80 AN EMPIRICAL STUDY TO ENHANCE THE KNOWLEDGE AND … EMPIRICAL STUDY TO ENHAN… · AN EMPIRICAL STUDY TO ENHANCE THE KNOWLEDGE AND SKILLS THROUGH TRAINING Rajasekhar Devarapalli*,

International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976 - 6510(Online),

Volume 6, Issue 1, January (2015), pp. 758-770 © IAEME

758

AN EMPIRICAL STUDY TO ENHANCE THE

KNOWLEDGE AND SKILLS THROUGH TRAINING

Rajasekhar Devarapalli*, Saroja Pilli**, Prof. Vijayaratnam Naladi ***,

Dr.Srinivasarao Pallekonda****

*Research scholar (Ph.D), Department of Commerce and Business Administration,

Acharya Nagarjuna University, Nagarjuna Nagar, Guntur, Andhrapradesh, INDIA.

**Research scholar (Ph.D), Department of Commerce and Business Administration,


***Professor, Dept of Commerce & Business Administration,

Acharya Nagarjuna University, Nagarjuna Nagar, Guntur,AP.

****Guest faculty, MBA (HA), Department of Commerce and Business Administration,


ABSTRACT

Training is the continuous process and an act of increasing the skills and knowledge of an

employee for performing a particular task or work in the organization. The main objective of training

is to achieve a change in the behavior of the trainees. It can be viewed as a systematic planning

process which has its organizational purpose to impart and provide learning experience which helps

in achieving organizational goals and objectives. The training programme should mould the attitude

of worker toward other co-workers, supervisor and the organization. It must also create in them a

sense of responsibilities, interest in their job, and appreciation of enterprise’s goals and policies.

Effective and efficient training programme lower the employees turnover, absenteeism, stress in the

organization and helps in higher productivity, higher quality of work in low cost and improvement

and enhancement in motivation and self confidence of employees to perform a specific task or work

in the organization.

Keywords: Skills and Knowledge Enhancement, Development of Employees, Effective and

Efficient Training Program, Higher Productivity, Higher Quality of Work, of Time

INTERNATIONAL JOURNAL OF MANAGEMENT (IJM)

ISSN 0976-6502 (Print)

ISSN 0976-6510 (Online)

Volume 6, Issue 1, January (2015), pp. 758-770

© IAEME: http://www.iaeme.com/IJM.asp

Journal Impact Factor (2015): 7.9270 (Calculated by GISI)

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759

INTRODUCTION

Skill enhancement programs are focused around training that combines the best practices

from education, psychology, social work, career counseling, sports, and technology training.

Through skill training a person can improve their overall performance in any identified area and in

so doing can improve the overall quality of life. Skill enhancement or training typically uses a

combination of cognitive and behavior problem solving approaches, both of which are used to

strengthen a person's positive skill development. There are generally four parts to effect training in

specific skill enhancement: assessment, skills program construction and selection, implementation,

and feedback/evaluation.

NEED FOR THE STUDY

In today’s global HR practices a competent workforce underpins the success of the

organization. It is credit that staff possess the knowledge, skills, attitude and competencies required

for the optimism performance recognizing the training and learning needs necessary to equip staff

with the capabilities required to contribute to business success and programme in their career. Today

most of the organizations improvise employee’s performances through effective training and

learning. ITC is conducting massive training programmes to their employees for all round

development.

STATEMENT OF THE PROBLEM

Training enhances skills, knowledge, attitudes, competencies and ultimately worker

performance and productivity in organizations. Many organizations engage in training and

development of its staff and also have departments, units and sectors that cover training and

development. ITC Pvt limited is one such organization that practices training.

SAMPLING METHOD

The convenience sampling technique is used to select the employee respondents from ITC-

Chirala and ITC-Anaparti Units.

SIZE OF SAMPLE

The sample size was 560, made up of 18 managers, 42 Technicians, 29 office clerks, 22 supervisors,

11 Attenders, 19 watchman, 280 class-A workers, 139 class-B workers. The sample size of 560 was

small for the kind of study intended but time and financial resource constraints made it imperative to

restrict the sample to that size.

OBJECTIVES OF THE STUDY

1. to assess the extent to which the training has enhanced the knowledge & skills of the employees.

Hypothesis:

1. Training has cumulative effect on enhancing knowledge and skills among the employees of the

select organizations to a large extent.

International Journal of Management (IJM), ISSN 0976

Volume 6, Issue 1, January (2015), pp.

