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Module 6
Essentials of Enterprise
Architecture Tools
Process-Centric
Service-Oriented
Capability-Driven
IASA Global - India Chapter Webinar byVinu Jade
Information Systems Strategy Advisor
With Acknowledgement to Mr. Reed Taneja
MEGA – APAC
&
Gartner 2014 Assessment of Tools for EA
Understand the need and necessity for a EA Tool
Agenda
1. Discuss what are EA Tools, what do they
feature and High Level Requisites
2. Requisites of an EA suite
Process-Centric
Service-Oriented
Capability-Driven
2. Requisites of an EA suite
3. Challenges Tools focus
4. Recommandations and Strength and
Weakness of Tools
2
What are EA Tools?
� Used effectively, EA tools enable organizations to meet the challenges facing business by capturing, integrating, and analyzing information to enable business decisions.
� The EA tool market is fragmented and has shown little change in the past year, with a few exceptions.past year, with a few exceptions.
� Enterprise architecture (EA) tools are software applications targeted primarily at supporting the direct participants and stakeholders of the EA discipline in their strategically driven planning through to execution.
� Support for strategic decision making is provided through capturing vital enterprise context, along with content development and analysis capabilities across the business, information, technology and solution architectures.
Quoted from Gartner
What does EA Tools Feature?
� EA tools capture, store, structure and analyze information pertaining to EA and present the information to enterprise stakeholders.
� The tools should facilitate the implementation of a business strategy focused on business outcomes and risk mitigation.
� The information must be presented to a variety of stakeholders set on transition-planning the future-state architecture across a number of viewpoints, including business, information, technology and solutions.
� This is done to enable business change that supports the direction and strategy of the organization while confronting many types of business disruptions.
� At a minimum, EA tools should integrate with project and portfolio management solutions to ensure the best investment mix of projects to execute on business direction, vision and strategy.
Quoted from Gartner
High - level Requisites for an EA
Tool
EA tools must address the requirements of a variety of business and IT stakeholders in the organization, and the tools must contain:
� A repository that supports, at a minimum, the business, information, technology and solution viewpoints and their information, technology and solution viewpoints and their relationships.
� The repository must also support business direction, vision and strategy, as well as business disruptions.
� Modelling capabilities that support the minimum viewpoints of business, information, solutions and technology.
� Decision analysis capabilities, such as gap analysis, impact analysis, scenario planning and system thinking.
Quoted from Gartner
� Presentation capabilities that are visual or interactive to meet the demands of a myriad of stakeholders.
� Administration capabilities that enable security, user management and other tasks.
High - level Requisites for an EA
Tool
� Configurability capabilities that are extensive, simple and straightforward to accomplish while supporting multiple environments.
� Support for frameworks and standards, often used while providing the flexibility to customize the framework.
� Usability, including intuitive, flexible and easy-to-learn user interfaces (UIs).
Quoted from Gartner
Agenda
1. Discuss what are EA Tools, what do they
feature and High Level Requisites
2. Requisites of an EA suite
Process-Centric
Service-Oriented
Capability-Driven
2. Requisites of an EA suite
3. Challenges Tools focus
4. Recommandations and Strength and
Weakness of Tools
7
1.Supply – Demand, 2. Business – IT, & 3. Strategic Execution
Lets Derive the Requisites of an EA Tool
BUSINESSBUSINESS CENTRICCENTRIC CHALLENGESCHALLENGES
�� MustMust HaveHave – An Approach and MethodologyMethodology forfor BusinessBusiness StrategyStrategy Modeling, helping in Agile
Business and Agile IT.
– Value thru Strategic Planning?
�� ImproveImprove the SupplySupply && DemandDemand AlignmentAlignment (SAD) with improved Product Utilization, Leverage
Levels (PULL) in market and meet AgileAgile CustomerCustomer ExperienceExperience (ACE)
– Qualitative Domain modeling?
