Upload
others
View
1
Download
0
Embed Size (px)
Citation preview
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Jeffrey L. Fazio (146043) ([email protected]) Dina E. Micheletti (184141) ([email protected]) FAZIO | MICHELETTI LLP 2410 Camino Ramon, Suite 315 San Ramon, CA 94583 T: 925-543-2555 F: 925-369-0344 Steven A. Schwartz (pro hac vice) ([email protected]) Timothy N. Mathews (pro hac vice) ([email protected]) CHIMICLES & TIKELLIS LLP 361 W. Lancaster Avenue Haverford, PA 19041 T: 610-642-8500 F: 610-649-3633 Interim Co-Lead Class Counsel Anthony F. Fata (pro hac vice pending) Daniel O. Herrera (pro hac vice pending) CAFFERTY CLOBES MERIWETHER & SPRENGEL LLP 30 N. LaSalle, Suite 3200 Chicago, IL 60602 T: 312-782-4880 F: 312-782-4485 Proposed State Plaintiffs Liaison Counsel (Additional Counsel Listed at End of Document)
UNITED STATES DISTRICT COURT
NORTHERN DISTRICT OF CALIFORNIA
IN RE APPLE iPHONE/iPOD WARRANTY LITIGATION This Document Relates to All Actions
No. 10-CV-01610 PLAINTIFFS’ NOTICE OF MOTION AND MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT
DATE: TBD TIME: TBD COURTROOM: 3 Hon. Richard G. Seeborg
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page1 of 57
-i- NOTICE OF MOTION AND MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT
(CaseNo. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
TABLE OF CONTENTS PAGE
NOTICE OF MOTION............................................................................................. vii
I. INTRODUCTION............................................................................................ 1
II. BACKGROUND .............................................................................................. 9
A. APPLE’S STANDARD AND EXTENDED WARRANTIES ................................. 9
B. APPLE’S FORMER LIQUID DAMAGE POLICY ............................................ 9 C. APPLE CHANGED ITS FORMER LIQUID DAMAGE POLICY, BUT DID NOT COMPENSATE CUSTOMERS WHOSE WARRANTY CLAIMS WERE DENIED PURSUANT TO APPLE’S FORMER LIQUID DAMAGE POLICY ........................................................ 11 D. PLAINTIFFS FILE THE LAWSUITS THAT WERE ULTIMATELY CONSOLIDATED BEFORE THIS COURT, AND AGREE TO COORDINATE THEIR LITIGATION EFFORTS ........................................... 12
E. SUMMARY OF ISSUES IN DISPUTE ......................................................... 13 F. DISCOVERY EFFORTS............................................................................ 15 1. Experts ..................................................................................... 15
2. Discovery From Apple ............................................................. 15
3. Discovery from Uncooperative Third Parties......................... 17
G. MEDIATION, FURTHER FORMAL DISCOVERY, MORE NEGOTIATIONS AND INFORMAL DISCOVERY ............................... 18 H. POST SETTLEMENT DISCOVERY AND DRAFTING THE SETTLEMENT AGREEMENT ............................................................ 20 I. SETTLEMENT BENEFITS FOR CLASS MEMBERS .................................... 21 J. ATTORNEYS’ FEES, COSTS, AND INCENTIVE AWARDS ........................... 23
K. ALLOCATION OF THE NET SETTLEMENT FUND ..................................... 25
III. ARGUMENT.................................................................................................. 26
A. THE CRITERIA THAT APPLY TO PRELIMINARY APPROVAL..................... 26 B. THE PROPOSED SETTLEMENT IS ENTITLED TO A PRESUMPTION OF FAIRNESS BECAUSE IT IS THE PRODUCT OF ARMS’-LENGTH, INFORMED, NONCOLLUSIVE NEGOTIATION BY EXPERIENCED COUNSEL .......................................... 29
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page2 of 57
-ii- NOTICE OF MOTION AND MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT
(CaseNo. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
1. The Settlement Has No Obvious Deficiencies........................ 30
2. The Settlement Does Not Improperly Grant Preferential Treatment to Class Representatives or Segments of the Settlement Class ........................................................... 30 3. The Terms of the Proposed Settlement are Fair Reasonable and More Than Adequate ..................... 31
C. THE COURT SHOULD CERTIFY THE SETTLEMENT CLASS...................... 35
1. Numerosity is Satisfied ........................................................... 35
2. Commonality is Satisfied ........................................................ 36
3. Typicality is Satisfied .............................................................. 37 4. Adequacy of Representation is Satisfied ................................ 37 5. Predominance is Satisfied ....................................................... 39 6. Superiority is Satisfied............................................................ 39
D. CLASS COUNSEL SATISFY THE REQUIREMENTS OF RULE 23(G) ............ 41 E. THE PROPOSED NOTICE PLAN SATISFIES DUE PROCESS AND WARRANTS APPROVAL ............................................ 41 F. THE PARTIES WILL PROPOSE A SCHEDULE FOR THE
EVENTS LEADING UP TO THE FINAL FAIRNESS HEARING ..................... 47
IV. CONCLUSION .............................................................................................. 47
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page3 of 57
-iii- NOTICE OF MOTION AND MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT
(CaseNo. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
TABLE OF AUTHORITIES
Cases
Adoma v. Univ. of Phoenix, Inc., 2012 WL 6651141 (E.D. Cal. Dec. 20, 2012) ...................................................28 Amchem Prods. v. Windsor, 521 U.S. 591 (1997) ....................................................................................35, 39 Amgen, Inc. v. Connecticut Retirement Plans and Trust Funds, 133 S.Ct. 1184 (2013) .......................................................................................39 Bellows v. NCO Fin. Sys., Inc., 2008 WL 5458986 (S.D. Cal. Dec. 10, 2008)....................................................28 Cellphone Termination Fee Cases, 180 Cal. App. 4th 1110 (2009) .........................................................................28 Cotton v. Hinton, 559 F.2d 1326 (5th Cir. 1977) ..........................................................................28 Dennis v. Kellogg Co., 697 F.3d 858 (9th Cir. 2012) ............................................................................23 Durham v. Cont’l Cent. Credit, Inc., 2011 WL 90253 (S.D. Cal. Jan. 10, 2011)........................................................28 Eisen v. Carlisle & Jacquelin, 417 U.S. 156 (1974) ..........................................................................................42 Fraley v. Facebook, Inc., 2012 WL 5838198 (N.D. Cal. Aug. 17, 2012) ................................. 4, 27, 32, 46 Garner v. State Farm Mut. Auto. Ins. Co., 2010 WL 1687829 (N.D. Cal. Apr. 22, 2010)...................................................24 Gatreaux v. Pierce, 690 F.2d 616 (7th Cir. 1982) ............................................................................27 Gray v. Golden Gate Recreational Area, 279 F.R.D. 501 (N.D. Cal. 2011) ......................................................................36 Hanlon v. Chrysler Corp., 150 F.3d 1011 (9th Cir. 1998) ..................................................................passim In re Austrian & German Bank Holocaust Litig., 80 F. Supp. 2d 165 (S.D.N.Y. 2000) ...........................................................28, 30 In re Cendant Corp. Derivative Action Litig., 232 F. Supp. 2d 327 (D.N.J. 2002)...................................................................34
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page4 of 57
-iv- NOTICE OF MOTION AND MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT
(CaseNo. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
In re Checking Account Overdraft Litigation, 830 F.Supp.2d 1330 (S.D. Fla. 2011)...............................................................34 In re Facebook, Inc., PPC Advertising Litig., 282 F.R.D. 446 (N.D. Cal. 2012) ......................................................................36 In re Mego Fin. Corp. Sec. Litig., 213 F.3d 454 (9th Cir. 2000) ......................................................................24, 34 In re Mercury Interactive Corp. Sec. Litig., 618 F.3d 988 (9th Cir. 2010) ............................................................................47 In re Pacific Enterprises Sec. Litig., 47 F.3d 373 (9th Cir. 1995) ..............................................................................24 In re Tableware Antitrust Litig., 484 F.Supp.2d 1078 (N.D. Cal. 2007) ........................................................31, 42 In re Veritas Software Corp. Sec. Litig., 2005 U.S. Dist. LEXIS 30880 (N.D. Cal. Nov. 15, 2005)................................34 Kanawi v. Bechtel Corp., 254 F.R.D. 102 (N.D. Cal. 2008) ......................................................................38 Linney v. Cellular Alaska Partnership, 151 F.3d 1234 (9th Cir. 1998) ..........................................................................24 Nachsin v. AOL, LLC, 663 F.3d 1034 (9th Cir. 2011) ..........................................................................23 National Rural Telecom. Coop. v. DIRECTV, Inc., 221 F.R.D. 523 (C.D. Cal. 2004).......................................................................28 Parra v. Bashas, Inc., 536 F.3d 975 (9th Cir. 2008) ............................................................................37 Paul, Johnson, Alston & Hunt v. Graulty, 886 F.2d 268, 272 (9th Cir. 1989) ....................................................................24 Petersen v. Lowe’s Hiw, Inc., 2012 U.S. Dist. LEXIS 123018 (N.D. Cal. Aug. 24, 2012)..............................24 Radcliffe v. Experian Solutions, Inc., ___ F.3d ___, 2013 WL 1715422 (9th Cir. Apr. 22, 2013) ..............................25 Shlensky v. Dorsey, 574 F.2d 131 (3d Cir. 1978)..............................................................................34 Six Mexican Workers v. Ariz. Citrus Growers, 904 F.2d 1301 (9th Cir. 1990) ..........................................................................23 Staton v. Boeing Co., 327 F.3d 938 (9th Cir. 2003) ............................................................... 27, 28, 29
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page5 of 57
-v- NOTICE OF MOTION AND MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT
(CaseNo. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Valentino v. Carter-Wallace, Inc., 97 F.3d 1227 (9th Cir. 1996) ............................................................................39 Van Bronkhorst v. Safeco Corp., 529 F.2d 943 (9th Cir. 1976) ............................................................................27 Vizcaino v. Microsoft Corp., 290 F.3d 1043 (9th Cir. 2002) ....................................................................23, 24 Wal-Mart Stores, Inc. v. Dukes, 131 S. Ct. 2541 (2011) ......................................................................................36 Wershba v. Apple Computer, Inc., 91 Cal. App. 4th 224 (2001) .............................................................................35 White v. Experian Info. Solutions, Inc., 803 F. Supp. 2d 1086 (C.D. Cal. 2011) ............................................................34 Wolin v. Jaguar Land Rover N. Am. LLC, 617 F.3d 1168 (9th Cir. 2010) ....................................................................37, 39
Statutes Bus. & Prof. Code § 17200 ..........................................................................................14 Cal. Code Civ. Proc. § 2025.010..................................................................................18 Civ. Code § 1782 ....................................................................................................11, 12
Rules
Fed. R. Civ. P. 23(a) ................................................................................. 35, 36, 37, 38 Fed. R. Civ. P. 23(b) ..............................................................................................35, 39 Fed. R. Civ. P. 23(c)(1)(B) ...........................................................................................41 Fed. R. Civ. P. 23(c)(2)(B) ........................................................................ 41, 42, 43, 46 Fed. R. Civ. P. 23(e)......................................................................................... vi, 27, 41 Fed. R. Civ. P. 23(g) ............................................................................................... ii, 41 Fed. R. Civ. P. 23(h)(1)..........................................................................................42, 43
Treatises Alba Conte & Herbert B. Newberg, NEWBERG ON CLASS ACTIONS § 11.25 (4th ed.
2002)..................................................................................................................29 Alba Conte & Herbert Newberg, NEWBERG ON CLASS ACTIONS § 11.41 (2006 ed.) .28
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page6 of 57
-vi- NOTICE OF MOTION AND MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT
(CaseNo. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Other Authorities
MANUAL FOR COMPLEX LITIGATION (4th ed. 2004) ........................................ 27, 31, 35
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page7 of 57
-vii-
NOTICE OF MOTION AND MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CaseNo. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
NOTICE OF MOTION
TO ALL PARTIES AND THEIR COUNSEL OF RECORD:
NOTICE IS HEREBY GIVEN THAT on June 28, 2013 at 10:00 a.m., or as
soon as counsel may be heard per Plaintiffs’ request for an order shortening time,
before the Honorable Richard G. Seeborg, United States District Judge, Courtroom
3, 17th Floor of the United States Courthouse, 450 Golden Gate Avenue, San
Francisco, California, Plaintiffs Charlene Gallion, Christopher Corsi, and Raj Johal,
and Sean Pennington and Megan White, will, and hereby do, move pursuant to
Federal Rule of Civil Procedure 23(e) for preliminary approval of their Settlement
Agreement with defendant Apple Inc., along with an order approving the proposed
forms and methods of notice set forth in the Settlement Agreement, and for
conditional approval, for settlement purposes, of the following proposed class:
all United States residents who are or were owners of a Class Device (a) that was tendered to Apple in the United States for repair or replacement during the Relevant Time Period; (b) at the time of tender, the Class Device was within either the one-year limited warranty period or, if covered by an AppleCare Protection Plan, the two-year plan coverage period; and (c) repair or replacement of the tendered Class Device was denied by Apple on the basis of Apple’s Former Liquid Damage Policy. The Settlement Class excludes counsel for the parties and members of their immediate families; Apple; any entity in which Apple has a controlling interest; Apple’s directors, officers, and employees; Apple’s legal representatives, successors, and assigns; the presiding Judges in the Federal and State Actions; and all persons who validly request exclusion from the Settlement Class.
