2016 ANNUAL REPORT

REFLECTING THE FUTUREREFLECTING THE FUTURE

Dear Friend,

For seven straight years, we have seen job outcomes increase for the men and women who have come through Chrysalis’ doors. The more than 2,300 jobs secured by our clients in 2016 is incredible, yet it is only one of several important results.

In 2016, the number of clients moving from a transitional job in our street maintenance social enterprise to outside employment increased by 30 percent. Even those outcomes are eclipsed by the fact that 71 percent of the clients we reached reported that they were still employed 6 months after landing a job.

An annual report presents us with an opportunity to reflect on a full calendar year of our successes, our growth, and our opportunities for the future. In the pages that follow, you will indeed find illuminating statistics and information on programmatic outcomes of which we are exceedingly proud. But this year also marked a moment between what has been and what we expect to be – two significant stages in the Chrysalis story.

At the start of 2016, we stood at the conclusion of

2016 ANNUAL REPORT REFLECTING THE FUTURE

1 • CHRYSALIS

Chrysalis is a nonprofit organization dedicated to

creating a pathway to self-sufficiency for homeless and low-income individuals by providing the

resources and support needed to find and retain

employment.

for homeless and low-income individuals by providing the resources and support needed to find and retain employment.

2016 Annual Report

Chrysalis is a nonprofit organization dedicated to

creating a pathway to self-sufficiency for homeless and low-income individuals by providing the

resources and support needed to find and retain

employment.

Photography by John Nyboer

CHRYSALIS • 2ChangeLives.org

a five-year strategic plan, reflecting on the crucial groundwork and new programs that had been launched as a result of planning put into action. Our core curriculum of job prep classes had been refined and updated to stay current with the job market trends. We increased our capacity by renovating and improving the footprints of our Downtown and Pacoima centers. We worked tirelessly to grow opportunities through our social enterprise businesses. We also surrounded ourselves with key outside resources, and our network of partners and supporting programs has grown to more than 120 organizations.

We reflected on all of these past achievements, and then asked ourselves to look forward to 2022. What will be reflecting back at us when we look in the mirror at the end of another five-year strategic plan?

Chrysalis will never rest on its laurels or stop challenging itself to do better. That’s because we believe that everyone should have the opportunity to succeed, regardless of their past or present barriers. Furthermore, we believe that our central

focus on self-sufficiency through employment addresses an unmet need among an underserved population. When we look in the mirror five years from now, we intend to see double the number of job outcomes for our clients!

The Los Angeles Homeless Services Authority (LAHSA) confirmed that the number of individuals experiencing homelessness in the County continued to grow in 2016, reaching almost 47,000. At the same time, data was presented at the 2016 Economic Roundtable conference showing that a job is a needed intervention for 70 percent of Los Angeles County’s homeless population, adding another voice to our rally for a focus on jobs and other supportive services.

As we reflect on the conclusion of 2016, we are spurred to action and ready to take on another ambitious journey. This is more than a challenge to be met – it is a promise to our future clients, because theirs are the faces reflecting back at us in the mirror.

Mark Loranger President & CEO

Jill BaldaufBoard Chair

Hayward KaiserImmediate Past Chair

30 staff and board members

collectively spent...

..710 hours over nine months

developing a plan and gathering

data from client focus groups, to

help us reach the goal of...

..DOUBLE JOBSin the next 5 years.

OUR 5-YEAR STRATEGIC PLAN PREPARING TO DOUBLE DOWN

CLIENT DEMOGRAPHICS

We want our clients to love the person they see in the mirror – to believe in themselves and a second chance. Each person who chooses to participate in Chrysalis’ program has their own set of barriers to employment, but they also have talents that can be utilized or developed to find their own success. Their backgrounds may vary, the challenges they face may be different, but one thing is the same – they want to change their life through a job. In order to help clients meet this goal, we take a personalized approach to each and every one.

3 • CHRYSALIS 2016 Annual Report

100%low-income

75%with their high school

diploma or GED

55%criminal record

11%veterans

27%history of

substance abuse

A CLOSER LOOK:INCREASING NUMBER OF WOMEN SERVED

One in four individuals experiencing homelessness in the U.S. is a woman. In LAHSA’s 2016 homeless count, the number of individuals identifying as female increased by 55 percent since 2013. And at Chrysalis, the number of female clients has increased by 10 percent over the last three years.

