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REGIS TR ATION 2 019 AN N UAL CO N FEREN CE & SO LUTIO N S E XPO
May 19-22, 2019 | Radisson Plaza Hotel | Kalamazoo, Michigan
REGISTRATION BROCHURE | 2MISSION: POSSIBLE
DEAR FRIENDS,
I take this opportunity to welcome each of you to the LeadingAge Michigan 2019 Annual Conference and Solutions Expo. We are gathering in Kalamazoo to share ideas, learn promising practices, network with peers, and take a deserved break from the intensity of our daily work.
Mission-based long term services and supports (LTSS) lie at the heart of senior care here in Michigan. Our members demonstrate that truth every day through their performance, dedication, diligence, and endurance as health care and especially long term and post-acute care slowly emerge from the political and regulatory chaos that surrounds us.
We have yet to see the end of the transformational change that is engulfing the industry. For over ten years, we have worked to inform and prepare members to face unprecedented challenges in our work. We continue that mission.
For years, the LeadingAge Michigan Annual Conference and Solutions Expo has been the forum for LTSS innovation and training. We believe that what makes this event so special is the fellowship, shared values, and experiences we hold together. It is our collective spirit that supports our strength and holds us to our mission.
We invite all to again come and share this experience with us.
Respectfully,
DAVID E. HERBEL President and CEOLeadingAge Michigan
DAVID E. HERBEL President and CEO
LeadingAge Michigan
REGISTRATION BROCHURE | 3MISSION: POSSIBLE
SCHEDULE
SUNDAY6:30 p.m. Registration Desk Opens
7:00 p.m. Welcome Reception Old Burdick’s Bar & Grill (Radisson Plaza Hotel)
MONDAY8:00 a.m. Registration Desk Opens
8:00 a.m. Continental Breakfast
8:30 a.m. Welcome & Opening Remarks
9:00 a.m. Keynote Speaker BRIAN ELLSWORTH
10:15 a.m. Concurrent Sessions
11:15 a.m. Annual Business Meeting Luncheon
12:30 p.m. Concurrent Sessions
12:30 p.m. Member Tour (shuttle leaves at 12:45 p.m.)
4:00 p.m. Education & Member Tour Concludes
5:00 p.m. PAC Bourbon Tasting Fundraiser Webster’s Prime Tasting Room (Radisson Plaza Hotel)
TUESDAY8:00 a.m. Registration Desk Opens
8:00 a.m. Continental Breakfast
8:30 a.m. Opening Remarks & Leadership Academy Recognition
8:45 a.m. Keynote Speaker TIM RICHARDSON
9:45 a.m. Concurrent Sessions
12:00 p.m. Solutions Expo & Lunch with Vendors
3:00 p.m. Concurrent Sessions
5:15 p.m. Education Concludes
6:00 p.m. Member Awards Gala
WEDNESDAY8:00 a.m. Registration Desk Opens
8:00 a.m. Buffet Breakfast
8:30 a.m. Concurrent Sessions
11:00 a.m. Closing Keynote JACK YORK
12:00 p.m. Conference Concludes
REGISTRATION BROCHURE | 4MISSION: POSSIBLE
KEYNOTE SPEAKERS
BRIAN ELLSWORTHVice President, Public Policy and Payment TransformationHealth Dimensions Group
Brian leads efforts to develop value-based payment approaches for post-acute and home-and community-based care providers, including value-based strategic positioning, bundled payment opportunities analysis and continuing care network development. Brian has more than 30 years of experience in health care financing, delivery and policy from both payor and provider perspectives.
TIM RICHARDSONNational Speaker & Author
Tim has been a full time professional speaker since 1988. Tim earned the designation of Certified Speaking Professional (CSP) given by the National Speakers Association in 1997. He has also been the host of a radio talk show interviewing authors, business owners, and community leaders. Tim is author of Jump Starts: Wit and Wisdom to Super Charge Your Day, co-author of Transformation Thinking: Tools and Techniques That Open the Door to Powerful New Thinking and contributing author to Meditations for the Road. His latest book he is writing is titled How to Live Rich in a World Consumed with Cash, Career, and Conquest. He has been interviewed on regional and national TV and radio programs and writes articles for national publications.