ITIT && DATADATA CENTRICCENTRIC CHALLENGESCHALLENGES
� Technology Strategy ( IT inclusive and NOT conclusive!) to enableenable the consumerconsumer meetmeet thethe
productproduct. - Logical Process Modeling?
GRCGRC CENTRICCENTRIC CHALLENGESCHALLENGES
�� OperationalOperational StrategyStrategy for SupportSupport, SustainSustain and SucceedSucceed (ICE)(ICE) with agile Technology enablement?, , with
Governance and Process Model (GAP)
Should We Adopt Enterprise Architecture Tools ?
Quoted from MEGA
BUSINESS AND OPERATIONS
GOVERNANCE, RISK AND COMPLIANCE
Solutions for Business Leaders to Analyse, Manage and Transform their
Solutions for Leaders of Assurance functions – Risk, Control, Compliance and Internal Audit - to consistently manage the risk exposure of the organization in collaboration with the Business lines and the IT Function.
Hence – An Overview of EA Tool
Requisites
ENTERPRISE REPOSITORY
IT AND DATA
Solutions for Business Leaders to Analyse, Manage and Transform theirOperating Model, in order to deliver on the Organizational and Strategicobjectives of the company.
Solutions for IT Leaders to Analyse, Manage and Transform their ITAssets, in order to support the Business Model, contribute to BusinessPerformance and navigate Digital Transformation.
9Quoted from MEGA
BUSINESS STRATEGY & EXECUTION
ENTERPRISE RISK MANAGEMENT
COMPLIANCE MANAGEMENT
Control and Manage Risk
Design – Analyse – Assess - Improve - Transform
Govern
INTERNAL AUDIT MANAGEMENT
Requisites of an EA suite
Assurance Functions
CxOs
Organization Design – Analyse – Assess - Improve - Transform
10
Business and Operations
IT and Data
Organization
OPERATIONAL GOVERNANCE
BUSINESS ARCHITECTURE
ENTERPRISEARCHITECTURE
IT PORFTFOLIO MANAGEMENT
Quoted from MEGA
One approach to key challenges
ERM Process … articulated with Business Lines
Compliance Management … balanced with performance
3 lines of defense … integrated and consistent
Internal Audit … risk driven and streamlined
Execution of the
Business Strategy
Operational Governance, Risk
& Compliance
Analysis and Improvement of
Business Processes
Transformation of
Operating Model
1
2
3
4
1
2
4
5
Go
ve
rna
nc
e, R
isk
& C
om
pli
an
ce
BU
SIN
ES
S
11
Development of
Business Capabilities
& Compliance Business Processes
Alignment of the
Business-IT partnership3 6
Go
ve
rna
nc
e, R
isk
& C
om
pli
an
ce
BU
SIN
ES
SIT
& D
ATA
Alignment and Agility of the
IT Landscape
Management of the
Application Portfolio
Digital Transformation
Solution Blueprint
Information Portfolio
Management
Mitigation of the
IT Risk Exposure1
2
3
4
5
6
Quoted from MEGA
Agenda
1. Discuss what are EA Tools, what do they
feature and High Level Requisites
2. Requisites of an EA suite
Process-Centric
Service-Oriented
Capability-Driven
2. Requisites of an EA suite
3. Challenges Tools focus
4. Recommandations and Strength and
Weakness of Tools
12
Challenges
1. Challenges Tools focus
a) Business & Operations centric
b) IT & Data centric
c) GRC centric
13
BUSINESS AND OPERATIONS CHALLENGES
Execution of the
Business Strategy
Evolution of Business
Operational Governance,
Risk and Compliance
Transformation of the
Business Centric Challenges
GOVERNANCE, RISK AND COMPLIANCE
1 2
3 4Evolution of Business
Model capabilities
Analysis and Improvement
of Business Processes
Alignment of the
Business-IT Partnership
Transformation of the
Operating Model
14
IT AND DATA
3 4
5 6
Quoted from MEGA
� Design and manage a robust strategic planning process� Align strategic intent, organizational objectives and KPIs� Identify the strategic contribution of organizational assets� Monitor the execution of strategy through programs and projects
Tools help CxOs to Design the business strategy and consistently Define its execution
through organizational objectives, transformation programs and improvement projects.
