1
8 9 Adjust check limiter for longest paper. Bottom and leading edges aligned? Jog 5 seconds, or tap edges on hard, flat surfaces. Tap Start/Stop button for paper flow on Expert/ Professional units. 311 0 0 0 Check Limiter Check Batch of Paper for Professional and Expert Units 0 3 4 0 0 0 4 3 7 Ready? On any unit - Professional, Expert, or Value - do you have two green lights? Feed Paper Professional and Expert units - insert items into feeder bay. Value units - insert one item at a time into feeder bay. All units - position item(s) forward to end of feeder bay. Entire bottom edge(s) of paper(s) touch feeder floor. ( ) ( ) ( ) or 10 11 12 14 15 13 All paper faces same direction? Problem Solution Symptom Tap Start/Stop button to start feeder. See “Feeder – Solution” on this card. Indicators/ Controls Paper does not feed when Start/Stop button pressed. See “Feeder – Solution” on this card. Paper Jams/ Unexpected Stops Paper doesn’t feed correctly. Paper stops suddenly, leading edge is damaged. Locate any bits of paper, tape, staples, or paper clips in unit. Remove with track clearing spatula. Paper stops in curved part of paper path/track. Paper that is too thick or stiff - card stock, envelopes, carriers, will not travel through unit correctly. Images are skewed. Image Reader Are papers properly jogged, aligned, and loaded into feeder correctly? Reader has excessive reject rate. Inspect reader area for staple on magnet, or debris lodged at readhead, and remove staple/debris. When manually inserting documents, the entire bottom edge of the document must contact the floor of the track while you push the document forward into the unit. Poor quality images. Are papers properly jogged, aligned, and loaded into feeder? Rotate or replace the blue separator assembly (triangle-shape). If a CAR/LAR software application is in use, verify it is performing correctly. If possible, view images. Clean the image glass and retry. Dark horizontal streaks on all rear images - or - ink on rear image glass. Perform or repeat “Maintenance” tasks - clean the image glass, track walls, and endorser cartridge. Papers buckle or jam in pockets; papers stack poorly. Move check limiter out far enough to accommodate largest/longest paper. Pockets Some or all papers flow to wrong pocket. If this happens using other software applications, the unit must be repaired. Verify the reader is performing well. Check the reader information on this card – “Reader has excessive reject rate”. If the problem happens using other software applications, the unit must be repaired. Problem Solution Symptom Endorser/ Print Quality Clean inkjet cartridge. See “Maintenance”. Blurry or light print. Replacement Items Worn items, or cracked or broken unit covers. Light print after inkjet cartridge is cleaned. The inkjet cartridge is out of ink. Or , use a higher print density setting (which will use more ink) if available. SmartSource is a registered trademark of Digital Check Corp. All other brands and products referenced in this document are acknowledged to be the trademarks or registered trademarks of their respective holders. © 2016 Digital Check Corp. For replacements and supplies contact Digital Check Corp. at: 1-847-446-2285 Worldwide, go to www.digitalcheck.com. 4326 9547-006 If paper stops in the track before entering a pocket, you must remove it as shown in steps 17-20. Remove Stopped Paper in T rack (All Units) Holding down the Start/ Stop button for 3 seconds on Professional and Expert units will usually move paper to a pocket and clear the track. 1...2...3! I If paper does not move to a pocket or you have a Value unit, remove paper you can see from the track. 19 20 18 17 16 Pocket Area Feeder Area To keep items in the order they were fed, start removing items at the pocket area and work back around the track to the feeder area. b. Pull out from back on feeder side. Wall St 034000437 As directed by your application, refeed items you removed (in the order originally fed). If necessary, remove items from inside the unit after removing the covers. a. At the pocket side, pull out from back or front. Before you load checks, make sure there are: Click! Remove the two top covers. How to Adjust the Endorser Height There are two endorser height positions. No dogears, creases, curls How to Prepare Paper 6b 6 7 82-2120-984 Black Ink Jet Cartridge www.digitalcheck.com United States 1-847-446-2285 Lot XXXXXXX SmartSource® Series 82-2120-984 SmartSource® Series A B 6a 6c 20 No staples, paper clips, rubber bands No check stubs, adding machine tapes SmartSource ® Series 5 1 Call the Digital Check Help Desk at 1-847-446-2285 if status lights indicate a problem with the unit and you need further help. Go to www.digitalcheck.com or call 1-848-446-2285 for general product information. 3 Status Lights Back of Unit 2 The Expert LCD display offers information. OFF I ON 4 ( ) ( ) ( ) Unit powered on. Prepare application if necessary. Processing documents. Load (more) documents into feeder. or ( ) ( ) ( ) ( ) ( ) ( ) or At any time, bottom light is controlled by custom software. Check display. Problem such as a paper jam, double document, or skewed document. Fix problem! Maintenance - As Needed 22 Front Rear As needed to improve print quality - clean ink off the endorser cartridge with a lint-free cloth moistened with water. As needed , use the check scanner cleaning card to clean/ clear the track. ABD 1 2 3 4 the front and rear image camera glass with a cleaning pad if necessary. And/or , wipe 21 Check the paper path and remove all bits of paper, paper dust, paper clips, and staples from the track (paper path.) Then, use a Microduster to blow air along the track to clean the path. Arrow shows paper path 7821 Unit top view with covers off 23 Problem Plug power cord into a known working wall outlet, and verify that the plug is inserted into the unit. If no results, replace power supply. Solution Power Supply Symptom Check that you are using the correct cable. If in doubt, replace the cable. USB 2.0 cables may be up to 15 feet long. Communication/ Connections Unit does not power up. No green light after pressing On/Off switch. Unit does not connect to host PC. Verify that two lights near the Ethernet connector (back of unit) indicate normal network activity. One light on indicates a good connection; the other blinks when data is transmitted/received. Unit does not connect to local network (Expert units). Switch the feed rollers. Replace one or both rollers if problem continues. Feeder Feed roller tires or paper documents are too slick. Clean tires, retry. Ensure that paper does not have a glossy coating. Items do not feed correctly. Jog items and load into feeder with leading edge of paper stack touching front feeder wall. Clean the feeder sensor. Clean the feeder sensor. Ensure that the application is capable of (and settings are correct) for automatic document feed. Are papers properly jogged, aligned, and loaded into feeder? Rotate or replace the blue separator assembly (triangle-shape). Double-feeds (more than one document at a time) feed. Or, paper skews when fed. False “Feeder Empty” messages. Single items do not feed when inserted (Value units). 75 - 0 50 1- 90 0

