76th Annual WSSA Conference

& Training Institute

June 19 & 20, 2013

Chula Vista Resort Wisconsin Dells, Wisconsin

General Information

MISSION STATEMENT The Wisconsin Social Services Association is dedicated to working to improve the well-being of all

people throughout the State of Wisconsin by fostering a commitment to human dignity based on respect, honesty and integrity.

Reservations Chula Vista Resort has set aside a block of rooms for conference attendees. The room rate is $70 for single and $100 for double. Please mention “WSSA” when making your reservation. To make reservations, call 608-254-8366. Rooms must be guaranteed and accompanied by a first night room deposit. Please make reservations as soon as possible as there are other events taking place in the area during the week of conference.

Vendors Vendor displays will be available Wednesday from 9:00 a.m. through Thursday at 2:30 p.m. If interested in contracting as a vendor, contact Sherri Arnold (262) 697-4549.

Theme Night Wednesday is the traditional theme night. This year's theme is Sports—"Building A Team of Excellence". Use your imagination and come dressed for a night that you and others will remember!

Association Meeting WSSA will conduct its Annual Business Meeting on Wednesday, June 19, 2013 at 4:45 p.m. Your attendance and input are needed. You must be a current WSSA member to vote. Current membership is 7/1/12 to 6/30/13. All conference attendees are eligible to vote as of the first day of confer-ence (June 19, 2013), even if you have not had a membership with WSSA prior.

Dress We want you to be comfortable, so dress casually. To ensure your comfort, you may want to bring a sweater or light jacket.

Training Requirements This conference also meets training hour requirements. Keep your booklet to verify social work and W-2 professional development training hours. Enhanced Case Management equivalency hours will also be available for some sessions. This information will be on our website soon.

Website Visit the WSSA website at www.wssa.ws

Registration

Welcome & Opening Christy Duhr, WSSA President 2012-2013 and Sherri Arnold, WSSA President-Elect 2013-2014

Keynote Address Presented by: Former Green Bay Packer, William Henderson

Past Presidents Luncheon Hosted by: Jayne Carroll, Past President

Workshops

Communicating Across Generations - Part 1 Presented by: Tedi Winnett, Director, Kenosha County UW-Extension We live in a very interesting time—never before in our country’s history have so many generations worked together in one setting—four generations in the workplace at one time! This presentation will review the four generations and discuss the challenges as each generation has diverse perspectives, values, needs and expectations.

Time Management is a State of Mind! Presented by: Sherri Arnold, Goodwill Industries of Southeastern Wisconsin, Inc. Have you ever heard the expression, “if you always do what you always did, you’ll always get what you always got”? Today everyone needs to accomplish more in less time and with fewer resources available than before. We certainly all have a basic understanding of time management and what we should do, but it isn’t necessarily what you know, it is what you do that makes the difference. As professionals we want to be sure that as we continue to become more knowledgeable and proficient in our jobs we should also be continually raising the bar for our productivity. Everyone’s time is important and most people believe they do not possess enough to accomplish everything which needs doing. In reality, you cannot “manage” time….therefore you need to focus more on self-management and monitor your way of thinking to “access” the additional needed time. If you are able to embrace a different attitude regarding personal change you will realize that time can be more in your favor, you will find yourself feeling less stressed and actually being even more productive than you have been.

7:00 a.m. - 4:45 p.m.

10:00 a.m. - 10:15 a.m.

10:15 a.m. - 12:00 p.m.

12:00 p.m. - 1:15 p.m.

1:15 p.m. - 2:45 p.m.

Schedule of Events

Wednesday, June 19, 2013

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Workshops (continued)

Overview of the BC+ 2014 Policy Changes Presented by: Tiffany Orcholski, Senior Training Officer, Department of Health Services This presentation will be a high level overview of the BadgerCare Plus policy changes that will take place January 1, 2014.

Aging and Disability Resource Center of Wisconsin

Panel Discussion...Where and What Can You Find at an

ADRC? Facilitated by: Becky Dahl, Regional Manager, ADRC of Eagle Country, serving Crawford, Juneau, Richland and Sauk Counties (Please note she will be accompanied by other ADRC managers and directors for a panel discussion) Where and What can you find at an ADRC? ADRC Managers/Directors will help you understand where ADRC’s are located throughout WI. How the ADRC can offer guidance to enable people in your community with disabilities, older adults, caregivers to make their own choices for living a rewarding and meaningful life, now and in the future. You will understand core services and how to reach us: Information and Assistance Specialists are knowledgeable about programs and services available and will help navigate the process. Benefits Specialists will work as advocates to resolve issues with programs such as health care, disability, retirement, and more. You will learn about the various evidence based wellness and programs offered, long tem care options, serving youth in transition and connecting people into their communities. By calling or stopping in at an ADRC, they will guild you to the other services for older adults, such as nutrition services, transportation and care giver supports.

