A Compensation Survey of and for Nonproﬁts in ......compensation information about the smallest nonprofits in the region – those who provide their programs and services, often

A Compensation Survey of

and for Nonprofits in Massachusetts

and Adjoining Communities

Valuing Our Nonprofit Workforce 2010: A Compensation Survey of and for Nonprofits in Massachusetts and Adjoining Communities

Copyright © 2010 by Third Sector New England, Bob Orser and Rita Haronian. All rights reserved. Published in the United States by Bob Orser and Rita Haronian, Nonprofit Compensation Associates. No portion of this survey may be reproduced in any form without written permission from the publishers. Third Sector New England NonProfit Center 89 South Street, Suite 700 Boston, MA 02111-2670 617.523.6565/phone 617.523.2070/fax www.tsne.org [email protected] Nonprofit Compensation Associates P.O. Box 10737 Oakland, CA 94610 510.645.1005/phone www.nonprofitcomp.com [email protected] This survey has been produced by Nonprofit Compensation Associates using FAIRPAY, a nonprofit salary and benefits model and software. Based on over 50 years of combined experience in conducting nonprofit salary and benefits surveys, this stand-alone application, in conjunction with a specially formatted questionnaire, allows nonprofit organizations and associations to publish a survey with accurate and detailed data for their local community or constituency.

Dedication This report is dedicated to the memory of Wayne Glynn, TSNE’s former director of

information services, who passed away in 2007, far too soon. Wayne considered it a

privilege to work in the nonprofit sector. He was fiercely dedicated to ensuring that the

voices of rank-and-file nonprofit workers were heard and that these colleagues were

treated fairly and with professional respect. This report is a small tribute in support of

Wayne’s commitment.

Acknowledgements Thanks! Many people contributed to the release of this first compensation survey of nonprofit organizations in Massachusetts and adjoining communities. We are deeply grateful for the combined efforts of our Survey Partners, which made it possible for us to provide such relevant, critically important data to you. We especially thank our Funding Partners. Through their generosity, we are able to produce and to provide this report to you free of charge. We also want to thank the staff from the 202 organizations (see Appendix A) who generously gave their time and effort to report on their organizations’ compensation practices, to the benefit of all members of our nonprofit workforce.

Jonathan Spack Executive Director Third Sector New England

Major Funding Partners

Casner & Edwards, LLP (Robert Cowden III)

Greater Worcester Community Foundation (Gail Randall)

The Boston Foundation (Andrea Martinez)

Funding Partners Associated Grant Makers (Georganna Woods, Gail Pinkham, Miki Akimoto*) Berkshire Taconic Community Foundation (Jennifer Dowley) Elizabeth and Dan Jick Massachusetts Council of Human Service Providers (Carly Burton, Sara Morrison-Neil) Supporting Partners Human Service Forum (Kathleen Dowd) Massachusetts Nonprofit Network (Alyssa Fry, Heather Hartshorn*) Massachusetts Cultural Council (Charles McDermott) A special thank you to Sylvia de Haas-Phillips of the United Way of Pioneer Valley for providing a spark of energy to help get this project off of the ground. Finally, TSNE would like to thank Rodney Byrd who, through tireless effort and good humor, made sure that this report became a reality.

* This former staff member played an instrumental role in moving this project forward.

Table of Contents

Valuing Our Nonprofit Workforce 2010 Page v

Preface xi

I Guide to Using the Survey

Matching Jobs 1 Determining/Comparing Compensation 1 Terminology and Abbreviations 2 Positions 3 Data Confidentiality 3 Additional Information 3

II Survey Highlights 5

III Participant Overview

Effective Date 7 Participants 7 Fields of Service 7 Budgets 8 Using Budget Data to Evaluate Pay 9 Staff Size 10 Turnover and Newly Created Positions 12 Supervisory Responsibility 13 Geographic Location 13

IV Compensation and Employment Practices

Compensation Practices 15 Salary Increase Budgets 15 Salary Increase Practices 15 Incentive or Bonus Pay 16 Full-Time Workweek 16 Evening/Night Shift Differentials 16 Salary Grades and Ranges 17 Union Contracts 17 Premium for Bilingual Skills 17

Executive Director/CEO Compensation Profile 18

Employment Contract 18 Gender 18 Gender and Compensation 18 Education and Compensation 19 Time in Position and Compensation 19 Succession Planning 20 Incentive-Based Compensation 20 Additional Perquisites and Benefits 20

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Page vi © 2010 Third Sector New England

V Compensation by Position

Executive 22 Executive Director/Chief Executive Officer 22 Associate Director/Chief Operating Officer 23 Director, Program(s) 24

Administrative 25

Director, Administration 25 Regional Manager/Center Manager 26 Office Manager 27 Executive Assistant 28 Administrative Assistant, Senior Level 29 Administrative Assistant, Intermediate Level 30 Administrative Assistant, Junior Level 31 Receptionist 32

Accounting/Finance 33

Chief Financial Officer 33 Controller 34 Accounting Manager 35 Accounting Supervisor 36 Senior Accountant 37 Staff Accountant 38 Accounting Clerk 39

Community Activism and Advocacy 40

Grass Roots Activist/Advocate 40 Organizer 40

Cultural, Artistic, Performing Arts 41

Artistic Director 41 Curator 42 Instructor 43 Production Manager/Coordinator 43 Stage Manager 44 Box Office/Sales Manager 44

Development 45

Director, Development 45 Development Manager 46 Development Manager, Annual Giving 47 Development Manager, Major Gifts 47 Grant Writer, All Types of Funding 48 Special Events Coordinator 49 Development Associate 50

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Valuing Our Nonprofit Workforce 2010 Page vii

Education and Recreation 51

Director, Education 51 Outside of School Program Manager 52 Educator or Teacher, Adult Education 53 Teacher, K-12 54 Teacher, Pre-School 55 Teaching Assistant, K-12 56 Teaching Assistant, Pre-School 57 Child Care Assistant/Babysitter 58 Recreation or Activity Leader, Children or Youth 59 Recreation or Activity Leader, Adults 60 Fitness Instructor 60

Employment/Work Training 61

Job Developer 61 Vocational Counselor 62 Job Coach 63

Food, Food Service and Food Bank 64

Food Service Manager/Supervisor 64 Nutritionist/Dietician 65 Cook 66 Food Service Assistant/Worker 67

Government Affairs, Legislative Advocacy and Policy 68

Director or Manager, Government Affairs 68 Research Analyst 68

Housing and Residential Programs and Services 69

Director, Housing or Residential Services 69 Manager, Housing or Residential Services 70 Coordinator, Housing or Residential Services 71 Director of Property Management 72 Property Manager 72 Shelter Manager/Supervisor 73 Desk Clerk 74 Program Director: Housing/Homelessness Prevention 74 Program Manager: Housing/Homelessness Prevention 75 Housing Case Manager 76 Housing Advocate 77

Human Resources 78

Director, Human Resources 78 Human Resources Manager 79 Human Resources Representative/Specialist 80 Human Resources Assistant 81

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Page viii © 2010 Third Sector New England

Information Technology 82

Director, Information Technology Services 82 Information Technology Manager 83 Database Administrator 84 Network Technician 85 Personal Computer Technician 86 Data Entry Operator 87 Web Site Developer 87

Legal Services 88

Legal Aid Attorney 88 Maintenance and Grounds 89

Facilities Manager 89 Security Guard/Officer 90 Maintenance Technician/Specialist 91 Driver 92 Janitor/Custodian 93

Medical and Clinic Services 94

Director, Medical Services 94 Clinic Director 95 Director of Nursing 96 Registered Nurse 97 Nurse Practitioner 98 Licensed Vocational Nurse 99 Medical Assistant 100 Health Educator 101 Case Manager, Medical 101 Patient Financial Services Manager 102 Medical Records Clerk 103 Billing Clerk 104 Receptionist, Medical 105 Physical Therapist 106 Occupational Therapist 107 Speech Pathologist 108

Retail Gift/Thrift Shop 109

Gift/Thrift Shop Manager 109 Gift/Thrift Shop Retail Sales Clerk 109 Customer Service Representative 110

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Valuing Our Nonprofit Workforce 2010 Page ix

Social Services and Mental Health 111

Program Director/Administrator, Social Services/Mental Health 111 Program Manager/Administrator, Social Services/Mental Health 112 Program Coordinator, Social Services/Mental Health 113 Program Assistant, Social Services/Mental Health 114 Psychiatrist 115 Licensed Clinical Social Worker 116 Psychologist 117 Therapeutic Counselor, MFCC/MFT 118 Case Manager, Master’s Level 119 Case Manager 120 Counselor, Master’s Level 121 Counselor 122 Eligibility Specialist 123 Senior or Adult Program Assistant 124 Children or Youth Program Assistant 125 Personal Attendant/Home Health Care Worker 126 Direct Care Counselor 127 Outreach and Prevention Worker 128

Volunteer, Membership and Marketing 129

Volunteer Director 129 Volunteer Coordinator 129 Communications Director/Manager 130 Public Relations Manager 131 Marketing Coordinator 132 Graphic Artist 133 Membership Assistant/Coordinator 134 Social Media Specialist 134

Other Program or Issues-Based Campaign Positions 135

Program or Campaign Director 135 Program or Campaign Manager 136 Program or Campaign Coordinator 137 Program or Campaign Assistant 138 Trainer, Outside Consultants 138

Appendices

Appendix A: Survey Participants 139 Appendix B: Third Sector New England and Survey Partners 143 Appendix C: Wage Conversion Formulas and Tables 145

Page x © 2010 Third Sector New England

Preface

Valuing Our Nonprofit Workforce 2010 Page xi

This report provides you with the results of Valuing Our Nonprofit Workforce 2010: A Compensation Survey of and for Nonprofit Organizations in Massachusetts and Adjoining Communities.

Purpose of This Report Third Sector New England builds the knowledge, power and effectiveness of nonprofits, so they can better help communities leverage resources, solve problems, identify opportunities – and thrive. As a regional resource providing capacity building support and programs to nonprofit organizations, TSNE receives frequent requests from nonprofit executive directors, board members and consultants for compensation data on specific jobs in specific fields of service. They come to us because few of the salary surveys available are both specific to the type of nonprofit organizations we work with and reflective of regional differences across Massachusetts. This is true for small organizations as well as for larger mission-driven groups. In these times of economic turmoil, as nonprofits work to tackle increasingly difficult and persistent social issues, organizational leaders need, more than ever, to make fair and informed compensation decisions. How we determine what to pay new employees and how we compensate tenured ones deeply influences the morale, longevity and, ultimately, the success of our workforce and their ability to make a real difference for our constituents and our society. To help address these challenges, our main goal in commissioning this study is to provide organizational leaders with relevant local compensation data. Even in cases where organizations do not have the resources to meet the targeted pay ranges, this information can help leaders work from a base of relevancy, rather than by making educated guesses. We set as a major goal to gather and report on compensation information about the smallest nonprofits in the region – those who provide their programs and services, often with the smallest staffs and fewest resources. We wanted to distinguish between organizations with differing missions – some provide direct services, others address root causes of social injustice and others work to raise funds to distribute to nonprofits. And we wanted to differentiate pay practices between fields of service and issues such as youth work, the environment and economic justice. Perhaps most importantly, we wanted to be sure to generate data about jobs that are specific to our sector – positions that aren’t typically included in mainstream compensation reports but that are familiar to us including positions such as organizers, advocates and campaign directors. Once we established these distinctions we set out to answer basic, yet important questions:

• What are the pay practices in Massachusetts-based (and contiguous) nonprofit organizations? • What are the pay variables across staff positions, organizational fields of service, size and budget

and geographic regions? • How do salaries in smaller organizations compare to each other and how are they different from

those in larger ones? • Does length of service impact pay for executive and other management level positions?

Preface

Page xii © 2010 Third Sector New England

This report is divided into the following sections: I Guide to Using the Survey

Offers information on how to compare your own practices to the survey data, including matching jobs, definitions of terms used and adjusting pay levels during the coming year.

II Survey Highlights

Summarizes points of particular interest from the full report. III Participant Overview

Provides details on the participants, including budget size, location, field of service and numbers of employees.

IV Compensation and Employment Practices

Includes data on salary increases, bonus practices, shift differential policies, and a profile of the CEO/Executive Director positions.

V Compensation by Position

Details the compensation (base pay and total compensation) for each position reported in the survey according to several variables, including budget size, field of service, location and managerial responsibility.

Appendices

Appendix A: Survey Participants Appendix B: Third Sector New England and Survey Partners Appendix C: Wage Conversion Formulas and Tables

I. Guide to Using the Survey

Valuing Our Nonprofit Workforce 2010 Page 1

When using the data in this report, we suggest that you consider the following: • The survey reports the compensation and benefit practices in effect on July 1, 2010, as reported by

202 nonprofit organizations in Massachusetts and Rhode Island. • The survey findings represent actual practices reported by the participants in the survey. The

survey, therefore, is not a scientifically selected sample from which conclusions can be drawn about all nonprofits in the area. Also, the results are not intended to represent an ideal of what compensation and benefits should be.

• When developing compensation programs, a nonprofit organization should consider its

compensation philosophy and the internal value of jobs in addition to survey data. • Different organizations often use different titles for the same or similar jobs. We recommend that

you use the job descriptions provided to match your jobs, rather than the job titles alone. Matching Jobs When seeking information for a particular job, it is important to carefully match your job’s duties and responsibilities with that of the survey positions: • Each job title is defined by an accompanying job description. Different organizations may use the

same or similiar job title to designate very different jobs. • Jobs are grouped under general classifications or functions. To find compensation data for a specific

job in your organization, first match the position to a job description that is found at the top of each Compensation by Position page. You can review several job descriptions within a function to determine the best match.

• To ensure that the job description you choose is as similar as possible to the actual job in your

organization, at least 80 percent of the job responsibilities and requirements should be the same or comparable.

Determining/Comparing Compensation • Review all the data subsets (such as organization budget or field of service) to locate those most

relevant to your organization. Note that the pay for senior management positions is most often influenced by the size of a nonprofit organization, with larger organizations paying higher salaries. However, organizational size typically has less effect on lower-level supervisory, professional and support jobs.

• You may also consider the variable information provided within a subset of data. For example, if

your organization’s budget is $9 million, it may be appropriate to compare third quartile salary data in the budget group from $2.5 to $9.9 million against your Executive Director’s salary. Or, if you are planning substantial growth in the immediate future and the budget for the next year is expected to

Guide to Using the Survey

Page 2 © 2010 Third Sector New England

be more than $10 million, then consider using the compensation information from the data subset providing pay levels for larger organizations.

• Keep in mind that pay is a moving target. During the current economic recession, it has been

particularly difficult to gauge how salaries in nonprofit organizations are changing over time. The data in this document was reported as of July 1, 2010. To age compensation data from this point, making an increase to a reported salary of 0.1675% to 0.2% per month (2.0% to 2.4% per year) appears to be a conservative, but reasonable adjustment.

Terminology and Abbreviations The following terms and abbreviations are used in the Compensation by Position tables and throughout this document: Term Definition

Across-the-board salary increase

A general pay increase, usually of a certain percent, given to every eligible employee in an organization. The increase may be linked to cost of living or other economic indicators; see also Cost of Living Increase.

Actual bonus paid Not all employees who are eligible for bonuses actually receive them. The data in this row of the Compensation by Position tables detail the numbers of employees receiving bonuses and, where there are sufficient data, information on the amounts paid.

Average salary The sum of all salaries or cash compensation divided by the number of incumbents. Average salary figures may be unduly influenced by a few extremely high or low salaries or by the wage practices of a small number of organizations if they employ large numbers of employees in a particular category. Median salaries are less influenced by extremes.

Annual base salaries In the Compensation by Position tables, the average full-time, annual base salary paid for the position. Part-time salaries have been annualized based on a 40-hour workweek. Base salaries do not include the cost of benefits, incentive pay, or perquisites. To convert annual salaries to hourly, weekly or monthly figures, consult Appendix C of this report.

