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Page 1: 2016 / 2017 NOT-FOR-PROFIT Compensation Solutions' 2016 - 2017 Not For Profit... · total rewards picture for the not-for-profit sector. This survey has become a valuable resource
Page 2: 2016 / 2017 NOT-FOR-PROFIT Compensation Solutions' 2016 - 2017 Not For Profit... · total rewards picture for the not-for-profit sector. This survey has become a valuable resource

2016 / 2017 NOT-FOR-PROFIT COMPENSATION SURVEY

Data Effective: June 1, 2016 Data Published: January 2017

Number of Companies: 654

Number of Survey Positions: 76 Number of Employees Reported: 5,765

All rights reserved. © Total Compensation Solutions, LLC. Printed in the United States of America.

This publication of the 2016/2017 Not-for-Profit Compensation Survey may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means (electronic, mechanical, photocopying, recording or otherwise) without the expressed prior written permission of Total Compensation Solutions, LLC., 200 Business Park Drive, Armonk, NY 10504. The information provided in this report is confidential and for the use of the subscribing organization only. By accepting this material, you agree that it will not be reproduced for or disclosed to organizations or persons outside of your organization.

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Table of Contents

I. Executive Summary Introduction ---------------------------------------------------------------------------------- 7 Participant Demographics --------------------------------------------------------------- 10 Findings and Observations -------------------------------------------------------------- 12 II. Organization Structure Typical Organization Chart – Large Not-for-Profits -------------------------------- 18 Typical Organization Chart – Small Not-for-Profits -------------------------------- 21 III. Compensation Analysis Compensation Analysis ------------------------------------------------------------------ 23 0010 Chief Executive Officer/ Executive Director --------------------------- 24 0020 Chief Operating Officer/ Deputy Executive Director ----------------- 26 0021 Director of Communications ----------------------------------------------- 28 0022 Communications Coordinator --------------------------------------------- 30 0030 Top Legal Executive/ General Counsel -------------------------------- 32 0031 Assistant General Counsel ------------------------------------------------ 34 0032 Staff Attorney ----------------------------------------------------------------- 36 0034 Legal Administrative Assistant -------------------------------------------- 38 0040 Top Research Executive --------------------------------------------------- 40 0041 Research Director ----------------------------------------------------------- 42 0042 Research Manager ---------------------------------------------------------- 44 0043 Research Associate --------------------------------------------------------- 46 0050 Top Human Resources Executive --------------------------------------- 48 0051 Human Resources Director ----------------------------------------------- 50 0052 Human Resources Manager ---------------------------------------------- 52 0053 Human Resources Generalist -------------------------------------------- 54 0054 Benefits Specialist ----------------------------------------------------------- 56 0060 Top Administration Executive --------------------------------------------- 58 0061 Top Facilities Executive ---------------------------------------------------- 60 0062 Office Manager --------------------------------------------------------------- 62 0063 Administrative Assistant, CEO -------------------------------------------- 64 0064 Administrative Assistant ---------------------------------------------------- 66 0070 Top Government Affairs Executive -------------------------------------- 68 0071 Director of Government Affairs ------------------------------------------- 70 0072 Manager of Government Affairs (NEW) -------------------------------- 72 0080 Chief Financial Executive -------------------------------------------------- 74 0081 Controller ----------------------------------------------------------------------- 76 0082 Accounting Manager -------------------------------------------------------- 78 0083 Treasurer ----------------------------------------------------------------------- 80 0084 Payroll Supervisor Manager ----------------------------------------------- 82 0085 Accountant --------------------------------------------------------------------- 84 0090 Top Development Executive ---------------------------------------------- 86 0091 Top Grant Administration Executive ------------------------------------ 88 0092 Director of Membership ---------------------------------------------------- 90

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Table of Contents – continued

