ii

APPENDIX - I

______________________________________________________ Research Supervisor Researcher

Dr. K. SREERANGANADHAN G.G MATHEWS

Professor & Director Grace Cottage

School of Management & Business Studies Valiakulangara PO

Mahatma Gandhi University Mavelikara - 04

Kottayam Kerala - 690104

INTERVIEW SCHEDULE

All the questions in this Interview Schedule are designed

to identify the extend of your satisfaction level towards the

various aspects of Management Styles followed in your

Industry. Each question has 5 responses. You are

requested to answer by placing a tick-mark (√) in the

response column which mostly represents your frank

opinion or belief. There is no right or wrong answer. The

researcher is interested only in your honest and frank

opinion. The data collected through this interview

schedule will be kept strictly confidential. Your kind co-

operation is greatly appreciated.

INSTRUCTION

iii

Questionnaire for Assessing Personal Information

The items below are asked for assessing personal information about

you and your opinion. Boxes are placed against each statement. Please

tick the correct alternative. Your responses will not be shown to any one

and used only for research purpose. Complete anonymity will be

maintained. Do not write your name in the questionnaire.

1. Age

25 to 35 years

36 to 45 years

46 to 55 years

2. Educational Qualification

Post Graduate

Graduate

Others

3. Are you professionally qualified: Yes / No

4. Name of Your industry:

5. What is your present position in your

industry:_____________________________________________

6. Are you continuously working in the same industry: Yes / No

iv

7. Length of service ( present industry)

1 to 5 years

6 to 10 years

11 to 15 years

16 to 20 years

21 years and above

8. No of persons working under

101 to 500

501 to 1000

More than 1001

9. Where do you reside?

In the factory premises

Far away from factory premises.

None of the above.

10. Managerial style you followed in your industry

Autocratic Style

Democratic Style

Free Rein Style

Other (if any)

v

11. Management style you prefer most

Autocratic Style

Democratic Style

Free Rein Style

Other (if any)

12. What is the capacity utilisation of your industry?

13. How many lockouts does your industry face in a year?

14. How many man days does your industry lose in a year?

15. Do you face any attrition? If yes, what is the percentage?

16. Is your company running profitable?

vi

Managerial Styles Scale

The statements below ask for your opinion about how you deal

with your immediate subordinates. Each statement is followed by five

alternatives. Please tick the alternative which comes closest to your

frank opinion about yourself. There is no right or wrong answer. The

scale is meant to find out the different ways in which a manager acts,

feels or prefers. Your responses will not be shown to anyone. Complete

anonymity will be maintained. Please don’t write your name in this

questionnaire.

Statements

1. I often consult my subordinates.

2. I take personal interest in the promotion of those subordinate

who work hard.

3. I keep important information to myself.

4. I tell my subordinates what I expect from them and what they

can expect from me.

5. I gladly guide and direct those subordinates who work hard.

6. I let my subordinates solve a problem jointly

7. I behave as if power and prestige are necessary for getting

compliance from my subordinates.

8. I mix freely with my subordinates.

9. I encourage my subordinates to assume greater responsibilities

on job as they become more experienced.

10. I take special care that work gets top priority.

Usu

all

y

Alw

ays

Som

etim

es

Rare

ly

Nev

er

vii

11. I treat my subordinates as equal.

12. I maintain high standard of performance.

13. I go by the joint decision of my group.

14. I work hard in adverse situations.

15. I think that not all employees are capable of being an

executive.

16. I keep my job knowledge up to date.

17. I am always confident of being right in making decisions.

18. I am kind only to those subordinates who work sincerely.

19. I openly favour those who work hard.

20. I appreciate those subordinates who want to perform better.

21. I see to it that my subordinates work to their capacity.

22. I feel concerned about the feelings of my subordinates.

23. I keep an eye on what my subordinates do.

24. I allow free and frank decision whenever situation arises.

25. I drive my self real hard.

26. I am very affectionate to hardworking subordinates.

27. I often talk with my subordinates.

28. I am very punctual.

29. I go out of my way to help those subordinates who maintain

high standards of performance.