Cost of living increase Periodic, across-the-board increases in base pay, designed to keep employees’ salaries in line with the rising cost of living.

Incentive or bonus pay A periodic or one-time financial reward that compensates employees for outstanding job performance. Bonuses may be given for specific instances of employee achievement or initiative or when a worker meets or exceeds preset performance goals.

Median The data point at which 50 percent of the sample is lower and 50 percent of the sample is higher. The median is synonymous with the 50th percentile.

Number of employees In the Compensation by Position tables, the total number of individuals reported for a specific job; the size of the sample.

Number of organizations In the Compensation by Position tables, the number of organizations reporting employees in a specific position.

Guide to Using the Survey


Term Definition

Percentiles • The 10th percentile is the data point below which 10% of the sample falls; conversely, the level above which the top 90% of the sample falls.

• The 25th percentile is the data point below which 25% of the sample falls; conversely, the level above which the top 75% of the sample falls.



Performance-based or merit increases

Salary increases based on employee merit or performance over a given period of time.

Data Confidentiality To ensure the confidentiality of all data, a minimum number of responses is required for each statistic. A minimum of four organizations is required to report compensation in any data subset. At least four incumbents (employees) in a data subset are required to report the average, and five incumbents are required to report the median. Meaningful percentiles require a larger sample of data, so the 10th, 25th, 75th and 90th percentiles are reported for samples of at least twelve incumbents. When not enough data is collected to meet these minimum levels, cells in the individual reports are left blank. In cases where 50% or more of the responses come from a single organization, only the median and average are reported.

Positions Reported in the Survey The survey instrument requested information for 181 job titles. This report presents compensation levels for each of 131 jobs for which data was collected from at least four unique organizations. This threshold ensures the confidentiality of data for all participating organizations. Therefore, a number of jobs presented in the survey instrument are not reported here. Over 24,000 individual salaries were used to generate this report. Additional Information Please contact us with any questions about this survey or for help in interpreting the data.

Rita Haronian Nonprofit Compensation Associates (510) 645-1005 [email protected]


II. Survey Highlights


Two hundred two (202) nonprofit organizations that employ over 30,000 employees completed the survey instrument. Data was compiled on over 24,000 individual salaries and these were categorized into the one hundred thirty-one (131) job titles contained within the report. The annual operating budgets of participating nonprofits range from under $50,000 to over $100,000,000. The median budget in the sample is $1,966,000. Budget sizes are divided into six (6) categories. Sixty-one percent (61%) of participating nonprofits define a full-time workweek as 40 hours per week; 17% use 37.5 hours and 12% use 35 hours. The remaining 10% are predominantly small nonprofits with less structured policies. Sixty-five percent (65%) of employees at participating organizations work full time, while 35% work part time. The participating organizations experienced annual voluntary turnover rates during the past twelve months of 12% for full-time employees and 11% for part-time employees. Involuntary turnover rates were 4% for full-time employees and 3% for part-time employees.

Compensation On average, Executive Directors/CEOs who are men earn significantly higher pay than those who are women. The average pay for all Executive Directors/CEOs in the sample is $107,256 per year. For men, the average pay is $126,247 per year and for women, the average is $89,271 per year. While a majority (54%) of all Executive Directors/CEOs in the sample are women, a relatively greater number of men are found in the Executive Directors/CEOs positions of the largest organizations, which tend to pay higher salaries, particularly for management positions. Many participating nonprofits use more than one method to grant salary increases. Merit or performance pay was cited by 39%, cost of living by 35% and other practices by 10%. However, only fifty-eight percent (58%) of participating organizations have salary increases budgeted in their current fiscal year. This may be a reflection of continuing economic uncertainty.


III. Participant Overview


Effective Date Participants provided salary data effective as of July 1, 2010.

Participants Two hundred two (202) nonprofit organizations in Massachusetts and Rhode Island participated in the survey. These organizations provided comprehensive information on compensation for positions common to nonprofits. A list of the participants is included in Appendix A. The tables that follow in this section provide you with an overview of the organizations — where they are located, their budget size, field of service and the number of staff they employ. Field of Service Participants are classified by 15 separate Fields of Service.

Participation by Field of Service

Field of Service # of Orgs

Child and youth services and advocacy 31

Immigrant, GLBT, minority and other demographic populations services and advocacy 10

Elderly and developmentally disabled services and advocacy 28

Philanthropy 5

Arts, culture, recreation 31

Environment, conservation, animal welfare 15

Housing and homelessness prevention 12

Community and economic development, social justice, legal services, civil rights 18

Family and individual counseling, crisis intervention, mental health and medical-related services 26

Association and memberships 3

Management and organizational support 3

Public policy and education reform 9

Food programs and pantries, nutrition, agriculture 5

Religion, spiritual awareness and development 0

Health and fitness, wellness 6

Total 202

Participant Overview


Budgets Budget size groups have been established where natural breaks occurred in the data and to ensure a sufficient number of responses in each to provide you with valid information.

Budget Groups # of Orgs

to $249,999 32

$250,000 - $999,999 38

$1,000,000 - $2,499,999 43

$2,500,000 - $9,999,999 38

$10,000,000 - $24,999,999 32

$25,000,000 and over 19

Total 202

The following chart illustrates the distribution of participants by budget size.

Distribution of Participants by Budget Size



This table shows the participants’ average budget size across each of the budget groups.

Budget Groups Average Budget Size for 2010

to $249,999 $127,555

$250,000 - $999,999 $550,070

$1,000,000 - $2,499,999 $1,581,187

$2,500,000 - $9,999,999 $5,468,325

$10,000,000 - $24,999,999 $16,225,500

$25,000,000 and over $52,977,695

Average of all participants $9,050,483

Using Budget Data to Evaluate Pay The size of an organization typically affects pay for management-level staff because of the increased complexity of the organization itself, numbers of employees supervised and overall financial responsibility: the larger the nonprofit, the higher the compensation for a senior manager. The following table generally demonstrates this pattern.

Budget Groups Average Base Pay for Executive Director/CEO

to $249,999 $48,744

$250,000 - $999,999 $73,391

$1,000,000 - $2,499,999 $93,153 $2,500,000 - $9,999,999 $128,117

$10,000,000 - $24,999,999 $136,013

$25,000,000 and over $208,985

Average for all $107,256

Average Executive Director/CEO Pay Across Budget Groups

Budget size does not have quite the same impact on pay for professional or support staff, as these jobs are similar whether they are in a large organization or a small one. Instead, factors that may influence the pay levels of these jobs include: the pay philosophy of the organization, whether it has a formal salary administration program or not, and the sources of funding for the organization.



Staff Size The average number of employees in each size group is another measure against which to evaluate pay for those individuals with responsibility for the entire organization, or for a substantial part of it.

Budget Groups Average Number of Employees*

to $249,999 4

$250,000 - $999,999 10

$1,000,000 - $2,499,999 25

$2,500,000 - $9,999,999 100

$10,000,000 - $24,999,999 255

$25,000,000 and over 889

Average of all participants 150 *Staff size is the sum of regular full-time and regular part-time employees. The following chart illustrates the average number of employees per budget group.

Average # of Employees Across Budget Groups



Data are also calculated on employee size groupings.

TIP: If your organization has a particularly small budget relative to the number of employees, or vice versa, then compare your data based upon both budget and employee size groups.

Employee Size Groups # of Organizations

From 1 to 2 employees 24







251 employees and more 35

Total 202

The following chart illustrates the distribution of participants by number of employees.

Distribution of Participants by Employee Size Groups



Turnover and Newly Created Positions We asked respondents to identify the source of the positions into which they hired new employees including: the number of positions filled because an existing employee left, either a) voluntarily, or b) involuntarily, and the number of newly created positions. The table below shows the percentage rate for these variables for both full-time and part-time positions based upon the size of organization. Please note that these numbers do not include discontinued positions that were not refilled after being vacated by an employee (typically due to layoff). Full-Time Positions

Employee Size Groups Voluntary Involuntary New Turnover Turnover Positions

From 1 to 2 employees 10% 5% 5%






From 101 to 250 employees 14% 4% 5% 251 employees and more 12% 4% 5%

Overall Percentage 12% 4% 5%

Part-Time Positions

Employee Size Groups Voluntary Involuntary New Turnover Turnover Positions








251 employees and more 10% 3% 4%

Overall Percentage 11% 3% 4%



Supervisory Responsibility Another measure against which to evaluate your own jobs is the number of staff managed. The table below represents the number of employees directly and indirectly supervised by an incumbent. Typically, the manager has substantial responsibility for hiring, firing and reviewing performance. The survey provides pay data based upon these groups:

Number of Employees Managed – Data Categories

1 to 3

4 to 8

9 to 14

15 and over

This measure is particularly valuable when evaluating supervisory positions. It enables you to determine more precisely the value of your organization’s particular job relative to others with similar circumstances. Typically, the more supervisory responsibility held by a manager or supervisor, the higher the salary. Geographic Location Compensation levels are reported for the following geographic areas:

Area/County # of Organizations

Berkshire County Region 26

Western Massachusetts Region (Franklin, Hampshire & Hampden Counties) 24

Central Massachusetts Region (Worcester County) 47

Greater Boston Region (Suffolk County and Norfolk, Essex & Middlesex Counties within Route 128) 68

Northeastern Massachusetts Region (Essex & Middlesex Counties outside of Route 128) 19

Southeastern Massachusetts Region (Bristol & Plymouth Counties, Cape Cod & The Islands, Norfolk County outside of Route 128 and all Rhode Island counties) 18

Total 202


IV. Compensation & Employment Practices


Compensation Practices Salary Increase Budgets The median salary increase budget reported for the current fiscal year is 2.0%, as detailed in the following table.

Salary Increase Budgets for Current Fiscal Year

# of Organizations Responding 202

# Organizations Responding with 0.0% 84

# Organizations Responding With an Increase Budget 118

For All Organizations - 25th Percentile 0.0%

For All Organizations - Median 2.0%

For All Organizations - 75th Percentile 3.0%

Average Increase Budget (Including those reporting 0.00%) 1.85%

Average Increase Budget (Excluding those reporting 0.00%) 3.17% Fifty-eight percent (58%) of participating organizations report salary increases being given in the current fiscal year, while 42% report no salary increases. Organizations that have budgeted for salary increases in the current fiscal year report an average increase of 3.17%. Salary Increase Practices Asked what method best describes their salary increase practices, more than one third of participants report that they award salary increases based upon merit or performance. Note that this question asks about their general policy, so organizations that do not plan to give increases this year (2010) may still report on one or more of the methods listed. Some organizations report more than one answer, as shown below.

Salary Increase Practice % of Total

Sample with Policy

% of these that gave

increase in previous 12

months

Average increase

given

% of these expecting to give increase

in next 12 months

Average increase expected

Merit/Performance 39% 30% 3.26% 36% 2.98%

Cost of Living 35% 23% 2.76% 30% 2.58%

Other 10% 6% 3.41% 7% 2.43%

Compensation & Employment Practices


Incentive or Bonus Pay for Employees Other Than Executive Director/CEO Of the 202 respondents, 43% indicate that some employees other than the Executive Director/CEO are eligible for some type of incentive or bonus pay, and 31% of the total sample reports that incentive pay or bonuses were paid to employees during the past twelve months. On average, 61% of employees at these organizations received some type of bonus or incentive pay, which represented an average of 4% of employees’ base pay. Thirteen percent (13%) of all organizations report that bonuses were given during the past twelve months (July 1, 2009 – June 30, 2010) in lieu of pay raises. For information about incentive-based pay for Executive Directors/CEOs, please see page 20. Full-Time Workweek Well over one-half of the organizations have a 40-hour full-time workweek. Organizations with a workweek of fewer than 35 hours tend to be among the smallest in the survey sample.

Length of Full-Time Workweek # of Organizations % of Orgs

40 hours 124 61%

38 hours 1 <1%

37.5 hours 34 17%

35 hours 25 12%

Other 18 9%

# Organizations responding 202

Evening/Night Shift Differentials Of the 100 nonprofits that indicate they have an evening and/or night shift (49.5% of the total sample), the majority indicate that they do not pay any special rates beyond regular hourly pay and overtime, if applicable. Only 12% of those organizations that have an evening or night shift indicate any additional compensation. Among the nonprofits that do pay a premium are the following practices:

• Paying an additional hourly wage, from $1.00 to $4.50 per hour • Paying a stipend per overnight shift, amount depending on circumstances



Salary Grades and Ranges More than one third of respondents use salary grades or ranges.

Grades & Ranges # of Organizations % of Orgs

Use grades or ranges 77 38%

Do not use grades or ranges 125 62%

# Organizations Responding 202

Union Contracts Only 15 organizations (7%) reported that they have union contracts for one or more of their positions. The types of positions are varied and include both professional and non-exempt positions. Examples of the types of jobs represented by unions in this survey are:

• Actors, stage managers, stagehands • Clerical staff, administrative assistants • Billing specialists • Computer specialists • Teachers, teacher assistants, vocational instructors, developmental specialists • Drivers • Case Managers, counselors, clinical staff • Nurses • Direct care workers

Premium for Bilingual Skills The great majority of organizations report that they do not pay a premium for bilingual skills.

Practice/Policy # of Organizations % of Orgs

Do not pay a premium for bilingual skills 183 91%

Pay a premium for bilingual skills 19 9%

The practices for compensating bilingual skills vary widely. Among organizations paying a premium for bilingual skills are the following practices:

• Paying an hourly premium, from $0.50 to $4.00 per hour, depending on the position, with a median of $1.00 per hour

• Paying a percentage of salary, from 2.5% to 12%, with a median of 5% • Adding some dollar amount to salary, typically around $1000 per year, but depending upon the

position



Executive Director/CEO Compensation Profile Employment Contract Twenty-four percent (24%) of the Executive Directors represented in the survey have an employment contract.

Employment Contract # of Organizations % of Orgs

Executive Director has contract 47 24%

Executive Director does not have contract 150 76%

# Organizations Responding 197 Gender Over half of the Executive Directors in the sample are women.

Executive Director Gender # of Organizations % of Orgs

Men Executive Director/CEO 83 46%

Women Executive Director/CEO 97 54%

# Organizations Responding 180 Gender and Compensation Executive Directors who are men, on average, earn significantly higher pay than those who are women. The difference in pay appears to be related to the fact that, while over half (54%) of the Executive Directors are women, the men are heavily represented at the largest organizations in the sample. When that is taken into account, pay for men is not predictably higher than for women. However, the issue of the disproportionate representation of men and women at small and large organizations remains. See the chart below for details.

Annual Operating Budget % Men Average Salary, Men % Women Average Salary,

Women Women’s Pay as % of Men’s Pay

to $249,999 26% $40,196 74% $51,718 129%

$250,000 - $999,999 28% $87,767 72% $68,651 78%

$1,000,000 - $2,499,999 38% $90,806 62% $94,619 104%

$2,500,000 - $9,999,999 66% $134,775 34% $111,750 83%

$10,000,000 - $24,999,999 59% $114,997 41% $130,200 113%

$25,000,000 and over 75% $215,430 25% $211,671 98%

All Responses 46% $126,247 54% $89,271 71%



Education and Compensation Sixty-nine percent (69%) of the Executive Directors/CEOs in the survey hold Master’s Degrees or Doctorates. As indicated below, salaries generally increase with the level of education.

Level of Education # Reported Average Salary

High School 2 insufficient data

Some College 3 $90,723

Associate Degree 0 insufficient data

Bachelor’s Degree 53 $83,876

Master’s Degree 107 $113,161

Doctorate 23 $134,082

Number Responding 188

Time in Position and Compensation The table below illustrates the average salaries of Executive Directors/CEOs in terms of how long they have been in their current position. On average, individuals in these positions have been in their jobs for 11.3 years. There is not as clear a correlation in pay for these employees based upon their time in their positions, as there is based upon other factors (e.g., budget, numbers of employees, education).