Declaration of Dina E. Micheletti in Support of Motion for Preliminary Approval of
Settlement (“Micheletti Decl.”), Ex. 1 ¶ 1.JJ.1
The motion is brought on the grounds that the proposed settlement is within
the range that may warrant final approval as fair, adequate, and reasonable; that
the proposed forms and methods of notice satisfy due process and are reasonably
1 The capitalized terms in the class definition above are defined as set forth in the parties’ Settlement Agreement, a copy of which is filed concurrently herewith as Exhibit 1 to the accompanying Micheletti declaration. All references to “Ex.” are to the exhibits attached to the Micheletti declaration.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page8 of 57
-viii-
NOTICE OF MOTION AND MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CaseNo. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
calculated to reach the Settlement Class Members and apprise them of the essential
terms of the Settlement Agreement and their rights with respect thereto; and that
the proposed settlement class satisfies the requirements for class certification of
Federal Rule of Civil Procedure 23(a) and (b)(3).
The motion is based on this Notice, the memorandum of points and
authorities set forth below, the accompanying Micheletti Declaration, all other
papers and records in the Court’s file, and such other and further matters as may be
presented at the hearing.
DATED: May 28, 2013 FAZIO | MICHELETTI LLP
by /s/ Jeffrey L. Fazio
Jeffrey L. Fazio (146043) Dina E. Micheletti (184141)
FAZIO | MICHELETTI LLP 2410 Camino Ramon, Suite 315
San Ramon, CA 94583 Telephone: 925-543-2555 Facsimile: 925-369-0344
CHIMICLES & TIKELLIS LLP By: /s/ Steven A. Schwartz Steven A. Schwartz (pro hac vice) Timothy N. Mathews (pro hac vice) 361 W. Lancaster Avenue Haverford, PA 19041 Telephone: 610-642-8500 Facsimile: 610- 649-3633
Interim Co-Lead Class Counsel
CAFFERTY CLOBES MERIWETHER & SPRENGEL LLP
By: /s/ Anthony F. Fata
Anthony F. Fata (pro hac vice pending) Daniel O. Herrera (pro hac vice pending) 30 N. LaSalle, Suite 3200 Chicago, IL 60602 Telephone: 312-782-4880 Facsimile: 312-782-4485
Proposed State Plaintiffs Liaison Counsel
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page9 of 57
-1-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
I. INTRODUCTION
Class Counsel and Plaintiffs Charlene Gallion, Christopher Corsi, Raj Johal
and Sean Pennington and Megan White are pleased to report that, after extensive
discovery, negotiation, and mediation, they have negotiated a $53 million, non-
reversionary cash settlement that, if approved, will provide an exemplary recovery
for the Settlement Class Members. Moreover, Class Counsel have negotiated a
state-of-the-art notice and distribution process whereby checks could be mailed to as
many as approximately 153,000 Settlement Class Members without the need for
those Settlement Class Members to submit a claim.
The key components of the Settlement are as follows:
• $53 Million Settlement Fund: Apple will pay $53 million into a non-
reversionary Settlement Fund, the net proceeds of which will be paid to
Settlement Class Members—i.e., owners of iPhones and iPod touch
devices (collectively, “Class Devices”) who were denied warranty coverage
while Apple’s Former Liquid Damage Policy, described below, was in
force. See Ex. 1 ¶¶ 1.H, 1.V, 1.JJ, 18-20. The Settlement Fund will also
be used to pay Class Counsel’s attorneys’ fees and costs, and to provide
modest incentive awards to the Class Representatives who prosecuted this
action to a successful conclusion. Id. ¶18.
• Global Settlement: The Settlement will resolve all cases before this
Court as well as the claims asserted in the class action filed by Sean
Pennington and Meghan White in the State Action.2 Id. ¶ 44. State
Plaintiffs are filing contemporaneously herewith a complaint in this
Court, which they request to be consolidated with the Federal Actions for
purposes of the Settlement, and State Plaintiffs have requested the State
2 The State Action is Pennington, et al. v. Apple, Inc., Case No. 1-10-CV-162659 (Cal. Super. Ct., Santa Clara Cty.). See Ex. 1 ¶ 1.NN.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page10 of 57
-2-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Court to stay the State Action pending resolution of final approval
proceedings before this Court.3
• Notice/Claims Administration Costs: In addition to the $53 million
Settlement Fund, Apple will separately pay all costs (estimated to be in
excess of $1 million) associated with Class Notice and claims
administration. Id. ¶ 21. Subject to the Court’s approval, Kurtzman
Carson Consultants LLC (“KCC”) will serve as the Settlement
Administrator. Id. ¶ 1.HH.
• Distribution of Settlement Benefits to Settlement Class Members:
Counsel have also negotiated a state-of-the-art, consumer-friendly process
for distributing the settlement benefits to Settlement Class Members:
o Direct-Payment Settlement Class Members: Direct-Payment
Settlement Class members are entitled to receive payment from the
Settlement Fund without having to submit a claim form, provided
that Apple’s records contain, or the Settlement Class Member
provides, a current postal address to which a check can be mailed
(and they do not opt out). Ex. 1 ¶¶ 1.P, 26, 33-34. Apple has
identified approximately 153,000 Class Devices owned by potential
Direct-Payment Settlement Class Members.4 Micheletti Decl. ¶ 58.
Assuming they do not opt out and the Settlement Agreement is
approved, checks will be mailed automatically to Direct-Payment
Settlement Class Member for whom postal address information is
3 “The Federal and State Plaintiffs prosecuted their respective actions against Apple for the common benefit of members of the Settlement Class, coordinated their efforts regarding discovery from Apple, and both participated in the settlement negotiations and mediations with Apple.” Ex. 1 ¶14.
4 Apple’s records currently reflect potential postal and/or email addresses associated with approximately 130,000 of those Class Devices. The parties will work with KCC to refine address and email information for the owners of those Class Devices, and for the owners of the approximately 23,000 other Class Devices. Micheletti Decl. ¶¶ 51.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page11 of 57
-3-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
available, even if they do nothing. Ex. 1 ¶¶ 33-34. Direct-Payment
Settlement Class Members for whom email addresses are available
need only provide a current address to be mailed a check. Id.
o Claims-Made Settlement Class Members: All other Settlement
Class Members will be able to submit a claim using a
straightforward Claim Form either online, via a Settlement
Website that will be maintained by the Settlement Administrator,
or, if they choose, by mailing a paper claim form. Ex. 1 ¶¶ 1.E, 35.
• Notice Program: Both email and postcard notices will be sent to all
Direct-Payment Settlement Class Members, to the extent that Apple’s
records (as updated by KCC) include both kinds of address. Ex. 1 ¶ 26.
To ensure maximum coverage, Apple will also bear the cost of sending
emailed notice to over 4 million owners of Class Devices who made a
customer-service appointments at Apple retail stores (“Apple Stores”)
during the relevant time period(s), some of whom may have been denied
warranty coverage for alleged liquid exposure.5 In addition to these direct
notices, Published Notice will appear in USA Today and MacWorld, and
KCC will establish a Settlement Website where Settlement Class
Members can download all documents related to the Settlement. Id. ¶¶
1.MM, 28-30, 35.
• Allocation: Settlement Class Members will receive a proportionate share
of the Net Settlement Fund, as determined by the type and configuration
of the Class Device that was the subject of a warranty claim that Apple
5 Such an appointment is a prerequisite to obtaining service and/or submitting a warranty claim at an Apple Store. Micheletti Decl. ¶ 64. Thus, potential Settlement Class Members for whom Apple does not have complete information to qualify as Direct-Payment Settlement Class Members, but for whom Apple has an e-mail address, will be sent direct notice of the Settlement. If an email is returned as undeliverable and Apple has a postal address, notice will then be mailed. Id. & Ex. 1 ¶ 27.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page12 of 57
-4-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
denied. Id. ¶ 33.
• Release: Class Counsel negotiated a narrowly-tailored release that is
limited exclusively to persons whose warranty claims were denied by
Apple due to the Former Liquid Damage Policy during the relevant time
frame (“Settlement Class Members”) and is also limited exclusively to
causes of action arising from denials resulting from Apple’s Former Liquid
Damage Policy. Id. ¶¶ 1.FF, 53.
By this unopposed motion, Plaintiffs respectfully request an order
preliminarily approving the Settlement terms; conditionally certifying the
Settlement Class; approving the appointment of the Class Representatives and
Class Counsel; appointing Co-Lead and State Plaintiffs’ Liaison Counsel; approving
and directing the distribution of Class Notice; and setting a schedule for final
approval proceedings.
As this Court has recognized, a proposed settlement is provisionally
considered to be fair, reasonable, and adequate and preliminary approval should be
granted if
[1] the proposed settlement appears to be the product of serious, informed, non-collusive negotiations, [2] has no obvious deficiencies, [3] does not improperly grant preferential treatment to class representatives or segments of the class, and [4] falls with the range of possible approval . . . . Because some of the factors bearing on the propriety of a settlement cannot be assessed prior to the final approval hearing, a full fairness analysis is unnecessary at this stage.
Fraley v. Facebook, Inc., 2012 WL 5838198, *1 n. 1 (N.D. Cal. Aug. 17, 2012)
(citations and inner quotation marks omitted).
The Settlement meets each of these criteria, as briefly explained by the key
facts below and as described in Section III.B., infra.
Highly-contested, novel claims: This outstanding settlement was initially
reached after more than two years of adversarial litigation and vigorous
negotiations between Apple and Class Counsel in the Federal and State Actions.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page13 of 57
-5-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
While Class Counsel believe their claims are strong, they are based in part on
untested legal theories against an extremely sophisticated defendant who asserted
numerous potentially viable defenses, which were supported by testimony from and
testing conducted by its own renowned engineers. Put simply, this litigation
involved substantial risk and uncertainty.
Plaintiffs’ case centers on the propriety of Apple’s Former Liquid Damage
Policy, which required Apple personnel to deny warranty coverage if a Liquid
Submersion Indicator (“LSI”) that Apple installed adjacent to the dock connector
and/or inside the headphone jack of Class Devices where they are externally
viewable (“external LSIs”)6 had changed color from white to pink or red. See
generally Master Complaint (Dkt. No. 53) (“Comp.”) ¶¶ 13-22. As described more
fully below, an LSI is a paper-ink laminate made from Water Contact Indicator
Tape (“WCIT”) manufactured by 3M Company (“3M”) that is intended to change
color from white to red when the un-laminated portion is exposed to liquid.
According to Apple, a red or pink external LSI was sufficient proof that the Class
Device had been damaged by liquid, thereby rendering the warranty void pursuant
to provisions in its warranties that excluded coverage for, inter alia, “liquid spill or
submersion” or “abuse.” Id.
Plaintiffs alleged and were prepared to demonstrate at trial that Apple’s
Former Liquid Damage Policy was a pretext for denying valid warranty claims in
violation of its warranty contracts and the implied covenant of good faith and fair
dealing because, inter alia, LSIs merely indicate that a Class Device may have been
exposed to liquid, but do not and cannot establish that a Class Device had been
damaged by exposure to liquid, much less prove that liquid exposure caused the
malfunction that led a customer to seek repair or replacement under warranty.
6 Apple contends that these LSIs are not accurately characterized as “external” LSIs, but are merely externally viewable.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page14 of 57
-6-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Plaintiffs also alleged that LSIs could be triggered by moisture or humidity during
ordinary, foreseeable use, and that 3M’s testing and product instructions stated
that pink was merely an indication of humidity, and did not indicate contact with
liquid. Id. ¶¶ 13-24, 62-63.
Plaintiffs’ legal arguments included, but were not limited to, their contention
that, as the proponent of an exclusion from warranty coverage, Apple bore the
burden of proving that a Class Device had been damaged by the customer.
Plaintiffs also argued, among other things, that Apple could not meet that burden
by pointing to triggered external LSIs, because LSIs cannot detect actual damage or
abuse or establish the cause of that damage. Plaintiffs’ claims and initial factual
allegations were developed as a result of Class Counsel’s thorough pre-filing
investigation and were fleshed out and supported by Class Counsel’s exhaustive
legal research and discovery efforts and by Plaintiffs’ experts.
Apple vehemently disagreed with Plaintiffs’ allegations, insisting that testing
by its engineers demonstrated that the external LSIs were reliable and would not
turn red or pink unless a Class Device had been damaged or abused as a result of
extensive liquid contact. Apple contended that 3M’s humidity testing was
conducted on indicator tape open to the elements (not contained inside a device) and
at unrealistic extremes of temperature and humidity. Apple also argued that its
humidity testing demonstrated that the LSIs contained in an iPhone and iPod touch
would not change color as a result of real-world heat and humidity. Apple also
contended that individual issues precluded class certification. Among other
arguments, Apple asserted that Plaintiffs had the initial burden of proving that
each malfunction was the result of a manufacturing defect, and that it was
impossible to do without questioning each member of the proposed class and
inspecting his or her Class Device. Additionally, Apple argued that the only
predominating common fact was that each proposed class member had a triggered
LSI, thereby making it more likely than not that, in the absence of individualized
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page15 of 57
-7-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
proof, liquid exposure caused the malfunction.