Programs combining rapid re-housing with employment supports, such as the Housing & Jobs Collaborative and Breaking Barriers, are additional resources for clients facing homelessness. These are vital resources as 74 percent of individuals are unstably housed when they arrive at Chrysalis.

FROM THE INSIDE LOOKING OUT:HOUSING & STABILITY

33% - homeless

Homeless includes clients who may be living in an emergency shelter, transitional housing, or on the streets.

28% - with friends or

family

12% - in a rehab facility

1% - in a motel or hotel

HOUSING

26% - housed

“Chrysalis wanted more for me, and

that made me want more for

myself.

- LaShonda

CHRYSALIS • 4ChangeLives.org/Our-Clients

- LaShondaProperty Manager

“What do you want to do?” It’s one of the first questions our Employment Specialists ask our clients. Some folks have specific ideas, but many have not had the luxury or have never been asked to reflect on their personal goals. Our core employment program and services are designed to support the groundwork (and even soul-searching) clients do with support from our Employment Specialists.

The first day for a Chrysalis client begins with orientation and a meeting with their Employment Specialist – who will be their personal advocate and case manager. Afterward, our Job Prep classes become the

building blocks to begin the job search. In 2016, our volunteers and staff members contributed to 20,967 hours of core curriculum instruction, helped clients prepare 2,492 resumes, and conducted 2,280 practice interviews.

With more than 2,300 clients landing jobs during 2016, this marked the seventh straight year of growth in job outcomes. Even more exciting is the 71 percent of clients reached who were still working six months after landing their initial job.

5 • CHRYSALIS 2016 Annual Report

CORE EMPLOYMENT PROGRAM

14%13%

11%

11%

10%

6%5%5%

20%

A CLOSER LOOK: JOBS & INDUSTRIES

Since 2010, the year before Chrysalis launched our last 5-year strategic plan, job outcomes have increased by 50 percent. In 2016, more than 2,300 men and women secured employment with our support.

JOBS BY INDUSTRY

Food Service

Construction / General Labor

Retail / Customer Service

Warehouse

Maintenance / Janitorial

Transportation

Administrative / Office

Security

Healthcare

Other5%

0

500

1,000

1,500

2,000

2,500

2016201620142013201220112010

CHRYSALIS • 6ChangeLives.org/Our-Program

“There is a second chance, but you have to find it. I found mine at

Chrysalis.

- LaBron- LaBron

A CLOSER LOOK: OUR RESOURCESA reflection of the needs of job seekers in today’s changing job market.

Writing Empowerment Program

Women’s Empowerment Program

Customer Service Training Workshop

Support Groups

Work Wardrobe

Driver’s License Fund

Scholarship Funds

Legal Counseling with LAFLA

Mental Health Counseling

Transportation Assistance

Mail Center

Phones & Message Center

Computer & Internet Access

Practice Interviews

Resume Preparation

Convictions & The Job Search Class

Job Preparation Classes

Aircraft Cabin Cleaner

Chrysalis first offered transitional job opportunities in 1991, and we have since become a recognized leader in the field. In 2016, 724 men and women worked a transitional job with Chrysalis.

Transitional jobs provide a chance to develop marketable experience and occupational skills within a closely supervised, supportive working environment, increasing the likelihood of success in the job market. We are thrilled to have increased both participation and transitions to outside employment from our three social enterprises in 2016.

The most recognizable transitional jobs are with our street maintenance teams – embedded within 16 Business Improvement Districts throughout Los Angeles

County. Our clean teams provide local communities with street sweeping, pressure washing, and graffiti removal services. We also have a staffing division, which works directly with businesses in search of temp or temp-to-perm employees.

In November 2016, we launched a game-changing partnership with the City of Los Angeles Office of the Mayor, sponsored by Caltrans. The New Roads to Second Chances Los Angeles Reentry Employment Program provides individuals on probation or parole the opportunity to work transitional jobs with Chrysalis on highway maintenance crews. At full implementation, we will be deploying six crews of up to 45 workers, five days a week.