� Multiple business lines
� Sophisticated strategies
� Complex organization
Execution of
Business Strategy
Business Centric Challenges (1/3)
1
Operational governance,
Risk and Compliance
� Monitor the execution of strategy through programs and projects
Tools help Business Leaders to Ensure the compliance of their business practices with
external/internal regulations and Manage the risk exposure of their operations in line
with the risk appetite of the company.
� Manage the impact of regulations and policies on business operations� Assess the business risks and the risk of non-compliance� Implement preventive and corrective actions to mitigate risk exposure� Comply with external/internal requirements through controls
� Highly regulated environment
� Significant impact of risk
� High impact of non compliance
15
2
Tools help Business Architects to Analyze actual capabilities of the organization, Make
educated decision about changes needed to support new Business objectives and then
Roadmap the development of capabilities through projects, processes and IT applications
� Understand the existing business capability landscape � Identify capabilities required to support new business plans� Alignment the Business & IT Roadmaps on the expected capabilities� Review investments vs capability roadmap
� Fast changing business environment
� Complex business models
� Transformation too critical to fail
Business Centric Challenges (2/3)
Evolution of
Business Model Capabilities3
� Review investments vs capability roadmap
� Merger & Acquisition
� Process Standardization Initiative
� Deployment of a major new IT System
� Review operating model and understand existing implementation� Identify and analyze potential transformation scenario� Define potential target operating model and make decisions� Analyse impact and communicate to facilitate change
Tools help Business Leaders to Understand the impact of a change –internal or external –
on existing operating models, Analyse the different potential implementation scenarios and
Manage the organizational transformation toward the Target Operating Model
16
Transformation of the
Operating Model4
Quoted from MEGA
Tools help Business Architects to Analyze how the company’s value chain delivers on
customer’s expectations, Review the performance of key processes, Explore the support
they get from IT and Assess impact on key business informations.
� Analyse and drill-down processes, functions, IT and Data� Manage business performance through KPIs� Identify and simulate the improvement scenarios
� Numerous business processes
� Undocumented and unmanaged
� Looking for process improvement
Business Centric Challenges (3/3)
Analysis and Improvement
of Business Processes5
� Provide transparency on how IT supports business operations� Increase business agility in safely analyzing impact of required IT changes� Analyse IT contribution to business to better drive the IT Investment process� Identify and assess the potential business benefits of untapped IT capabilities
Tools help Business Leaders to Identify the opportunities and fully Concretize the
benefits of IT as a competitiveness factor and a source of differentiation.
We help IT Leaders to Adapt Agilely IT Assets in order to Deliver business requirements,
while guaranteeing that IT investments sustainably Align with the Strategy.
� Complex and Heterogeneous IT Landscape
� IT and Business strongly intricate
� Major business impact of digital transformation
Alignment of the
Business - IT Partnership
17
6
Quoted from MEGA
IT AND DATA CENTRIC CHALLENGES
BUSINESS AND OPERATIONS
Alignment and Agility of
the IT LandscapeDigital Transformation
IT Centric Challenges
GOVERNANCE, RISK AND COMPLIANCE
1 2
the IT Landscape
Management of the
Application Portfolio
Digital Transformation
Solution BlueprintInformation Portfolio
Management
18
Mitigation of
IT Risk Exposure
3 4
5 6
Quoted from MEGA
� Review scenario for “digitally modified business”� Identify business or IT capability expected or impacted� Analyse the impact on the existing organization and business model� Plan the development/adaptation of capabilities and the organizational transformation
Tools help CEOs or CIOs to Embrace digital transformation – Digitization, Mobility, Cloud,
Big Data, Social - by Analyzing organizational impact of digitally enabled change scenario
and by Providing insight to support the associated business and IT transformation.
