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545/D/34/15/CHE/10(ADMN) DATE:15/01/2019 TENDER ID - 2076 E-TENDER FOR SUPPLY OF MANPOWER FOR HOUSEKEEPING SERVICES The Medical Superintendent, ESIC Hospital, Ezhukone, Kollam invites sealed tenders (under two bid system) in the prescribed proforma from reputed agencies for supply of manpower for housekeeping in ESIC Hospital, Ezhukone, , Kollam for an year commencing from the date of execution of the agreement which can be extended based on satisfactory services for next two years (Yearly extension basis). Decision of extension of contract will be at the sole discretion of the Medical Superintendent. PROCEDURE FOR SUBMISSION OF TENDERS / BIDS: I. The tender should be submitted in ‘TWO BID’ SYSTEM:- 1. TECHNICAL BID: a) TECHNICAL BIDS in one separate envelope, sealed, super scribed with the wordings “ TECHNICAL BID ”. b) The original copy of tender duly completed and signed on each page, should be enclosed along with the “TECHNICAL BID”. c) The “TECHNICAL BID” shall contain Earnest Money, in the form of demand draft as prescribed, and all the technical details & documents to establish the eligibility of the tender. Incomplete tenders will be rejected. d) Prices / Costs should not be indicated anywhere in the Technical Bid. This should be followed meticulously failing which the tender is liable to be rejected. e) Price bids of only those tenders, who are technically valid, shall be opened. कमचारी राय बीा निग अपताल, एजुकि, कोल, के रल 691505 EMPLOYEES’ STATE INSURANCE CORPORATION HOSPITAL, EZHUKONE, KOLLAM, KERALA- 691505 E mail: [email protected], [email protected] Website: www.esichezhukone.in Ph: 0474 2522454, 2529380, Fax No: 0474-2529294

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545/D/34/15/CHE/10(ADMN)

DATE:15/01/2019

TENDER ID - 2076

E-TENDER FOR SUPPLY OF MANPOWER FOR HOUSEKEEPING SERVICES

The Medical Superintendent, ESIC Hospital, Ezhukone, Kollam invites sealed tenders (under two bid system) in the prescribed proforma from reputed agencies for supply of manpower for housekeeping in ESIC Hospital, Ezhukone, , Kollam for an year commencing from the date of execution of the agreement which can be extended based on satisfactory services for next two years (Yearly extension basis). Decision of extension of contract will be at the sole discretion of the Medical Superintendent. PROCEDURE FOR SUBMISSION OF TENDERS / BIDS: I. The tender should be submitted in ‘TWO BID’ SYSTEM:-

1. TECHNICAL BID:

a) TECHNICAL BIDS in one separate envelope, sealed, super scribed with the wordings “ TECHNICAL BID ”.

b) The original copy of tender duly completed and signed on each page, should be

enclosed along with the “TECHNICAL BID”.

c) The “TECHNICAL BID” shall contain Earnest Money, in the form of demand draft as prescribed, and all the technical details & documents to establish the eligibility of the tender. Incomplete tenders will be rejected.

d) Prices / Costs should not be indicated anywhere in the Technical Bid. This should be followed meticulously failing which the tender is liable to be rejected. e) Price bids of only those tenders, who are technically valid, shall be opened.

कर्मचारी राज्य बीर्ा निगर् अस्पताल, एजकुोंि, कोल्लर्, केरल 691505

EMPLOYEES’ STATE INSURANCE CORPORATION HOSPITAL, EZHUKONE, KOLLAM, KERALA-

691505

E mail: [email protected], [email protected] Website: www.esichezhukone.in

Ph: 0474 – 2522454, 2529380, Fax No: 0474-2529294

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2. PRICE (FINANCIAL) BID:

PRICE (FINANCE) BID is to be submitted in SEPARATE sealed envelope, super scribed with the wordings “PRICE (FINANCIAL) BID”. This should be followed meticulously failing which the tender is liable to be rejected.

II. Both the Technical Bid envelope and the Price (Financial) Bid envelope, prepared as above, are to be kept in a larger single envelope super-scribed with “TENDER (TWO BID SYSTEM)FORANNUAL SERVICE CONTRACT FOR HOUSEKEEPING OF ESIC HOSPITAL, EZHUKONE, KOLLAM”.