7 • CHRYSALIS 2016 Annual Report

TRANSITIONAL JOBS PROGRAM

724clients worked

transitional jobs

$3.7mwages earned by

Chrysalis clients

361,796hours worked through

Chrysalis Enterprises

5,750+tons of trash collected

46,803graffiti tags removed

t he number o f clients hired towork a transitional job through ourstreet maintenanceSOCIAL ENTERPRISEi n c r e a s e d b y

44%

In 2016

contributing to arecord-setting

men and women, who earned a paycheck

and an opportunity to change their life!

724

CHRYSALIS • 8ChangeLives.org/Our-Program/Transitional-Jobs

“I used to doubt myself. I didn’t

have confidence. Chrysalis gave me

confidence.

- Brandon- BrandonClean Team Member

2016 FINANCIALS

OPERATING REVENUE & SUPPORT

Individuals & Corporations $1,543,117 11%Foundations $1,882,518 13%Government $1,425,445 10%Events $1,242,845 9%Chrysalis Enterprises $8,230,758 57%______________________________________________TOTAL $14,324,683 100%

EXPENSES

Fundraising & Administration $1,696,641 12%Program $4,591,093 32%Chrysalis Enterprises $7,905,991 56%______________________________________________TOTAL $14,193,725 100%

9 • CHRYSALIS 2016 Annual Report

3Chrysalis

centers

109full-time

employees

390volunteers

OPERATING REVENUE & SUPPORT

57% Chrysalis

Enterprises

11% Individuals & Corporations

13% Foundations

10% Government

9% Events

EXPENSES

12% Fundraising & Administration

32% Program

56% Chrysalis

Enterprises

CHRYSALIS • 10ChangeLives.org/Our-Results

“I am no longer looking back. I am looking

forward. I just continue to grow!

- Darlene- Darlene

3Chrysalis

centers

109full-time

employees

390volunteers

Sober Living Home Manager & Entrepreneur

THANK YOU! THANK YOU! In 2016, a tremendous community of individuals, foundations, corporations, organizations, and government agencies contributed to Chrysalis – making it possible for thousands of Chrysalis clients to secure employment.

Thank you!

2016 BOARD OF DIRECTORS

Hayward J. Kaiser, Board ChairRobert E. Hart, Immediate Past Chair Jill Baldauf, Vice ChairMarchell Hilliard, SecretaryPaul Stapleton, TreasurerMark Loranger, President/CEOMarc AckermanJeffrey DalyTimothy DuboisRick HessMary Ellen KanoffJoan KramerJonathan LevinsonAlan LongCaroline MacDonaldNancy McCabeKaren Murphy O’BrienGary NewmanPeter NicholsKerry O’NeillKatherine PopeBrett RatnerColin ShepherdSteven VielhaberDana WaldenHenry WeissmannHoward Zelikow

ADVISORY BOARD

Penny BrownMark GordonRonald HogeDonna LangleyKatie Locke-Aviv

$100K +The Ahmanson FoundationAnonymousConrad N. Hilton Foundation The Herb Alpert FoundationJohnny Carson FoundationSeth MacFarlane FoundationWeingart Foundation

$50,000–$99,999AnonymousBank of America Merrill LynchThe Carl and Roberta Deutsch

FoundationThe Green FoundationHearst CorpKayne Anderson Capital Advisors

FoundationREDF

$25,000–$49,999AnonymousCarrie Estelle Doheny FoundationThe Dan Murphy FoundationDreamWorks SKGCurtis S. GardnerGesner-Johnson Family FoundationGreystarHobart Street, Inc.JP’s Peace Love & Happiness FoundationVicki & Larry LondonMichael McFerranLisa & Craig MurrayNBC UniversalTracy & Brian RobbinsStand Together FoundationKara & Henry SteinbergU.S. BankUnited Talent AgencyUnited Way of Greater Los Angeles

$10,000–$24,9993 Arts EntertainmentAccentureMarc AckermanAEGON Transamerica FoundationAirbnb, Inc.Alliance ResidentialAnonymousARC Group USAAvenue5 Residential

