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SECURITY
The safety of your patrons,
The safety of your patrons,co-workers, bosses
The safety of your patrons,co-workers, bosses
and
The safety of your patrons,co-workers, bosses
andevery single person who enters
your facility
The safety of your patrons,co-workers, bosses
andevery single person who enters
your facility
lies on your shoulders.
Take a step backand ponder that
responsibility
How do you know what the best practices should be foryour facility?
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Prevention is theModus Operandi
for aSteward of Safety
prevention
prevention=
prevention=
reduced stress
prevention=
reduced stress&
prevention=
reduced stress&
Enhanced guest experience
As you can tell, we’re bigfans of simple formulas.
As you can tell, we’re bigfans of simple formulas.
So here’s another one wethink you’ll like.
As you can tell, we’re bigfans of simple formulas.
So here’s another one wethink you’ll like.
Not that...
Proactivity+
Protocols=
Prevention�is...
�at’s right.Your three P’s are yourthree ways to becomea successful steward
of safety.
proactivity
A proactive leader means actingin anticipation of future problems,
needs, or changes for your operation.
Your leadership and training providesyour sta� with the ability to see andfully understand potential hazards.
protocols
Here’s the gold you’re looking for.
Protocols You Can UseToday
FIVE
Identify potential hazardsassociated with your facility or venue
before your guests even enter.
1.
Identify potential hazardsassociated with your facility or venue
before your guests even enter.
Damaged concourses or stairwells?
1.
Identify potential hazardsassociated with your facility or venue
before your guests even enter.
Damaged concourses or stairwells?Broken cup holders?
1.
Identify potential hazardsassociated with your facility or venue
before your guests even enter.
Damaged concourses or stairwells?Broken cup holders?
Seats and furniture up to par?
1.
Identify potential hazardsassociated with your facility or venue
before your guests even enter.
Damaged concourses or stairwells?Broken cup holders?
Seats and furniture up to par?Anything else?
1.
Locate wet spills or puddlesto be handled immediately.
2.
Locate wet spills or puddlesto be handled immediately.
Be on the lookout forice if it’s cold out!
2.
Make your presence knownonce guests enter.
3.
It’s imperative that guests knowyour team is:
3.
It’s imperative that guests knowyour team is:
Proactive
3.
It’s imperative that guests knowyour team is:
ProactiveAvailable
3.
It’s imperative that guests knowyour team is:
ProactiveAvailable
Able to respond quickly
3.
Have your sta� introduce themselves.
4.
Have your sta� introduce themselves.
Tell patrons they are available ifthey need assistance.
4.
Identify potential hazard locations(or Hot Spots)
5.
and deploy your Incident ResponseTeam or Hot Team to these locations.
5.
Using analytics will provide youwith the data and insight youneed to identify these areas.
5.
prevention
As we mentioned before,
As we mentioned before,Prevention is the result
of Proactivity and Protocols
Training is the foundationof your ‘stewardship.’
Here’s a BONUS for integrating thethree P’s in your operation.
PEACE OF MIND
Click the link to readour full article!
Click Here
ISS 24/7, the nation’s leader in facility management and text messaging communicationsoftware for the world’s greatest properties, provides innovative technology to increase
efficiency and effectiveness of facility operations. ISS 24/7 offers software for incidentmanagement, maintenance management, text messaging, inspections, credentialing,
and lost and found.
ISS 24/7 provides ISS 24/7 Command Post (the “Technology”). The Technology is a web-based system designed to enhance the situational awareness, safety, and security for sporting and entertainment events, security operations and property
management organizations.
About ISS 24/7
Tel: 954.514.8988 • 12411 NW 35th St. Coral Springs, FL 33065 • ISS247.com
Readers interested in learning more about the suite of services for ISS 24/7 should visit ISS247.com.