III. The outer cover should also be sealed and addressed to the Medical Superintendent, ESIC Hospital, Ezhukone, Kollam, Kerala, Pin-691505. IV. Tenders submitted without following the 'Two Bid' System procedure will be rejected .

Tender Schedule

1 Period of downloading of tender form

15/01/2019 to 05/02/2019 up to

1pm

2

Last Date and Time of submission and uploading of

duly filled tender form 05/02/2019 up to 1PM

3 Date of opening tender (Technical Bid) 05/02/2019 at 2:00 pm.

4 Earnest Money Deposit Rs. 100,000/-

Important Instructions for Bidders regarding Online Payment

Instructions: 1] All bidders/contractors are required to procure Class-IIIB Digital Signature Certificate

(DSC) with Both DSC Components i.e. Signing & Encryption to participate in the E Tenders.

Bidders should get registered at https://esictenders.eproc.in.

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2] Bidders should add the below mentioned sites under Internet Explorer →Tools →

Internet Options →Security →Trusted Sites →Sites of Internet Explorer:

https://esictenders.eproc.in

https://www.tpsl-india.in

https://www4.ipg-online.com

3] Also, Bidders need to select “Use TLS 1.1 and Use TLS 1.2” under Internet Explorer →

Tools → Internet Options → Advanced Tab → Security.

4] Bidder needs to submit Bid Processing Fee charges of Rs. 2495/- (non-refundable) in

Favor of M/s. C1 India Pvt. Ltd., payable at New Delhi via Online Payment Modes such as

Debit Card, Credit Card or Net Banking for participating in the Tender.

5] Bidders can contact our Helpdesk at https://esictenders.eproc.in/html/Support.asp

OR

C1 India Private Limited,301, Gulf Petro Chem Building, 1st Floor,Udyog Vihar, Phase-2,Gurgaon, Haryana –

122015.

Note: Please email your issues at [email protected] .

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Annexure I

Scope of Work

Cleaning Services

The aim and objective are to provide a high level of a cleanliness, hygiene and presentable look to the entire hospital complex.

(a) Daily Services

Housekeeping / cleaning services should be done daily (24 hours X 365 days) at regular intervals, so that the areas covered under the contract remain spic and span all the time. 1. Cleaning, dusting and disinfecting of floors, walls and ceilings, removal of waste and any other garbage from the entire area and material for the same viz; bleaching solution, phenyl, Acid , Hand wash, Naphtha balls, Brooms, MOP Dusters etc. shall be provided by the contractor in sufficient quantity on monthly basis without fail. Toilet Air Freshener in toilets should be replaced with fresh one immediately as soon as old gets exhausted. A list of such items handed over to Housekeeping staff shall be provided to ESIC for checking monthly. 2. Sweeping, cleaning, mopping with disinfectant of area covered under the contract, include all staircases, cabins, lobbies, reception, hospital rooms, office rooms, cabins, meeting rooms, wards, OTs, ICUs,OPDs ,security office and other areas as covered in the contract. 3. Mechanized equipments, wherever required, will be procured by the contractor. 4. Cleaning of baskets, wastepaper baskets, cob-webs, etc. and disposing of all the collected refuse at designated site should be done on daily basis. 5. Dusting of computer systems and their peripherals, all doors and windows, furniture, fixtures, fans, equipments, accessories etc. and cleaning of all windows glasses and grills, cleaning and dusting of window panes / venetian blinds should be carried out on daily basis. 6. Placing garbage bags in all garbage bins to avoid stains and stinks and clear them on daily basis. 7. Check and remove hairs, dust, dirt or any such object from anywhere in area covered under the contract,should be done on daily basis. 8. Watering of plants on a daily basis should be done. 9. Provide toiletries,steel body liquid soap dispensers ,in all toilets ,wash basin etc and Naphthalene balls

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in all urinals. The cleaning materials used shall be as approved /recognized by statutory authorities in this regard for hospitals or as practiced widely.

