Upload
others
View
3
Download
0
Embed Size (px)
Citation preview
A CommunITy lIFelIne
2008 AnnuAl RePoRT
Dear Friend,
As we imagine the future of Community Voice Mail, we envision a community
lifeline - supporting individuals, social service agencies, and whole communities to
solve problems, ease suffering, and make the most of resources.
So many people count on Community Voice Mail to help them reconnect and
restore their lives. In their stories I see the extraordinary and transformational
impact that connection has on their sense of hope, and on their concrete prospects
for success. Their stories energize us to create new uses of Community Voice Mail
technology.
On behalf of the Board of Directors and myself, thank you for your leadership, your
support, and your compassion for the people who rely on Community Voice Mail
as a vital lifeline. With your support, we can continue to advance together to reach
many thousands more. With your support, we can continue to make our vision real.
Sincerely,
Jennifer BrandonExecutive Director
ToDAy, CommunITy VoICe
mAIl hAS gRoWn InTo A
nATIonAl neTWoRK WhICh
ConneCTS moRe ThAn 40,000
PhoneleSS PeoPle AnnuAlly
To The ReSouRCeS They neeD
To ReSToRe DIgnITy AnD
STAbIlITy To TheIR lIVeS.
leTTeR FRom The exeCuTIVe DIReCToR
2008 hIghlIghTS
In 2008, 46 host agencies in 346 municipalities provided CVm services
to 41,078 people in crisis and transition via a network of 2,108 health and
human services agencies.
RECOnnECTIng ThOuSAnDS OF pEOplE EVERy DAy
In ADDITIon To ConneCTIng
ThouSAnDS oF PeoPle To
mIllIonS oF VoICe mAIl
meSSAgeS, CommunITy
VoICe mAIl:
• Launched 6 new sites:
TulSA, AlbuqueRque,
FT. lAuDeRDAle, AKRon,
CoWlITz CounTy (WA) AnD
The InlAnD emPIRe (CA).
• sent 1,800 broadcast
VoICe AnD emAIl meSSAgeS
To ClIenTS (46%
emPloymenT RelATeD).
Boston
New York City
Philadelphia
Washington DC
Richmond
Raleigh
AikenCounty
Atlanta
Orlando
South Florida
Pinellas County
ChattanoogaMemphis
Tulsa
Chicago
Detroit
Twin Cities
Denver
Cleveland
Summit County
Albany
DallasFort Worth
Austin
Houston
San Antonio
Albuquerque
Phoenix
Inland Empire
San Diego
Los Angeles
Santa ClaraCounty
Salem
Portland
BellinghamSkagit County
North Central WA
South Central WASpokane
Cowlitz-Wahkiakum
Island CountySnohomish County
SeattleTacoma
OlympiaVancouver
2008 hoST AgenCIeS
Community Info & Referral phoenix, AZ
Inland Empire United Way Inland Empire, CA
Weingart Center los Angeles, CA
Community Technology Alliance Santa Clara County, CA
Multi-Link Telecom Denver, CO
Homeless Services Network of Central Florida Orlando, Fl
2-1-1 Tampa Bay Carespinellas County, Fl
Coalition to End Homelessness Broward County, Fl
Samaritan House Atlanta, gA
Inspiration Corporation Chicago, Il
Heading Home Boston, MA
Jewish Vocational Services (JVS) Detroit, MI
Twin Cities CVM Minneapolis-St. paul, Mn
Wake County Human Services Raleigh, nC
Metropolitan Homelessness ProjectAlbuquerque, nM
City of Albany Albany, ny
Partnership for the Homeless new york, ny
NEOCH & United Way of Greater Cleveland Cleveland, Oh
Info Line, Inc.Summit County, Oh
Tulsa Day Center for the HomelessTulsa, OK
CommunITy VoICe mAIl
PARTneRS WITh CommunITy-
bASeD AgenCIeS To hoST
CVm SeRVICeS ACRoSS The
CounTRy AnD enSuRe ThAT
CommunITy VoICe mAIl
ReACheS The PeoPle Who
neeD IT. The CollAboRATIon
beTWeen CommunITy VoICe
mAIl AnD hoST AgenCIeS IS
eSSenTIAl To ouR mISSIon.