Because of the dearth of case law squarely addressing the core legal issues in
dispute, and the parties’ starkly different view regarding the core factual issues,
including, but not limited to, whether a pink or red LSI established that a Class
Device had been abused or damaged by liquid, virtually every aspect of this
litigation was hotly contested from beginning to end.
Extensive Discovery: Class Counsel conducted comprehensive, wide-
ranging discovery from Apple and non-parties 3M, FoxConn Corp. and FoxConn
International Holdings, Inc. (the Chinese manufacturer of the iPhone), Hon Hai
Precision Industry Co. (FoxConn’s parent), Exponent (which performed testing for
Apple), SquareTrade Inc. (which offered extended, third-party warranties for Class
Devices), and AT&T Mobility (the sole provider of cellular service during the
relevant time period). Micheletti Decl. ¶ 13-14. Class Counsel’s discovery efforts
included, among other things (1) the review, and analysis of approximately 300,000
pages of documents produced by Apple and by third parties; (2) dozens of lengthy
meet-and-confer sessions with Apple and third parties, (3) depositions of several
high-ranking Apple employees and witnesses; (4) depositions of the 3M engineer
who invented the WCIT and 3M’s chief sales representative and liaison for the
Apple account; (5) analyses conducted by Plaintiffs’ experts, including (i) one of the
world’s foremost authorities on electronics reliability and failure analysis, (ii) an
expert with extensive experience with handheld devices, and (iii) an expert with,
inter alia, considerable hands-on experience working for a major computer maker
testing the effects of high humidity environments on the reliability and performance
of packaged electronic devices; (6) answers to multiple sets of interrogatories and
requests for admission regarding Apple’s policies and the technology upon which it
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page16 of 57
-8-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
relied; and (7) thorough independent research by Class Counsel. Id.7
Extensive Mediation: Given the parties’ diametrically opposing views on
the nature, scope, and extent of Apple’s liability, and the suitability of this case for
class treatment, the parties had starkly different views regarding the settlement
value of the case. Id. ¶ 40. Consequently, the settlement was only achieved after
protracted, well-informed mediation efforts. Id. The parties participated in six,
full-day, in-person mediation sessions before retired U.S. Magistrate Judge Edward
Infante and/or Ms. Catherine Yanni of JAMS from October 2011 through April
2012, and in dozens of telephone conferences with one or both mediators between
and after the formal mediation sessions. Id. Litigation continued in parallel with
those mediation sessions, including taking and preparing for the critical 3M
depositions and additional depositions of Apple witnesses; ongoing document
production and review; ongoing meet-and-confer efforts regarding many discovery
disputes; and expert analysis. Id. ¶ 41.
Settlement negotiations were conducted by Class Counsel—who have
significant experience in class actions and other forms of complex litigation—and
were informed by a substantial amount of legal research, discovery, input from
experts, and independent investigation that occurred before and during the course
of the litigation, and in preparation for depositions, class certification, summary
judgment, and trial. Id. ¶¶ 5, 42. After months of intensive negotiations, the
parties reached a settlement that resolves the consolidated cases before this Court
and also the State Action, which the State Plaintiffs have re-filed before this Court
7 Throughout the litigation, both sides took seriously their obligation to resolve disputes, particularly discovery disputes, without needlessly involving the Court. Id. ¶ 15. The parties had numerous, extensive disputes regarding many document requests, interrogatories, deposition notices and assertions of privilege, but they resolved each of these disagreements (sometimes with the assistance of the mediators) without resorting to motion practice before this Court. Id. Plaintiffs were, however, forced to file a motion to compel 3M to produce what proved to be critical documents. Id. That motion was granted by a Magistrate Judge of the District of Minnesota, and 3M’s appeal to the District Court was denied. Id.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page17 of 57
-9-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
for purposes of the Settlement.
The Settlement that Class Counsel negotiated is not only fair, adequate and
reasonable by any measure, it is exceptional.
II. BACKGROUND8
A. APPLE’S STANDARD AND EXTENDED WARRANTIES
In June and September 2007 respectively, Apple introduced the iPhone and
the iPod touch (which is essentially an iPhone without telephonic capabilities).
Comp. ¶¶ 10, 12. Apple sells each Class Device with a one-year warranty, which
provides that Apple will repair or replace the device for free if it malfunctions as a
result of defective materials or workmanship (the “Standard Warranty”). Id. ¶¶ 13-
14. Consumers could also purchase the AppleCare Protection Plan (“Extended
Warranty”) for $69/$59, which provided an additional year of warranty coverage.
Id. ¶ 15. Both Warranties contain provisions that exclude coverage for damage
caused by, inter alia, “liquid spill or submersion” or “abuse.” (the “Liquid-Damage
Exclusion”). Id. ¶¶ 16-17.
B. APPLE’S FORMER LIQUID DAMAGE POLICY
Apple’s LSIs utilize a product invented and manufactured by 3M called
Water Contact Indicator Tape. Similar to litmus paper, WCIT was designed by 3M
to change color (from white to red) if it comes into contact with a single drop (or
less) of liquid. The purpose of WCIT is to alert a manufacturer that a device may
have been exposed to liquid (hence the word “Indicator” in the name of 3M’s product
as well as Apple’s Liquid Submersion Indicators) and that the device should be
carefully inspected to determine whether liquid actually caused the malfunction in
question. See, e.g., Comp. at 6 n. 2.
Rather than using LSIs as a mere indication that a Class Device may have
8 For purposes of this motion, the work performed by Class Counsel is discussed collectively, without any attempt to differentiate between the contributions of each law firm or groups of law firms. Micheletti Decl. ¶ 5.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page18 of 57
-10-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
been exposed to liquid, under Apple’s Former Liquid Damage Policy, Apple required
its personnel to deny warranty coverage if an external LSI9 had turned red or pink
(even though 3M literature states that pink merely indicates possible exposure to
humidity, not liquid) (see Micheletti Decl., Ex. 8) without conducting any further
investigation into whether the Class Device had actually been submersed in liquid
or abused or was damaged due to liquid contact. Id. ¶ 22.
During the Settlement Class Period, Apple typically offered to sell
replacement Class Devices at reduced prices to consumers whose warranty claims
were denied under its Former Liquid Damage Policy. The amount of the reduced
prices depended on the original device type (e.g., iPhone, iPhone 3G, an iPod touch)
and configuration (e.g., 8GB, 16GB, 32GB, etc.). Id. ¶¶ 33-34. Apple publicly
announced this policy (called “Out of Warranty Service” or “OOW”) in May 2009.
Id.
The experiences of Class Representatives Charlene Gallion, Christopher
Corsi, Raj Johal, and Sean Pennington and Megan White demonstrate how Apple’s
Former Liquid Damage Policy affected them, and their experiences are illustrative
of the Settlement Class Members they seek to represent in this action.
• Each Class Representative owned at least one Class Device that failed
while it was covered by Apple’s warranty.
• Each Class Representative presented at least one Class Device to
Apple for warranty repair during the Settlement Class period.
• Each Class Representative was denied warranty coverage by Apple
solely because an external LSI had turned pink or red.
9 Other manufacturers typically installed Water Contact Indicator Tape inside their devices (e.g., under the battery), where service personnel could easily open the battery compartment and conduct a further inspection if the WCIT has turned red. Apple installed its external LSIs just a few millimeters from the surface of Class Devices, where they could be externally viewed without the need to open the Class Device.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page19 of 57
-11-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
• Each Class Representative denied Apple’s insistence that he or she had
abused the Class Device by submersing it in liquid, but to no avail.
• in each case, Apple relied solely on a Class Device’s external LSIs to
deny warranty coverage;10
• After Apple denied his or her warranty claim, each Class
Representative was forced to purchase at least one replacement Class
Device, for which he or she was charged a replacement price of $99 to
$199 plus tax. Comp.¶¶ 36-60; see also Micheletti Decl. ¶ 4.
C. APPLE CHANGED ITS LIQUID-DAMAGE POLICY, BUT DID NOT
COMPENSATE CUSTOMERS WHOSE WARRANTY CLAIMS WERE DENIED PURSUANT TO APPLE’S FORMER LIQUID DAMAGE POLICY
Apple changed its Former Liquid Damage Policy as it pertained to the iPhone
in or around November 2009. Micheletti Decl. ¶_8. As with other policy changes,
Apple made no public announcement of the change.11 Id. Apple continued to
enforce its Former Liquid Damage Policy as to the iPod touch until May 2010, many
months after Plaintiffs served demand letters required by the Consumers Legal
Remedies Act (“CLRA”), see Civ. Code § 1782, and filed these lawsuits. Id. Apple
has represented that under its current liquid damage policy for both types of Class
Devices, a Warranty Claim should no longer be denied based solely on an external
LSI. Ex. 1 ¶ 7.12
10 After he was told that his warranty claim had been denied because his Class Device’s external LSI had been triggered, Mr. Corsi was able to persuade Apple to open and inspect his iPhone. Although the Apple representative found that the device’s internal LSIs were not triggered, Apple denied warranty coverage anyway pursuant to its Former Liquid Damage Policy, despite the absence of any evidence of liquid exposure or liquid damage. Micheletti Decl. ¶ 4.
11 The following month (in December 2009), Apple changed the name of the Liquid Submersion Indicators to “Liquid Contact Indicators.” Comp. ¶ 24 n. 3.
12 Warranty denials pursuant to Apple’s current liquid damage policy are not part of the proposed Settlement Class and the release of warranty claims is limited to claims denied pursuant to Apple’s Former Liquid Damage Policy. Ex. 1 ¶¶ 7, 53.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page20 of 57
-12-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Notwithstanding the change in Apple’s policies, Apple continues to
adamantly deny any liability for denying warranty coverage under its Former
Liquid Damage Policy and, until the settlement of this litigation, declined to
reimburse consumers whose warranty claims it had rejected pursuant to that policy.
Micheletti Decl. ¶_9.
D. PLAINTIFFS FILE THE LAWSUITS THAT WERE ULTIMATELY
CONSOLIDATED BEFORE THIS COURT AND AGREE TO COORDINATE THEIR LITIGATION EFFORTS
Class Counsel independently investigated the legal and factual bases for
their clients’ claims. Beginning December 7, 2009, they served written demands
pursuant to the California Consumer Legal Remedies Act (“CLRA”), Cal. Civ. Code
§ 1782(a). Id. ¶¶ 33-34. Apple refused to provide the monetary relief requested in
the CLRA demand letters. Id. ¶ 34. On January 29, 2010, Plaintiffs began filing
their respective complaints. Id. At the time they served their respective CLRA
demands and/or filed their complaints, counsel for each Plaintiff was unaware of
other counsel’s efforts, and the scope of the CLRA letters and complaints differed as
to class definition, class devices, and claims. Id. ¶ 35 & n. 3. Upon learning of each
other’s efforts, however, Class Counsel promptly began discussions among
themselves regarding appropriate coordination so as to efficiently prosecute the
litigation for the common benefit of what became the Settlement Class. Id. ¶ 35.
At first, Class Counsel coordinated their efforts informally. Id. ¶ 36. Then,
on August 13, 2010, the Court issued an order formally relating Gallion and Corsi,
each of which was filed in this Court on behalf of a proposed national class. Id. On
December 29, 2010, the Court consolidated Gallion, Corsi and Calix,13 titled the
13 The Calix action was filed on behalf of a class of Louisiana residents in September 2010 and transferred from the Middle District of Louisiana to this Court. Plaintiff Calix and his counsel support the proposed Settlement. However, because Mr. Calix’s warranty was not denied pursuant to Apple’s Former Liquid Damage Policy, Mr. Calix is not a signatory to the Settlement Agreement and is not
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page21 of 57
-13-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
consolidated action In re Apple iPhone/iPod Warranty Litigation (No. CV-10-
01610), and appointed Fazio | Micheletti LLP and Chimicles & Tikellis LLP as
Interim Co-Lead Class Counsel. Id. ¶ 37. In June 2011, the Federal Plaintiffs filed
an Amended Master Complaint. Id.
Thereafter, Federal Plaintiffs’ Counsel and State Plaintiffs’ Counsel generally
continued to coordinate their efforts with respect to discovery from Apple and both
groups of counsel participated in the mediation and settlement negotiation process
that resulted in this Settlement Agreement for the common benefit of the
Settlement Class. Id. ¶ 39.
E. SUMMARY OF THE ISSUES IN DISPUTE
Plaintiffs allege claims for breach of warranty and the implied covenant of
good faith and fair dealing; common-law fraud; violation of applicable consumer-
protection statutes; and unjust enrichment. See Comp. ¶¶ 87-128. Apple denied all
of Plaintiffs’ allegations of wrongdoing. See, e.g., Answer to Master Complaint (Dkt.
