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2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

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Page 1: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18
Page 2: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18
Page 3: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18
Page 4: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18
Page 5: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

2501

1550

331

104

98

190

917

3018

2337

11

0 10 20 30 40 50 60

Agriculture, forestry, fishing and huntingMining, quarrying, and oil and gas extraction

UtilitiesConstruction

ManufacturingWholesale trade

Retail tradeTransportation and warehousing

Information and cultural industriesFinance and insurance

Real estate and rental and leasingProfessional, scientific and technical services

Management of companies and enterprisesAdministration and support, waste…

Educational servicesHealthcare and social assistance

Arts, entertainment and recreationAccomodation and food services

Other services (except public administration)Public administration

2016 Employer One Sample | Main sector

Page 6: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Full-time Part-time Contract Seasonal Total

Under 25 year olds 3.82 3.75 1.75 3.48 12.8

25 to 54 year olds 49.94 7.81 8.23 1.33 67.31

55 year olds and over 14.97 2.83 1.59 0.5 19.89

Total 68.73 14.39 11.57 5.31 100

Percentages [%] of total=38,037 people

Page 7: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Yes, 198, 62%

No, 113, 35%

No answer, 9, 3%

2016 Employer One | Experienced separations over the last 12 months

Yes, 135, 57%

No, 72, 31%

No Answer, 28, 12%

2015 Employer One | Experienced separations over the last 12

months

Page 8: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Quits RetirementTemporary

LayoffsPermanent

Layoffs Dismissal Other Total

Managers & Executives 1.59 0.78 0.20 0.20 0.44 0.37 3.60Professionals (e.g. Engineers, Accountants) 5.50 7.26 0.17 0.34 0.75 0.98 14.99

Technical 1.09 0.07 0.07 0.20 0.37 0.03 1.83

Trades (Jouneyperson) 1.46 0.85 0.71 1.12 0.31 0.03 4.48

Apprentices 0.34 0.03 0.10 0.07 0.03 0.00 0.58

Sales and Marketing 2.54 0.24 0.58 0.17 0.17 0.10 3.80Administrative and Clerical 1.90 0.92 0.10 0.75 0.31 0.68 4.65

Production Workers 10.45 2.31 1.02 1.15 2.95 0.44 18.32

Service Workers 11.50 1.05 5.36 0.58 2.00 27.27 47.76

Total 36.36 13.50 8.31 4.58 7.33 29.92 100.00

Percentages [%] of total =2,948 disclosed separations

Page 9: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Yes, 251, 78%

No, 57, 18%

No answer, 12, 4%

2016 Employer One | Hired over the last 12 months

Yes, 153, 65%

No, 52, 22%

No answer, 30, 13%

2015 Employer One | Hired over the last 12 months

Page 10: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Full-time Part-time Contract Seasonal Total

Managers & Executives 2.79 0.15 0.24 0.17 3.35Professionals (e.g. Engineers, Accountants) 6.58 3.2 8.13 0.45 18.36

Technical 2.15 0.3 0.17 0.04 2.66

Trades (Jouneyperson) 2.42 0.17 0.28 0.07 2.94

Apprentices 0.64 0.13 0.81 0 1.57

Sales and Marketing 2.64 0.24 0.22 0.36 3.47

Administrative and Clerical 2.55 0.9 0.56 0.3 4.31

Production Workers 7.59 6.13 2 1.44 17.16

Service Workers 3.73 8.28 0.26 25.99 38.26Other 1.91 2.45 0.86 2.68 7.91Total 33 21.96 13.55 31.5 100

Percentages [%] of total= 5,337 people

Page 11: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Competency VotesWork ethic, dedication, dependability 121Communication (both oral and written) 90Customer service 90Self-motivated/ability to work with little or no supervision 82Teamwork/interpersonal 80Technical 58

Problem solving, reasoning, creativity 46Willingness to learn 38

Professionalism 29

Computer literacy 21Time management or organizational 21

Other 7Analytical/research 6

Page 12: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

High school diploma or equivalent

Trade certificate

College diploma

Undergraduate degree

Professional accreditation or graduate

Managers and Executives 15 0 31 40 57

Professionals (e.g. Engineers, Accountants) 6 3 32 35 44

Technical 9 16 45 12 10

Trades (Journeyperson) 8 51 4 0 2

Apprentices 41 6 10 1 3

Sales and Marketing 15 3 41 15 12

Administrative and Clerical 33 1 72 7 1

Production Workers 59 4 1 0 1

Service Workers 51 2 24 5 3

[Number of votes]

What is the preferred level of education required for new hires in the following occupation categories?