Analysis:

Table 1.1 Employees are Sponsored

Source: field study

The above table shows the opinions elicited from the respondents of the selected units on the

above statement. It is satisfying to observe from the data that about 39.7 perc

respondents against 33.6 percent of Anaparti division’s

extent to the view point, that employees are sponsored for training programmes on the basis of

carefully identified developmental

against 2.4 percent of Anaparti division

point. Against the above tendency

percent of Chirala division’s respondents who stated a little true to the same view point. Whereas a

meagre 12.4 percent of Anaparti division

Chirala division’s respondents who also

It can be concluded from the above analysis that the extent of

is more regarding the statement that

of carefully identified developmenta

Statistical analysis: With regard to the statement “

programmes on the basis of carefully identified developmental needs

from both the division are opined significantly differ in this aspect.

8.1

12.4

0

5

10

15

20

25

30

35

40

45

Not at all true

Chirala

Employees are sponsored for training programmes on the basis of carefully identified

Pe

rce

nta

ge

S.no Opinion of the respondents

1 Not at all true

2 A little true

3 Somewhat true

4 True to great extent

5 Very true

Total

International Journal of Management (IJM), ISSN 0976 – 6502(Print), ISSN 0976


760

re Sponsored for Training Programmes on The Basis o

Developmental Needs


It is satisfying to observe from the data that about 39.7 percent of

.6 percent of Anaparti division’s respondents stated that it is true to

employees are sponsored for training programmes on the basis of

identified developmental needs, followed by 11.9 percent of Chirala division

naparti division,s respondents who stated that very true to the above view

point. Against the above tendency, 19.6 percent of Anaparti division’s respondents against

respondents who stated a little true to the same view point. Whereas a

naparti division’s respondents stated not at all true against 8.1 percent

who also stated not at all true.

It can be concluded from the above analysis that the extent of the opinion

that employees are sponsored for training programmes on the basis

of carefully identified developmental needs as compared to a little true and not at all true.

With regard to the statement “Employees are sponsored for training

programmes on the basis of carefully identified developmental needs”, the respondents who were

division are opined significantly differ in this aspect.

10.9

26.1

39.7

19.6

32 33.6

A little true Somewhat true True to great

extent

Anaparti


Opinion of the respondents

ITC_ILTD

Chirala Division Anaparti Division

No of

respondents Percent

No of

respondents

Not at all true 25 8.1 31

A little true 34 10.9 49

Somewhat true 81 26.1 80

True to great extent 123 39.7 84

Very true 37 11.9 6

310 100 250

Chi-Sq = 28.749, P-Value = 0.000

ISSN 0976 - 6510(Online),

of Carefully Identified


ent of Chirala division’s

respondents stated that it is true to great

employees are sponsored for training programmes on the basis of

hirala division,s respondents

respondents who stated that very true to the above view

respondents against 10.9

respondents who stated a little true to the same view point. Whereas a

respondents stated not at all true against 8.1 percent of

the opinion true to great extent

employees are sponsored for training programmes on the basis

as compared to a little true and not at all true.

Employees are sponsored for training

”, the respondents who were

11.9

2.4

Very true


ITC_ILTD

Anaparti Division

No of

respondents Percent

31 12.4

49 19.6

80 32.0

84 33.6

6 2.4

250 100



Table 1.2 Those Sponsored For Training Programmes Take the Training Seriously

Source: field study

Where the employees worked for many years in the organization provided with fresh training

to get them updated with the latest developments in technology and other related areas of knowledge

and skills. Employees also utilize these op

workplace.

The above table presents the opinions of the respondents of the two units on the statement.

is satisfying to observe from the data that about 33.9

against 26.8 percent of Anaparti division

those sponsored for training program

Chirala division’s respondents against 24

true to great extent to the above view point. Against the above tendency

division’s respondents against 16.1

the same view point. Whereas a meager 4.0 percent of

true against 3.5 percent of Chirala division

from the above analysis that the extent of true

sponsored for training programmes take the training seriously

all true.

Statistical analysis: The significant P

significant difference in the opinion of the respondents on sponsored for training programmes take

16.1

30

0

5

10

15

20

25

30

35

40

Not at all true

Chirala Anaparti

Those who are sponsored for training programmes take the training seriously

Pe

rce

nta

ge


1 Not at all true

2 A little true

3 Somewhat true


5 Very true

Total



761

Those Sponsored For Training Programmes Take the Training Seriously



and skills. Employees also utilize these opportunities seriously and they tryout after returning to their

the opinions of the respondents of the two units on the statement.

is satisfying to observe from the data that about 33.9 percent of Chirala division

naparti division’s respondents stated that it is very true to the

those sponsored for training programmes take the training seriously, followed by 29.4

respondents against 24.0 percent of Anaparti division’s respondents who stated

true to great extent to the above view point. Against the above tendency, 30.0 percent of

respondents against 16.1 percent of Chirala division respondents stated not at all true t

the same view point. Whereas a meager 4.0 percent of Anaparti division’s respondents stated a little

hirala division’s respondents stated also a little true.

