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5-1Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
CHAPTER 5
TAEDEL501A
Facilitate e-learning
5-2Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
What is e-learning?
Computer-based, or software-generated or software-controlled learning situations, where the learner accesses the resource and is then either in control of the learning or proceeds through the program at their own pace.
5-3Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
What is e-learning? (cont.)
• Slide sets
• Interactive software
• Emulation software
• Simulation software/hardware
5-4Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
Facilitating e-learning
• Establishing the environment
• Introducing e-learning
• Guiding and facilitating
• Monitoring
• Reviewing the process
5-5Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
Establish the environment
• Know your learning outcomes/objectives• Understand your learners’ needs• Develop an e-learning delivery plan• Confirm resources• Ensure availability of support
5-6Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
Computer literacyComputer literacy is the ability of the learner to use hardware and software such as that listed in Table 5.1:
IT Hardware IT Software
Keyboard or keypads Operating systems:
e.g. Windows, OS-X, Unix Mouse or touchpads
Touch screens Office Applications:
e.g. Word, Excel, PowerPoint Projectors
Printers Internet browsers and apps:
e.g. Explorer, Firefox, Scanners
e-Book Readers E-learning applications:
e.g. Moodle, Blackboard Light pens
5-7Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
Technical requirements to support your program
• The type of technology to be used in delivery • Technical specifications of computer equipment, such
as bandwidth (e.g. ADSL), memory, processor type
and speed, graphics requirements• The type of online learning management platform• How much time is required to set up and test
equipment and technology• Liaison with information technology (IT) personnel or
specialists.
5-8Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
Introducing e-learning
• Provide an introduction to the e-learning
environment (and clarify and agree upon
objectives and protocols)• Establish e-learning relationship with
e-learners• Initiate relationships between e-learners
5-9Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
In your introduction…
• Housekeeping • Emergency procedures• Health and safety• Training and facilitation staff introduction• Code of conduct and support procedures• E-learning system overview• Objectives of the e-learning
5-10Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
Connecting your learners
• Frequent contact—schedule times• Email is good—face-to-face, live text or voice
contact is better (Skype, VoIP)• Use bulletin board posts for learners to
introduce themselves to you and each other• Provide online forums or other areas for
learners to interact and chat with each other• Define clear times when you will be available
to your learners
5-11Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
Facilitating e-learning
• Use relevant electronic tools to facilitate
e-learning• Ensure an effective learning experience• Use support mechanisms to address
technical issues• Build opportunities for authentic learning,
practice and formative assessment into
the e-learning experience
5-12Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
Maintaining engagement
• Refresher breaks—step away from the keyboard!
• Offline activities—not just ‘stare and click’• Goal setting—achievements and rewards• Collaborative projects—e-learning group
projects
5-13Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
Monitoring e-learning
• Monitor progress through milestones
• Provide support and guidance
• Monitor e-learner interaction
• Maintain and store learner records
5-14Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
Review the e-learning process
The PDCA or Deming cycle (see Figure 5.9):
•Plan
•Do
•Check (Review)
•Adjust as needed
5-15Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
Review the e-learning process (cont.)• Conduct action research on presentation or
facilitation skills• Seek input from critical friends or colleagues• Conduct interviews: focus group or one-on-one• Collect written feedback from participants (can be
anonymous)
Learner/participant feedback can be derived from:• interview• formal discussion• informal discussion• written questionnaire or survey
5-16Copyright © 2013 McGraw-Hill Education (Australia) Pty Ltd Hill, Hill, Perlitz, Professional Training & Assessment, 1e
Review the e-learning process (cont.)
Critical self-reflection is going that step further than just reflecting on facilitation… and asking hard questions about performance, problems, methods used and success of learners.