E-COMMERCE

BY:Gautam Patel

Introduction

E-commerce is more than just buying and selling products online.

Instead, it encompasses the entire online processes of developing, marketing, selling, delivering, and paying for products and services purchased by internet worked, global market places of customers, with support of worldwide network of business partners.

Working

Classification of e-commerce

Based on the above criteria, e-commerce are classified as;

I. Business-to-Business (B2B) e commerce

II. Business-to-Consumer (B2C) e commerce

III. Consumer-to-Business (C2B) e commerce

IV. Consumer-to-Consumer (C2C) e commerce

V. Peer-to-Peer (P2P) e commerce

VI. M-commerce

Classification of e-commerce (cont…)

VII. Business –to-Employee VIII. E-Government IX. E-Learning X. None-Business e-commerce XI. Business-to-Business-to-Customer XII. Intra-business e commerce XIII. Exchange-to-Exchange XIV. Collaborative commerce

• Business-to-Business (B2B) e-commerce

It is the largest form of today’s commerce In this form the buyers and sellers are both

business entities and does not include individual consumer.

Advantages of B2B e-commerce

Some advantages of B2B ecommerce are: Direct interaction with customers. Focused on sales promotion.Building customer loyalty.Savings in distribution costs

Websites that are engaged in B2B ecommerce

commodityindia.com Indiaconstruction.com clickforsteel.com etc.

2.Business-to-Consumer (B2C)e-commerce

In this e-commerce type, business and consumers are involved.

Business sell to the public typically through catalogs utilizing shopping cart software.

In Business-to Consumer (B2C) e commerce, business must develop attractive electronic market places to entice and sell products and services to the consumer.

Business-to Consumer (B2C) e-commerce transaction process

Business-to Consumer (B2C) e commerce transaction process includes;

Customer identifies a need. Searches for the product or services to satisfy the

need. Selects a vendor and negotiates a price. Receives the product or services (delivery logistics,

inspection and acceptance). Makes payment. Gets service and warranty claims.

Websites that are engaged in (B2C) e-commerce

Travelocity.doc, hotels.com, rediff.com, jaldi.com, indiatimes.com, Jobclassfied.midayEg online classes

3. Consumer-to-Business (C2B) e-commerce

Also called demand collection model. It enables buyers to name their own price, often

binding, for a specific good or services generating demand

A consumer posts his project with a set budget online and within outs; companies review the customers’ requirements and bids out the project.

Then the customer will review the bids and selects the company that will complete the project.

Eg .stock market

C2B e-commerce

Generally, in the C2B ecommerce, the customer requests a specific service from the business.

Websites engaged in C2B e-commerce

razerfinish.com, ReverseAuction.com, priceline.com are few of them

4. Consumer-to-Consumer (C2C) e-commerce

It facilitates the online transaction of goods or services between two peoples.

However, there is not visible intermediary involved, but the parties cannot carry out the transactions without the platform, which is provided by the online market such as eBay.

Examples:Advertisement of personal services over the internet.Selling of knowledge and experts online.

Websites engaged in C2C

Baazee.comICQ.comMSN.com ek.com.aucareeron.com.aubidorbuy.com

5. Peer-to-Peer (P2P) e-commerce

It is a technology in itself that helps people to directly share computer files and computer resources without having a central web server.

To use this, both the peers should have to install the software so that they can communicate on the common platform.

Examples:Sharing of music’s, videos, and other digital files

electronically

6. M-commerce

It refers to the use of mobiles devices for conducting the transactions.

The mobile device holder can connect each other and can conduct the business.

This is not really a type of e commerce but a mechanism in transaction.

Many M-Commerce applications involve internet enabled mobile devices. If such transactions are targeted to individual, to specific location, at specific times, they are referred as location base ecommerce (L- Ecommerce).

7. Business –to-Employee

This is the subset of the inter-business category in which the business organization delivers goods, services, information to individual employees.

Examples:Mobile employee in field representatives

(B2ME).

8. E-Government

In E-Government a government departments buys or sells goods, services or information to business (G2B) or to the individual citizens (G2C) or to other government entity (G2G).

In E-Government; intranets, extranets and the internet all are applied.

Eg: Filing returns through net

9. E-Learning

When educations, training or examination are provided online, it is called E-Learning.

It is practiced in Universities and organizations, government departments. When organizations give training to their employees, it is called E-Learning.

14. Collaborative commerce:

This is the process of communicating online between individuals or groups.

Examples: designing a product together using screen

sharing, forecasting demand of products.

Regular modes of payment

CONCULISION

Here by we conclude that e commerce is the life blood of today’s commerce or business.

THE END

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