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2017 - 2019 BUSINESS PLAN BUDGETED INITIATIVES SUMMARY&2017 - 2019 BUSINESS PLAN &2017 - 2019 BUSINESS PLAN & BUDGETED INITIATIVES SUMMARY& BUDGETED INITIATIVES SUMMARY
phcci.com.au
Contact the Port Hedland Chamber of Commerce for more information on the following Chamber initiatives:
Port Hedland Business & Community DirectoryBusiness of the Year AwardsHedland Economic & Resources ForumAnnual State Budget AnnouncementsPilbara Port City Vision ModelBusiness After Hours Networking FunctionsSmall Business Management CoursesPort Haven Accommodation Bookings
For a copy of the full business plan, please contact PHCCI
t (08) 9173 1737 f (08) 9173 1022
a 1/6 Anderson Street, PO Box 95 Port Hedland 6721
PORT
HED
LAN
D C
HAM
BER
OF
COM
MER
CE &
IND
USTR
Y 20
17 -
2019
BU
SIN
ESS
PLA
N
Lead
ersh
ip &
Man
agem
ent
GO
AL
KEY
AC
TIO
NS
KPI
1Se
cure
the
long
term
� na
ncia
l su
stai
nabi
lity
of th
e PH
CCI
1AId
entif
y ne
w a
nd m
axim
ise
exis
ting
reve
nue
stre
ams
for P
HCC
I eg
; gra
nts,
spo
nsor
ship
s, tr
aini
ng re
venu
e, te
nder
com
mis
sion
s,
mem
ber o
� er c
omm
issi
ons
Mai
ntai
n a
5% s
urpl
us a
bove
bud
get.
Iden
tify
and
purs
ue 1
new
re
venu
e st
ream
per
yea
r”
1BG
row
the
Cham
ber m
embe
rshi
p10
% in
crea
se o
ver 2
yea
rs
2M
anag
e th
e PH
CCI w
ith
acco
unta
bilit
y, tr
ansp
aren
cy
and
high
sta
ndar
ds o
f go
vern
ance
2AD
evel
op a
5 y
ear s
trat
egic
pla
n in
the
cons
ulta
tion
with
mem
bers
Com
plet
e St
rate
gic
Plan
2BD
evel
op a
nd im
plem
ent a
repo
rtin
g fr
amew
ork
on P
HCC
I pe
rfor
man
ce fo
r mem
bers
ie; b
ased
on
busi
ness
pla
n KP
I’sFr
amew
ork
com
plet
ed a
nd re
port
s pr
oduc
ed 6
mon
thly
3Po
siti
on P
HCC
I as
a St
rate
gic
Proj
ect,
Bus
ines
s an
d Co
mm
erce
Fac
ilita
tor
3APr
omot
e PH
CCI a
s a
liais
on fo
r maj
or p
roje
cts
and
infr
astr
uctu
re
in P
ort H
edla
nd w
ith F
eder
al, S
tate
and
Loc
al G
over
nmen
tPH
CCI r
ecog
nise
as
poin
t of c
onta
ct fo
r key
age
ncie
s
4Re
pres
enta
tion
as
Stat
e an
d N
atio
nal F
orum
s4A
Map
/iden
tify
the
Nat
iona
l, St
ate,
Reg
iona
l and
Loc
al
oppo
rtun
ities
for P
HCC
I to
prom
ote
Port
Hed
land
com
mer
ce a
nd
ente
rpris
e
PHCC
I rep
rese
nted
at 3
sig
ni� c
ant e
vent
s pe
r ann
um
5Fo
rm S
trat
egic
Alli
ance
s an
d Pa
rtne
rshi
ps5A
Iden
tify
and
prog
ress
new
com
mer
cial
and
/or s
trat
egic
pa
rtne
rshi
ps to
ach
ieve
PH
CCI o
bjec
tives
as
requ
ired
Purs
ue 2
x n
ew p
artn
ersh
ips
per a
nnum
Mem
ber
ship
Ser
vice
sG
OA
LK
EY A
CTI
ON
SK
PI
1In
crea
se m
embe
r eng
agem
ent
1AIm
plem
ent w
orki
ng g
roup
sub
-str
uctu
re a
nd c
oopt
non
-co
mm
ittee
cha
mbe
r mem
bers
ont
o w
orki
ng g
roup
sW
orki
ng g
roup
s es
tabl
ishe
d w
ith a
t lea
st 2
non
-com
mitt
ee
mem
bers
per
gro
up
1BRe
build
web
site
to a
ct a
s po
rtal
for m
embe
rs to
acc
ess
impo
rtan
t inf
orm
atio
n an
d se
rvic
es e
g; s
peci
al d
isco
unts
, ten
der
oppo
rtun
ities
, airf
are
info
rmat
ion
etc
New
web
site
ope
ratin
g
2Pr
ovid
e su
peri
or m
embe
rshi
p se
rvic
es p
acka
ge2A
Surv
ey m
embe
rs (a
nd n
on-m
embe
rs) t
o be
tter
und
erst
and
chal
leng
es, e
xpec
tatio
ns, e
ngag
emen
t opp
ortu
nitie
s an
d se
rvic
es th
ey re
quire
Surv
ey c
ompl
eted
and
sha
red
with
mem
bers
2BRe
view
, im
prov
e an
d pr
omot
e PH
CCI’s
mem
bers
hip
o� e
ring.