Years in Current Job # of Incumbents Average Salary

Less than one year 9 $131,564

1.0 to 1.9 years 10 $86,445

2.0 to 2.9 years 11 $81,683

3.0 to 4.9 years 28 $95,897

5.0 to 6.9 years 28 $108,014

7.0 to 9.9 years 16 $117,390

10.0 years and over 89 $111,810

Average of 11.3 years 191 $107,256 The table below illustrates the average salaries of these employees in terms of their total number of years of experience as an Executive Director/CEO, both in the current position, as well as previous nonprofit and/or private sector experience. Individuals have an average of 15.9 years of total experience.

Years as Exec. Dir./CEO # of Incumbents Average Salary

Less than one year 4 $133,479

1.0 to 1.9 years 5 $78,894

2.0 to 2.9 years 6 $83,602

3.0 to 4.9 years 15 $90,257

5.0 to 6.9 years 19 $103,295

7.0 to 9.9 years 16 $98,406

10.0 years and over 126 $112,420

Average of 15.9 years 191 $107,256



Succession Planning Thirty-six percent (36%) of participating organizations actively engage in succession planning to help ease transitions among their most senior leaders, including the Executive Director/CEO. Of these organizations, 28% describe the succession planning as formal and 72% describe it as informal. Incentive-Based Compensation Thirteen percent (13%) of participating organizations provide additional incentive-based compensation for the Executive Director/CEO, in addition to his/her regular compensation. These organizations often award such pay based upon successful achievement of one or more types of predetermined goals and/or other targets. Some organizations report more than one answer, as shown below.

Goals/Targets for Incentive-Based Compensation

% of Organizations

Using Goals/Targets

Financial and/or operational stability 74%

Program goals 67%

Fundraising 52%

Membership 7%

Other 4% Within this sample of organizations, 59% paid incentive-based compensation to the Executive Director/CEO during the twelve months preceding July 1, 2010. The average amount of bonuses given ranged from $500 to $40,000, with an average of $13,500. Additional Benefits Provided to the Executive Director/CEO The following benefits were reported for the Executive Director/CEO position. Typically, these are provided only to the Executive Director/CEO. Travel/conferences is the most common benefit, at 35%, followed by cell phones at 32% and laptop computers at 27%.

Benefit # Reported % of Organizations

Travel/Conferences 70 35%

Cell phone 65 32%

Laptop Computer 55 27%

Additional Vacation 45 22%

Car or Car Allowance 41 20%

Additional Contribution to Health Insurance 23 11%

Additional Contribution to Retirement Benefits 22 11%

Additional Contribution to Life Insurance 14 7%

Club Memberships 7 3%

Housing or Housing Allowance 3 1%

Other 5 2%

# Organizations Responding 202 “Other” includes items such as paid parking, office rental subsidy and flex time.

V. Compensation by Position


This section details the compensation for individual job titles according to multiple parameters including:

• Annual operating budget of organization • Location of organization • Field of service of organization • Total number of employees of organization • Years of experience required by position • Education level required by position • Sex of employee • Race of employee • Number of years of tenure in position • Number of employees managed by employee in this position

To ensure the confidentiality of all data, a minimum number of responses must have been received in order to report on each statistic.

• At least four organizations are required to report compensation in any data subset. • At least four incumbents (employees) in a data subset are required to report the average. • Five incumbents are required to report the median. • Reporting meaningful percentiles requires a larger sample of data, so the 10th, 25th, 75th and 90th

percentiles are reported for samples of at least twelve incumbents. • When there are insufficient data, cells in the individual reports are left blank. • In cases where 50% or more of the responses came from a single organization, only the median

and average are reported.

Responsible to the Board of Directors for management of the entire nonprofit organization including fundraising/development, human resources, strategic planning, programs, finance, communications. Represents organization to government agencies, community and the public.

005Executive

© 2010 Third Sector New England

Number of Employees

Number of Organizations

Executive Director/Chief Executive Officer

Page 22

25th %ile

Median (50th %ile) Average

75th %ile

Annual Base Salaries10th %ile

90th %ile

All Organizations:

By Budget Size: to $249,999 $250,000 - 999,999 $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Berkshire County Region Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Philanthropy Arts, culture, recreation Environment, conservation, animal welfare Housing and homelessness prevention Cmnty/econ dev, social justice, legal, civil rights Counseling, crisis interv, mental hlth, medical Public policy and education reform Food programs & pantries, nutrition, agriculture Health and fitness, wellnessBy Number of Employees: 1 - 2 3 - 5 6 - 10 11 - 25 26 - 50 51 -100 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 Years 7 - 10 Years More than 10 yearsBy Level of Education Required: No requirement Bachelor's Degree Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: American Indian/Alaskan Native Asian Black WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 Years

190

-----------------313439373118

-----------------252344631817

-----------------291027

52915101625

955

-----------------2120223220113133

-----------------17615510

-----------------9

6880

-----------------8397

-----------------547

161-----------------

60363942

191

-----------------313439383118

-----------------262344631817

-----------------291027

52916101625

955

-----------------2120223220123133

-----------------17615610

-----------------9

6980

-----------------8397

-----------------547

162-----------------

60363943

$48,310

-------------------31,74948,95365,99879,42394,836

132,488-------------------

36,19254,80439,75950,56569,09260,864

-------------------57,824

61,418

37,44038,794

50,31569,830

-------------------31,74943,62652,10452,84149,42774,25694,729

107,848-------------------

32,89742,27479,456

-------------------

39,99855,112

-------------------58,02445,760

-------------------

48,473-------------------

45,76041,39649,60863,819

$66,997

-----------------37,44055,86972,80098,259

105,560177,257

-----------------49,92066,99753,30069,24374,94290,002

-----------------80,735

94,016

44,57551,220

58,277100,173

-----------------36,71252,00064,50169,55069,91985,639

104,998128,835

-----------------46,07254,47594,900

-----------------

58,77185,442

-----------------82,63857,907

-----------------

65,749-----------------

60,08652,19866,56085,800

$96,000

-----------------46,38474,98489,440

119,507119,538198,266

-----------------74,256

100,00682,99299,840

103,147125,008

-----------------96,158

127,608110,531

97,13668,99468,32896,74185,457

150,01075,00558,28265,998

-----------------41,99558,62580,73585,166

102,243105,488118,830175,011

-----------------67,93379,040

111,707147,108

-----------------52,00078,000

116,917-----------------

110,15780,080

-----------------100,006

99,84095,337

-----------------86,18579,99794,640

115,003

$134,992

-----------------57,99090,231

103,730150,176156,915244,610

-----------------108,493141,440117,879150,010149,147171,569

-----------------120,006

141,440

87,54877,813

107,406187,679

-----------------61,25374,42292,47299,044

139,922135,008170,976201,999

-----------------108,878

99,715169,515

-----------------

95,337164,658

-----------------165,131108,420

-----------------

135,725-----------------

117,723105,888120,016174,221

$193,261

-----------------71,028

101,712138,008200,312194,950283,196

-----------------137,950177,690169,125205,204251,525215,312

-----------------239,990

201,654

137,925113,578

187,352264,714

-----------------68,881

103,218105,903145,415178,222147,998204,738270,421

-----------------175,377138,524218,818

-----------------

114,400199,992

-----------------207,381138,940

-----------------

190,501-----------------

149,452223,997159,994202,400

$107,256

-----------------48,74473,39193,153

128,117136,013208,985

-----------------77,863

108,82294,153

116,789124,006130,940

-----------------113,121121,851121,378102,964

74,00968,41899,52294,880

153,885112,315

77,34391,599

-----------------47,56765,66280,31588,745

108,422107,794135,878178,569

-----------------78,65583,361

132,919161,383

-----------------70,63280,111

128,333-----------------

126,24789,271

-----------------116,380127,530132,965105,447

-----------------94,998

100,549101,120127,688

010Executive

Associate Director/Chief Operating OfficerProvides direction and day-to-day management of several key functions other than programs such as finance, administration, human resources, and/or development; assumes responsibility for major projects; assumes responsibility for organization in absence of Executive Director. Participates as a member of the senior management team to formulate and implement policies and plans to meet the organization's short- and long-term objectives.

Valuing our Nonprofit Workforce 2010 Page 23

Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $250,000 - 999,999 $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Berkshire County Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Environment, conservation, animal welfare Housing and homelessness prevention Cmnty/econ dev, social justice, legal, civil rights Counseling, crisis interv, mental hlth, medical Public policy and education reformBy Number of Employees: 11 - 25 26 - 50 51 -100 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 Years 7 - 10 YearsBy Level of Education Required: Bachelor's Degree Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8 9 to 14 15 and over

64

-----------------6

12151515

-----------------5

1131

78

-----------------15

59454

114

-----------------896

1322

-----------------6

2414

-----------------2425

-----------------2143

-----------------52

-----------------261812

9-----------------

1017

522

74

-----------------6

13171522

-----------------6

1232

810

-----------------15

69654

175

-----------------8

117

1329

-----------------6

2915

-----------------2629

-----------------2346

-----------------61

-----------------281812

9-----------------

1017

526

$56,431

-------------------

52,74962,90371,99390,528

-------------------

58,24052,437

-------------------57,853

78,999

-------------------

62,40485,696

-------------------

54,62156,172

-------------------50,49069,992

-------------------50,55257,154

-------------------55,345

-------------------49,74144,44363,141

-------------------

58,290

69,114

$65,749

-----------------

58,24070,22185,696

104,499-----------------

63,24264,137

-----------------65,000

98,498

-----------------

79,00998,498

-----------------

60,00879,997

-----------------60,00390,085

-----------------65,99864,449

-----------------65,499

-----------------58,68260,00878,577

-----------------

67,299

80,949

$92,997

-----------------47,45563,98183,72096,990

115,596-----------------

64,81390,26295,004

109,003102,502

-----------------89,69088,02690,27260,93487,422

104,998118,955

-----------------72,70783,72070,45094,141

114,605-----------------

70,36780,41396,491

-----------------64,803

105,061-----------------

89,89893,070

-----------------91,998

-----------------88,49482,49389,981

104,998-----------------

60,00896,99094,14193,143

$115,669

-----------------

85,332107,494115,565176,399

-----------------

96,865130,307

-----------------119,995

159,866

-----------------

132,777161,648

-----------------

104,998115,211

-----------------94,032

139,371-----------------

133,744115,055

-----------------115,388

-----------------115,877105,903

95,545

-----------------

117,468

115,144

$174,752

-----------------

124,596127,325185,528223,024

-----------------

199,314196,604

-----------------192,862

204,709

-----------------

169,853221,728

-----------------

115,565186,247

-----------------121,896221,728

-----------------208,516165,329

-----------------172,869

-----------------162,313141,492163,588

-----------------

155,996

178,542

$101,196

-----------------50,52073,37490,908

109,361136,253

-----------------61,58595,406

105,986126,749

99,863-----------------

101,16286,964

108,62464,03391,591

101,114125,047103,497

-----------------76,65682,91172,530

104,645129,911

-----------------70,57883,519

103,334-----------------

77,557120,769

-----------------104,698

97,897-----------------

100,097-----------------

96,18089,33494,541

127,905-----------------

65,951100,174

84,906107,325

Directs delivery of programs in accordance with the organization's goals and objectives. May write or participate in writing of grant applications, depending on structure of organization. Ensures program activities comply with contracts. Supervises program staff either directly or through intermediary supervisors. Acts as liaison with government agencies, the community and the public relative to funding, contracts and delivery of services. Participates as a member of the senior management team in the development and implementation of organization-wide policies and programs that contribute to its overall success. This is a single-incumbent position. Report others in other program-related jobs (e.g., 420, 421, 430, 435, 853, 856, 950, 955).

015Executive


Number of Employees


Director, Program(s)

Page 24

All Organizations:

By Budget Size: $250,000 - 999,999 $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Cmnty/econ dev, social justice, legal, civil rights Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 6 - 10 11 - 25 26 - 50 51 -100 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 Years 7 - 10 YearsBy Level of Education Required: Bachelor's Degree Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8 15 and over

46

-----------------58

149

10-----------------

47

1968

-----------------1011

48

-----------------6645

1014

-----------------1118

7-----------------

1917

-----------------2033

-----------------37

-----------------251010

5-----------------

71018

79

-----------------7

11161233

-----------------6

11361014

-----------------2315

918

-----------------10

845

1437

-----------------1428

9-----------------

2924

-----------------2746

-----------------60

-----------------311113

9-----------------

91024

$59,030

-------------------

63,59263,47370,437

-------------------

61,484

58,313-------------------

57,89064,210

61,770-------------------

62,40070,862

-------------------51,53257,801

-------------------57,82466,487

-------------------57,77858,718

-------------------58,094

-------------------53,119

63,066

-------------------

64,418

$67,434

-----------------

71,17876,86191,593

-----------------

78,879

63,310-----------------

63,98176,565

69,743-----------------

66,82686,164

-----------------56,61763,185

-----------------62,31779,404

-----------------63,98166,826

-----------------69,244

-----------------62,858

76,305

-----------------

74,802

$86,632

-----------------57,82462,98277,88686,164

103,168-----------------

77,62676,731

100,00695,02570,003

-----------------95,68085,69694,07887,839

-----------------62,92073,508

69,99278,999

102,544-----------------

65,22974,735

123,594-----------------

68,99498,498

-----------------86,09179,384

-----------------79,602

-----------------69,99278,00095,326

119,995-----------------

62,98273,50883,044

$106,891

-----------------

101,738101,998131,300

-----------------

119,195

75,395-----------------

119,496121,534

121,420-----------------

106,969127,847

-----------------77,04895,092

-----------------91,864

121,025-----------------

115,003101,473

-----------------104,010

-----------------87,506

112,913

-----------------

112,325

$136,282

-----------------

138,073122,487159,232

-----------------

142,077

86,362-----------------

159,232137,763

144,802-----------------

127,286148,466

-----------------102,450118,614

-----------------104,291140,993

-----------------134,480127,400

-----------------125,484

-----------------111,954

134,809

-----------------

129,147

$92,300

-----------------58,40669,68887,72888,877

110,490-----------------

77,81389,239

101,602107,750

70,096-----------------

95,46192,89686,44295,613

-----------------63,90877,01797,63568,75687,769

108,687-----------------

69,06880,855

120,762-----------------

75,688101,653

-----------------91,49387,966

-----------------88,741

-----------------75,02585,47195,070

118,932-----------------

68,66582,52691,089

25th %ile


75th %ile


90th %ile

055Administrative

Director, AdministrationDirects a group of functions for the organization including any or all of the following: human resources, information technology, office services, facilities and grounds, transportation, food service, and purchasing. Manages department budgets. Participates as a member of the senior management team in the development and implementation of organization-wide policies and programs that will contribute to its overall success.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston RegionBy Field of Service: Srvcs & Adv: Children and youth Arts, culture, recreation Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 11 - 25 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's Degree Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8

24

-----------------784

-----------------448

-----------------546

-----------------64

10-----------------

57

-----------------12

6-----------------

717

-----------------20

-----------------11

411

-----------------85

30

-----------------7

117

-----------------47

11-----------------

848

-----------------65

15-----------------

512

-----------------1211

-----------------9

19-----------------

25-----------------

114

12-----------------

116

$55,198

-------------------

-------------------

-------------------

-------------------

56,380-------------------

57,491-------------------

54,954

-------------------

54,999-------------------

57,591-------------------

54,346-------------------

$59,140

-----------------

-----------------

-----------------

-----------------

69,992-----------------

60,965-----------------

58,734

-----------------

59,197-----------------

63,076-----------------

62,229-----------------

$74,994

-----------------70,72075,46280,246

-----------------

74,52683,054

-----------------76,856

76,596-----------------

58,92774,13176,794

-----------------74,52673,559

-----------------71,09576,398

-----------------76,39874,131

-----------------76,398

-----------------66,955

75,930-----------------

75,46275,265

$87,688

-----------------

-----------------

-----------------

-----------------

92,747-----------------

86,050-----------------

82,352

-----------------

83,054-----------------

90,366-----------------

79,685-----------------

$118,712

-----------------

-----------------

-----------------

-----------------

124,917-----------------

92,951-----------------

107,842

-----------------

125,341-----------------

121,509-----------------

86,229-----------------

$78,618

-----------------67,96577,38686,385

-----------------76,03477,07991,233

-----------------75,76468,06386,213

-----------------63,99872,54382,588

-----------------72,62574,225

-----------------72,74677,329

-----------------77,49677,179

-----------------81,241

-----------------71,626

102,28472,817

-----------------75,91084,244

Manages the day-to-day operations of a regional facility that delivers program services in accordance with organization goals and objectives. Functions include: program development and implementation, staffing, volunteer coordination, community relations, budgeting, record keeping and facility maintenance. May participate in or lead fundraising activities for the region.