No. 57). The parties vigorously disputed numerous issues, including the following:
• Whether LSIs are capable of detecting liquid abuse or liquid damage;
• Whether a red or pink external LSI demonstrated that a Class Device
was abused or damaged by liquid;
• Whether testing by Apple engineers showed that LSIs functioned as
intended and that only exposure to an abusive amount of liquid would
trigger an external LSI;
• Whether Plaintiffs had an obligation to establish that the malfunction
at issue was covered by Apple’s warranty notwithstanding that
Apple’s warranties warned consumers not to open Class Devices to
attempt to conduct such a diagnosis, and notwithstanding that Class
a Settlement Class Member. Ex. 1 ¶ 2 & Micheletti Decl. ¶¶ 37-38. The Calix action will be voluntarily dismissed with prejudice upon final approval of the Settlement Agreement. Micheletti Decl. ¶ 38.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page22 of 57
-14-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Devices were designed to make it difficult, if not impossible, to open
and inspect them;
• Whether Apple, as the proponent of an exclusion from coverage, bears
the burden of establishing the factual basis for invoking the exclusion;
• Whether a pink external LSI was a sufficient basis for Apple to assert
that a Class Device had been in contact with liquid, given that 3M’s
testing and training materials stated that pink merely indicated
exposure to humidity;
• Whether evidence developed in discovery demonstrated a strong
correlation between a triggered external LSI and a triggered internal
LSI or evidence of corrosion, or whether such evidence shows that an
external red or pink LSI is not sufficient to establish actual liquid
damage to a Class Device;
• Whether, as Apple contended, Class Counsel’s maximum projected
damages were overstated;
• Whether Apple breached its warranty agreements and the implied
covenant of good faith and fair dealing by using triggered external
LSIs as the sole basis to deny valid warranty claims;
• Whether Apple engaged in conduct that constitutes common-law fraud
and violated the CLRA and the Unfair Competition Law (“UCL”), Bus.
& Prof. Code §§ 17200-17209, by misstating the nature of its
warranties at the time of sale of the Class Devices;
• Whether Apple engaged in conduct that constitutes common law fraud
and violated the CLRA and the UCL by advising customers that a red
or pink LSI established that their Class Device had been damaged by
liquid.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page23 of 57
-15-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
F. DISCOVERY EFFORTS
Plaintiffs’ discovery efforts included, but were not limited to, the following:
1. Experts
Class Counsel retained a formidable team of experts at the outset of the
litigation, and sought their advice regarding a variety of issues including their
evaluation of the evidence obtained in formal and informal discovery and the
technical issues arising from that evidence; drafting certain discovery requests;
supporting the motion for an order compelling 3M to produce the subpoenaed
documents; and preparing the case for mediation, class certification, and trial.
Micheletti Decl. ¶ 16.
2. Discovery From Apple
Class Counsel promptly initiated formal and informal discovery. Apple’s
counsel indicated that discovery would be hard fought and time consuming—and
they were correct. See, e.g., Docket No. 18 at 4:24-26.
At the outset of the litigation, the parties engaged in extensive negotiations
over the proper level of coordination between the Federal and State Actions.
Ultimately, the parties agreed on a coordination strategy that maximized efficiency
without requiring Plaintiffs to lose rights available to them under the various state
and federal rules of civil procedure. Micheletti Decl. ¶ 17. Very early on, the
parties also engaged in prolonged negotiations regarding two foundational issues;
namely, the terms of the protective orders (including the proper scope of Apple’s
confidentiality designations, and issues concerning the nature and scope of Apple’s
search for responsive documents, including the appropriate use of key words that
Apple would use to help guide its initial document-production efforts). Id. ¶ 18.
Ultimately, Class Counsel in the State action were required to seek the involvement
of the court in that action to resolve issues relating to the protocol for Apple’s
production of documents and the terms of the protective order ultimately entered in
that Court. Id. ¶ 19.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page24 of 57
-16-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Collectively, Class Counsel propounded eight sets of comprehensive document
requests covering every issue in the litigation, 14 sets of interrogatories, and five
sets of requests for admission. Id. ¶ 20. Given the fiercely contested nature of the
litigation, the parties engaged in dozens of lengthy meet-and-confer sessions
regarding, inter alia, the scope of virtually every one of Plaintiffs’ discovery
requests, the manner in which Apple proposed to conduct its document and
database searches, Apple’s confidentiality designations, privilege and work-product-
related issues, privilege-log issues, document custodian-issues, deposition-related
issues, the sufficiency of Apple’s discovery responses, and other discovery-related
matters. Id. These meet-and-confer efforts required Class Counsel to engage in ,
inter alia, comprehensive legal research, multiple rounds of letter writing, and
dozens of lengthy telephone conferences with Apple’s counsel. Id. ¶ 21. For
example, on one occasion a dispute concerning Apple’s assertions of privilege in
connection with a specific set of documents and deposition questioning was resolved
only on the eve of Class Counsel’s intended filing of a fully-drafted motion to
compel, which they prepared after previous meet-and-confer efforts had failed. Id. ¶
22.
Class Counsel’s document requests resulted in Apple producing
approximately 265,000 pages of documents, which Class Counsel reviewed and
analyzed. Id. ¶ 23. In addition, Class Counsel conducted multi-day depositions of
three high-level Apple employees whom Apple had designated to testify on its
behalf concerning every aspect of this litigation. Id. ¶ 24. Class Counsel utilized
the information they obtained in discovery to, among other things, depose
witnesses, prepare for class certification, estimate potential damages, assist their
experts, support Plaintiffs’ arguments in connection with trial preparation and
mediation/settlement negotiations, and refute Apple’s defenses. Id. ¶ 25.
Class Counsel also engaged in prolonged meet-and-confer sessions with Apple
concerning depositions of executive “apex” witnesses. Id. ¶ 26. These efforts
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page25 of 57
-17-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
included essentially briefing the issue in order to persuade Apple to make these
witnesses available for deposition, along with multiple meet-and-confer conferences.
Id. In January 2012, Apple agreed to make these witnesses (plus others) available
for deposition. Class Counsel began preparing for those depositions, but, shortly
before those additional depositions were scheduled to take place, the partis reached
agreement as to the amount of a settlement at the next mediation session on
January 16, 2012. Id.
3. Discovery Efforts from Uncooperative Third Parties
Class Counsel issued third-party subpoenas to 3M; Foxconn Corp., Foxconn
International Holdings, Inc. and Hon Hai Precision Industry Co., Ltd.; AT&T;
SquareTrade Inc.; and Exponent. Id. ¶ 13. The subpoenas ultimately resulted in
the production of an additional 77,000 pages of documents (much of which Class
Counsel had not received from Apple). Id. ¶ 27.
Obtaining discovery from these non-parties was challenging. Id. ¶ 28. For
example, 3M fought hard to resist producing documents, then sought to unduly
restrict the nature and scope of its production and insisted that Class Counsel bear
the full cost of 3M’s document collection and production efforts. Id. The meet-and-
confer process with 3M took place over several months and ultimately proved to be
impossible to resolve. Id. Accordingly, Class Counsel were required to file a motion
to compel in the District of Minnesota, which was granted by the Magistrate Judge
and upheld by the District Judge upon 3M’s appeal. Id. Class Counsel
subsequently traveled to Minnesota to depose the 3M engineer who invented and
held the patent for the WCIT used for Apple’s LSIs and the 3M manager of the
Apple account. Id. ¶ 29. 14
Other third parties resisted discovery as well. For example, after months of
14 The court ordered 3M to pay one half of the costs incurred by 3M in responding to the subpoena and Class Counsel to pay the other half. Id. ¶ 28.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page26 of 57
-18-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
negotiations with AT&T over the terms of a protective order and the scope of its
production, AT&T intercepted the documents it sent via Federal Express before
they were delivered to Class Counsel, refusing to release them until Class Counsel
engaged in more lengthy negotiations regarding additional changes to the protective
order entered by this Court. Id. ¶ 30. After that protective order issue was finally
put to rest, AT&T refused to produce the documents unless Plaintiffs agreed to pay
it over $100,000 in alleged document production costs. Id. ¶ 31. Class Counsel
were gearing up for motion practice when their efforts to meet and confer finally
persuaded AT&T to release the documents. Id.
Some of the documents produced by these third parties and testimony from
the 3M witnesses were critical pieces of evidence that Class Counsel and their
experts used to support Plaintiffs’ allegations and refute Apple’s defenses while
preparing for certification and for trial and during settlement negotiations. Id. ¶
32.
G. MEDIATION, FURTHER FORMAL DISCOVERY, MORE NEGOTIATIONS AND INFORMAL DISCOVERY
Settlement negotiations included six full-day mediation sessions (October 13,
2011, November 10, 2011, January 16, 2012, February 3, 2012, February 24, 2012,
and April 27, 2012). Id. ¶ 40. Between the October and January mediation
sessions, Class Counsel continued deposing certain Apple personnel; deposed the
3M witnesses in Minnesota; secured, over Apple’s objections, deposition dates for
the resumption of additional deposition days of the witnesses Apple had designated
pursuant to Rule 30(b)(6) and Cal. Code of Civil Procedure § 2025.010 and for the
depositions of persons Apple considered “apex” witnesses; continued to propound
and meet and confer over prior formal written discovery (meet-and-confer sessions
took place throughout December 2011 and early January 2012); and prepared for
class certification proceedings. Id. ¶¶ 41-44.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page27 of 57
-19-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Before the first mediation session began in October 2011, the mediators
received briefing of relevant legal and factual issues from each of the parties. Id. ¶
45. The State and Federal plaintiffs each submitted separate mediation briefs.
Apple submitted its own brief, and made a formal PowerPoint presentation of its
evidence. Id. By the end of the first session, the parties had made no progress
towards settlement, but agreed to continue their efforts to try to resolve this case by
settlement while continuing to litigate. Id.
In connection with the second mediation session in November 2011, Class
Counsel, with expert assistance, prepared and presented an extensive PowerPoint
presentation of their case for the mediators and for Apple based on documents
Apple and 3M had produced in discovery, materials that Class Counsel obtained by
way of informal investigations and informal research and discovery efforts, and on
sworn testimony by the witnesses those companies had designated to testify on
their behalf. Id. ¶ 46. The presentation addressed key aspects of Plaintiffs’
position. Once again, however, the parties were unable to reach agreement and the
litigation continued. Id.
Plaintiffs continued to vigorously pursue discovery in December 2011 and
early January 2012, while the mediators engaged in shuttle diplomacy with the
parties. Id. ¶ 47. After multiple discussions with the mediators including
throughout the holidays, the parties made sufficient progress to warrant a third
mediation session. Id.
That mediation occurred on January 16, 2012. After a full day of hard fought
negotiations, the parties narrowed their differences to a gap that was only closed by
a mediators’ proposal from Judge Infante and Ms. Yanni. Id. ¶ 48. Both sides
accepted that proposal, thereby reaching tentative agreement (subject to approval
by Apple’s senior executives and confirmatory discovery) that Apple would pay $53
million into a non-reversionary settlement fund, and that Apple would bear the cost
of class notice and settlement administration (estimated at that time to be more
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page28 of 57
-20-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
than $1 million). Id.
H. POST-SETTLEMENT DISCOVERY AND DRAFTING THE SETTLEMENT AGREEMENT
While reaching the $53 million agreement was a significant milestone, the
parties still had a substantial amount of work to do. Finalizing the settlement
details was a protracted, difficult process, which necessitated three additional full
mediation sessions in February and April 2012, plus numerous teleconferences with
the mediators before and after the last formal mediation session. Id. ¶ 49. The
disputed issues included the informal discovery necessary to confirm, under oath,
certain facts pertaining to Settlement Class Members’ damages and information
necessary for notice. Id. The parties also spent considerable time researching,
finalizing, drafting, and negotiating myriad other Settlement details, including, but
not limited to, an allocation plan; the notice plan; the details of a user-friendly
claims process; the content of claim forms and various forms of notice; the selection
of a Settlement Administrator; and the research and other efforts necessary to
identify potential appropriate cy pres recipients. Id.
The settlement documents were numerous, lengthy, and complicated to draft
and reach agreement on because, among other confounding factors, they included
different notice and claims procedures depending on the contact and other
information available in Apple’s records, and because of the provision in the
Settlement Agreement providing for direct payments to Settlement Class Members
where possible. Id. ¶ 50. Thus, the Settlement Agreement has a total of 15
exhibits, nine of which are different tailored versions of notices and claim forms—
each of which required multiple rounds of negotiations to finalize. Id.; see also Ex. 1
at Exs. A-O thereto. Due to the number of issues left open following the January
2012 mediation session, the finality of this settlement remained in doubt until the
formal Settlement Agreement was signed in April 2013. Micheletti Decl. ¶ 50.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page29 of 57
-21-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
I. SETTLEMENT BENEFITS FOR CLASS MEMBERS
As discussed above, the centerpiece of this settlement is the creation of an all-
cash, non-reversionary $53 million Settlement Fund. In addition, Apple will
separately pay to create and distribute the Class Notice and to administer the
claims procedure and every other aspect of the settlement. Ex. 1 ¶¶ 1, 18-21.15
The Settlement Class and proposed Release of Claims are each very narrowly
tailored and limited to those consumers who actually had their warranty claims
denied by Apple while Apple’s Former Liquid Damage Policy was in effect, and who
are therefore eligible to receive a payment from the Settlement Fund. The proposed
Settlement Class is defined as follows:
all United States residents who are or were owners of a Class Device (a) that was tendered to Apple in the United States for repair or replacement during the Relevant Time Period; (b) at the time of tender, the Class Device was within either the one-year limited warranty period or, if covered by an AppleCare Protection Plan, the two-year plan coverage period; and (c) repair or replacement of the tendered Class Device was denied by Apple on the basis of Apple’s Former Liquid Damage Policy. The Settlement Class excludes counsel for the parties and members of their immediate families; Apple; any entity in which Apple has a controlling interest; Apple’s directors, officers, and employees; Apple’s legal representatives, successors, and assigns; the presiding Judges in the Federal and State Actions; and all persons who validly request exclusion from the Settlement Class.