Jill Baldauf & Steve GrossmanAmbassador & Mrs. Frank & Kathy

BaxterMelissa Blake & Robert OrciBob & Dolores Hope FoundationBrad Lemons FoundationLinda & Jerry BruckheimerCalifornia Community FoundationCity National BankCreative Artists AgencyMarci & Jeff DalyDave and Sheila Gold FoundationThe David Geffen FoundationLani F. DishingtonPeggy & Timothy DuboisEvolution Media Capital LLCExecutive Coatings & ContractingTammy FarleyFOXGisela & Jeff FriedmanJim GeppertGoldman Sachs & Co.Good UniverseSusan Harris & Hayward KaiserCynthia & Robert HartHBOCarol Ann & Rick HessMartha & David HoI & G Charitable FoundationIntercontinental Real Estate CorporationPatricia JohnsonMary Ellen & Chris KanoffMary Ann King & David MartinJoan & Aaron KramerLa Vida Feliz FoundationLaemmle Theatres Charitable FoundationDamian LangereJonathan LevinsonMaryam & Josh LiebermanLinear City Development, LLCLocke Lord LLPThe Lon V. Smith FoundationJanine & Peter LowyCaroline & Bob MacDonaldKelly & Chris ManessNancy K. & Patrick S. McCabeMitchell Silberberg & Knupp LLPMunger, Tolles & Olson LLPKaren Murphy O’Brien & Brett O’BrienMonique & Peter NicholsNordstromOarsmen Foundation

Pacific Western BankThe Parish of Saint MatthewThe Pfaffinger FoundationPinnacle Property Management ServicesPlatinum Dunes Productions, Inc.Sawchuk Family FoundationRobert ShayeJacqueline & Colin ShepherdAlice Short & Steven VielhaberNoot & Paul StapletonKenny StumboTroy and Jenn TegelerSharon & Dennis TreadawayTruAmerica MultifamilyUberUnion Bank FoundationVenable LLPWalker & Dunlop LLCWells Fargo FoundationWilliam Morris Endeavor EntertainmentMarcie & Howard ZelikowZiffren Brittenham LLP

$5,000–$9,999American Business BankAnonymousAnyone Home Inc.Ms. Loryn D. ArkowBerkadiaClaudia & Kevin BrightCadillacThe Capital Group CompaniesCarl W. Johnson FoundationCastruccio Family FoundationCollective ChurchConservice, LLCRebecca Gayheart Dane & Eric DaneRichard Dane & Cari WolkDogwood Building SupplyTara & Brian EisendrathThe Eli and Edythe Broad FoundationCraig EmanuelePremium Insurance Agency, LLCDenile & James FisherFremantle MediaGrainger Inc.Ryan GreerGumbiner Savett Inc.Henry L. Guenther FoundationLisa & Douglas HolteJudy & Mark KahnDeborah & Ivan Kallick

Emily & Bryan KellnFrancyne LambertCaren & Jordan LibitGary LichtigLionsgate Entertainment CompanyManagement 360Anthony MarguleasJeffery McFarlandPackage ConciergeThe Page & Otto Marx, Jr. FoundationPlatinum EquityKatherine Pope & Richard RobbinsPricewaterhouseCoopers Rentlytics, Inc.Mark RobbinsJames RoehrigThe Rosenthal Family FoundationRotary Club of Los AngelesScott Family FoundationKevin ShannonSklar Kirsh LLPLaura & Karl SlovinKaren & Ryan SomersNadia StumboGreta & Ray TaylorTim Allen FoundationVisionary WomenStephen M. WalbridgeWarner Bros. Entertainment, Inc.The Willow FoundationChic Wolk

$2,500–$4,999American Society of Travel Agents,

Southern California ChapterErik AndersonAnonymousApartment SEO, LLCAni AramianArlene FoundationJames Beaubien & Susan K. WelshPatty & Peter BestBluegrass FilmsSheila & Brett BouttierTaylor & Brian BowisSusan Brauneiss & Marc GamsinDonna & Michael BroderStephanie & Harold BronsonAmy Ann CadwellEllen & Wayne CarmonaComerica BankAlison & Richard Crowell

11 • CHRYSALIS 2016 Annual Report

THANK YOU! THANK YOU! CTBC Bank Corp. (USA)Diana CutlerLisa D’Andrea Schwartz & Thomas