Page 13: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Yes, 121, 38%

No, 166, 52%

No answer, 33, 10%

2016 Employer One | Were any positions hard to fill in the past 12 months?

Yes, 64, 27%

No, 78, 33%

No answer, 93, 40%

2015 Employer One | Hard to fill the earlier specified positions?

Page 14: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Architectural technician /designer AZ driver Contract music educator

Engineer/software development

Automation systems / robot technician Barista with experience Controls manager Esthetician

Housekeeper Bilingual clerkControls programmer -robotics Financial advisor

HVAC technicianBilingual employment consultant Cook Financial analyst

Account Support Bilingual outreach manager Cook supervisor Fitter

AccountingBuilding & plumbing inspector Cooking prep person Flooring installer

Accounting SupervisorBuilding maintenance -handy person Customer service Flooring technician

Accredited francophone childhood educator Building manager - on site Deli manager Fork lift operator

AdministrationBusiness development manager Dishwasher Framer

Apprentice Carpentry Apprentice Early childhood educator French teacher

AssemblerCertified Chrysler technician Electrical controls designer Fund developer

Assistant manager Chef Electrician General farm labour

Automotive assembler Chef assistant manager Employment advisor General labourer

Automotive painter CNC machinist Employment specialist Heavy machinery operator

Automotive technician CNC Programmer EngineerHorticultural assistant (production worker)

Page 15: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

HVAC engineer Machinist Plumber Sales

HVAC technicianMarketing manager -digital or retai Press operator Sales and marketing

Industrial Electrician Mason Process technician Sales and marketing

IT training coordinator Material handler Production Sales assistant

Inside Business Sales Mechanic Production labourer Sales engineer - HVAC

Inspection Mechanical designer Production operator Sales professional

Installation assistantMechanical engineering designer Production worker Seasonal cook/chef

Installer Mental health therapist Professional painter Seasonal labourerInteractive media design & communications specialist Millwright Property inspector Senior manager

Kitchen helpMission funding coordinator Quality assurance Senior team accountant

Labourers Mushroom harvester Quality engineer Server

Licensed auto technician Office administration Real estate sales agent Service technician

Line cookPersonal support worker (PSW)

Regional sales manager -Quebec Service worker

Loans officer Petroleum mechanic Retail sales Skilled delivery/warehouse

Machine assembly Physiotherapist Room attendant Skills training facilitator

Page 16: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Stationary engineer Technical support

Stylist Technology

Summer aquatic staff Tool & die maker

Supervisor Training consultant

Support worker II Web developer

Team accountant Welder

Team manager

Page 17: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Reason Votes

Not enough applicants 64

Lack of qualifications (education level/credentials) 54

Lack of technical skills 53

Lack of motivation, attitude, or interpersonal abilities 53

Lack of work experience 47

No applicants at all 14

Inability to compete with other employers 13

Other 5

Lack of language requirements 3

Inability to assess a foreign educational qualification or credential 2

Page 18: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Competency VotesWork ethic, dedication, dependability 65Technical 55Self-motivated/ability to work with little or no supervision 43Teamwork/interpersonal 36Communication (both oral and written) 32Problem solving, reasoning, creativity 28Customer service 23

Professionalism 18Time management or organizational 17

Willingness to learn 14Analytical/research 5

Computer literacy 4Other 2

Page 19: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Hiring method Score

Word of mouth/personal contacts/referrals/informal networks 742

Online job boards/postings 594

Company's own internet site 343

Government employment centres or websites 343

Unsolicited resumes 315

Social media 270

Non-government or community employment service centres or websites 245

Newspaper ads 180

On-site job signs or posters 131

Trade or professional association publications/sites 129

On-site recruitment at schools, colleges, or universities 103

Executive search companies or temporary help agencies 100

Other 66

Job fairs 27

Page 20: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Yes, 89, 28%

No, 183, 57%

No answers, 48, 15%

2016 Employer One | Did you receive any assistance from a free employment service agency? (Total=320)

Page 21: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

83

6

26

8 5 4

0

10

20

30

40

50

60

70

80

90

Generalemployment

Immigrantsand visibleminorities

Youth Persons withdisabilities

Aboriginals OlderWorkers

2016 Employer One | Please select for which groups you received assistance from a free employment agency

Page 22: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Yes, 34, 10%

No, 239, 75%

No answer, 47, 15%

2016 Employer One | Did you use a paid recruitment agency?

Yes, 16, 7%

No, 125, 53%

No answer, 94, 40%

2015 Employer One | Used a paid recruitment agency

Page 23: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Yes, 131, 56%No, 62,

26%

No answer, 42, 18%

2015 Employer One | Plan on hiring over next 12 months ?

Yes, 190, 59%

No, 90, 28%

No answer, 40, 13%

2016 Employer One | Do you plan on hiring any employees over the next 12

months?

