A collaborative model for workforce transformation

Ann Saxon, Head of Workforce Development Mahua Das, Post-Doctoral Fellow

School of Health and WellbeingKerry Davies , Diana Smith & Linda Francis

Walsall MBCann.saxon@wlv.ac.uk

Aims of Presentation

Overview of collaborative Workforce Transformation project

Frail Elderly Care Pathway Walsall Health and Social Care.

Summary of Action Research Model Challenges and solutions: our learning to date

Project relationships for funding and integration

Workforce project

Project 9: Workforce Transformation Aims :• to build the skills and capabilities of a workforce

equipped to deliver high quality, integrated care closer to home

• to devise measurable outcomes which contribute valid, credible and empirical evidence to inform knowledge and understanding about planning and development of a motivated, fit for purpose workforce

Objectives continued

• to share learning and experience from each project in order to evolve model of high quality care which enables seamless transfer between care settings and integrated working between health, social care, the third sector, service users and carers at local PCT level and is transferable across the Black Country region.

Skills Analysis SurveyDiscovery InterviewsRapid review of the literatureBespoke Learning materials Personalisation workshopService Evaluation ToolkitDeveloping competence and skills

Care Pathways Frail Elderly COPDDiabetes Mental Health

WalsallDudleySandwellWolverhampton

Challenges of partnership working

Resources needed to establish:

• Common vision• Shared aims• Effective systems and

infrastructures• Measures of added value

and impact

Walsall Frail Elderly Care Pathway objectives • Identify the workforce skills,

competencies and team mix needed to deliver the pathway,

• Design, develop and pilot test a flexible training programme able to support the different development needs of staff currently working in either acute or primary care

• Evaluate the impact of the training programme and modify accordingly, ready for industrialisation

Skills Analysis Questionnaire Confidence and importance in role

• Health and Social Care Staff

• Dementia

• Mental capacity Act

• Personalisation “Whose Shoes?” workshop

• Heart Failure / COPD training

• Promotional DVD

Personalisation

“Whose Shoes ?” event

Walsall Frail Elderly Care Pathway Team

Developing partnership working

“learning by doing” - a group of people identify a problem, do

something to resolve it, see how successful their efforts were,

and if not satisfied, try again “

O’Brien (2001)

Action Research

Workforce Transformation

using Action Research

PLANNING

ACTING REFLECTING

OBSERVING

Workforce Development

Identifying Collaborating Organising

Interviewing Collecting Investigating

Analysing Reporting Discussing

Evaluating Changing Reviewing

Our learning

A partnership approach can convey – Speedier learning, – Reduced duplication, better integration– Shared workload reduces individual resource

investment – Improved cross boundary team working– Mutual support in planning and management of

transformational change – Greater coherence of workforce planning and service

development across the health economy

Your experience of partnership working

1. What types of collaborative/partnership work have you experienced or think could be feasible ?

2. Share creative solutions to achieve benefits realisation

3. Share creative solutions to ensure impact and integration

References• Boorman S., (2009) NHS Health and Wellbeing Leeds, Department of Health• Burns D., (2007). Systemic Action Research: A strategy for whole system

change. Bristol, Policy Press • Department of Health (2009). Transforming Community Services: Resource

Pack for Commissioners of Community Services, London, Department of Health

• McNiff. J., (2002). Action research for professional development: concise advice for new action researchers,

• O’Brien R., (2001). An Overview of the Methodological Approach ofAction Research, In Roberto Richardson (Ed.), Theory and Practice of Action Research. João Pessoa, Brazil: Universidade Federal da Paraíba. (English version)

•  Reason P., Bradbury, H., (Eds.) (2001). Handbook of Action Research: Participative Inquiry and Practice, Thousand Oaks, CA, Sage