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2014 JD Edwards

Technology Survey Results

Surety Systems developed the 2014 JDE Technology Survey to allow the

JD Edwards community to compare their experience and thoughts to others

in the large JDE Community. This survey reports the results of over 400

JDE client managers. It aims to serve as a benchmark for the JDE

community as a whole. This year’s survey explores topics ranging from

version and function usage to JDE business challenges. The survey’s

results are presented graphically to provide a summary of participant

responses.

Data was collected during a three week period in October 2014. Our

survey was open to all participants through our website,

www.suretysystems.com, and we encouraged participation with

email invitations and through various social media outlets.

Over 400 individuals participated in this survey. All participants

live and work in the United States for companies who currently

utilize the JD Edwards offering.

http://www.suretysystems.com/

[email protected]| 919.237.3242 | jde.suretysystems.com

Observations by Surety Systems

• JD Edwards EnterpriseOne clients have upgraded to recent versions. Almost 80% of

EnterpriseOne participants are currently using versions 9 or 9.1. This contrasts with over 37% of

the JD Edwards World participants who reported they are currently using version A7.3.

• JD Edwards loyalty remains strong. Over 80% of EnterpriseOne participants stated their

company planned to use JDE as their long term ERP solution. The World participants report

strong loyalty to JD Edwards as well, with 39.5% of World participants stating they will remain

with JD Edwards and an additional 30.3% reporting that they will be transitioning to JD Edwards

Enterprise One.

• Workload grows as budgets stay the same. Over 47% of EnterpriseOne participants, and 50%

of World participants stated their company’s JDE Workload will increase in the next 12 months.

Only 18.4% of EnterpriseOne and 20.4% of World participants report that their budgets will grow.

• Staff knowledge of JD Edwards is strong. Both EnterpriseOne and World participants rate

their staff as having sting knowledge with a 3.60 and 3.61 average rating respectively on a 5

point scale.

• LinkedIn is used for business. Over 80% of participants in this year’s survey state they use

LinkedIn for their professional benefit.

Contents

• Participant Characteristics. Page 3

• JD Edwards EnterpriseOne Results. Page 5

• JD Edwards World Results. Page 13

• Communities and Resources. Page 22


24.9%

20.7%30.1%

8.6%

15.7%

Company SizeWhat is the approximate size of your company?

<500 employees

10k+ employees

5k – 10k employees

1k – 5k employees 500 – 1k employees

Construction

Financial Services

Manufacturing

Real Estate

Transportation

Pharma/BioTech

Services

Other

7.3%

10.1%1.3%

5.4%39.9%

4.4%

4.7%

3.4%

1.8%3.6%

2.8%

2.1%

4.1%

3.4%

5.7%

IndustryWhat is the primary industry of your organization?


JDE SystemWhich JD Edwards system does your company run?

75.4%

24.6%

World

EnterpriseOne

JD Edwards

EnterpriseOne

Results


9.1

9

8.12

8.11

OneWorld/XE

ERP 8.0

39.9%

39.2%

8.0%

5.2%

4.5%

3.1%

EnterpriseOne VersionWhich version of EnterpriseOne are you currently running?

EnterpriseOne

Upgrade TimingWhen do expect to upgrade to version 9.1? (participants not on 9.1)

9.3%

16.5%

30.1%

24.9%

20.2%I don’t know

6-12 months

12-24 months

No plan at this time

Within next 6 months


Non-Implemented Oracle SolutionsHave you purchased the licenses of any Oracle solutions or

technologies that have not been implemented?

Oracle Mobile ApplicationsAre you utilizing Oracle’s Mobile Applications functionality?

20.4%

79.6%No

Yes

7.3%

92.7%

No

Yes

EnterpriseOne


Business Intelligence / ReportingWhich software package(s) does your group use for Business Intelligence/Reporting?

(select all that apply)

EnterpriseOne

BI Publisher

Business Objects/Crystal Reports

Cetova

Cognos

Hyperion

InsightUnlimited

JD Edwards Financial Report Writer

JD Edwards In-Memory Applications

MicroStrategy

MS SQL

OBIEE

Oracle OneView Reporting

QuickView

ReportsNow

Other

I don't know

18.7%

14.0%

0.9%

9.4%

10.2%

4.7%

13.6%

1.7%

1.5%

1.7%

6.4%

5.7%

0.9%

1.7%

6.6%

2.3%


EnterpriseOne

Time and Attendance SoftwareWhich software package does your company utilize for their time and attendance functionality?