from the above analysis that the extent of true to great extent is more regarding

sponsored for training programmes take the training seriously as compared to a little true and not at

The significant P-value(0.003) of the chi-square test shows that t


3.5

17.1

29.4

4

15.2

24


extent

Anaparti



ITC_ILTD

Chirala Division

ITC_ILTD

Anaparti Division

No of

respondents Percent

No o

respondents





105 33.9 67

310 100 250

Chi-Sq = 16.035, P-Value = 0.003


Those Sponsored For Training Programmes Take the Training Seriously



portunities seriously and they tryout after returning to their

the opinions of the respondents of the two units on the statement. It

hirala division’s respondents

respondents stated that it is very true to the statement, that

ollowed by 29.4 percent of

’s respondents who stated

30.0 percent of Anaparti

stated not at all true to

respondents stated a little

respondents stated also a little true. It can be concluded

to great extent is more regarding statement that those

as compared to a little true and not at

square test shows that there is


33.9

26.8

Very true


ITC_ILTD

Anaparti Division

No of

respondents Percent

30.0

4.0

15.2

24.0

26.8

250 100



the training seriously by the division i.e., majority of the respondents

opined more positively in this aspect when co

Table 1.3 Employees in This Organization Participate In Determining the Training They Need

Source: field study

Training is linked with the performance appraisal

employee is trained through inhouse programme, due to technological, human and managerial

changes that have taken place, the employees are required to take sp

result, corporate companies were conducting these training in

above table demonstrates an observation made with the help of opinions elicited from the two sample

units. It is satisfying to observe from the data that about 42.6 percent of chirala division

respondents against 36.4 percent of A

to the view point, employees in this organization participate in determining the t

followed by 14.8 percent of chirala division

respondents who stated that very true to the above view point.

percent of anaparti division’s respond

stated not at all true to the same view point. Whereas a meagre 16.8 percent of anaparti division

respondents stated a little true against 9.0 percent of chirala division

true. It can be concluded from the above analysis that the extent of true to great extent is more

19.4 20

0

5

10

15

20

25

30

35

40

45

Not at all true

Chirala

Anaparti

Employees in this organization participate in determining the training they need

Pe

rce

nta

ge


1 Not at all true

2 A little true

3 Somewhat true


5 Very true

Total



762

the training seriously by the division i.e., majority of the respondents who were from chirala division

opined more positively in this aspect when compare with Anaparti division.

in This Organization Participate In Determining the Training They Need

with the performance appraisal and career development. Generally every


changes that have taken place, the employees are required to take special training programmes. As a

result, corporate companies were conducting these training in the form of refresher training.


observe from the data that about 42.6 percent of chirala division

ndents against 36.4 percent of Anaparti division respondents stated that it is true to great extent

employees in this organization participate in determining the t

percent of chirala division’s respondents against 11.2 percent of

respondents who stated that very true to the above view point. Against the above tendency 20.0

respondents against 19.4 percent of chirala division

stated not at all true to the same view point. Whereas a meagre 16.8 percent of anaparti division

respondents stated a little true against 9.0 percent of chirala division’s respondents state


9

14.2

42.6

16.8 15.6

36.4


extentEmployees in this organization participate in determining the training they need


ITC_ILTD

Chirala Division

ITC_ILTD

Anaparti Division

No of

respondents Percent

No of

respondents





46 14.8 28

310 100 250

Chi-Sq = 9.609, P-Value = 0.048


who were from chirala division

in This Organization Participate In Determining the Training They Need

and career development. Generally every


ecial training programmes. As a

the form of refresher training. The


observe from the data that about 42.6 percent of chirala division,s

naparti division respondents stated that it is true to great extent

employees in this organization participate in determining the training they need,

respondents against 11.2 percent of Anaparti division’s

Against the above tendency 20.0

ents against 19.4 percent of chirala division’s respondents who

stated not at all true to the same view point. Whereas a meagre 16.8 percent of anaparti division’s

respondents stated also a little


14.8

11.2

Very true

Employees in this organization participate in determining the training they need

ITC_ILTD

Anaparti Division

No of

respondents Percent

50 20.0

42 16.8

39 15.6

91 36.4

28 11.2

250 100



regarding the statement that employees in this organization participate in determining the training

they need as compared to a little true and

Statistical analysis: As per the chi

value(0.048) it is conclude that the statement “

determining the training they need

respondents opined in a dissimilar passion on this aspect.