Id. ¶ 1.JJ.
The “Relevant Time Period” encompasses the period during which Apple’s
Former Liquid Damage Policy was in effect, and means on or before December 31,
2009, for any iPhone and on or before June 30, 2010, for any iPod touch. Id. ¶
1.GG.16
15 Court-approved attorneys’ fees, litigation expenses, and incentive awards (if any) are to be paid out of the Net Settlement Fund. See Section II.K, below.
16 Apple actually changed its Former Liquid Damage Policy one month prior to the dates used to define the Settlement Class (i.e., in November 2009 (iPhone) and May 2010 (iPod touch)); the extra months reflect the fact that new policies take time to implement, thus the addition of the extra months allows people who may have been affected by the older policy to file claims. Micheletti Decl. ¶ 8.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page30 of 57
-22-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
The proposed Release is limited to Apple’s denial of warranty claims as a
result of Apple’s Former Liquid Damage Policy and specifically excludes personal
injury claims, claims for the denial of warranty claims relating to ostensible liquid
damage made after December 31, 2009 (iPhone) and after June 30, 2010 (iPod
touch), and claims for the denial of warranty service for any other reason unrelated
to Apple’s Former Liquid Damage Policy. Ex. 1 ¶ 53. The narrow Release thus
leaves those who believe they have such claims free to bring their own claims if they
believe Apple improperly denied them warranty coverage.
Class Counsel also negotiated a state-of-the-art, user-friendly distribution
procedure in order to maximize payments to Settlement Class Members. The
Settlement Administrator will mail checks to Direct-Payment Settlement Class
Members without the need to submit a claim form, provided Apple’s records reflect,
or the Settlement Class Member provides, a current mailing address. Claims-Made
Settlement Class Members will be able to submit their claims by filling out a
straightforward Claim Form, which they may elect to do entirely online, or submit
via regular mail. Ex. 1 ¶ 35.
To the extent funds remain and/or further distributions are impractical, none
of those funds will revert to Apple. Instead, those funds will first be used to pay
Settlement Class Members up to 200% of the average replacement cost for their
particular Class Device, and any remainder will be distributed cy pres to one or
more entities approved by this Court. See id. ¶¶ 18, 33. Mindful of recent Ninth
Circuit case law regarding cy pres recipients, Class Counsel have proposed, subject
to approval by the Court, that the National Consumer Law Center, the National
Association of Consumer Advocates, Consumers Union, the Consumer Federation of
America, and the Center for Auto Safety, are appropriate cy pres recipients for any
residual. Each of these candidates has proposed a project that is consistent with
recent Ninth Circuit jurisprudence in that each project is national in scope and is
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page31 of 57
-23-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
sufficiently related to the purpose of this lawsuit.17 Information about these
proposed cy pres recipients and their proposed use of any cy pres funds is set forth in
Exhibit J to the Settlement Agreement.
J. ATTORNEYS’ FEES, COSTS, AND INCENTIVE AWARDS
Subject to the Court’s approval, the proceeds of the Settlement Fund will be
used to pay Class Counsel’s attorney fees and costs and to provide incentive awards
to the Class Representatives. Ex. 1 ¶18. Unlike many class-action settlements, the
Settlement Agreement does not include a “clear-sailing” provision and Apple is free
to make any valid objection it wishes with regard to the requested attorneys’ fees
and/or incentive awards. Ex. 1 ¶ 47.
In connection with Final Approval proceedings, Class Counsel will move for
attorneys’ fees and reimbursement of litigation expenses in an amount not to exceed
30% of the Settlement Fund, and incentive awards not to exceed $1,000 for each
Class Representative. E.g., Ex. 1 at Ex. B. At that time, Class Counsel will provide
the Court with complete support for their request for fees and expenses, including
detailed information regarding the work they performed and how that work
contributed to this outstanding settlement. Class Counsel note preliminarily,
however, that the Ninth Circuit uses a “25% benchmark rate” as “a starting point
for analysis” for class action fee requests. Vizcaino v. Microsoft Corp., 290 F.3d
1043, 1048 (9th Cir. 2002); see Hanlon v. Chrysler Corp., 150 F.3d 1011, 1029 (9th
Cir. 1998) (“This circuit has established 25% of the common fund as a benchmark
17 “To ensure that the settlement retains some connection to the plaintiff class and the underlying claims, … a cy pres award must qualify as ‘the next best distribution’ to giving the funds directly to class members.” Dennis v. Kellogg Co., 697 F.3d 858, 865 (9th Cir. 2012) (quoting Six Mexican Workers v. Ariz. Citrus Growers, 904 F.2d 1301, 1305 (9th Cir. 1990)). There must be a “‘driving nexus between the plaintiff class and the cy pres beneficiaries.” Id. (citing Nachsin v. AOL, LLC, 663 F.3d 1034, 1038 (9th Cir. 2011)). “A cy pres award must be ‘guided by (1) the objectives of the underlying statute(s) and (2) the interests of silent class members’ … and must not benefit a group ‘too remote from the plaintiff class.’” Id. (citing Six Mexican Workers, 904 F.2d at 1308).
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page32 of 57
-24-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
award for attorney fees.”). Courts adjust the benchmark figure “upward or
downward” “to fit the individual circumstances” of the specific case. Paul, Johnson,
Alston & Hunt v. Graulty, 886 F.2d 268, 272, 273 (9th Cir. 1989). Factors to be
considered in adjusting the benchmark include the degree of success counsel
achieved for the class, the risks involved in the litigation, the skill required and the
quality of the work performed, including generation of “benefits beyond the cash
settlement fund,” the contingent nature of the fee, the market rate for similar work,
and the financial burden carried by class counsel. Vizcaino, 290 F.3d at 1048-50.
As shall be discussed in detail in Class Counsel’s fee motion, each of these
factors supports an upward adjustment of the benchmark in this case, and the
Ninth Circuit has repeatedly affirmed fee awards exceeding the 25% benchmark. Id.
at 1050 (affirming award of 28% of common fund); Linney v. Cellular Alaska
Partnership, 151 F.3d 1234 (9th Cir. 1998) (affirming award of 30% of common
fund); In re Pacific Enterprises Sec. Litig., 47 F.3d 373, 379 (9th Cir. 1995)
(affirming award of 33.3% of common fund). In fact, “[a] fee award of 30 percent is
within the ‘usual range’ of fee awards that Ninth Circuit courts award in common
fund cases.” Garner v. State Farm Mut. Auto. Ins. Co., 2010 WL 1687829, *1 (N.D.
Cal. Apr. 22, 2010) (citing Vizcaino, 290 F.3d at 1047). Here, Class Counsel’s
request for a percentage of the fund shall cover both fees and costs. Ex. 1 ¶ 47.
Also by way of a separate motion, Class Counsel will ask the Court to award
the Class Representatives an incentive award for their services on behalf of the
Settlement Class. As this Court recently held: “Trial courts have discretion to
award incentives payments to class representatives …. A request of $5,000 per
named plaintiff is presumptively reasonable and appropriate here.” Petersen v.
Lowe’s Hiw, Inc., 2012 U.S. Dist. LEXIS 123018 (N.D. Cal. Aug. 24, 2012) (citing In
re Mego Fin. Corp. Sec. Litig., 213 F.3d 454, 463 (9th Cir. 2000). Although the
Settlement Agreement sets an upper limit of $ 5,000 on the award Class Counsel
may seek for each Class Representative (except for plaintiffs Pennington and White,
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page33 of 57
-25-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
who will receive a single, joint award for their jointly-owned device), Class Counsel
and the Representative Plaintiffs are limiting the incentive award request to a
modest $1,000 each (with Plaintiffs Pennington and White sharing a single award)
in light of the Ninth Circuit’s recent decision in Radcliffe v. Experian Solutions,
Inc., ___ F.3d ___, 2013 WL 1715422 (9th Cir. 2013).18
K. ALLOCATION OF THE NET SETTLEMENT FUND
Eligible Settlement Class members will receive a proportionate share of the
Net Settlement Fund (i.e., the amount of the Settlement Fund after payment of
attorney fees and costs and incentive awards to the Class Representatives). Each
eligible Settlement Class Member’s proportionate share will be determined by the
type (i.e., iPhone, iPhone 3G, iPhone 3GS, iPod touch) and configuration (i.e., 8, 16,
32 or 64 gigabytes) of the device for which Settlement Class Members sought
warranty coverage from Apple, as reflected by the chart below. Ex. 1 ¶ 33. These
amounts represent the average amounts paid to Apple for replacement of each
device type and configuration, as determined by Apple’s records. Id.
The exact amount that each eligible Settlement Class Member will receive
may be higher or lower than the amounts shown in the chart below, depending on
the total number of Settlement Class Members eligible for payment and the type
and configuration of their devices. Id. In no event, however, will any Settlement
Class Member receive a payment for more than 200% of the amount shown in the
chart below for their device type and configuration. Id.
18 The briefing schedule will require that Class Counsel’s Petition for Counsel Fees, Costs, and Incentive Awards will be filed before the deadline for Settlement Class Members to file objections or opt-out requests. See In re Mercury Interactive Corp. Sec. Litig., 618 F.3d 988, 993 (9th Cir. 2010).
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page34 of 57
-26-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Device Type & Configuration Amount
iPhone 4GB $215 8GB $260
16GB $300
iPhone 3G 8GB $215
16GB $215
iPhone 3GS 16GB $215 32GB $215
iPod touch 8GB $160
16GB $215 32GB $265
iPod touch (2nd Gen) 8GB (Sep ’08) $125 8GB (Sep ‘09) $105
16GB $160 32GB $210
iPod touch (3rd Gen) 32GB $160 64GB $215
This allocation plan was agreed to by the parties after they reached
agreement on the amount of the Settlement Fund, and then only after extensive
discussion between the parties with substantial assistance from Judge Infante and
Ms. Yanni. Micheletti Decl. ¶ 55.
III. ARGUMENT
A. THE CRITERIA THAT APPLY TO PRELIMINARY APPROVAL
It is well established that settlements are favored, particularly those
involving class actions in which substantial resources can be conserved by avoiding
the time, cost, and uncertainty of prolonged litigation. See, e.g., Officers for Justice
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page35 of 57
-27-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
v. Civil Serv. Comm’n, 688 F.2d 615, 625 (9th Cir. 1982) (“voluntary conciliation and
settlement are the preferred means of dispute resolution. This is especially true in
complex class action litigation . . .”), cert. denied, 459 U.S. 1217 (1983); Van
Bronkhorst v. Safeco Corp., 529 F.2d 943, 950 (9th Cir. 1976) (“there is an
overriding public interest in settling and quieting litigation. This is particularly
true in class action suits . . .“).
Federal Rule of Civil Procedure 23(e) requires judicial approval of any
proposed class-action settlement. The approval process takes place in two stages,
the first of which is preliminary approval. At this stage, the Court “must peruse the
proposed compromise to ratify both the propriety of the certification and the
fairness of the settlement.” Staton v. Boeing Co., 327 F.3d 938, 952 (9th Cir. 2003);
see also MANUAL FOR COMPLEX LITIGATION § 21.632 (4th ed. 2004) (courts must
“make a preliminary determination on the fairness, reasonableness, and adequacy
of the settlement terms and must direct the preparation of notice of the … proposed
settlement, and date of the final fairness hearing”).
This Court has recognized that a proposed settlement is provisionally
considered to be fair, reasonable, and adequate and preliminary approval should be
granted if “[1] the proposed settlement appears to be the product of serious,
informed, noncollusive negotiations, [2] has no obvious deficiencies, [3] does not
improperly grant preferential treatment to class representatives or segments of the
class, and [4] falls with the range of possible approval ….” Fraley, 2012 WL
5838198 at *1 n.1 (citations and inner quotation marks omitted). As this Court has
also explained, “some of the factors bearing on the propriety of a settlement cannot
be assessed prior to the final approval hearing, ‘a full fairness analysis is
unnecessary at this stage.’” Id. (citation omitted). In other words, at this stage the
Court merely decides whether to notify Settlement Class Members “of the proposed
settlement and to proceed with a fairness hearing[,]”which is the second stage of the
approval proceedings. Gatreaux v. Pierce, 690 F.2d 616, 621 n. 3 (7th Cir. 1982).
