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2019 BENEFITS ENROLLMENT GUIDENOVEMBER 5-11, 2018
A COMPREHENSIVE REVIEW
Benefit Plan Year
January 1, 2019 – December 31, 2019
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Benefits that work for your life…Dear Heifer Colleagues,
At Heifer International, we believe that employees are the foundation of our success. To support you during the moments that matter most, we offer a wide range of benefits, programs and resources that are competitive, diverse and flexible to meet your individual needs. It’s one of the most important things we do as an organization, and part of our commitment to making Heifer a great place to work.
This enrollment guide is designed to help you understand the comprehensive medical, prescription, dental and vision coverage that is made available to you and your family. You’ll also learn about the available life and disability insurance options, including what’s provided automatically by Heifer. NOTE: Please refer to the U.S. Employee Handbook for further information concerning benefit eligibility in addition to referring to your plan documents/booklets for detailed information on Heifer’s benefits.
You’ll see that wellness is a key component of our medical plans, as we’re committed to helping you learn more about your health and save money in the long run. By completing the 350 point requirement by 11/30/18 in the Viverae (SimplyWell) wellness program, you can receive an annual savings of $600 on your medical premium discounts in addition to receiving access to personal health coaches and nurses to help you improve your health, manage chronic conditions and more.
The Human Resources Department is available to assist you with any questions you may have. Please do not hesitate to contact us at 501-907-6950 or send us an email. Additionally, you may contact your Compass HealthPro Consultant, Brent Aguilar, at 800-513-1667 x8170 or via email. This consultant is available free of charge and can assist you in selecting the right benefit plan for you.
We also encourage you to visit the Human Resources Benefits Portal at http://www.explainmybenefits.com/heifer/ for additional information.
Sincerely,
Your Benefits Team
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Understanding the Open Enrollment Period
Who should complete Open Enrollment?All benefit eligible employees and enrolled COBRA participants. NOTE: Enrollment completion is REQUIRED even when benefit eligible employees are waiving coverage.
What is Open Enrollment? During the annual benefits Open Enrollment period, employees have the opportunity to enroll in, make changes to, or remove benefits and/or dependents from Heifer sponsored benefit plans without the need to have a Qualifying Life Event such as a marriage, birth of a child, etc.
When is Open Enrollment? Open Enrollment will begin on Monday, November 5, 2018 and will end on Sunday, November 11, 2018.
➢ Benefit enrollment and/or benefit changes processed during Open Enrollment will be effective 1/1/19.
What can I do now? ➢ Prior to completing enrollment, review your current 2018 benefits (if applicable), by accessing your benefits statement that is
available on the www.InfinityHR.com benefits portal;➢ Prior to completing enrollment, review any and all available 2019 benefits information which has been emailed to you and
which can be found within the Corral Documents Library and the Benefits Resources Portal;
During the Open Enrollment PeriodDetermine the best possible way to complete your enrollment by reviewing the Enrollment Procedures on the next page. For questions related to utilizing the enrollment platform, please review the “IHR First Time Log In Instructions” located on the homepage of the Benefits Resources Portal.
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Enrollment ProceduresA response from ALL benefit-eligible employees will be REQUIRED during Open Enrollment. To determine how you will complete your enrollment, please review your options below:
Review the 2019 Benefit Highlights and Open Enrollment FAQ documents which will provide an overview of all benefits being offered for the 2019 Plan Year. Determine which benefits you will elect for 2019, if any.
Decide which of these (3) three convenient enrollment options best fit your specific needs:
Self-Service – Complete your enrollment online at http://www.explainmybenefits.com/heifer.
Call Center – Call the Explain My Benefits call center at (321) 296-8060 between the hours of 9:00 a.m. – 4:00 p.m. CST Monday-Friday to speak with a benefits counselor.
On-Site Assistance – Personal consultations can be scheduled with HR-Benefits. Send your request to [email protected].
Enroll (Enrollment is completed when you receive a confirmation statement to review.)
This guide is currently
being updated for 2019
benefits and the below
2018 enrollment guide
is still being used for
new hires.
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Benefits Eligibility and Dependent Information
Eligible EmployeesEmployees who are actively employed in a benefit-eligible position are eligible to be enrolled in Heifer-sponsored benefit plans. During the annual Open Enrollment period, coverage becomes effective the first of the new year (i.e. 01/01/19), provided the employee has successfully completed the necessary online enrollment.
