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2016 | Corporate Profile
PROFILE HISTORY HUMAN RESOURCES
TRAINING
OUR COMPANY
VISION VALUES ACTIVITIES COMMITMENT KEY FIGURES
Our Company
V. KAFKAS S.A.
In recent years V. Kafkas S.A. has been one of the most dynamic Greek companies in the electrical and light fittings sector, holding a leading position.
The energy saving as well home and building automation solutions offered by V. KAFKAS S.A. consist a holistic offer for its clients covering a complete range of needs.
THE COMPANY
Pertnerships/Alliances
PARTNERSHIPS / ALLIANCES
On 1/1/2013 V. KAFKAS S.A. became a member of the
FEGIME Group – an alliance of European companies
dealing in electrical equipment technology.
The FEGIME Group does business in 18 countries in
Europe. It has more than 230 corporate members with
approximately 1.155 outlets selling electrical equipment.
The main objectives of the FEGIME Group are the exchange of
best practices and know-how among members and the
improvement of relations between its trader members and the
leading European suppliers.
Fegime Hellas
Our History
HISTORY
1975
Founding of KAFKAS
2000 1996 1982 2003 2005 1985
KAFKAS Inaugurates its own facilities
2004
KAFKAS Becomes the leader
in the electrical material market in
Greece
1st store
3rd store
4th store
5th
store 10th
store 14th
store
Our History
HISTORY
2006
Inaugurates its Panel Building Activity
2013
2007 2012
Establishment of Kafkas Institute of
Training & Development
2014 2010
The company becomes a member of the
European FEGIME Group
Inaugurates its 2nd Panel Building
Activity
2015
18th store
29th store
49th store
Key Figures
KEY FIGURES
Key Figures
Market Share 2014
34%
2006 2007 2008 2009 2010 2011 2012 2013 2014 0
10
20
30
40
50
60
70
80
90
100
110
120
2015 1 2 3 4 5 6 7 8
16 18 21 26 29 31 34 38 45 49
Sales Turnover Evolution in mil. €
EBITDA in mil. €
Store Deployment
50,3
61,8 68,3 70,4
75,6 76,1 82,4
86,1
99,3
4,98
7,26
4,22 6,48
4,19 4,22
7,27
5,00 5,73
7,50
109,8
Key Figures
Panel Building
Information & Communication Technologies
Cables and Infrastructure
Electrical and Industrial Goods
Light Fittings and
Lamps
KEY FIGURES
26%
28%
32%
5%
9%
Key Figures
Residential
Industry Infrastructure Commercial Buildings Buildings
22%
78%
KEY FIGURES
Our Vision
VISION
Our vision is to remain the preferred and undisputed choice of our customers in the electrical equipment market by offering them added value through consistent investments in human resources development, by identifying and taking advantage of opportunities that arise in a constantly changing financial and technological environment and, ultimately, by promoting and supporting innovative solutions.
Vision
Our values
The diversity of our people and our confidence in their abilities and potential are the driving force of our company
Trust & Respect
We join forces to achieve a common goal: the continued success and growth of our company
We work together we become stronger
We are leaders and trendsetters; always a step ahead
We are agile, flexible & effective
Committed to excellence and professional development, we embrace change and innovation to successfully cope with today’s constantly changing economic, social and technological environment
Passion for excellence & continuous improvement
VALUES
Human Resources
680 employees, drawing on many years of experience and
training, but mainly distinguished by their passion, loyalty and
dedication to the company’s principles and values
KAFKAS S.A. most valuable asset is its people. Ever since the
company was established it has been setting up capable and
dynamic working teams – improving workforce efficiency and
increasing employee productivity.
Human Resources
Our objective is to supplement the initial training of our staff with
ongoing procedures for the improvement and enhancement of their
skills. We make ongoing investments in the professional and
personal development of our personnel, with continuous training
programs that help them acquire new knowhow and develop their
talents and skills.
HUMAN RESOURCES
Training
The Kafkas Institute of Training & Development is
a model initiative set up by KAFKAS to provide
specialised training programs. The Institute offers
knowledge and resources to company customers and
to all those interested in acquiring better
opportunities for career advancement.
.
Vocational Training Service
The courses are designed for:
Electricians, Engineers, Architects,
Builders, Maintenance Engineers,
Students, Companies and all those keen
to enrich their knowledge and skills.
1.500 + Trainees
100 + Training programs
TRAINING
Training
We continually invest in the professional training
and development of our people in order to
consistently offer added value and innovative
solutions to our customers.
