VPI®

Pet Insurance

800-USA-PETS ● eb.petinsurance.com

The CompanyInventor and Leader of Pet Insurance

• Nation’s oldest and largest provider of pet health insurance.• Created the pet insurance industry in the U.S. in 1982,

founded by veterinarians.• Over one million pets insured since 1982.• Currently, more policies sold than all other competitors combined.• In the 27 years that VPI has been in business, more than

50 other pet insurance companies have come and gone.• The overwhelming choice of the veterinary community.

Nine out of 10 veterinarians who recommend pet insurance recommend VPI.*

• Products available in all 50 states.

Strong Underwriter• VPI has been with the same underwriter for 27 years,

since its inception.• Wholly-owned by Nationwide Insurance, one of the largest

insurance and financial services companies in the world, with $150 billion in assets.

Experienced Leadership• Over 100 years of experience in the insurance industry

across VPI’s executive management team.

Commitment to Service• More than 400 people on staff, with 130 Customer Care and

Sales representatives, available Monday through Saturday.• Online e-Care service available 24 hours a day for customers

to submit questions.• Online portal for policyholder self-service so policyholders

can track claims status, download personalized forms andupdate account information.

• We stay abreast of pet health trends and practices, so that we may work in tandem with the practicing veterinary community.

• Claims staff processes 86,000 claims monthly. $350,000 in claims is paid daily.

• High customer satisfaction. More than 75% of VPI policyholders have referred friends and family to VPI.

Veterinary Expertise and SupportVeterinary-Experienced Staff and Advisors

• Ten DVMs and more than 60 veterinary technicians on staff working in Claims, Underwriting, Veterinary Services, Product Development, and on the VPI Field Team.

• Veterinary Advisory Board composed of seven experienced veterinarians, including two of VPI’s original founding veterinarians.

CoverageMedical Coverage

• Coverage for chronic conditions, prescription medications and most dental-related diseases built into every medical policy at no additional charge.

• Limited coverage for hereditary conditions available in upcoming plan with renewable annual maximums of $250 for diagnosisor medical treatment and $500 for surgical treatment.

• Policy eligible for renewal each year, regardless of the number of claims submitted.

• No annual exam required to maintain coverage.• No lifetime payout limits; benefits renew annually with the policy.

Underwritten by Veterinary Pet Insurance Company (CA) Brea, CA, National Casualty Company (all other states), Madison, WI, an A+15 rated company. Reg. U.S. Pat. & Tm. Off. ©2010 Veterinary Pet Insurance Company. Nationwide Insurance is a service mark of Nationwide Mutual Insurance Company. *ACI Custom Research, September 2006 / 09GRP665

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