10. Spraying Room Fresheners in all rooms, on a daily basis at regular intervals should be done. 11. Scrubbing / cleaning of toilets, wash basins, sanitary fittings, glasses, toilets, floors, etc. are to be done on daily basis. 12. Cleaning and disinfecting all vitreous fixtures including toilet bowls, urinals, sinks, toilet seats, containers etc. Brush thoroughly to include below water level and under rims including areas at hinges and cistern handles,are to be done daily 13. Cleaning of all open areas between the building and boundary including sweeping of roads, lawns, paths, cleaning open drains etc. are to be done as directed by the ESIC official/officer. (b) Weekly Services:- 1. Cleaning and dusting of electrical switchboards, light fixtures, fans, air conditioner vents, overhead light fixtures, projectors, fire-fighting equipments, nameplates, plant boxes, doormats etc. 2. Cleaning of ceilings and high walls, removal of wash stains on walls, cleaning of roofs, porches etc. 3. Cleaning of all windows glasses and grills with detergent / cleaning agents. 4. Clean all chrome fittings, glass frames, and soap holders etc. to give a shiny finish. (c) The Contractor will provide the duty register of housekeeping staff to ESIC officers as and when required. (d) Pest control / Rodent control services Especially in stores, sub stores , office room, computer rooms etc. are to be done (e) Bed bug control on a periodical basis as per requirement should be done

TERMS AND CONDITIONS

1. The Agency should have at least one running contract equal to 75% or two running contract equal to

50% or three running contract equal to 35% of the estimated annual cost of the work to be awarded.

Estimated value is Rs. 50 lakhs per year.

2. The total turnover of the agency should not be less than Rs.50 Lakh per annum and must have at

least 3 years of experience in Housekeeping services

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3. One Big envelope must contain 2 separates sealed envelopes of Technical Bid and Financial Bid

marked on top of the envelope as Technical Bid & Financial Bid respectively while submitting the

tender.

4. Each tenderer must remit earnest money deposit of Rs.100,000/-Rupees one lakh only) by means

of a Demand Draft drawn in favor of ‘ESI Fund Account No. 1’ payable at Keralapuram Ezhukone,

Kollam and the Demand Draft should be enclosed with the technical bid of the tender.

5. The contract will normally be valid for a period of one year but can be extended up to a maximum

period of two more years, one year at a time, on mutual consent and subject to the sole discretion of

Medical Superintendent, ESIC Hospital, Ezhukone

6. The selected tenderer should sign an agreement with the Medical Superintendent, ESIC Hospital,

Ezhukone on stamp paper of appropriate value.

7. The Medical Superintendent, ESIC Hospital, Ezhukone, reserves the right to terminate the contract at

any time, before the expiry of one year, by giving one month's notice.

8. The selected tenderer should deposit an amount equal to 5 % of value of the estimated tender value

for one year as performance security deposit within 7 days from the date of signing of the contract.

The amount will be refunded after satisfactory completion of contract, without interest. EMD

amount is adjustable towards the Security deposit in case of successful tenderer. The estimated

annual tender value for the purpose of Security Deposit will be calculated based on the Price bid of

the successful tenderer and the monthly charges payable as per Price Bid

9. The Number of cleaning staff required is 30 per day (including one supervisor). They should be

deputed for three shifts (ie) 24hrs x 365 days .The number of staff required may increase/decrease in

future depending on the variation of work load. Contractor must comply and ensure this change.

10. The security deposit should be paid and an agreement shall be executed within one week from the

date of award of tender failing which the ESI Corporation reserves the right to cancel the bid of the

tender. The tender shall then be awarded to next eligible tenderer in such cases. In that case the

defaulted bidder shall loss his EMD.

11. The tenderer should have valid PAN / TAN No. Copy of the same should be attached with the tender

document. Income tax and other taxes due to the Government will be deducted from the holding

charges payable to the contractor every month at the prevailing rate as per rules.

12. The contractor’s personnel/staff deployed in this Hospital, shall have to maintain strict discipline as

per the rules of the Hospital and maintain absolute integrity at all times. Contractor will be personally

and financially responsible for the acts of commissions and omissions on the part of his personnel so

deployed.

13. The Agency should ensure periodical rotation of the deployed contract staff and supervisor once in

every six months. No staff shall be deployed for a period exceeding six months without the written

permission of M.S

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14. Any loss to ESIC on account of nonperformance of the contract, deficiency in performance due to lack

of quality, nonperformance in time or similar deficiencies, will be recovered from the contractor and

the contract shall be liable for termination / forfeiture of security.