060Administrative


Number of Employees


Regional Manager/Center Manager

Page 26

All Organizations:

By Budget Size: $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Central Massachusetts Region Greater Boston RegionBy Field of Service: Srvcs & Adv: Children and youth Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 11 - 20 YearsBy Number of Employees Managed: 4 to 8 15 and over

15

-----------------54

-----------------55

-----------------46

-----------------7

-----------------46

-----------------10

-----------------79

-----------------11

-----------------86

-----------------55

36

-----------------1416

-----------------1311

-----------------1116

-----------------21

-----------------4

16-----------------

21-----------------

718

-----------------22

-----------------10

9-----------------

612

$43,441

-------------------41,96447,790

-------------------44,928

-------------------

47,779-------------------

48,418-------------------

48,123-------------------

44,096-------------------

43,420-------------------

41,912-------------------

-------------------

44,843

$50,003

-----------------51,48552,374

-----------------51,979

-----------------

54,621-----------------

52,374-----------------

51,979-----------------

50,991-----------------

52,437-----------------

49,967-----------------

-----------------

50,497

$52,374

-----------------51,97964,366

-----------------51,97975,005

-----------------51,97969,992

-----------------54,995

-----------------

51,979-----------------

51,979-----------------

49,98258,989

-----------------58,490

-----------------53,87266,747

-----------------54,24751,979

$66,284

-----------------54,62178,967

-----------------54,746

-----------------

83,830-----------------

77,647-----------------

59,800-----------------

55,495-----------------

76,326-----------------

76,326-----------------

-----------------

53,867

$85,010

-----------------70,34685,609

-----------------60,936

-----------------

86,089-----------------

85,559-----------------

68,694-----------------

66,377-----------------

85,079-----------------

85,490-----------------

-----------------

67,764

$58,279

-----------------53,42665,315

-----------------52,67371,342

-----------------52,32767,631

-----------------64,058

-----------------47,55955,015

-----------------54,100

-----------------55,50663,647

-----------------62,441

-----------------54,55265,647

-----------------57,16953,102

25th %ile


75th %ile


90th %ile

065Administrative

Office ManagerProvides direct supervision of the organization's office services including mail pick up and distribution, records maintenance, copy/print services, reception, office maintenance and cleaning services, communications/telephones, and similar.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $250,000 - 999,999 $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Berkshire County Region Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Arts, culture, recreation Environment, conservation, animal welfare Cmnty/econ dev, social justice, legal, civil rights Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 6 - 10 11 - 25 26 - 50 51 -100 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 Years 4 - 6 YearsBy Level of Education Required: No requirement High School Diploma Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8

61

-----------------1010131412

-----------------7

111118

77

-----------------848646

17-----------------

9946

1020

-----------------5

295

-----------------6

141317

-----------------8

49-----------------

57

44-----------------

389

124

-----------------19

7

101

-----------------1010132442

-----------------1320113911

7-----------------

2648646

38-----------------

9946

1159

-----------------6

416

-----------------6

401419

-----------------1179

-----------------58

74-----------------

451115

4-----------------

2610

$29,294

-------------------

32,15728,26733,091

-------------------28,26729,207

31,990

-------------------32,704

28,267-------------------

29,286-------------------

29,594

-------------------

28,36929,59929,120

-------------------

29,286-------------------

28,777-------------------

28,878

28,904

-------------------28,211

$33,155

-----------------

34,58029,29736,385

-----------------28,77731,845

36,400

-----------------37,290

31,283-----------------

33,010-----------------

31,990

-----------------

32,31336,69231,990

-----------------

33,717-----------------

34,008-----------------

31,720

35,152

-----------------29,817

$39,104

-----------------37,51336,32741,99534,27840,435

-----------------31,20036,96237,27442,74440,04040,824

-----------------40,154

38,76134,434

45,61536,057

-----------------38,00237,440

39,99943,26039,499

-----------------39,23937,71039,780

-----------------37,35738,00240,94540,560

-----------------39,99839,104

-----------------44,98033,46739,998

-----------------37,27440,10239,998

-----------------39,23938,803

$44,635

-----------------

47,39344,02948,106

-----------------37,57540,076

49,400

-----------------45,261

41,662-----------------

45,011-----------------

44,266

-----------------

42,82245,57844,990

-----------------

44,990-----------------

45,245-----------------

41,715

44,242

-----------------42,983

$51,334

-----------------

50,20345,00157,618

-----------------41,77146,900

57,283

-----------------54,400

56,264-----------------

56,098-----------------

50,935

-----------------

52,69952,11547,840

-----------------

53,165-----------------

53,082-----------------

46,716

49,171

-----------------45,396

$39,533

-----------------36,08635,15440,75536,49343,014

-----------------33,17737,19137,06842,85639,91142,793

-----------------41,84238,23238,91734,29935,72944,29438,172

-----------------39,08136,68938,66239,07639,93040,212

-----------------37,00838,97141,108

-----------------38,99338,97741,02139,164

-----------------40,71239,754

-----------------44,51434,87640,356

-----------------37,34241,87939,69244,980

-----------------37,01941,931

Provides a wide variety of skilled administrative and clerical support for chief executive, directors or other senior management staff. Responsibilities include exposure to sensitive information and require considerable use of tact, diplomacy, discretion and judgment. Is responsible for special projects as assigned, may attend board or similar meetings to take or transcribe and distribute minutes, prepares board packets, maintains databases, and researches/analyzes data and develops reports to aid in management decision-making. May follow up on projects assigned to managers by senior executives.

070Administrative


Number of Employees


Executive Assistant

Page 28

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Berkshire County Region Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Arts, culture, recreation Housing and homelessness prevention Cmnty/econ dev, social justice, legal, civil rights Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 11 - 25 26 - 50 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 Years 4 - 6 YearsBy Level of Education Required: High School Diploma Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3

60

-----------------8

151914

-----------------7

11141310

5-----------------

84

13544

11-----------------

48

2024

-----------------4

289

-----------------151219

-----------------4

50-----------------

47-----------------

3413

46

-----------------8

69

-----------------8

152121

-----------------7

11141612

9-----------------

106

13544

16-----------------

48

2033

-----------------4

3011

-----------------161519

-----------------4

58-----------------

53-----------------

3514

46

-----------------8

$32,760

-------------------

30,76732,61439,724

-------------------

28,37138,71731,096

-------------------

32,968

37,977-------------------

33,88134,087

-------------------

32,812

-------------------31,03135,51430,160

-------------------

32,308-------------------

31,609-------------------

31,53335,880

-------------------

$35,738

-----------------

35,36038,23144,387

-----------------

36,14048,50034,325

-----------------

33,499

41,434-----------------

37,11840,113

-----------------

34,924

-----------------35,31439,12535,630

-----------------

35,407-----------------

35,360-----------------

35,29839,500

-----------------

$42,432

-----------------35,10039,52040,56049,982

-----------------35,36040,56044,24253,45642,14139,666

-----------------44,90736,65340,29030,160

46,195-----------------

35,88040,84145,257

-----------------

41,21645,257

-----------------40,45643,99241,226

-----------------

42,515-----------------

41,226-----------------

40,56043,701

48,038-----------------

42,016

$52,998

-----------------

52,99850,05557,710

-----------------

55,17557,27857,122

-----------------

52,510

55,993-----------------

52,93655,671

-----------------

47,299

-----------------53,19649,44255,016

-----------------

50,830-----------------

48,142-----------------

48,00651,584

-----------------

$57,824

-----------------

58,92254,89868,644

-----------------

60,47670,61662,641

-----------------

56,601

70,616-----------------

62,38561,231

-----------------

57,335

-----------------61,51261,59363,752

-----------------

57,917-----------------

55,802-----------------

54,99761,974

-----------------

$44,532

-----------------36,14343,00043,27151,788

-----------------35,85640,25944,88553,56845,02739,231

-----------------46,50938,48542,56037,15744,62742,43749,636

-----------------35,29839,23144,63747,758

-----------------33,95142,17148,258

-----------------43,34245,63144,659

-----------------44,59044,127

-----------------42,632

-----------------41,44045,93448,74450,618

-----------------46,431

25th %ile


75th %ile


90th %ile

075Administrative

Administrative Assistant, Senior LevelProvides administrative and clerical support to managers and/or other department members. Duties may include researching and compiling information and coordinating activities between departments and/or outside services. Maintains data, generates and formats reports and other documents, using a range of computer software skills including spreadsheets, word processing, desktop publishing, database management, and/or presentation software, etc. May be responsible for administering special projects related to departmental functions.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $250,000 - 999,999 $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Arts, culture, recreation Housing and homelessness prevention Cmnty/econ dev, social justice, legal, civil rights Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 6 - 10 26 - 50 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 Years 4 - 6 YearsBy Level of Education Required: High School Diploma Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3

46

-----------------58

128

13-----------------

5101411

4-----------------

710

5467

-----------------44

1417

-----------------6

266

-----------------21

810

-----------------5

41-----------------

55

39-----------------

281411

6-----------------

8

108

-----------------58

171365

-----------------11304316

6-----------------

3435

746

11-----------------

45

1973

-----------------1050

9-----------------

551226

-----------------8

92-----------------

97

82-----------------

421915

7-----------------

10

$29,037

-------------------

27,00327,82631,554

-------------------

24,30932,92229,952

-------------------32,14727,277

-------------------

27,04030,044

-------------------

28,232

-------------------27,71029,38237,374

-------------------

28,538-------------------

29,419-------------------

27,95330,99227,677

-------------------

$32,765

-----------------

33,40530,39936,151

-----------------

31,74638,00236,213

-----------------37,83631,034

-----------------

32,24033,447

-----------------

31,024

-----------------31,03432,03238,189

-----------------

32,240-----------------

32,443-----------------

31,74632,24033,280

-----------------

$38,875

-----------------31,20036,82740,99732,24039,624

-----------------31,45037,52341,14246,98735,475

-----------------41,47536,89938,251

32,40733,946

-----------------

45,53139,35439,000

-----------------39,99934,95542,994

-----------------36,29639,84340,498

-----------------38,37638,501

-----------------39,52034,52838,376

-----------------37,96035,98438,50139,499

-----------------36,140

$45,071

-----------------

43,76347,06647,060

-----------------

42,98346,67554,543

-----------------52,39539,520

-----------------

43,68046,031

-----------------

39,546

-----------------42,93145,60943,119

-----------------

43,805-----------------

45,134-----------------

42,40142,93152,000

-----------------

$54,059

-----------------

47,92760,73655,894

-----------------

46,07756,88858,020

-----------------59,05243,422

-----------------

49,13056,343

-----------------

45,646

-----------------55,85258,19846,848

-----------------

52,951-----------------

53,697-----------------

45,76460,00853,839

-----------------

$40,050

-----------------31,26338,55838,90238,11441,596

-----------------32,90837,18142,74445,37437,832

-----------------44,24736,28737,84435,19933,01039,291

-----------------30,67541,50838,54840,837

-----------------39,88536,34141,681

-----------------38,32740,58840,912

-----------------42,30739,285

-----------------40,21334,56739,711

-----------------37,12840,37840,84939,086

-----------------38,895

Performs clerical duties including answering telephones, screening calls, taking messages and acting as receptionist. Sets up and maintains files, uses computer skills to enter and maintain data, prepares correspondence and develops other routine documents. May make appointments and handle travel arrangements. Coordinates activities related to departmental functions.

080Administrative


Number of Employees


Administrative Assistant, Intermediate Level

Page 30

All Organizations:

By Budget Size: $250,000 - 999,999 $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Berkshire County Region Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Arts, culture, recreation Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 11 - 25 26 - 50 51 -100 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: No requirement High School Diploma Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3

60

-----------------4

12151712

-----------------67

1220

87

-----------------11

497

12-----------------

1155

1223

-----------------1926

-----------------5

309

10-----------------

556

-----------------111247

-----------------431618

4-----------------

5

208

-----------------4

14385795

-----------------6

5338661926

-----------------4617371075

-----------------12

76

43136

-----------------7559

-----------------6

1291914

-----------------7

195-----------------

2027

144-----------------

1072724

5-----------------

5

$24,960

-------------------

22,86025,53025,48024,752

-------------------

23,34623,98229,63024,96024,648

-------------------29,55724,76924,752

23,982-------------------

24,449

24,38624,960

-------------------23,50425,480

-------------------

24,00329,32828,600

-------------------

24,960-------------------

26,00023,79524,919

-------------------23,92024,97725,990

-------------------

$27,337

-----------------

24,60727,71626,67628,413

-----------------

25,48026,95231,20028,49625,933

-----------------30,71725,72025,595

26,707-----------------

29,640

26,68627,347

-----------------25,70929,994

-----------------

26,10431,20031,834

-----------------

27,040-----------------

27,38325,00227,778

-----------------26,00027,10229,443

-----------------

$31,200

-----------------

30,94030,63929,55732,074

-----------------30,04629,12031,07534,50734,11228,413

-----------------33,02026,68628,12231,80331,200

-----------------33,45728,45432,40729,30731,606

-----------------29,12033,093

-----------------30,95130,16033,67535,183

-----------------33,01031,096

-----------------32,24028,68331,200

-----------------29,99428,70435,29838,355

-----------------31,512

$35,006

-----------------

34,14434,44532,58337,170

-----------------

31,99032,24538,31939,20829,708

-----------------36,55129,01331,907

34,320-----------------

36,379

33,67535,516

-----------------31,99038,002

-----------------

34,21636,98238,122

-----------------

34,736-----------------

36,99830,70134,310

-----------------32,65634,73639,255

-----------------

$39,568

-----------------

36,68138,50936,60040,968

-----------------

33,76736,86641,94146,01034,058

-----------------40,50433,02634,112

40,194-----------------

37,740

37,40740,094

-----------------35,25642,494

-----------------

39,52038,77144,741

-----------------

39,520-----------------

40,41234,94438,626

-----------------37,24037,64043,410

-----------------

$31,647

-----------------29,81230,00731,26030,48132,821

-----------------30,07328,81430,43035,13134,22628,841

-----------------33,90627,61829,18631,01931,614

-----------------32,61330,70133,37030,36932,039

-----------------29,26234,211

-----------------32,43130,93333,96035,611

-----------------34,76631,431

-----------------32,64928,74131,406

-----------------30,27730,94934,88737,061

-----------------31,861

25th %ile


75th %ile


90th %ile

085Administrative

Administrative Assistant, Junior LevelPerforms routine clerical duties such as answering telephone, taking and delivering messages, setting up and maintaining files, sorting/delivering mail, entering data into the computer, preparing routine correspondence.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $250,000 - 999,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 11 - 25 26 - 50 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: No requirement High School Diploma Associate's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: American Indian/Alaskan Native Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years

44

-----------------48

1712

-----------------88

1556

-----------------111210

-----------------44

1021

-----------------17

9-----------------

527

4-----------------

637

-----------------4

129

30-----------------

3298

225

-----------------5

1444

157-----------------

11921411823

-----------------4020

138-----------------

67

14192

-----------------135

17-----------------

6171

4-----------------

10188

-----------------4

1860

108-----------------

1342611

$19,261

-------------------

24,96019,44818,720

-------------------18,72022,88020,80020,80021,632

-------------------21,53220,80018,720

-------------------

22,29819,261

-------------------18,72020,800

-------------------

18,824

-------------------

19,188-------------------

18,72018,77218,720

-------------------18,72020,155

$20,800

-----------------

25,28321,04520,800

-----------------19,86423,24424,96027,36824,960

-----------------23,40024,96020,800

-----------------

24,55520,800

-----------------20,80024,284

-----------------

20,800

-----------------

20,800-----------------

21,83020,80020,800

-----------------20,80024,596

$24,960

-----------------20,80029,92123,47324,960

-----------------21,42425,95827,64329,18327,040

-----------------27,99725,80224,960

-----------------22,90124,96025,80224,960

-----------------22,73425,542

-----------------26,00023,005

-----------------23,46324,981

-----------------

27,23823,19224,960

-----------------24,26328,41328,413

$29,120

-----------------

32,61028,39229,120

-----------------27,26930,90931,53335,92729,120

-----------------32,08431,94928,855

-----------------

30,35829,120

-----------------29,12029,744

-----------------

28,870

-----------------

29,120-----------------

30,88829,01628,657

-----------------29,12032,615

$33,155

-----------------

37,55532,24034,890

-----------------31,51235,47236,25438,68831,096

-----------------38,39736,40732,677

-----------------

36,40034,324

-----------------32,96832,927

-----------------

32,743

-----------------

32,685-----------------

34,01434,64332,240

-----------------32,10536,406

$25,645

-----------------21,63229,84225,00425,693

-----------------23,64227,65928,09430,44026,824

-----------------28,43327,35325,058

-----------------23,39326,75227,56325,591

-----------------24,92226,685

-----------------25,24824,95129,120

-----------------23,84325,618

-----------------31,95927,14325,09125,141

-----------------24,80228,60728,816

Receives and greets visitors. Determines the nature of their visits and notifies appropriate staff members. Answers and transfers telephone calls using multiple-line equipment, and represents organization to callers and visitors in a friendly, professional manner. May issue security badges, maintains visitor logs and calls vendors as requested. May perform routine clerical duties including filing, word processing, and sorting and distributing mail. For employees who are responsible for scheduling patient appointments, facilitating patient flow, and referring patients to other resources, please refer to (752) Receptionist, Medical.

