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9 Businesses Doing Facebook Right: What You Need to Know
Citation preview
9 Businesses Doing Facebook Right
Presented By Mike Stelzner & Andrea Vahl
Page 2 ©2012 Social Media Examiner • Do NOT distribute
The big question
! What is working right now on Facebook? ! We will cover
! 9 Successful Facebook Pages ! Small and Large Businesses ! B2B and B2C ! Different industries
! What they are doing right and how you can benefit
Page 3 ©2012 Social Media Examiner • Do NOT distribute
Michael Stelzner
! Founder and CEO, Social Media Examiner
! Author ! Launch: How to Quickly Propel
Your Business Beyond the Competition
! Writing White Papers: How to Capture Readers and Keep Them Engaged Twitter: @mike_stelzner
Page 4 ©2012 Social Media Examiner • Do NOT distribute
Andrea Vahl
! Co-author, Facebook Marketing: All-in-one for Dummies ! Social media consultant for
small businesses ! Community manager for
Social Media Examiner
Twitter: @andreavahl
Page 5 ©2012 Social Media Examiner • Do NOT distribute
Facebook stats
! Facebook’s growth is not slowing ! 955 million monthly users and 552 million daily ! 25% of users visit the site at least 5x daily (Edison
Research) ! 72% of marketers plan to increase their use of Facebook
in 2012 (2012 Social Media Marketing Industry Report) ! Mobile Facebook use is also increasing
! 54% of users access via mobile (SocialBakers) ! More than half of mobile users visit daily (comScore)
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Smart Passive Income
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Add personal info
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Variety of content
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Key takeaways
! Facebook.com/SmartPassiveIncome ! Get personal
! Photos and day-to-day details ! Variety of content
! Questions ! Mixed media ! Promote others
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Home Depot
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Cover photo actions
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Photo inspiration
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Feature your employees
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Key takeaways
! Facebook.com/HomeDepot ! Use Checkins ! Photos rule
! Add links ! Variety of photos
! Feature employees/behind the scenes
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How to Market Your Horse Business
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Contests engage
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Use apps
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Key takeaways
! Facebook.com/HowtoMarketYourHorseBusiness ! Use Contests
! Good for community ! Promote your product/service
! Post often ! Use Apps
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Salesforce
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Content ideas
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Highlights
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Key takeaways
! Facebook.com/salesforce ! Have fun! ! Have valuable content
! Webinars ! Use highlights
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Little Man Ice Cream
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Current information
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Key takeaways
! Facebook.com/LittleManIceCream ! Change cover photo often ! Tell people what’s happening now ! Feature events to add fun
Page 26 ©2012 Social Media Examiner • Do NOT distribute
Tumi
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Fan-gated content
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Feature and pin
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Key takeaways
! Facebook.com/TumiTravel ! Consider fan gating special content ! Case studies can bring about ideas ! Pin important posts to the top
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Medtronic Diabetes
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Crowdsource
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Ask & answer questions
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Key takeaways
! facebook.com/medtronicdiabetes ! Crowdsource your content – feature clients ! Ask and Answer questions ! Have a Page Policy
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Humpherys Homes
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Sharing his life as an agent
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Sharing his life as dad
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Key takeaways
! facebook.com/californiarealtor ! If your job is about “you” consider
using your personal profile ! Use lots of photos and stories
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Campbell’s Condensed Soup
Page 39 ©2012 Social Media Examiner • Do NOT distribute
Love your fans
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Use Facebook for customer service
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Key takeaways
! Facebook.com/CampbellsCondensedSoup ! Love your Fans ! Provide excellent customer service
! Know how to respond to complaints ! Be understanding
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9 Take-home lessons
! Invest in stunning cover photos ! Mix up your content variety (photos, questions, links) ! Use apps to enhance your page (contests, …) ! Thank your fans ! Show photos of your employees ! Consider special gated content ! Share the stories of your customers ! If using your personal profile, get personal ! Service your customers via Facebook
Page 43 ©2012 Social Media Examiner • Do NOT distribute
How to learn a lot more
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Facebook Success Summit 2012
! 3rd Annual professional development event for marketers and business owners ! How to best market with Facebook ! October 2-23, 2012
! Biggest names in industry present (20 experts) ! Mari Smith, Dave Kerpen, Amy
Porterfield, John Haydon, Brian Carter, Mark Schaeffer, Chris Treadaway, Jesse Stay and Andrea Vahl, as well as companies like Campbell’s Soup, Intel and Autodesk.
Page 45 ©2012 Social Media Examiner • Do NOT distribute
Presenter spotlight
! 10 book authors and MANY Facebook managers ! Three panels
! Small, B2B and big B2C ! Presentation topics:
! Developing a Facebook marketing strategy
! Growing and engaging a Facebook following
! Selling with Facebook (Facebook commerce)
! Community building
! Facebook integration
! Facebook promotions
! Facebook analytics
! Facebook advertising ! and much more
Page 46 ©2012 Social Media Examiner • Do NOT distribute
Why you should attend…
! Discover the newest ways to market with Facebook ! Learn how to best measure the effectiveness of your
Facebook activities ! Uncover how to sell your products and services via
Facebook ! See what pros are doing
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Early bird offer
! Summit ticket price: $597 ! Early bird offer: ONLY $297 (50% off!)
! PLUS: Get $647 in FREE bonuses (11 video courses/ebooks)
! FREE 30 min. Skype session w/ Andrea ! How to improve your Facebook page ! Randomly draw 2 people TODAY from first 100
! Fine print ! Sale expires Thursday, Sep20th (at midnight Pacific) ! Go here: http://bit.ly/fbss12half
Page 48 ©2012 Social Media Examiner • Do NOT distribute
Questions?
! Andrea & Mike take your questions about Facebook marketing
! Special offer at http://bit.ly/fbss12half ! Facebook Success Summit 2012 only
$297 (50% savings)! ! Special offer expires this Thursday,
Sep 20 at midnight Pacific ! Today we’ll draw 2 people to win
free Skype time with Andrea