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733 Adopted Report for the Community Services Committee Meeting held Thursday 9 March 2017 at 2pm City of Gold Coast Council Chambers 135 Bundall Road Surfers Paradise

733 COMMUNITY ADOPTED REPORT - 9 MARCH 2017 · 3/9/2017  · Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 2 (Continued) 2016-17 LOCAL AREA WORKS PROGRAM –

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Page 1: 733 COMMUNITY ADOPTED REPORT - 9 MARCH 2017 · 3/9/2017  · Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 2 (Continued) 2016-17 LOCAL AREA WORKS PROGRAM –

733 Adopted Report

for the

Community Services Committee Meeting

held

Thursday 9 March 2017 at

2pm

City of Gold Coast Council Chambers 135 Bundall Road Surfers Paradise

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733rd Council Meeting 28 March 2017 2 Community Services Committee Meeting 9 March 2017 Adopted Report

Index Adopted Report

Community Services Committee Meeting Thursday, 9 March 2017

Item Direct. File Page Subject

1 CS CM787/789/03/01/02(P1) 4 2016-17 Proposed Agenda Items For The Community Services Committee

2 CS FN334/375/02/05(P1) 7 2016-17 Local Area Works Program - Additions

3 CS LG343/1045/13/01(P1) 11 Asset Condition And Renewal Requirement

4 CS PN122759/16/-(P1) 25 Tom Rose Park Round Yard Petition

5 CS CM787/790/03/10(P1) 29 Gold Coast Tourist Parks Annual Report -2016

6 CS CS431/310/09(P3) 51 Crime Stoppers Proposal

General Business

7 CS CS431/310/10(P25) 68 Gold Coast Camera Safety Network

KEY: OCEO - Office of the Chief Executive Officer CI - City Infrastructure GCWW - Gold Coast Water & Waste CS - Community Services OS - Organisational Services EDMP - Economic Development & Major Projects PE - Planning & Environment

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733rd Council Meeting 28 March 2017 3 Community Services Committee Meeting 9 March 2017 Adopted Report ADOPTED BY COUNCIL 28 MARCH 2017 RESOLUTION G17.0328.017 moved Cr La Castra seconded Cr PC Young That the Report of the Community Services Committee’s Recommendations of Thursday, 9 March 2017, numbered CS17.0309.001 to CS17.0309.007, be adopted with the exception of Recommendation Numbers CS17.0309.004 and CS17.0309.006 which were specifically resolved.

CARRIED UNANIMOUSLY ATTENDANCE Cr R La Castra (Chairperson – departed at 2.52pm) Cr D Gates (Acting Mayor) Cr K Boulton Cr C Caldwell Cr D McDonald Cr G Tozer Cr PC Young (Deputy Chairperson) Visitors Cr W Owen-Jones Cr P Taylor Ms A Ewens Director Community Services Mr R Pascoe Manager Community Venues & Services Mr P Vesperman Executive Coordinator Tourist Parks APOLOGY / LEAVE OF ABSENCE PROCEDURAL MOTION moved Cr Boulton seconded Cr La Castra That the apology of Cr Baildon be noted.

CARRIED PRESENTATIONS Tourist Parks 2016 Annual Report Presentation – Paul Vesperman

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733rd Council Meeting 28 March 2017 4 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 1 COMMUNITY SERVICES 2016-17 PROPOSED AGENDA ITEMS FOR THE COMMUNITY SERVICES COMMITTEE LG115/1327/01/2017(P1)

2016-17

ITEM BRANCH ACTION/ PREVIOUS RESOLUTION Community Services Committee – All Meetings 2016-17 Local Area Works Program - Additions Community Services Transport and Local Area Works Report to every meeting round.

2017 Proposed Agenda Items for the Community and Cultural Development Committee Director’s Office Standing Item.

733 Council Meeting – 28 March 2017 Community Services Committee – 9 March 2017 Asset Condition and Infrastructure Renewal Requirement Confirmed by Rachael email 23/01/17.

Tom Rose Park Round Yard Petition Parks and Recreational Services Petition response. Gold Coast Tourist Parks Annual Report 2016 Community Venues and Services Crime Stoppers Proposal Safe and Liveable Communities

RECESS

734 Council Meeting – 28 April 2017 Community Services Committee – 20 April 2017 Graffiti Policy Review Safe and Liveable Communities Mudgeeraba Cemetery Update (Confidential) Community Venues and Services Option on Aerial Shark Surveillance Health, Regulatory and Lifeguard

Services

2016 Summer Reading Club Report City Libraries

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733rd Council Meeting 28 March 2017 5 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 1 (Continued) 2016-17 PROPOSED AGENDA ITEMS FOR THE COMMUNITY SERVICES COMMITTEE LG115/1327/01/2017(P1) 735 Council Meeting – 16 May 2017 Community Services Committee – 4 May 2017

Gold Coast Eat Safe Implementation update Health, Regulatory and Lifeguard Services

Libraries Liveability Programs City Libraries Author Alison Kemp Energex Graffiti Removal MOU Safe and Liveable Communities 736 Council Meeting – 30 May 2017 Community Services Committee – 18 May 2017 Aquatic Permits Parks and Recreational Services 737 Council Meeting – 13 June 2017 Community Services Committee – 1 June 2017 738 Council Meeting – 23 June 2017 Community Services Committee – 15 June 2017 Helensvale Community Golf Club – Current Status Parks and Recreational Services Recommendation from Item 8, round 728

December 2016.

Review of the capacity, operations and service requirements of City cemeteries (confidential) Community Venues and Services

That a consultant be engaged to review capacity, operations and service requirements of the City cemeteries and that a report on the findings be presented to Council by June 2017.

Beach Access Trial Evaluation Safe and Liveable Communities Follow up report. Junior Council Annual Report Safe and Liveable Communities

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733rd Council Meeting 28 March 2017 6 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 1 (Continued) COMMUNITY SERVICES 2016-17 PROPOSED AGENDA ITEMS FOR THE COMMUNITY SERVICES COMMITTEE LG115/1327/01/2017(P1)

RECESS

739 Council Meeting – 25 July 2017 Community Services Committee – 18 July 2017 Propose to make Regulated Parking (Amendment) Subordinate Local Law (No 1) 2017

Health, Regulatory and Lifeguard Services

Step 1 in the subordinate local law making process.

RECOMMENDATION It is recommended that Council resolves as follows: That the 2016-17 Proposed Agenda Items for the Community Services Committee be noted. Authorised by:

Alison Ewens TRACKS REF: #60724991 Director Community Services COMMITTEE RECOMMENDATION CS17.0309.001 moved Cr McDonald seconded Cr Tozer That the 2016-17 Proposed Agenda Items for the Community Services Committee be noted.

CARRIED

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733rd Council Meeting 28 March 2017 7 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 2 COMMUNITY SERVICES 2016-17 LOCAL AREA WORKS PROGRAM – ADDITIONS FN334/375/02/05(P1) Refer 1 page attachment 1 BASIS FOR CONFIDENTIALITY Not Applicable. 2 EXECUTIVE SUMMARY Not Applicable. 3 PURPOSE OF REPORT The purpose of this report is for Council to approve additions to the 2016-17 Local Area Works Program as detailed in Attachment 1. 4 PREVIOUS RESOLUTIONS Not Applicable. 5 DISCUSSION Councillors in conjunction with City officers have suggested that the projects in Attachment 1 be added to the 2016-17 Local Area Works Program. 6 ALIGNMENT TO THE CORPORATE PLAN, CORPORATE STRATEGIES AND

OPERATIONAL PLAN 1.0 The best place to live and visit.

1.1 Our city provides a choice of liveable places We can choose diverse lifestyle and housing options from rural to city living.

2.0 Prosperity built on a strong diverse economy

2.3 We have infrastructure that supports productivity and growth. We have connected and vibrant economic precincts.

3.0 People contribute to a strong community spirit 3.6 We are an active community We enjoy the city and its enviable climate.

7 COAST 2018 COMMONWEALTH GAMES™ IMPACT Not Applicable. 8 FUNDING AND RESOURCING REQUIREMENTS Funds are available within the various Local Area Works allocations to carry out the works as indicated in Attachment 1 within the 2016-17 financial year. In the case of the Local Area Works Program – Additions, details of the additional annual operational/maintenance costs,

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733rd Council Meeting 28 March 2017 8 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 2 (Continued) 2016-17 LOCAL AREA WORKS PROGRAM – ADDITIONS FN334/375/02/05(P1) estimated new/upgrade and renewal costs and estimated useful life of the new assets created are shown in Attachment 1. The new/upgrade cost is the cost to create or upgrade the asset. The renewal cost is the cost to renew the asset in today’s dollars and includes disposal costs and design costs as required at the end of the asset’s estimated useful life. The works proposed in this report will be maintained and operated using WOC maintenance budgets unless otherwise specified. Budget submissions will therefore be lodged during future budget deliberations to cover maintenance and operational costs. These assets will be included in the relevant Asset Management Plans. 9 RISK MANAGEMENT City Infrastructure’s risk in terms of project development and delivery is mitigated by the risk management procedure 6-3, which is aligned with Risk Management Standard AS/NZS 31000:2009. Community Services’ risk in terms of project development and delivery is mitigated by undertaking risk assessments (including consequence and likelihood assessments and mitigation actions) as part of project planning and execution. 10 STATUTORY MATTERS Not Applicable. 11 COUNCIL POLICIES The policies applicable to the inclusion of Local Area Works projects listed for endorsement by Council is the Local Area Works and Services Program Policy (iSPOT #48181699) and the Community Grants Policy. 12 DELEGATIONS Not Applicable. 13 COORDINATION & CONSULTATION Name and Title of the Stakeholder Consulted

Directorate or Organisation

Is the Stakeholder Satisfied With Content of Report and Recommendations (Yes/No) (comment as appropriate)

R. Hatton, Parks Development Officer

Community Services Yes

T Harding, Senior Parks and Open Space Services Officer

Community Services Yes

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733rd Council Meeting 28 March 2017 9 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 2 (Continued) 2016-17 LOCAL AREA WORKS PROGRAM – ADDITIONS FN334/375/02/05(P1) 14 STAKEHOLDER IMPACTS The community, ratepayers and visitors to the Gold Coast will benefit from the new and improved facilities funded from the Local Area Works Program as listed in Attachment 1. 15 TIMING Projects listed with “TBA” will be added to the Local Area Works Program once formally approved by Council and included in Design/Construction Programs for implementation in conjunction with other priority works contained in the City’s Capital Works Program. 16 CONCLUSION The proposed additions to the Local Area Works and Services Program, as suggested by divisional councillors in conjunction with City officers, are listed in Attachment 1. It is recommended that Council approve the additions so they can be delivered as soon as practicable. 17 RECOMMENDATION It is recommended that Council resolves as follows: That the additions listed in Attachment 1 be approved for the 2016-17 Local Area Works Program. Author: Authorised by: Garry Ellis Alison Ewens Program Coordinator Project Management Unit Director Community Services 23 February 2017 Tracks Ref: Att: 60694754 COMMITTEE RECOMMENDATION CS17.0309.002 moved Cr McDonald seconded Cr Tozer That the additions listed in Attachment 1 be approved for the 2016-17 Local Area Works Program.