ThAnK you To ouR PARTneRS Who bRIng CVm To TheIR CommunITIeS eVeRy DAy
Transition Projects, Inc. portland, OR
Northwest Human Services Salem, OR
Travelers Aid philadelphia, pA
Aiken County HelpLine/2-1-1 Aiken, SC
Chattanooga Regional Homeless Coalition Chattanooga, Tn
Partners for the Homeless Memphis, Tn
Austin Travis County MHMR Austin, TX
The Stewpot Dallas, TX
Catholic Charities Fort Worth, TX
Coalition for the Homeless of Houston/Harris County houston, TX
Catholic Charities San Antonio, TX
Gilpin-Jackson Center Richmond, VA
Opportunity Council Whatcom County, WA
Lower Columbia CAClongview, WA
Opportunity Council Island County, WA
Solid Ground King County, WA
Skagit County CACSkagit County, WA
Volunteers of AmericaSnohomish County, WA
Benton Franklin CAC South Central Region, WA
Spokane Neighborhood Action Program Spokane, WA
Metropolitan Development Council Tacoma, WA
Council for the Homeless Clark County, WA
Chelan Douglas CAC north Central Region, WA
CVMN Olympia and Bremerton, WASan Diego, CA
DC Central Kitchen Washington, DC
ThAnK you To ouR PARTneRS Who bRIng CVm To TheIR CommunITIeS eVeRy DAy
CARolyn
ImAgIne The ImPACT oF
A SoCIAl SeRVICe Tool
ThAT TRAnSFoRmS lIVeS
AnD RemInDS uS oF The
ImPoRTAnCe oF humAn
ConneCTIon.
“I COulD nOT hAVE DOnE IT WIThOuT ThE hElp OF COMMunITy VOICE
MAIl. I COulDn’T hAVE SECuRED DOCTORS’ AppOInTMEnTS, ApplIED FOR
JOBS, lOOKED FOR An ApARTMEnT OR STAyED In TOuCh WITh pEOplE.” — CAROlyn, CVM ClIEnT
Carolyn was working her dream job as an in-home day care provider when her
dream quickly disintegrated. She lost her job and soon after lost her home.
After a period of living out of her car and in a variety of area shelters, Carolyn
almost lost hope. her faith and community saved her. Among the services she
received was her Community Voice Mail number.
Determined to get her life back on track, Carolyn searched for jobs using her
Community Voice Mail number to complete housing and job applications as well as
manage doctors’ appointments and maintain contact with friends and family.
Carolyn’s hard work soon paid off. A year after becoming unemployed, she found a
job as a pre-school teacher and now has an apartment. She also volunteers her time
reading to children giving her an ideal way to give back to the community.
ReConneCTIng PeoPle
WeIngART CenTeR
“AlOng WITh OuR MAny EMplOyMEnT SERVICES, WE hAVE FOunD ThAT
hAVIng A COMMunITy VOICE MAIl ACCOunT IS CRITICAl FOR JOB SEEKIng
AnD lAnDIng A pOSITIOn.” — RIChARD CAInES, DIRECTOR OF WORKFORCE DEVElOpMEnT
In the current economic environment, with national unemployment nearing 10%,
an increasing number of people who have never known life without a phone
are finding out just how isolating and damaging it can be to have no means of
communicating with the outside world.
Through the Community Voice Mail program, the Weingart Center Association,
a human services agency, distributes 1,750 voice mail accounts— a vital
communication tool— to homeless and low income individuals throughout los
Angeles County. Since its inception in 2001, the program has provided a direct link
to opportunities for more than 5,000 men and women in need.
The Weingart Center knows that having a job is critical to living self-sufficiently, and
working plays a major role in self-esteem. having a Community Voice Mail number
is critical for job seeking and landing a position.
ImAgIne A CommunITy WheRe
CVm IS A STAnDARD PART oF
The job PlACemenT Tool
KIT AlloWIng emPloyAble,
PhoneleSS PeoPle To SeeK
WoRK WITh ConFIDenCe AnD
To FInD emPloymenT FASTeR.
ReConneCTIng SeRVICeS
ImAgIne A VeRSATIle
TeleCommunICATIonS
neTWoRK ConneCTIng
PeoPle To A CARIng humAn
neTWoRK, VITAl InFoRmATIon
AnD neW oPPoRTunITIeS.
“JuST BECAuSE yOu ARE In pOVERTy OR In CRISIS DOESn’T MEAn yOu
DOn’T DESERVE TO hAVE ACCESS TO TEChnOlOgy – BECAuSE TODAy
TEChnOlOgy IS WhAT MAKES uS A COMMunITy.” — SCOT, CVM MAnAgER
Communities are rich with resources and information. The challenge is how to
connect to those resources at the right time and in the right way.
Working with thousands of phoneless people through a network of 140
participating Community Voice Mail agencies in houston, CVM Manager Scot
More has seen how something so basic to most of us has become a lynch pin
for houston’s response to homelessness. “Without a phone number you are
alone. you lack any kind of community.” Working with people who have become
homeless, Scot sees the role that connection to community plays in building lives
back from crisis. “Somehow, having a phone number restores people’s sense of
being an individual at the same time it makes them feel less alone.”