30. I strongly resent my subordinates coming late to work.

31. I make it clear to my subordinates that personal loyalty is an

important virtue.

viii

32. I openly praise those subordinates who are punctual.

33. I do not tolerate any interference by my subordinates.

34. I believe that if I am not always alert, there are many people

who may pull me down.

35. I demand my subordinates to do what I want them to do.

36. I make my subordinates feel free even to disagree with me.

37. I feel good when I find my subordinates eager to learn.

38. I am informal with my subordinates.

39. I have strong likes and dislikes of my subordinates.

40. I keep track of the progress of their work

ix

Managerial Effectiveness of Existing Styles of Management in

Industries of Kerala

We want to know about the managerial effectiveness of the existing

styles of Management in your industry. You have to tick the phrases

shown against each statement which best describes how you feel about

the effectiveness of Management style in your industry. There is no right

or wrong answer. We would like your honest opinion on each one of the

statement.

Statements

1. Polices and objectives of the organisation

are elaborated and clearly explained.

2. Authorities fair dealings and encouraging

treatments have generated the feeling of

security and confidence among the

employees here.

3. Employees of all levels have cooperation

with each other to achieve the goals of the

organisation.

4. Efforts are made at each level for

maximum utilization of available resources

and facilities.

5. Employees feel satisfied here of being a

member of well functioning team.

To

tall

y a

gre

e

Ag

ree

Mo

der

ate

ly A

gre

e

Dis

ag

ree

To

tall

y D

isa

gre

e

x

6. The organisation quickly adopts new

circumstances.

7. The organisation has been able to attract

and retain competent persons due to

congenial atmosphere.

8. Organisations’ policy of free and frank

discussions at every level has been quite

effective in easily resolving most of its

problems.

9. Functions/jurisdictions of each department/

section of the organisation is already

specified.

10. Managerial personals here make effective

and continuous supervision of role

enactment of the subordinates.

11. Efficiency is the key note of the culture

of this organisation.

12. Employees here constantly strive to reach

new heights of performance and

achievements.

13. Atmosphere here is quite cordial and

people have high concern for one another.

14. Sharply defined and logically structured

jobs in the organisation facilitate their

smooth performance.

15. Absenteeism rate at every level is marked

low in the organisation.

16. A predominant concern of the

organisation is to encourage friendly

reactions among its employees.

xi

17. Informal intra and inter cadre interactions

have helped understanding and resolving

many problems of industrial relations

18. Employees’ demand and grievances are

settled by taking them in confidence

19. Effective coordination has resulted in

excellent collaborative achievements by

the organisation as a whole.

20. Management here makes prompt and

rigorous implement of new plans and

policies.

21. Cordial relations and fetching of trust

among the employees has boosted up

their morale.

22. Employees of the organisation get rewards

and recognition in proposition to the

excellence of their job performance.

23. Management here does not hesitate in

making major changes in organizational

structure and system for its growth and

advancement.

24. Members of the organisation consider the

organisations achievements as their

personal success.

25. Managements promptness to attend and

resolve employee’s complaints and

problem has obviated many serious

consequences.

26. Interdepartmental coordination and

control system are so maintained as to

make maximum utilization of human

resources.

xii

27. Effective leadership in the organisation

may be given maximum credit for

organization’s achievements.

28. Good interpersonal relations prevailing in

the organisation has been helpful in its

smooth functioning.

29. Employees are usually required here to

complete their assigned tasks within the

dead-line fixed for them.

30. Employees high morale, resulted from we-

feeling prevailing here, has helped

achieving organizational goals.

31. Leadership here is quite dynamic. It

changes its style and approach in

accordance with the demands of the

situations.

32. The friendly treatment and encouragement

get from their authorities out weigh the

threats and criticisms.

33. Authorities here take prompt and effective

actions to resolve the problems faced by

the organisation.

34. The organisation may be characterized by

a relaxed and easy-going work climate.

35. The organisation has an effective

communication system with a feed back

mechanism.