Table 1.4 Employees sponsored for training go with a clear understanding of

Source: field study

The above table shows an observation

sample respondents of two selected units. It is apparent from the tab

respondents in two units have endorsed a positive note on the statement. However, in between the

units the response is mixed. It is found that 31.9 percent of

23.2 percent of Anaparti division

statement, that employees sponsored for training go with a clear understanding of

knowledge and skills. Conversely

percent of Chirala division’s respondents who stated that very true to the above

Against the above tendency

percent of Anaparti division’s respondents

meagre 8.1 percent of Chirala division

anaparti division’s respondents who

analysis that the extent of very true is more regarding

8.1

2.8

0

5

10

15

20

25

30

35

Not at all true

Chirala

Anaparti

Employees sponsored for training go with a clear understanding of the knowledge and

Pe

rce

nta

ge


1 Not at all true

2 A little true

3 Somewhat true


5 Very true

Total



763

employees in this organization participate in determining the training

as compared to a little true and not at all true.

As per the chi-square test mentioned above and its corresponding P

value(0.048) it is conclude that the statement “Employees in this organization participate in

determining the training they need”, and division are dependent to each other i.e., both the division

respondents opined in a dissimilar passion on this aspect.

Employees sponsored for training go with a clear understanding of

and skills

n observation is made with the help of opinions elicited from the

sample respondents of two selected units. It is apparent from the table that majority of the


units the response is mixed. It is found that 31.9 percent of Chirala division

naparti division’s respondents stated that they are true to great extent to the

that employees sponsored for training go with a clear understanding of

knowledge and skills. Conversely, 27.2 percent of Anaparti division’s respondents against 17.7

respondents who stated that very true to the above

Against the above tendency, 19.34 percent of Chirala division’s respo

’s respondents stated a little true to the same view point. Whereas a

hirala division’s respondents who stated not at all true against 2.8 percent of

who stated also not at all true. It can be concluded from the above

t of very true is more regarding the statement that empl

19.3

22.9

31.9

16.8

30

23.2


extentEmployees sponsored for training go with a clear understanding of the knowledge and


ITC_ILTD

Chirala Division

ITC_ILTD

Anaparti Division

No of

respondents Percent

No of

respondents





55 17.7 68

310 100 250

Chi-Sq = 19.285, P-Value = 0.001


employees in this organization participate in determining the training

square test mentioned above and its corresponding P-

Employees in this organization participate in

ependent to each other i.e., both the division

Employees sponsored for training go with a clear understanding of acquiring knowledge

is made with the help of opinions elicited from the

le that majority of the


hirala division’s respondents against

respondents stated that they are true to great extent to the

that employees sponsored for training go with a clear understanding of acquiring


respondents who stated that very true to the above statement.


ame view point. Whereas a

not at all true against 2.8 percent of

stated also not at all true. It can be concluded from the above

that employees sponsored for

17.7

27.2

Very true

Employees sponsored for training go with a clear understanding of the knowledge and

ITC_ILTD

Anaparti Division

No of

respondents Percent

2.8

16.8

30.0

23.2

27.2

250 100



training with a clear understanding of

and not at all true.

Statistical analysis: From the above chi

is conclude that, with regard to the statement “

understanding of the knowledge and skills they expected to acquire from training

respondents opinion is statistically significant at 5% level.

Table 1.5 Training Has Developed Knowledge in One or More of the Following in You

Source: field study

If you are career minded and driven to succeed, you understand the importance of continually

increasing your knowledge and skills. Ongoing training and education can boost your career growth

and unlock your full potential. Training has

skills.

An analysis regarding the

following areas of the sample respondents

Anaparti division’s respondents again

training will develop knowledge

respondents against 18.0 percent of A

followed by 23.5 percent of C

21.9

29.6

0

5

10

15

20

25

30

35

Procedures

Training has developed knowledge one or more of the following

Pe

rce

nta

ge


1 Procedures

2 Policy

3 Value

4 Responsibility

5 Culture

Total



764

with a clear understanding of acquiring the knowledge and skills as compared to a little true

From the above chi-square value (19.285) and its significant p

is conclude that, with regard to the statement “employees sponsored for training go with a clear

understanding of the knowledge and skills they expected to acquire from training

pinion is statistically significant at 5% level.

