of expenditures. Sec. 6105. Standardized complaint form.

    Sec. 6106. Ensuring staffing accountability. Sec. 6107. GAO study and report on Five-Star

    Quality Rating System.

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    Section 6102 of H.R. 3590

    Not later than December 31, 2011, the

    Secretary shall establish and implement a

    quality assurance and performance

    improvement program shall establish

    standards relating to quality assurance and

    performance improvement with respect to

    facilities and provide technical assistance tofacilities on the development of best practices

    in order to meet such standards.

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    Medicaid and Pay for Performance

    Best stats are from Kuhmerker 2007Commonwealth Fund study

    50% of states used P4P, 85% will by 2012.

    70% of uses are in managed care and primarycare case management (PCCM)

    Used in pay for participation in health

    information technology (HIT) programs Unlike CMS, state focus is often on improving

    quality, not reducing cost

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    Pay for Performance Themes

    Staffing Retention, Turnover, and Consistency

    Quality of Care

    Survey Data Nursing Home Compare Data

    Culture Change

    Medicaid Occupancy Surveys of staff, residents and families

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    Summary Comments

    Roughly Fifteen States

    Arizona, funding on hold

    California largest P4P in country but doesnt

    know it. (labor driven operating allocation) Colorado, stable, new $

    Georgia, stable, new $

    Iowa- stable, $ in base Kansas stable, new $

    Maryland, supposed to be new $, but isnt,

    being phased in.17

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    Summary Comments

    Roughly Fifteen States # 2

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    Massachusetts in limbo now,

    Minnesota, stable, $ in base, project based

    Ohio, not new $, cap limits receipt of incentive Oklahoma, stable

    Texas, out for bid, 72,000 interviews required

    Utah stable, two programs one reimbursescosts, other is project based

    Vermont stable, phased in, project based

    Virginia discussed in 2007, dead now

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    Colorado 2010 P4P Application

    Really interesting. Well worth looking at

    http://www.colorado.gov/cs/Satellite/HCPF/H

    CPF/1219400774885

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    2009 P4P Studies

    2009 State of Colorado Nursing Facility Pay-

    for-Performance Application Review (For

    Applications Submitted 1/31/09) at

    http://www.colorado.gov/cs/Satellite/HCPF/H

    CPF/1219400774885

    Spring 2009 Pay-for-Performance in Nursing

    Homes HCFA article athttp://www.cms.hhs.gov/HealthCareFinancing

    Review/downloads/09Springpg1.pdf

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    2009 P4P Studies #2

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    2009 P4P Studies Slide #3

    2009 Oklahoma Focus On Excellence

    Independent Evaluation Easiest way to get this

    is to Google it. Hard to find on Oklahoma and

    Pacific Health Group site.

    2009 article in Medical Care Review State

    Adoption of Nursing Home Pay-for-

    Performance. Ask Rachel Werner lead author

    for copy at [email protected].

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    2009 P4P Studies #4

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    2008 P4P Studies #1

    Bailit 2008 study of P4P for TX at

    http://www.hhsc.state.tx.us/reports/Pay-for-

    Performance_0209.pdf

    Testimony of Tim Graves on Behalf of The

    Texas Health Care Association House Human

    Services Committee May 1, 2008 at

    http://www.txhca.org/testimony/FINAL%20House%20050108%20TG%201.pdf

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    2008 P4P Studies #2

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    Washington

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    http://www.leg.wa.gov/jointcommittees/LTCRFP

    S/Pages/default.aspx

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    Voluntary or Mandatory

    Voluntary

    Kansas

    Oklahoma-survey part is

    voluntary

    Minnesota

    Colorado

    Utah

    Mandatory

    Iowa

    Georgia

    Ohio calculated for everybody

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    Three States use Project Funding

    Vermonts Gold Star Program

    Minnesotas

    Utah

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    Vermont Gold Star Employer

    Improvement Program Homes get Gold Stars The best practices were identified in seven

    different areas: staff recruitment, orientation,staffing levels and work hours, professional

    development and advancement, supervision

    training and practices, team approaches and

    staff recognition and support. Uses workbookwith application instruction.

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    Vermont Gold Star Employer

    Improvement Program Slide #2

    To win a Gold Star, nursing homes must

    conduct a self-assessment, select a best

    practice area and develop a work plan. After

    one year, a council review team reviews the

    nursing facilitys progress through site visits

    and telephone interviews. The council awards

    Gold Star Employer Recognition based onachievement of designated goals or

    achievement of unanticipated goals that have

    measurable quality outcome improvements.30

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    Vermont Quality Incentive Awards

    #3

    Five of the states forty homes can get award

    of up to $25,000 each year.

    1. The most recent health survey reportresulted in a score of five or less, no deficiency

    with a scope and severity greater than AD@

    level, with no more than two AD@ level

    deficiencies in the general categories ofQuality of Care, Quality of Life, or Resident

    Rights.

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    Vermont Quality Incentive Awards

    #4

    2. No substantiated complaints in previous 12

    months related to quality of care, quality of

    life, or residents= rights.