Re
view
to in
clud
e fe
es a
nd c
harg
es, m
embe
rshi
p ca
tego
ries,
m
embe
r dis
coun
ts a
nd m
embe
r ser
vice
s
“Fin
alis
e ne
w m
embe
rshi
p st
ruct
ure
and
pack
ages
Loca
l mar
ketin
g ca
mpa
ign
impl
emen
ted”
2CN
egot
iate
mem
ber d
isco
unts
and
spe
cial
o� e
rs w
ith k
ey
supp
liers
and
ser
vice
pro
vide
rs3
x m
embe
r o� e
rs o
r dis
coun
ts s
ecur
ed p
er y
ear
Bus
ines
s D
evel
opm
ent
GO
AL
KEY
AC
TIO
NS
KPI
1Bu
ild a
nd o
pera
te n
ew B
usin
ess
Incu
bato
r1A
Succ
essf
ully
com
plet
e th
e Bu
sine
ss In
cuba
tor P
roje
ct o
n tim
e an
d on
bud
get
Proj
ect S
teer
ing
Gro
up c
ompl
etes
on
budg
et a
nd o
n sc
hedu
le
1BM
anag
emen
t mod
el im
plem
ente
d in
clud
ing;
app
oint
men
t of
Man
agin
g ag
ent a
s re
quire
d; e
arly
com
men
cem
ent o
f inc
ubat
or
prog
ram
s ah
ead
of fa
cilit
y co
mpl
etio
n
Mod
el im
plem
ente
d
2Id
enti
fy, P
rom
ote
& fa
cilit
ate
new
bus
ines
s op
port
unit
ies
for
and
betw
een
mem
bers
2AD
evel
op a
nd im
plem
ent S
HO
P LO
CAL
cam
paig
n in
clud
ing
lobb
ying
gov
ernm
ent a
nd n
ew p
roje
ct p
ropo
nent
s fo
r ap
prop
riate
loca
l con
tent
PHCC
I suc
cess
fully
faci
litat
es 5
x m
embe
r opp
ortu
nitie
s pe
r yea
r
Faci
litat
e or
pro
vide
edu
catio
nal o
ppor
tuni
ties
for m
embe
rs in
re
leva
nt a
reas
eg;
tend
er o
r gra
nt a
plic
atio
ns3
x tr
aini
ng p
rogr
ams
per y
ear d
eliv
ered
to m
embe
rs
VISI
ON
- 202
5
By 2
025
the
Port
Hed
land
Cha
mbe
r of C
omm
erce
will
:1.
Be
reco
gnis
ed a
s…
a.
lead
er in
dev
elop
ing
and
help
ing
Port
Hed
land
’s lo
cal b
usin
esse
s
b.
the
lead
ing
auth
ority
for m
atte
rs re
latin
g to
bus
ines
s ent
erpr
ise in
the
Pilb
ara
and
be a
n ex
empl
ar fo
r reg
iona
l Cha
mbe
rs o
f Com
mer
ce.
c.
an in
nova
tor,
lead
er a
nd ch
ampi
on in
supp
ortin
g an
d de
velo
ping
bus
ines
s ent
erpr
ise in
the
regi
on e
g; In
tern
atio
nal A
irpor
t fre
ight
hub
, rej
uven
atin
g th
e po
rt p
reci
nct
2.