Vocational Training Service
Our in-house training programs cover 4 key
areas:
• Products and New Technologies
• Procedures
• Sales Techniques
• Management & Business
20.000 Hours of in-house training
TRAINING
CUSTOMERS
OUR ACTIVITIES
REFERENCES SUPPLIERS LOGISTICS NETWORK OF STORES
BUSINESS DEVELOPMENT & SOLUTIONS DEPARTMENT
OMNICHANNEL
Omnichannel
Kafkas Institute
Customer Service
Multi product Account
Managers
Specialist B2B Salesmen
In store Product Specialists
E-shop
Network of Stores
Social Media INSTALLER END USER
&
OMNICHANNEL
Omnichannel
ESHOP
ESHOP
Kafkas’ e shop purpose is to serve its customers the best and
fastest possible way through a platform easy to use, available
24 hours & 365 days per year, presenting a wide range of
products (over 65.000 product references).
It targets both professionals and end users, interested in
high quality products covering all customer needs (total
solution approach).
Business Development & Solutions Department
Καταστήματα
13 Account Managers, focused on fully meeting major customer requirements,
exploring current needs and monitoring the progress of supplied solutions,
provide complete solutions to the following vertical markets:
1.ICT
2.Hospitality
3.Industry
4.Infrastructure
B2B Sales & Vertical Markets Department
BUSINESS DEVELOPMENT & SOLUTIONS DEPARTMENT
This department also handles selected projects,
providing inter-departmental and major supplier
coordination to ensure time and cost effective project
implementation.
.
Business Development & Solutions Department
Καταστήματα
14 Presales Engineers & 17 Technical Experts support the sales department
as part of our mission to provide fully integrated services to our customers.
Responding to customer requests within 48 hours is the cornerstone of service
excellence.
B2B Presales
BUSINESS DEVELOPMENT & SOLUTIONS DEPARTMENT
It exclusively handles the
preparation and submission of
public tender proposals.
Utilities Department
Business Development & Solutions Department
Καταστήματα
It provides professional lighting design services to commercial and residential projects based on a 4 phase process:
1.Customer requirements
2.Main concept
3.Technical specifications
4.Technical support and supervision of completed installations.
Lighting Department
BUSINESS DEVELOPMENT & SOLUTIONS DEPARTMENT
Business Development & Solutions Department
Implementing the company’s strategy, the Engineering department
addresses contemporary challenges through responsible business
practices.
The Engineering department designs diverse applications to
maximize return on investment for the investor, assure flexibility
and ease of application for the installer and ensure operational
reliability for the user.
Engineering Department
BUSINESS DEVELOPMENT & SOLUTIONS DEPARTMENT
Business Development & Solutions Department
2 Panel Building Production plants at Athens and Thessaloniki
Design and production of superior quality products – low and medium voltage switchboards – based on project-specific requirements and
specifications.
Switchboard components and cabinets are sourced from the world’s leading manufacturers of branded electrical equipment. As a result,
every switchboard produced is an integrated and fully functional unit certified by top European testing centers.
Production of 5.800 switchboards annually.
BUSINESS DEVELOPMENT & SOLUTIONS DEPARTMENT
Network of Stores
Stores
Nationwide coverage across Greece
with 49 stores / 21 in Attica
One Stop Shop
Excellent service provided by expert
staff
We deal with 7,500 customers every
single day
Wide range of products providing
integrated solutions (total solution
approach)
54.000 m² of floor space in our stores
NETWORK OF STORES
Corfu
Ioannina
Chania Rethymno Irakleio
Rhodes
Kos
Santorini
Attiki 21 Stores
Lesvos
Sparti
Kalamata
Pyrgos Argos
korinthoς
Patra 2 stores
Agrinio
Lamia
Chalkida
Volos Trikala
Larisa
Kozani
Thessaloniki 3 stores
Nea Moudania
Kefalonia
Logistics
LOGISTICS
Management of stock based on ABC analysis, separation between BTS & BTO references, classification based on colour code according to their sales turnover.
Storage of goods. Preparation of orders.
Distribution of goods. Management of product database based on ETIM standards.
97%
Service Level
34.000 m²
Storage Space 150.000
References 45 Trucks
48.000 Delivery of goods on a yearly basis
Logistics Module
Α Β C
SUPPLIERS
ΟUR SUPPLIERS
Suppliers
Suppliers
Suppliers
CUSTOMERS
ΟUR CUSTOMERS
Customers
I ETE
Customers
OUR REFERENCES
REFERENCES
References
Objective of the project
Supply of electrical MRO material for the
Lafarge Group and Lafarge Cement.
The solution 3 cement plants and 45 aggregate plants.
The result
Dispersion of network across Greece,
Logistics Centers in provinces, automation
of order processing using SAP IT system,
central management through B2B pre-sales
section of offer requests, product range,
agreement on MRO product prices on
annual basis.
LAFARGE GROUP
REFERENCES
References
The project
Supply at energy upgrade solutions for
hotel ‘s offices and supplementary space.
The solution
We avoided partial solutions, like
replacement of lamps and we have decided
to replace the existing lighting fixtures with
LED technology lighting fixtures. The result
was to secure maximum energy efficiency
and greater life expectancy of the installation
throughout time.