0093 Grant Proposal Manager --------------------------------------------------- 92 0094 Grant Proposal Writer ------------------------------------------------------- 94 0095 Fundraising Director --------------------------------------------------------- 96 0096 Fundraising Coordinator --------------------------------------------------- 98 0100 Top Information Systems Executive ------------------------------------ 100 0101 Information Systems Director --------------------------------------------- 102 0102 Information Systems Manager -------------------------------------------- 104 0103 Website Director ------------------------------------------------------------- 106 0104 Systems Analyst-Intermediate Level ------------------------------------ 108 0105 Systems Analyst-Entry Level --------------------------------------------- 110 0106 Database Developer (Oracle) --------------------------------------------- 112 0110 Top Marketing Executive --------------------------------------------------- 114 0111 Top Public Relations Executive ------------------------------------------ 116 0112 Marketing Director ----------------------------------------------------------- 118 0113 Marketing Manager ---------------------------------------------------------- 120 0114 Marketing Representative ------------------------------------------------- 122 0115 Public Relations Director --------------------------------------------------- 124 0116 Public Relations Coordinator ---------------------------------------------- 126 0117 Social Media Coordinator -------------------------------------------------- 128 0120 Top Publications Executive ------------------------------------------------ 130 0121 Managing Editor -------------------------------------------------------------- 132 0122 Senior Editor ------------------------------------------------------------------ 134 0123 Editor ---------------------------------------------------------------------------- 136 0125 Art Director -------------------------------------------------------------------- 138 0130 Top Program Executive ---------------------------------------------------- 140 0131 Top Professional Development Executive ----------------------------- 142 0133 Program Director ------------------------------------------------------------- 144 0134 Education Director ----------------------------------------------------------- 146 0135 Training Specialist ----------------------------------------------------------- 148 0136 Director, Volunteer Services ---------------------------------------------- 150 0137 Program Associate ---------------------------------------------------------- 152 0138 Special Events Planner ----------------------------------------------------- 154 0139 Meeting Coordinator -------------------------------------------------------- 156 0140 Outreach (Volunteer) Coordinator --------------------------------------- 158 0141 Project Manager -------------------------------------------------------------- 160 0142 Curator -------------------------------------------------------------------------- 162 0143 Social Worker (MSW) ------------------------------------------------------- 164 0144 Substance Abuse Counselor (NEW) ------------------------------------ 166 0145 Membership Manager (NEW) --------------------------------------------- 168 0146 Membership Coordinator (NEW) ----------------------------------------- 170 0147 Director of Health Services (NEW) -------------------------------------- 172 0148 Family Planning and/or Health Coordinator (NEW) ----------------- 174

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Table of Contents – continued

IV. Personnel Policies and Practices Salary Adjustment Policies -------------------------------------------------------------- 177 Benefits Policies ---------------------------------------------------------------------------- 179 Annual Bonus/Incentive Plans ---------------------------------------------------------- 184 Paid Time Off (PTO) ---------------------------------------------------------------------- 187 Board of Trustees -------------------------------------------------------------------------- 189 V. Reference Survey Methodology / Job Matching ------------------------------------------------- 193 Definition of Terms Used in This Report --------------------------------------------- 194 Uses of Survey Data ---------------------------------------------------------------------- 197 Updating Salary Survey Data ----------------------------------------------------------- 198 Data Suppression -------------------------------------------------------------------------- 199 Determining Salary Ranges ------------------------------------------------------------- 200 Total Compensation Analysis ----------------------------------------------------------- 202 Total Compensation Solutions, LLC -------------------------------------------------- 203

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2016/2017 Not For Profit Compensation Survey

Copyright © 2017 Total Compensation Solutions, LLC Page 7

Introduction

Welcome to the fourteenth edition of Total Compensation Solutions’ (TCS) Not-for-Profit Compensation Survey. In 2003, we launched this survey because we saw a need for a comprehensive review of not-for-profit staff compensation. Accordingly, this study reviews total cash compensation (base salary plus annual bonus) as well as: salary increases, benefits practices, retirement practices, paid time off and bonus practices. We collect this data to capture a total rewards picture for the not-for-profit sector. This survey has become a valuable resource for evaluating compensation in the competitive market for not-for-profit organizations of all sizes and it is also being used by some of largest compensation consulting firms in the US. The 2016/2017 Not-for-Profit Compensation Survey gathers and reports compensation data on 76 positions found in 654 not-for-profit organizations. TCS saw a 22% increase in employee data points over last year. We have now seen three consecutive years of growth in the database. This growth continues to increase the credibility of the data as a reasonable and effective source of current compensation data. In 2016, the news was dominated by the presidential campaign and ultimately the election of Donald Trump. One of the primary promises of the Trump administration and the republican controlled congress is the repeal and replacement of the Affordable Care Act (aka Obamacare). This issue has a direct connection to the data we report in this survey. Health benefits are an important component of an employee’s total compensation package regardless of whether you work for a not-for-profit or for-profit organization. Over the last three years we have seen the overall cost of benefits as a percentage of total payroll decrease each year. Will this decline continue or will the cost of benefits start to creep back up given the uncertain status of Affordable Care Act. At this moment, we can only speculate. The new administration inherits an economy of relatively low unemployment (4.7% at the time of publication) and strong stock market growth. These conditions should in theory be good for development and fundraising efforts as well as compensation in the not-for-profit sector. It is vital that organizations have an awareness of what is happening in the external market to achieve an understanding of what is considered competitive and reasonable regarding compensation for their employees.