090Administrative


Number of Employees


Receptionist

Page 32

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Berkshire County Region Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Arts, culture, recreation Housing and homelessness prevention Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 11 - 25 26 - 50 51 -100 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: No requirement High School DiplomaBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 Years

67

-----------------11212014

-----------------4

1115151210

-----------------10

615

44

17-----------------

411

62026

-----------------2115

-----------------7

46-----------------

459

-----------------141843

-----------------471622

4

180

-----------------17496053

-----------------242339312142

-----------------191838

65

70-----------------

421134498

-----------------6423

-----------------14

126-----------------

6161

-----------------1926

115-----------------

1052127

5

$19,498

-------------------18,51218,20020,32820,800

-------------------18,72019,02017,68021,21620,80020,297

-------------------18,72020,04920,234

20,800-------------------

16,64018,72019,55220,272

-------------------19,45922,177

-------------------17,94020,590

-------------------

19,760-------------------

18,30420,17619,032

-------------------18,72017,78422,576

$22,880

-----------------18,72021,08122,98424,003

-----------------22,98420,28019,76022,88024,12823,970

-----------------22,75522,78121,840

22,984-----------------

18,72022,10022,38622,984

-----------------22,98426,000

-----------------18,28322,880

-----------------

22,880-----------------

22,88021,22222,880

-----------------22,88020,02026,354

$25,376

-----------------23,40025,48024,76326,000

-----------------22,98423,00524,12825,48026,25026,000

-----------------24,12823,43426,12519,24028,08025,480

-----------------

22,88026,00027,14425,272

-----------------25,27227,498

-----------------20,05125,480

-----------------19,64625,480

-----------------23,92025,74025,480

-----------------24,96024,00329,12030,576

$29,006

-----------------27,64428,87129,00629,120

-----------------25,27228,20527,04029,70230,52429,120

-----------------29,12029,64029,911

27,716-----------------

23,40029,59929,39028,704

-----------------27,37829,994

-----------------25,49129,058

-----------------

29,079-----------------

34,21629,01128,704

-----------------27,04030,12932,594

$31,200

-----------------29,29533,86232,19831,454

-----------------27,92434,20430,49336,19235,85931,088

-----------------34,21632,33833,488

30,114-----------------

28,49638,18935,63131,125

-----------------31,33633,355

-----------------34,99631,870

-----------------

31,582-----------------

41,78729,89631,150

-----------------29,49036,19236,541

$25,567

-----------------23,54925,46425,72626,240

-----------------23,52224,84523,95827,39527,36526,378

-----------------25,60825,61126,66220,24927,97225,561

-----------------25,81321,88126,65627,01125,555

-----------------25,34428,008

-----------------22,72725,915

-----------------20,45725,862

-----------------27,42025,19225,463

-----------------24,82124,99829,64127,127

25th %ile


75th %ile


90th %ile

105Accounting/Finance

Chief Financial OfficerManages the financial resources of the organization including accounting, finance, organization-wide budgets, investments, and treasury in accordance with generally accepted accounting principles and organization/contract policies and procedures. Safeguards assets through the maintenance of proper controls. Participates as a member of the senior management team in the development and implementation of organization-wide policies and programs that will contribute to its overall success.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Berkshire County Region Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Arts, culture, recreation Cmnty/econ dev, social justice, legal, civil rights Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 11 - 25 26 - 50 51 -100 101 - 250 251+By Years of Experience Required: 4 - 6 Years 7 - 10 YearsBy Level of Education Required: Bachelor's Degree Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8 9 to 14 15 and over

70

-----------------5

242117

-----------------6

12132011

8-----------------

108

1444

18-----------------

565

2229

-----------------2715

-----------------3026

-----------------3529

-----------------6

54-----------------

201912

9-----------------

1627

86

70

-----------------5

242117

-----------------6

12132011

8-----------------

108

1444

18-----------------

565

2229

-----------------2715

-----------------3026

-----------------3529

-----------------6

54-----------------

201912

9-----------------

1627

86

$68,615

-------------------

65,36480,00189,798

-------------------

61,76066,20673,728

-------------------

62,660

68,465-------------------

67,33679,997

-------------------66,14881,590

-------------------66,64580,642

-------------------74,20665,000

-------------------

68,484-------------------

66,79972,25568,933

-------------------62,46378,994

$80,013

-----------------

70,55884,989

104,957-----------------

76,70076,13784,729

-----------------

77,512

81,541-----------------

73,77296,491

-----------------69,22291,000

-----------------69,15589,388

-----------------86,00869,472

-----------------

76,487-----------------

76,23780,82975,499

-----------------68,15782,638

$95,743

-----------------85,69682,12999,320

125,341-----------------

77,49192,35296,491

106,56994,99487,754

-----------------104,915

83,41990,959

100,475-----------------

85,69688,34891,00083,304

109,990-----------------

80,829102,461

-----------------82,107

114,400-----------------

99,84082,202

-----------------97,39694,994

-----------------92,95593,496

108,38980,018

-----------------75,62999,84091,250

114,400

$115,934

-----------------

99,289108,940154,222

-----------------

99,835108,389147,493

-----------------

109,710

122,845-----------------

97,558144,997

-----------------100,298149,989

-----------------100,079150,462

-----------------125,986109,928

-----------------

116,912-----------------

112,845118,102123,875

-----------------103,668122,013

$152,181

-----------------

120,058152,148196,722

-----------------

113,499116,380186,435

-----------------

151,497

174,720-----------------

141,748169,291

-----------------112,961191,006

-----------------109,978175,506

-----------------154,740124,495

-----------------

152,610-----------------

152,703169,291202,170

-----------------133,303154,507

$102,106

-----------------87,36086,474

103,349132,878

-----------------83,59289,95093,190

118,193109,030

98,980-----------------

115,50988,14196,37478,44291,151

109,498-----------------

85,08090,13090,41890,698

119,683-----------------

86,922118,832

-----------------87,024

120,246-----------------

109,27093,918

-----------------96,044

100,984-----------------

99,581102,746112,267

89,637-----------------

86,210106,530

94,021115,333

Manages the accounting operations of the organization including budgeting, auditing, payroll, accounts payable and receivable, general ledger and financial reporting, in accordance with generally accepted accounting principles and internal policies and procedures. Oversees development and implementation of financial systems. May interpret accounting reports to management and board. Assumes responsibility for the financial function in the absence of the Chief Financial Officer.



Number of Employees


Controller

Page 34

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Central Massachusetts Region Greater Boston Region Northeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 11 - 25 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's Degree Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3

32

-----------------557

14-----------------

613

6-----------------

668

-----------------64

18-----------------

418

-----------------19

9-----------------

1813

-----------------28

-----------------15

8-----------------

17

35

-----------------557

17-----------------

615

7-----------------

868

-----------------64

21-----------------

418

-----------------1910

-----------------1813

-----------------30

-----------------15

8-----------------

18

$59,634

-------------------

62,770-------------------

56,805

-------------------

-------------------

61,947-------------------

59,030-------------------

58,656

-------------------57,99060,674

-------------------60,008

-------------------55,994

-------------------59,030

$63,107

-----------------

67,018-----------------

69,202

-----------------

-----------------

64,771-----------------

64,121-----------------

62,858

-----------------62,99865,468

-----------------64,168

-----------------60,008

-----------------62,562

$74,006

-----------------65,93669,20279,99783,200

-----------------67,60085,69683,200

-----------------98,22871,52176,679

-----------------66,498

81,494-----------------

71,594-----------------

72,98785,998

-----------------76,49281,494

-----------------77,750

-----------------72,98769,348

-----------------69,348

$95,472

-----------------

100,496-----------------

104,000

-----------------

-----------------

97,740-----------------

87,303-----------------

87,110

-----------------96,04492,852

-----------------96,044

-----------------87,110

-----------------86,840

$108,459

-----------------

106,899-----------------

113,992

-----------------

-----------------

104,798-----------------

115,103-----------------

113,651

-----------------115,103110,190

-----------------112,786

-----------------107,860

-----------------115,103

$79,945

-----------------74,01572,76780,41684,780

-----------------70,60986,04885,821

-----------------97,47974,88778,403

-----------------73,02587,16281,691

-----------------68,43777,283

-----------------77,28284,922

-----------------80,66780,694

-----------------80,701

-----------------76,39880,158

-----------------77,864

25th %ile


75th %ile


90th %ile


Accounting ManagerManages and performs various accounting activities including developing, implementing and maintaining accounting systems, policies and procedures and compiling, analyzing and reporting accounting data for management reports and decision-making purposes. May act as a primary liaison to outside auditors and government agencies regarding contract issues. Manages monthly closings. Typically supervises more than three staff members.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 26 - 50 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8

46

-----------------7

111314

-----------------10

816

74

-----------------8

1113

-----------------59

24-----------------

1114

-----------------4

26-----------------

1430

-----------------4

35-----------------

21984

-----------------24

9

59

-----------------7

111327

-----------------15

822

94

-----------------8

1225

-----------------59

37-----------------

1216

-----------------5

33-----------------

1639

-----------------4

45-----------------

28994

-----------------27

9

$46,800

-------------------

44,82449,995

-------------------46,093

50,789

-------------------

45,86045,710

-------------------

48,456-------------------

47,16245,525

-------------------

48,788-------------------

46,42846,800

-------------------

46,467-------------------

49,563

-------------------50,602

$51,480

-----------------

47,09153,040

-----------------49,962

54,194

-----------------

54,24750,742

-----------------

52,250-----------------

51,32450,372

-----------------

53,779-----------------

52,74952,624

-----------------

51,491-----------------

52,728

-----------------53,997

$57,283

-----------------57,28357,07557,11761,110

-----------------57,11757,13862,71258,011

-----------------61,54757,15956,222

-----------------54,99562,98257,200

-----------------60,33056,056

-----------------50,00361,110

-----------------70,27357,075

-----------------

57,200-----------------

60,33057,11757,283

-----------------58,01157,283

$73,133

-----------------

77,81382,202

-----------------73,008

80,033

-----------------

72,48376,128

-----------------

76,128-----------------

71,69381,844

-----------------

75,754-----------------

79,59170,533

-----------------

73,071-----------------

74,537

-----------------73,008

$85,613

-----------------

83,36789,452

-----------------80,879

92,603

-----------------

84,88986,283

-----------------

85,646-----------------

84,59088,121

-----------------

84,286-----------------

87,85585,613

-----------------

84,045-----------------

83,381

-----------------85,796

$63,219

-----------------58,05062,61960,40266,112

-----------------60,56758,96568,18865,51353,858

-----------------66,11561,92263,642

-----------------68,57362,68763,786

-----------------62,37763,493

-----------------50,72764,662

-----------------67,85761,859

-----------------79,01962,573

-----------------64,38059,14263,78764,657

-----------------64,25764,026

Provides day-to-day supervision to one or more general accounting functions such as accounts payable, accounts receivable or payroll. Ensures accuracy and compliance with accounting policies and procedures. Researches and resolves related problems. Typically supervises from one to five hourly accounting staff.



Number of Employees


Accounting Supervisor

Page 36

All Organizations:

By Budget Size: $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Berkshire County Region Western Massachusetts Region Central Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: High School Diploma Associate's Degree Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8

25

-----------------10

8-----------------

4565

-----------------478

-----------------7

14-----------------

117

-----------------54

11-----------------

21-----------------

21-----------------

1266

-----------------10

8

34

-----------------1215

-----------------5676

-----------------49

15-----------------

723

-----------------13

8-----------------

64

12-----------------

29-----------------

26-----------------

1376

-----------------12

9

$37,815

-------------------36,00540,722

-------------------

-------------------

36,005-------------------

36,787-------------------

37,910

-------------------

40,026-------------------

37,669-------------------

37,170-------------------

38,750

-------------------37,756

$39,998

-----------------38,03845,906

-----------------

-----------------

39,998-----------------

41,205-----------------

39,728

-----------------

41,990-----------------

39,998-----------------

39,983-----------------

41,184

-----------------39,941

$47,788

-----------------45,50054,579

-----------------37,66949,78551,75049,299

-----------------

43,16054,579

-----------------50,75850,523

-----------------50,75849,743

-----------------51,875

53,875-----------------

47,736-----------------

47,788-----------------

56,41047,73648,755

-----------------44,46050,758

$56,556

-----------------55,55760,008

-----------------

-----------------

60,008-----------------

58,843-----------------

59,426

-----------------

60,008-----------------

56,701-----------------

57,471-----------------

60,504

-----------------54,268

$60,504

-----------------59,11064,228

-----------------

-----------------

64,228-----------------

61,890-----------------

64,507

-----------------

65,092-----------------

61,000-----------------

61,445-----------------

65,100

-----------------63,889

$48,633

-----------------46,41253,230

-----------------38,16849,10948,77651,235

-----------------50,34145,97351,202

-----------------47,24450,205

-----------------50,41950,539

-----------------49,10942,30752,306

-----------------48,571

-----------------48,841

-----------------51,88247,74947,486

-----------------46,89149,234

25th %ile


75th %ile


90th %ile


Senior AccountantWorking with general supervision, performs relatively complex accounting duties including maintaining and analyzing accounting records and preparing accounting schedules, reports and financial statements. Prepares journal entries, reconciles ledger accounts and ensures compliance with generally accepted accounting principles and organizational policies, procedures and contracts. May prepare federal, state and local tax returns. Does not supervise, but may advise less experienced accounting staff.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Central Massachusetts Region Greater Boston Region Northeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 26 - 50 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Asian Black WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3

28

-----------------989

-----------------9

104

-----------------565

-----------------4

1012

-----------------99

-----------------19

-----------------7

21-----------------

44

19-----------------

15554

-----------------6

35

-----------------101013

-----------------1112

5-----------------

678

-----------------5

1117

-----------------1110

-----------------24

-----------------9

25-----------------

45

23-----------------

17664

-----------------6

$43,901

-------------------

43,538-------------------

54,355

-------------------

-------------------

46,517-------------------

-------------------45,251

-------------------

41,808-------------------

42,232-------------------

42,224

-------------------

$50,544

-----------------

52,770-----------------

55,833

-----------------

-----------------

52,770-----------------

-----------------51,043

-----------------

49,629-----------------

48,006-----------------

48,360

-----------------

$58,219

-----------------54,22658,71960,133

-----------------59,21863,22260,133

-----------------61,56850,54456,246

-----------------57,90755,14158,219

-----------------54,99562,743

-----------------58,063

-----------------63,00355,141

-----------------

62,48357,475

-----------------54,99565,21357,117

-----------------55,994

$63,586

-----------------

65,889-----------------

67,829

-----------------

-----------------

65,889-----------------

-----------------62,873

-----------------

61,766-----------------

63,003-----------------

61,267

-----------------

$75,367

-----------------

71,964-----------------

75,934

-----------------

-----------------

76,037-----------------

-----------------71,303

-----------------

77,376-----------------

75,745-----------------

67,463

-----------------

$58,114

-----------------53,30661,04258,969

-----------------56,99863,53560,739

-----------------60,76054,45757,004

-----------------56,37254,79159,374

-----------------52,13961,766

-----------------57,595

-----------------59,89657,392

-----------------67,38260,47056,705

-----------------54,58066,19553,33863,549

-----------------55,817

Performs various professional accounting duties including maintaining and analyzing accounting records and preparing accounting schedules, reports and financial statements. Prepares journal entries, reconciles ledger accounts and ensures compliance with generally accepted accounting principles and organizational policies, procedures and contracts. May prepare federal, state and local tax returns.