CVm houSTon ReConneCTIng CommunITIeS
CISCO SySTEMS
Cisco Systems has contributed more than $3.5M of product, hundreds of employee
hours, and significant grant dollars to Community Voice Mail, modeling
extraordinary corporate citizenship and working side by side with us to customize
cutting-edge technology for social good. These transformational capital
investments and operational support have poised us to double the number of
people served. We are extremely grateful for the support of Cisco Systems
Foundation, product Donations, and numerous employees who have contributed to
our cause.
ThAnKS To The FolloWIng CISCo VolunTeeRS
Ed Masters
Melissa Keough
Ty Thorsen
Isabelle Kuhlmeyer
Ryan Bloom
Mike Nguyen
Cleo Raulerson
Sheila Saddora
Glenn Inn
Darren Massey
Steve Molinari
Jeff Lindborg
Michael Begeman
Michael Chaney
Michael McCann
*
CISCoReCognITIon
2008 SuPPoRT
FOUNDATIONSCisco Systems FoundationCommunity Foundation of greater ChattanoogaCommunity of new york Foundationhegi Family FoundationKirkpatrick Family Foundation
IN-KINDCisco Systems FoundationBoyntunesDavis Wright Tremaine llp
CORPORATECompsecFat Cat StudiosiContact
INDIVIDUALSTom Alberg & Judi BeckDan & Susan AlbertsonSteve & Monica AlbertsonChristina AmanteDayna Bateman
Doug Beighle & Kathleen pierceRobert & Royann BonnellSherri BoydJenn Brandon & Ken gordonJon & Bobbe Bridgelorenzo BurlesonDaniel CheeverJennifer Choate-SchwartzJim ClarkeMeryl CohenJennifer & peter ColeRichard & Dorothy ColeWilliam ColleranTed & patricia Collinsgretchen CorbinFrank CostaMark CraemerChuck & Marygay CrossJose & pam DavidSusan DunnMaryel DuzanBill & lee EllisDebbie FaulknerJulia FieldBarbara & Tim Fielden
ImAgIne geTTIng A meSSAge
WITh WoRDS oF WISDom oR
juST SImPle enCouRAgemenT
To helP you FACe The
ChAllengeS beFoRe you.
ThAnK you To All oF ouR 2008 SuPPoRTeRS
Jennifer FlanaganSandra & Adam price FriedStuart gastonR.B. gillmorJane ginsburgFred & Rolleen Erickson gockelpaul & Shannon Sperry goodrichBrian goreKeith grochowVijay gurusamyg Travis harperJan & Fred hegipaul & Irene henriksonEston hensleyStacy & Kelli Robson holmesAndrew houckEthan huggBlake Irvingharold Kawaguchinatasha KhamashtaJohn KidderJonathan & Elizabeth Curran King
David KnowltonRichard KoffmanDiane KoontzEd Kostenbauderphillip & Diane lankfordBrantley larewTimothy learmontVimmie lee IVRuss leonardDebbi lewangDW lewisEric & Caroline libbyJon littellDonald & JoEllen loebpeter & Kate Modic lucasEd & Carol MastersKathy McAllisterZan & Tara McCulloch-lussierCarl McgrathJohn & Marie McIntyreCarolyn MeyerSarah MeyerJennie Mildespeng MokKristina & Tom Montague
Scot MoreKarl MuddKen MyerAki namiokaAmber neillDavid & Susan Baer nicastropatrick nolanBetsy & Dan norton-MiddaughAnne phillips & Carol Brown Mary pigottFrances poselSamatha powellllew & Jonie pritchardKeith privettlucy & herb pruzanBard & Julie RichmondTheresa RooneyJeffrey RueckhausMike SandersJoyce & Robery Scherpelzlaura Seaver & Tom grenonMark SeritusAlisha SieminskiDave Sieminski & Joan Sharp
Joyce SieminskiDonald SirkinSteven & Margaret SmithRobin SnelsonDavid & Caroline SochaKeith & Ewa SpainAaron StadlerDavid & laurel StitzhalJanesh Surtilarry & Rebecca Sykespaul SytmanKathryn TerryToby ThomasTroy TidwellVanessa Velapeter Vergenzlaura VernumScott Walkerphil WhithersBecky WillardTok yiKatherine young
ThAnK you To All oF ouR 2008 SuPPoRTeRS
2008 FInAnCIAlS
for the year ended December 31, 2008