3 seconds No And/or - Digital Check...8 9 Adjust check limiter for longest paper. Bottom and leading edges aligned? Jog 5 seconds, or tap edges on hard, flat surfaces. Tap Start/Stop

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Page 1: 3 seconds No And/or - Digital Check...8 9 Adjust check limiter for longest paper. Bottom and leading edges aligned? Jog 5 seconds, or tap edges on hard, flat surfaces. Tap Start/Stop

8 9

Adjust check limiter for longest paper.

Bottom and leading edges aligned? Jog 5 seconds, or tap edges on hard, flat surfaces.

Tap Start/Stop button for paper flow on Expert/Professionalunits.

311

00 0

Check Limiter

Check Batch of Paper for Professional and Expert Units

DOLLARS

034000

437

Ready?

On any unit - Professional, Expert, orValue - do youhave two green lights?

Feed PaperProfessional and Expert units -insert items intofeeder bay.

Value units - insert one item at a time into feeder bay.

All units - position item(s) forward toend of feeder bay.

Entire bottom edge(s) of paper(s) touch feeder floor.

( )( )( ) or

10 11

12 14 1513

All paper facessame direction?

Problem SolutionSymptom

Tap Start/Stop button to start feeder. See “Feeder – Solution” on this card.

Indicators/ Controls

Paper does not feed when Start/Stop button pressed.