Eligible DependentsEmployees who are enrolled in Heifer-sponsored benefits have the ability to extend coverage to eligible dependents. NOTE: Dependent coverage cannot be elected unless the employee is also covered under the plan being selected. Individuals who are considered to be eligible dependents of Heifer-sponsored benefits plans are:
➢ Spouses (unless legally separated or divorced)➢ Domestic Partners (same-sex and opposite-sex)
➢ NOTE: Dependent coverage under this option will require employees to be taxed for the fair market value of the premiums paid by Heifer; additionally, completion of the “Affidavit of Domestic Partnership” will be required for each plan year.
➢ Dependent children➢ A natural child➢ A step-child➢ A child legally adopted➢ A child you have a Qualified Medical Child Support Order (QMSCO) for➢ A child for whom you have legal guardianship over➢ A physically or intellectually disabled child who is incapable of self-sustaining employment, regardless of age, provided
they are covered prior to the maximum age otherwise applicable
An adult dependent child of an employee is eligible for coverage through the end of the month in which he/she turns age 26. Eligibility is regardless of whether he/she qualifies as the employee’s tax dependent, is a full-time student or is married. NOTE: If the adult dependent child of the employee is married, ONLY the adult dependent child of the employee will be eligible for coverage.
Information regarding continuation of benefits under COBRA will be distributed after benefit eligibility terminates. COBRA isadministered through Consolidated Admin Services (CAS).
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Qualifying Life Events (Mid-Year) Benefit Changes
Adding and Removing Employee or DependentsOutside of the Open Enrollment period, employee and/or dependent coverage can only be altered if the employee experiences an IRSqualifying life event change. Changes must be made within 31 (thirty-one) days of the date of the life event change. After that time, the employee must wait until the next Open Enrollment period. The effective date of a coverage change, based on an IRS qualifying life event change, will be the date that the life event occurred (i.e. if a child is born on September 15th, the effective date of coverage will be September 1st for medical coverage).
The following is a summarized list of IRS-defined life event changes:
➢ Employee’s legal marital status changes, due to marriage, divorce, legal separation, or the death of a spouse; ➢ A change in the number of dependents you cover, due to birth, legal adoption, a Qualified Medical Child Support Order
(QMCSO), or death; ➢ Changes in employment status of the employee, such as moving from full-time to part-time employment; ➢ Changes in employment status of a spouse, which can include the ending of their employment, new or different working hours
resulting in a change of their employer-sponsored benefits, a benefit change due to a strike, a benefit change for them due to achange in work hours, or if they begin an unpaid leave of absence resulting in a change of benefits;
➢ A dependent who becomes ineligible for the benefit plan due to age or by obtaining coverage via other means.
Duty to Notify of Ineligibility The employee is responsible for making the appropriate updates in the Benefits Enrollment Portal (www.InfinityHR.com) for any changes that have an affect on benefits. An enrollee ceases to be a covered dependent of all employee benefit plans on the date the enrollee no longer meets the definition of a dependent, regardless of when notice is given to Heifer.
More information can be reviewed concerning Qualifying Life Event changes by reviewing this document.
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Let Compass Handle the Healthcare Stuff…As a benefit to you, Heifer has partnered with Compass to provide assistance in navigating the healthcare system. This service is simple to use and available to covered employees and their families.
Heifer’s Health Pro Consultant - Brent Aguilar / 1-800-513-1667 x8170 / [email protected]
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Looking for expert medical support?eDocAmerica is a free benefit paid for by Heifer and provided to all Heifer employees and their dependents who are enrolled in the Medical plan. This benefit allows employees with the ability of consulting with a medical provider through the Internet with a Webcam or telephone. This benefit will allow you to save time and potentially hundreds of dollars by helping you avoid costly emergency room visits.
The majority of minor ailments and non-life threatening medical issues can be treated through eDocAmerica online or by phone without the hassle of going to the doctor’s office. You can be treated while at home, the office, or traveling!
Below is a small sample of medical conditions that eDocAmerica providers can evaluate:
➢ Abrasions, bruises➢ Colds, flu, and fever➢ Sore throat, cough, congestion➢ Allergies, hives, skin infections➢ Bites and stings➢ Minor headaches, arthritic pains➢ Diarrhea, vomiting, nausea➢ Urinary tract infections➢ Headaches, body aches
To register your account, follow these simple steps:
1. Go to www.eDocAmerica.com2. Click the “Sign-In” button and then click the “Register Now” button3. Agree to the “Terms of Use” and choose “Heifer Project” on the
company/organization drop down menu4. Enter your last name and the last four digits of your social security
number5. Create your screen name and password6. Fill out your medical profile (bold items are required)7. Start asking questions
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What’s happening in 2019…
What’s new? • New Medical Carrier: Cigna Health• New Pet Insurance offerings…
• PetAssure (veterinary discount plan)• PetPlus (prescription savings plan)
• Employer sponsored wellness Health Reimbursement Account (HRA)
What’s changing? • Optional Life Insurance option for Domestic Partners under Reliance
Standard.