28.0%

17.4%

4.2%

17.0%1.9%

3.0%

28.4%

Kronos

UtiliPROJD Edwards

Other

I don’t know

ADP eTIME

Workday

Taxation TechnologyHow do you incorporate technology into your approach to taxation?

49.2%

26.9%

11.5%

0.8%

1.2%

3.8%

6.5%

I don’t know

Vertex

Homegrown Software

JD Edwards

Other

Doesn’t apply to us

Taxware


JDE Project ApproachWhat is your typical approach to most JD Edwards projects?

Team Utilization - ProHow do you typically utilize your internal team for project work?

78.4%

17.6%

4.0%

Internal team handles project work and we use contractors

for backfill support

Other

Internal team handles both standard maintenance and

project work simultaneously

EnterpriseOne

Our team handles projects Internally

We handle projects internally,but use external contractors

for project specific roles

We prefer to partner with a consultingfirm that will manage the project

Either Consulting Firms orExternal Contractors

32.8%

56.0%

8.4%

2.8%


EnterpriseOne

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

Increase Stay the same Decrease I don't know

47.6%

40.4%

4.0%8.0%

18.4%

61.6%

8.0%12.0%

JDE Workload vs BudgetHow would you best complete this sentence?

Our JD Edwards workload/budget will _____in the next 12 months.

Workload

Budget

JDE Project ChallengesWhen it comes to JDE project work, what is the biggest

challenge that your organization faces?

Executive sponsorship/buy-in

Budgetary restrictions

Lack of internal knowledge in areasyou would like to add/improve

Insufficient number of personnelneeded to complete project

Inability to cover both project work andday-to-day maintenance at the same time

16.1%

27.7%

13.2%

20.7%

22.3%


80.4%

6.0%

13.6%

EnterpriseOne

JD Edwards Long-Term ViewWhat is your organization's long term plan for your JD Edwards

system over the next 3-5 years?

I don’t know

We are planning to continue touse JDE as our long term ERP solution

We have plans to migrate over to another ERP package

Staff Knowledge of JD EdwardsOn a scale of 1-5 (5 being highest), how would you rate your staff’s overall

knowledge of JD Edwards functionality?

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

1 2 3 4 5

JD Edwards

World Results


A9.3

A9.2

A9.1

A8.1

A7.3

34.0%

17.0%

8.5%

3.2%

37.2%

World VersionWhich version of World are you currently running?

World

Upgrade TimingWhen do expect to upgrade? (participants not A9.3)

17.9%

23.2%

8.9%

33.9%

16.1%I don’t know

6-12 months

12-24 months

No plan at this time

Within next 6 months


7.1

6.1

5.4

Don't know

42.9%

23.2%

14.3%

19.6%

AS/400 OS VersionWhich OS version are you currently running on your AS/400?

World

Version A9.3 FunctionalityOn a scale of 1-5 (5 being highest) how would you rate the

new functionality enhancements in version A9.3?

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

1 2 3 4 5

0.0% 0.0%

45.2%48.4%

6.5%


Non-Implemented Oracle SolutionsHave you purchased the licenses of any Oracle solutions or

technologies that have not been implemented?

Purging F0911When was the last time your company purged your F0911?

15.2%

84.8%No

Yes

World

16.5%

10.1%

7.6%

13.9%

26.6%

25.3%I don’t know

within previous 1-3 years

within previous 3-5 yearsI don't think it has ever been purged

within previous 12 months

It's been over 5 years


Business Intelligence / ReportingWhich software package(s) does your group use for Business Intelligence/Reporting?


BI Publisher

Business Objects/Crystal Reports

Cognos

Hyperion

InsightUnlimited

JD Edwards Financial Report Writer

JD Edwards In-Memory Applications

OBIEE

Oracle OneView Reporting

QuickView

ReportsNow

Other

I don't know

12.2%

6.5%

14.4%

13.7%

2.9%

20.9%

3.6%

2.9%

2.9%

1.4%

2.2%

15.8%

0.7%

World


World

Time and Attendance SoftwareWhich software package does your company utilize for their time and attendance functionality?