See “Feeder – Solution” on this card. Paper Jams/ Unexpected Stops

Paper doesn’t feed correctly. Paper stops suddenly, leading edge is damaged.

Locate any bits of paper, tape, staples, or paper clips in unit. Remove with track clearing spatula.

Paper stops in curved part of paper path/track.

Paper that is too thick or stiff - card stock, envelopes, carriers, will not travel through unit correctly.

Images are skewed.Image

Reader Are papers properly jogged, aligned, and loaded into feeder correctly?

Reader has excessive reject rate.

Inspect reader area for staple on magnet, or debris lodged at readhead, and remove staple/debris.

When manually inserting documents, the entire bottom edge of the document must contact the floor of the track while you push the document forward intothe unit.

Poor quality images.

Are papers properly jogged, aligned, and loaded into feeder? Rotate or replace the blue separator assembly (triangle-shape).

If a CAR/LAR software application is in use, verify itis performing correctly. If possible, view images.Clean the image glass and retry.

Dark horizontal streaks on all rear images - or - inkon rear image glass.

Perform or repeat “Maintenance” tasks - clean theimage glass, track walls, and endorser cartridge.

Papers buckle or jam in pockets; papers stack poorly.

Move check limiter out far enough to accommodate largest/longest paper.

Pockets

Some or all papers flow to wrong pocket.

If this happens using other software applications, the unit must be repaired.Verify the reader is performing well. Check the reader information on this card – “Reader has excessive reject rate”. If the problem happens using other software applications, the unit must be repaired.

Problem SolutionSymptom

Endorser/ Print Quality

Clean inkjet cartridge. See “Maintenance”.Blurry or light print.

Replacement Items

Worn items, or cracked or broken unit covers.

Light print after inkjetcartridge is cleaned.

The inkjet cartridge is out of ink. Or , use a higher print density setting (which will use moreink) if available.

SmartSource is a registered trademark of Digital Check Corp. All other brands and products referenced in this document are acknowledged to be the trademarks or registered trademarks of their respective holders.© 2016 Digital Check Corp.

For replacements and supplies contact Digital Check Corp. at:1-847-446-2285

Worldwide, go to www.digitalcheck.com.

4326 9547-006

If paper stops in the track before entering a pocket,you must remove it asshown in steps 17-20.

Remove Stopped Paper in T rack (All Units)

Holding down the Start/Stop button for 3 seconds on Professional andExpert units will usually move paper to a pocket and clear the track.

1...2...3!I

If paper does not move to a pocket or you have a Value unit, remove paper you can see from the track.

19 20

181716

Pocket Area

FeederArea

To keep items in theorder they were fed, start removing items at the pocket area and work back around the track to the feeder area.

INTENDED FOR SINGLE USE

DO NOT REMOVE LABEL

Cmoovreer o

efd t hbey o

forl lfoowr iu

nsge U u.n

Sd. ePr aotn

een tos:r

66,,473819,,687771,, 66,,574904,,373543,, 66,,780940,,909666,

80-2120-873

UNISYS

Black Ink Jet Cartridge

www.unisysdirect.com

United States

1-800-448-1424

Canada

1-800-387-6127

18C1812

SmartSource SeriesTM

b. Pull out from backon feeder side.

Wall St

034000437

As directed by your application, refeed items you removed (in the order originally fed).

If necessary, remove items from inside the unit after removing the covers.a. At the pocket side, pull

out from back or front.

Before you load checks, make sure there are:

Click!