JACK YORK President/Co-Founder It’s Never 2 Late
Jack did not originally envision iN2L as a business; the impetus for what became the company was a philanthropic idea—to donate computers to assisted living communities and nursing homes in Southern California. In 1999, Jack retired as vice president of strategic sales for Vishay Intertechnology and started what has become a successful gerontechnology company. As of 2015, the company has a customer base of over 2000 communities across all 50 states. He is a sought after national and international speaker on technology as a means to create personalized experiences that engage and connect residents to their loved ones and the world at large, specifically individuals with dementia. iN2L’s work has been recognized by the Wall Street Journal, NPR, and dozens of senior living publications.
SPECIAL GUEST
GOVERNOR GRETCHEN WHITMER, Invited
REGISTRATION BROCHURE | 5MISSION: POSSIBLE
EDUCATION OVERVIEW
ACOs & Partnerships
Affordable Housing Demand
Antibiotic Stewardship
Behavioral Health
Board Support & Alignment
Cohesive Teams
Community Partnerships
Compliance Programs
Conservatorship Cultivating Staff Satisfaction
Cyber Security
Dementia and Difficult Behaviors
Designing for Dementia
Digital Marketing
Drug Diversion
Effective Communication
Enhancing Independent Living
Guardianship
HCBS
Healthcare Fraud & Risk Reduction
HUD Program Updates
Infection Prevention
Interdisciplinary Teams
Leadership
Managed Care
Memory Care
Mission Alignment
Professional License Investigations
Patient-Driven Payment Model (PDPM)
PACE
Pain & Symptom Management
Philanthropy & Fundraising
Post-acute and Senior Care Policy and Payment Reform
Operational Excellence
SNF Phase 3
Staff Engagement
Staff Retention Strategies
Strategies for Organizational Growth
Survey Trends
Technology Efficiencies, Operations & Strategies
Technology Solutions
Trauma Informed Care
Workforce
313 65
Keynote Speakers
CE Credits Available to Earn
Education Sessions
Expert Presenters
41
QUALITY EDUCATION TOPICS
REGISTRATION BROCHURE | 6MISSION: POSSIBLE
REGISTRATION
INDIVIDUALMember Rate
Non-Member Rate
Full Conference (Gala Included) $640 $795
Full Conference-Additional (Gala Included) $595 N/A
Monday Only $395 $495
Tuesday Only $395 $495
Wednesday Only $195 $225
BUSINESS PARTNERS & VENDORSFull Conference-Exhibitor (Gala Included) $595 $695
Full Conference-Non Exhibitor (Gala Included) $795 $1495
One Day Only Exhibitor $395 $495
One Day Only-Non Exhibitor $995 $1195
ORGANIZATIONSSingle-Site Saver I (up to 10 staff members) $5000 N/A
Single-Site Saver II (up to 15 staff members) $7275 N/A
Multi-Site Saver (up to 10 staff members) $5750 N/A
Multi-Site Saver (up to 15 staff members) $8400 N/A
SPECIAL EVENT TICKETSMember Awards Gala Ticket $75 $75
Member Awards Gala Ticket (10 or more) $60 N/A
Life Member and Student Pricing Available, please contact the Association for details.
REGISTRATION BROCHURE | 7MISSION: POSSIBLE
REGISTRATION RATES INCLUDE: • Access to all education sessions
• Electronic access to education materials will be available as they are received and can be accessed before, during, and after the conference.
• Access to the Solutions Expo
• Networking welcome reception
• Member Awards Gala (included with full conference registrations only)
• Breakfast each day
• Networking luncheons on Monday and Tuesday
• Refreshment breaks each day
• Complimentary Wi-Fi throughout the meeting rooms and solutions expo
(varies based on actual registration type)
MEMBER AWARDS GALAIncluded with full conference registrations only. The Gala is not included with any other registration type. Tickets are available to purchase during the online registration process or by contacting the Association.
SPEAKER REGISTRATIONSSpeakers receive a complimentary registration for the day they present. A special speaker discounted rate will be offered for those who wish to join us for the full conference or an additional day. If you would like to attend additional days, please contact Blake Weller via email at [email protected] for more information and to process your discounted registration.
REGISTRATION
REGISTRATION BROCHURE | 8MISSION: POSSIBLE
REGISTRATION DETAILS
FULL CONFERENCEIncludes admission to all conference events and access to online handouts. Continental breakfasts and lunch are provided on Monday and Tuesday. Admission to the Solutions Expo on Tuesday. One ticket to Tuesday’s Member Awards Gala is also included.
