DRIVERS1Niya- CRM WHO ARE DRIVERSRoute map Of the company2Niya- CRM DRIVERS ARE THE BESTDrivers always smile at customersDrivers are the easy preyDrivers are very loyal to their jobsDrivers love to speak about themselves Drivers are well informed3Niya- CRM PROFESSIONAL DRIVERS AND THEIR ESSENTIAL QUALITIES1. Having necessary social etiquettes is a must for any professional driver.4Niya- CRM RIS ! SAFET" #EASURES They must also have knowledge of risk management They must be aware about both personal and public safety measures to ensure the safety of the public5Niya- CRM FUEL $ONSU#PTION #%n%m%&e you' (eh%c)e u*eD'%(e %n the '%+ht +ea'D'%(e *mooth)y #%n%m%&e fue) ,a*te- %n %-)%n+Don.t Spee- /un)e** %t* %mpo'tant0Loo1 afte' you' (eh%c)e.* ty'e*U*e a%' con-%t%on%n+T'a(e) )%+hteep you' (eh%c)e %n +oo- con-%t%on6Niya- CRM LO$AL 2EO2RAPH" They must also have knowledge of local geography along with short cuts to save timeAwareness about latest motor vehicle laws and relevant regulations is also must for becoming a professional driver. They must also be able to plan a route for comfort efficiency and safety.They must be able to cope with a wide range of road surfaces and weather conditions7Niya- CRM PERSONAL QUALITIESDrivers need to be friendly polite and able to relate well to a wide range of customers.Drivers also need to be responsible alert and patient as they often drive along busy and congested roads and are responsible for the safety of the valuable productsDrivers need to have good hearing and eyesightDrivers are one of the fine art human beings 8Niya- CRM DRIVERS #UST HAVE A $LEAN AND TID" APPEARAN$E 9Niya- CRM $)ean Sha(enP'e**e- Un%fo'mDa%)y Po)%*he- *hoe3*Pen ! Pape' Han-yNeat ha%' $ut#an%cu'e/na%)*0Bo-y o-o'D'%(e'* mu*t 4e punctua) an- hone*tDO NOT DRIN ! DRIVE10Niya- CRM http!""www.youtube.com"watch#v$%1s&T'(ny)o% *ou tube +ideoROLE PLA" ! 2A#ES 5 6 7$OVERIN2 THE ABOVE SLIDES8Niya- CRM 11FOLLOW TRAFFI$ RULES 12Niya- CRM VEHI$LE 5#AINTENAN$E2ene'a) #a%ntenance,nder this category we provide some simple guidelines to ensure that your vehicle doesn-t have any problems on an everyday basis. Engine Oil ! To prevent engine corrosion it is very important that the engine maintains the amount of oil it is supposed to receive. )egligence in this aspect will lead to a deteriorating engine performance resulting in less mileage. Lights ! .t is important for the lights to be properly focused for your own and for the oncoming vehicle-s safety. Travel on low beam so that it does not hinder your view. Tyre Pressure ! The required amount of air pressure needs to be strictly maintained if yourvehicle is to get the right mileage and pick%up. Water: .f your engine uses water for cooling take care to ensure that it is regularly changed. /ater can also be used for cleaning the windshield. 13Niya- CRM Some othe' t%p* ... 0et your vehicle serviced only at authori1ed service stations Always use genuine spare parts. 0ive your vehicle anti%rust coating before the monsoons. 2heck the engine oil level once every two weeks. Also check the levels of coolant and water in the radiator and battery. Drive at a moderate speed of 34%44 km"h to ma5imi1e fuel efficiency Avoid accelerating and braking abruptly. Turn off the engine whenever you e5pect to wait. Avoid riding on the clutch pedal and release the clutch pedal fully while driving. ,se air%conditioning only when necessary. (aintain proper air pressure in your tire to improve mileage14Niya- CRM 15Niya- CRM T"RE INFOR#ATIONT"RE #AINTENAN$E TIPS Do not use tyres with a tread depth of less than 1.6mmtyres with low levels of tread will slide easily and will be more susceptible to rupturing. (ake sure your air pressures are correct. 7owpressurealsoresultsine5cessivewearonthe edge of the tyre shortening the tyre-s life.To assure normal wear you should check air pressures and alignment and rotate the tyres regularly. .n addition you should avoid bad driving habitssuch as sudden acceleration 8 braking .2heck regularly that wheel nuts are securely tightened.)ever overload your tyres. The ma5imum load and inflation pressure of the tyres are moulded into the sidewall. Re+u)a'ma%ntenance16Niya- CRM A%' P'e**u'eWhee) Ba)anc%n+Whee) A)%+nment9"OU HAVE TO EEP "OURSELF FIT9 UP AND RUNNIN2:;17Niya- CRM ESSENTIAL DUTIES AND RESPONSIBILITIES:eep the truck and associated equipment in proper working 2;)D.T.;) H.27> and the load area clean and free of clutterDriver will be responsible to load and verify packages against manifest prior to leaving./hen help assigned ?driver and driver helper@ maintain responsibility for truck and equipment.Top priority should be given to taking care of the customers needs.18Niya- CRM WORLD3S BEST TRANSPORT19Niya- CRM 20Niya- CRM REVIEW6:Who a'e you