CARRIED

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733rd Council Meeting 28 March 2017 10 Community Services Committee Meeting 9 March 2017 Adopted Report

ATTACHMENT 1

COMMUNITY SERVICES – ADDITIONS Line

# Project

Manager

Div

Project No

Location and / or

Recipient Organisation

Description

Proposed Local Area

Works Allocation

New / Upgrade. Preliminary Estimated

Capital costs $

Additional

Annual Operations & Maintenance

Costs $

Estimate Usef

ul Life Year

s

Future

Renewal Costs

1 T. Harding (CR275178) 3 TBA Dixon Drive, Pimpama The planting of 36 trees within Dixon

Drive. 21,600 2,880 20 21,600

2 T. Harding (CR275610) 3 TBA Oxley Drive, Runaway Bay The planting of 26 trees adjacent to the

Community Centre / Skate Park. 26,000 844 20 26,000

3 R. Hatton (CR273308) 7 TBA Bamboo Avenue, Benowa

Allocation for a concrete path linkage and a double shelter with picnic settings within Scenic Park.

60,000 2,674 25 60,000

Sub Total 6,398 Cumulative

Total 55,160

* Cumulative total is the total value of the additional annual operational maintenance costs for local area works funded Community assets submitted to Council for notation for the 2016-17 financial year as at the date of this report.

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733rd Council Meeting 28 March 2017 11 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 3 COMMUNITY SERVICES ASSET CONDITION AND INFRASTRUCTURE RENEWAL REQUIREMENT LG343/1045/13/01(P1) Attachment 1 – Condition Rating Descriptions Attachment 2 – Parks, Recreation and Open Space Asset Management Plan Summary Attachment 3 – Community Facilities Asset Management Plan Summary 1 BASIS FOR CONFIDENTIALITY Not Applicable. 2 EXECUTIVE SUMMARY Not Applicable. 3 PURPOSE OF REPORT The purpose of this report is to provide an overview of asset condition and infrastructure renewal requirements for Parks, Recreation and Open Space and Community Facilities Assets. 4 PREVIOUS RESOLUTIONS Ex Minute G16.0624.002 (in part):

3. That in January/February 2017, prior to 2017-18 budget deliberations, Standing Committees review Asset Management Plans for relevant categories of infrastructure, with particular emphasis on assets in ‘poor’ and ‘very poor’ condition and proposed renewal works.

5 DISCUSSION Background Infrastructure asset management is taking a systematic approach to manage infrastructure assets through all lifecycle phases. This involves applying a combination of engineering, financial and other technical practices to the management of infrastructure: costs; opportunities; risks; and performance. Consistent with legislative trends across Australia, the Queensland Local Government Act (2009) has requirements for Councils to develop and adopt long-term asset management plans. While legislation has been one driver of asset management planning, it is important to recognise that it is good management practice to utilise these techniques to sustainably manage infrastructure assets, which is an essential component of financial sustainability. Asset Management Plans for the infrastructure assets are updated annually as part of the planning and budget process. The annual updates include revised infrastructure renewal requirements based on analysis of recent (and historic) condition data. The outputs of the Asset Management Plans are later summarised into the Total Asset Management Plan and presented to Council for adoption in conjunction with adoption of the annual budget.

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733rd Council Meeting 28 March 2017 12 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 3 (Continued) ASSET CONDITION AND INFRASTRUCTURE RENEWAL REQUIREMENT LG343/1045/13/01(P1) Asset Condition Assessments Condition assessments are a key component of infrastructure asset management and underpin asset management planning, asset revaluations and asset risk management. When developing work programs to undertake condition assessments, consideration is given to benefit/cost and there are a number of factors that influence the prioritisation of condition assessments for example: asset criticality/profile, age, environment, utilisation, location, etc. Although condition assessments are very important, it is not affordable or practical to assess the condition of all infrastructure assets. Staff operational knowledge of the asset condition supplements available condition data. Asset Condition Rating Descriptions The condition profile of assets in the Asset Management Plans is represented using the ratings of: Very Good, Good, Fair, Poor and Very Poor. For a description of each of the condition ratings refer Attachment 1, for example: Poor condition refers to assets that have a number of minor defects and/or some

major defects i.e. the functionality of the assets is reduced. Assets in poor condition may require renewal of minor or major components.

Very poor condition refers to assets that have a number of major defects or have physically failed i.e. the functionality of the asset is substantially reduced or the asset is not functional. Assets in very poor condition require component or complete renewal or need to be disposed.

Asset Deterioration Asset condition deteriorates as assets progress through their lifecycle and generally maintenance costs increase as assets age. The rate of asset deterioration depends on a number of factors, including: Useful life – assets with shorter useful lives deteriorate faster than long life assets Environment – assets in harsher environments deteriorate faster Utilisation – assets with high utilisation deteriorate faster There are many types of assets that should not be ‘run to failure’ i.e. not be allowed to progress into very poor condition. For example, infrastructure that supports critical services and/or has significant consequences of failure (such as a bridge) may require component or complete renewal at an earlier stage in their lifecycle. Asset Condition Profile For condition profiles refer to: Attachment 2 – Parks, Recreation and Open Space Attachment 3 – Community Facilities The condition profiles illustrate that Parks, Recreation and Open Space and Community Facilities are mostly in Very Good, Good and Fair condition. There are a small percentage of assets in Poor and Very Poor condition which is expected as assets progress through their lifecycle.

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733rd Council Meeting 28 March 2017 13 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 3 (Continued) ASSET CONDITION AND INFRASTRUCTURE RENEWAL REQUIREMENT LG343/1045/13/01(P1) Asset Condition Comparative Data Comparative data on asset condition has been obtained from the below sources and compared to relevant condition data in the Asset Management Plans: Australian Local Government Association: National State of the Assets Report

November 2015 Brisbane City Council: Annual Report 2014-15 – Annual Financial Statements Parks Recreation and Open Space Condition Rating City of Gold Coast National Average

(parks and recreation)

1 & 2 - Very Good & Good 80% 54%

3 - Fair 19% 34%

4 & 5 – Poor & Very Poor 1% 9% Community Facilities Condition Rating City of Gold Coast National Average

(buildings and facilities – includes corporate buildings)

Community Facilities

1 & 2 - Very Good & Good 78% 51%

3 - Fair 15% 38%

4 & 5 – Poor & Very Poor 7% 10% Note: 1% of national average figures was unallocated The above information clearly illustrates that the City’s assets are in a comparatively healthy state. Infrastructure Renewal Requirement Asset condition data underpins asset management planning, in particular determining the short term renewal requirement along with forecasting renewal requirements for the longer term. The infrastructure renewal requirements for 2017-18 stated in the updated Asset Management Plans are: $4.054 Million Parks, Recreation and Open Space $10.511 Million Community Facilities The following table explains the movement increased and/or decreased from the predicted 2017-18 renewal requirements (in today’s dollars) from last year’s Total Asset Management Plan.

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733rd Council Meeting 28 March 2017 14 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 3 (Continued) ASSET CONDITION AND INFRASTRUCTURE RENEWAL REQUIREMENT LG343/1045/13/01(P1) AMP Movement Comments on Updated Renewal Requirement Parks, Recreation and Open Space

- $71,000

Minor change to renewal requirement as result of updated Asset Management Plan.

Community Facilities (Lifeguards)

- $98,674 Minor change to renewal requirement as result of updated Asset Management Plan.

Community Facilities (Libraries)

+ $440,300 The increase in renewal requirements is due to a minor internal refurbishment of the Robina Library, including planning and designing, purchasing new furniture, relocating shelving, and a new customer service desk.

Community Facilities (Off street parking)

+ $1,207,136 Funding increase is due to the risk assessment undertaken by engineers on the Bruce Bishop carpark concrete rectification works. The risk assessment outlined a number of areas requiring advanced works due to a rating of high risk exposure. Additionally, as work has progressed on the testing and exploration of deterioration more accurate estimates for rectification were received. The total over the four years has not changed. Some works are being brought forward.

Community Facilities (South Stradbroke Island)

+ $660,719 The increase relates to funding required for the amenities block at Currigee (South Stradbroke) which is no longer meeting standards for asset condition. It requires urgent renewal works to maintain functionality and performance.

Community Facilities (Tourist Parks)

+ $109,926 The minor increase is due to upgrade of renewals required based on condition assessment undertaken by GHD consultants. Some asset components are expiring earlier than predicted and they require renewal ahead of time.

