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  • 2016 Annual Security and Fire Safety ReportStatistics for 2013, 2014, and 2015

    Florence Global Academic Center

  • 2 2016 NYU Florence Annual Security and Fire Safety Report

    Report on Security and Fire Safety at NYU Florence

    Colleges and universities are required by the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (The Clery Act) and the Higher Education Opportunity Act (HEOA) to publish and distribute an annual security and fire safety report containing (i) campus security and student residence fire safety policies and procedures and (ii) campus crime and campus student residence fire statistics. In the 2016 Campus Security and Fire Safety report which follows, the term campus will include all NYU facilities (on-campus and non-campus). The crime statistics on page 7 of this report are broken down into the categories of on-campus, on-campus residences, non-campus, non-campus residences and public property. The fire statistics and systems information on page 8 are broken down by name of residence.

    In compliance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act of 1998 (formerly the Crime Awareness and Campus Security Act of 1990) and the 2008 Higher Education Opportunity Act, NYU Florence submits its annual campus security and fire safety report, including crime and fire statistics for calendar year 2015. The utmost safety of our students, faculty, staff and visitors is a top priority for New York University. We are dedicated to maintaining an academic site where learning excels in an environment unencumbered by safety concerns or fear for personal well-being. Although the area surrounding the site has a low rate of violent crime, crime prevention remains a high priority. NYU seeks to ensure the safety of its students and employees. The local police force, a closely screened and well-trained staff, and the students themselves all share in the responsibility of making NYU Florence a safe place to study, work and live.

    Security and Safety

    NYU Florence utilizes contractual security personnel who do not have police designation. The company providing security personnel has been carefully vetted by the University with the goal of ensuring that the standards enjoyed by the students at the NYU campus in New York City are met. Representatives from the company regularly meet with site administrators to discuss arising issues and ways to improve services. Site administrators also maintain a dialogue with the local police department and the United States Consulate to foster a good working relationship with both organizations. At their pre-departure orientation before arriving at NYU Florence, students are introduced to common safety issues and a few basic prevention tips. Immediately upon arrival, students receive more detailed information about safety issues and prevention, emergency telephone numbers, what to do in an emergency, and how and to whom to report incidents. A Guide to Safety is provided to students pre-arrival via an online Student Life Handbook, and the presentation slides for the orientation session Health and Safety 101 are posted on the online Handbook after orientation concludes. Local personal safety issues are addressed in the Global Health and Wellness Orientation module, which is mandatory for all students to complete. All new Residence Life staff members receive training, including safety components, before the beginning of each semester, and any safety issues that arise are discussed in weekly staff meetings. The University encourages students, faculty and staff to promptly report all incidents to site administration, as well as the local police if a crime takes place. In the event that an emergency, criminal act or other event occurs that necessitates notification of the student population, the NYU Florence staff posts an announcement around campus, sends a group email, and if appropriate, addresses the issue in hall meetings. Staff might also post Safety Alerts on the online Student Life Handbook or on Facebook. All safety-related incident reports are forwarded to the NYU Public Safety Department in New York City, where the appropriate incidents are reflected in the annual security report for the site.

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    NYU Florence provides a 24-hour emergency response service to students when programs are in session. To reach the Residence Hall Manager (RHM) on duty, students can call the Office of Student Life general number (+39-055-5007450) or the on-duty cellular phone (+39-335-7000164) directly. All RHMs are bilingual and trained on how to assist students in an emergency. The RHMs report to a full-time supervisor, who is on call 24 hours a day and maintains contact with the local director, the Office of Global Programs at NYU in New York, and health and safety professionals at the Wellness Exchange and Public Safety at NYU in New York. Additionally, students and parents may call Public Safety (+1-212-998-2222) or the Wellness Exchange (+1-212-443-9999) at NYU in New York for emergency assistance. Both of these offices collaborate closely with the NYU Florence staff. NYU Florence also encourages students to make full use of the NYU Traveler online system so that their travel schedules can be checked against any potential issues at destination countries and through which they can receive up to date travel advisories.

    Security and Access in NYU Florence Housing

    Students studying at NYU Florence have a variety of housing options, including on-campus dormitories, non-campus residences, and homestays. The on-campus housing, Villa Natalia and Villa Colletta, is located on the campus grounds, with persons accessing through the Villa Natalia gate entrance. Access to on-campus housing is achieved through card readers, security staff posted at the front gate and inside Villa Natalia and Villa Colletta, a security alarm system, and identification displayed upon entry. Guests must be met by their host, sign in, leave valid photo identification, and take a guest pass. They must sign out and leave the property by 11:00 p.m. Visitors and deliveries must be authorized by staff to enter before accessing the campus. Students must show NYU Florence identification to the guard in order to gain access. The gate is staffed 24 hours a day, seven days a week. The Villa Natalia reception is also staffed 24 hours a day, seven days a week when the program is in session. The Villa Colletta reception is staffed 24 hours a day, seven days a week when the building is occupied. Security technology includes cameras, card readers placed both on entrances and on floors where students live, and panic buttons in the gym and in the student lounges. In addition to the security staff at the reception areas and gate, there is a roving guard who surveys the entire estate 24 hours a day. The roving guard also does daily checks in the area between the Villa Natalia gate and the nearest bus stop. The Office of Student Life and the Office of Facilities Management work together to develop and enforce the access policy in collaboration with the security providers. Other entrances to the campus property are locked and/or automated and monitored via video cameras. On the campus property, card readers are used which allow access only to staff and students who live or work in these facilities. Emergency exits allow egress when the buildings are closed. When the program is not in session, the street gate is closed and locked, and visitors must call or ring a bell to speak to security staff to be admitted. Maintenance, alterations, and repairs are organized by the Office of Facilities Management and conducted both in-house and by local providers. The grounds are maintained by the gardening staff and their providers. Students report issues directly to the Facilities Management Office by filling out an online form at https://www.nyu.edu/global/forms/maintenance/, sending an e-mail to florence.techsupport@nyu.edu, calling 055-5007395, or visiting the Office of Facilities Management in the Villa Ulivi Annex, which is open Monday through Friday from 9:00 a.m. to 6:00 p.m.

    NYU Florence Emergency Phone Number

    0055 5007 450 (for information and emergencies)

    Police: 112 (valid through Europe)

    Back-up emergency number: 355 7000 164

    Villa Natalia Reception: 055 5007 470

    Toll-Free Wellness Exchange: 800 879563

    New York University Emergency Phone Numbers

    NYU dEPARTmENT oF PUBlic SAFETY (24 hours) +1-212-998-2222



    Emergency Phone Numbers



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    A listing of non-campus housing locations is provided to NYU Public Safety. In most non-campus properties, the main building doors are locked 24 hours a day. In buildings with offices that require the main doors to be open during operating hours, the doors are locked at night and on weekends. Students must access the buildings and individual living spaces using their keys. Some apartment doors have peep holes, but this is not standard. Some buildings have daytime porters hired by the building administration. Guests are permitted between 7:00 a.m. and 11:00 p.m. There is an off-campus roving guard that checks NYU non-campus housing buildings between 9:00 p.m. and 7:00 a.m. each night when students are assigned to non-campus housing. Students are responsible for their guests access and behavior. The Office of Student Life staff enforces policies related to responsible access to non-campus housing.