    3. Designated Gold Star Provider.

    4. Resident satisfaction survey results above

    the statewide average

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    Minnesota

    Performance-based Incentive

    Payments

    Each Fall the State issues an RFP. Homes can

    get up to a 5% increase in per diem. Improve the quality of care and quality of life

    in a measurable way.

    Deliver good quality care more efficiently. Rebalance long-term care and make more

    efficient and effective use of resources.

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    Minnesota Slide Quality Add-on

    Program

    Minnesota had quality add-ons in 2006 and

    2007 which made payments based on 24 risk-

    adjusted quality indicators, for example:

    Prevalence of Indwelling Catheters

    Prevalence of Urinary Tract Infection

    Prevalence of Infections

    Prevalence of Residents who Have Fallen

    Prevalence of Burns, Skin Tears or Cuts

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    Utah Quality Incentives

    $1,000,000 paid out of provider tax.

    If you spend the money you get some back.

    In 2010 can get additional funds for ninecosts: for example, nurse call systems, patient

    lift systems, electronic records, HVAC, van and

    van equipment, resident enhancing activities,

    dining improvements.

    http://health.utah.gov/medicaid/stplan/Nursi

    ngHomes/UHCA%202009-

    04%20Revised%20Presentation.pdf36

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    Arizona

    Arizona has 134 licensed nursing homes

    contracted with the AHCCCS program.

    Pay $50,000 to the top 40% based on one ortwo performance measures such as pressure

    ulcers or use of restraints.

    Total $2.7 million plus $500,000 additional

    administrative costs--$3.2 million.

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    Colorado

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    Colorado

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    Georgia

    Nursing Home Quality Initiative

    First Phase

    Nursing Home Quality Initiative in 2003.

    Training needs identified and paid for from

    Civil Monetary Penalties (CMP).

    Next phase started in 2007.

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    Georgias

    Quality Incentive Rate System % of high risk long-stay residents pressure sores;

    % of long-stay residents physically restrained;

    % of long-stay residents moderate to severe pain;

    % of short-stay residents moderate to severe

    pain;

    % of residents who received influenza vaccine;

    and

    % of low risk long-stay residents pressure sores.

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    Georgias

    Quality Incentive Rate System #2

    Exceeding the threshold of 85 percent or

    higher of good or excellent ratings on the

    family satisfaction question would you

    recommend this facility?

    Participation in the employee satisfaction

    survey.

    Above the state average on either RN/LPNstability or certified nursing assistant stability.

    In 2007, 78% of homes received payments43

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    Iowa

    Significant Change in 2009

    Added Culture Change as reported in self

    certification form showing measures of

    Person Directed Care.

    Added three Nationally Reported Quality

    Measures of quality of care:

    High-Risk Pressure Ulcer

    Physical Restraints

    Chronic Care Pain

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    Iowa Nursing Facility Pay-for-

    Performance Program

    Quality of life.

    Person-Directed Care, Resident Satisfaction

    Quality of care. Survey, Staffing, Nationally Reported QualityMeasures

    Access. Efficiency.

    Most providers are only eligible for 1-3%

    increase. It is hard to get the full 5%. $1.40 a

    day to $1.50 a day is average add on that

    homes get.45

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    Kansas Changes in 2009

    Deemphasized focus on efficiency

    Added culture change but doesnt pay much

    for it

    Eliminated

    Operating expenses

    Staff retention but still keeps heavy emphasis on

    number of staff per se and staff turnover

    Total occupancy

    Survey outcomes now used as gate keeper

    rather than measure 46

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    Kansas 2009

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    Massachusetts

    Initiated by the state

    Is on hold because of budget problems

    The last published document onMassachusetts P4P was the MassHealth

    Nursing Facility Bulletin 129 December 2008.

    http://www.mass.gov/Eeohhs2/docs/masshea

    lth/bull_2008/nf-129.pdf

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    Ohio Quality Incentive Program

    Deficiency free on the most survey results.

    Resident and family satisfaction surveys are

    above the statewide average.

    Number of hours nurses are employed is

    above the statewide average;

    Employee retention rate is above the average

    Occupancy rate, Medicaid utilization and case

    mix are above the statewide average.

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    Ohio 2009 Results #1

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    Oklahoma

    Focus on Excellence

    Well documented effort because of Pacific

    Health Group study.

    Focus on Excellence has two components an

    incentive payment methodology and a five

    star rating system published on a website.

    Significant disadvantage is that money for FOE

    comes out of existing reimbursement and isnot new dollars. Homes facing 6.9% reduction

    in remainder of FY 10 and 10% in FY 2011.

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    Oklahoma #2

    1. Quality of Life.

    2. Resident/Family Satisfaction.

    3. Employee Satisfaction. 4. System-wide Culture Change.

    5. Certified Nursing Assistant/Nursing

    Assistant Turnover and Retention. 6. Nurse Turnover and Retention.

    7. State Survey Compliance.

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    Companies

    Georgia and Oklahoma using My Innerview to

    collect family and resident interview.

    Oklahoma pays $646,000 a year to My

    InnnerView.

    Minnesota and Ohio used Vital Research to do

    resident interviews.

    In last two months, both Colorado and Texasissued RFPs for contractors.

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