Community Facilities (Major Sporting)

- $568,564 Funds associated with planned renewal works at GC2018 venues - GC Cycle Centre and Runaway Bay Indoor Centre has been deferred due to the delivery schedule ahead of the GC2018 not yet determined.

Community Facilities (Aquatics)

+ $154,716 The renewals for Palm Beach and Miami Aquatic Centres have increased slightly by 10% to cater for updated estimates.

For details of forecast renewal requirements in future years refer to Attachment 2 and 3. Parks, Recreation and Open Space Assets The majority of Parks Recreation and Open Space infrastructure assets are in very good, good or fair condition. Green and growing assets such as grass, trees, sports turf, extensive natural areas and garden beds are managed as assets; however, these are not included in the City’s Total Asset Management Plan at this stage. As at February 2017, a limited number of assets have been identified as approaching the end of their life (0.4% of our asset base). These assets are included in our renewal plans for 2017-18 and 2018-19. It should be noted that some assets, for example playgrounds, whilst they are due to renewal or replacement, remain in a safe and operational condition.

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733rd Council Meeting 28 March 2017 15 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 3 (Continued) ASSET CONDITION AND INFRASTRUCTURE RENEWAL REQUIREMENT LG343/1045/13/01(P1) The renewal requirement for Parks Recreation & Open Space in 2017-18 is $4.054 Million, which responds to assets that require renewal or replacement based on condition and/or age. The program includes the following projects which may include multiple assets within each: 13 Fencing projects (major renewals >$20,000) at the following locations: Preston Park (Div 14), Brien Harris Park (Div 1), Golden Wheel Park (Div 4), Pimpama Island Recreational Reserve (Div 1), Cos Zantiotis Park (Div 4) Wyangan Valley Park (Div 9) 4 BBQ projects: John Siganto Park (Div 2), Mermaid Park (Div 10), Lions Park (Tallebudgera) (Div 14), Hilary Boyce Park (Div 6) 2 Sheds: including Glennon Park (Div 8), Coombabah NAMU office building 7 Electrical switchboards: Hollindale Park (Div 7), Sydney Hamilton Family Park (Div 7), Lower Golden Valley Park (Div 14), Ned Twohil Equestrian Park (Div 6), Salk Oval Parklands (Div 13), Joeseph Schnieder Park (Div 3), Colgate Palmolive Park (Div 4) 2 Fitness equipment projects: Robert Dalley Park (Div 2), Mermaid Esplanade (Div 10) 25 Furniture projects: various locations across the City 5 Bridge / Path structure projects: William Duckett White Park (Div 5), Fitzroy Park (Div 11), Campbell Duncan Park (Div 9), Don Paxton Park (Div 14), Tingaringy Park (Div 11) 10 Playground projects: Projects over the value of $40,000 for the 2017-18 financial year: Pacific Pines Central Park (Div 5), Jacobs Ridge Park (Div 1), Peachey park, (Div 1), John Wayne Close reserve (Div 5), Bicentennial Park (Div 6), Brien Harris Park (Div 1)

5 Playing surface projects: Len Peak Park (Div 14) Cricket Wicket, George Dacca Bramley Park (Div 14) Equestrian Surface, Pioneer Downs Park (Div 9) Equestrian Surface, Tom Rose Park (Div 5) Equestrian Surface, Cooke Murphy Oval (Div 4) AFL/cricket field

2 Pathway projects: Dubbo Court Reserve (Div 2), Abbott Park (Div 6) 2 Public toilet projects: Narrowneck and Runaway Bay East and designs for Viney Park and Tugun Community Centre

3 Retaining wall projects: Honolulu Rise Reserve (Div 5), Cotlew Park (Div 7), Ashmore Community Park (Div 6)

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733rd Council Meeting 28 March 2017 16 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 3 (Continued) ASSET CONDITION AND INFRASTRUCTURE RENEWAL REQUIREMENT LG343/1045/13/01(P1)

2 Carpark projects: Crocker Park (Div 12) and Winders Park Div 14 (designs only) 2 Shelter projects: Nikiforides Park and The O'Brien and Proud family Park

37 Soft fall projects: various locations across the City 4 Drinking fountain projects: Nikiforidies Family Park (Div 10), Arthur Downs Park (Div 4), Kath and John Hamilton Park (Div 8) and the Botanic Gardens 1 Grandstand project: Runaway Bay Rugby League 1 Cycle track project: Luke Harrop It should be noted that the estimate of renewal requirements is indicative of funding needs as ongoing condition assessments may reveal further parks assets requiring renewal. The incidence of unforseen asset failure caused by vandalism or natural disaster may require additional funding if not supported by insurance or disaster relief funding. The maintenance and renewal of the 576 leased buildings located on the park estate remains with the lessees. The Parks & Recreational Services Branch continues to work with clubs to build on their capacity to manage their operations sustainably and officers’ conduct inspections to ensure these assets do not fall into an unacceptable state of repair or pose risk to public safety. Community Facilities Assets The majority of Community Facilities assets are in very good, good or fair condition. Key exceptions to this include concrete rectifications works that are advancing at Bruce Bishop Car Park, the general condition of Mal Burke Car Park and renewals works at a number of our aging aquatic centres, particularly the deterioration of the old 50 m pool at Miami Aquatics Centre and the decline of a number of supporting facilities at the Palm Beach Aquatics Centre. In addition to this, increasing popularity of campgrounds at South Stradbroke Island and the Tipplers Precinct is putting pressure on all supporting infrastructure. Rationalisation of aging amenities servicing the popular South Currigee Campgrounds is planned for 2017-18. Venues that have a percentage in poor condition (rating 4) and very poor (rating 5) are detailed as follows:

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733rd Council Meeting 28 March 2017 17 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 3 (Continued) ASSET CONDITION AND INFRASTRUCTURE RENEWAL REQUIREMENT LG343/1045/13/01(P1) Neal Shannon Park Surfers Paradise - 15% rating 4; 15% rating 5 - Continuation of remedial works will take priority and ensuring compliance with

relevant standards. For example the barrier protection between the footpath and edge parapet needs replacement and is currently non-complying to current standards.

- Budget 2017-2018: $42,026 Surfers Paradise Transit Centre - 10% rating 4 - Improving current security will be the focus for this year. Cameras facing the western

end of the venue will assist in monitoring public safety issues and to help manage risks associated with transit bus parking and exiting.

- Budget 2017-2018: $43,519 Mal Burke Southport - 20% rating 4; 50% rating 5 - Renewals continue based on safety to ensure the car park is safe for use. The focus

will continue to be on maintaining the structure and replacing asset components as needed

- Budget 2017-2018: Part of $89,682 Bruce Bishop Surfers Paradise - 15% rating 4; 5% rating 5 - The concrete rectification works continue. The focus is on priority 1 works and

progressively working through the sections throughout the car park to restore it to full useful life. Other lesser funds for capital works are for the purchase and or replacement of car park operating equipment and of general maintenance where renewals are required.

- Budget 2017-2018: $2,296,225 Beachcomber (Trickett St) Surfers Paradise - 20% rating 4 - The car park is in a highly corrosive environment. The sprinkler system needs

continued maintenance as does other metal components in the car park. - Budget 2017-2018: $4,460 Alabaster Drive - Gold Coast Sports Precinct - 10% rating 4 - Predominately for resurfacing sections of the car park to maintain and restore to

condition level 3. Continuing to work with GC2018 partners to seek external investment in this facility ahead of GC2018.

- Budget 2017-2018: Part of $64,143 Pimpama Cemetery - 5% rating 4; 5% rating 5

- Continuation of land clearing and rejuvenating garden and landscape areas - Budget 2017-2018: $26,607

Nerang Cemetery - 10% rating 4

- Focus is on internal road reseal and sealing the car park and access driveway. - Budget 2017-2018: $34,000

Southport General Cemetery - 5% rating 4 - The wall in the children’s section has cracked and requires replacement – also

redoing the landscaping area. - Budget 2017-2018: $82,140

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733rd Council Meeting 28 March 2017 18 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 3 (Continued) ASSET CONDITION AND INFRASTRUCTURE RENEWAL REQUIREMENT LG343/1045/13/01(P1)

Southport Lawn Cemetery - 10% rating 4; 10% rating 5 - Continue replacement and repairs from deterioration in internal roadways and

drainage. A focus will also be to redevelop old garden beds - Budget 2017-2018: $17,380

Upper Coomera Cemetery - 15% rating 4 - Rejuvenate the historical unknown graves area - Budget 2017-2018: $2,500 Tallebudgera Tourist Park Buildings - 20% rating 4 (60% unassessed) - Storage sheds require renewal works Villas - 15.0% rating 4 (9.7% unassessed) - Renovate 3 accommodation villas - Budget 2017-2018: $390k Jacobs Well Tourist Park Amenities - 100% rating 4 - Upgrade septic system & install pre-fab amenities block - Budget 2017-2018:To be re-provided from 2016-17 budget South Stradbroke Playground Equipment - 50% Condition 4 - Replacement playground funded in 2016-17 budget. - Replace 2 old amenities blocks with a pre-fab block Runaway Bay Indoor Stadium - 5% rating 4 - Upgrade of male/female amenities. - Replacement of expired kitchen equipment - Budget 2017-2018: $162,482 Woongoolba Aquatic Centre - 20% rating 4 - Replacement of shade sail/structure - Budget 2017-2018: $42,566 Palm Beach Aquatic Centre - 20% rating 4; 5% rating 5 - Design, construction and installation of relocatable amenities facilities. - Installation of secondary disinfection in the LTS pool. - Budget 2017-2018: $555,413 Mudgeeraba Aquatic Centre - 75% rating 4 - Amenities upgrade. Roof replacement. Kiosk and entry upgrade. - Budget 2017-2018 $108,749 Miami Aquatic Centre - 25% rating 5 - Replacement of Learn to Swim pool and entry. - Budget 2017-2018: $1,391,358

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733rd Council Meeting 28 March 2017 19 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 3 (Continued) ASSET CONDITION AND INFRASTRUCTURE RENEWAL REQUIREMENT LG343/1045/13/01(P1)

6 ALIGNMENT TO CORPORATE PLAN, CORPORATE STRATEGIES AND

OPERATIONAL PLAN Supporting delivery of the Gold Coast 2020, as follows:

B. We manage the city responsibly Key Program of Work: Manage the maintenance, renewal and delivery of infrastructure for the city through the Total Asset Management Plan and the forward Capital Works program 7 COMMONWEALTH GAMES IMPACT The effective management of the City’s existing infrastructure assets is critical to the success of the Commonwealth Games. 8 FUNDING AND RESOURCING REQUIREMENTS This report does not discuss sources of funding for infrastructure renewal or prioritisation and approval of budget submissions which are matters for budget deliberations via the Special Budget Committee. 9 RISK MANAGEMENT There is the following corporate risk related to asset management:

CR000425 Asset Management maturity below industry level resulting in sub-optimal management of the life-cycle and costs for infrastructure assets.