TCS believes that this report will be a helpful tool in achieving participants’ and subscribers’ compensation objectives and monitoring best practices for this industry sector. Accordingly, we are pleased to provide your copy of the 2016/2017 Not-for-Profit Compensation Report.

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2016/2017 Not For Profit Compensation Survey

Copyright © 2017 Total Compensation Solutions, LLC Page 8

Introduction - continued TCS looks at three primary areas which are relevant to successful management of not-for-profit pay programs. They are the following:

Organization Structure Cash Compensation levels and Personnel Policies and Practices.

There are also significant differences in pay practices dependent upon three other factors:

Geographic location Organization type and Operating budget.

This report is designed to address the primary topics listed above as well as the differentiating factors. All of these topics and factors have an impact on compensation plans among not-for-profits. By completing this research and a study of the factors impacting compensation, TCS can help not-for-profit organizations explain and justify their compensation policies and practices. This survey is conducted using rigid standards and methods developed by TCS in conjunction with survey participants. This year, we sent the input document to past and prospective participants and we promoted the survey via follow-up emails through December. We also gathered data using publicly filed documents and incorporated that information into the database with appropriate adjustments for effective date and job matching criteria. TCS uses statistical process control for all of our surveys. This is a process for: compiling data; screening data; answering questions arising from the initial screening process; preparing micro- and macro-reports that allow survey analysts to review single organization data for comprehensive response, and match quality and consistency of pay practices as well as reports that compare all organizations’ response on similar positions. The result is a comprehensive database which TCS uses to prepare the final survey report and ensure its accuracy.

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2016/2017 Not For Profit Compensation Survey

Copyright © 2017 Total Compensation Solutions, LLC Page 9

Introduction - continued This survey report is divided into five sections as described below: Section I Executive Summary Provides an introduction of the survey and its

overall objective to present an alternative source of data for not-for-profits, our methodology, participant demographics and key findings.

Section II Organization Structure Presents typical organization charts for large and small not-for-profit organizations.

Section III Compensation Analysis Reports compensation data effective as of June 1, 2016 for 76 survey positions based on national, regional, industry and operating budget size groupings.

Section IV Personnel Policies & Practices

Provides information on personnel policies and practices including salary administration, benefits, bonus/incentive plans, vacation policy, and compensation and governance practices for the Board of Trustees/Directors.

Section V Reference Defines and explains terms used in this report and provides technical notes on survey use.

TCS is pleased to present this report on compensation and personnel policies and practices to the not-for-profit industry sector. We appreciate the work of all of those organizations that provided data, feedback, interest and support. We believe that this survey provides a timely and accurate assessment of pay practices among not-for-profit organizations. If you have any questions on this report or would like to provide additional feedback on this survey, please call our offices at (914) 730-7300 or email your questions to Tom Bailey [email protected] or Paul Gavejian [email protected]

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2016/2017 Not For Profit Compensation Survey

Copyright © 2017 Total Compensation Solutions, LLC Page 10

Participant Demographics

Geographic Breakdown of Survey Participants

Region Number Percentage Northeast 163 25% Southeast 84 13% North Central 133 20% Mountain/South Central 92 14% Western 182 28% Total 654 100%

Western

Mountain/South Central

North Central

Northeast

Southeast

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2016/2017 Not For Profit Compensation Survey