� Industry with strategic IT role
� Risk of disruption by non traditional players
� Complex customers’ interaction and operating modelDigital Transformation
IT Centric Challenges (1/3)
1
Alignement and Agility of the
IT Landscape
� Plan the development/adaptation of capabilities and the organizational transformation
Tools help CIOs and IT Leaders to develop control over the IT Assets and dependencies
–Business, Application, Data, Infra - to safely Analyze the impact of project changes, to
Enable IT rationalization and to Develop the business agility of the Information System.
� Get a full insight into the Information System and the component IT Assets� Understand up- and downstream dependencies to analyze impact of change� Measure and guarantee alignment of IT Assets on Business Priorities� Support rationalization of IT capabilities and Technology standardization
� Heterogeneous IT Assets
� Various stakeholders – Vendors, Outsourcers, internal team
� Multiplication of interfaces
19
2
Quoted from MEGA
� Build and maintain a precise application inventory, with IT and Business stakeholders� Assess the portfolios vs numerous criteria such as cost, business, risk, technology� Identify improvements, rationalization opportunities and compare scenario
Tools help Head of Applications to manage a more and more complex Application Portfolio
– In House, Packaged Solutions, Shadow IT…-, to identify opportunities for freeing
investment capabilities and to make transparent IT investment decisions based on
indisputable data.
Management of the
Application Portfolio
IT Centric Challenges (2/3)
3� Large number of applications
� Investments limited due to growing maintenance cost
� Delegated or decentralized ownership of applications
Mitigation of
IT Risk Exposure
� Identify improvements, rationalization opportunities and compare scenario� Develop the transparency of the IT investment Process based on reliable data
Tools help Head of IT Risks to manage and reduce the IT Risk Exposure of the
organization, by analyzing the business impacts of IT Risks and by implementing a sound
Risk Management Process for the IT Assets – from Identification to Mitigation.
� Build the risk library, identify the IT Assets� Assess risks, consolidate risk exposure and analyze the impact on business� Implement and test preventive and corrective measures� Monitor and Report on IT Risk Exposure and Business IT Risk Exposure
� Criticality of IT to support operations
� Multiplication of channels to access sensitive data
� Opened and integrated information system
20
4
Quoted from MEGA
IT Centric Challenges (3/3)
Information Portfolio
Management5
� Understand context and nature of critical data and information sources in your organization� Get a clear view on data lineage, dependency of applications and business processes� Understand the end-to-end data flow and the potential risk to key data� Manage and consistently design information layers, from Business to conceptual to physical
Tools help Chief Data Officer to manage the portfolio of Information assets, to improve data
alignment through business dictionary and logical models, to control the lifecycle of key data
within the Business and IT processes and to identify potential risks.
� Diversification of products, channels, customer segments…
� Multiplication of sources of data
� Master Data Management initiative
� Manage business needs and keep track of corresponding IT requirements,� Streamline the design process by leveraging standards and industry best practices� Support IT Governance and enforce architecture standards throughout the IT Projects
Tools help IT Project Leader to turn business scenario into transparent traceable solution
requirements to ensure customer satisfaction. We help Solution Architect to blueprint
solutions relying on the existing Information System and complying with the Architecture
rules defined by IT Governance to protect the IT agility.
Solution Blueprint
21
6� Complex solutions built over the time
� Difficulties in tracking of business requirements impacts
� Tumultuous Interactions User/IT Project team
� Manage and consistently design information layers, from Business to conceptual to physical
GRC Centric Challenges
GOVERNANCE, RISK AND COMPLIANCE CHALLENGES
ERM Process…
articulated with Business Lines
Compliance Management…
3 lines of defense…
integrated and consistent
Internal Audit…
1 2
43
BUSINESS AND OPERATIONS
22
IT AND DATA
Compliance Management…
balanced with performance
Internal Audit…
risk driven and streamlined
Quoted from MEGA
Tools help the Board to Implement and Guarantee a sound collaboration between the
Assurance Functions through a common platform that centralizes key Risk & Control Data,
supports consistent practices and consolidates reporting.