In the last six years there has been substantial improvement in the City’s asset management maturity. The further advancement of asset management planning is a key mitigation of this corporate risk, in particular: improving the integrity of renewal forecasts (through collection of additional condition data and a more advanced renewals planning tool); further analysis of risk exposures; and the ongoing updating of Asset Management Plans. 10 STATUTORY MATTERS Statutory requirements for Asset Management Plans are detailed in: Queensland Local Government Act (2009), Section 104 Local Government Regulation 2012, Sections 167 and 168 11 COUNCIL POLICIES On 19 June, 2015 the Council approved the Asset Management Policy that: Sets out Council’s strategic intent for asset management; Defines the roles and responsibilities for asset management; and Provides a set of guiding principles to inform asset management decision making. This report does not result in any changes to the above policy.

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733rd Council Meeting 28 March 2017 20 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 3 (Continued) ASSET CONDITION AND INFRASTRUCTURE RENEWAL REQUIREMENT LG343/1045/13/01(P1) 12 DELEGATIONS Not applicable. 13 COORDINATION & CONSULTATION Name and/or Title of the Stakeholder Consulted

Directorate or Organisation

Is the Stakeholder Satisfied With Content of Report and Recommendations (Yes/No) (comment as appropriate)

J McCabe, Chief Operating Officer

OCEO

14 STAKEHOLDER IMPACTS Not Applicable. 15 TIMING The outputs of the Asset Management Plans will be summarised into the Total Asset Management Plan and presented to Council for adoption in conjunction with adoption of the annual budget. 16 CONCLUSION Parks, Recreation and Open Space and Community Facilities assets are mostly in Very Good, Good or Fair condition. There are a small percentage of assets in poor condition which is expected as assets progress through their lifecycle. Continuing to invest in infrastructure renewal to the required extent is essential to ensure the sustainability of the infrastructure base. Improvements in the management of parks, recreation and open space and community facilities assets continue, for example: Optimisation analysis of planned versus reactive maintenance Condition based renewal planning Maintenance planning Improved procurement strategies Review of designs to lower costs and improve outcomes

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733rd Council Meeting 28 March 2017 21 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 3 (Continued) ASSET CONDITION AND INFRASTRUCTURE RENEWAL REQUIREMENT LG343/1045/13/01(P1) 17 RECOMMENDATION It is recommended that Council resolves as follows: That the report be noted. Authors: Authorised by: Ron Jacobs Andrew Llewellyn Alison Ewens Manager Parks & Recreational Services Richard Pascoe Manager Community Venues & Services

Manager Corporate Asset Management (OCEO)

Director Community Services

22 February 2017 TRACKS REF: 59637748

COMMITTEE RECOMMENDATION CS17.0309.003 moved Cr Tozer seconded Cr McDonald That the report be noted.

CARRIED

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Attachment 1 - Condition Rating Descriptions

Condition Rating Scheme Generic Indicators of Asset Condition

Maintenance / Renewal Action Previous

Total AMPs

Total AMP

2016-17

5 Point Rating

Good

Very Good 1

Asset is new or as new Asset has no defects

No additional maintenance required No renewal required

Good 2

Asset is fully functional Only minor signs of wear & tear

Minor additional maintenance may be required No renewal required

Fair

Fair 3

Asset is functional Obvious signs of some deterioration

Ongoing maintenance required Renewal of minor components may be required

Poor 4

Asset functionality is reduced Number of minor defects and/or some major defects Increased risk of service interruptions

Substantial ongoing maintenance required Renewal of minor and/or major components may be required

Poor Very Poor 5

Asset functionality substantially reduced or not functional Significant number of major defects or asset has failed Substantially increased risk of service interruptions or service interruption has occurred

Renewal of major components or complete asset required or Asset requires disposal

Note: The 5 point condition rating scheme is generally used for undertaking condition assessments and is used in the individual Asset Management Plans.

733rd Council Meeting 28 March 2017 Community Services Committee Meeting 9 March 2017 Item 3

22 Adopted Report

Attachment 1

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Parks, Recreation & Open SpaceSummary Lifecycle Management Issues

Asset Group Unit Qty Replacement Cost ($)Amenity Buildings each                  245  $32,538,300Other Buildings / Leased Buildings each                  667  $340,865,487Paths m           244,249  $69,364,776Lighting each               3,543  $40,875,628Play Equipment each               2,658  $32,638,305Park Furniture each               5,633  $23,363,870Barbeques each                  376  $10,057,000Sports Equipment & Fields each               1,171  $59,860,440Roads and Access Ways m2           632,014  $29,501,518Other Site Improvements each             36,568  $171,040,244TOTAL  $810,105,567

ConditionEnd of Life Renewal Requirements for 2017-18 include:

End of Life Renewal Requirement for 2017-18 to 2026-27 include:End of Life Renewal Requirement for 2017-18 to 2026-27 include:

     * No condition data available ‐ estimated by officers

• Play Equipment replacement (14 projects), including Pacific Pines Central Park (Div 5), Morialta Park (Div 10), Jacobs Ridge Park (Div 1) 2017‐18 $528k• Fencing replacement 2017‐18 $480k• Public Convenience refurbishments 2017‐18 $450k• Footbridge and boardwalks renewals including William Duckett White Park (Div 5), Esson Place Parklands (Div 2), Fitzroy Park (Div 11), Campbell Duncan Park (Div 9), Don Paxton Park (Div 14), Tingaringy Park (Div 11), Dixon Reserve (Div 3) 2017‐2018 $ 420k• Softfall renewal 2017‐2018 $352k

Asset Condition & Risk:• The majority of Parks, Recreation & Open Space assets are in Very Good, Good or Fair condition.• Assets in Poor and Very Poor condition have been assessed and where required renewal works have been included in the capital works program.

Management & Operational Issues:• As the City continues to develop there is a substantial increase in population within existing/ brownfield areas. This growth is placing  added pressure on the existing parks, with foreshore and sporting parks most impacted. This usage pressure is expected to be significantly amplified with the Commonwealth Games in 2018. • The capacity of community organisations to effectively maintain the leased facilities continues to vary from lessee to lessee with a significant number requiring support from the City. 

Asset Management Improvements:Improvements in the management of parks, recreation and open space assets continue, for example:• Optimisation analysis of planned versus reactive maintenance• Condition based renewal planning• Maintenance planning • Improved procurement strategies• Review of designs to lower costs and improve outcomes

33%

15%

10%

12%

12%

2%

10%

17%

20%

11%

49%

69%

79%

69%

29%

54%

64%

69%

62%

64%

17%

14%

11%

19%

53%

42%

25%

13%

18%

24%

2%

5%

1%

2%

2%

1%

1%

1%

Amenity Buildings

Other Buildings / Leased Buildings

Paths

Lighting

Play Equipment

Park Furniture

Barbeques

Sports Equipment & Fields

Roads and Access Ways

Other Site Improvements

Very Good

Good

Fair

Poor

Very Poor

17‐18 18‐19 19‐20 20‐21 21‐22 22‐23 23‐24 24‐25 25‐26 26‐27Required Renewal $4,054 $5,927 $5,527 $5,523 $5,602 $5,563 $5,563 $5,454 $5,406 $4,669

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

Expe

nditu

re  $000

Required Renewal

733rd Council Meeting 28 March 2017 Community Services Committee Meeting 9 March 2017 Item 3

23 Adopted Report

Attachment 2

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Community FacilitiesSummary Lifecycle Management Issues

Asset Group Unit Qty Replacement Cost ($)Libraries each                     12  $58,652,850Lifeguard Towers & Facilities each                     47  $5,181,389Animal Management Facilities each                       3  $14,261,567Community & Youth Facilities sites                     41  $75,272,800Major Sporting Venues* each                       5  $182,000,000Aquatic Facilities each                       8  $64,000,000Off Street Car Parks each                       7  $244,100,465Tourist Parks / Camp Grounds each                     10  $35,928,108Cemeteries each                       8  $5,924,717TOTAL  $685,321,896

ConditionEnd of Life Renewal Requirements for 2017-18 include:

End of Life Renewal Requirement for 2017-18 to 2026-27 include:

*Value includes the soon to be completed Gold Coast Sports and Leisure Centre

* Excludes the Gold Coast Sports and Leisure Centre

• Libraries renewals 2017‐2018 $761k• Lifeguard Facilities renewals 2017‐2018 $100K• Animal Management Facilities renewals 2017‐2018 $138k• Community and Youh Facilities renewals 2017‐2018 $1.06m• Major Sporting Facility renewals 2017‐2018 $794k• Aquatic Facilities renwals 2017‐2018 $2.51m• Off Street Car Park renewals 2017‐2018 $2.16m• Tourist Park / Camp Ground renewals 2017‐2018 $2.51m• Cemeteries Renewals 2017‐2018 $207k

Asset Condition & Risk:• The majority of Community Facilities assets are in Very Good, Good or Fair condition.• Bruce Bishop Car Park has concrete spalling in parts of the basement levels. It is proposed that rectification works will commence in 2016‐17, with further rectification works to be undertaken during the next few years.• Mal Burke Car Park has deteriorated in some areas. Works to ensure site safety and maintain structural integrity have been scheduled where required.• Amenities at Jacobs Well Tourist Park and some Villas within the Tallebudgera Tourist Park are in Poor and Very condition. These assets are scheduled for renewal over the next 4 years.• Number of assets/asset components at Miami, Palm Beach and Mudgeeraba Aquatic Centres are nearing end of life.  Renewal works are scheduled for 2017‐18 and future years.