What’s making your life easier? • Viverae Wellness Platform
• Rebranded to SimplyWell (effective November 1, 2018)• Spouses will have the ability to participate in the program• Enhanced financial educational resources to include retirement
educational assistance, student loan consolidation concierge services and the ability to apply for short-term loans through FinFit
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Explore your plan options offered through Cigna in 2019…Employees will have two (2) medial plan options to choose from:- Low Deductible Health Plan (Open Access Plus)- High Deductible Health Plan (Health Savings Account Open Access Plus
To help you find the right balance of coverage and affordability for you, each plan option will have varying deductible amounts and employee costs.
Benefits of a medical plan through Cigna…- In-network annual check-ups covered at 100%- Coverage for doctor visits, emergency room visits and hospital stays- Nationwide network of health care professionals and facilities- No referral required to see a specialist- Out-of-pocket maximum limits what you pay each year
Save up for health care costs…With the High Deductible Health plan option, you can use tax-advantaged dollars in your HSA account to pay for qualified health care expenses not covered by your plan (i.e. deductibles, coinsurance and copayments).
- The money in your HSA isn’t taxed when it goes into your account- The money in your HSA isn’t taxed when it is used for eligible expenses- The money in your HSA goes with you, wherever you go.
Quick breakdown:- Once you reach your deductible, you pay a set % of covered health care costs, and the health plan pays the rest- Once you reach your out-of-pocket maximum, the health plan pays 100%
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Cigna 2019 Benefits Quick View GridLOW DEDUCTIBLE PLAN HIGH DEDUCTIBLE PLAN
Office Charges
Office Visit (PCP) $30 copay 20% after deductible’s metSpecialist $50 copay 20% after deductible’s metPreventive $0 $0
Annual Deductible & Out-of-Pocket Max
Individual $1,000/$4,000 $2,000/$4,000Family $2,000/$8,000 $4,000/$8,000Coinsurance (Insurance pays) 80% 80%
NOTE: Benefits for an individual within a family are paid once the individual deductible has been met.
NOTE: Entire family deductible must be met before benefits will be paid.
Facility Charges
Urgent Care $50 copay 20% after deductible’s metEmergency Room (In or out of network)
$350 copay 20% after deductible’s met
Inpatient Hospital 20% after deductible’s met 20% after deductible’s metOutpatient Hospital 20% after deductible’s met 20% after deductible’s met
Prescription Drugs 20% after deductible’s met
Generic $15 copay 20% after deductible’s metPreferred $35 copay 20% after deductible’s metNon-Preferred $75 copay 20% after deductible’s met
Mail Order Prescription $45/$105/$225(per 90-day supply)
20% after deductible’s met
For additional information related to the Cigna Health Plans, please review the applicable Summary of Benefits for the traditional low deductible plan and for the high deductible health plan.
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Wellness Plan 2018 RemindersFocusing on wellness is an investment in your health, which can save you money in the long run.
When you’re in good health and feel well, you can be your best at home and at work. To help understand your health, take advantage of this voluntary wellness program. Employees who are actively engaged in their health can take advantage of the benefits and programs available with the SimplyWell (formerly Viverae) program.
Employees have access to: - Free coaching sessions- Employer and employee led wellness challenges- Opportunities to know and understand your numbers
Program completion allows employees to keep a $600 annual credit ($50/month) towards medical premiums in the next plan year. The 2018 program will need to be completed by 11/30/18 to receive credit in 2019.
Employees who were unable to attend the on-site biometric screening can complete one of the following options in order to earn credit as the completion of a Biometric Screening is REQUIRED:
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2019 Wellness Plan Updates
➢ Effective November 1, 2018, Viverae has rebranded under the new company name of SimplyWell. This rebrand represents the company’s renewed commitment to simplifying workplace wellness and providing a straightforward approach that is rooted in care and focused on addressing, improving, and controlling health factors within organizations.