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page36 of 57
-28-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
In determining whether a settlement appears to be the product of serious,
informed, noncollusive negotiations, courts consider whether the negotiations
occurred at arm’s length, whether sufficient discovery or investigation took place,
and whether the proponents of the settlement are experienced in similar litigation.
Staton, 327 F.3d at 952; 2 Alba Conte & Herbert Newberg, NEWBERG ON CLASS
ACTIONS § 11.41 (2006 ed.). Indeed, “[i]f the Court finds that the Settlement is the
product of arm’s length negotiations conducted by experienced counsel
knowledgeable in complex class litigation, the Settlement will enjoy a presumption
of fairness. Once the Settlement is presumed fair, ‘it is not for the Court to
substitute its judgment as to a proper settlement for that of such competent counsel
. . . .’” In re Austrian & German Bank Holocaust Litig., 80 F. Supp. 2d 165, 173-74
(S.D.N.Y. 2000) (citation omitted; emphasis added). Accord Adoma v. Univ. of
Phoenix, Inc., 2012 WL 6651141, *9 (E.D. Cal. Dec. 20, 2012) (“‘A settlement
following sufficient discovery and genuine arms-length negotiation is presumed
fair’”) (quoting National Rural Telecom. Coop. v. DIRECTV, Inc., 221 F.R.D. 523,
528 (C.D. Cal. 2004); Bellows v. NCO Fin. Sys., Inc., No. 07-CV-01413, 2008 WL
5458986 (S.D. Cal. Dec. 10, 2008) (same); Cellphone Termination Fee Cases, 180
Cal. App. 4th 1110, 1117-18 (2009) (discussing presumption of fairness and citing
cases supporting same).
While the inquiry at this stage of the settlement proceedings is properly
confined to the Court’s discretion, “the trial judge, absent fraud, collusion, or the
like, should be hesitant to substitute its own judgment for that of counsel.” Cotton
v. Hinton, 559 F.2d 1326, 1330 (5th Cir. 1977). Accord DIRECTV, 221 F.R.D. at 528
(citing Hinton). “After a preliminary fairness evaluation, class members must
receive notice and have an opportunity to be heard as to the terms of the proposed
settlement. Preliminary approval is appropriate so long as the proposed settlement
falls ‘within the range of possible judicial approval.’” Durham v. Cont’l Cent. Credit,
Inc., 2011 WL 90253, *2 (S.D. Cal. Jan. 10, 2011) (quoting Alba Conte & Herbert B.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page37 of 57
-29-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Newberg, NEWBERG ON CLASS ACTIONS § 11.25 (4th ed. 2002)).
At the second stage of the approval process, the Court conducts a fairness
hearing to consider arguments in support of and in opposition to approval of the
settlement. Staton, 327 F.2d at 952. The fairness hearing, however, is not “a trial
or rehearsal for trial on the merits.” Officers for Justice, 688 F.2d at 625.
As Plaintiff will demonstrate at the fairness hearing, the proposed settlement
easily satisfies each and every criterion for final approval. At this point, however,
Plaintiff asks only that the Court take the first step in the process and grant
preliminary approval of the settlement so that notice may be distributed to the
Settlement Class.
B. THE PROPOSED SETTLEMENT IS ENTITLED TO A PRESUMPTION OF FAIRNESS BECAUSE IT IS THE PRODUCT OF INFORMED, NONCOLLUSIVE NEGOTIATION BY EXPERIENCED COUNSEL
As explained above, the creation of the $53 million Settlement Fund was the
product of extensive litigation, a series of hotly-contested mediation sessions (which
took place as litigation continued), and a multitude of interim settlement
negotiations conducted by experienced counsel. See, e.g., Micheletti Decl. ¶¶ 5, 40-
50 & Exs. 2-7 (Class Counsel firm resumes). Settlement discussions did not
commence until Class Counsel had conducted substantial investigation and
discovery, which enabled them to make informed decisions throughout the
settlement process. Id.
As a result of those efforts, the parties were well informed about every issue
in this case before mediation began in October 2011. Id. Each side was represented
by counsel who are intimately familiar with the underlying legal and factual issues
as a result of decades of experience with this type of litigation, and negotiations
took place with the assistance of experienced and capable mediators.19 Id. Because
19 That settlement negotiations took place with the assistance of mediators constitutes another basis for presuming the fairness of the settlement agreement.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page38 of 57
-30-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
settlement discussions were so contentious, formal discovery continued unabated
from the first mediation session in October 2011 until the parties ultimately agreed
on a settlement amount in January 2012. Id. Substantial confirmatory discovery
took place between January and June 2012, and additional confirmatory discovery
efforts have continued since then. Id. The Settlement Agreement was not finalized
or signed by Apple until April 10, 2013. Id. In short, it is an understatement to say
that these settlement negotiations were conducted at arms’ length.
1. The Settlement Has No Obvious Deficiencies
As discussed above, Class Counsel spent a considerable amount of time
negotiating and drafting a Settlement Agreement that provides extraordinary
benefits to Settlement Class Members in an easy-to-understand, straightforward
manner, without subjecting a single Settlement Class member to any undue
burden. Moreover, the Settlement will result in a substantial recovery to the
Settlement Class.
2. The Settlement Does Not Improperly Grant Preferential Treatment to Class Representatives or Segments of the Settlement Class
The Settlement treats each Class Representative and all similarly situated
Settlement Class Members equally, thus it warrants preliminary approval. As
discussed above, each eligible Settlement Class Member who complies with the
terms of the Settlement Agreement will receive a proportionate share of the Net
Settlement Fund—regardless of whether he or she purchased a replacement Class
Device—in an amount that is based on the average amounts paid to Apple for
replacement of the type and configuration of the device for which each Settlement
Class Member sought warranty coverage. In other words, the Settlement
Agreement is designed to provide each Settlement Class Member with the
See, e.g., In re Austrian and German Bank Holocaust Litig., 80 F. Supp. 2d at 174 (settlement is presumptively fair where negotiations are overseen by mediator).
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page39 of 57
-31-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
proportionate share of the average cost of the replacement devices they would have
received under the Apple warranties.
The only difference between the treatment of Settlement Class Members
involves the process of obtaining a cash payment: Because Apple has all of the
information in its records necessary to verify the eligibility of Direct-Payment
Settlement Class Members for payment, these Settlement Class members do not
need to submit a claim form. If a postal address is available through Apple’s
records, as updated by KCC, a check will be mailed. If an email address is
available, Direct-Payment Settlement Class Members need only supply a postal
address to be mailed a check. All other Settlement Class Members will be
considered Claims-Made Settlement Class Members because Apple does not possess
sufficient information needed to verify their eligibility for payment or for the
Settlement Administrator to send them a check. Accordingly, they will be required
to supply the missing information by filling out and submitting a user-friendly
online Claim Form (or a user-friendly hardcopy claim form, if they so choose).
Again, however, payments to both groups will be calculated in the same manner,
thus no individual Settlement Class Member will receive more or less simply
because of his or her status as a Direct Payment Settlement-Class Member or a
Claims-Made Settlement Class Member.
3. The Terms of the Proposed Settlement are Fair, Reasonable and More Than Adequate
Preliminary approval may be granted where the proposed settlement “falls
within the range of possible approval.” In re Tableware Antitrust Litig., 484
F.Supp.2d 1078, 1079-80 (N.D. Cal. 2007) (citing MANUAL FOR COMPLEX LITIGATION,
Second § 30.44 (2d ed. 1985)). In making that evaluation, the Court should consider
“plaintiffs’ expected recovery balanced against the value of the settlement offer.” Id.
Put differently, to arrive at a fair settlement amount in compensation for past
damages, the plaintiffs’ potential recovery at trial must be estimated, and then
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page40 of 57
-32-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
appropriate discounts applied for the uncertainties, risks, and costs of litigation.
See Fraley, 2012 WL 5838198 at *3. The $53 million settlement here falls well
within the range of possible approval.
Warranty claims are submitted to Apple in two ways: (a) by delivering the
Class Device to the Apple Call Center by mail; or (b) by making an appointment
with the Genius Bar at an Apple retail store. Warranty claims processed through
Apple’s mail-in Call Center were necessarily documented and logged into Apple’s
warranty database. Micheletti Decl. ¶ 56. Apple’s corporate policy was that
complete information for all Class Devices tendered for repair or replacement at a
retail store should be logged into the records database, but not every individual
service technician followed Apple’s protocol. Id. ¶ 57. Consequently, an estimate of
potential damages had to include an estimate of the number of denied claims that
may not be completely reflected in Apple’s records. Id.
Apple’s records contain sufficient information to identify approximately
153,105 specific Class Devices that were presented for warranty coverage by
Settlement Class Members whose warranty claims were denied pursuant to Apple’s
Former Liquid Damage Policy. Id. ¶ 58. To the extent Apple’s records contain
contact information for these individuals, they are Direct-Payment Settlement
Class Members who are eligible to receive their proportionate share of the
Settlement Fund without having to submit claim forms. Id. To date, Apple’s
records reflect potential postal and/or email addresses associated with
approximately 130,000 of the approximately 153,105 Class Devices. Id.
The average value of the potential 153,105 claims associated with these
devices is approximately $31.2 million. Id. ¶ 59. More specifically, of the
Approximately 153, 105 Class Devices, Apple’s records show that Settlement Class
Members paid $23,988,870.88 to purchase 117,658 replacement devices from Apple,
or a weighted average of $203.89 per device (“Purchasers”). Id. According to
Apple’s records, Settlement Class Members who owned the other 35,447 Class
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page41 of 57
-33-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Devices did not purchase a replacement device from Apple (“Non-Purchasers”). Id.
¶ 60. These Settlement Class Members are entitled to proportionate share of the
Net Settlement Fund based on the average replacement cost of the Class Device
they owned, which would total approximately $7,211,129.12, using the weighted
average replacement amount of $203.89. Thus, the potential damages associated
with all 153,105 Class Devices based on the weighted average replacement cost of
Class Devices are approximately $31.2 million. Id. ¶ 60.
During settlement negotiations, Class Counsel asserted that recoverable
damages must account for an estimated number of additional class members for
whom complete information may not have been recorded, and who would be
additional Claims-Made Settlement Class Members. Id. ¶ 61. Specifically, Class
Counsel used the ratio of Purchasers to Non-Purchasers through the Call Center
channel to estimate a number of Non-Purchasers at Apple retail stores for whom
complete information may not have been recorded by Apple customer service
personnel. Id. Apple has pointed out that this approach overstates the total
potential damages because it is much easier for customers to purchase a
replacement device through the Apple retail stores and, therefore, the ratio of
Purchasers to Non-Purchasers through the Call Center is not correlated with the
ratio at Apple retail stores. Id. ¶ 62.
The result is that estimated total damages range from some amount more
than $31.2 million at the low end of the spectrum, to approximately $112 to $147
million at the high end, depending on the specific data points and methodology
used. Id. ¶ 63. The low-end estimate would mean that Apple personnel recorded
complete information for nearly all of the Class Devices for which warranty
coverage was denied under its Former Liquid Damage Policy at Apple retail stores,
and the highest estimate of $147 million would mean that Apple personnel failed to
record complete information for approximately 97% of the Class Devices for which
warranty coverage was denied under its Former Liquid Damage Policy at Apple
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page42 of 57
-34-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
stores. Id.
Regardless of whether the actual number is nearer the high end, nearer the
low end, or something in between, the settlement Class Counsel have achieved in
this litigation, which represents 36% of the high estimate and well over 100% of the
low end, is—by orders of magnitude—far better than that achieved in many
settlements that have been found reasonable and adequate.
The Ninth Circuit has held that “a cash settlement amounting to only a
fraction of the potential recovery will not per se render the settlement inadequate or
unfair.” See, e.g., In re Mego Fin. Corp. Sec. Litig., 213 F.3d at 459 (cash settlement
of one-sixth the amount of potential recovery was fair and adequate); Officers for
Justice v. Civil Service Com., 688 F.2d 615, 628 (9th Cir. 1982) (same); In re Veritas
Software Corp. Sec. Litig., 2005 U.S. Dist. LEXIS 30880 (N.D. Cal. Nov. 15, 2005)
(citing article that that from 1991 to 2003, the median percentage of losses paid in
settlement ranged from 2.7% to 7.2%).