Management & Operational Issues:• The maintenance and operations impacts of additional Commonwealth Games facilities (approx. $190 million in value & 30,000sqm of additional indoor floor space) need to be addressed.• Investigation is being undertaken to determine if there is a compliance requirement to renew the existing ventilation system at Mal Burke Car Park that is at end of life.

Asset Management Improvements:• Review existing asset data within the Corporate Asset Register to ensure required building components are captured.• Review existing maintenance plans in the Maintenance Management System against recent condition audits and the documented maintenance specifications.

32%

3%

16%

54%

64%

18%

45%

18%

2%

60%

94%

76%

41%

17%

65%

24%

34%

55%

7%

3%

8%

5%

19%

17%

13%

37%

43%

1%

12%

10%

6%

2%

Libraries

Lifeguard Towers & Facilities

Animal Management Facilities

Community & Youth Facilities

Major Sporting Venues*

Aquatic Facilities

Off Street Car Parks

Tourist Parks / Camp Grounds

Cemeteries

Very Good

Good

Fair

Poor

Very Poor

17‐18 18‐19 19‐20 20‐21 21‐22 22‐23 23‐24 24‐25 25‐26 26‐27Required Renewal $10,511 $11,623 $10,054 $9,693 $9,485 $7,175 $9,231 $7,279 $9,920 $10,840

$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

Expe

nditu

re  $000

Required Renewal

729th Council Meeting 31 January 2017 Community Services Committee Meeting 23 January 2017 Item 3

24 Adopted Report

Attachment 3

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733rd Council Meeting 28 March 2017 25 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 4 PARKS & RECREATIONAL SERVICES TOM ROSE PARK ROUND YARD PETITION PN122759/16/-(P1) 1 BASIS FOR CONFIDENTIALITY Not Applicable. 2 EXECUTIVE SUMMARY Not Applicable. 3 PURPOSE OF REPORT The purpose of this report is to provide a response to the petition requesting a new 16-metre diameter round yard be installed in Tom Rose Park, Wandin Street, Nerang. 4 PREVIOUS RESOLUTIONS Ex Minute G16.1115.025 refers: That the above Petition be received and referred to the Community and Cultural Development Committee for consideration and report to Council. 5 DISCUSSION In November 2016, a petition was received requesting a 16-metre diameter round yard be installed in Tom Rose Park, Wandin Street, Nerang. Petitioners believe this would be a safe zone for younger and beginner horse riders and be valuable as a working down area for young or hot horses. Tom Rose Park is one of eight City maintained equestrian/pony parks that are not leased to pony or equestrian clubs. Each of the other seven local parks has a single rectangle dressage/pony training yard, whereas Tom Rose Park has been embellished above this standard, largely through Divisional Councillor funding in previous years. The park currently has one dressage arena, multiple horse jumps, holding pens, shade shelter, water tap and toilets. The park also provides a safe entry into the Nerang National Park. One of the main users of the park is the Equestrian Gold Coast Club Inc., (formerly NADEC), who have a Right of Use (ROU) permit to conduct activities at the park daily. In March 2016, a Councillor Request (CR263119) was raised seeking an investigation into a round yard at Tom Rose Park. The investigation concluded that the cost of providing a 16-metre diameter timber round yard was $50,000. Included in this estimate were earthworks, three layers of standard base, sub-soil drainage and the supply and erection of the timber posts and rails. In addition to divisional Local Area Works funding, there are a number of external funding opportunities (e.g., State Government Sport and Recreation, Gambling Community Benefit Fund), which the Equestrian Gold Coast Club could target to enable the completion of this project. City Recreation Services and Community Development Officers can assist the Club in preparing these grant applications.

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733rd Council Meeting 28 March 2017 26 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 4 (Continued) TOM ROSE PARK ROUND YARD PETITION PN122759/16/-(P1) 6 ALIGNMENT TO THE CORPORATE PLAN, CORPORATE STRATEGIES AND

OPERATIONAL PLAN 3.0 People contribute to a strong community spirit 3.6 We are an active community We enjoy the city and its enviable climate. 7 COMMONWEALTH GAMES IMPACT Not Applicable. 8 FUNDING AND RESOURCING REQUIREMENTS City Recreation Services and Community Development Officers are prepared to work closely with the Equestrian Gold Coast Club in making external funding applications to off-set the costs of providing a 16-metre diameter timber round yard at Tom Rose Park. In the event, this external funding is sourced, and the Council agrees to complete the construction, a Project Manager would be required to be allocated from Infrastructure Delivery. 9 RISK MANAGEMENT Not Applicable. 10 STATUTORY MATTERS Not Applicable. 11 COUNCIL POLICIES Not Applicable. 12 DELEGATIONS Not Applicable. 13 COORDINATION & CONSULTATION Name and/or Title of the Stakeholder Consulted

Directorate or Organisation

Is the Stakeholder Satisfied With Content of Report and Recommendations (Yes/No) (comment as appropriate)

Cr Peter Young Division 5 Councillor Consulted Ron Jacobs, Manager Parks & Recreational Services

Community Services Yes

Ross Greenwood, Executive Coordinator Parks

Community Services Yes

14 STAKEHOLDER IMPACTS The action recommended in this report is aimed at providing additional equestrian facilities at Tom Rose Park, Nerang. Subject to Council agreement, City Recreation Services and

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733rd Council Meeting 28 March 2017 27 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 4 (Continued) TOM ROSE PARK ROUND YARD PETITION PN122759/16/-(P1) Community Development Officers will consult with and assist the Equestrian Gold Coast Club in applying for suitable external funding so the project can proceed. 15 TIMING Subject to securing external funding and the Council’s approval, the work is planned to be completed in the 2017-18 financial year. 16 CONCLUSION In November 2016, the Council received a petition requesting a 16-metre diameter round yard be installed in Tom Rose Park, Wandin Street, Nerang. Petitioners believe this would be a safe zone for younger and beginner horse riders and be valuable as a working down area for young or hot horses. The estimated cost of constructing the round yard is $50,000. The Equestrian Gold Coast Club has a ROU permit to conduct activities at the park on a daily basis.External funding opportunities are available to the Club, which would complement any Local Area Works funding allocated to this project by the Council. City Officers from Community Services have the expertise and capacity to assist the Equestrian Gold Coast Club in applying for this external funding. 17 RECOMMENDATION It is recommended that Council resolves as follows: 1 That in response to the petition, City Recreational Services and Community

Development Officers from Community Services contact the Right of Use permit holder, Equestrian Gold Coast Club Inc., to offer assistance in preparing a grant application for the installation of a round yard at Tom Rose Park, Nerang.

2 That the chief petitioner be advised of Council’s decision and be requested to advise other petitioners accordingly.

Author: Authorised by: Brendan McNally Alison Ewens Recreational Services Officer Director Community Services 15 February 2017 TRACKS REF: 60622635

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733rd Council Meeting 28 March 2017 28 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 4 (Continued) TOM ROSE PARK ROUND YARD PETITION PN122759/16/-(P1)

RECOMMENDATION CHANGED AT COUNCIL MEETING 28 MARCH 2017 COMMITTEE RECOMMENDATION CS17.0309.004 moved Cr Gates seconded Cr PC Young 1 That in response to the petition, City Recreational Services and Community

Development Officers from Community Services contact the Right of Use permit holder, Equestrian Gold Coast Club Inc., to offer assistance in preparing a grant application for the installation of a round yard at Tom Rose Park, Nerang.

2 That the chief petitioner be advised of Council’s decision and be requested to advise other petitioners accordingly.

CARRIED

COUNCIL MEETING 31 MARCH 2017 RESOLUTION G17.0328.015 moved Cr PJ Young seconded Cr Tozer

That Committee Recommendation CS17.0309.004 be adopted, with the addition of Part 3, such that it reads in its entirety as follows: 1 That in response to the petition, City Recreational Services and Community

Development Officers from Community Services contact the Right of Use permit holder, Equestrian Gold Coast Club Inc., to offer assistance in preparing a grant application for the installation of a round yard at Tom Rose Park, Nerang.

2 That the chief petitioner be advised of Council’s decision and be requested to advise other petitioners accordingly.

3 Council notes the intent of the Division 5 Councillor to allocate $15,000 from the 2017-2018 Local Area Works for the purposes of supporting this facility.

CARRIED UNANIMOUSLY

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733rd Council Meeting 28 March 2017 29 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 5 COMMUNITY VENUES AND SERVICES GOLD COAST TOURIST PARKS – ANNUAL REPORT 2016 CM787/790/03/10(P1) Refer 13 page attachment 1 BASIS FOR CONFIDENTIALITY Not Applicable. 2 EXECUTIVE SUMMARY Not Applicable. 3 PURPOSE OF REPORT The purpose of this report is to present the Gold Coast Tourist Parks Annual Performance Report 2016 to Council. 4 PREVIOUS RESOLUTIONS Not Applicable. 5 DISCUSSION Gold Coast Tourist Parks is a business unit of the City of Gold Coast, located within the Community Venues and Services Branch, Community Services Directorate.

The commercial business falls under the National Competition Policy (NCP) Type 2 business definition and thus applies full cost pricing and tax equivalents. It competes with other private tourist parks facilities as well as other similar accommodation providers on the Gold Coast (apartments, motels, resorts, etc.).

