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9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University Computer Information Systems This research is supported by Dr. Mike Letsky Grant #66001-00-1-8967

9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

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Page 1: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 1© Hayne, Smith and Vijayasarathy (2005)

Shared Information and Virtual Surfaces

Stephen C. HayneCap Smith

Leo Vijayasarathy

Colorado State UniversityComputer Information Systems

This research is supported by Dr. Mike Letsky Grant #66001-00-1-8967

Page 2: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 2© Hayne, Smith and Vijayasarathy (2005)

DCOG(Hutchins)

DCOG(Hutchins)

InfoSharing(Stasser)

InfoSharing(Stasser) Templates

(Gobet & Simon)Templates

(Gobet & Simon)

RPD(Klein)RPD

(Klein)

EBR(Pennington

& Hastie)

EBR(Pennington

& Hastie)Transacti

veMemory(Wegner)

Transactive

Memory(Wegner)

StimulatingStructures

(Grasse)

StimulatingStructures

(Grasse)

Awareness

(Dourish)

Awareness

(Dourish)

Shared Mental Models(Cannon-Bowers)

Shared Mental Models(Cannon-Bowers)

Collaboration and Cognition

Page 3: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 3© Hayne, Smith and Vijayasarathy (2005)

ResponseSelection

Stimulating Structure

Situation

Assessment ExecutionPattern

Communication

(Cognitive Chunk or Template)

Team Recognition Primed Decision Making

Collaboration and Cognition

• Knowledge is not action. • Knowledge is situational. • Action is in the situation. (Peter Keen)

Page 4: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 4© Hayne, Smith and Vijayasarathy (2005)

The Model Human Processor(from Card, Moran, and Newell)

Page 5: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 5© Hayne, Smith and Vijayasarathy (2005)

Multiple Independent Channels of Working Memory(Baddeley)

Page 6: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 6© Hayne, Smith and Vijayasarathy (2005)

Memory Chunks(Simon, etc.)

Page 7: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 7© Hayne, Smith and Vijayasarathy (2005)

Template Theory

• Recent refinement of memory chunks (Gobet and Simon, 1996, 1998, 2000)

• Experienced people create complex structures called “templates”

• Templates have a core, slots and linkages to other templates which facilitate fast access to long term memory

• Templates can store at least 10 items and are often labeled

Page 8: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 8© Hayne, Smith and Vijayasarathy (2005)

Chess Template

Page 9: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 9© Hayne, Smith and Vijayasarathy (2005)

Template Creation

• Goal Oriented: a deliberate, conscious process (explicit)

• Perceptual: a continuous, automatic process (implicit)

• Perceptual dominates in many areas, i.e. verbal learning, chess expertise and problem solving. (Gobet et al., 2001)

Page 10: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 11© Hayne, Smith and Vijayasarathy (2005)

ResponseSelection

Situation

Assessment ExecutionPattern

Communication

Team Recognition Primed Decision Making

Collaboration and Cognition

SLOT

CORE

Page 11: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 13© Hayne, Smith and Vijayasarathy (2005)

Experimental Design

Tool

Training

Implicit/Item

(20)

Implicit/Chunk

(6)

Explicit/Item

(10)

Explicit/Chunk

(13)

Page 12: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 14© Hayne, Smith and Vijayasarathy (2005)

Hypotheses• H1: In a pattern-recognition task, the

outcome quality of teams supported with a chunk-sharing tool will be greater than the outcome quality of teams supported with a discrete-item tool.

• H2: In a pattern-recognition task, the outcome quality of the teams with implicit training will be greater than the outcome quality of the teams with explicit training.

Page 13: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 15© Hayne, Smith and Vijayasarathy (2005)

• Cooperative 3-Player Game

• Each player has 7 Tokens (numbered 1-7)

• Opponent has asymmetric resources – Patterns: Definitive, Equivocal, Uncertain

• Team places tokens so total >= opponent

• Incentive– Points in each trial ($.50/point/person)

– Time of play (countdown $1/person starting @ 1 minute)

• Play is interactive

Decision Game

Page 14: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 16© Hayne, Smith and Vijayasarathy (2005)

• Outcome Quality: the overall measure of team performance. It was assessed by computing the number of regions won by a team in a trial.

Dependent Measure

Page 15: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 17© Hayne, Smith and Vijayasarathy (2005)

Revealed InformationRevealed Information

Template Label Indication with

Confidence

Template Label Indication with

Confidence

Page 16: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 18© Hayne, Smith and Vijayasarathy (2005)

Patterns

1

19

20

9

14

1

1

1

19

20

14

1

1

10

1

19

20

14

1

1

1

9 10 14Template Labels

Page 17: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 19© Hayne, Smith and Vijayasarathy (2005)

Our Patterns as Templates

1

19

20

9

14

1

1

1

19

20

14

1

1

10

1

19

20

14

1

1

1

9 10 14

Core Slot

Template Labels

Page 18: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 20© Hayne, Smith and Vijayasarathy (2005)

Experimental Setting

Page 19: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 21© Hayne, Smith and Vijayasarathy (2005)

• Demographics:– 73.7% Male (sophomores and seniors)

– Average Age: 23

• Subjects were paid ~ $2000…

Data Collected

Page 20: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 22© Hayne, Smith and Vijayasarathy (2005)

Results - Descriptive

Training Tool Mean Std. Dev. N

IT IS 6.26 .786 119

CS 6.86 .543 36

Total 6.40 .778 155

ET IS 6.89 .315 55

CS 6.65 .599 78

Total 6.75 .514 133

Total IS 6.46 .734 174

CS 6.72 .588 114

Total 6.56 .691 288

Page 21: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 23© Hayne, Smith and Vijayasarathy (2005)

Results - Anova

Source df Mean Square

F Sig.

Training (IT vs. ET) 1 2.67 6.51 .011

Tool (IS vs. CS) 1 1.97 4.81 .029

Training * Tool 1 10.44 25.52 .000

Page 22: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 24© Hayne, Smith and Vijayasarathy (2005)

Summary

• Our Stimulating Structure (chunk), mapped to cognitive templates/chunks was an effective pattern sharing tool.

• Perceptual/Implicit training is better than Goal-Oriented/Explicit training for pattern recognition.

• Cognitive fit between training and tool is important.

Page 23: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 25© Hayne, Smith and Vijayasarathy (2005)

Summary

• Our Stimulating Structure (chunk), mapped to cognitive templates/chunks was an effective pattern sharing tool.

• In the pattern-recognition task domain, we recommend creating tools for sharing “labeled” patterns to facilitate shared cognition.

Page 24: 9/03 1 © Hayne, Smith and Vijayasarathy (2005) Shared Information and Virtual Surfaces Stephen C. Hayne Cap Smith Leo Vijayasarathy Colorado State University

9/03 26© Hayne, Smith and Vijayasarathy (2005)

Questions?