Has Developed Knowledge in One or More of the Following in You

career minded and driven to succeed, you understand the importance of continually


and unlock your full potential. Training has to encourage employees to increase

the statement that training has developed knowledge one or more

of the sample respondents is presented here. It can be observed that 29.6 percent of

respondents against 21.9 percent of Chirala division’s respondents stated that

knowledge in procedures, conversely 26.5 percent of chirala division

ndents against 18.0 percent of Anaparti division’s respondents are have

rcent of Chirala division’s respondents against 19.2 percent of A

13.2

26.5

23.5

17.6 1819.2

Policy Value Responsibility

Chirala



ITC_ILTD

Chirala Division

ITC_ILTD

Anaparti Division

No of

respondents Percent

No of

respondents

Procedures 68 21.9 74

41 13.2 44

82 26.5 45

Responsibility 73 23.5 48

Culture 46 14.8 39

310 100 250

Chi-Sq = 10.573, P-Value = 0.032


as compared to a little true

9.285) and its significant p-value(0.001), it

employees sponsored for training go with a clear

understanding of the knowledge and skills they expected to acquire from training”, the two division

Has Developed Knowledge in One or More of the Following in You

career minded and driven to succeed, you understand the importance of continually


ase their knowledge and

statement that training has developed knowledge one or more

observed that 29.6 percent of

respondents stated that

in procedures, conversely 26.5 percent of chirala division

respondents are have importance to a value,

ndents against 19.2 percent of Anaparti

14.8 15.6

Culture

Chirala Anaparti


ITC_ILTD

Anaparti Division

No of

spondents Percent

74 29.6

44 17.6

45 18.0

48 19.2

39 15.6

250 100



division’s respondents gave importance to

division’s respondents against 13.2

meagre 15.6 percent of Anaparti division

respondents have stated culture .

It can be concluded from the above analysis that majority of sample respondent

procedures and values as of irrelevant are areas to upgrade knowledge through training

Statistical analysis: The chi-square test and its corresponding significant p

division changes the opinion of the respondent changes

belongs to both the divisions opined disimilar passion.

Table 1.6 Which Type of Skills Have Facilitated You Enhance Your Performance Most

Source: field study

The above table shows the analysis

you to enhance your performance

division’s respondents against 21.6 percent

conceptual skills to enhance their performance, followed by 26.0 percent of

respondents against 25.5 percent of

21.6

28.4

0

5

10

15

20

25

30

Conceptual skills Technical skills

Skills has facilitated you enhance your performance most

Pe

rce

nta

ge


1 Conceptual skills

2 Technical skills

3 Operational skills

4 Managerial skills

5 Software skills

Total



765

gave importance to responsibility, where as meagre 17.6 percent of A

respondents against 13.2 percent of Chirala division’s respondents have policy, whereas

naparti division’s respondents against 14.8 percent of C

It can be concluded from the above analysis that majority of sample respondent

as of irrelevant are areas to upgrade knowledge through training

square test and its corresponding significant p-value reveals that as the

division changes the opinion of the respondent changes statistically at 5% level i.e., the respondents

belongs to both the divisions opined disimilar passion.

Which Type of Skills Have Facilitated You Enhance Your Performance Most

The above table shows the analysis on the statement that which type of skills

enhance your performance. It is clearly evident from the table that 28

respondents against 21.6 percent of Chirala division’s respondents ha

conceptual skills to enhance their performance, followed by 26.0 percent of

respondents against 25.5 percent of Chirala division’s respondents who stated that technical skil

25.5

14.8

24.226

15.6

18.8

Technical skills Operational skills Managerial skills

Chirala



ITC_ILTD

Chirala Division

ITC_ILTD

Anaparti Division

No of

respondents Percent

No of

respondents

Conceptual skills 67 21.6 71

Technical skills 79 25.5 65

Operational skills 46 14.8 39

Managerial skills 75 24.2 47

Software skills 43 13.9 28

310 100 250

Chi-Sq = 5.281, P-Value = 0.260


meagre 17.6 percent of Anaparti

espondents have policy, whereas a

percent of Chirala division’s

It can be concluded from the above analysis that majority of sample respondents stated

as of irrelevant are areas to upgrade knowledge through training.

value reveals that as the

statistically at 5% level i.e., the respondents

Which Type of Skills Have Facilitated You Enhance Your Performance Most

statement that which type of skills have facilitated

that 28.4 percent of Anaparti

respondents have stated that

conceptual skills to enhance their performance, followed by 26.0 percent of Anaparti division’s

stated that technical skills to

13.9

11.2

Software skills

Chirala Anaparti


ITC_ILTD

naparti Division

No of

respondents Percent

71 28.4

65 26.0

39 15.6

47 18.8

28 11.2

250 100



enhance their performance, conversely 24.2 percent of

percent of Anaparti division’s respondents have

performance, where as conversely 15.6 percent of

percent of Chirala division’s respondents have

performance, whereas a meagre 13.9 percent of C

of Anaparti division’s respondents ha

It can be concluded from the above analysis that majority of sample respondents has stated

conceptual skills and technical skil

skills.

Statistical analysis: Majority of the respondents opined that conceptual skills has facilitated to

enhance their performance most when compare with other skills followed by technical ski

opinion of the respondents between both the divisions are almost similar as per the insignificant p

value(0.26) of chi-square at 5% level.