Number of Employees


Staff Accountant

Page 38

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Arts, culture, recreation Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 11 - 25 26 - 50 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 Years 4 - 6 YearsBy Level of Education Required: No requirement High School Diploma Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Asian Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3

63

-----------------8

161917

-----------------1012191010

-----------------75

154

16-----------------

54

2026

-----------------6

307

-----------------4

111126

-----------------1449

-----------------875

43-----------------

381611

5-----------------

5

111

-----------------9

253737

-----------------1818341623

-----------------9

1328

535

-----------------58

2861

-----------------7

4312

-----------------5

261637

-----------------1880

-----------------11

77

72-----------------

561814

6-----------------

5

$31,703

-------------------

30,85029,32432,577

-------------------27,55831,40837,30533,73630,576

-------------------

31,92430,023

31,499-------------------

30,08331,761

-------------------

32,21128,396

-------------------

29,41433,55934,911

-------------------37,36531,701

-------------------

31,705-------------------

31,92431,83930,015

-------------------

$34,320

-----------------

34,20633,37738,002

-----------------31,59532,92144,84537,45633,743

-----------------

33,74332,516

37,440-----------------

34,35134,808

-----------------

35,98433,962

-----------------

32,29240,31041,995

-----------------43,23534,024

-----------------

33,977-----------------

34,08636,54534,351

-----------------

$42,390

-----------------35,02743,26438,37649,504

-----------------36,41141,23650,31544,80136,795

-----------------49,50437,56437,11840,12347,549

-----------------38,62651,47038,59543,260

-----------------42,39044,94945,937

-----------------37,44034,19546,95047,861

-----------------48,87039,614

-----------------51,25150,00350,12840,498

-----------------42,41147,46638,88742,963

-----------------51,750

$50,400

-----------------

52,00046,43651,759

-----------------45,29549,34856,50450,30139,065

-----------------

46,43644,876

54,267-----------------

46,30150,003

-----------------

51,75052,874

-----------------

38,40751,06455,640

-----------------54,80350,877

-----------------

49,665-----------------

50,97050,42651,730

-----------------

$55,840

-----------------

56,56052,10860,079

-----------------48,27553,71660,18557,91451,900

-----------------

50,19452,000

60,008-----------------

52,15459,184

-----------------

60,00856,341

-----------------

51,06452,15560,362

-----------------57,89355,276

-----------------

54,895-----------------

59,99352,90557,221

-----------------

$43,073

-----------------39,87143,48740,10146,908

-----------------37,92041,62349,65044,76938,273

-----------------45,49739,64838,73138,34745,616

-----------------40,12351,18441,08943,500

-----------------42,22144,92344,065

-----------------40,37336,70445,12348,498

-----------------48,36042,676

-----------------47,27747,32048,61842,157

-----------------43,40544,09942,28842,824

-----------------48,186

25th %ile


75th %ile


90th %ile


Accounting ClerkProcesses and posts a variety of accounting transactions such as invoices, payments and expenses, in accordance with departmental procedures. Maintains accounting files. Checks and verifies accounting data. Enters data into computerized accounting systems and uses the systems to research questions and generate reports. Performs related general clerical duties.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Berkshire County Region Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Cmnty/econ dev, social justice, legal, civil rights Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 11 - 25 26 - 50 51 -100 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 Years 4 - 6 YearsBy Level of Education Required: High School Diploma Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Asian Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 Years

74

-----------------8

252017

-----------------4

161719

99

-----------------16

718

416

-----------------5

104

2328

-----------------2238

6-----------------

361515

-----------------1362

-----------------9

141054

-----------------491715

8

181

-----------------9

384783

-----------------5

4735492619

-----------------311442

569

-----------------6

125

44110

-----------------4067

6-----------------

822923

-----------------18

143-----------------

92111

116-----------------

88231811

$27,040

-------------------

29,35523,73329,807

-------------------

23,73324,69830,16030,66326,229

-------------------27,43122,04825,705

27,040-------------------

29,045

24,13828,562

-------------------23,84128,338

-------------------24,74231,20031,100

-------------------30,74027,040

-------------------

24,448

27,608-------------------

26,15428,57527,694

$30,722

-----------------

31,60127,04031,200

-----------------

27,04029,12032,13634,38730,493

-----------------31,20027,94031,159

30,160-----------------

31,434

28,01830,742

-----------------28,56931,200

-----------------29,12033,35332,448

-----------------31,90230,680

-----------------

30,296

31,076-----------------

30,16031,20031,798

$33,426

-----------------31,20034,39331,20035,714

-----------------31,20031,20031,82436,92037,98034,570

-----------------38,00236,00532,95839,41633,280

-----------------38,26232,86434,48632,03234,746

-----------------32,92734,79837,347

-----------------32,95836,50435,360

-----------------34,42434,133

-----------------35,94236,77432,13633,571

-----------------32,88536,40036,23437,960

$38,054

-----------------

39,98335,00639,790

-----------------

35,36034,00841,55939,65037,648

-----------------41,08040,44038,106

36,452-----------------

40,877

35,63638,001

-----------------36,22938,000

-----------------37,72639,56241,309

-----------------43,49338,000

-----------------

41,049

38,002-----------------

35,61039,52040,029

$42,236

-----------------

41,64640,11044,990

-----------------

40,11038,83845,09441,74241,870

-----------------43,47644,56442,794

38,106-----------------

41,477

39,77042,994

-----------------42,39542,582

-----------------42,41644,99042,752

-----------------48,35141,430

-----------------

43,476

42,007-----------------

41,31145,86045,275

$34,351

-----------------31,44735,15631,26636,000

-----------------31,45031,76231,96837,40037,06134,336

-----------------36,66934,45534,02939,29933,491

-----------------37,15235,34336,93732,36534,816

-----------------32,83234,92036,965

-----------------33,35136,95936,679

-----------------37,37134,200

-----------------36,33335,47833,97834,319

-----------------33,04036,01136,22139,350

Conducts outreach in assigned communities in order to increase community awareness and engagement. Establishes relationships with community-based organizations to promote collaboration and identify potential resources. Implements public advocacy campaigns to mobilize members and supporters. Builds and maintains coalitions with grassroots groups and advocacy organizations. Organizes large-scale public education and organizing events, such as rallies, community forums, lobby visits, public hearings, news conferences, panel discussions and trainings.

142Community Activism and Advocacy


Number of Employees


Grass Roots Activist/Advocate

Page 40

All Organizations:

By Number of Years in Position: Up to 5 Years

4

-----------------4

4

-----------------4

---------------------------------------------------------------------------------------

$42,151

-----------------42,151

25th %ile


75th %ile


90th %ile

Organizes, mobilizes and informs organization's target population. May recruit and train volunteers to assist within the realm of the organization's mission statement. Creates campaigns and makes presentations to community, business and media leaders.

148

Number of Employees


Organizer

All Organizations:

By Sex of Employee: FemaleBy Number of Years in Position: Up to 5 Years

4

-----------------4

-----------------4

5

-----------------5

-----------------5

-------------------

-------------------

-----------------

-----------------

$34,278

-----------------34,278

-----------------34,278

-----------------

-----------------

-----------------

-----------------

$32,552

-----------------32,552

-----------------32,552

25th %ile


75th %ile


90th %ile

154Cultural, Artistic, Performing Arts

Artistic DirectorResponsible for setting the artistic direction and programming of a performing arts or cultural organization. Organizations reporting this position will also have a CEO/Executive Director who has overall responsibility for running the organization's administrative functions. Both the Artistic Director and CEO/Executive Director report to the Board of Directors.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $1,000,000 - 2,499,999By Geographic Location: Greater Boston RegionBy Field of Service: Arts, culture, recreationBy Number of Employees: 11 - 25By Years of Experience Required: 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Employees Managed: 1 to 3

9

-----------------5

-----------------6

-----------------8

-----------------4

-----------------6

-----------------6

-----------------46

-----------------9

-----------------6

11

-----------------7

-----------------8

-----------------10

-----------------6

-----------------7

-----------------8

-----------------56

-----------------11

-----------------6

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$66,976

-----------------74,214

-----------------67,985

-----------------67,985

-----------------72,197

-----------------66,976

-----------------71,604

-----------------75,40057,471

-----------------66,976

-----------------57,471

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$69,271

-----------------79,530

-----------------64,704

-----------------71,798

-----------------80,416

-----------------74,036

-----------------75,090

-----------------84,36956,689

-----------------69,271

-----------------60,164

Directs, coordinates and may participate in the activities involved in operating a museum, art gallery or zoo. Directs instructional activities, acquisition of new items, special and standing exhibits, safekeeping, research and public service objectives of the organization.



Number of Employees


Curator

Page 42

All Organizations:

By Field of Service: Arts, culture, recreationBy Level of Education Required: Master's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

6

-----------------6

-----------------4

-----------------5

-----------------6

-----------------4

9

-----------------9

-----------------7

-----------------6

-----------------9

-----------------4

-------------------

-------------------

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

-----------------

-----------------

$68,910

-----------------68,910

-----------------77,646

-----------------62,535

-----------------68,910

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$62,864

-----------------62,864

-----------------69,968

-----------------62,563

-----------------62,864

-----------------46,410

25th %ile


75th %ile


90th %ile


InstructorPlans and runs classes teaching students at a variety of skill levels in cultural and/or performing arts.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $250,000 - 999,999By Field of Service: Arts, culture, recreationBy Years of Experience Required: 1 YearBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years

8

-----------------5

-----------------5

-----------------4

-----------------5

-----------------56

-----------------7

-----------------64

134

-----------------46

-----------------127

-----------------91

-----------------127

-----------------4687

-----------------118

-----------------117

11

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$46,800

-----------------72,800

-----------------46,800

-----------------43,680

-----------------46,800

-----------------50,44044,720

-----------------44,720

-----------------44,72072,800

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$53,921

-----------------68,957

-----------------55,240

-----------------46,257

-----------------54,342

-----------------55,93252,736

-----------------51,511

-----------------52,11263,622

Supervises all technical elements of a performing arts production including sets, props, costumes, lighting, sound system and movement.

Number of Employees


All Organizations:

By Budget Size: $1,000,000 - 2,499,999By Geographic Location: Greater Boston RegionBy Field of Service: Arts, culture, recreationBy Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: MaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

9

-----------------5

-----------------6

-----------------9

-----------------44

-----------------6

-----------------7

-----------------9

-----------------8

9

-----------------5

-----------------6

-----------------9

-----------------44

-----------------6

-----------------7

-----------------9

-----------------8

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$39,998

-----------------39,291

-----------------39,645

-----------------39,998

-----------------

-----------------39,645

-----------------39,998

-----------------39,998

-----------------39,645

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$42,321

-----------------39,362

-----------------40,113

-----------------42,321

-----------------39,04243,181

-----------------42,467

-----------------42,268

-----------------42,321

-----------------41,233

25th %ile


75th %ile


90th %ile

160Production Manager/Coordinator

Organizes and coordinates rehearsals and performances and ensures that props and equipment are available and maintained. Disseminates information to other theater and performance related departments. Acts as liaison between the theater management, box office, performance director, and technical personnel.



Number of Employees


Stage Manager

Page 44

All Organizations:

By Budget Size: $1,000,000 - 2,499,999By Field of Service: Arts, culture, recreation

4

-----------------4

-----------------4

6

-----------------6

-----------------6

-------------------

-------------------

-----------------

-----------------

$24,960

-----------------24,960

-----------------24,960

-----------------

-----------------

-----------------

-----------------

$26,974

-----------------26,974

-----------------26,974

25th %ile


75th %ile


90th %ile

Supervises sale of individual, group and subscription tickets by staff and/or volunteers. Maintains accurate and complete database of sales and financial records. Coordinates use of charge card services.

165

Number of Employees


Box Office/Sales Manager

All Organizations:

By Field of Service: Arts, culture, recreationBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: MaleBy Race/Ethnicity of Employee: White

4

-----------------4

-----------------4

-----------------4

-----------------4

11

-----------------11

-----------------4

-----------------5

-----------------8

-------------------

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

-----------------

$20,800

-----------------20,800

-----------------

-----------------30,202

-----------------25,397

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$25,665

-----------------25,665

-----------------31,621

-----------------31,296

-----------------27,100

25th %ile


75th %ile


90th %ile

205Development

Director, DevelopmentProvides leadership for the organization's efforts to obtain financial and other support to help sustain its work - including planned, annual, deferred and other giving. Identifies and contacts individuals, foundations and corporations to solicit donations. Manages the overall marketing and promotions of the organization in order to market an appropriate image, to develop partners with the community, and to meet membership and participation goals. Manages departmental budgets. Participates as a member of the senior management team to formulate and implement fundraising and other policies and plans to help meet the organization's short- and long-term goals.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $250,000 - 999,999 $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Arts, culture, recreation Housing and homelessness prevention Cmnty/econ dev, social justice, legal, civil rights Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 6 - 10 11 - 25 26 - 50 51 -100 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 Years 7 - 10 YearsBy Level of Education Required: Bachelor's Degree Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8

61

-----------------6

151912

9-----------------

71822

56

-----------------12

410

4649

-----------------5

1184

1616

-----------------1327

4-----------------

4212

-----------------1148

-----------------53

-----------------4011

6-----------------

376

64

-----------------6

15191311

-----------------7

1825

56

-----------------14

410

464

10-----------------

511

84

1619

-----------------1329

4-----------------

4214

-----------------1151

-----------------55

-----------------4011

6-----------------

397

$56,244

-------------------

53,64760,00847,595

-------------------

52,04861,194

-------------------53,539

-------------------

59,24467,538

-------------------46,39657,990

-------------------54,65465,760

-------------------

54,563-------------------

56,293-------------------

56,044

-------------------56,493

$65,390

-----------------

60,00869,13962,016

-----------------

55,89070,325

-----------------62,988

-----------------

69,99773,008

-----------------53,62363,815

-----------------63,23272,509

-----------------

66,560-----------------

65,000-----------------

66,805

-----------------63,981

$73,008

-----------------64,49168,64078,02174,88097,053

-----------------69,99272,90479,99792,99770,856

-----------------72,509

76,784

76,888

79,009-----------------

72,80063,98178,073

79,00987,131

-----------------72,57372,010

-----------------72,29292,633

-----------------87,13173,008

-----------------73,008

-----------------73,94475,54664,781

-----------------72,675

114,421

$99,268

-----------------

72,800105,934111,738

-----------------

89,893108,878

-----------------81,781

-----------------

102,871121,534

-----------------76,78490,501

-----------------85,634

122,403-----------------

97,053-----------------

97,053-----------------

106,044

-----------------85,093

$121,930

-----------------

92,493114,421165,260

-----------------

115,211132,263

-----------------114,504

-----------------

124,565135,970

-----------------88,209

109,179

-----------------106,036131,602

-----------------

120,111-----------------

123,398-----------------

122,246

-----------------108,576

$83,081

-----------------70,52669,33583,88489,54799,647

-----------------70,70276,41292,28990,75075,224

-----------------75,94878,27185,61378,57779,89690,17897,500

-----------------77,83469,76577,70465,03685,26297,269

-----------------68,18778,689

102,731-----------------

75,30196,037

-----------------87,71082,792

-----------------83,010

-----------------84,04590,08764,386

-----------------77,129

122,052

Manages one or more functions within the development department such as foundations and corporate grants, direct mail, special events, communications, annual giving, major gifts, planned/deferred giving, etc. Supervises grant writers and administrative/support staff.