Here, the $53 million Settlement Fund represents a significant percentage of
the Settlement Class Members’ estimated total potential recovery if Plaintiffs
prevailed at every stage of this litigation—including class certification, trial and
appeals—without applying any discounts for the significant uncertainties, risks,
and costs of this litigation. As such, the $53 million settlement Class Counsel have
negotiated readily satisfies the standards for preliminary approval.20
20 See also Shlensky v. Dorsey, 574 F.2d 131, 147-48 (3d Cir. 1978) (“15% of the maximum amount of unlawfully disbursed corporate funds alleged to be involved in the suit, can hardly be said to provide a grossly inadequate benefit to Gulf in view of the uncertainties of this litigation”); White v. Experian Info. Solutions, Inc., 803 F. Supp. 2d 1086, 1098 (C.D. Cal. 2011) (settlement of case involving potential $1 billion damage award for $45 million was fair, adequate and reasonable, regardless of lack of no-reversion provision); In re Checking Account Overdraft Litigation, 830 F.Supp.2d 1330, 1346 (S.D. Fla. 2011) (settlement amount equal to between 9% and 45% of total potential recovery is fair and reasonable); In re Cendant Corp. Derivative Action Litig., 232 F. Supp. 2d 327, 336 (D.N.J. 2002) (“The settlement of $54 million represents less than two percent of that amount, a small percentage. This amount may be justifiable, however, given the fact that the Settling Defendants appear to have significant defenses that increase
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page43 of 57
-35-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
As discussed above, although Plaintiffs and their counsel firmly believe that
the claims asserted in this action have substantial merit, there was a very real risk
of loss for both sides that augured in favor of reaching a settlement—including,
inter alia, the vigorously disputed and complex nature of the legal and technical
issues, the expense involved with sorting them out for trial, the substantial
amounts of time and expense that would be involved with taking this action to trial
and through appeal, and the absence of prior case law or litigation dealing with the
specific scenario at issue in this case.
C. THE COURT SHOULD CERTIFY THE SETTLEMENT CLASS
The Court must first determine whether the Settlement Class is appropriate
for certification under Fed. R. Civ. P. 23. Amchem Prods. v. Windsor, 521 U.S. 591,
620 (1997); see also MANUAL FOR COMPLEX LITIGATION § 21.632. A class action may
be certified if it meets four prerequisites identified in Federal Rule of Civil
Procedure 23(a)—“(1) the class is so numerous that joinder of all members is
impracticable, (2) there are questions of law or fact common to the class, (3) the
claims or defenses of the representative parties are typical of the claims or defenses
of the class, and (4) the representative parties will fairly and adequately protect the
interests of the class”—and the predominance and superiority criteria of Rule 23(b).
Hanlon v. Chrysler Corp., 150 F.3d 1011, 1020, 1022 (9th Cir. 1998).21
The Settlement Class is defined in the Settlement Agreement as follows:
all United States residents who are or were owners of a Class Device (a) that was tendered to Apple in the United States for repair or replacement during the Relevant Time Period; (b) at the time of tender, the Class Device was within either the one-year limited warranty period or, if covered by an AppleCare Protection Plan, the
the risks of litigation”); Wershba v. Apple Computer, Inc., 91 Cal. App. 4th 224, 250 (2001) (“the test is not the maximum amount plaintiffs might have obtained at trial on the complaint, but rather whether the settlement is reasonable under all of the circumstances”).
21 The “court need not inquire whether the case, if tried, would present intractable management problems, Fed. R. Civ. P. 23(b)(3)(D), for the proposal is that there be no trial.” Amchem, 521 U.S. at 621.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page44 of 57
-36-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
two-year plan coverage period; and (c) repair or replacement of the tendered Class Device was denied by Apple on the basis of Apple’s Former Liquid Damage Policy.
Ex. 1 ¶ JJ.22 Thus, the Settlement Class is “identifiable and ascertainable” and the
class definition is “precise, objective, and presently ascertainable.” Gray v. Golden
Gate Recreational Area, 279 F.R.D. 501, 508 (N.D. Cal. 2011).
1. Numerosity is Satisfied
Rule 23(a)(1) requires that the class be so numerous, joinder of all class
members would be “impracticable.” Fed. R. Civ. P. 23(a)(1). To satisfy this
requirement, Plaintiffs “need not state the exact number of potential class
members, nor is there a specific number that is required.” In re Facebook, Inc., PPC
Advertising Litig., 282 F.R.D. 446, 452 (N.D. Cal. 2012). “[C]ourts generally find
that the numerosity factor is satisfied if the class comprises 40 or more members.”
Id. (class consisting of more than 100,000 members “well over the threshold for
‘numerosity’”). Here, there are up to approximately 153,105 Direct-Payment
Settlement Class members alone. Accordingly, numerosity is readily satisfied.
2. Commonality is Satisfied
Rule 23(a)(2) requires that “there are questions of fact or law common to the
class.” Fed. R. Civ. P. 23(a)(2). Commonality may be demonstrated when the claims
of all class members “depend on a common contention” and “even a single common
question will do.” Wal-Mart Stores, Inc. v. Dukes, 131 S. Ct. 2541, 2551, 2556 (2011)
(quotation omitted). The common contention must be such that the “determination
of its truth or falsity will resolve an issue that is central to the validity of each one
of the claims in one stroke.” Id. at 2551. “The existence of shared legal issues with
22 “The Settlement Class excludes counsel for the parties and members of their immediate families; Apple; any entity in which Apple has a controlling interest; Apple’s directors, officers, and employees; Apple’s legal representatives, successors, and assigns; the presiding Judges in the Federal and State Actions; and all persons who validly request exclusion from the Settlement Class.” Ex. 1 ¶ 1.JJ.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page45 of 57
-37-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
divergent factual predicates is sufficient, as is a common core of salient facts
coupled with disparate legal remedies within the class.” Hanlon, 150 F. 3d at 1019.
Put differently, even where the “circumstances of each particular class member vary
but retain a common core of factual or legal issues with the rest of the class,
commonality exists.” Parra v. Bashas, Inc., 536 F.3d 975, 978-79 (9th Cir. 2008).
Here, each Settlement Class Member was denied warranty coverage
pursuant to Apple’s Former Liquid Damage Policy and there are at least two basic
issues that are common to the entire Settlement Class: (1) whether Apple has
breached its warranties and the implied covenant of good faith and fair dealing by
using external LSIs as the sole basis to deny warranty claims; and (2) whether
advising customers that a red or pink LSI establishes that a Class Device had been
damaged by liquid constitutes common-law fraud and violations of the CLRA and
UCL. Regardless of which side is correct, these issues are common to each and
every Settlement Class Member based on common evidence. Accordingly,
commonality is satisfied.
3. Typicality is Satisfied
Rule 23 (a)(3) requires that “the claims or defenses of the representative
parties are typical of the claims or defenses of the class.” Fed. R. Civ. P. 23(a)(3).
Typicality ensures that “the interests of the named representatives align with the
interests of the class.” Wolin v. Jaguar Land Rover N. Am. LLC, 617 F.3d 1168,
1175 (9th Cir. 2010) (citations omitted). “The test of typicality is whether other
members have the same or similar injury, whether the action is based on conduct
which is not unique to the named plaintiffs, and whether other class members have
been injured by the same course of conduct.” Id. (citations omitted). Typicality does
not require that the representative’s claims be identical, but only that they are
“reasonably co-extensive with [the claims] of absent class members.” Hanlon, 150
F.3d at 1020. Typicality is satisfied if the class representative’s claims arise from
the same course of conduct and are based on the same legal theory as the class’s
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page46 of 57
-38-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
claims. Kanawi v. Bechtel Corp., 254 F.R.D. 102, 110 (N.D. Cal. 2008).
As discussed above, the entire Settlement Class is affected by the same
conduct—the use of external LSIs as the sole basis for declining warranty
coverage—and each Class Representative has been affected by that conduct in the
same way that every other Settlement Class Member has been affected: by having
their warranty deemed void because the Liquid Submersion Indicator in their Class
Devices were pink or red. Plaintiffs Gallion, Corsi, White and Pennington owned
various iterations of the iPhone and Plaintiff Johal owned an iPod touch, just as the
rest of the Settlement Class. Micheletti Decl ¶ 4. Each Class Representative’s
claim is identical to the claims of every other Settlement Class Member since all
were entitled to a free replacement Class Device but did not receive one.23
4. Adequacy of Representation is Satisfied
The proposed Class Representatives and Class Counsel must “fairly and
adequately protect the interests of the class.” Fed. R. Civ. P. 23(a)(4). This
prerequisite requires the Court to consider two questions: “(1) do the named
plaintiffs and their counsel have any conflicts of interest with other class members
and (2) will the named plaintiffs and their counsel prosecute the action vigorously
on behalf of the class?” Hanlon, 150 F.3d at 1020. As discussed in Section III.C.2.,
above, the Class Representatives’ interests are identical to those of the Settlement
Class, thus there are no conflicts of interest. Moreover, the record demonstrates
that Class Counsel and the Class Representatives have prosecuted, and will
continue to prosecute, this case vigorously, effectively, and in the best interests of
the Settlement Class.
23 While some Settlement Class Members, like the Class Representatives, chose to purchase a replacement device, others may not have purchased a replacement. But the fact remains that none of the class members received a free replacement to which they were entitled under the warranties.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page47 of 57
-39-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
5. Predominance is Satisfied
The Settlement Class also satisfies the “predominance” criterion, which
requires “the questions of law or fact common to class members predominate over
any questions affecting only individual members.” Fed. R. Civ. P. 23(b)(3). A class
fits into Rule 23(b)(3) when it is “sufficiently cohesive to warrant adjudication by
representation,” Amchem, 521 U.S. at 623, and “the actual interests of the parties
can be served best by settling their differences in a single action[,]” Hanlon, 150
F.3d at 1022 (citations omitted). The Settlement Class is limited to consumers who
had their warranty claims denied by Apple due to Apple’s Former Liquid Damage
Policy, which applied to all Class Devices. The effectiveness of the external LSIs
and propriety of using them as the sole basis to deny warranty claims is a common
question that, if the case had proceeded to trial, would have been resolved based on
common evidence. These “common questions present a significant aspect of the case
…[that] can be resolved for all members of the class in a single adjudication.”
Hanlon, 150 F.3d at 1022; see also Amgen, Inc. v. Connecticut Retirement Plans and
Trust Funds, 133 S.Ct. 1184, 1191 (2013) (“Rule 23(b)(3) requires a showing that
questions common to the class predominate, not that those questions will be an-
swered, on the merits, in favor of the class”).
6. Superiority is Satisfied
The Settlement Class satisfies the “superiority” prerequisite, which requires
that “a class action is superior to other available methods for fairly and efficiently
adjudicating the controversy.” Fed. R. Civ. P. 23(b)(3). The superiority criterion’s
purpose is the promotion of judicial economy and the assurance that a class action
is the “most efficient and effective means of resolving the controversy.” Wolin, 617
F.3d at 1175. A class action is superior when it “will reduce litigation costs and
promotes greater efficiency,” Valentino v. Carter-Wallace, Inc., 97 F.3d 1227, 1234
(9th Cir. 1996), and “no realistic alternative exists” for managing the class
members’ claims, id. at 1234-35.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page48 of 57
-40-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Here, each Class Representative’s experience demonstrates that neither they
nor the Settlement Class Members whose interests they represent would have
received relief from Apple if the Class Representatives had not brought this case as
a class action. Prior to commencing litigation, each Class Representative sought
warranty coverage from Apple, but Apple refused to provide it based on its Former
Liquid Damage Policy. See, e.g., Comp. ¶¶ 37-42, 46-49, 54-56; Micheletti Decl ¶ 4
and nn. 1-2.
Class Counsel also served pre-litigation CLRA letters that provided Apple an
opportunity to provide appropriate financial compensation to class members
without class litigation, but negotiations pursuant to the CLRA notice-and-demand
process were unsuccessful. .A Complaint Mr. Johal filed with the Consumer
Protection Division of the Washington Attorney’s General office was also
unsuccessful. Micheletti Decl. ¶ 4 & n. 2. Another Class Representative (Mr.
Pennington) specifically informed Apple that unless it provided him with the free
replacement to which he was entitled, he would be forced to file a class action,
which he ultimately had to do. Id.
There is no question that adjudicating hundreds of thousands of virtually
identical claims in one proceeding is vastly superior to trying each claim
individually. The cost of discovery alone would preclude the prosecution of
individual actions, particularly when considered in light of the fact that even if
individuals were willing to spend the time and money on obtaining the information
needed to support their claims, they would also require the help of expensive
experts to make sense of the highly technical nature of that evidence. Moreover,
finding counsel who are skilled enough to successfully oppose the exceedingly
experienced and qualified attorneys Apple has hired—for a fee that accounts for the
fact that the weighted average recovery in an individual action would be about
$204—would be virtually impossible.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page49 of 57
-41-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
As a result, class-action litigation represented the only viable vehicle to
prosecute and obtain a meaningful recovery for Settlement Class Members’ claims.
D. Class Counsel Satisfy the Requirements of Rule 23(g)
Rule 23(c)(1)(B) provides that “[a]n order that certifies a class action ... must
appoint class counsel under Rule 23(g).” Fed. R. Civ. P. 23(c)(1)(B). Rule 23(g), in
turn, provides “a court that certifies a class must appoint class counsel.” Fed. R.
Civ. P. 23(g). Further, "[i]n appointing class counsel, the court: (A) must consider:
(i) the work counsel has done in identifying or investigating potential claims in the
action; (ii) counsel’s experience in handling class actions, other complex litigation,
and the types of claims asserted in the action; (iii) counsel’s knowledge of the
applicable law; and (iv) the resources that counsel will commit to representing the
class.” Fed. R. Civ. P. 23(g)(1)(A).
Here, Class Counsel have decades of experience representing Plaintiffs in
class actions and other forms of complex litigation. See Micheletti Decl. Exs. 2-
7. Class Counsel’s knowledge of the applicable law, the time and resources they
committed to the prosecution of this case, and the work they did in diligently
prosecuting it from pre-filing through settlement is described in detail above and is
best exemplified by the result achieved.