MONDAY OR TUESDAY ONLYIncludes admission to education sessions on Monday or Tuesday, admission to the Solutions Expo on Tuesday and online access to handouts. A continental breakfast and lunch are provided each day. Tuesday-only registration does not include the Member Awards Gala. Tickets for the Member Awards Gala can be purchased separately.
WEDNESDAY ONLYIncludes admission to education sessions on Wednesday and access to online handouts. A buffet breakfast and morning refreshment break will be provided.
SINGLE-SITE SAVER IThis rate allows facilities and CCRCs from a SINGLE physical address/location to send up to 10 individuals each day. Continental breakfast and lunch each day are included for each participant.
SINGLE-SITE SAVER IIThis rate allows facilities and CCRCs from a SINGLE physical address/location to send up to 15 individuals each day. Continental breakfast and lunch each day are included for each participant.
MULTI-SITE SAVER IThis rate allows facilities and CCRCs from a MULTIPLE physical address/location to send up to 10 individuals each day. Continental breakfast and lunch each day are included for each participant.
MULTI-SITE SAVER IIThis rate allows facilities and CCRCs from a MULTIPLE physical address/location to send up to 15 individuals each day. Continental breakfast and lunch each day are included for each participant.
NOTE: If you choose a Single-Site or Multi-Site Saver registration option, a form will be sent to you to provide names for your staff members. All individuals registered through Single or Multi Site options will receive access to the online handouts. Tickets to Tuesday’s Member Awards Gala are not included. Tickets for the gala can be included on your Single or Multi Site Saver form.
All conference registrations and gala ticket purchases must be made online through the LeadingAge Michigan website.
REGISTRATION BROCHURE | 9MISSION: POSSIBLE
REGISTRATION DETAILS
REGISTRATION CONFIRMATIONSConfirmations will automatically be sent to the email provided during the online registration process. Additionally, a final confirmation email will be sent to all registrants 3-5 days before the conference and will include a link to access online handouts.
SPECIAL DIETARY/ACCESSIBILITY NEEDSParticipants with special dietary or accessibility needs should notify the Association by email at [email protected] or by calling us at (517) 323-3687. Please let us know of any special needs in advance so that proper arrangements can be made.
NO SOLICITINGExcept for registered exhibitors, all participants are asked to refrain from marketing products or services during the conference.
PAYMENTAll registration fees should be paid at the time of the online registration. Members receive the benefit of selecting “bill me” during our online registration checkout.
UNIQUE EMAILSBe sure to provide a unique email address for each person attending. Registrants will receive important conference information and updates via email only. If a registrant’s email address is not provided, they will not receive their certificate of attendance and verification of their continuing education contact hours.
SUBSTITUTIONS, CANCELLATIONS & NO-SHOWSSubstitutions and cancellations should be submitted, prior to the conference, in writing to [email protected] and must include the reason for cancellation..Cancellation & Grievance Policy
PARKINGA reduced self-parking rate of $10 per day in the attached, covered, parking garage. Valet parking is available for $25 per day. Both parking options are offered to overnight guests and day-only attendees. Parking fees are not included in any of the conference registration fees.
PHOTOGRAPHY AND VIDEO RELEASE STATEMENTSessions or activities at the conference may be photographed or video-recorded. Attendance at the conference constitutes the consent of all participants to the future broadcast, publication or other use of photographs or videos at the sole discretion of LeadingAge Michigan.
NEED FURTHER ASSISTANCE?Our staff would be happy to help!Email: [email protected]: 517.323.3687
REGISTRATION BROCHURE | 10MISSION: POSSIBLE
HOTEL RESERVATIONS & PARKING
RADISSON PLAZA HOTEL100 W. Michigan AvenueKalamazoo, MI
ReservationsCall: (269) 343-3333 and reference group code LAGE
Visit: Radisson Plaza HotelFor website reservations:• Enter your Check In and Check Out dates• Click “more search options”• Under Rate Type, select “Promotion Code” from the dropdown list• Enter promotion code LAGE• Click “Search”
Standard Single or Double RoomOur group rate is $141 per night (plus applicable taxes & fees)Other room types are available within our room block at a slighter higher rate. These rooms can be reserved by calling the hotel or through the online reservation process. Reserve early to get your preferred room type—availability is limited and not guaranteed.