Remove the two top covers.How to Adjust the Endorser Height There are two endorser

height positions.No dogears, creases, curls

How to Prepare Paper

6b

6

7

INTENDED FOR SINGLE USE

DO NOT REMOVE LABEL

Covered by or for use under one or

more of the following U.S. Patents:

6,431,677, 6,540,334, 6,704,996,

6,789,871, 6,794,753, 6,890,066

82-2120-984Black Ink Jet Cartridge

www.digitalcheck.com

United States

1-847-446-2285

Lot XXXXXXX

SmartSource® SeriesINTENDED FOR SINGLE USE

DO NOT REMOVE LABEL

Covered by or for use under one or

more of the following U.S. Patents:

6,431,677, 6,540,334, 6,704,996,

6,789,871, 6,794,753, 6,890,066

82-2120-984Black Ink Jet Cartridge

www.digitalcheck.com

United States

1-847-446-2285

Lot XXXXXXX

SmartSource® Series

INTENDED FOR SINGLE USE

DO NOT REMOVE LABEL

Cmoovreer o

efd t hbey

oforl lfoowr iu

nsge U u.n

Sd. ePr aotneen tos:

r

66,,473819,,687771,, 66,,574904,,373543,, 66,,780940,,909666,

82-2120-984Black Ink Jet Cartridge

www.digitalcheck.com

United States

1-847-446-2285

Lot XXXXXXX

SmartSource® Series

A

B

INTENDED FOR SINGLE USE

DO NOT REMOVE LABEL

Cmoovreer o

efd t hbey oforl lfo

owr iunsge U

u.nSd. eP

r aotneen tos:r

66,,473819,,687771,, 66,,574904,,373543,, 66,,780940,,909666,

82-2120-984Black Ink Jet Cartridge

www.burroughsstore.com

United States

1-800-448-1424

Canada

1-800-387-6127

Lot XXXXXXX

SmartSource® Series

6a

6c

20

No staples, paper clips, rubber bands

No check stubs, adding machine tapes

SmartSource® Series

5

1

Call the Digital Check Help Desk at 1-847-446-2285if status lights indicate a problem with the unit and you need further help.

Go to www.digitalcheck.comor call 1-848-446-2285 for general product information.

3

Status Lights

Back of Unit

2

The Expert LCD display offers information.

OFF

I

ON

4

( )( )( )Unit powered on. Prepare application if necessary.

Processing documents. Load (more) documents into feeder.

or( )( )( )

( )( )( ) or

At any time, bottom light is controlled by custom software. Check display.

Problem such as a paper jam, double document, or skewed document. Fix problem!

Maintenance - As Needed

22

Front Rear

As needed to improve print quality - clean ink off the endorser cartridge with a lint-free cloth moistened with water.

As needed , use the check scanner cleaning card to clean/clear the track.

ABD

1 2 3 4

the front andrear image camera glasswith a cleaningpad if necessary.

And/or , wipe

21

Check the paper path and remove allbits of paper, paper dust, paper clips,and staples from the track (paperpath.) Then, use a Microduster to blowair along the track to clean the path.

Arrow shows paper path

7821

Unit top view with covers off

23

Problem

Plug power cord into a known working wall outlet, and verify that the plug is inserted into the unit. If no results, replace power supply.

Solution

Power Supply

Symptom

Check that you are using the correct cable. If in doubt, replace the cable. USB 2.0 cables may be up to 15 feet long.

Communication/ Connections

Unit does not power up. No green light after pressing On/Off switch.

Unit does not connect to host PC.

Verify that two lights near the Ethernet connector (back of unit) indicate normal network activity. One light on indicates a good connection; the other blinks when data is transmitted/received.

Unit does not connect to local network (Expert units).

Switch the feed rollers. Replace one or both rollers if problem continues.

Feeder Feed roller tires or paper documents are too slick. Clean tires, retry. Ensure that paper does not have a glossy coating.

Items do not feed correctly.

Jog items and load into feeder with leading edge of paper stack touching front feeder wall. Clean the feeder sensor.Clean the feeder sensor. Ensure that the application is capable of (and settings are correct) for automatic document feed.

Are papers properly jogged, aligned, and loaded into feeder? Rotate or replace the blue separator assembly (triangle-shape).

Double-feeds (more than one document at a time) feed. Or, paper skews when fed. False “Feeder Empty” messages.

Single items do not feed when inserted (Value units).

75-0501-900

®

®

®