The portfolio includes seven tourist parks located along the length of the city incorporating accommodation options including en-suite self-contained villas, powered, unpowered and en-suite camping sites, as well as lodgings and bunkhouses. Some parks also provide sites for permanent accommodation.

The seven tourist parks are predominantly positioned near beach or creek environments and are mostly located on Crown Reserves, designated for camping and public open space. The Kirra Beach Tourist Park is the only facility located on City of Gold Coast freehold land.

The 12 month period to December 2016, has been a highly successful period for the Gold Coast Tourist Parks business, with revenue growth, occupancy increases and a reduction in operating costs.

External influences, which can have a potentially negative effect on business, have been favourable. The weather has been stable and warm, particularly during the winter months, encouraging the many annual southern visitors to return on their regular northern sojourn.

The fuel prices have also been reasonably stable as well as the general economic outlook. This has ensured a positive customer sentiment in making the decision to travel to the Gold Coast. The economic benefit to the Gold Coast from our Gold Coast Tourist Parks guests equates to some $70 Million a year (based on an industry peak body study).

With the ageing Australian population, a weaker Australian dollar and the perceived threat of security instability associated with overseas travel, the popularity of domestic travel and the community lifestyle option of caravan parks are as popular as ever.

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733rd Council Meeting 28 March 2017 30 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 5 (Continued) GOLD COAST TOURIST PARKS – ANNUAL REPORT 2016 CM787/790/03/10(P1) The affordable camping option presented by Gold Coast Tourist Parks encourages a high percentage of return guests. Many of these guests have been returning to the same Tourist Park sites for the past ten years or more. Some include families made up of multiple generations of returning tourist park customers.

The burgeoning effect of online bookings and instant on-line customer satisfaction rating of the Tourist Parks via social media, demands that the quality of our overall product and services be of a very high standard.Gold Coast Tourist Parks’ brand is recognised within the industry to be of a very high standard. Gold Coast Tourist Parks’ continued aim is to retain and improve our standing through the offering of clean, safe, well maintained and high quality facilities that are provided at an affordable price.

Financial Performance Overview:

This calendar year period (2016) has seen strong growth in occupancy and revenue performance. Favourable weather conditions and relatively positive consumer sentiment has encouraged visitors to continue to choose the Gold Coast and Gold Coast Tourist Parks as their preferred destination for short and long-stay camping and villa accommodation holidays.

Our southern state winter visitors have a strong return guest ratio and subsequently boost the occupancy rates in what would otherwise be a quiet period. Successful marketing and tariff incentive campaigns have boosted occupancy during the low season periods.

Individual Tourist Park results refer attachment 1.

Operating Revenue: (including GST)

January to December 2016 January to December 2015 Variation

$17,827,399.31 $16,152,428.09 10.37%

Operating Expenditure: (excluding GST)

January to December 2016 January to December 2015 Variation

$9,823,457.00 $9,862,969.00 -0.40%

Occupancy

January to December 2016 January to December 2015 Variation

66.36% 61.82% 4.54%

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733rd Council Meeting 28 March 2017 31 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 5 (Continued) GOLD COAST TOURIST PARKS – ANNUAL REPORT 2016 CM787/790/03/10(P1) Business Model overview:

Gold Coast Tourist Parks are situated across the city in prime locations including:

Tallebudgera Creek Tourist Park Broadwater Tourist Park Main Beach Tourist Park Burleigh Beach Tourist Park Kirra Beach Tourist Park Ocean Beach Tourist Park Jacobs Well Tourist Park.

Staff Structure

Gold Coast Tourist Parks staff are responsible for the overall management of the Parks and oversee the budget preparation, financial planning, capital works development and programming, marketing, price setting, purchasing, asset management, and contract management of the Parks. The general operations team consists of six staff who undertake the daily activities outlined above. Financial oversight is provided by the Director Community Services and Corporate Finance. The day to day operation of each Tourist Park is individually contracted to Tourist Park management specialists.

Management Model

Gold Coast Tourist Parks engages experienced, contracted external on-site management teams at each of the Tourist Parks to fulfil the day to day operations of the businesses. The flexibility of these entities to employ casual labour ensures the smooth 24 hours per day operation of each of the Parks. The supply of management services is contracted through a tender process through the Chief Procurement Office.

The tender process is based on a four gate process to ensure transparency and to identify the tenderer with the necessary experience, skills and processes in place to operate the Tourist Parks on the City’s behalf. The successful tenderer also offers the best value for money for the City. Contract conditions include specific and measurable KPI’s including, amongst others, revenue growth, expenditure reduction and customer satisfaction results.

The current contracts for all Tourist Parks were advertised and filled in October 2016 and have a three year term with two by one year extensions at Council’s discretion.

Strategic Future

Gold Coast Tourist Parks is developing its latest strategic plan, due for completion in March 2017. The plan will review the current state of the business and identify strategies to address the challenges of the industry into the future as well as the local market.

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733rd Council Meeting 28 March 2017 32 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 5 (Continued) GOLD COAST TOURIST PARKS – ANNUAL REPORT 2016 CM787/790/03/10(P1) Some of the arising issues are as follows:

increasing customer expectations affordability of products and services popularity of the self-contained caravan or motor-home as an option for customers

and their expectations increase in threat to our market share from unregulated, online homestay networks

and private property operators rising cost of utilities and rates opportunities of a growing overseas market, in particular from China strain on existing infrastructure, in particular the electricity network, on guests

overloading circuits with a growing list of appliances introduction of a user pays system for services within the Tourist Parks to address

currently perceived inequities

Gold Coast Tourist Parks has been in a consolidation phase for the past four years, leading up to the Gold Coast 2018 Commonwealth Games™ (GC2018). The primary focus has been on servicing loan funding, which was required to acquire villas and infrastructure during the 2009-2011 period. The majority of capital funding spending has gone towards servicing the asset renewal program, which is vital for maintaining customer service level expectations.

With the continued growth in occupancy, a master-planning process has commenced for all seven of our Tourist Parks to consider and service our future growth. Such master-planning will further consider the installation of a new playground and water-play infrastructure that will drive popularity amongst the family market sector. The potential introduction of low impact circuit training equipment will also be examined to service the demand from the seniors market.

With changes in demand and greater tariff awareness among families, we have also included in our capital budget submission, funding for the installation of several safari tents. The popularity of this accommodation option will expand our options for families and couples at our facilities.

Promotions / Marketing / Recognition:

Social Media

Facebook

The use of Facebook is growing throughout the parks and is becoming one of the main methods of communication with current and past guests. It is used to communicate about park upgrades, specials, park activities, booking policies and general messaging. Facebook’s integration with Instagram is also a great way to share photos and videos with our customers and helps foster more engagement with them. The Gold Coast Tourist Parks’ website also integrates social media, allowing visitors to view each park’s Instagram feed and make comments, and share blogs through Facebook.

Over the last 12 months, there has been a lot of growth in reviews about our parks being posted on Facebook. Facebook reviews are a great way to market our parks to new clientele as it enables us to reach friends and family of those posting reviews. Such persons are often in the same marketing demographic and likely to try our parks based on the reviews. Gold Coast Tourist Parks has had a stronger focus this year on responding to Facebook reviews and interacting with guests about their comments and reviews.

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733rd Council Meeting 28 March 2017 33 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 5 (Continued) GOLD COAST TOURIST PARKS – ANNUAL REPORT 2016 CM787/790/03/10(P1)

TripAdvisor

TripAdvisor is one of the largest and most important travel review sites that Gold Coast Tourist Parks leverages as a platform for receiving guest feedback and industry recognition. Studies show that 80 per cent of holiday makers refer to reviews on TripAdvisor when deciding where to stay. Gold Coast Tourist Parks automatically emails all guests after their stay asking them to review their experience on TripAdvisor. This ensures that there are plenty of recent, relevant reviews to influence our rankings and potential visitors in the planning phase.

Each year TripAdvisor awards certain properties with a Certificate of Excellence award. The award is determined by the quantity, recency and frequency of consistently high quality review ratings. In 2016, seven of our eight properties that were listed on TripAdvisor achieved this recognition.

E news In 2016, seven eNewsletter campaigns were sent out. During the year, the database grew by 3,638 names to 19,210. This growth was achieved through a change in the Reservation Management System (RMS) setup to optimise the recording of client preferences for e-marketing and consistent extraction of new names prior to each campaign. Campaign open rates of up to 31% were achieved and click rates up to 18.5%. Awards In addition to the above recognition from TripAdvisor, Scott and Lara Berryman, resident managers at Kirra Beach Tourist Park at the time, won the 2016 October Be My Guest Award, a category of the Gold Coast Business Excellence Awards. Feedback received through many outstanding nominations by park guests earned them this prestigious award. Tallebudgera Creek Tourist Park was voted Queensland’s favourite holiday park by the publication Holidays with Kids in their annual readers’ choice poll. Broadwater Tourist Park achieved third, while the Main Beach Tourist Park was highly commended by the readers.