Creating a CANS Culture Presented by Emily Tofte, MSW ,Program Manager - Foster Care Services, Lutheran Social Services of WI & Upper MI, Inc. This session will provide information on LSS’s current practice and utilization of Child and Adolescent Needs/Strengths (CANS) assessment, how it relates to treatment planning and outcome measures, and how to create a CANS culture so that a tool is imbedded in your agency from senior management to direct practice workers.

Break

1:15 p.m. - 2:45 p.m.

2:45 p.m. - 3:00 p.m.

Schedule of Events

Wednesday, June 19, 2013

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Workshops

Communicating Across Generations - Part 2 Presented by: Tedi Winnett, Director, Kenosha County UW-Extension Continuation of Part I...We live in a very interesting time—never before in our country’s his-tory have so many generations worked together in one setting—four generations in the workplace at one time! This presentation will review the four generations and discuss the challenges as each generation has diverse perspectives, values, needs and expectations.

Community Building: Including the Excluded Presented by: Julie Keown-Bomar, UW Extension & Catherine Emmanuelle, Clear Vision This workshop will provide participants with a renewed sense of purpose on how to effectively include the broader cross-section of their community in tackling tough community problems by utilizing practical tools as taught in the course. The presenters will teach core civic engagement tools to prepare participants to competently achieve their goals in their community. These methods are being used in the Eau Claire area to imple-ment practical, inclusive community approaches to build economic opportunity and increase access to community resources for individuals who are living in or near poverty. Presenters will share success stories of building inclusive leadership in their community through the utilization of inclusive civic engagement principles.

SNAP (FoodShare) Trafficking Enforcement Presented by: Jolyne Franklin, Supervisor - Trafficking Enforcement Unit Office of the Inspector General, State of Wisconsin This workshop will describe the different types of recipient and retailer trafficking in the FoodShare program. How to report suspicious activity and the Trafficking Enforcement Units process for investigating this activity.

Normal Aging vs Memory Loss: Know the 10 Signs Presented by: Joan Litwitz, Program Director - Alzheimer’s Association, Greater WI Topics to be covered in this program include the myths and realities of memory changes with age, risk factors for developing Alzheimer’s disease, the 10 warning signs of Alzheimer’s disease, steps to obtaining a diagnosis and the benefits of an early diagnosis. There will be time for questions and answers.

Annual Business Meeting - Hors D’oeuvres served

Theme Night Dinner - ”Building A Team of Excellence” Sports Theme (see page 2 for more details)

Entertainment

3:00 p.m. - 4:30 p.m.

4:45 p.m. - 6:00 p.m.

6:45 p.m. - 8:00 p.m.

8:00 p.m. - 11:00 p.m.

Schedule of Events

Wednesday, June 19, 2013

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Registration

Breakfast

Workshops

Identifying & Dealing with Secondary Traumatic Stress &

Vicarious Trauma Presented by: Sarah Hessenauer, MSW, LCSW, PhD, Assistant Professor, UW-Whitewater There is an increasing attention to the fact that social workers provide services to those who have been traumatized, and as a result, either experience secondary traumatic stress or vicarious traumatization. It is thought that vicarious trauma leads to compassion fatigue when working with clients. There is concern that we have not provided social workers the tools necessary to deal with their exposure to working with those who have suffered from trauma. When this issue is left unaddressed, social workers are more likely to experience burn-out, compassion fatigue and physical symptoms such as increased stress, nightmares, difficulty sleeping, etc. This presentation will: 1) Define secondary traumatic stress and vicarious trauma as they relate to the field of social work 2) Present research related to secondary stress and vicarious trauma 3) Identify ways in which social work colleagues and organizations can support their staff who are exposed to trauma 4) Review coping skills and interventions social workers can implement to aid them in dealing with or preventing secondary or vicarious traumatization.

Protecting the Most Vulnerable: Abuse, Neglect &

Exploitation in the Older Adult Presented by: Rebecca Dutter, Goodwill Industries of Southeastern Wisconsin, Inc. As our population grows older we are faced with many issues as a community that we must face, one of them being how we protect our most vulnerable in the aging population. This workshop will explore the role of Adult Protective Services, the signs of abuse, neglect and exploitation, and who these victims are, who the abusers are, and what we, as a society and social service workers can do.

7:00 a.m. - 2:45 p.m.

7:00 a.m. - 8:45 a.m.

8:45 a.m. - 10:15 a.m.