15. All disputes arising out of or in any way connected with the agreement for the contract shall be

deemed to have arisen at Ezhukone, Kollam, Kerala and only courts in Kollam district of Kerala State

shall have Jurisdiction to determine the same

16. The tenderer shall not have any pending legal case against ESIC or Labour dispute against

its employees .The Medical Superintendent may reject any tender .if there is sufficient

grounds to believe that the tenderer has acted in an anti-laborer manner in any

previous or running contracts

17. The Agency must be registered with the following statutory authorities and also to furnish attested

copies of the documents:-

a. ESI, EPF, Income Tax & G.S.T.

b. Contract Labour (R&A) Act, 1970, (Central contract labour license and State labour contract license)

c. Any other registration which is mandatory as per Central/ State Govt./Local Authority for such

Agencies, from time to time.

d. All other statutory compliance and registration as applicable to the agency must be complied with

and proof in that respect to be submitted.

18. The following documents are also required to be submitted with Technical bid :

a. Income Tax returns for the last 3 years ( 2015-16 , 2016-17 , 2017-18 )

b. Financial statement (Balance Sheet, Income & Expenditure a/c, etc) indicating their turn over for the

last 3 years duly certified by Chartered Accountant.

c. Satisfactory work completion certificate as per requirement of previous experience specified.

19. Tender should be submitted complete in all respects and based on monthly rates and not on

daily rates. Tenders are to be submitted under two bid system and all the columns in the

financial bids are to be filled up in terms of Rupees/Currency only. All cuttings should be

attested by the authorized person of the bidder.

20. The tenders will be opened in the afternoon on the closing day itself, in the presence of tenderers /

representatives who opt to be present.

21.Tenders received and found deficient on account of registrations, documents or required

information are liable to be rejected summarily. Even after singing of contract if it is found

that contractor’s licence, registration and statutory compliance are deficient or forged the

contract will be terminated and amount of all penalty interest and damages will be recovered

from contractor.

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22. All pages of the tender are to be numbered & stamped/signed.

23 Tender containing false, misleading information will be rejected and may also be liable for

consequences for submitting false information.

24. ESI Corporation reserves the right to accept or reject any or all the tenders without

assigning any reason thereof.

25. Any attempt to negotiate on the part of the tender with authority competent to finally

accept the tender, or influence the acceptance of the tender by any means will result his

tender debarred from consideration.

GENERAL INSTRUCTIONS:-

The agency should submit the bill complete in all respects each month. Also the Agency must

make the payment to their workers through Bank transactions on or before 05th of each

succeeding month and this payment is not linked to the clearing of the bill by ESIC office. The

agency shall pay to all its workers minimum wages ,DA ,Allowances ESI , EPF, minimum bonus

etc as per statutory laws . In addition to the statutory payment made to workers the agency

shall be eligible for service charges and other costs as per tender agreement with ESIC.

The bill is to be submitted along with the following documents:-

a. The breakup of wages of workers for last bill month ,date of credit to worker's Bank Account

and the detail of Bank NEFT payment confirmation along with bank Account No. No cash

payment is permissible & such payments are to be treated at par with non-payment of

wages. There must be no deviation whatsoever in this regard.

b. Proof of payment of ESI / EPF / Service Tax / other statutory dues for the previous bill month/

(copy of challan to be enclosed). Non submission of proof of payment of statutory dues will

result in termination of contract and non-payment of such statutory dues .

c. Employee-wise details of ESI, EPF contribution paid in respect of previous month is to be

submitted every month.

d. Undertaking that all statutory Labour Laws including Minimum Wages Act are being

complied with. Before passing the bill it will be ensured that all the statutory liabilities are

being correctly discharged by the Agency.

e. Bills will be settled only for No. of days duty has been performed by workers. No work no pay principle shall be strictly followed. f. TDS, G.S.T, and other dues will be deducted from bills before payment. I . Agency is obliged to:-

1. Make compliance to all the provisions of Labour Laws and all other statutory law provisions

applicable.