Table 1.7 Do You Think That the Design of the Training Programme Is Satisfactory

S.no Opinion of the

respondents

1 Yes

2 No

Total

Source: field study

It is regular practice in the corporate companies as well as public sector units to organize

induction and other training programmes as it is an important practice to retain an employee, and

make a well planned advanced training programme by the human reso

(HRD) Such type of trainings to the employees will provide competitive advantage or edge to the

employees and the firm in which he/she works.

85.5

0

10

20

30

40

50

60

70

80

90

Pe

rce

nta

ge

Design of the training programme is satisfactory



766

, conversely 24.2 percent of Chirala division’s respondents against 18.8

’s respondents have stated that managerial skills to enhance their

rformance, where as conversely 15.6 percent of Anaparti division’s respondents against 14.8

’s respondents have stated that operational skills to enhance their

ereas a meagre 13.9 percent of Chirala division’s respondents against 11.2 percent

respondents have stated that software skills to enhance their performance.


conceptual skills and technical skills to enhance their performance as compared to other type of

Majority of the respondents opined that conceptual skills has facilitated to

enhance their performance most when compare with other skills followed by technical ski

opinion of the respondents between both the divisions are almost similar as per the insignificant p

square at 5% level.

You Think That the Design of the Training Programme Is Satisfactory

ITC_ILTD

Chorale

ITC_ILTD

Anaparti

No of

respondents Percent

No of

respondents

265 85.5 207

45 14.5 43

310 100 250

Chi-Sq = 0.753, P-Value = 0.386

ctice in the corporate companies as well as public sector units to organize


make a well planned advanced training programme by the human resource development

uch type of trainings to the employees will provide competitive advantage or edge to the

employees and the firm in which he/she works.

14.5

82.8

Yes No

Chirala

Anaparti

Design of the training programme is satisfactory



stated that managerial skills to enhance their


stated that operational skills to enhance their

ndents against 11.2 percent

stated that software skills to enhance their performance.


as compared to other type of

Majority of the respondents opined that conceptual skills has facilitated to

enhance their performance most when compare with other skills followed by technical skills and the

opinion of the respondents between both the divisions are almost similar as per the insignificant p-

You Think That the Design of the Training Programme Is Satisfactory

ITC_ILTD

Anaparti

respondents Percent

82.8

17.2

100

ctice in the corporate companies as well as public sector units to organize


urce development team.

uch type of trainings to the employees will provide competitive advantage or edge to the

17.2



As can be seen from table largest percentage of respondents 85.5 percent of chiral

compared with 82.8 percent of A

satisfactory. Majority of the employees also agreed with satisfactory of design of the training

programme as compared to meagre respondents 17.2 perc

percent of Chirala division.

It can be conclude that majority of the respondents stated design of the training programme

is satisfactory in this company as compared to minority

Statistical analysis: From the above table i

from both the divisions are satisfied about the design of the training programme and only 18% of the

respondents are not satisfied with this aspect and the difference in the opinio

divisions are more or less similar.

Table 1.8 Training has facilitated you to hone skills and knowledge

Source: field study

The above table shows the opinions of the respondents regarding

you to improve skills and knowledge in this company

of the respondents have agreed with the statement,

against 48.0 percent of anaparti division respondents. Against the above tendency

Anaparti division’s respondents against 38.7 percent of chirala division respondents

with the same view point or statement. It can be concluded

agreed to the statement that training has f

company.

61.3

0

10

20

30

40

50

60

70

Pe

rce

nta

ge

Training has facilitated you to hone skills and knowledge

S.no Opinion of the

respondents

1 Yes

2 No

Total



767

As can be seen from table largest percentage of respondents 85.5 percent of chiral

percent of Anaparti division stated that design of the training programme is


as compared to meagre respondents 17.2 percent from Anaparti division and 14.5

majority of the respondents stated design of the training programme

as compared to minority.

the above table it is conclude that more than 82 percent


respondents are not satisfied with this aspect and the difference in the opinio

divisions are more or less similar.