Schedule of Events

Thursday, June 20, 2013

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Workshops (continued)

SIE for IM in CWW, OMG (LOL) - Part 1 Presented by: Tom Prete, President CW Solutions Which would you rather do—a root canal or process self-employment taxes for IM programs? Don’t answer that. Instead come to this double session and learn more about the policy and procedure for budgeting Self Employment Income (participants need to attend both sessions as this is a continuous training event—with a built in break between session times) In Part 1, we will review policy for BCP, CC and FS programs and the basic self-employment business structures including sole proprietorship, limited liability companies, partnerships, S-corporations, and corporations. We will explore all relevant tax forms for each entity type that are needed to determine eligibility for BadgerCare, FoodShare, and Child Care (Wisconsin Shares)

Communicating with a Person with Alzheimer’s Presented by: Joan Litwitz, Program Director - Alzheimer’s Association, Greater Wisconsin Communication is key to connecting with a person with Alzheimer's or any other dementia. Learn some new communication techniques for yourself, families and staff. We will cover creative responses including validation and redirection to reminiscing. Bring your questions and/or situations you would like to share.

“Selling” W-2 Case Management Presented by: Dave Turk W-2 services can definitely assist a participant in getting a job or in retaining a job. We know that, but how do we “sell” these services to participants? Dave Turk will walk through a “sales” approach to getting participants on board with the services that W-2 has to offer.

Break

8:45 a.m. - 10:15 a.m.

10:15 a.m. - 10:30 a.m.

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Schedule of Events

Thursday, June 20, 2013

Reminder… Workshops and Speakers are

subject to change.

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Workshops EBD/LTC MA Overview for Call Center Workers Presented by: Linda Auchue, Section Chief DHS CARES Call Center This session will provide an overview of the different Medicaid programs available to the elderly, blind and disabled population as well as the programs available to individuals who require Long Term Care Services. This session is geared toward Call/Change Center workers with minimal experience working with an EBD/LTC caseload.

Financial Exploitation “The Crime of the 21st Century” Presented by: Diane Walton, Goodwill Industries of Southeastern Wisconsin, Inc. Financial exploitation targeting older adults and the disabled individuals is a major problem that is growing across the United States. Financial exploitation is believed to cost the dis-abled and seniors an estimated $3 billion annually. It is a threat to the health, safety, dignity and independence of vulnerable adults and the elderly, but you can help prevent it from happening. This workshop is targeted at providing those who interact with this age group with the warning signs and the tools needed to help fight back.

SEI for IM in CWW, OMG (LOL) - Part 2 Presented by: Tom Prete, President CW Solutions In Part 2, we will conclude the explanation of the various tax forms and review detailed tax form examples. Participants will complete exercises on how to properly enter income and expenses information into CWW for Sole Proprietorships, Farm, Rentals, Partnerships, and S-Corporations. Every participant will receive a binder that includes the training guide, policy printouts, and examples of each type of business entity with the corresponding tax forms. Binders will only be available to participants in the workshop.

Social Security & SSI: Figuring out the Benefits

Including Age 18 Transition Presented by: Connie DaValt, Social Security Administration &Toni Bender, Social Security Administration

Recognizing and understanding the difference between SSDI and SSI can be confusing. Learn about entitlement factors for each program and what happens at age 18. Hear from the experts to gain a better understanding of both of these income sources.

10:30 a.m. - 12:00 p.m.

Schedule of Events

Thursday, June 20, 2013

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Workshops (continued)

Managing Stress: Tips for Stress-Reduced Living Presented by: Martina Gollin-Graves, MSW, APSW, Project & Outreach Manager at MHA This session will discuss increasing your awareness of individual stress triggers, recognizing how stress affects your thoughts, feelings and behaviors, and develop responses that allow you to work successfully and productively through stressful times.

Award Luncheon Hosted by: Christy Duhr, WSSA President 2012-2013

Workshops

Veterans Benefits with a Focus on VA Pension with

Housebound or Aid & Attendance Rate Presented by: Rock Larson, Wood County Veterans Service Officer An overview of veterans benefits with a focus on programs that can improve the quality of life for veterans and their families who are either elderly, disabled or economically disadvantaged.

Guardianship—What is it? Myths and Facts Presented by: Lisa Koenen, Goodwill Industries of Southeastern Wisconsin, Inc Is there a difference between competency and incapacity? If I can’t make my own decisions, who can? Why is guardianship needed? What is guardianship? Get the answers to these questions and many more. This session will explore guardianship and what that means not only to you as a parent, caregiver or older sibling but also to the disabled individual for who the guardianship is for.

10:30 a.m. - 12:00 p.m.

12:00 p.m. - 1:15 p.m.

1:15 p.m. - 2:45 p.m.

