5,000 Clients & 20 Years of Caring

2012Annual Report

In 2012, our Care Consultants performed 2,336 home visits.

What is a Care Consultant? We

call our social workers “Care Consultants.”

Care Consultants are compassionate, state-

licensed professionals who perform the Council’s

primary work: to empower older people and their

families by offering customized care choices, so they can live safely in their own homes and stay healthy as they

age. In addition to regular telephone contact with our clients, our Care Consultants made 2,336 personal in-

home visits to older adults in Delaware County during 2012. Each Care Consultant provides personalized care to

approximately 110 clients at any given time.

Our Care Consultants say:

“Because we provide ongoing

assistance, I love getting to

know my clients and their

families. I get to see people

who need our services for a

short time, and then disenroll

them because they improve!

Other times, I get to work with

people for many years. They

share stories about their past,

and often I learn from them

too.”

2012 Service Stats

1995 2007 20122001

679

49

1,006

1,395Who do we serve?

2012 Clients by Age:19% are ages 60-69 30% are ages 70-79 40% are ages 80-89 11% are age 90+

What percentage of service costs do clients pay out of pocket?*

2012 Co-pays:43% of clients pay nothing21% of clients pay 5-15%16% of clients pay 20-95%20% of clients pay 100%

* Clients participate in paying for their services based on a sliding fee scale. This helps ensure that local levy dollars are used based on our clients’ ability to pay and level of need.

Since 1995, we have served a cumulative total of 5,380 clients through our in-home care program.

2012 Service FactsIn 2012, we served our 5,000th client in our in-home program. And also:

Delivered 61,240 cans of nutritional supplements (Ensure and Glucerna)

Served 188,000 hot, nutritious meals through Meals On Wheels

Distributed 83,000 tons of free shelf-stable groceries and produce to low-income seniors

Answered 28,375 phone calls at our reception desk

Coordinated home chores for 787 older adults - chores like cleaning, painting, and mowing

Drove 191 seniors to medical appointments via local volunteers

Counseled and supported the needs of 250 family members caring for older adults

Gave farmers’ market vouchers for $44,118 in fresh fruit and vegetables

Provided opportunities for more than 250 seniors to receive free health screenings

2012 Board of DirectorsOur all-volunteer board is comprised of local businesspeople, medical professionals, executives and retirees who serve because of their passion for the needs of older adults:

Officers:President Larry HarrisVice President Alice Frazier, M.D.Treasurer Lori SontagSecretary Alice SolovePast President Karen Pillion

Directors:Robert Gaffey, Ph.D.Dwayne Gardner, Ph.D.Jan GarlockGeorge KannapelSusan LasleyRoss Long, Esq.Deborah MartinT. J. Salgia, Ph.D.George SpeeseRobert SprengnetherRoger Van SickleJohn Watkins

Key 2012 Accomplishments

We were proud to be one of only 20 programs nationwide, and the only one in Ohio, to be awarded the highest level of accreditation available by the Meals On Wheels Association of America.

This year we expanded our meal offerings to include therapeutic selections for people on low-sodium or restricted-carbohydrate diets. We also added menu choices to further suit individual needs and tastes.

Our FIRST program began in 2012, a cooperative partnership with local fire departments which is designed to serve those seniors who frequently rely on rescue personnel for assistance with non-emergent issues.

2012 Financial ReportIncome

Aging Services Levy $5,376,536 80.5%

Grants $ 560,591 8.4%

Fees $ 243,663 3.6%

Donations/Fund Raisers $ 180,153 2.7%

Investments $ 55,311 0.8%

Other $ 266,751 4.0%

Total $6,683,005 100.0%

Expense by Cost Center

Direct Client & Community Services* $5,119,580 79.9%

Management & General $ 585,630 9.2%

Outreach & Special Events $ 540,400 8.4%

Hospitality Services $ 159,198 2.5%

Total $6,404,808 100.0%

*Direct Client & Community Services

Nutrition Services $1,391,627 27.2%

Case Management $1,000,672 19.5%

Senior Enrichment Center $ 572,284 11.2%

Homemaker Services $ 452,848 8.8%

Transportation Services $ 359,779 7.0%

Personal Care,Respite & Nursing Services $ 297,261 5.8%

Volunteer Services $ 218,266 4.3%

Durable Medical Equipment & Supplies $ 231,495 4.5%

Counseling, Support and Education $ 178,801 3.5%

Adult Day Care Services $ 164,147 3.2%

Emergency Response Systems $ 166,318 3.2%

Home Repair &Chores Services $ 86,083 1.7%

Total $5,119,581 100.0%

3 Easy Ways to Support Our Vital Mission:

Volunteer! Deliver meals, drive seniors to doctor’s appointments, stuff and label envelopes, scoop and chop food in our kitchen - there are hundreds of ways we can use your talents and interests.

Donate! We welcome donations and put them to good use - whether it’s a few extra dollars, an unneeded car, or an in-kind donation of goods or services from your business.

Spread the Word! It only takes a moment to follow us on Facebook, to tell a family member or neighbor about our mission, or to invite a friend to one of our special events. We rely on YOU to help us carry our message throughout our community simply by telling a friend.

To volunteer, make a donation, or find out about

our upcoming events, contact us today!

740-363-6677800-994-2255

www.growingolder.org

800 Cheshire Road, Delaware, OH