Facebook Page 2015 Likes 2016 Likes % Growth No. Reviews Rating out of 5Gold Coast Tourist Parks 5,964 6229 4.4% 130 4.2Tallebudgera Creek Tourist Park 5,953 7468 25.4% 333 4.4Broadwater Tourist Park 3,821 4595 20.3% 221 4.5Main Beach Tourist Park 2,609 2960 13.5% 97 4.4Kirra Beach Tourist Park 1,637 1983 21.1% 50 4.6South Stradbroke Camping 1,432 1767 23.4% 11 4.8Burleigh Beach Tourist Park 1,412 1573 11.4% 22 4.8Jacobs Well Tourist Park 1,115 1345 20.6% 67 4.2Ocean Beach Tourist Park 786 955 21.5% 31 4.5

Tripadvisor - Tourist Park Property Ranking

Review Rating (out of 5)

Avg Monthly Reviews

2016 Certiicate of Excellence

Tallebudgera Creek Tourist Park 1 of 15 4 550 YesBroadwater Tourist Park 1 of 10 4.5 509 YesMain Beach Tourist Park 2 of 18 462 YesKirra Beach Tourist Park 4 of 26 4.5 278 YesSouth Stradbroke Camping 1 of 2 4.5 63 YesBurleigh Beach Tourist Park 6 of 34 4 174 YesJacobs Well Tourist Park 1 of 1 4 170Ocean Beach Tourist Park 1 of 15 4.5 142 Yes

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733rd Council Meeting 28 March 2017 34 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 5 (Continued) GOLD COAST TOURIST PARKS – ANNUAL REPORT 2016 CM787/790/03/10(P1) Marketing Campaigns

A variety of nine different marketing campaigns were run over the course of 2016. Three of these were partnered with the quarterly Gold Coast Tourism and Tourism and Events Queensland campaigns. The offers were developed by looking at periods of low occupancy with a view to increasing occupancy and revenue for those seasons.

Across all the campaigns, an increase in average park occupancy of up to 7 per cent was achieved per campaign, with a 35 per cent increase from pre- to post- campaign. An increase of up to $500,000 in revenue for the campaign period in comparison with the year before was realised. A percentage of this revenue increase may be attributed to annual commissioning rate structure changes.

A successful campaign, which has been operating at both Kirra Beach and Jacobs Well Tourist Parks as a trial for the past two years, is the dog-friendly camping sites. These powered sites provide the opportunity for travellers, many of them grey nomads, to bring their dogs for company and enjoyment. The campaign has been a significant contributor to the improved performance of both parks.

The demand for these dog friendly sites has been increasing to the point that a capital works funding submission for the provision of additional sites has been lodged in the 2017-18 budget. Investigations are also on-going into the options for extending this campaign to other Tourist Parks.

Online Bookings

Gold Coast Tourist Parks takes bookings for accommodation through its online booking engine. Changes to how the booking engine operates and guest usability improvements have seen an increase in online bookings of 56 per cent this year compared to last year.

#Res $ #Res $January 213 $84,686 518 $187,697February 263 $85,162 527 $141,038March 230 $70,777 435 $137,610April 174 $67,325 383 $103,753May 330 $129,148 378 $115,435June 319 $134,986 354 $125,626July 314 $155,845 459 $189,058August 462 $207,753 469 $172,411September 266 $112,115 408 $117,982October 370 $128,639 598 $200,711November 303 $104,174 616 $208,030December 164 $83,449 183 $83,171TOTAL 3408 $1,364,059 5328 $1,782,522

2015 Online Bookings 2016 Online Bookings

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733rd Council Meeting 28 March 2017 35 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 5 (Continued) GOLD COAST TOURIST PARKS – ANNUAL REPORT 2016 CM787/790/03/10(P1) Asset Profile: The Tourist Park asset portfolio condition is vitally important as it forms the basis for the provision of a quality experience for our customers. As a commercially competitive business, Gold Coast Tourist Parks need to maintain safe, clean and modern facilities to meet the service level expectations of its paying guests. With the availability and popularity of instant customer survey social media portals, Gold Coast Tourist Parks brand reputation is reliant on maintaining up to date facilities.

The total building asset replacement value for the seven Gold Coast Tourist Park sites equates to approximately $26.5 Million, with its accommodation villas (110) equating to $14.6 Million (based on 2016 building revaluation).

The general condition is maintained to a high standard with condition ratings rarely permitted to fall below a rating of 4 (1-5 scale, 1 = new).

Gold Coast Tourist Parks has engaged an external consultant to carry out a current asset condition audit to identify priorities for the asset management renewal program.

Gold Coast Tourist Parks is currently in the planning stage for an individual Tourist Park site master-planning process to identify opportunities and problem areas within the portfolio. This will enable a clear plan for future capital investment and the development of succinct value propositions.

Subject to this master-planning process and normal budgetary approval processes, major capital funding is proposed at Tallebudgera Creek, the city’s premier Tourist Park, with investment planned for 2018-19 and 2019-20 to upgrade playground / activity areas and establish new water play facilities. This is to maintain currency with other leading holiday parks and continue the Parks’ strategic advantage as Queensland’s favourite family orientated tourist park.

6 ALIGNMENT TO THE CORPORATE PLAN, CORPORATE STRATEGIES AND OPERATIONAL PLAN

2.0 Prosperity built on a strong diverse economy 2.5 We are a globally recognised tourism destination Our city attracts visitors from all over the world.

Key strategy: Implement the Economic Development Strategy to build and create a sustainable local, national and international tourism market for the city.

Key programs of work: Develop and implement a citywide Destination Management Plan. Work with Gold Coast Tourism to promote the city as a world-class tourism destination through a range of marketing programs and activities.

Operational Plan: There are no specific strategies relating to Tourist Parks contained in 2016-17 Operational Plan.

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733rd Council Meeting 28 March 2017 36 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 5 (Continued) GOLD COAST TOURIST PARKS – ANNUAL REPORT 2016 CM787/790/03/10(P1) 7 GOLD COAST 2018 COMMONWEALTH GAMES™ IMPACT Gold Coast Tourist Parks has a contractual arrangement with GOLDOC for the use of all of the Villa accommodation across the portfolio for an extended period prior, during and post GC2018. 8 FUNDING AND RESOURCING REQUIREMENTS Not Applicable. 9 RISK MANAGEMENT Not Applicable. 10 STATUTORY MATTERS Not Applicable. 11 COUNCIL POLICIES Not Applicable. 12 DELEGATIONS Not Applicable. 13 COORDINATION & CONSULTATION Not Applicable. 14 STAKEHOLDER IMPACTS Not Applicable. 15 TIMING Not Applicable. 16 CONCLUSION Gold Coast Tourist Parks continues to provide visitors to the city with memorable holiday experiences. The economic benefit derived by the city from Tourist Park guests is in excess of $70 Million per annum.

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733rd Council Meeting 28 March 2017 37 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 5 (Continued) GOLD COAST TOURIST PARKS – ANNUAL REPORT 2016 CM787/790/03/10(P1) 17 RECOMMENDATION It is recommended that Council resolves as follows: That Council notes the Gold Coast Tourist Parks Annual Performance Report for the period ended December 2016. Author: Authorised by: Paul Vesperman Alison Ewens Executive Coordinator Tourist Parks Director Community Services 22 February 2017 TRACKS REF: 60679190 COMMITTEE RECOMMENDATION CS17.0309.005 moved Cr McDonald seconded Cr PC Young That Council notes the Gold Coast Tourist Parks Annual Performance Report for the period ended December 2016.

CARRIED

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Attachment 1

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Caravan site at Tallebudgera Creek Tourist Park

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Camping at Ocean Beach Tourist Park

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Villa at Burleigh Beach Tourist Park

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Pool at Broadwater Tourist Park.

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Pet friendly site at Jacobs Well Tourist Park.

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Camp Kitchen at Broadwater Tourist Park

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733rd Council Meeting 28 March 2017 51 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 6 SAFE & LIVEABLE COMMUNITIES CRIME STOPPERS PROPOSAL CS431/310/09 Refer 10 page attachment Attachment A: Crime Stoppers Queensland Limited Community Safety Project Proposal 1 BASIS FOR CONFIDENTIALITY Not Applicable. 2 EXECUTIVE SUMMARY Not Applicable. 3 PURPOSE OF REPORT The purpose of this report is to inform Council about a community safety project proposal from Crime Stoppers Queensland Limited (Crime Stoppers). 4 PREVIOUS RESOLUTIONS Not Applicable. 5 DISCUSSION Background Crime Stoppers is a not-for-profit organisation. Its aim is to engage with the community to encourage the provision of information that assists in preventing and solving crime. Although Crime Stoppers is an independent organisation, it operates in partnership with the Queensland Police Service. Since 2005, Crime Stoppers has self-managed a contact centre in Brisbane through which the public can directly report information about suspicious or criminal activity. Reports can be made anonymously and in some cases rewards are offered. The Crime Stoppers program in Queensland includes local Volunteer Area Committees. These committees assist in promoting Crime Stoppers to the community and participate in local events and crime prevention initiatives. There are three local Volunteer Area Committees operating in the city: Gold Coast North, Gold Coast Central and Coolangatta/ Tweed. The City of Gold Coast has a long history of supporting Crime Stoppers through promotion of the Crime Stoppers brand and reporting mechanisms (in-kind), and financial contributions. Over the past three years, Crime Stoppers and the Gold Coast Volunteer Area Committees (North, Central and Coolangatta/Tweed) received grants totalling $12,500 through the whole of city Community Grants Program, and $13,950 through the Divisional Donations Program. Project Proposal A proposal has been received from Crime Stoppers to partner with the City in establishing a community safety hub at the Robina Community Centre (see attached). This community safety hub is proposed to function as a regional office for Crime Stoppers on the Gold Coast – facilitating local operations and volunteer activities.

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733rd Council Meeting 28 March 2017 52 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 6 (Continued) CRIME STOPPERS PROPOSAL CS431/310/09 This regional office would not be equipped to take reports from the public on information about crime and suspicious activity. This component would continue to be managed by the Brisbane Crime Stoppers contact centre. Crime Stoppers has also advised that initially, the community safety activities undertaken from the proposed Gold Coast regional office would be available to 10 Gold Coast City Divisions only. The 10 Divisions to be included in this project have not been identified by Crime Stoppers in its proposal. Request for Support Funding request To support the establishment of a Gold Coast Crime Stoppers regional office and operations for one year, Crime Stoppers have requested $150,000 (ex GST) in funding from the City. Crime Stoppers has advised that the funding is for the items outlined in Table 1. Table 1: Items to be Funded, Crime Stoppers Regional Office Proposal

Items Description Management A part-time regional manager, casual support personnel (as

necessary), organisational expenses (for example insurances).

