(4) Accent Neutralization

8/10/2019 (4) Accent Neutralization

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Accent Neutralization


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Activity:Read the following statements using the rising intonation. How

does it sound?

Your email client has not been set up yet.You have a splat on your NIC.You have a home network.The yellow one is your Ethernet cable.


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What is Intonation?

Intonation is the "music", the rhythm of alanguage. Intonation is about how we say things,

rather than what we say. Without intonation, it's

impossible to understand the emotions and

feelings that go with words.


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Rising IntonationClose-ended Questions Yes or No Tag Questions

Tag Questions that show uncertainty

Falling IntonationStatements and

Open-ended Questions Imperatives

Factual Questions

Tag Questions that confirm

Intonation


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When we are in technical support, we have to sound authoritative.

When should we use the rising intonation? The dropping intonation?

Which intonation makes us sound confident and knowledgeable

We use the appropriate intonation to avoid confusing our customer and to

get the right message across.

Linking, reducing and liaising are some ways native English speakers employ

to make words and phrases easier to pronounce

Intonation


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Accent Neutralization: Liaisons


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Activity:Read the following :

Would you

Could you

Didnt you

Dont you


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Accent Neutralization d + y = j

So that would you is said as wouldju

And could you as couldju

t + y = ch

so that dont you sounds like donchoo

And didnt you sounds like dincho

The Y vowel linkwords are often linked together in natural spoken English

there are several types of linking but we'll focus on the Y link


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Would you

Could you

Didnt you

Dont you

wouldn't you

won't you

don't you didn't you

can't you

Activity: Read the following using Sound Combinations.


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Y-link

he is i am

they are

the boy is

Activity: Read the following using Sound Combinations.

Time Warner Cable


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1. Would you want me to help you reset your password?

2. Could you ping the Bigpond website?

3. Did you call regarding the same issue yesterday?4. Should you encounter the same issue, all you have to do is re-seat your

cable.

5. I had your account information on my system a while ago.

6. Your account status can be accessed online

7. Nearly everyone in your area is affected by the outage8. Many busy Australians do their shopping online

9. You'll be safer by insuring that your anti-virus is always up to date.

Activity: Say the following using Sound Combinations.

Time Warner Cable


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Accent Neutralization:S


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Activity:One agent (A) reads a word aloud and Agent (B)

determines whether it is 'short' or 'long'.sit----------seat

bid---------bead

bin---------bean

bit---------beat

bitch-------beechbrim-------bream

chick-------cheek

chip--------cheap


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Accent Neutralization Catches

Dates

Dials

Dodges

Mops laughs

Loves

Loses

Cooks

Cares


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1. Firewallssometimes limit your browsing capacity

2. Brian alwayscraves snack food in the evening

3. They say music soothesthe soul

4. George really embracesall sorts of innovation

5. It terrifiesme to think hell be the new director

6. He really roughsit when he goes camping7. That reallyfazesme not in the least.

Activity: Read the following statements and pay closeattention to the word endings.


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Accent Neutralization:T


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Quick guide to the T

Rule #1: T at the beginning of a word is popped

With a stressed T and ST, TS, TR, CT, LT and sometimes NT combinations:

They control the contents.

In the past tense, D sounds like T, after an unvoiced

consonant sound f, k, p, s, ch, sh, th (but not T).

picked [pikt], hoped [houpt], raced [rast], watched [wcht]


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Rule #2: T is T, a clear popped sound In a stressed syllable

intend, intension, interest, intonation


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Rule #3. Middle of the word T is a soft D.

Water, daughter, bought a, caught a, lot of, got a,later, meeting, better


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Rule #4: T after an N is silent

interview [innerview]international [innernational]advantage [dvn'j]percentage [percen'j]



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Rule #5: If the T is at the end of a word, you almost don't

hear it at all.

put, what, lot, set, hot, sit, shot, brought.That's quite right, isn't it?


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Rule #6. T or TT, and D or DD are held, ( not pronounced with a

sharp burst of air) when they are at the bottom of thestaircase - at the end of the word :

bought [ba(t)], hut,, hat, Pat, right, wasnt, net


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Exercise: The T Application Exercises

Werent you able to connect to the internet at all for a week

now?

Let me assist you.

Let me transfer you.

We can electronically access your billing information.

They could only restore your connection after you pay off

your remaining balance

Your browser will work better if you clear cookies.Nearly everyone in your area is affected by the outage


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Hi, this is NAMEHow may I help you today?

I can definitely help you with that. May I please have your phonenumber to pull up your account? I have several security questionsto ask and then we can begin troubleshooting your issue. Feel freeto ask questions along the way.

Click on Start.What is your modem?Do you have a router or home network installed?Is your computer on right now?

Exercise: The T Application Exercises


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Accent Neutralization:The ed Sound


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Quick guide to ed

Add an extra syllable id to verbs that end with t and d (waited, handed)

For all other endings drop the vowel sound on the ed ending (talked,

razed)

k p f and s are called voiceless sounds, when a verb ends with on of

these sounds, that unvoiced sound must be also followed by the

unvoiced t sound (hooked, hoped, huffed, tossed)


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Quick guide to ed

Sh and ch are also voiceless sounds (matched, washed)

All other consonants are voiced

The ed endings for verbs that end with voiced consonants has a dsound. ( razed, robbed, moved)

So do all the verbs that end with a vowel sound (Played, glued, side)

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(4) Accent Neutralization