Schedule of Events

Thursday, June 20, 2013

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Workshops (continued)

FoodShare: YOUR Impact on the Community Presented by: Michelle Kramer, FoodShare Outreach Manger, Second Harvest Foodbank of Southern Wisconsin Would you cut out a $20 coupon for groceries each month? Of course you would! Being eligible for FoodShare and not claiming benefits is jut like passing up that $20 coupon for food every month. This is one example of FoodShare messaging that works. Second Harvest Foodbank of Southern Wisconsin will arm you with FoodShare facts to break stigma and share tools to help you talk about the FoodShare program to impact your clients and community. It’s hard to imagine that more than 188,000 seniors are eligible and not claiming their benefits! This is a problem we can fix. Share ideas and brainstorm in this session so everyone can leave with easy action items to make a difference. Connecting your clients to this critical resource helps them make ends meet while driving millions of federal tax dollars into Wisconsin communities every year.

Social Security On-Line Services : File Online for

Benefits, Disability Reports, Appeals & My SSA Presented by: Connie DaValt, Social Security Administration & Toni Bender, Social Security Administration

Want to file a disability application or an appeal? Need to change your address, direct deposit or obtain an immediate benefit verification letter? This session will give you step by step information about creating an on-line account, filing for benefits and receiving information from the comfort of your own home.

Depression: Real, Common and Treatable Presented by: Martina Gollin-Graves, MSW, APSW, Project & Outreach Manager at MHA This session will discuss recognizing signs and symptoms of depression, anxiety and suicide. Identify causes, triggers and ways of responding, as well as an increased knowledge of resources.

1:15 p.m. - 2:45 p.m.

Schedule of Events

Thursday, June 20, 2013

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PERSONAL INFORMATION: (Please print legibly)

Name: County:

Title: Work Phone: Home Phone:

Agency Name:

Agency Mailing Address:

City: State: Zip Code: Home Mailing Address: City: State: Zip Code:

E-mail address: Is this your first conference? Yes No Are you a WSSA Agency Liaison? Yes No

SESSION CHOICE INFORMATION: Please circle your session preferences below. The workshop descriptions are in the conference booklet. Al-though we prefer that you attend the sessions you have chosen, you may change your choice at the time of con-ference.

Choose one (1) for each time frame:

Wednesday, June 19, 2013 - 1:15 - 2:45 p.m. A B C D E

3:00 - 4:30 p.m. F G H I

Thursday, June 20, 2013 - 8:45 - 10:15 a.m. J K L M N

10:30 - 12:00 p.m. O P Q R S

1:15 - 2:45 p.m. T U V W X

76th Annual WSSA Conference 76th Annual WSSA Conference 76th Annual WSSA Conference

& Training Institute& Training Institute& Training Institute

June 19 & 20, 2013

Chula Vista Resort & Conference Center Wisconsin Dells, Wisconsin

QUESTIONS??? Call Sherri…

(262) 697-4549

REGISTRATION INFORMATION:

HONORARY LIFE MEMBERS—Free Registration

Full Conference Registration .......................................................................... $ 150.00

Full-Time Student (12 credits or more)—Full Conference Registration ............... $ 75.00

One-Day Attendance ...................................................................................... $ 100.00 Wednesday, June 19, 2013 -OR- Thursday, June 20, 2013

Full-Time Student (12 credits or more)—One-Day Attendance ........................... $ 50.00 Wednesday, June 20, 2013 -OR- Thursday, June 20, 2013

All the above fees include: Workshops, Handouts, and WSSA Membership

MEAL INFORMATION:

Full Meal Package (check preferences below) .................................................. $ 43.00

Past Presidents’ Luncheon — Wednesday, June 19 ..................................... $ 9.00 Baked Haddock Chicken Parmesan Veggie Platter

Theme Night — Wednesday, June 19 .......................................................... $ 17.00 Dinner Buffet Portabella Stacker

Breakfast Buffet — Thursday, June 20 .......................................................... $ 8.00

Award Luncheon — Thursday, June 20 ......................................................... $ 9.00 Beef Bordelaise Roast Pork Fettucini Alfredo (Veggie)

If you have special dietary needs, please list:

Total Registration & Meals: $

Complete ONE registration form for each person who will be attending the Training Institute. Mail the completed form(s), payment (check, money order or purchase order only) made payable to WSSA by June 6, 2013 to: Sherri Arnold e-mail: sherri.arnold@kenoshacounty.org Kenosha County Job Center/Goodwill Industries 8600 Sheridan Road Kenosha, WI 53143 Fax: (262) 697-4563

Requests for refunds must be in writing and received no later than June 10, 2013 (substitutions accepted)

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76th Annual WSSA Conference 76th Annual WSSA Conference 76th Annual WSSA Conference

& Training Institute& Training Institute& Training Institute

June 19 & 20, 2013

Chula Vista Resort & Conference Center Wisconsin Dells, Wisconsin