For these reasons, the Court should appoint Co-Lead Counsel, State Liaison
Counsel, and Class Counsel as provided in the proposed Order accompanying this
Motion.
E. THE PROPOSED NOTICE PLAN SATISFIES DUE PROCESS AND WARRANTS APPROVAL
Rule 23 requires the Court to “direct notice in a reasonable manner to all
class members who would be bound by the proposal,” Fed. R. Civ. P. 23(e)(1), which
includes “the best notice that is practicable under the circumstances, including
individual notice to all members who can be identified through reasonable effort.”
Fed. R. Civ. P. 23(c)(2)(B).
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page50 of 57
-42-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
With respect to the method of notice, Rule 23 does not require individual
notice to all class members; it only requires individual notice to those class
members who can be identified through “reasonable” effort. See Fed. R. Civ. P.
23(c)(2)(B). “There is no statutory or due process requirement that all class
members receive actual notice by mail or other means; rather, individual notice
must be provided to those Class members who are identifiable through reasonable
effort.” Eisen v. Carlisle & Jacquelin, 417 U.S. 156, 175 (1974). Where individual
notice to all class members is impracticable, publication notice may be the best
notice practicable. See, e.g., In re Tableware Antitrust Litig., 484 F. Supp. at 1080.
With respect to content, notice is sufficient if it “adequately apprise[s] class
members of all material elements of the settlement agreement.” Lane v. Facebook,
Inc., 696 F.3d 811, 826 (9th Cir. 2012). Rule 23 specifies as follows:
The notice must clearly and concisely state: (i) the nature of the action; (ii) the definition of the class certified; (iii) the class claims, issues, or defenses; (iv) that a class member may enter an appearance through an attorney if the member so desires; (v) that the court will exclude from the class any member who requests exclusion; (vi) the time and manner for requesting exclusion; and (vii) the binding effect of a class judgment on the merits under Rule 23(c)(3).
Fed. R. Civ. P. 23(c)(2)(B).
In addition, the notice must inform the class of class counsel’s request for an
award of attorneys’ fees and reimbursement of costs. Fed. R. Civ. P. 23(h)(1). The
notice must also be written in a way that can be “understood by the average class
member.” NEWBERG, § 11:53. The content and distribution method of the proposed
Class Notice satisfies these statutory and due process requirements.
Content: With respect to content, the parties have drafted seven versions of
the Class Notice: detailed notice, published notice, two types of postcard notice, and
three types of emailed notice. See Ex. 1 at Exs. A - G. Although the various
versions differ in the amount of detail they provide (with the detailed notice
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page51 of 57
-43-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
providing the most complete information, including all of the information specified
in Fed. R. Civ. P. 23(c)(2)(B) and 23(h)(1)), all versions of the Class Notice are
written in plain English and apprise Settlement Class Members of the nature of the
action; the amount of the Settlement Fund; the definition of the Settlement Class;
the right to object, opt out, and/or appear at the Final Fairness Hearing and the
relevant dates; the fact that the Settlement will be legally binding unless a
Settlement Class Member opts out; and the amount of fees and costs sought by
Class Counsel. Id.
Additionally, each version of the summary notice directs Settlement Class
Members to a website where they can download or call a toll-free number to obtain
a copy of the long-form notice, which contains more complete information. See id.
The website will also include the most recent Federal and State Complaints, papers
in support of preliminary and final settlement approval and Class Counsel’s petition
for attorneys’ fees, expense reimbursement and Class Representative incentive
awards. Ex. 1 ¶ 29.
Distribution Method: The parties’ proposed notice distribution method also
satisfies statutory and due process requirements. It consists of the following:
• Summary Notice to Direct-Payment Settlement Class Members
o Apple will provide the Settlement Administrator (the parties
propose KCC) with available postal mailing and email addresses for the Direct-
Payment Settlement Class Members not later than within 10 days of Conditional
Approval. Ex. 1 ¶ 24. As set forth above, based on preliminary estimates, Apple
has located approximately 130,000 postal and/or email addresses associated with
Class Devices and will continue work to identify address and/or email information
for the remaining roughly 23,000 Class Devices reflected in its records.24
24 The parties anticipate providing the Court with more refined estimates at the hearing on Preliminary Approval. Micheletti Decl ¶ 51.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page52 of 57
-44-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
o After updating these postal mailing addresses using the
National Change of Address (“NCOA”) database and Accurint, the Settlement
Administrator will mail a postcard summary notice to all Direct-Payment
Settlement Class Members for whom postal mailing addresses are available. Id. ¶¶
25, 26(a) & Ex. D. In addition, the Settlement Administrator will also send these
Class Members a summary notice by email. Id. ¶ 26(a) & Ex. C. The notices to
these Class Members will advise them of the need to check the accuracy of their
postal mailing addresses if they wish to share in the Settlement Fund, with
information on how to update their addresses, and will also advise them that they
may opt out if they choose to do so. See id. Exs. C, D.
o For Direct-Payment Settlement Class Members with incomplete
postal mailing addresses but for whom Apple has an email address, the Settlement
Administrator will send a summary notice by email advising them of the terms of
the settlement, of the need to provide a current postal mailing address if they wish
to share in the Settlement Fund, and of their right to opt out if they choose to do
so.25 Id. ¶ 26(b) & Ex. E.
o Each notice to the Direct-Payment Settlement Class Members
(postal and email) will advise these Class Members that they are eligible to share in
the Settlement Fund without the need to submit a claim form. Ex. 1 at Exs. C, D,
E.
• Summary Notice to Claims-Made Settlement Class Members:
o Claims-Made Settlement Class Members are potential
Settlement Class Members who were denied warranty coverage for liquid damage
25 To the extent that a Class Device is reflected in Apple’s records but Apple
and/or KCC is unable to identify a postal or email address associated with that record, those Class Members will be considered Claims-Made Settlement Class Members and notice will be provided in the same manner as to other all other Claims-Made Settlement Class Members.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page53 of 57
-45-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
under Apple’s Former Liquid Damage Policy, but, for whatever reason, complete
information is not reflected in Apple’s warranty service database or other records.
Micheletti Decl ¶ 61. In order to provide notice to any of these additional
Settlement Class Members, a summary email notice (see Ex. 1 at Ex. F) will be sent
to the email address in Apple’s records for any person who made an appointment at
an Apple retail store for a Class Device during the relevant time periods. Micheletti
Decl ¶ 64.
o Not later than within 10 days of Conditional Approval, Apple
will provide the Settlement Administrator with the email addresses reflected in the
relevant appointment records. Ex. 1 ¶ 24. This over-inclusive list is believed to
consist of more than four million email addresses, just a subset of which may belong
to people eligible for a payment from the Settlement Fund as Claims-Made
Settlement Class Members. Micheletti Decl. ¶¶ 64-65.
o The Settlement Administrator will send a notice by email to
each of these email addresses. Ex. 1 ¶ 27 & Ex. F. If the emailed notice is returned
as undeliverable and Apple has a postal mailing address for that intended recipient,
the Settlement Administrator will update the address using NCOA and Accurint
and send a postcard summary notice by postal mail. Id. ¶ 27 & Ex. G.
o Each of the notices will advise the recipients that they may be
eligible for benefits from the Settlement Fund, explain how to determine whether
they qualify, and inform them that they will need to submit a claim form, along
with instructions on how to do so. See Ex. 1 at Exs. F, G.
o The Claim Form for these Settlement Class Members is a
simple, easy-to-understand form that can be filled out and submitted entirely online
at the Settlement Website, or printed, filled out and returned by mail. See id. ¶¶
1(C), 27-29 & Exs. H (printable claim form), I (online claim form).
• Detailed Notice: Each summary notice (email and postcard) to be
sent directly to the Settlement Class Members will provide instructions on how to
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page54 of 57
-46-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
obtain a copy of the Detailed Notice. Id. at Exs. A, C-G. The Detailed Notice will
be available for download at the Settlement Website, and will also available upon
request at no charge to Settlement Class Members who call a toll-free number to be
established at Apple’s expense. Id. ¶ 28. The Detailed Notice provides more
information about the Settlement, including details about the proposed allocation of
the Settlement Fund and answers to frequently asked questions. Id. at Ex. A
• Published Notice: In addition to the direct notices to the Settlement
Class Members described above, a published summary notice including the address
of the Settlement Website and the toll-free number shall appear in USA Today and
Macworld. Id. ¶ 30 & Ex. B.
• Settlement Website: The Settlement Administrator shall establish
and maintain a Settlement Website where Settlement Class Members may
download copies of the Detailed Notice, the full Settlement Agreement, and other
relevant documents. Id. ¶¶ 28-29.
• Toll-Free Number: The Settlement Administrator shall establish
and maintain a toll-free number, which will include an interactive voice response
system with answers to frequently asked questions, and which will allow a
Settlement Class Member to be connected to a live operator during regular business
hours. Settlement Class Members will be able to obtain a free copy of the claim
form by postal mail by calling this number. Id. ¶ 28.
• CAFA-Compliant Notice: Pursuant to the Class Action Fairness
Act, notice of the Settlement will be distributed to appropriate officials in all fifty
states. See 28 U.S.C. § 1715(b); Settlement Agreement ¶ 21.
In short, the parties’ proposed Class Notice plan is a comprehensive, multi-
faceted, user-friendly model, which goes well beyond the email-based class notice
plan this Court recently approved in Fraley v. Facebook. For all of the foregoing
reasons, the proposed Class Notice plan satisfies Fed. R. Civ. P. 23(c)(2)(B) and
(e)(1), as well as due process and warrants approval.
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page55 of 57
-47-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
F. THE PARTIES WILL PROPOSE A SCHEDULE FOR THE EVENTS LEADING UP TO THE FINAL FAIRNESS HEARING
Prior to or at the preliminary approval hearing, the parties will propose a
schedule, consistent with Mercury Interactive. Micheletti Decl. ¶ 66. The period
between the preliminary approval hearing and the final fairness hearing will be
chosen to provide consumers sufficient time to decide whether to opt out of the
Settlement Class, to provide potential objectors with sufficient time to review the
papers submitted in support of final approval and in support of Class Counsel’s
petition for the payment of attorneys’ fees and costs and incentive awards to the
named Plaintiffs, and to allow for the completion of the claims submission process,
which will enable the parties and the Court to consider the actual claims rate prior
to the final fairness hearing. Id.
IV. CONCLUSION
This Settlement easily meets the criteria for preliminary approval.
Accordingly, Plaintiffs respectfully request that the Court grant this motion;
preliminarily approve the Settlement terms; conditionally certify the Settlement
Class; approve the appointment of the Class Representatives and Class Counsel;
appoint Co-Lead and State Plaintiffs’ Liaison Counsel; approve and direct the
distribution of Class Notice; and set a schedule for final approval proceedings.
DATED: May 28, 2013 FAZIO | MICHELETTI LLP
by /s/ Jeffrey L. Fazio
Jeffrey L. Fazio (146043) Dina E. Micheletti (184141)
FAZIO | MICHELETTI LLP 2410 Camino Ramon, Suite 315
San Ramon, CA 94583 Telephone: 925-543-2555 Facsimile: 925-369-0344
CHIMICLES & TIKELLIS LLP By: /s/ Steven A. Schwartz Steven A. Schwartz (pro hac vice) Timothy N. Mathews (pro hac vice) 361 W. Lancaster Avenue
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page56 of 57
-48-
MPA ISO MOTION FOR PRELIMINARY APPROVAL OF SETTLEMENT AGREEMENT (CASE NO. 10-CV-01610)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Haverford, PA 19041 Telephone: 610-642-8500 Facsimile: 610- 649-3633
Interim Co-Lead Class Counsel
CAFFERTY CLOBES MERIWETHER & SPRENGEL LLP
By: /s/ Anthony F. Fata
Anthony F. Fata (pro hac vice pending) Daniel O. Herrera (pro hac vice pending) 30 N. LaSalle, Suite 3200 Chicago, IL 60602 Telephone: 312-782-4880 Facsimile: 312-782-4485
Proposed State Plaintiffs Liaison Counsel
Kimberly A. Kralowec (163158) Elizabeth Newman (257329) THE KRALOWEC LAW GROUP 188 The Embarcadero, Suite 800 San Francisco, CA 94105 Telephone: 415-546-6800 Facsimile: 415-546-6801
Earl L. Bohachek (55476) LAW OFFICES OF EARL L. BOHACHEK One Maritime Plaza San Francisco, CA 94111 Telephone: 415-434-8100 Facsimile: 415-781-1034
Rose F. Luzon (221544) James C. Shah (260435)
SHEPHERD, FINKELMAN, MILLER & SHAH, LLP 401 West A Street Suite 2350 San Diego, CA 92101 Telephone: (619) 235-2416 Mark A. Chavez Dan L. Gildor CHAVEZ & GERTLER LLP 42 Miller Avenue Mill Valley, CA 94941 Telephone: 415-381-5599 Facsimile: 315-381-5572 Attorneys for Plaintiffs and the Proposed Class
Case3:10-cv-01610-RS Document75 Filed05/28/13 Page57 of 57