22.8%

17.7%

2.5%

12.7%3.8%

40.5%

Kronos

UtiliPRO JD Edwards

Other

ADP eTIME

Workday

Taxation TechnologyHow do you incorporate technology into your approach to taxation?

51.9%

30.4%

11.4%

6.3%

Vertex

Homegrown Software

JD Edwards

Other


JDE Project ApproachWhat is your typical approach to most JD Edwards projects?

Team Utilization - ProHow do you typically utilize your internal team for project work?

86.8%

13.2%

Internal team handles project work and we use contractors

for backfill support

Internal team handles both standard maintenance and

project work simultaneously

Our team handles projects Internally

We handle projects internally,but use external contractors

for project specific roles

We prefer to partner with a consultingfirm that will manage the project

Either Consulting Firms orExternal Contractors

65.8%

30.3%

1.3%

2.6%

World


JDE ChallengesWhen it comes to JDE project work, what is the biggest

challenge that your organization faces?

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

Increase Stay the same Decrease I don't know

50.0%

35.5%

5.3%9.2%

20.4%

57.1%

7.1%

15.3%

JDE Workload vs BudgetHow would you best complete this sentence?

Our JD Edwards workload/budget will _____ in the next 12 months.

Executive sponsorship/buy-in

Budgetary restrictions

Lack of internal knowledge in areasyou would like to add/improve

Insufficient number of personnelneeded to complete project

Inability to cover both project work andday-to-day maintenance at the same time

10.8%

35.1%

18.9%

13.5%

21.6%

World

Workload

Budget


JD Edwards Long-Term ViewWhat is your organization's long term plan for your JD Edwards

system over the next 3-5 years?

39.5%

30.3%

9.2%

21.1%I don’t know

We are planning to continueto use JDE as our long

term ERP solution

We have plans to migrate over to another ERP package (SAP, Oracle EBS, Other)

World

We are planning to migrate from World to EnterpriseOne

Staff Knowledge of JD EdwardsOn a scale of 1-5 (5 being highest), how would you rate your staff’s overall

knowledge of JD Edwards functionality?

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

50.00%

1 2 3 4 5

Communities and

Resources


Oracle OpenWorld

Infocus14

Collaborate2015

8.7%

25.9%

22.0%

3.3%

24.2%

20.9%

10.0%

40.2%

23.8%

JD Edwards EventsWill your company be represented at any of these conferences? (select all that apply)?

Yes

No

Maybe

Communities & Resources

Very Involved

Somewhat Involved

Was Involved in the Past

Not Involved at All

9.3%

25.1%

23.2%

42.4%

10.2%

40.0%

20.0%

29.8%

JD Edwards User GroupsHow would you rate your level of participation in local JD Edwards User Group Communities?

(1 is no value; 10 is very valuable)

Blogs

LinkedIn

Twitter

Facebook

Google+

Twitter

YoiuTube

Instagram

28.0%

81.2%

11.7%

15.2%

15.5%

0.6%

15.5%

1.3%

Value of Online ResourcesWhat online resources or social communities do you use for your professional benefit?


Me Personally

My Company

Conclusion

The JD Edwards community continues to show strong usage of the JD Edwards

product offering and an increase in their loyalty to JD Edwards. Thank you to

everyone who took the time to participate in this survey. We trust you will find

these results helpful as an JD Edwards user.

About Surety Systems

Over the past 13 years Surety Systems has built its reputation

in the JD Edwards community by providing companies, across a

full spectrum of fields and industries, with highly specialized

JDE Consultants. Our client-empowered approach has

proven to be the alternative solution many organizations

have been looking for. When using Surety Systems you

have no service contracts while you maintain

maximum flexibility and low project costs.

Everything we do is focused on the needs

of our clients.

Copyright 2014 Surety Systems. All rights reserved. No unauthorized reproduction without the clear and

proper reference to the title and author. All references to this publication must cite Surety Systems as

the author and include a link to owner’s home page at

www.suretysystems.com.


Documents

2014 JD Edwards Technology Survey Results - Surety … · 2014 JD Edwards Technology Survey Results ... Cognos Hyperion ... MicroStrategy MS SQL OBIEE Oracle OneView Reporting QuickView