Room block cutoff date is April 28th! After the cutoff date, our group rate will be honored based on availability.
HOTEL AMENITIESOvernight accommodations include complimentary high speed internet, fitness center, pool, safes, desks, in-room coffee, bath essentials, room service, on demand movies, hair dryers, irons, ironing boards and mini refrigerators. For guest’s convenience, the hotel offers a business center, bell staff and 24-hour security. A concierge floor on the 9th level with a 100 West Lounge exclusively for guests to unwind as well as enjoy complimentary hors d’ouevres and beverages.
ON-SITE RESTAURANTS & SERVICES• Webster’s Prime• Zazios Italian Restaurant + Bar• Old Burdick’s Bar & Grill• Burdick’s for Breakfast• Blush Salon + Spa• Kalamazoo Athletic Club—fully
outfitted fitness facility with indoor pool and hot tub
• Rio – Offering Starbuck’s coffee and local gifts
PARKINGOur guests will receive a reduced self-parking rate of $10 per day in the attached, covered, parking garage. Valet parking is also available for $25 per day. Both parking options are offered to overnight guests and day-only attendees.
AIRPORT SHUTTLEComplimentary airport shuttle service is available. Contact the Bell Staff at (269) 226-3134 to schedule shuttle service.
REGISTRATION BROCHURE | 11MISSION: POSSIBLE
WELCOME RECEPTION
PAC BOURBON TASTING FUNDRAISER
MEMBER AWARDS GALA
SOLUTIONS EXPO
ANNUAL BUSINESS MEETING LUNCHEON
Sunday, May 19, 7:00 p.m. to 9:00 p.m.Radisson Plaza Hotel
Monday, May 20, 5:00 p.m. to 8:00 p.m.Webster’s Prime Tasting Room
Radisson Plaza HotelFunded by PAC Donations
Tuesday, May 21, 6:00 p.m. to 9:30 p.m.Arcadia Ballroom
Tuesday, May 21, 12:00 p.m. to 3:00 p.m.Kalamazoo Room
Vendor and Grand Prize drawings will begin at 2:15 p.m.
You must be present to win.
Monday, May 20, 11:15 a.m. to 12:15 p.m.Arcadia Ballroom
NETWORKING
REGISTRATION BROCHURE | 12MISSION: POSSIBLE
CONTINUING EDUCATION
Activity Professionals (AP)National Certification Council for Activity Professionals
Dietary/Food Service (CDM and CDR)Certifying Board for Dietary MangersCommission on Dietetic Registration
Nursing (RN & LPN)LeadingAge Michigan (WNA-0558-001) is an approved provider of continuing education by the Wisconsin Nurses Association, as accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
Nursing Home Administrator (NHA)State of Michigan Nursing Home Administrators Board
Recreational Therapists (CTRS)American Therapeutic Recreation Association
Social Work (SW)Michigan Social Work Continuing Education Collaborative
Other Aging Service ProfessionalsMost licensure boards, credentialing agencies and professional organizations have processes that allow individuals to earn a certain number of CEs for non-preapproved programs or accommodate self-submission for approval of continuing education hours after the event takes place with proper documentation from the program sponsors. Most also require information that LeadingAge Michigan Educational Foundation routinely collects. If you require information for this purpose, please contact the Association via email at [email protected].
Evaluation & Certificate of AttendanceAn electronic evaluation will be emailed to all conference attendees approximately two weeks post event. Once the evaluation has been completed, attendees will receive their Certificate of Attendance via their unique email provided during the conference registration process. Certificates will also be available by accessing your profile in the LeadingAge Michigan website.
LeadingAge Michigan is pleased to provide 41 exceptional education sessions of which participants can earn up to 13 continuing education credits.
To assist you with continuing education needed to support your licensure or certification, LeadingAge Michigan Educational Foundation will apply to the following organizations to receive pre-approved credit hours:
NEED ADDITIONAL ASSISTANCE WITH YOUR CONTINUING EDUCATION CONTACT HOURS?
Our staff would be happy to assist. Please contact us via email at [email protected]
REGISTRATION BROCHURE | 13MISSION: POSSIBLE
MODERATORS
Are you interested in taking on an active insider’s role at the conference but not sure what you might be able to help with? Now you can make the most of your conference experience by volunteering to moderate one or more of the education sessions. As a moderator, you will be the liaison between the association and a session to ensure the program runs smoothly and the presenters have everything they need.