36. Executives here show enormous drive and

enthusiasm in carrying out their job

responsibilities.

37. Employees of all cadres here are deeply

involved in their jobs.

xiii

38. Innovations in the organisation are

implemented through highly result-

oriented employees.

39. Employees of the organisation on the

whole are contended with and committed

to their job responsibilities.

40. Prompt adoptions of improved systems

and work methods has helped

organisation to achieve greater efficiency.

xiv

Job Satisfaction Scale of Employees in Industries of Kerala

Some jobs are more interesting and satisfying than others. We

want to know how employees feel about different jobs. You have to tick

the phrases shown against each statement which best describes how you

feel about your present job. There is no right or wrong answer. We

would like your honest opinion on each one of the statement.

Statements

1. I enjoy my work more than leisure.

2. I feel that my job is no more interesting than

others I could get.

3. I am satisfied with my job for time being.

4. I am often bored with my job.

5. I feel fairly well satisfied with my present job.

6. Most of the time I have to force myself to go

to work.

7. I consider my job rather unpleasant.

8. My job usually interesting enough to keep me

from getting bored.

9. My job is like a hobby to me.

To

tall

y a

gre

e

Ag

ree

Mo

der

ate

ly A

gre

e

D

isa

gre

e

To

tall

y D

isa

gre

e

xv

10. It seems that my friends are more interested

in their job.

11. I definitely dislike my work.

12. I feel real enjoyment in my work.

13. I am disappointed that I even took this job.

14. I like my job better than average worker

does.

15. Each day of work seems like it will never

end.

16. My job is pretty uninteresting.

17. I feel I am happier in my work than most

other people.

18. Most days I am enthusiastic about my work.

xvi

Questionnaire for Assessing Productivity and Performance

You are required to give ratings (opinion) of the employees of your

organisation regarding the given aspects of their performance. The

ratings are on 5 point scale ranging from ‘very good’ to ‘very poor’.

Your frank and unbiased opinion will be great use to this study. Let you

personal relations not prejudice the opinion.

Characteristics to be

Rated

Very

Good

Good Average Poor Very

Poor

1.Productivity Quantity

2.Productivity Quality

3. Cooperativeness

with Fellow

employees

4. Behaviour and

obedience with

managers

5. Initiative

xvii

Attitude towards Managers

We want to know about the attitude of your manager. You have to tick

the phrases shown against each statement which best describes how you

feel about the attitude of your manager. There is no right or wrong

answer. We would like your honest opinion on each one of the

statement.

Statements

1. My manager listens to my suggestions.

2. My manager delegates his work well.

3. My manager does not support us in our

problems.

4. My manager is competent in his work.

5. My manager praises my work when I do

it well.

6. My manager always criticizes my work

when I do well.

Tota

lly

Agre

e

Agre

e

Mod

erate

ly

Agre

e

Dis

agre

e

Tota

lly

Dis

agre

e

xviii

APPENDIX – II

List of Industries Selected for the Study

The following are the Industries taken as sample for the study.

Sl.

No

Name and Address of the

Industry

Type of

Industry

Investment

(in Lakhs)

Number of

Employees

1. Foam Mattings India Ltd., PB

No 4619, Civil Station Ward,

Allapuzha 688012.

PS 787 183

2. Alind , Mannar Alappuzha

District. PS 497 239

3. Kerala State Coir Corporation

Ltd., PB No 191, Factory

Ward Allapuzha 688001.

SS 804 194

4. Prabhuram Mills, Kotta,

Karakkad, Chenganoor

659504.

SS 396 325

5. Kerala Spinners Ltd.,

Komalapuram, Aryad North,

Allapuzha 688542.

PS 1017 618

6. Torry Harris Sea Foods,

Eramaloor, Allapuzha. PS 520 286

7. Integrated Creative Foods

Ltd., Aroor 688534. PS 1674 393

8. Eco Wood Ltd., Cherthala

688551. PS 250 126

xix

9. Anand Water Meter

Manufacturing Pvt. Ltd.,

Palluruthy, Industrial Area,

Kochi 682006.