210Development


Number of Employees


Development Manager

Page 46

All Organizations:

By Budget Size: $250,000 - 999,999 $1,000,000 - 2,499,999 $2,500,000 - 9,999,999By Geographic Location: Central Massachusetts Region Greater Boston RegionBy Field of Service: Srvcs & Adv: Children and youth Arts, culture, recreation Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 11 - 25 26 - 50 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 YearsBy Number of Employees Managed: 1 to 3

23

-----------------476

-----------------4

12-----------------

664

-----------------6444

-----------------13

6-----------------

17-----------------

419

-----------------20

-----------------15

6-----------------

8

25

-----------------476

-----------------4

12-----------------

666

-----------------6446

-----------------13

6-----------------

19-----------------

421

-----------------22

-----------------15

7-----------------

8

$38,127

-------------------

-------------------

39,346-------------------

-------------------

-------------------35,252

-------------------38,210

-------------------

38,801-------------------

38,064-------------------

36,113

-------------------

$45,386

-----------------

-----------------

45,344-----------------

-----------------

-----------------42,588

-----------------45,760

-----------------

45,386-----------------

44,554-----------------

43,181

-----------------

$52,229

-----------------

46,34259,322

-----------------

50,503-----------------

52,17741,61151,896

-----------------53,893

49,494-----------------

50,00357,221

-----------------52,354

-----------------

52,354-----------------

51,501-----------------

47,98652,998

-----------------52,385

$59,322

-----------------

-----------------

52,837-----------------

-----------------

-----------------52,572

-----------------59,010

-----------------

59,322-----------------

59,249-----------------

52,790

-----------------

$79,369

-----------------

-----------------

60,767-----------------

-----------------

-----------------60,520

-----------------79,706

-----------------

75,987-----------------

79,537-----------------

58,249

-----------------

$53,996

-----------------46,87847,64758,282

-----------------52,51549,934

-----------------51,39342,17962,043

-----------------56,82648,82357,53360,244

-----------------48,37657,425

-----------------55,362

-----------------53,98153,999

-----------------53,860

-----------------47,96964,237

-----------------51,626

25th %ile


75th %ile


90th %ile

211Development

Development Manager, Annual GivingManages the organization's annual giving campaign. Responsible for the overall campaign strategy and execution, and for long-range planning, donor relations, data management, and supervision of administrative and support staff.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Geographic Location: Greater Boston RegionBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

7

-----------------4

-----------------5

-----------------5

-----------------7

-----------------6

8

-----------------4

-----------------6

-----------------6

-----------------8

-----------------6

-------------------

-------------------

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

-----------------

-----------------

$63,419

-----------------

-----------------63,419

-----------------63,419

-----------------63,419

-----------------63,419

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$65,520

-----------------75,728

-----------------60,799

-----------------67,843

-----------------65,520

-----------------67,690

Manages the organization's major gifts program. Responsible for the overall strategy and execution, and for long-range planning, donor relations, data management and supervision of administrative and support staff.

Number of Employees


All Organizations:

By Budget Size: $2,500,000 - 9,999,999By Geographic Location: Greater Boston RegionBy Field of Service: Cmnty/econ dev, social justice, legal, civil rightsBy Years of Experience Required: 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

10

-----------------4

-----------------7

-----------------4

-----------------4

-----------------7

-----------------48

-----------------7

-----------------9

15

-----------------5

-----------------12

-----------------5

-----------------5

-----------------12

-----------------5

10-----------------

12-----------------

11

$47,299

-------------------

-------------------46,494

-------------------

-------------------

-------------------46,144

-------------------

-------------------46,494

-------------------

$50,003

-----------------

-----------------51,787

-----------------

-----------------

-----------------50,003

-----------------

-----------------51,787

-----------------

$62,816

-----------------66,290

-----------------64,553

-----------------66,290

-----------------70,096

-----------------62,931

-----------------50,00365,437

-----------------64,553

-----------------62,816

$70,096

-----------------

-----------------72,280

-----------------

-----------------

-----------------72,280

-----------------

-----------------72,280

-----------------

$79,148

-----------------

-----------------80,571

-----------------

-----------------

-----------------80,571

-----------------

-----------------80,571

-----------------

$61,847

-----------------66,402

-----------------63,617

-----------------67,217

-----------------67,729

-----------------61,695

-----------------53,45266,044

-----------------63,617

-----------------60,638

25th %ile


75th %ile


90th %ile

212Development Manager, Major Gifts

Researches grant opportunities that match the goals and objectives of the organization. Gathers information from various departments and coordinates/writes grant proposals for government, corporate and foundation funds. Develops/maintains effective, long-term working relationships with grantors to facilitate approvals of grants. Follows up with grantors to determine/monitor grant status.

215Development


Number of Employees


Grant Writer, All Funding Types

Page 48

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $10,000,000 - 24,999,999By Geographic Location: Central Massachusetts Region Greater Boston RegionBy Field of Service: Srvcs & Adv: Immigrant, GLBT, minority, otherBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

16

-----------------46

-----------------46

-----------------6

-----------------64

-----------------7

-----------------12

-----------------4

10-----------------

13-----------------

12

18

-----------------48

-----------------56

-----------------8

-----------------84

-----------------7

-----------------14

-----------------4

12-----------------

15-----------------

13

$32,449

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------36,249

-------------------

34,749-------------------

36,999-------------------

35,499

$41,922

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------42,453

-----------------

41,777-----------------

41,995-----------------

41,850

$44,996

-----------------

45,214-----------------

42,70244,855

-----------------45,214

-----------------43,852

-----------------43,992

-----------------45,573

-----------------

44,913-----------------

44,990-----------------

44,824

$52,796

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------56,051

-----------------

53,050-----------------

52,000-----------------

46,186

$63,049

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------65,645

-----------------

61,277-----------------

60,154-----------------

59,513

$46,924

-----------------50,11848,071

-----------------43,07746,349

-----------------44,736

-----------------46,29852,681

-----------------47,797

-----------------48,630

-----------------46,67546,420

-----------------46,473

-----------------45,205

25th %ile


75th %ile


90th %ile

220Development

Special Event CoordinatorDevelops and coordinates special events that generate funds and attendance, and/or to increase members volunteers and/or clients for the organization. Identifies special events that are appropriate to the organization's image and mission. Plans budgets, locates and secures facilities, food, entertainment and equipment. Solicits donations and participation. Plans and organizes ticket sales. Attends events to coordinate activities, to ensure smooth operations and to resolve problems that may arise. Oversees marketing and promotions for the event. Conducts an evaluation after the event to determine its successes and improvements needed for the next time the event occurs. Develops and maintains donor and participant databases.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999By Geographic Location: Central Massachusetts Region Greater Boston Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youthBy Number of Employees: 251+By Years of Experience Required: 2 - 3 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

15

-----------------8

-----------------554

-----------------4

-----------------5

-----------------7

-----------------11

-----------------11

-----------------11

-----------------10

16

-----------------8

-----------------555

-----------------5

-----------------6

-----------------7

-----------------12

-----------------12

-----------------12

-----------------11

$30,938

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------30,588

-------------------30,588

-------------------30,588

-------------------

$38,782

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------39,198

-----------------38,782

-----------------38,782

-----------------

$43,025

-----------------42,078

-----------------46,69650,00338,376

-----------------42,786

-----------------48,922

-----------------42,786

-----------------43,025

-----------------42,879

-----------------42,640

-----------------42,786

$51,283

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------52,281

-----------------49,462

-----------------47,554

-----------------

$60,780

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------68,492

-----------------68,492

-----------------67,906

-----------------

$45,292

-----------------44,296

-----------------51,13548,11037,132

-----------------43,385

-----------------47,920

-----------------44,337

-----------------45,760

-----------------45,094

-----------------44,330

-----------------43,771

Performs a variety of skilled administrative and clerical duties directly related to development activities. These include maintaining donor databases, developing/sending mass mailings, coordinating placement of advertisements, assisting and participating in special events, arranging for pick up of donated items, acknowledging gifts and donations, developing effective working relationships with donors, volunteers, government and foundation representatives and others to nurture their connection to the organization. May provide secretarial support to development managers and staff.

225Development


Number of Employees


Development Associate

Page 50

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Berkshire County Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Arts, culture, recreation Housing and homelessness prevention Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 6 - 10 11 - 25 26 - 50 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 Years 4 - 6 YearsBy Level of Education Required: High School Diploma Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

37

-----------------1511

44

-----------------47

1544

-----------------9845

-----------------475

106

-----------------8

174

-----------------44

25-----------------

532

-----------------32

-----------------29

43

-----------------1512

58

-----------------47

1784

-----------------13

847

-----------------475

1111

-----------------8

184

-----------------44

25-----------------

534

-----------------34

-----------------31

$27,040

-------------------26,80727,926

-------------------

31,196

-------------------26,728

-------------------

-------------------

29,717

-------------------

28,996-------------------

27,019-------------------

27,019-------------------

27,006

$32,635

-----------------27,49830,493

-----------------

34,747

-----------------34,008

-----------------

-----------------

33,119

-----------------

34,747-----------------

31,122-----------------

31,122-----------------

30,014

$37,960

-----------------37,96036,35936,77441,902

-----------------

37,00338,00239,884

-----------------39,95730,743

36,774-----------------

34,50733,28040,62238,626

-----------------32,60438,813

-----------------

39,000-----------------

39,95736,390

-----------------37,367

-----------------36,774

$41,808

-----------------41,60043,175

-----------------

42,921

-----------------41,995

-----------------

-----------------

40,867

-----------------

42,921-----------------

40,930-----------------

41,600-----------------

40,706

$44,928

-----------------47,09946,952

-----------------

48,389

-----------------42,245

-----------------

-----------------

44,079

-----------------

47,994-----------------

46,603-----------------

46,603-----------------

44,279

$37,081

-----------------36,11936,94137,24940,461

-----------------34,01334,28439,11037,69536,437

-----------------37,76632,01438,54837,761

-----------------41,21533,87434,57039,13239,476

-----------------31,90737,52440,513

-----------------32,73935,81838,711

-----------------38,58836,286

-----------------36,663

-----------------35,883

25th %ile


75th %ile


90th %ile

253Education & Recreation

Director, EducationDevelops, organizes and implements community education programs and activities for targeted clients including adult education programs, school-aged programs and pre-school activities. Ensures programs meet needs of community and goals and objectives of organization. Manages program budgets. Participates as a member of the senior management team in the development and implementation of organization-wide policies and programs that will contribute to its overall success.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $250,000 - 999,999 $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Arts, culture, recreationBy Number of Employees: 11 - 25 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's Degree Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8 9 to 14 15 and over

38

-----------------4

109

105

-----------------7

1357

-----------------13

9-----------------

99

11-----------------

818

-----------------2212

-----------------1030

-----------------33

-----------------24

456

-----------------9

1277

57

-----------------4

11161412

-----------------1222

89

-----------------22

9-----------------

111419

-----------------1124

-----------------3019

-----------------1044

-----------------52

-----------------30

556

-----------------1213

79

$46,779

-------------------

45,26354,52757,947

-------------------52,64344,129

-------------------44,404

-------------------

44,71057,491

-------------------

45,636-------------------

46,10350,294

-------------------

46,145-------------------

46,415-------------------

46,103

-------------------44,12948,156

$52,655

-----------------

50,87765,51566,248

-----------------53,54550,201

-----------------52,588

-----------------

58,51665,998

-----------------

47,756-----------------

47,91965,354

-----------------

52,156-----------------

52,640-----------------

47,919

-----------------46,41051,490

$65,998

-----------------

52,00054,99577,89667,579

-----------------68,81766,96667,91254,995

-----------------63,06652,000

-----------------52,00068,75367,995

-----------------54,99558,313

-----------------55,15168,640

-----------------58,75066,466

-----------------66,498

-----------------55,15174,56868,51289,333

-----------------53,21767,99549,92065,354

$74,412

-----------------

69,996104,489

73,299-----------------

91,74968,370

-----------------68,729

-----------------

87,29888,061

-----------------

74,241-----------------

67,75096,491

-----------------

74,490-----------------

76,784-----------------

66,950

-----------------85,05775,889

$96,662

-----------------

96,747123,895

87,479-----------------

102,00387,479

-----------------82,820

-----------------

121,878104,000

-----------------

100,672-----------------

79,591109,990

-----------------

96,211-----------------

97,088-----------------

93,396

-----------------101,747102,511

$66,956

-----------------54,33954,17361,97684,07969,541

-----------------72,23063,17277,28257,214

-----------------63,15458,101

-----------------52,73974,87774,642

-----------------62,39265,183

-----------------59,98277,884

-----------------65,32266,809

-----------------67,673

-----------------61,60380,79163,23687,158

-----------------62,24469,21060,84873,680

Provides overall management and supervision to one or more Outside of School Time Program(s) including supervising staff, developing and managing the budget, developing and implementing policies and procedures, participating in obtaining funds and grants, coordinating and integrating the program with other organizational programs. Typically, this position manages fewer than ten staff members, directly and/or indirectly.