And
hav
e a
key
role
in…
a.
actin
g as
an
esse
ntia
l and
e� e
ctiv
e in
terfa
ce b
etw
een
busin
esse
s and
new
and
exis
ting
busin
ess o
ppor
tuni
ties f
or it
s mem
bers
b.
iden
tifyi
ng a
nd fa
cilit
atin
g ke
y inf
rast
ruct
ure
proj
ects
that
will
adv
ance
bus
ines
s ent
erpr
ise in
th
e re
gion
eg;
Lum
sden
Poi
nt
c.
supp
ortin
g ec
onom
ic d
iver
si� c
atio
n by
iden
tifyi
ng a
nd fa
cilit
atin
g op
port
uniti
es fo
r new
bu
sines
ses t
hat d
o no
t cur
rent
ly e
xist
PURP
OSE
Th
e pu
rpos
e of
the
Port
Hed
land
Cha
mbe
r of C
omm
erce
In
corp
orat
ed (P
HCC
I) is
to b
e a
faci
litat
or o
f sus
tain
able
bu
sine
ss g
row
th a
nd in
nova
tion
wit
hin
the
Tow
n of
Por
t H
edla
nd a
nd th
e G
reat
er P
ilbar
a Re
gion
.
OBJ
ECTS
The
obje
cts
of th
e Po
rt H
edla
nd C
ham
ber o
f Com
mer
ce
Inco
rpor
ated
are
: 1.
To
ser
ve th
e in
tere
sts
of o
ur m
embe
rs a
nd to
ass
ist o
ur m
embe
rs to
gro
w a
nd p
rosp
er
thro
ugh:
a.
Polit
ical
Adv
ocac
y - a
t Fed
eral
, Sta
te a
nd Lo
cal G
over
nmen
t lev
el o
n al
l mat
ters
of l
egisl
atio
n,
polic
y or a
ny o
ther
mem
ber i
nter
est
b.
Mem
ber A
dvoc
acy –
act
ing
for a
nd o
n be
half
of m
embe
rs a
s req
uire
d eg
; driv
ing
shop
loca
l ca
mpa
igns
, hav
ing
a vo
ice
in th
e m
edia
c.
Stra
tegi
c Pa
rtne
rshi
ps –
form
ing
bene
� cia
l par
tner
ship
s eg;
with
gov
ernm
ent,
priv
ate
and
NGO
se
ctor
s
d.
Issue
s Man
agem
ent -
ass
istin
g to
reso
lve
issue
s or c
halle
nges
a� e
ctin
g m
embe
rs
e.
Activ
e lia
ison
- with
Com
mer
ce a
nd Tr
ade
org
anisa
tions
eg;
Gov
t, N
GO’s
2.
To s
eek
out a
nd p
rom
ote
oppo
rtun
ities
to s
timul
ate
and
dive
rsify
the
loca
l and
regi
onal
ec
onom
y
3.
To d
eliv
er a
rele
vant
and
targ
eted
sui
te o
f ben
e� t
s to
our
mem
bers
incl
udin
g:
Dis
coun
ted
adve
rtis
ing;
Eve
nts;
Net
wor
king
opp
ortu
nitie
s; Tr
aini
ng
4.
To a
ct a
s an
info
rmat
ion
hub
colle
ctin
g, s
torin
g an
d di
ssem
inat
ing
rele
vant
bus
ines
s re
late
d in
form
atio
n fo
r the
ben
e� t
of m
embe
rs.
5.
To o
pera
te th
e Ch
ambe
r with
acc
ount
abili
ty a
nd s
ound
gov
erna
nce
incl
udin
g
a.
To e
mpl
oy o
� ce
rs a
nd e
mpl
oyee
s and
pay
to th
em sa
larie
s, w
ages
, gra
tuiti
es a
nd p
ensio
ns a
s re
quire
d
b.
Man
age
mem
ber f
unds
with
tran
spar
ency
and
inte
grity
and
to e
xpen
d fu
nds o
nly i
n ac
cord
ance
with
the
purp
ose
and
obje
cts o
f the
PH
CCI
NB
– Th
ese
are
the
PHCC
Is cu
rrent
‘Obj
ects
’