PS 114 152

10. Ananth Oil Extractions Pvt.

Ltd., Punjassery, Vengola

(via) Perumbavoor 683554.

PS 455 150

11. Arjuna Natural Extracts Pvt.

Ltd., Koders Centre, Bye-pass

road Aluva 683101.

PS 372 400

12. Cochin Kagaz Ltd.,

Karukutty, Angamally

683567.

PS 1201 114

13. Cochin Spices Ltd., CEPZ,

Kakkanad, Kochi 682030. PS 377 215

14. Emtex International Ltd.,

Karigazha, Chelladu PO

Kothmangalam 686691.

PS 335 125

15. Crysind Electronics Pvt. Ltd.,

Stone House, Market road,

Aluva 683101.

PS 266 172

16. Gramox Paper & Boards Ltd.,

11/245 A, Puthupady PO,

Muvattupuzha 686673.

PS 403 129

17. Hykon Transcripts Pvt. Ltd.,

First Floor, IT Park, Plot No

16A CEPZ, Kochi 682030.

PS 61 112

xx

18. Kerala Rubber & Reclaims

Pvt. Ltd., Mamala, Kochi

682305.

PS 136 147

19. Meat Products of India Ltd.,

Koothattukulam 686662. SS 239 111

20. United Catalyst India Ltd.,

Edayar, Binanipuram 683502. PS 760 137

21. Rado Tyres Pvt. Ltd.,

Kothamangalam 686691. PS 1550 120

22. Pampa Tyres Pvt. Ltd., South

Vazhakulam, Aluva,

Ernakulam 683105.

PS 320 120

23. Overseas Latex Pvt. Ltd.,

CEPZ, Kakkanad, Kochi

682030.

PS 150 125

24. Periyar Chemicals Ltd.,

Edayar, Binanipuram 683502. PS 184 130

25. Pete Carlson Solutions Pvt.

Ltd., CPEZ, Kakkanad, Kochi

682030.

PS 137 106

26. Poyusha Industrial Company

Ltd., Edappally, Kochi

682024.

PS 212 108

27. Muthoot Appt Ceramics Ltd.,

CEPZ, Kakkanad, Kochi

682030.

PS 4567 300

xxi

28. Veera Treat Wood Ltd., Plot

No 42, CEPZ, Kakkanad,

Kochi 682030.

PS 358 129

29. Universal Gloves Pvt. Ltd.,

Plot No 15, CEPZ, Kakkanad,

Kochi 682030.

PS 260 198

30. Geo Marine Exports Pvt. Ltd,

Palluruthy, Industrial Area,

Kochi 682006.

PS 305 169

31. Nagarjuna Herbal

Concentrates Ltd.,

Kalayanthani Po, Alakode,

Thodupuzha 685588.

PS 608 318

32. Parvathy Mills, Hospital Road

Kollam 691001. SS 1500 1172

33. Kerala Minerals & Metals

Ltd., Shankaramangalam,

Chavara, Kollam 691583.

SS 13199 1430

34. Greenland Paper Mills Ltd.,

Ap1/34a Kummalloor,

Adichanallur, Kollam 691573.

PS 495 110

35. Vijayalakshmi Cashews,

Beach Road, Kollam. PS 574 500

36. AK Flavours & Aromas,

Ellavunthita, Pathnamthitta. PS 800 130

37. The Travancore Cements Ltd,

Nattakam, Kottayam. PS 1387 526

xxii

38. MRF Ltd., Vadavathur,

Kottayam 686010. PS 3500 1175

39. Kerala Solvent Extractions,

Vedagiri, Kurumullur,

Athirampuzha, Kottayam

686632.

PS 2800 850

40. Midas Procured Treads Pvt.

Ltd., Industrial Estate,

Ettumanoor Kottayam

686001.

PS 159 390

41. Rubber Wood India Pvt. Ltd.

Kanjikuzhi, Kottayam

686004.