➢ The 2019 wellness program will contain some enhancements to the program:➢ Targeted programs and online courses will be removed➢ Financial wellness and featured content (articles and videos) will be added➢ Spousal non-contingent program
➢ Spouses and domestic partners (who are covered on Heifer’s medical plan) will be able to log into the wellness platform (under their own separate credentials) in order to benefit from the activities and information being offered. During the 2019 plan year, spousal participation in the point system is not required; however, this may change in future years.
➢ More information about spousal participation will be released as it is received.
➢ Biometric screenings (which will be scheduled for February 2019) will be administered through Quest Diagnostics instead of LabCorp.
NOTE: Please refer to the 2019 Wellness Guide located on the Benefits Resources Portal for complete program activities, rules and details.
NOTE: Employees hired after 8/31/18 will be able to participate in the wellness program beginning 1/1/19.
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Medical Care Flexible Spending Accounts
Health Savings (HSA)
Health Flexible Spending (FSA)
Limited Purpose (LPFSA)
Dependent Care (DCAP)
Health Reimbursement
Arrangement (HRA)
How it works A personal savings account that helps you save for out-of-pocket medical expenses when you have a qualified high-deductible health plan. Your employer can also choose to contribute to your account HSA.
Allows you to set aside pre-tax dollars to help pay for qualified medical expenses that occur during a 12-month period.
Like an FSA, but typically offered in combination with an HSA. Can only be used for qualified dental and vision expenses.
A reimbursement account that uses pre-tax dollars for dependent care expenses including daycare, after-school care and adult care.
An employer-funded account that helps you pay for qualified medical expenses not covered by your health plan.
Who owns the account
You do. You can take it with you, even if you retire, change jobs or health plans.
Your employer Your employer Your employer Your employer
Type of health plan required
A qualified High Deductible Health Plan (HDHP)
No health plan required
Typically used in combination with an HSA and HDHP.
No health plan required.
No health plan required.
Who can contribute?
You and your employer
You and your employer
You and your employer
Employee only Employer only
By allowing you to set aside money directly from your paycheck before taxes are taken out, flexible spending accounts are a great way to save money for eligible expenses and to lower your taxable income. You can use that tax-free money to pay for eligible out-of-pocket health care and dependent care expenses.
Heifer offers the following FSA options, administered by Consolidated Admin Services (CAS):
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Medical Care Flexible Spending Accounts…continued…
Health Savings (HSA)
Health Flexible Spending (FSA)
Limited Purpose (LPFSA)
Dependent Care (DCAP)
Health Reimbursement
Arrangement (HRA)
Annual maximum contribution limits
Employee: $3,500 / single$7,000 / family$1,000 / catch-up for employees age 55+
Employer:$300 / single$600 / family
$2,700 $2,700 $5,000 $2,500 if married, filing taxes separately
$100
When is the money in your account available for use?
Funds are available as soon as contributions are deposited into your account throughout the year.
The full contribution amount is available on the first day of coverage in your plan year.
The full contribution amount is available on the first day of coverage in your plan year.
Funds are available as soon as contributions are deposited into your account throughout the year.
The full contribution amount is available on the first day of coverage in your plan year.
Do unused funds in your account carry over to the next year?
Yes, unused balances carry over. It’s yours to keep and you never lose it, even if you change jobs or stop working.
Up to $500. Up to $500 No, funds must be used during the plan year.
No
Ability to invest funds/earn interest
Yes, if the account balance exceeds $1,000.
No No No No
Can it be combined with another health account?
Yes, with a Limited Purpose FSA or a Dependent Care FSA.
Yes with a Dependent Care FSA or an HRA.
Yes, with a Dependent Care FSA or HSA.
Yes, with a Health FSA, Limited Purpose FSA, HRA or an HSA.
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Medical Care Flexible Spending Accounts…continued…
Health Savings (HSA)
Health Flexible Spending (FSA)
Limited Purpose (LPFSA)
Dependent Care (DCAP)
Health Reimbursement
Arrangement (HRA)
What are the tax advantages?
Offers a triple-tax advantage:
1. Pre-tax contributions
2. Potential for tax-free interest and investment earnings
3. Tax-free withdrawals for qualified medical expenses.
Contributions you make to this account are tax-free.
Contributions you make to this account are tax-free.
Contributions you make to this account are tax-free.
Reimbursements for qualified (wellness related) expenses are tax-free.