the opinions of the respondents regarding the training has facilitated

ledge in this company. It can be observed from the table that

agreed with the statement, as 61.3 percent of chirala division

against 48.0 percent of anaparti division respondents. Against the above tendency

respondents against 38.7 percent of chirala division respondents

with the same view point or statement. It can be concluded that majority of the respondents have

training has facilitated to hone the skills and knowledge in this ITC

38.7

48

Yes No

Chirala Anaparti


ITC_ILTD

Chorale

No of respondents percent respondents

190 61.3

120 38.7

310 100

Chi-Sq = 9.891, P-Value = 0.002


As can be seen from table largest percentage of respondents 85.5 percent of chirala division

that design of the training programme is


ent from Anaparti division and 14.5

majority of the respondents stated design of the training programme

t is conclude that more than 82 percent of the respondents


respondents are not satisfied with this aspect and the difference in the opinion between the two


the training has facilitated

. It can be observed from the table that majority

61.3 percent of chirala division’s respondents

against 48.0 percent of anaparti division respondents. Against the above tendency, 52.0 percent of

respondents against 38.7 percent of chirala division respondents have not agreed

that majority of the respondents have

skills and knowledge in this ITC

52


ITC_ILTD

Anaparti

No of

respondents Percent

120 48.0

130 52.0

250 100



768

Statistical analysis: About 61% of the respondents from chirala division and 48% from Anapathi

division opined that the training has facilitated them to hone skills and knowledge and the remaining

% are against to the above said statement and the difference is statistically significant as per the chi-

square test.

FINDINGS

1. It is found satisfying to observe from the analysis that about 39.7 percent of chirala division

respondents against 33.6 percent of anaparti division’s respondents stated that it is true to great

extent to the view point, employees are sponsored for training programmes on the basis of carefully

identified developmental needs. Followed by 11.9 percent of chirala division’s respondents against

2.4 percent of anaparti division’s respondents who stated that very true to the above view point.

Against the above tendency 19.6 percent of anaparti division’s respondents against 10.9 percent of

chirala division’s respondents who stated a little true to the same view point. Whereas a meagre 12.4

percent of anaparti division’s respondents stated not at all true against 8.1 percent of chirala

division’s respondents stated also not at all true.

2. It is found from the analysis that majority of respondents satisfied that about 33.9 percent of

chirala division’s respondents against 26.8 percent of anaparti division’s respondents stated that it is

very true to the view point. Those who are sponsored for training programmes they take training

seriously. Followed by 29.4 percent of anaparti division’s respondents against 24.0 percent of chirala

division’s respondents who stated that true to great extent to the same above view point. Against the

above tendency 30.0 percent of anaparti division’s respondents against 16.1 percent of chirala

division’s respondents who stated not at all true to the same view point. Whereas a meager 4.0

percent of anaparti division’s respondents against 3.5 percent of chirala division’s respondents stated

a little true.

3. It can be found from th analysis it is satisfying to observe from the data that about 42.6

percent of chirala division respondents against 36.4 percent of anaparti division respondents stated

that it is true to great extent to the view point, employees in this organization participate in

determining the training they need. Followed by 14.8 percent of chirala division respondents against

11.2 percent of anaparti division respondents who stated that very true to the same view point.

Against the above tendency 20.0 percent of anaparti division respondents against 19.4 percent of

chirala division respondents who stated not at all true to the same view point. Whereas a meagre 16.8

percent of anaparti division as compared to 9.0 percent of chirala division respondents stated also a

little true.

4. It is found that 31.9 percent of chirala division respondents against 23.2 percent of anaparti

division respondents stated that true to great extent to the view point, that employees sponsored for

training go with a clear understanding of the knowledge and skills what they expected to acquire

from training. Conversely 27.2 percent of anaparti division respondents against 17.7 percent of

chirala division respondents who stated that very true to the same view point. Against the above

tendency 19.3 percent of chirala division respondents against 16.8 percent of anaparti division

respondents who stated a little true to the same view point. Whereas a meager 8.1 percent of chirala

division against 2.8 percent of anaparti division’s respondents stated not at all true.

5. It is found from the analysis regarding statement that training has developed knowledge one

or more following skills of the sample respondents it can be observed that 29.6 percent of anaparti

division respondents against 21.9 percent of chirala division respondents stated that training

developed skills in procedures, conversely 26.5 percent of chirala division respondents against 18.0

percent of anaparti division respondents are have a value, followed by 23.5 percent of chirala

division respondents against 19.2 percent of anaparti division respondents have a responsibility,

further as 17.6 percent of anaparti division respondents against 13.2 percent of chirala division



769

respondents have a policy, whereas meagre 15.6 percent of anaparti division respondents against

14.8 percent of chirala division respondents are stated culture .

6. It is found from the analysis regarding statement that which type of skills has facilitated to

enhance your performance of the sample respondents, it is clearly evident that 28.4 percent of

anaparti division respondents against 21.6 percent of chirala division respondents has stated that

conceptual skills to enhance their performance, followed by 26.0 percent of anaparti division

respondents against 25.5 percent of chirala division respondents has stated technical skills,

conversely 24.2 percent of chirala division respondents against 18.8 percent of anaparti division

respondents has stated that managerial skills can enhance their performance, similarly conversely

15.6 percent of anaparti division respondents against 14.8 percent of chirala division respondents

has stated that operational skills to enhance their performance, whereas a meagre 13.9 percent of

chirala division respondents against 11.2 percent of anaparti division respondents has stated that

software skills to enhance their performance.