Copyright © 2017 Total Compensation Solutions, LLC Page 11

Participant Demographics - continued

Industry Breakdown of Survey Participants

Industry Number Percent

Social Services/ Religious 366 56% Health & Welfare/ Education 149 23% Membership Organizations 37 6% Research/ Environmental Advocacy 28 4% Cultural 74 11% Total 654 100%

Social Services/ Religious

56%

Health & Welfare/

Education23%

Membership Organizations

6%

Research/ Environmental

Advocacy4%

Cultural11%

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2016/2017 Not-for-Profit Compensation Survey

Top Development Executive0090Responsible for the not-for-profit organization's fund raising activities including both targeted and large-scale charity contributions. Oversees the success of these events and develops enhanced procedures for improving the visibility of these events and the contribution level. Performs ongoing review of potential events and selects charitable events based upon potential for maximizing charitable contributions. This position typically reports to the Chief Executive Officer of the organization..

Finance and Operating StatisticsNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

169 177 69.8 14.8 28.2 65.4Operating Budget ($000,000's) 70.4

All Companies - NationalNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

169 177 164.8 122.3 159.1 200.3Annual Base Salary ($000's) 164.3

37 39 20.3 3.0 10.0 34.9Annual Bonus Paid ($000's) 20.6

169 177 169.2 124.4 159.8 201.0Total Compensation - All ($000's) 168.8

37 39 208.5 159.5 186.5 262.0Total Compensation - Bonus Paying Only ($000's) 207.5

24 26 102.5 67.1 84.2 136.3Salary Range Minimum ($000's) 107.2

24 26 129.9 86.4 105.3 166.3Salary Range Midpoint ($000's) 136.9

24 26 157.2 100.3 128.0 198.8Salary Range Maximum ($000's) 166.6

NortheastNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

48 51 170.5 126.8 172.0 206.2Annual Base Salary ($000's) 173.0

11 12 22.0 5.0 8.0 45.4Annual Bonus Paid ($000's) 24.6

48 51 175.6 129.9 175.4 231.1Total Compensation - All ($000's) 178.8

SoutheastNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

18 18 157.0 111.1 159.1 184.9Annual Base Salary ($000's) 157.0

4 4 16.4 3.6 11.4 34.2Annual Bonus Paid ($000's) 16.4

18 18 160.7 111.1 159.1 187.8Total Compensation - All ($000's) 160.7

North CentralNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

29 30 157.5 113.8 149.4 186.3Annual Base Salary ($000's) 156.3

3 3 24.3 -- 10.0 --Annual Bonus Paid ($000's) 24.3

29 30 160.1 113.8 149.4 194.6Total Compensation - All ($000's) 158.7

Mountain/South CentralNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

28 30 157.2 122.9 154.1 179.8Annual Base Salary ($000's) 153.5

8 9 14.9 1.2 14.5 23.5Annual Bonus Paid ($000's) 13.3

28 30 161.4 126.7 156.1 182.6Total Compensation - All ($000's) 157.5

WesternNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

46 48 170.9 131.9 163.2 201.4Annual Base Salary ($000's) 169.5

11 11 22.7 2.2 10.0 50.0Annual Bonus Paid ($000's) 22.7

46 48 176.4 131.9 165.5 201.4Total Compensation - All ($000's) 174.7

4

157

9# of Co's Indicating Stronger Than:

# of Co's Indicating Equal to:

# of Co's Indicating Less than:

Data Effective: June 1, 2015

Survey Match Quality Information (all companies)

4

163

9# of EEs Stronger Than:

# of EEs Equal to:

# of EEs Less than:

Survey Degree Level (all companies)

1# of EEs Indicating BA/BS:

Page 86

Copyright © 2017: Total Compensation Solutions

20# of EEs Indicating MA/MBA:

--# of EEs Indicating PhD:

--# of EEs Indicating MD:

--# of EEs Indicating Law:

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2016/2017 Not-for-Profit Compensation Survey