Specifically, session moderators will:• Greet the speaker(s)
• Scan name badges
• Distribute handouts (if speaker has hardcopy materials for the session)
• Give opening announcements
• Introduce speakers
• Complete a quick session evaluation
No experience is required! We will provide a Moderator Packet with easy instructions. Moderator information will be available for you to pick up at the onsite registration area.
EDUCATION MODERATORS NEEDEDNO EXPERIENCE NECESSARY!
TO VOLUNTEERTo volunteer, please contact Blake Weller via email at [email protected] or by calling the association at (517) 323-3687. Sessions will be assigned to moderators on a first-request basis.
REGISTRATION BROCHURE | 14MISSION: POSSIBLE
SPONSORS & EXHIBITORS
EXHIBITOR LISTSPONSOR LIST
360care
408 Marketing
Advanced Wireless
All Med Medical Supply
AMAC Pharmacy Services
American Medical Technologies
Apollo Corporation
Baker Tilly
Basic American Medical Products
BB&T Capital Markets
Behavioral Care Solutions
CareWorx
CareLinc Home Medical Equipment and Supply
Compass Communications Group
Concept Rehab
Concraft
DermaRite Industries
Ductz of SEMI/Belfor
EHM Senior Solutions
Elzinga & Volkers
EZ Way
Functional Pathways
Fusco, Shaffer & Pappas
Genemarkers
GMB Architecture + Engineering
Great Lakes Health Connect
HealthPRO Heritage
Hobbs + Black Architects
Holland Bus Company
HomeTeam Mobile Imaging (formerly BMI Mobile Imaging)
HomeTown Pharmacy LTC
Hooker Dejong
HPS
HPSI
In Touch Pharmaceuticals
Innovative Medical Systems
Interstate Restoration
Inviacom
It’s Never 2 Late
Jewish Senior Life
Kalamazoo Long Term Care Pharmacy
Kingscott Associates
Kronos Incorporated
Luminant
Madonna University
Marcus & Millichap Knapp Group
Marsh Construction
McKesson Medical Surgical
Med-Mizer
Midwest Juice
Mobile Care Group
Morrison Community Living
Omnicare
PharMerica
Plante Moran
PointClickCare
Polaris Pharmacy Services
ProSure Fund
PS of MI
RDL Architects
RehabCare
Remedi SeniorCare Pharmacy
Riverview Service
Samaritas
Select Rehabilitation
SeniorWell
Service Care Industries
TMC
The Compliance Store
Therapy Management
Unidine Corporation
United Church Homes Management
Value 1st
Worksighted
Ziegler
EXCLUSIVE
Omnicare
Value 1st
PLATINUM
Baker Tilly
GOLD
Kingscott Associates
Remedi SeniorCare Pharmacy
Ziegler
SILVER
Therapy Management
BRONZE
Advanced Wireless
CareWorx
Christman Company
Elzinga & Volkers
GMB Architecture + Engineering
Hobbs + Black Architects
Jewish Senior Life
Luminaut
Marsh Construction
Morrison Community Living
Plante & Moran
Polaris Pharmacy Services
Samaritas
Service Care Industries
TMC
Unidine Corporation
Worksighted
AS OF 4.24.19
REGISTRATION BROCHURE | 15MISSION: POSSIBLE
BOARD OF DIRECTORS
Jay Prince, ChairHeritage Community of Kalamazoo
Barbra Giles, Vice ChairJewish Senior Life
Theo Omo, Immediate Past ChairThurston Woods Village
Brian Pangle, SecretaryClark Retirement Community
Vickie Thompson-Sandy, TreasurerSamaritas
Sr. Maureen Comer, Director At-LargeLourdes Senior Community
Pam Ditri, Director At-LargeBurcham Hills
Betsy Bale, DirectorFriendship Village of Kalamazoo
Steve Fetyko, DirectorUMRC/Porter Hills
Steve Velzen-Haner, ChairReliance Community Care Partners
Deedre Vriesman, Vice ChairResthaven Care Community
Dave Bos, TreasurerPark Village Pines
BOARD OF DIRECTORS 2018 – 2019
John Grib, DirectorSenior Services of Southwest Michigan, Inc.