7. It is found from the analysis largest percentage of respondents 85.5 percent of chirala division

compare with 82.8 percent of anaparti division, mentioned that design of the training programme is

satisfactory. Excellent training programmes were conducted and design of the training programmes

also excellent. Majority of the employees also agreed with satisfactory of design of the training

programme.

8. It is found from the analysis that the training has facilitated you to improve skills and

knowledge in this company, majority of the respondents agreed with the view point, that refers 61.3

percent of chirala division respondents against 48.0 percent of anaparti division respondents. Against

the above tendency 52.0 percent of anaparti division respondents against 38.7 percent of chirala

division respondents not agreed with the same view point.

SUGGESTIONS

1. Regarding the insufficiency employees training needs about 32 percent of Anaparti division

against 19 percent of Chirala division respondents are stated that not true and a little true, hence it is

suggested the training department identify the carefully requirements of the training so that training

could be a comprehensive and will be useful in larger way.

2. Regarding training programmes sponsoring employees are seriously learning about 34

percent anaparti division against 19.6 percent of chirala division respondents stated that not at all

true. Hence it is suggested to ITC HR and training manager the training for effective also suggested

create training modules more useful for their career development so that the employees can take

seriously it will be useful both parties.

3. Regarding training has facilitated to hone skills and knowledge in anaparti division about 52

percent against 38 percent of chirala division’s respondents stated that No. hence it is suggested to

the organization the traininig modules should be novel and current needs of the organization as well

as employees. As it is leads to training has facilitated to hone skills and knowledge.

CONCLUSION

The strong need for higher productivity and performance has been felt in every organization

across the world because the situation is very competitive it has become very difficult to increase

sales due to tough competition. The way to solve this problem through cost reduction, and optimum

utilization and performance of human resource. The management has to ensure that the employees

have awareness about their career path and career mapping for every individual, which results in

employees to work with commitment and passion. Further, the average opinion score of the

respondents who ware from chirala (2.9487) is significantly greater than the anaparti (2.7977)



770

respondents is training has enhanced skills and knowledge and career development by the anaparti

division is significantly good than the anaparti division.

REFERENCES

1. Milanese & Virginia M. Stress in work place: A Hidden Cost Factor, H.R. Focus, 2003.

Galgotia Publishing. personal today. Vol.12.p.34-39

2. Dragon and Chuang, & .Raju Arisetti: Stress Strikes Corporate World, Economic Times

Esquire 2001. McGraw-Hill. Koghakusha, Ltd. Tokya, 1976,vol .6. p.12-15

3. Schuler & Terry A. Beehr:The Current Debate about the meaning of job stress, Journal of

Organizational Behavior Management, 2001. McGraw-Hill.vol.11,pp.28-31

4. Neo,John M. Ivancevich and Michael T.Matteson: Organizational behavior and management,

(3rd ed) Irwin, Homewood iii,1986.pp.67-73.

5. Gordon, S. Watkins, Paul A. Dodd, McNaughton and Paul parsons, The Management of

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6. George R.Terry & Stephen Franklin: Principle of Management, All India Trawler Book

Seller, New Delhi, 1984, p. 41.

7. Dwiwedi, R.S; Managing Human Resources – Personnel Management in Indian Enterprises,

Galgotia Publishing Co; 1997, p.4.

8. Human Development Report 2001, Oxford University Press, New York, p.9.

9. Amoo, Elizibeth N,A, Indian Journal of Training and Development 1994 ,p,132

10. Bannerji K.L “Evaluation of training – A study of Supervisory Development” Indian Journal

of Training and Development, 1981, 11(4).

11. Dr. Amarja satish nargunde, “Soft Skills: A Theoretical Perspective” International Journal of

Marketing & Human Resource Management (IJMHRM), Volume 4, Issue 3, 2013, pp. 38 -

44, ISSN Print: 0976 – 6421, ISSN Online: 0976- 643X.

12. M.Sudarsan and Ponramalingam, “Significance of The Training on Enhancing Effectiveness

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Volume 4, Issue 4, 2013, pp. 1 - 8, ISSN Print: 0976-6502, ISSN Online: 0976-6510.

13. Samsonpackianathan and Rajagopal Narayana, “Employability Skills: A Conceptual

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Documents

80 AN EMPIRICAL STUDY TO ENHANCE THE KNOWLEDGE AND … EMPIRICAL STUDY TO ENHAN… · AN EMPIRICAL STUDY TO ENHANCE THE KNOWLEDGE AND SKILLS THROUGH TRAINING Rajasekhar Devarapalli*,