Managing your Consolidated Admin Services (CAS) Accounts: - A plan debit card for you with the ability to purchase
additional cards as needed- A website that provides 24/7/365 access to account
information- A mobile device app that allows you to see available
balances as well as to file claims and upload receipts http://www.consolidatedadmin.com
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Dental Highlights
IN-NETWORK OUT-OF-NETWORK
Annual Deductible $25 $25Annual Benefit Maximum $1,500 $1,500Orthodontia $1,000/lifetime $1,000/lifetime
Preventative Services
Cleanings & Exams100%
(deductible does not apply)100%
(deductible does not apply)X-RaysFluoride TreatmentsSealants
Basic Services
Extractions80%
(after deductible)80%
(after deductible)Endodontics (Root Canal)FillingsOral Surgery
Major ServicesDentures
50%(after deductible)
50%(after deductible)
CrownsBridgesImplants
Staying healthy includes good dental care. Heifer’s dental plan provides the comprehensive coverage necessary to help you and your family maintain good dental health. Employees enrolled in dental benefits have the flexibility to see any dentist they choose; however, greater discounts and benefits are available by visiting with an in-network dentist. To find in-network preferred providers, visit www.deltadentalar.com.
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Vision Highlights
IN-NETWORK OUT-OF-NETWORK
Vision Exam - $10 copay (every 12 months)
Covered in full after co-pay $36 retail allowance
Materials – Frames (every 24 months)
$130 retail allowance $61 allowance
Materials – Lenses (every 12 months)
Single vision Covered in full after co-pay $28 retail allowanceBiofocals Covered in full after co-pay $42 retail allowanceTrifocals Covered in full after co-pay $56 retail allowanceLenticular Covered in full after co-pay $78 retail allowanceProgressives Covered up to the providers retail trifocal
amount after co-pay $56 retail allowance
Materials – Contact Lenses (every 12 months)
Elective $130 retail allowance $100 retail allowanceMedically Necessary Covered in full $210 retail allowancePolycarbonate Upgrade Covered in full after co-pay $0 retail allowance
Contact Lens Fit - $25 copayStandard Covered in full after co-pay $0 retail allowanceSpecialty $50 retail allowance $0 retail allowance
Vision coverage is a voluntary benefit that features coverage for prescription glasses and contact lenses, as well as other vision-related items. As with the dental plan, you have the freedom to receive services from any vision provider; however, enrolled employees will receive a higher level of benefits by using providers who participate in the Superior Vision network. To find a participating provider, visit www.superiorvision.com/member/locate_provider_ddar.
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Premium Cost OverviewAs a reminder, 2019 rates for Medical, Dental and Vision coverage WILL NOT change for employees. Below is an overview of employee premium rates.
Type of Benefit Level of CoverageER Semi-
Monthly Rate
EE Semi-Monthly
Rate
Total Semi-Monthly
Premium CostTotal Monthly Premium Cost
Medical
Option A- Low Ded. Plan Employee Only $155.36 $52.05 $207.41 $414.81
Employee + Spouse $326.26 $109.30 $435.56 $871.11
Employee + Child(ren) $287.43 $96.28 $383.71 $767.41
Employee + Family $450.56 $150.93 $601.49 $1,202.97
Option B- High Ded. Plan Employee Only $133.87 $44.66 $178.53 $357.06
Employee + Spouse $281.12 $93.79 $374.91 $749.82
Employee + Child(ren) $247.65 $82.63 $330.28 $660.56
Employee + Family $388.22 $129.52 $517.74 $1,035.47
Dental Employee Only $13.15 $4.87 $9.73 $36.04
Employee + Spouse $25.47 $9.42 $18.84 $69.78
Employee + Child(ren) $25.98 $9.61 $19.22 $71.18
Employee + Family $45.28 $16.75 $33.50 $124.06
Vision Employee Only n/a $3.42 $6.84 $6.84
Employee + Spouse n/a $6.15 $12.30 $12.30
Employee + Child(ren) n/a $6.66 $13.32 $13.32
Employee + Family n/a $9.22 $18.44 $18.44
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Basic Life, AD&D and Voluntary Insurance
Employee
• Employer Provided Basic Life: $75,000
• No cost to employee
• Maximum Benefit: Up to a maximum of $500,000 in $10,000 increments.
• Minimum Benefit: $20,000
• Guarantee Issue: $150,000
Benefit Reduction Schedule: Reduces by 67% at age 70, to 50% at age 75
Spouse
NEW for 2019 – Domestic
Partners can be enrolled in spousal
life insurance coverage.