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2. Workers to get wages on last day of each month. This payment of wages is not linked to payment of

the bill by ESIC. However, endeavor shall be made to make the payment to the agency in time.

3. All the workers deployed by the agency shall be employees of agency. All the payments to the

workers are to be made by the Agency through Bank transactions only. Cash payment is strictly

prohibited. Agreement with the Agency, who does not make payment to its workers, through Bank is

liable to be terminated and fresh tender process is to be initiated at the cost and consequences of

the defaulted contractor.

4. House Keeping staff should be conversant with the layout of the building, fire safety system along

with telephone Nos. of nearest Police Station, Fire Station, Hospital, Estate Officer etc.

5. House Keeping staff should follow the instructions of the administrative authority of the office.

6. The housekeeping agencies engaged for sweeping & cleaning are to keep the whole office/Wards

premises along with precincts thereof in neat & tidy condition without disturbing the routine

working of the office/wards and cleaning should be to the satisfaction of authorities. All the cleaning

process is to be made with the help of modern machines including scrubbing machine , vacuum

cleaner (Compulsory), using appropriate detergent & liquids so that the floor, furniture fixture is not

damaged due to use of inappropriate materials. Chappals used in various special wards/ICU are also

to be kept in clear and tidy condition after every use.

II 1. The Contractor at all times should indemnify ESIC against all claims, damages or compensation under the provisions of Payment of Wages Act. 1936; Minimum Wages Act, 1948; Employer's Liability Act, 1938; the Workmen Compensation Act, 1923; Industrial Disputes Act. 1947; Maternity Benefit Act, 1961; Payment of Bonus Act State Shops and Establishments Act or any modification thereof or any other law relating thereto and rules made hereunder from time to time. ESIC will not own any responsibility in this regard. The Contract shall initially be valid for a period of one year and may be extended further for a period of three years( one year at a time maximum upto three times) subject to satisfactory performance of the contractor on the same terms and conditions. The rates quoted by the bidder shall remain unchanged during the contract . ESIC, however, reserves the right to terminate the contract by serving one month's notice, in writing. The Contract may be terminated with mutual consent by giving one month notice. 2. In the event of default being made in the payment of any money in respect of wages or other statutory dues of any person deployed by the contractor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities, and proof thereof is furnished to the satisfaction of the Labour Authorities, ESIC may, failing payment of the said money by the contractor, make payment of such claim on behalf of the contractor to the said Labour Authorities or workers and any sums so paid shall be recoverable by the ESIC from the contractor. 3. If any money shall, as the result of any instructions from the Labour Authorities or claim or application made under any of the Labour laws, or Regulations, be directed to be paid by the ESIC , such money shall be deemed to be payable by the contractor to the ESIC within seven days. ESIC shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Security / Security Deposit.

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4. The contractor will also ensure that the garbage collection / disposal work does not adversely affect the surroundings or personnel deputed for the work. Protective gear including boots, gloves etc. shall be provided by the Contractor to the housekeeping staff. 5. The contractor shall not engage any sub-contractor or transfer the contract to any other person in any manner. 6. If the contractor is a joint venture / consortium / group / partnership of two or more persons,all such persons shall be jointly and severally liable to the ESIC for the fulfillment of the terms of the contract. Such persons shall designate one of them to act as leader with authority to sign. The joint venture / consortium / group / partnership shall not be altered without the approval of the ESIC. 7. The ESIC shall not be responsible for providing residential accommodation to any of the personnel of the contractor. 8. The ESIC shall not be under any obligation for providing employment to any of the worker of the contractor after the expiry of the contract. The ESIC does not recognize any employee employer relationship with any of the workers of the contractor. 9. If as a result of post payment audit any overpayment is detected in respect of any work done by the agency or alleged to have done by the agency under the tender, it shall be recovered by the ESIC from the contractor, from future dues if any .In case any overpayment is detected after expiry of contract the amount of such overpayment shall be paid by the agency immediately ,failing which appropriate legal action would be taken against the agency. 10. The contractor shall provide the copies of relevant records during the period of contract or otherwise even after the contract is over whenever required by the ESIC. Liquidated damages: Whenever and wherever it is found that the cleanliness is not up to the mark, it will be brought to the notice of the Contractor by ESIC and if no action is taken within ONE hour , liquidated damages @ Rs.500/- per complaint shall be imposed. The decision of ESIC shall be final, in this regard. Manpower a. Any misconduct / misbehavior on the part of the manpower deployed by the Contractor will not be tolerated and such person will have to be replaced by the Contractor at his own costs, risks and responsibilities immediately, with written intimation to ESIC. b. The Contractor should ensure to maintain specified number of manpower and also arrange a pool of standby housekeeping staff supervisor. In case any housekeeping staff/supervisor absents from duty, the reliever of equal status shall be provided by the Contractor from an existing pool of housekeeping staff. If the required numbers of workers are less than the minimum required worker, a penalty @ Rs.500/- per worker per day shall be deducted from the bill,if work is hampered.