Top Development Executive0090

Social Services/ReligiousNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

92 93 158.6 118.2 150.9 195.5Annual Base Salary ($000's) 158.4

21 21 21.7 2.6 10.0 43.9Annual Bonus Paid ($000's) 21.7

92 93 163.5 118.2 153.0 200.9Total Compensation - All ($000's) 163.3

Health & Welfare/EducationNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

25 28 172.6 120.5 161.3 216.2Annual Base Salary ($000's) 169.9

9 11 25.4 4.0 15.3 41.5Annual Bonus Paid ($000's) 25.7

25 28 181.7 120.5 161.3 226.5Total Compensation - All ($000's) 180.0

Membership OrganizationsNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

8 8 165.0 118.2 164.0 195.9Annual Base Salary ($000's) 165.0

2 2 -- -- -- --Annual Bonus Paid ($000's) --

8 8 167.6 118.2 164.0 195.9Total Compensation - All ($000's) 167.6

Research/Environmental AdvocacyNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

11 11 161.6 133.6 166.1 190.5Annual Base Salary ($000's) 161.6

1 1 -- -- -- --Annual Bonus Paid ($000's) --

11 11 162.9 133.6 167.0 190.5Total Compensation - All ($000's) 162.9

CulturalNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

33 37 177.0 147.6 168.8 211.8Annual Base Salary ($000's) 175.3

4 4 7.8 2.4 4.7 16.3Annual Bonus Paid ($000's) 7.8

33 37 178.0 147.6 168.8 211.8Total Compensation - All ($000's) 176.2

Operating Budget Up to $5 MillionNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

10 11 100.1 78.7 96.0 116.4Annual Base Salary ($000's) 97.7

4 5 4.7 0.9 2.0 11.3Annual Bonus Paid ($000's) 4.0

10 11 101.9 78.9 96.0 116.4Total Compensation - All ($000's) 99.5

Operating Budget $5 to $10 MillionNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

15 15 113.1 77.7 106.1 133.9Annual Base Salary ($000's) 113.1

1 1 -- -- -- --Annual Bonus Paid ($000's) --

15 15 113.1 77.7 106.1 133.9Total Compensation - All ($000's) 113.1

Operating Budget $10 to $20 MillionNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

34 35 154.6 126.2 148.7 175.2Annual Base Salary ($000's) 152.6

4 4 13.5 6.3 14.5 19.8Annual Bonus Paid ($000's) 13.5

34 35 156.2 129.7 150.0 177.1Total Compensation - All ($000's) 154.2

Operating Budget $20 to $50 MillionNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

59 61 161.7 133.6 160.0 185.9Annual Base Salary ($000's) 162.5

12 12 21.4 2.4 11.0 41.7Annual Bonus Paid ($000's) 21.4

59 61 166.1 133.6 160.0 186.5Total Compensation - All ($000's) 166.7

Operating Budget Over $50 MillionNo. of

Co'sNo. of

EEs Average25th

Percentile50th

Percentile75th

PercentileWeighted

Average

51 55 203.0 159.1 202.8 238.0Annual Base Salary ($000's) 200.9

16 17 26.2 5.4 14.9 48.9Annual Bonus Paid ($000's) 27.8

51 55 211.2 162.1 202.8 253.6Total Compensation - All ($000's) 209.5

Page 87

Copyright © 2017 Total Compensation Solutions

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2016/2017 Not For Profit Compensation Survey

Copyright © 2017 Total Compensation Solutions, LLC Page 203

Total Compensation Solutions is an independent human resources consulting firm that assists clients in achieving their strategic compensation objectives. The firm uses market data to identify best practices in a variety of topical areas including: board compensation; executive, middle management and staff compensation; performance management; organization structure; health and welfare; and retirement benefits. From offices in Armonk, NY, TCS gathers and reports information on compensation, personnel practices and benefits and as a trusted advisor to management applies the most effective, market-driven solution to each organization’s unique set of circumstances. TCS provides comprehensive compensation consulting services to organizations in a variety of industries. For more information, visit www.total-comp.com or contact us at:

If you have any questions on this report or would like to comment on this survey or future editions, please call our offices at 914-730-7300 or email your questions to: Tom Bailey [email protected] or Paul Gavejian [email protected]

For more information about Total Compensation Solutions, please visit our Website www.total-comp.com or contact us at:

All rights reserved. © 2017 Printed in the United States of America. This publication of the 2016/2017 Not-for-Profit Compensation Survey may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior written permission of Total Compensation Solutions, LLC, 200 Business Park Drive, Armonk, NY 10504.

Total Compensation Solutions, LLC. 200 Business Park Drive

Suite 102 Armonk, NY 10504

Phone: (914) 730 – 7300 Fax: (914) 730 – 7303