Page 24: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Full-time Part-time Contract Seasonal Total

Managers & Executives 2.46 0.22 0.03 0.06 2.77

Professionals (e.g. Engineers, Accountants) 4.29 1.12 0.98 0.17 6.55Technical 2.55 0.22 0.03 0.17 2.97

Trades (Jouneyperson) 2.55 0.11 0.08 0.2 2.94

Apprentices 0.78 0.03 1.6 0 2.41

Sales and Marketing 2.72 0.34 0.34 0.56 3.95

Administrative and Clerical 2.55 0.48 0.2 0.14 3.36

Production Workers 12.18 6.75 5.71 1.46 26.11

Service Workers 33.73 7 0.14 8.07 48.94Total 63.81 16.27 9.1 10.81 100

Percentages [%] of the anticipated total of 3,570 people

Of the number of panned hires, how many do you expect will be in the following categories?

Page 25: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Occupational group Retirements ExpansionTechnological Change Seasonal

Fill a vacancy/Replacement Other

Managers and Executives 4 17 0 2 12 0Professionals 7 25 0 1 12 3

Technical 0 19 0 4 7 1Trades (Journeypersons) 3 18 0 2 7 0

Apprentices 1 9 0 1 5 1Sales and Marketing 2 19 1 3 9 0Administrative and Clerical 3 23 1 3 13 2

Production Workers 0 21 0 6 11 2Service Workers 0 13 0 11 19 6

Total 20 164 2 33 95 15

Votes

Please select the main reasons you anticipate hiring for the following occupational groups over the next 12 months:

Page 26: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Excellent, 27, 8%

Good, 114, 36%

Fair, 82, 26%

Poor, 48, 15%

No answer, 49, 15%

2016 Employer One | Rating availability of workers in the London Economic

Region

Excellent, 15, 6%

Good, 81, 35%

Fair, 64, 27%

Poor, 24, 10%

No answer, 51, 22%

2015 Employer One| Rating avaialbility of workers in the

London Economic Region

Page 27: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Yes, 214, 67%

No, 58, 18%

No answer, 48, 15%

2016 Employer One | Your organization provided professional

development or training during 2015

150

58

75

63

117

14

0 50 100 150 200

Fund it (fully or partially)

Using government hiringand training incentives

Offer flexibility in workschedule

Supply information oncareer development

Internally

Other

2016 Employer One | Indicate how you support training/professional

development

Page 28: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

#1 | Type of Training [votes]

New employee orientation 58

Technical skills 49

Health & safety/first aid 39

Professional qualifications (e.g. industry certifications) 21Soft skills (e.g. communication, teamwork, literacy) 16

New technology/equipment 9

Management training 7Other 5

Supervisory training 2

Academic upgrading 2No answer 112Total 320

#2 | Type of Training [votes]

Health & safety/first aid 33

New employee orientation 24

Technical skills 23Soft skills (e.g. communication, teamwork, literacy) 21

Professional qualifications (e.g. industry certifications) 15

New technology/equipment 13Other 8

Management training 7

Supervisory training 5

Academic upgrading 5No answer 166Total 320

#3 | Type of Training [votes]Soft skills (e.g. communication, teamwork, literacy) 21

Professional qualifications (e.g. industry certifications) 19

Health & safety/first aid 17

New employee orientation 17

Management training 15

Technical skills 12

Supervisory training 6

New technology/equipment 5Other 5

Academic upgrading 4No answer 199Total 320

Page 29: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

On Site OnlineOff Site-

LocalOff Site-

Not LocalNot

Available Total

Technical skills 71 9 22 20 1 123

Health and safety/first aid 92 16 33 3 0 144Orientation 134 4 2 0 0 140

New technology/equipment 74 13 10 11 2 110

Professional qualifications 13 18 32 21 10 94

Soft skills (e.g. communication, teamwork) 64 19 17 9 1 110

Management 32 6 16 21 6 81

Supervisory 39 7 15 12 5 78

Academic upgrading 6 16 29 10 12 73Other 4 2 2 5 6 19Total 529 110 178 112 43 972

Page 30: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18

Score "5" Score "4" Score "3" Score "2" Score "1" Total scoreCost 63 38 30 13 4 583

Loss of productivity during training time 54 32 19 15 6 485

Relevant training is not offered locally 22 26 15 22 12 303

Awareness of existing training programs 11 24 16 16 13 231

Losing trained employees to other businesses 19 16 13 9 13 216

Distance to travel to facility 5 16 26 15 13 197

Awareness of training support programs 4 12 17 18 19 155

Awareness of legislated training 5 4 11 8 14 90Other 5 2 4 3 8 51

Note: The “score of 5” is associate to rank 1, the score of 4 is associated to rank 2, and so forth.

Page 31: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18
Page 32: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18
Page 33: 2015 Results - worktrends.ca · Teamwork/interpersonal 36 Communication (both oral and written) 32 Problem solving, reasoning, creativity 28 Customer service 23 Professionalism 18