Amy La Fleur, DirectorEHM Senior Solutions
Mike Logan, DirectorMasonic Pathways
Julie Maher, DirectorChurch of Christ Care Center
Tom Nobel, DirectorBaruch Ministries
Denise Rabidoux, DirectorEHM Senior Solutions
Diane Smith, DirectorCSI Support & Development
Mark Stevens, DirectorMedical Care Facility & Rehab Services of Ingham County
EDUCATION FOUNDATION BOARD OF DIRECTORS 2018 – 2019
Evan Geels, DirectorRoyal Atrium Inn
Steven Karnes, DirectorFerris State University
Jennifer Kirkland, DirectorRepresentative, Canterbury on the Lakes
REGISTRATION BROCHURE | 16MISSION: POSSIBLE
AGENDA
LEADERSHIP STRATEGIES
MANAGEMENT & OPERATIONS DEMENTIA WORKFORCE
8 to 8:30 a.m. CONTINENTAL BREAKFAST & REGISTRATION DESK OPENS
8:30 to 9 a.m. WELCOME & OPENING REMARKS
9 to 10 a.m. KEYNOTE: NAVIGATING THE WATERS OF POST-ACUTE AND SENIOR CARE POLICY AND PAYMENT REFORM
Brian Ellsworth, Health Dimensions Group
10:15 to 11:15 a.m. Advancing Mission through Operational
Excellence Jennifer Schwalm
Baker Tilly
Philanthropy: Moving the Needs of Michigan’s Seniors Up as a Priority
Wendy Brightman & Joanna Hogan
UMRC/Porter Hills
Looking Beyond Traditional Memory Care
Kathleen Leslie & Marcy Harris
Burcham Hills
The Power of Cohesive Teams
Pinky McPherson, PMc Consulting and Dana Nelson Eisinger, Mark
Hudgins & Courtney Way, Heritage Community of
Kalamazoo
11:15 a.m. to 12:15 p.m. ANNUAL BUSINESS MEETING LUNCHEON
12:30 to 2:45 p.m. Patient-Driven Payment Model (PDPM):
What's Next for SNF Providers
Brian Ellsworth, Health Dimensions Group
What Every Organization Needs to Know About
Mandatory Compliance Programs
Margaret Chamberlain & Aric Martin
Rolf Goffman Martin Lang
Neuroscience Approach to Manage Difficult
Behaviors in Memory Care Govind Bharwani
Wayne State University
Fostering the Extraordinary!
Improving Staff Retention by Cultivating Satisfaction
in the Workplace Claudia Blumenstock
Copernicus
3 to 4 p.m. HCBS Policy Forum Brendan Flinn
LeadingAge National
Responding to Professional License
Investigations & Proceedings
Richard Kraus & Jennifer Van Regenmorter
Foster, Swift, Collins & Smith
Inside & Out: Designing for Dementia
Richard Kieley, C.C. Hodgson Architectural
Group & Geoffrey Roehll, Hitchcock Design Group
Employee Driven Retention Strategies
Jon Golm Wellspring Lutheran
Services
12:30 to 4 p.m. MEMBER TOUR
5 to 8 p.m. PAC BOURBON TASTING FUNDRAISERWebster’s Prime Tasting Room, Radisson Plaza Hotel
6 p.m. REGISTRATION DESK OPEN
7 p.m. WELCOME RECEPTION Old Burdick’s Bar & Grill, Radisson Plaza Hotel
SUNDAY, MAY 19, 2019
MONDAY, MAY 20, 2019
REGISTRATION BROCHURE | 17MISSION: POSSIBLE
AGENDA
LEADERSHIP STRATEGIES
COMPETITIVE EDGE
MANAGEMENT& OPERATIONS CLINICAL CARE SERVICES TECHNOLOGY
8 to 8:30 a.m. CONTINENTAL BREAKFAST & REGISTRATION DESK OPENS
8:15 to 8:45 a.m. OPENING REMARKS & LEADERSHIP ACADEMY RECOGNITION
8:45 to 9:45 a.m. KEYNOTE:UNLOCK THE BLOCKS TO MAKING MISSION POSSIBLE
Tim Richardson, Total Development Resources
9:45 to 10:45 a.m. A Successful Mission:
Positioning Your Organization Nellie Johnson Independent Consultant
Not On My Watch! Effective
Strategies for Organizational
Growth & Sustainability
Lynn Daly, BB&T Capital Markets &
Karen Messick, United Church
Homes Management
Meeting the Affordable