SchwartzMichele & Dave De WenterDecas Cranberry ProductsJessica & Jason DiamondDaniel DiGiallonardoJohn DonaldsonEdgewood Partners Insurance CenterElkins-Jones InsuranceJudy & Norman FranzGame Seven Marketing, LLCMary F. & Richard M. GenowAnna GettyRosetta & Balthazar GettyGibson, Dunn & Crutcher LLPRebecca & Mattis GoldmanDavid Goodman & Wendy FelsonJessica & Adam GoodmanRichard GoodmanSusan & Marc GrossHalal or Nothing, LLCHanover Financial CompanyGayla & Michael HopeAnn & Brian HornerStan JonesJuniper PostJeff KelleherKLM FoundationLatham & Watkins LLPJoJo & Salvador LaVinaLaw Rocks, Inc.Leonard Green & Partners, L.P.Katie Lichtig & Mark LorangerFlorence & Mike MadaniRose McMillenPenny Meepos & Stuart RosenbergSuzanne & Norman MetcalfeMetro-Goldwyn-Mayer Studios, Inc.Nu ImageMichael O’DonnellParcel Pending Inc.Mary ParentKelly & James PatricofTina & Dave PayneAnn & Michael RayRetail Link Associates, IncWayne & Leslie RiceRaina & David RosenblumRSM US LLPRZH Enterprises Inc.

Savitsky, Satin & BaconIlene & Richard SheldonSidney Stern Memorial TrustMelinda & Art SpigelElicia & Guy StarkmanShem StreeterValet WasteClaire & Mike Van KonynenburgVerizonAurora & Marc WeinstockPatricia WheelerWorld of Wonder ProductionsTammi & Michael WrightThe WWWW FoundationZumper, Inc.

$1,000–$2,499Marc D. AlongiAnonymousBad Robot Productions, Inc.Mark BakerSanford M. Baklor & Arlene KaufmanJohn L. BarberSharon L. BarlowPatricia & Michael BarrettTaylor & Richard BealeThe Beall Family FoundationDiane BeardmoreBruce BeckBetsy BeersThe Benevity Community Impact FundTammy & William Berg-HillingerLynne & Jason BidwellSelma BlairKatie BloomRachel BloomJill BotwayJulie Brawn-WhitesidesBrentwood Presbyterian ChurchBarry BrookerGeorge Bryson & Alina SanchezCeline Bundy-Kahn & Robert KahnAnne & Walt BurkleyPamela & Scott CarletonDeborah & Daniel CastellanetaThe Cecile and Fred Bartman FoundationWill ChamberlainJustin ChambersThe Charitable FoundationCharles E. & Dorothy K. Brown

FoundationCharles Schwab Foundation

John CodaLeah G. Cohn & Andy S. DavisWilliam L. ColeKevin CrottyJohn DeFazioDenise & Michael DeSantisBarbara & Edward DreyfusFaye & Vincent DrouillardHarriet & Frederick EilberRandall EmmettDeborah & Maury FaganTrevor FaseBrendon FeitelsonNoelle & Brent FletcherChristopher FraleyFrederick R. Weisman Philanthropic

FoundationRichard FriedmanMarilynn & Richard GarciaKaren & Lindsay GardnerJackie & Greg GeigerGendler & KellySusan & Tony GilroySteven GlodneyTracey GluckKaren GoldJason Goldberg & Soleil Moon FryePaul S. GoldmanMark R. GordonGranada Hills Woman’s ClubDaniel GrossmanAliza & Marc GurenAlison & John HawkinsMarchell & Dave HilliardDianne & Ronald HogeDale & John HopmansHoulihan, Lokey, Howard & ZukinHuluTed HwangVicki & Preston JohnsonJonathan JordanTheresa Kang-Lowe & Jonathan LoweKaren KaplanJake KasdanKyle KinaneKirkland & Ellis FoundationAnthony KitchenerSusan & John KrambeerEric KranzlerMike LadwigRobert LaikinSharon & Michael Landau

LEM Capital, LPLloyd LevineSerena & Shawn LevyNeil MahoneyBarbara A. MarcusThe Marcus & Millichap Company

FoundationPeter McMillan & Theresa StrempekCarol & Bill MechanicDave MeissnerLois & Hugo MelvoinJohn MerriamMichael & Susan Dell Foundation Giving