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c. If asked by the ESIC, contractor should provide additional manpower as per same terms and conditions. d. The contractor shall engage the persons whose age shall be between 18-50 years. Only physically fit personnel shall be deployed for duty by the contractor. e. The staff engaged by the contractor shall be available all the time as per their duty roster and they shall not leave their place of duty without the prior permission of the authorized officer of the ESIC. Adequate supervision will be provided to ensure correct performance of the said sanitation services in accordance with the prevailing assignment instructions agreed upon between the two parties. f. The ESIC shall have the right to ask for the removal of any person of the contractor, who is not found to be competent and orderly in the discharge of his duty. g. The ESIC may direct the contractor to have any person removed that is considered to be undesirable or otherwise and similarly Contractor reserves the right to change the staff with prior intimation to the ESIC. h. The number of workers sanctioned by ESIC shall be deployed on 8 hourly shift on daily basis with regular weekly off. However the service shall be available on a 24 hours X 365 days basis without any interception. Risk Clause a. The Contractor shall at all times have standby arrangements for carrying out the work under the Contract in case of any failure of the existing arrangement. b. ESIC reserve the right for termination of the contract at any time by giving one month's written notice, if the services are found unsatisfactory and also has the right to award the contract to any other selected Tenderer at the cost, risk and responsibilities of Contractor and excess expenditure incurred on account of this will be recovered by ESIC from the Contractor from the Security Deposit or pending bill or by raising a separate claim. c. The Contractor and its staff shall take proper and reasonable precautions to preserve from loss, destructions, waste or misuse the areas of responsibility given to them by the ESIC and shall not knowingly lend to any person or company any of the effects or assets of the ESIC under its control. d. In the event of loss/damage of equipments etc. at the premises of the ESIC due to negligence/ carelessness of Contractor staff, if established after a joint enquiry, then the Contractor shall compensate /indemnify the loss to ESIC. e. Licenses, if any required for Housekeeping services at the site will be arranged by the Contractor as per extant rules in this regard. OBLIGATION OF THE CONTRACTOR The ESIC will deduct Income Tax at source under relevant Section of Income Tax Act from the contractor at the prevailing rates of such sum as income tax on the income comprised therein.

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JURISDICTION OF COURT The courts at Kollam shall have the exclusive jurisdiction to try all disputes, if any, arising out of this agreement between the parties. The Agency shall also to ensure

1. Pest & rodent free environment in the premises.

2. Managers, Supervisors & the staff are professionally qualified & trained for their job.

3. Garbage disposal arrangement i.e. color coded poly bags & disposal to be done in a professional manner without violating the eco / legal norms prescribed by the concerned authority. 4. Contractor must employ adult & skilled personnel having good antecedents. The Agency shall be fully responsible for the conduct of their staff. 5. The staff shall be in proper uniform with Identity cards & name plates while on duty, to be ensured and provided by the contractor. 6. The Contractor at all times must indemnify ESIC against all claims, damages or compensation under all the statutory laws and rules prevailing there under from time to time & also for any loss due to improper handling of movable / immovable properties or use of improper material / equipments for cleaning, etc.

7. The cleaning staff should properly handover / takeover the keys of rooms of the building to/from security post. The Agency shall also ensure that all the electrical equipments / instruments / lights and fans must be switched off after cleaning the office/wards or part of the office to minimize the wastage of resources.

8. Any complaints by the contract staff or supervisor must be given in writing to the contractor and intimated to the Medical Superintendent of this hospital for perusal.

