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9 Businesses Doing Facebook Right Presented By Mike Stelzner & Andrea Vahl

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9 Businesses Doing Facebook Right: What You Need to Know

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Page 1: 9 Biz Facebook Full2

9 Businesses Doing Facebook Right

Presented By Mike Stelzner & Andrea Vahl

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Page 2 ©2012 Social Media Examiner • Do NOT distribute

The big question

!   What is working right now on Facebook? !   We will cover

!   9 Successful Facebook Pages ! Small and Large Businesses ! B2B and B2C ! Different industries

!   What they are doing right and how you can benefit

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Michael Stelzner

!  Founder and CEO, Social Media Examiner

!  Author !   Launch: How to Quickly Propel

Your Business Beyond the Competition

!  Writing White Papers: How to Capture Readers and Keep Them Engaged Twitter: @mike_stelzner

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Andrea Vahl

!  Co-author, Facebook Marketing: All-in-one for Dummies !   Social media consultant for

small businesses !  Community manager for

Social Media Examiner

Twitter: @andreavahl

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Facebook stats

!   Facebook’s growth is not slowing !   955 million monthly users and 552 million daily !   25% of users visit the site at least 5x daily (Edison

Research) !   72% of marketers plan to increase their use of Facebook

in 2012 (2012 Social Media Marketing Industry Report) !   Mobile Facebook use is also increasing

!   54% of users access via mobile (SocialBakers) !   More than half of mobile users visit daily (comScore)

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Smart Passive Income

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Add personal info

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Variety of content

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Key takeaways

! Facebook.com/SmartPassiveIncome !   Get personal

!   Photos and day-to-day details !   Variety of content

!   Questions !   Mixed media !   Promote others

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Home Depot

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Cover photo actions

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Photo inspiration

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Feature your employees

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Key takeaways

! Facebook.com/HomeDepot !   Use Checkins !   Photos rule

!   Add links !   Variety of photos

!   Feature employees/behind the scenes

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How to Market Your Horse Business

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Contests engage

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Use apps

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Key takeaways

! Facebook.com/HowtoMarketYourHorseBusiness !   Use Contests

!   Good for community !   Promote your product/service

!   Post often !   Use Apps

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Salesforce

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Content ideas

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Highlights

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Key takeaways

! Facebook.com/salesforce !   Have fun! !   Have valuable content

!   Webinars !   Use highlights

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Little Man Ice Cream

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Current information

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Key takeaways

! Facebook.com/LittleManIceCream !   Change cover photo often !   Tell people what’s happening now !   Feature events to add fun

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Tumi

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Fan-gated content

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Feature and pin

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Key takeaways

! Facebook.com/TumiTravel !   Consider fan gating special content !   Case studies can bring about ideas !   Pin important posts to the top

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Medtronic Diabetes

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Crowdsource

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Ask & answer questions

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Key takeaways

! facebook.com/medtronicdiabetes !   Crowdsource your content – feature clients !   Ask and Answer questions !   Have a Page Policy

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Humpherys Homes

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Sharing his life as an agent

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Sharing his life as dad

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Key takeaways

! facebook.com/californiarealtor !   If your job is about “you” consider

using your personal profile !   Use lots of photos and stories

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Campbell’s Condensed Soup

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Love your fans

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Use Facebook for customer service

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Key takeaways

! Facebook.com/CampbellsCondensedSoup !   Love your Fans !   Provide excellent customer service

!   Know how to respond to complaints !   Be understanding

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9 Take-home lessons

!   Invest in stunning cover photos !   Mix up your content variety (photos, questions, links) !   Use apps to enhance your page (contests, …) !   Thank your fans !   Show photos of your employees !   Consider special gated content !   Share the stories of your customers !   If using your personal profile, get personal !   Service your customers via Facebook

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How to learn a lot more

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Facebook Success Summit 2012

!   3rd Annual professional development event for marketers and business owners !   How to best market with Facebook !   October 2-23, 2012

!   Biggest names in industry present (20 experts) !   Mari Smith, Dave Kerpen, Amy

Porterfield, John Haydon, Brian Carter, Mark Schaeffer, Chris Treadaway, Jesse Stay and Andrea Vahl, as well as companies like Campbell’s Soup, Intel and Autodesk.

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Presenter spotlight

!   10 book authors and MANY Facebook managers !   Three panels

!   Small, B2B and big B2C !   Presentation topics:

!   Developing a Facebook marketing strategy

!   Growing and engaging a Facebook following

!   Selling with Facebook (Facebook commerce)

!   Community building

!   Facebook integration

!   Facebook promotions

!   Facebook analytics

!   Facebook advertising !   and much more

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Why you should attend…

!   Discover the newest ways to market with Facebook !   Learn how to best measure the effectiveness of your

Facebook activities !   Uncover how to sell your products and services via

Facebook !   See what pros are doing

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Early bird offer

!   Summit ticket price: $597 !   Early bird offer: ONLY $297 (50% off!)

!   PLUS: Get $647 in FREE bonuses (11 video courses/ebooks)

!   FREE 30 min. Skype session w/ Andrea !   How to improve your Facebook page !   Randomly draw 2 people TODAY from first 100

!   Fine print !   Sale expires Thursday, Sep20th (at midnight Pacific) !   Go here: http://bit.ly/fbss12half

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Questions?

!   Andrea & Mike take your questions about Facebook marketing

!   Special offer at http://bit.ly/fbss12half !   Facebook Success Summit 2012 only

$297 (50% savings)! !   Special offer expires this Thursday,

Sep 20 at midnight Pacific !   Today we’ll draw 2 people to win

free Skype time with Andrea