Support & Revenue 2008 2007grants and Donations $911,626 $373,604 In-Kind Contributions $66,944 $37,750 In-Kind Contributions of Voice mail System $587,189 $360,710 earned Income $384,656 $206,647 Interest $30,419 $17,684 Total Support & Revenue $1,980,834 $996,395 Operating Expenses Program $1,263,308 $977,188 Voice mail System Depreciation $840,314 $755,184 Administration $172,354 $127,348 Fundraising $86,010 $90,458 Total Operating Expenses $2,361,986 $1,950,178 Increase/(Decrease) in Restricted Funds $(477,176) $(842,956)Total Change in Net Assets $(381,152) $(953,783)
2008 exPenSeS
PRogRAm 89%
FunDRAISIng 4%
ADmInISTRATIVe 7%
PRogRAm $2,103,622
FunDRAISIng $86,010
ADmInISTRATIVe $172,354
TOTAL $2,361,986
STATemenT oF ACTIVITIeS
for the year ended December 31, 2008
Assets 2008 2007Cash & Investments $854,600 $896,398 grants & Corporate Donations Receivable $43,803 $108,699 Voice mail System (net of Depreciation) $2,528,979 $2,841,840 other Assets $39,535 $9,483 Total Assets $3,466,917 $3,856,420 Liabilities & Net Assets liabilities $20,995 $29,346 unrestricted net Assets $930,402 $834,378 Temporarily Restricted net Assets $2,515,520 $2,992,696 Total Liabilities & Net Assets $3,466,917 $3,856,420
2008 audited financial statements prepared by Voldal Wartelle & Co., P.S.
STATemenT oF FInAnCIAl PoSITIon
boARD oF DIReCToRS
“ThE COMMunITy VOICE MAIl nATIOnAl BOARD IS DEDICATED TO
pROVIDIng A COMMunICATIOnS SOluTIOn FOR pEOplE WhO ARE
hOMElESS, In TRAnSITIOn, OR FACIng OThER ChAllEngES In ThEIR lIVES.
OuR FERVEnT hOpE IS ThAT AS A nATIOn WE CAn EVEnTuAlly REDuCE
AnD ElIMInATE hOMElESSnESS AnD pOVERTy, BuT unTIl ThAT DREAM
IS FulFIllED, CVM WIll STRIVE TO pROVIDE OuR SIMplE BuT ESSEnTIAl
COMMunICATIOnS SERVICE TO AnyOnE WhO nEEDS A MEAnS TO STAy
COnnECTED.” — DAVE SIEMInSKI, CVMn BOARD pRESIDEnT
David SieminskipresidentSeattle, WA
Debbie FaulknerVice presidentSeattle, WA
Debbi lewangTreasurerSeattle, WA
Maryel DuzanAt-large DirectorSeattle, WA
gary leafAt-large DirectorSeattle, WA
Sarah MeyerAt-large DirectorSeattle, WA
Jason MitchellAffiliate Directorlos Angeles, CA
Scot MoreAffiliate Directorhouston, TX
Bard RichmondAt-large DirectorSeattle, WA
larry SykesAffiliate Director Dallas, TX
In 2008, 70% oF CVm ClIenTS
RePoRT AChIeVIng one
oR moRe oF TheIR goAlS,
InCluDIng:
• empLoyment
• housing
• heaLthcare
• safe communication
• access to sociaL services
mISSIon
Jennifer BrandonExecutive Director
Steve Albertsonnew Initiatives Director
Daniel CheeverAdministrative Coordinator
Jessica Dallyhelp Desk Technician
Stacy holmesDeputy Director
nick Jenningsnetwork Administrator
Anna landaprogram Development Coordinator
Kathy lynnFinance Manager
Kathy McAllisterBusiness Manager
Shannon TerrySenior network Administrator
2008 CVM nATIOnAl COnFEREnCE CommunITy VoICe mAIl
(CVm) helPS PeoPle lIVIng
In PoVeRTy, TRAnSITIon
AnD homeleSSneSS RebuIlD
TheIR lIVeS by ConneCTIng
Them To jobS, houSIng,
InFoRmATIon AnD hoPe. We
Do ThIS by CuSTomIzIng
AnD DISTRIbuTIng
CommunICATIonS
TeChnology VIA A nATIonAl
neTWoRK oF CommunITy-
bASeD SeRVICeS.
*
larry SykesAffiliate Director Dallas, TX
STAFF
CVM National Office2901 Third Avenue, Suite 100Seattle, Washington 98121
206.441.7872info@cvm.orgwww.cvm.orgcommunityvoicemail.blogspot.com
501 (c) (3) organization Federal ID # 91-1609789
Photos by Rajiv Kapoor ©2009 * unless otherwise indicated
Phone lIneS =lIFe lIneS
*
*
*
*