9. Any loss caused to the life & property due to negligence or dereliction of duty of the engaged staff is to be indemnified by the Agency up to the entire satisfaction of the ESIC.

10. On exceptional circumstances the House Keeping staff can be engaged in other work as well as per need of hospital on direction of hospital authority.

OTHER SPECIAL CONDITIONS

i. The House keeping work shall include all work related to hygiene and sanitation of the premises

which will include sweeping, cleaning, dusting, pest control, rodent control etc., in and around the

premises.

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ii. The premises include the covered area of the building and two meter outside of the building, on all

side within the boundary of the ESIC Hospital Premises. It also includes the cleaning

of terrace, shade and tiled / concreted roads inside the hospital compound.

iii. The Contractor shall be solely responsible for the payment of minimum wages and other admissible

allowances to the workers engaged by them. Contractor should comply with all labour welfare

enactments and other statutory provisions governing employment of persons, working hours,

payment of minimum wages , bonus and similar benefits.

iv. The Contractor shall ensure the payment of Minimum wages as per the State/Central Government

rules & orders on the subject.

v. The Contractor shall specifically ensure compliance of the Bonus Act, ESI and EPF Rules and

Regulations as applicable to the workers engaged by them.

vi. The Contractor shall have registration with the relevant Government Departments which inter

alia include registration with ESIC and EPF, Income Tax, G.S.T labour laws as and other applicable

laws per provisions of the relevant Acts.

vii. The Contractor shall provide the uniform with prior approval of the ESIC and badges bearing names

of the workers. The contractor shall also be responsible for proper maintenance and upkeep of the

uniforms.

viii. The personnel deployed by the contractor shall always remain the employees of the contractor. In

case of removal of an employee, termination/completion of contract, it is the responsibility of the

contractor to ensure removal of the employees. Hospital administration will not be responsible for

any agitation/resentment/demonstration and all such matter must be solved by contractor. For all

objections of Labour commissioner, ESIC, EPF and other statutory authorities, police matters,

disputes involving housekeeping staff the responsibility will be of contractor to ensure resolution and

Hospital administration will not be responsible for any such issue. Contractor must agree to all these.

The responsibility of ESIC shall be limited to payment of statutory dues and service charges to

contractor as per the terms of tender. Any legal / medical issue arising out of the performance of the

contract shall be responsibility of the contractor of his own risk and cost

ix. The contractor shall provide only those workers whose antecedents have been verified by the Police

and the contractor shall solely be responsible for all their acts in the premises of the ESIC.

x. The Contractor shall also be responsible for cleaning drains, roofs, , holes, gutters etc.

xi. The Contractor shall prepare a time schedule for the cleanliness of the toilets and bathrooms etc.,

with the approval of competent authority of the ESIC and will display the name of the workers and

supervisor who will be responsible for the cleanliness of the toilets and bathrooms etc.

xii. The Contractor shall maintain such other records as may be prescribed by ESIC from time to time.

xiii. The Contractor shall produce monthly challan for deduction and deposit of ESI and EPF contribution

made in respect of all the workers and furnish copies of periodical returns as and when they are

submitted or due to the various Government Departments.

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xiv. The Contractor shall be responsible for the registration under contract and Labour (Abolition) Act in

respect of employees/ workers engaged by them.

xv. The Corporation shall have a right to ask for the replacement of a worker who is not found suitable

for the work or adjudged undesirable worker by the Corporation.

xvi. The Contractor shall provide a list of the workers with their ESI and EPF registration numbers.

xvii. The Contractor shall provide a supervisor who will be responsible for all the activities of their workers

and he/she should be competent to deal with the subject. A person with a diploma in hygiene and

sanitation will be preferred.

xviii. During the currency of contract period, the Contractor’s personnel should be healthy and free from

any contagious diseases.

xix. Last date for receipt of tender is................. till 1 PM. Tender will be opened on the same day at 02:00

PM in the office of the Medical Superintendent, in the presence of tenderer or their authorized

representatives. The tenders will be opened at the scheduled time even if no tenderer is present. In

case the above date falls to be holiday the tender shall be opened on the next working day in this

same venue at the same time.

xx. ESIC being a statutory autonomous body under Ministry of Labour and Employment, Govt: of India all acts / rules / orders / instructions / etc. issued by Govt: of India / ESIC are applicable to this tender / contract .