Housing Demand David Martin & Dan DeRemer
Kingscott Associates
Implementing a Successful
Infection Prevention & Antibiotic Stewardship
Program Jennifer
Leatherbarrow Richter
Healthcare Consultants
Operationalizing Care Navigation
Francesca Muterspaw &
Jennifer SchwalmBaker Tilly
Technology 360: IT Strategy,
Compliance & Operations Dan Cavolo
The Loyola Group
11 a.m. to 12 p.m. Collaborative Post-Acute Initiatives
Karin Proos, Affirmant Health
Partners & Rachel Aultman,
MidMichigan Health
Reacting with Compassion: A Reminder for Leadership
Jana Broughton Samaritas
Trends in Fraud & Abuse: Improving
Compliance is Possible
Shelly Edgerton & Jonathan Feld
Dykema Gossett
Mitigating Risk: Drug Diversion
Rob Leffler PCA Pharmacy
Utilizing Amenity Enhancements
to Drive Independent
LivingNora WileyLuminaut
How to Integrate Technology
Solutions as a Response to
Industry Trends Tom Meyers,
Ziegler; Denise Rabidoux, EHM
Senior Solutions & Scott Collins, Link-
Age Solutions
12 to 3 p.m. SOLUTIONS EXPO: Lunch With Our Business Partners
3 to 4 p.m. An Eye to the Future: Board
Support & Alignment is
Critical to Your Success
Lynn Daly, BB&T Captial Markets;
Brian Pangle, Clark Retirement
Community & Dana
Wollschlager, Plante Moran
Living Forward
Activating New Prospects for Your Senior
Services through Digital Marketing
Don Hart, MOVE
Communications & Mary McLoughlin,
McLoughlin Communications
& PR
Effects of Resident
Incapacity & Applying for
Guardianship & Conservatorship Vanessa Martin
Hunte & Erin SaylorBurgeon Legal
Group
Preparing for SNF Phase 3-
Behavioral Management: Are
You Ready? Teresa Remy LeaderStat
Creating Community
Partnerships to Enhance Services
Emily MelocheSilver Maples of
Chelsea
Leveraging Technology for
Efficiency in LTC Adam Devereaux
Worksighted
4:15 to 5:15 p.m. HUD Priorities & Initiatives
Michael PolsinelliUS Department of Housing & Urban
Development
A Strategic Approach to
Not-for-Profit Organizational
GrowthTom Meyers, Ziegler; Steve
Fetyko, UMRC/Porter Hills & Dana
Wollschlager, Plante Moran
Living Forward
Preparing for SNF Phase 3-
The What & Why of Trauma Informed Care
Michael Goldsmith Behavioral Care
Solutions
Keep Up the PACE: A Review of Collaborative Aspects of the Program of All-
Inclusive Care for the Elderly Carrie Hays McElroy &
Anne Lewis Trinity Health
Cyber Security in the Aging
Services Environment
Che Bhatia Aon Stroz Friedberg
6 to 9:30 p.m. MEMBER AWARDS GALA
TUESDAY, MAY 21, 2019
REGISTRATION BROCHURE | 18MISSION: POSSIBLE
Distinguishing the Premier Providerin the New Post-Acute Care World
Come see us at the 2019 Annual Conference and Solutions Expo!
AGENDA
LEADERSHIP STRATEGIES LICENSURE REQUIREMENTS
8 to 8:30 a.m. BREAKFAST BUFFET & REGISTRATION DESK OPENS
8:30 to 10:45 a.m. Engaging Staff, Improving Communication and Driving A Culture of Quality
Steve Palmreuter, Boost Value Consulting & Kevin Evans, Martha T. Berry Medical Care Facility
Implementing Effective Interdisciplinary Pain & Symptom Management for Best Outcomes
Saxony Matousek, Therapy Management; Michael Horosko & Steve Woltanski, HomeTown Pharmacy
11 a.m. to 12 p.m. CLOSING KEYNOTE THE POWER OF PASSION: MAKING YOUR MISSION POSSIBLE
Jack York, It's Never 2 Late
12 p.m. CONFERENCE CONCLUDESThank you for joining us.
WEDNESDAY, MAY 22, 2019