The result
The replacement of approximately 500
lighting fixtures of 80W with LED technology
ones of 42W, led to the reduction of energy
costs by 50% and amortization of the initial
investment within 15 months.
HILTON ATHENS
REFERENCES
References
The project
Lighting which offers reliable solutions in
terms of customer movement and
orientation, as well as safety and rational
use of electricity.
The design also contributes to higher sales
through the effective showcasing of
products, while creating the appropriate
atmosphere, showing goods in their true
colors and illuminating to best advantage
their form and texture.
The lighting scheme works hand in hand
with the architecture and décor, is easy to
maintain and sufficiently versatile to allow
future changes in the layout of the venue.
ΙΝΤΕRSPORT
REFERENCES
References
The project
As part of its environmental commitment and
in order to reduce its energy footprint,
Unilever Hellas asked our Lighting
Department to upgrade the lighting systems
in the company’s new offices.
The solution
Focusing on fully meeting office space
lighting requirements while achieving
maximum energy efficiency, we used LED
technology lighting fixtures for excellent
performance and energy savings.
The result
We successfully met performance and
lighting quality requirements while reducing
energy costs by 45% compared to a
conventional fluorescent lamp solution. The
initial investment for the 765 LED luminaires
is amortized in less than 2 years.
UNILEVER
REFERENCES
References
Objective of the project
The Divani Apollon Palace & Thalasso
Resort asked us to prepare a lighting cost
and energy optimization plan. Given the
round-the-clock hospitality operation and the
resulting high energy costs, the top priorities
were energy savings and lighting cost
reductions.
The solution
We recommended the replacement of all
incandescent and halogen lamps with LED
technology lamps.
The result
We achieved energy savings of about 80%
thanks to the long life, low energy consumption,
high performance and advanced technical
specifications of the recommended lamps. The
expected payback period for the initial
investment was reduced to 11 months. We
delivered excellent and long lasting lighting quality
by using branded, quality assured products.
DIVANI APOLLON PALACE & THALASSO
REFERENCES
References
Objective of the project
Friesland Campina Hellas SA asked our
Lighting Department to undertake the energy
upgrading of the production floor, offices and
common use areas at the company’s plant in
Patras.
The solution
Considering the specific production area
requirements, we replaced the existing
equipment with LED technology lighting
fixtures, meeting demanding temperature
and lighting requirements.
The result
The replacement of 440 lighting fixtures in all
aforementioned areas resulted in energy
savings of over 60% and a 2-year payback
period.
FRIESLAND CAMPINA
REFERENCES
References
REFERENCES
The project The New Data Center in Thessaloniki
The solution Integrate Logical & Physical Layers
High Density Angled Copper & Fiber Patch Panels
Network & Server Cabinets
Under-floor & Overhead Pathways
Grounding
Labeling and identification
PDUs
The result Managed high performance communication and computing cables
Energy Efficiency, Reduced power cost
Maximized Real-Estate Investment
Prepared for Business Applications Driving New Technologies
FORTHNET DATA CENTER
References
REFERENCES
The project The New Data Center
The solution Angled Copper & Fiber Patch Panels
Network & Server Cabinets
Open frames
Underfloor & Overhead Pathways
Grounding
Raised floor sealing grommets
Labeling and identification
PDUs
The result Prepared for Business Applications Driving New Technologies Financial advantages to reduce energy and occupancy costs Mitigate Risk Flexibility and improved business agility Enhance Sustainability Lower PUE
INTERBANKING SYSTEMS SA (ΔΙΑΣ) DATA CENTER
CSR DISTINCTIONS AND AWARDS
OUR COMMITMENT
PARTNERSHIPS / ALLIANCES
Distinctions and Awards
DISTINCTIONS AND AWARDS
ISO 9001:2008 | ISO 14001:2004 | OHSAS 18001:2007 / ΕΛΟΤ 1801:2008
Distinctions and Awards
DISTINCTIONS AND AWARDS
For 2nd year, KAFKAS was placed amongst the top ten of the final list of the companies participated in the research of the Best Workplaces
2015 conducted by Great Place to Work ® Institute Hellas in order to evaluate the best working environment in Greece. This award is a
confirmation that Kafkas has developed relationships of trust between management and employees, based on respect, open communication,
understanding, consistency and sincerity.
KAFKAS supports the development of its employees and strives to strengthen their skills and talents.
GREAT PLACE TO WORK
CSR
CSR
As a leading player in its sector, well aware of the responsibilities that come with its role, KAFKAS has
incorporated a range of CSR practices in its overall strategy. Through a variety of actions and programs, the
company secures a number of tangible benefits for its employees, local communities and the environment.
Initiatives, like blood donation for company’s employees and their families, financial support of “the smile of
the child”, a non profit voluntary organization defending children's rights, as well as supply of electrical
equipment to schools and institutes aim to support, societies and sensitive groups within and outside of
Kafkas, are in the process of designing a complete CSR model to be implemented in the future.
Our people and the world around us