Sd/-

MEDICAL SUPERINTENDENT

FORM-TECHNICAL BID

For Housekeeping services in ESIC Hospital, Ezhukone

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A

a Name of the Tendering Company/Firm/Selected Tenderer

b Name of the Owner/Partners/Directors

c Full Particulars of Office

d Address

e Telephone No

f Fax No.

g E-mail. Address

B

Full Particulars of the Bankers of Company/Firm/Tenders, with full address telephone no.

a Name of the Bank

b Address of the Bank

c Telephone No.

C

Registration Details

a PAN/GIR No.

b G.S.T. Registration No

c E.P.F. Registration No.

d ESI Registration No

e Contract Labours Registration No

D

Details of Earnest Money Deposit

a Amount (Rs.)

b D.D. No. & Date

v Drawn on Bank

d Valid up to

e Details of Machines (Scrubbing, Auto Scrubber, Vacuum Cleaner, High Processor Jet etc)

f Captive Power (4x)

g 03 year Experience from company letter head Attached Yes / No

h Letter of Satisfactory performance from previous clients Attached Yes / No

i

List of existing/running contracts attached in Technical Bid

Yes/No ( Annexure III ) Attached Yes / No

The above format may be used to provide requisite details and enclosed in the envelope meant for technical bid.

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Signature of

Owner / Managing Partner / Director

Check list of compulsory items.

1) EMD 2) Details of Documentary proof in respect of Annual Turnover 3) PAN/TAN No. 4) ESI

Registration Details 5) EPF Registration Details 6) Contract Labour Details (Central & State) (should be

valid) 7) Financial statement/Balance sheet for three years (2013-14, 2014-15, 2015-16) 8)

Signed copy of Tender Notice 09) Duly signed declaration in prescribed format 10) 03 years of

experience 11)Letter of satisfactory performance 12) Annexure II & III 13) Annexure IV (separate

sealed cover).G.S.T. Registration Certificate .

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Annexure II

DECLARATION

I, ____________________________________________________ Son / Daughter of

Shri______________________________________Proprietor/Partner/director/authorized Signatory of

(Named of Firm/Agency) sign this declaration and execute this

tender document.

1. I have carefully read and understood all the terms and conditions of the tender and hereby convey

my acceptance of the same.

2. The information/documents furnished along with the above application are true and authentic to the

best of my knowledge and belief. I/we, am/are well aware of the fact that furnishing of any false

information/fabricated document would lead to rejection of my tender at any stage besides liabilities

towards prosecution under appropriate law.

Signature of authorized person

Date:

Full Name

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Place:

Company’s Seal

N.B. The above declaration, duly signed and sealed by the authorized signatory of the company should be

enclose with Technical tender.

Annexure III

Details of the existing contracts

Name and address of the

Organization, Name, Designation

and contact telephone number of

the officer concerned

Details regarding the

contract including

manpower deployed

Value of

contract (Rs.)

Duration of

contract

From

dd/mm/yy

A

B

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C

Additional Information, if any

(The above format may be used to provide requisite details .Proof of satisfactory completion of

contract shall be attached failing which the same shall not be considered.)

Place:

Signature of Owner/Managing Partner/Director

Date:

Name:

Seal:

Annexure IV

FORM-FINANCIAL BID

For Housekeeping services in ESIC Hospital, Ezhukone, Kollam

1. Name of the Tenderer:

2.

Sl. No Particulars Rate per

month

Quantity

required

Total

Amount

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A 1

Service Charges for providing one Manpower -

Housekeeping Staff -(Rs.)

29 Nos .

2

Service Charges for providing one Manpower -

Housekeeping Supervisor -(Rs.)

01 No.

B

Cost of cleaning materials, toiletries and dispensers,

machineries & equipments garbage bags & bins and any

other material required for fulfilling the contract including all

service as per Annexure I (Scope of work ) (RS.)

N.A

Grand Total of A & B (Rs.)

N.A

The above format may be used to provide requisite details

Signature of Owner/Managing Partner/Director

Place:

Full Name:

Date:

Company’s Seal