Vehicle fee Maintenance, fuel, signage and associated running costs.

Operating expenses ICT (internet services, computers, workstation equipment, large screen TV, media support materials (banners and signage), stationary, mobile phones.

Volunteer expenses Uniforms, PPE, event and activity supplies (e.g. water), information booklets, manuals and procedures, WHS materials.

Recruitment Digital campaign, local advertising, university advertising and engagement.

Media Media related expenses and social media activity.

Internet expenses Unique URL and website service fees and programming.

Research Database purchase (if necessary) and other equipment to support research activities.

Collateral General partnership DL flyer, marketing materials (coasters, pens, rulers, stickers, magnets, brochures, letterheads, wristbands).

Rewards Crime Stoppers rewards associated with increased pushes for information and outcomes.

Crime Stoppers has not provided a detailed budget for each of the abovementioned items. The proposal does not detail how the regional office would be funded after its first year of operation. It is considered likely that Crime Stoppers will request additional funding from Council to assist with its operations on the Gold Coast in subsequent years.

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733rd Council Meeting 28 March 2017 53 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 6 (Continued) CRIME STOPPERS PROPOSAL CS431/310/09 In-kind support request Crime Stoppers has also requested the following in-kind support: Provision of a fully equipped office (furniture and telephone lines included) and

community engagement space at Robina Community Centre. A central point of contact for the coordination of all community engagement activities

within each Councillor’s office. Implementation of social media and website messages on City materials that support

the Crime Stoppers activities provided from this regional office. Inclusion of Crime Stoppers messages on City assets to encourage community crime

reporting wherever possible. Reporting Crime Stoppers has proposed that they would provide a monthly report to Council about their activities and participate in six monthly meetings between City and Crime Stoppers representatives. Assessment A significant element of the requested funding is proposed to be allocated to operational costs. Council’s Community Grants Policy provides as follows: “Grants and donations are aimed at building community capacity and/or providing supplementary funding to assist with social, cultural, recreational and environmental outcomes, in alignment with the desired outcomes and strategies detailed in its Corporate Plan. Due to the limited funds available and the competitive nature of the programs, community organisations should not rely on Council’s grants and donations as recurrent funding for operational costs.” It is considered that the provision of funding for the proposal as structured would not be consistent with the Community Grants Policy and could set a precedent for similar requests for other community groups. It is therefore recommended that Council not support the request for operational funding and associated in-kind support. Although this specific proposal is not supported, the City will continue to work with Crime Stoppers under the current arrangements, including the Reward Program, local Volunteer Area Committees, and other community safety initiatives. Officers will also liaise with Crime Stoppers regarding access to the City’s community centres to deliver their local activities, and investigate opportunities to partner for specific projects (eg. analysis of the City’s graffiti incident data to assist in Police investigations). Crime Stoppers can continue to seek funding within the parameters of the City’s Community Grants and Divisional Donations Programs, and other funding bodies.

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733rd Council Meeting 28 March 2017 54 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 6 (Continued) CRIME STOPPERS PROPOSAL CS431/310/09 6 ALIGNMENT TO THE CORPORATE PLAN, CORPORATE STRATEGIES AND

OPERATIONAL PLAN The following themes and outcomes contained in the Gold Coast 2020 Vision are relevant for this report. 3.0 People contribute to a strong community spirit

3.1 Our City of safe We feel secure and confident in our communities.

7 GOLD COAST 2018 COMMONWEALTH GAMES™ IMPACT The Crime Stoppers project proposal could potentially complement existing community safety initiatives being implemented by the City and other organisations leading into the GC2018 Commonwealth Games. 8 FUNDING AND RESOURCING REQUIREMENTS As stated above, Crime Stoppers has requested $150,000 (ex GST) in funding from the City to establish and operate a regional office for one year. The request for office space at the Robina Community Centre for exclusive use by Crime Stoppers would represent an in-kind contribution by the City valued at $9,464.00 (rental value). 9 RISK MANAGEMENT Not Applicable. 10 STATUTORY MATTERS Not Applicable. 11 COUNCIL POLICIES The Community Grants Program Policy governs how Council is able to make grants and/or donations to community organisations. The Policy provides for Council to provide funding via: the Community Grants Program (indicative funding limit of $5,000) the Mayoral Donations Program (maximum $5,000) the Divisional Donations Program (maximum $5,000) a one-off donation on public interest grounds (unlimited amount). The proposed amount of $150,000 sought by Crime Stoppers is well in excess of the $5,000 indicative funding limit set in the Policy. Council can consider one-off donations on public interest grounds. However, there is no identified funding source for this proposal, and funding operational costs as proposed is not considered a desirable precedent.

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733rd Council Meeting 28 March 2017 55 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 6 (Continued) CRIME STOPPERS PROPOSAL CS431/310/09 12 DELEGATIONS Not Applicable. 13 COORDINATION & CONSULTATION Name and/or Title of the Stakeholder Consulted

Directorate or Organisation

Is the Stakeholder Satisfied With Content of Report and Recommendations (Yes/No)

Coordinator Controlled Entities and Community Grants

Office of the Chief Executive Officer

Yes

Executive Coordinator Community Venues Development and Management

Community Services Yes

A summary of the project proposal was also presented to the Mayoral Safer Suburbs Forum on 30 August 2016. 14 STAKEHOLDER IMPACTS The City already actively supports Crime Stoppers through its three local Volunteer Area Committees and promotion of the Crime Stoppers brand on the City website and relevant resources. In addition to the City’s community safety program, there are a number of other organisations also delivering community crime prevention projects across the city. In particular, Queensland Police Service’s Crime Prevention Unit and its Volunteers In Policing program, and Neighbourhood Watch groups (approximately 50 groups are currently active across the city). The provision of funding as requested by Crime Stoppers may create a precedent for other not-for-profit groups on the Gold Coast seeking operational funding from the City. The City will liaise with Crime Stoppers regarding access to local facilities to deliver their programs. However, Crime Stoppers will need to explore other funding sources for operational expenses associated with establishing a regional office on the Gold Coast. 15 TIMING Not Applicable. 16 CONCLUSION Crime Stoppers has submitted a proposal for consideration by Council. The proposal is to establish a regional office on the Gold Coast at the Robina Community Centre. Crime Stoppers has requested that Council support this project by providing $150,000 to fund operational expenses and other in-kind support. This request is not consistent with Council’s Community Grants Policy and could set a precedent for other community groups seeking operational funding. It is therefore recommended that Council not support the request.

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733rd Council Meeting 28 March 2017 56 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 6 (Continued) CRIME STOPPERS PROPOSAL CS431/310/09 The City will continue to work with Crime Stoppers under the current arrangements, including the Reward Program, local Volunteer Area Committees, and other community safety initiatives. Officers will also liaise with Crime Stoppers regarding access to the City’s community centres to deliver their local activities, and investigate opportunities to partner for specific projects. 17 RECOMMENDATION It is recommended that Council resolves as follows: 1 That Council does not provide direct funding for the operational expenses associated

with the establishment of a regional office for Crime Stoppers on the Gold Coast, as requested in the attached proposal.

2 That Council continue to support Crime Stoppers via current arrangements including

the Reward Program, local Volunteer Area Committees, and other community safety initiatives.

Author: Authorised by: Anna Rainbow Alison Ewens Senior Community Safety Officer Director Community Services TRACKS REF: 58783205

RECOMMENDATION CHANGED AT COUNCIL MEETING 28 MARCH 2017 COMMITTEE RECOMMENDATION CS17.0309.006 moved Cr Gates seconded Cr Caldwell 1 That Council does not provide direct funding for the operational expenses

associated with the establishment of a regional office for Crime Stoppers on the Gold Coast, as requested in the attached proposal.

2 That Council continue to support Crime Stoppers via current arrangements

including the Reward Program, local Volunteer Area Committees, and other community safety initiatives.

CARRIED

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733rd Council Meeting 28 March 2017 57 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 6 (Continued) CRIME STOPPERS PROPOSAL CS431/310/09

COUNCIL MEETING 28 MARCH 2017 RESOLUTION G17.0328.016 moved Cr Owen-Jones seconded Cr Tozer

That Committee Recommendation CS17.0309.006 be adopted as printed which reads as follows:- 1 That Council does not provide direct funding for the operational expenses

associated with the establishment of a regional office for Crime Stoppers on the Gold Coast, as requested in the attached proposal.

2 That Council continue to support Crime Stoppers via current arrangements

including the Reward Program, local Volunteer Area Committees, and other community safety initiatives.

A division was called. For 14 Cr Tozer, Cr Owen-Jones, Cr PJ Young, Cr Caldwell,

Cr Crichlow, Cr Baildon, Cr O’Neill, Cr La Castra, Cr Boulton, Cr Gates, Cr PC Young, Cr Taylor, Cr McDonald, Cr Tate

Against 0 Abstained 0 Absent 1 Cr Vorster

CARRIED UNANIMOUSLY Cr McDonald and Cr Gates voted in the positive

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733rd Council Meeting 28 March 2017 68 Community Services Committee Meeting 9 March 2017 Adopted Report ITEM 7 GENERAL BUSINESS GOLD COAST CAMERA SAFETY NETWORK CS431/310/10(P25) Cr La Castra left the meeting, and in his absence Cr PC Young took the chair. COMMITTEE RECOMMENDATION CS17.0309.007 moved Cr PC Young seconded Cr Boulton 1 A report is brought back to Committee on the establishment of the CCTV

program in the Burleigh Heads hub.

2 That a separate report about CCTV strategy across the City, that incorporates budget, staffing and cost sharing across levels of Government, be provided to Committee.

CARRIED UNANIMOUSLY Cr La Castra was absent for this vote. There being no further business the meeting closed at 2.55pm.

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These Pages

Numbered 1 to 69

Constitute The Adopted Report Of The Meeting

Of The Community Services Committee

Held Thursday 9 March 2017