• Maximum Benefit: Up to 100% of employee’s benefit amount not to exceed $250,000
($5,000 increments)
• Minimum Benefit: $5,000
• Guarantee Issue: Up to 100% of employee’s benefit amount not to exceed $50,000
Benefit Reduction Schedule: Reduces by 67% at age 70, to 50% at age 75
Child(ren)
• Maximum Benefit: Up to a maximum of $10,000
(14 days but less than 6 months: $250)
(6 months to Age 19: choice of $1,000, $5,000 or $10,000)
• Guarantee Issue: All amounts are guaranteed issue.
Please make sure beneficiaries are updated!
Convertible and Portable
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Evidence of Insurability (EOI)
What is EOI? Proof of good health, also known as evidence of insurability (EOI), is an application process in which you provide information on the condition of your health or your dependent’s health to get certain types of insurance coverage.
Who is required to provide EOI? Active employees who are adding new life insurance coverage or increasing current coverage of more than 2 salary increments – during the Open Enrollment period – will be required to complete the EOI application. NOTE: Employees who have previously been denied coverage would not be eligible.
How can I complete the necessary EOI forms? Employees who are required to complete EOI forms will be contacted by HR Benefits to complete the necessary paperwork. These forms must be returned to HR for processing by 11/30/18.
Additional Notes –Employees 65 or over may not apply for or increase coverage. Additionally, benefit coverage & applicable payroll deductions for newly elected amounts WILL NOT take effect until EOI is approved by the carrier.
Disability Insurance
Short-Term Disability
(STD)
➢ Pays a benefit after a 10-day elimination period up to 23 weeks. NOTE: accrued vacation and sick time
must be exhausted before STD kicks in.
➢ Covers 60% of your earnings up to a maximum of $2,500 per week
➢ Continues to pay until you can return to work or reach normal retirement age
Long-Term Disability
(LTD)
➢ Pays a benefit after you have been disabled for 180 days.
➢ Covers 60% of your earnings up to a maximum of $6,000 per month.
➢ Continues to pay until you can return to work or reach normal retirement age
➢ LTD includes a 3/12 pre-existing clause, meaning that no condition that existed 3 months before the
policy effective date will be covered until 12 months after the policy effective date
Claims are easy to file over the phone!Call Matrix Absence Management at 1-877-203-0549
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Voluntary ProductsProducts include:
• Accident ‒ Benefits for common injuries‒ Benefits for emergency room visits, ambulance, hospital care, etc.
• Hospital Indemnity‒ Benefits based on the number of days spent in a hospital, critical care unit
or rehabilitation facility‒ Benefits for outpatient and inpatient surgery, diagnostic tests and
emergency room and rehabilitation services
• Critical Illness‒ Lump sum benefit of $10K, $20K or $30K available
‒ Spouse ($5K, $10K, $15K)‒ Child(ren) ($2.5K, $5K, $10K)
‒ Benefits for cancer, heart attack, stroke, kidney failure, coronary artery bypass and several others
ALL Plans include a wellness benefit – once per calendar year *
Insurance changes or new enrollments, please complete your enrollment by contacting (321) 296-8060, option 3.
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Voluntary ProductsPersonal Legal PlanningProvides you with the ability to talk to an attorney about any personal legal issues that you may experience. Additional benefits can include advice on a number of topics such as family or financial matters, auto, home or estate issues. Other services offered can include, but is not limited to, letters and phone calls sent on your behalf, legal documentation review, will preparation and much more
Identity Theft PlanThese days, you can never be too cautions. This plan will provide benefits that include:
• Credit reporting• Personal credit score analysis• Continuous credit monitoring with safety alerts• Identity consultation and restoration services• Safeguard for minors
You may purchase either as a separate plan, or purchase both the Legal and the Identity plans and enjoy package savings.
NOTE: This plan covers one household (you, your spouse and children to age 26).
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Voluntary Products
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Employee Assistance Program (EAP)Keeping People Productive at home…at work…at life
Services
• Behavioral and Mental Health Consulting
• Financial Consultation
• Parenting Resources
• Career Assessment
• Crisis Response
• Work-Life Balance Research and Referrals
• Legal Assistance
• Eldercare Resources
• Nutrition Consultation
• Manager Consultations
Need to Know
• EAP services are confidential! Southwest EAP does not share with Heifer who
has called or what they called about.
• Counselor’s are licensed, skilled professionals.
• Family Members are eligible and encouraged to use this resources as well!
• Southwest EAP is an active participant in the Worksite Wellness programming.
• Access to expanded and improved resources and tools staff.
How do you
Contact the EAP?
Toll Free: 501-663-1797 / 1-800-777-1797
Website: www.southwesteap.com