FundChristine & Dennis MillerCynthia M. MillerJeff MillerThe Mohn Family FoundationDorothy G. MooreRick MordesovichFarshad E. MoreLouise MoriartyMPNR PropertiesShelley MulitzMy Building StorageTomoko NagashimaBarb NeffPeggy NorthDana OwensPacific Palisades Newcomers ClubEleanor & Glenn PadnickParticipant Media ProductionsNancy & Nimish Patel Christopher PawlakSophie PiercePinnacle Contracting CorporationJoyce PricePyramid Foundation, IncRawlings Family CharityRichard J. Riordan FundShawn RiesEdward RingThe Robert and Coley Elder California

FoundationSean RobinsLaura & Louis RohlLois RosenRoy E. Crummer FoundationCarl RutschowJoseph RuvoloDebbie & Naty SaidoffJennifer & Fred Savage

Bradley SchneiderMarcia & Michael SchoettleStacy & Jesse SharfBarry & Frankie SholemAndrew SiskindWilliam SperoJudith & Howard SteinbergKathryn SteinbergSteve Tisch Family FoundationTammy StromeStroock & Stroock & Lavan LLPTanu & Shyaam SubramanianSuper DeluxeJocelyn & Ben ThompsonJovan & Michael TrapaniTurner BroadcastingUBS Wealth Management - Employee

Giving ProgramsUpdaterLin & Alan VlacichKaren & Gary WagnerWallis FoundationThe Walt Disney CompanyNorah & Brian WeinsteinSusan & Thomas WeisnerMartha WellsStewart WestonMarcia E. WilliamsBetty WollardZEFRBarbara & Joel ZimmermannRochelle Zimmerman

Government FundersCalifornia Department of TransportationCity of Los Angeles City of Santa MonicaCorporation for National and Community

ServiceCounty of Los Angeles Los Angeles Homeless Services AuthorityU.S. Dept. of Health and Human ServicesU.S. Dept. of Homeland Security Federal

Emergency Management AgencyU.S. Dept. of Housing and Urban

Development U.S. Dept. of Labor

This list reflects financial contributions received in calendar year 2016. Thank you to all of our supporters!

CHRYSALIS • 12ChangeLives.org/Donor-Honor-Roll

13 • CHRYSALIS 2016 Annual Report

“Chrysalis and my Employment

Specialist were what I needed to go forward

and not look back. Now, I am part of

something bigger. I am paying it forward.

- Kellie- Kellie2016 John Dillon Award Recipient / Order Fulfillment Captain

“

2016 marked the 15th anniversary of Chrysalis’ signature event, Butterfly Ball. On June 11, more than 700 leaders from the fields of entertainment, real estate, finance, and law gathered at the home of Board Chair Hayward Kaiser and Susan Harris – hosting for the tenth year in a row.

The Spirit of Chrysalis Award was presented to Queen Latifah, Brian Robbins, and Hank Steinberg,

while Chrysalis client Kellie Williams was recognized as our John Dillon Award Recipient.

Thanks to our Philanthropic Partner Kayne Anderson Capital Advisors Foundation and sponsor Cadillac, as well as our incredible event Co-Chairs and Committee members, Chrysalis’ Board of Directors, and all of our attendees, this unforgettable evening raised over $1.4 million to change lives through jobs!

Reflecting back on 15 years of Butterfly Ball

CHRYSALIS • 14ChangeLives.org/Butterfly

We are the embodiment of second chances.

We are the embodiment of hope. Of dreams. - Queen Latifah

Chrysalis Butterfly Ball Co-Chairs

Rebecca Gayheart-Dane, Founder

Rick Hess

Donna Langley

Josh Lieberman

Katherine Pope

Richard Weitz

“Having a job helped keep me focused on the image of prosperity that the labor of my hands would ultimately bring into fruition.

- Demetrious

Together, we are changing lives.ChangeLives.org/Donate

(310) 401-9424

Give the gift of time. ChangeLives.org/Volunteer

Doing good makes good business sense.ChangeLives.org/Hire

Downtown Los Angeles522 S. Main St. Los Angeles, CA 90013(213) 806-6300

Santa Monica1853 Lincoln Blvd. Santa Monica, CA 90404(310) 401-9400

San Fernando Valley13545 Van Nuys Blvd., #1 Pacoima, CA 91331(818) 794-4200

CHRYSALIS CENTERS

Custodian & Artist

- Demetrious

58,000+ clients have turned to Chrysalis

for support since 1984. #SuccessBells

ChangeLives.org@ChrysalisLA | #ChangeLives