� Silo effect among Risk, Compliance and Audit
� Difficulties to build a consistent Risk reporting for the board
� Duplication of information, inconsistency of practices
3 lines of defense …
integrated and consistent
GRC Challenges (1/2)
� Support collaborative workflow between Risk, Audit and Compliance� Centralize risk & control data in a common secured repository� Implement consistent practices to guarantee consistency of assessment� Ensure the relevance of reporting based on a single framework
1
23
� Facilitates risk mapping, assessment, and control� Support collaborative risk identification & assessment with Business Lines� Analyse business impact analysis of risk on the organization� Automate the consolidation and communication of exposure to risk
Tools help the Risk Management Department to Assess the organization’s exposure to
risk, Ensure that risks are controlled appropriately by all departments and sustainably
Include business lines as active stakeholders of the Enterprise Risk Management Process.
� Multiple business lines
� Sophisticated strategies
� Complex organization
ERM Process …
articulated with Business Lines
� Ensure the relevance of reporting based on a single framework
2
� Multiplication of regulation and policies
� Frequent changes of business practices and regulations
� Increasing cost of controls, decreasing business agility
Compliance Management…
balanced with Business Performance
GRC Challenges (2/2)
Tools help the Compliance Department to Manage the regulatory and policy
requirements of the company, Analyse their impact on the organization, Ensure a sound
communication of standard practices and Test their implementation.
� Manage and maintain libraries of regulation, requirements and policies� Analyse the impact on the Business, Operations & IT� Collaboratively design and deploy practices balancing control and performance� Assess and Improve the compliance to standard practices
3
24
� Build risk driven audit plan and optimize allocation of resources� Automate low-added value activities to increase audit capabilities� Monitor execution to optimize effectiveness� Follow-up on recommendation to guarantee improvement of business practices
Tools help the Internal Audit to Improve the quality of the Audit process by enabling to
Plan and Execute Risk Driven Audits, and to Increase the execution capabilities of the
department through automation of activities and monitoring.
� Highly regulated environment
� Multiplication and diversity of business practices
� Limited Internal Audit resources
Internal Audit …
risk driven and streamlined
� Assess and Improve the compliance to standard practices
4
Quoted from MEGA
Agenda
1. Discuss what are EA Tools, what do they
feature and High Level Requisites
2. Requisites of an EA suite
Process-Centric
Service-Oriented
Capability-Driven
2. Requisites of an EA suite
3. Challenges Tools focus
4. Recommandations and Strength and
Weakness of Tools
25
Use tools for Assessment & Transformation
Easily deploy a best practice
portfolio management process
Take advantage of out-of-the
box reports and dashboardBusiness alignementEnd-to-end out-of-the-box process workflow
Transformation Roadmap
Cost AnalysisTechnology standardization
Gartner Recommends!
� Business-outcome-driven EA is a practical approach to supporting EA that starts and ends with a focus on delivering signature-ready recommendations to business and IT leaders for adjusting policies and projects to achieve target business outcomes, based on the business direction that capitalizes on relevant business disruptions
� (see "EA Practitioners Must Focus on Outcome-Oriented Deliverables," "Define � (see "EA Practitioners Must Focus on Outcome-Oriented Deliverables," "Define the Business Outcome Statement to Guide Enterprise Architecture Efforts" and "Stage Planning a Business-Outcome-Driven Enterprise Architecture").
� By putting business direction (strategy and operations), disruptions (opportunities and risks) and outcomes first in developing EAsignature-ready guidance and actions, chief enterprise architects will become empowered to drive enterprise change, deliver high-impactvalue and lead the business forward in a competitive environment
� (see "Enterprise Architecture Leaders Focus on Business Impact").
Quoted from MEGA