PS 768 150

42. Indian Crump Factory,

Kottayam. PS 88 143

43. Peekay Steel Castings Pvt.

Ltd., Nallalam, Kozhikode

673027.

PS 577 150

44. Soubhagyam Food Industries,

Puthiyangadi, Kozhikode

673021.

PS 503 252

45. Universal Marine Exports Pvt.

Ltd., Vengalam PO,

Kozhikode 673303.

PS 1005 225

xxiii

46. Andaman Timber Industries

Ltd., Kunduchira Road,

Eranholy PO Thalassery

670107.

PS 700 132

47. Aysha Hosiery Factory Pvt.

Ltd, Palaparamba,

Koothuparamba 670701.

PS 146 123

48. Kerala Garments Ltd, Thillery

Road, Kannur 670001. SS 82 276

49. Kerala State Wood Industries

Ltd., Nilambur, Malappuram

679329.

SS 95 137

50. Kondood Tile Works Pvt.

Ltd., Edavanna, Malappurum

676541.

PS 51 118

51. Sakthi Soft Drinks Ltd.,

Ayikkarapadi, Malappurum

673637.

PS 265 230

52. AP Tapes & Products India

Pvt. Ltd., New Industrial

Development Area,

Kanjikode, Palakkad 678621.

PS 192 133

53. BPL Telecom Ltd.,

Koimbatore Road, Palakkad

678001.

PS 7585 182

xxiv

54. Jasha Steels Pvt. Ltd., New

Industrial Development Area,

Kanjikode West, Palakkad

678623.

PS 947 133

55. Indsil Elctrosmelts Ltd.,

Palatheri, Elapully Palakkad

678007.

PS 7571 288

56. Madras Spinners Ltd.,

Attapalam, Chullimada,

Pampampallam, Palakkad

678625.

PS 1871 429

57. Marico Industries Ltd.,

Kanjikode, Palakkad 678621. PS 1445 160

58. Prince Rollings Pvt. Ltd.,

Near Kuppam KSEB

Substation, Valiyur, Kinassery

Post Palakkad 678707.

PS 213 121

59. Palakkad Rubber Pvt. Ltd.,

Palakkad. PS 239 150

60. Apollo Tyres Pvt. Ltd.,

Perambra, Chalakudy,

Thrissur 680689.

PS 497 1151

61. Keltron Rectifiers Ltd.,

Athani, Thrissur 680771. SS 320 102

62. Malabar Breweries Ltd.,

Muringoor PO, Thrissur

680316.

PS 2200 140

xxv

63. Pigments India Ltd.,

Thazhakkadu , Thrissur

680697.

PS 229 105

64. Steel & Industrial Forging

Ltd., Athani, Thrissur 680771. PS 1116 257

65. Dataware Design Labs Pvt.

Ltd., Techno Park Campus

Kariavattom,

Thiruvananthapuram 695581.

PS 650 200

66. Geosoft Technologies Pvt.

Ltd., Techno Park Campus

Kariavattom,

Thiruvananthapuram 695581.

PS 300 125

67. Keltron Counters Ltd.,

Sreekaryam,

Thiruvananthapuram 695017.

SS 177 266

68. Kerala High Tech Industries

Ltd., Chacki Beach PO,

Thiruvananthapuram 695007.

PS 4204 248

69. SDS InfoTech Ltd., Nila

Building, Techno Park

Campus Kariavattom,

Thiruvananthapuram 695581.

PS 175 150

70. Sea View Support System Pvt.

Ltd., Techno Park Campus

Kariavattom,

Thiruvananthapuram 695581.

PS 360 140

xxvi

71. Sun Tech Business Solutions

Pvt. Ltd., Nila Building,

Techno Park Campus

Kariavattom,

Thiruvananthapuram 695581.

PS 250 120

72. Toroid India Pvt. Ltd., Nila

Block, Techno Park Campus

Kariavattom,

Thiruvananthapuram 695581.

PS 849 545

73. English India Clay Ltd.,

Thiruvananthapuram. PS 6259 383

74. Great Healthcare Management

Ltd., Thiruvananthapuram. PS 4696 600