Number of Employees


Outside of School Program Manager

Page 52

All Organizations:

By Budget Size: $1,000,000 - 2,499,999By Geographic Location: Central Massachusetts Region Greater Boston RegionBy Field of Service: Srvcs & Adv: Children and youthBy Number of Employees: 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 YearsBy Number of Employees Managed: 1 to 3 4 to 8

16

-----------------4

-----------------65

-----------------8

-----------------4

-----------------47

-----------------11

-----------------12

-----------------12

-----------------11

-----------------54

36

-----------------10

-----------------18

6-----------------

25-----------------

11-----------------

1113

-----------------15

-----------------18

-----------------17

-----------------17

-----------------1011

$26,416

-------------------

-------------------26,832

-------------------26,208

-------------------

-------------------

24,960-------------------

27,781-------------------

24,910-------------------

24,860-------------------

24,860-------------------

$29,729

-----------------

-----------------28,990

-----------------29,120

-----------------

-----------------

28,080-----------------

32,510-----------------

28,600-----------------

32,677-----------------

29,557-----------------

$35,620

-----------------29,994

-----------------30,33741,621

-----------------31,720

-----------------54,080

-----------------30,68032,510

-----------------44,221

-----------------37,066

-----------------44,990

-----------------35,360

-----------------29,55730,680

$49,720

-----------------

-----------------32,963

-----------------46,270

-----------------

-----------------

37,066-----------------

65,000-----------------

46,150-----------------

57,502-----------------

46,270-----------------

$65,003

-----------------

-----------------44,799

-----------------54,080

-----------------

-----------------

65,428-----------------

76,046-----------------

75,795-----------------

75,879-----------------

65,002-----------------

$40,664

-----------------30,757

-----------------32,39839,180

-----------------37,371

-----------------57,303

-----------------31,79036,008

-----------------46,034

-----------------40,349

-----------------46,141

-----------------38,358

-----------------34,91132,684

25th %ile


75th %ile


90th %ile


Educator or Teacher, Adult EducationDetermines needs of adult clients and develops/implements appropriate curricula to meet those needs. Conducts educational sessions with adult clients to improve skills and functioning. May provide supervision to teaching assistants.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999By Geographic Location: Greater Boston RegionBy Field of Service: Srvcs & Adv: Immigrant, GLBT, minority, otherBy Number of Employees: 26 - 50 101 - 250By Years of Experience Required: 2 - 3 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

15

-----------------64

-----------------7

-----------------5

-----------------45

-----------------9

-----------------12

-----------------9

11-----------------

13-----------------

13

66

-----------------3917

-----------------44

-----------------29

-----------------1036

-----------------18

-----------------52

-----------------1440

-----------------43

-----------------37

$35,870

-------------------36,08836,458

-------------------36,255

-------------------37,003

-------------------

35,870-------------------

35,335-------------------

35,578-------------------

35,61035,433

-------------------36,467

-------------------35,310

$38,002

-----------------41,14238,002

-----------------39,207

-----------------38,002

-----------------

38,002-----------------

36,650-----------------

37,836-----------------

37,74237,971

-----------------38,002

-----------------37,752

$41,600

-----------------42,84838,002

-----------------42,640

-----------------41,142

-----------------37,87742,338

-----------------38,675

-----------------41,142

-----------------41,14241,371

-----------------41,600

-----------------41,142

$43,696

-----------------45,71841,558

-----------------44,990

-----------------42,848

-----------------

45,718-----------------

41,600-----------------

44,959-----------------

41,77245,718

-----------------45,718

-----------------45,354

$47,441

-----------------48,50648,717

-----------------48,381

-----------------45,739

-----------------

48,331-----------------

41,679-----------------

47,907-----------------

47,19548,481

-----------------48,406

-----------------48,410

$41,636

-----------------42,89540,489

-----------------42,552

-----------------41,454

-----------------39,60542,055

-----------------38,923

-----------------41,297

-----------------40,45542,102

-----------------42,278

-----------------41,428

Develops and implements grade appropriate curricula to meet the academic and other needs of children in a K - 12 classroom setting. Ensures safety and health of students. Participates in development and implementation of IEP's for specific students, as needed. Assesses and documents students' progress. May participate in implementing therapeutic programs for students. May supervise teaching assistant(s).



Number of Employees


Teacher, K-12

Page 54

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Central Massachusetts Region Greater Boston Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youthBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: Bachelor's Degree Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3

19

-----------------477

-----------------454

-----------------8

-----------------5

12-----------------

47

-----------------13

7-----------------

1316

-----------------5

17-----------------

1512

8-----------------

8

207

-----------------2872

104-----------------

219725

-----------------129

-----------------52

151-----------------

5354

-----------------141

39-----------------

64136

-----------------10

186-----------------

932913

-----------------40

$35,477

-------------------25,65039,22535,433

-------------------39,20831,17538,210

-------------------31,990

-------------------26,41437,502

-------------------26,50438,179

-------------------38,12738,147

-------------------35,80732,801

-------------------

36,030-------------------

31,69136,35832,719

-------------------39,181

$40,539

-----------------28,10645,68040,009

-----------------40,67537,85639,333

-----------------39,177

-----------------39,64040,539

-----------------33,96640,030

-----------------41,60039,998

-----------------40,40040,181

-----------------

41,522-----------------

39,99939,08341,496

-----------------41,366

$47,549

-----------------42,14151,39145,760

-----------------45,57345,76043,826

-----------------45,802

-----------------48,69346,925

-----------------48,06947,216

-----------------48,98446,000

-----------------48,07947,258

-----------------39,99948,006

-----------------47,54945,82246,446

-----------------49,920

$52,000

-----------------48,00670,94949,998

-----------------49,95149,86848,006

-----------------50,003

-----------------73,92350,440

-----------------73,92350,789

-----------------54,04949,920

-----------------50,33153,326

-----------------

52,225-----------------

50,00254,51776,742

-----------------73,039

$66,880

-----------------49,41081,01453,789

-----------------51,68853,60251,587

-----------------54,995

-----------------92,75854,812

-----------------91,60357,283

-----------------73,81952,078

-----------------55,37073,127

-----------------

70,387-----------------

71,67363,25398,804

-----------------75,319

$48,875

-----------------39,04557,80845,308

-----------------45,33143,57344,054

-----------------44,911

-----------------56,54146,265

-----------------54,50946,858

-----------------51,75345,309

-----------------48,03949,472

-----------------42,06249,483

-----------------47,76247,04257,272

-----------------57,382

25th %ile


75th %ile


90th %ile


Teacher, Pre-SchoolProvides a safe, nurturing environment for pre-school children. Develops and implements a curricula program with the goal of developing kindergarten-readiness skills. Ensures the safety and health of students. Assists children with physical needs. Maintains effective communications with parents and guardians. May supervise a teacher's assistant.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Central Massachusetts Region Greater Boston RegionBy Field of Service: Srvcs & Adv: Children and youthBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3

17

-----------------546

-----------------56

-----------------7

-----------------67

-----------------77

-----------------78

-----------------4

15-----------------

77

13-----------------

1210

7-----------------

7

260

-----------------5857

134-----------------

4755

-----------------142

-----------------96

144-----------------

63111

-----------------124

44-----------------

10181

-----------------2416

146-----------------

1223613

-----------------57

$22,192

-------------------24,18424,30221,455

-------------------21,24124,764

-------------------21,665

-------------------23,94121,715

-------------------23,62121,320

-------------------21,32023,400

-------------------

21,840-------------------

23,13022,46221,765

-------------------21,32023,56825,226

-------------------22,776

$24,383

-----------------26,00526,52023,036

-----------------23,94126,000

-----------------23,104

-----------------26,10423,197

-----------------25,02222,734

-----------------22,88028,018

-----------------

23,920-----------------

24,46124,22223,889

-----------------22,88025,63127,685

-----------------26,000

$28,507

-----------------28,61130,16027,165

-----------------27,04028,288

-----------------26,000

-----------------29,39026,926

-----------------27,20625,022

-----------------25,81332,916

-----------------35,24626,749

-----------------26,00026,89527,123

-----------------25,66827,36333,072

-----------------31,200

$34,278

-----------------32,01135,61034,642

-----------------29,64031,554

-----------------29,120

-----------------35,54834,310

-----------------31,99029,120

-----------------29,29737,227

-----------------

30,524-----------------

29,38528,10632,407

-----------------28,98031,35140,206

-----------------35,485

$38,293

-----------------41,51737,56138,470

-----------------33,11436,026

-----------------32,771

-----------------38,38038,314

-----------------36,50433,251

-----------------36,50442,110

-----------------

36,504-----------------

32,00129,69438,312

-----------------32,01135,23741,517

-----------------38,351

$29,577

-----------------30,26330,64128,999

-----------------27,11529,391

-----------------26,787

-----------------30,52728,927

-----------------28,56026,417

-----------------26,96132,858

-----------------33,96227,832

-----------------27,03726,46328,649

-----------------26,33528,46933,621

-----------------30,618

Assists the teacher in implementing educational plans and curricula in a classroom with special emphasis on maintenance of discipline and tutoring one-on-one with students. Reviews lesson plans with teacher to contribute information and ideas as appropriate. Supervises and works with students in small group learning situations. Implements behavior management techniques. Corrects/grades completed work.



Number of Employees


Teaching Assistant, K-12

Page 56

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: High School Diploma Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years

19

-----------------556

-----------------4444

-----------------54

-----------------69

-----------------74

-----------------747

-----------------1215

-----------------97

13-----------------

1584

202

-----------------317295

-----------------45363074

-----------------6331

-----------------64

133-----------------

2145

-----------------973922

-----------------51

111-----------------

2419

111-----------------

843211

$21,549

-------------------24,32826,30620,800

-------------------24,05324,98920,23822,059

-------------------20,23824,224

-------------------25,58420,808

-------------------20,80027,664

-------------------20,80027,72621,723

-------------------21,79021,549

-------------------21,79921,32022,880

-------------------24,30526,790

$23,613

-----------------26,00028,51222,693

-----------------27,72628,10620,59722,963

-----------------22,79725,459

-----------------28,95422,901

-----------------23,94129,120

-----------------25,12727,72624,862

-----------------25,04327,269

-----------------26,83221,54927,269

-----------------27,72628,642

$28,954

-----------------28,95431,59624,232

-----------------29,86929,58822,15228,112

-----------------28,30927,144

-----------------31,13827,726

-----------------31,63731,408

-----------------29,41131,24228,122

-----------------29,53630,160

-----------------29,27627,78930,285

-----------------29,48431,55438,958

$31,907

-----------------40,81033,19729,994

-----------------33,25931,69930,22332,131

-----------------33,25929,994

-----------------36,79031,138

-----------------41,80834,216

-----------------31,90738,39734,663

-----------------35,13132,157

-----------------32,99931,63733,093

-----------------31,69935,626

$37,965

-----------------42,89037,71533,921

-----------------42,34933,76142,78836,795

-----------------43,09431,620

-----------------42,48433,272

-----------------49,01737,552

-----------------35,92643,16046,502

-----------------41,80837,769

-----------------45,86441,80838,318

-----------------33,41544,094

$29,133

-----------------31,35831,77526,711

-----------------31,87229,72026,48428,631

-----------------30,42127,898

-----------------32,97127,506

-----------------33,26232,346

-----------------29,16733,02130,959

-----------------30,88730,315

-----------------31,21628,17430,865

-----------------29,47333,22637,780

25th %ile


75th %ile


90th %ile


Teaching Assistant, Pre-SchoolUnder the supervision of a teacher, participates in the direct supervision of children to ensure their health and safety. Provides nurture, care, and guidance to each child. Interacts with the children in the implementation of learning programs and activities. Assists children with physical needs. Supervises children in play areas.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Central Massachusetts Region Greater Boston Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Level of Education Required: High School DiplomaBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years

16

-----------------645

-----------------564

-----------------54

-----------------76

-----------------10

-----------------15

-----------------59

10-----------------

1364

151

-----------------177352

-----------------712445

-----------------105

12-----------------

8156

-----------------119

-----------------103

-----------------202058

-----------------89

94

$17,430

-------------------19,01920,13417,430

-------------------16,64020,06217,430

-------------------17,43018,720

-------------------19,63517,430

-------------------17,430

-------------------17,430

-------------------16,64016,64017,430

-------------------16,640

$18,096

-----------------21,05022,23517,680

-----------------20,28020,65917,670

-----------------17,68019,963

-----------------21,79917,680

-----------------17,680

-----------------17,680

-----------------17,44116,64017,758

-----------------17,680

$21,632

-----------------22,83824,75217,940

-----------------23,50422,29817,680

-----------------19,96820,457

-----------------24,39818,190

-----------------20,800

-----------------20,550

-----------------17,89922,03820,665

-----------------18,72025,480

$25,480

-----------------25,96926,52020,160

-----------------26,22924,89818,647

-----------------23,19223,837

-----------------26,32320,477

-----------------24,398

-----------------24,960

-----------------22,88025,85425,480

-----------------22,880

$27,173

-----------------33,05927,98420,975

-----------------27,62230,85720,900

-----------------26,43325,449

-----------------27,83022,880

-----------------27,040

-----------------27,040

-----------------24,75227,87627,057

-----------------27,040

$21,955

-----------------24,16624,32218,830

-----------------23,11923,45418,510

-----------------20,76621,360

-----------------24,06619,120

-----------------21,306

-----------------21,408

-----------------19,72322,33821,462

-----------------20,72525,08523,457

Provides a safe, nurturing, welcoming environment for young children. Provides overall guidance and care to the children. Attends to the physical needs of children. Serves snacks and drinks to children. Coordinates, supervises and/or plays indoor and outdoor games with children. Reads to children. Maintains communications with parents and/or guardians.



Number of Employees


Child Care Assistant/Babysitter

Page 58

All Organizations:

By Budget Size: $10,000,000 - 24,999,999By Number of Employees: 251+By Level of Education Required: High School DiplomaBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years

8

-----------------4

-----------------4

-----------------5

-----------------6

-----------------54

-----------------5

79

-----------------12

-----------------52

-----------------28

-----------------68

-----------------8

54-----------------

57

$16,640

-------------------17,836

-------------------16,640

-------------------16,640

-------------------16,640

-------------------

16,640-------------------

16,640

$16,640

-----------------18,564

-----------------16,640

-----------------18,278

-----------------16,640

-----------------

16,640-----------------

16,640

$17,784

-----------------19,084

-----------------17,659

-----------------20,800

-----------------17,680

-----------------17,68017,680

-----------------17,659

$20,800

-----------------20,800

-----------------18,621

-----------------23,764

-----------------20,410

-----------------

19,630-----------------

20,020

$23,296

-----------------23,712

-----------------20,800

-----------------25,646

-----------------23,358

-----------------

22,755-----------------

23,937

$19,058

-----------------19,760

-----------------18,069

-----------------21,351

-----------------18,998

-----------------20,35818,824

-----------------18,967

25th %ile


75th %ile


90th %ile


Recreation or Activity Leader, Children or YouthDevelops program content, organizes and leads recreation activities to enhance the social development of clients (children or youth). Activities may include individual or group sports, arts and crafts, music, dance, drama. Teaches and participates in activities, assesses/reports progress toward goals.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $10,000,000 - 24,999,999By Geographic Location: Central Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youthBy Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: High School Diploma Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years

15

-----------------4

-----------------5

-----------------9

-----------------75

-----------------95

-----------------9

13-----------------

64

11-----------------

124

139

-----------------48

-----------------89

-----------------117

-----------------51

9-----------------

7918

-----------------3168

-----------------172636

-----------------93

7

$16,640

-------------------18,720

-------------------16,640

-------------------16,640

-------------------18,200

-------------------16,64022,880

-------------------16,64016,640

-------------------16,64016,64016,640

-------------------16,640

$16,640

-----------------20,800

-----------------16,640

-----------------16,640

-----------------19,760

-----------------18,20025,740

-----------------16,64016,640

-----------------16,64016,64019,760

-----------------16,640

$21,778

-----------------23,920

-----------------18,200

-----------------20,800

-----------------21,63224,960

-----------------21,63227,638

-----------------19,76026,957

-----------------26,00027,04026,791

-----------------21,77829,120

$27,040

-----------------26,957

-----------------22,880

-----------------27,040

-----------------24,960

-----------------26,95731,996

-----------------27,49829,120

-----------------35,52627,56029,099

-----------------27,929

$31,200

-----------------29,101

-----------------26,000

-----------------31,200

-----------------35,006

-----------------29,07835,306

-----------------35,00638,050

-----------------41,60029,74431,200

-----------------35,006

$23,400

-----------------24,375

-----------------20,624

-----------------22,898

-----------------23,74224,995

-----------------22,97028,787

-----------------23,09225,230

-----------------25,97923,96824,763

-----------------23,74729,381

Develops program content, organizes and leads recreation activities to enhance the social development of adult clients. Activities may include individual or group sports, arts and crafts, music, dance, drama. Teaches and participates in activities, assesses/reports progress toward goals.



Number of Employees


Recreation or Activity Leader, Adults

Page 60

All Organizations:

By Field of Service: Srvcs & Adv: Elderly, developmentaly disabledBy Number of Employees: 251+By Sex of Employee: FemaleBy Race/Ethnicity of Employee: White

6

-----------------4

-----------------4

-----------------4

-----------------5

8

-----------------5

-----------------5

-----------------5

-----------------6

-------------------

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

-----------------

$37,243

-----------------42,099

-----------------33,488

-----------------42,099

-----------------40,799

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$36,806

-----------------40,173

-----------------34,241

-----------------38,064

-----------------39,170

25th %ile


75th %ile


90th %ile

Develops physical fitness program content to meet needs of adults to improve general or specific health and fitness. Conducts classes/instructs individuals and groups in such programs. Provides continuous observation of clients to ensure their health and safety. Participates in keeping records. Promotes participation of current and prospective clients in fitness programs. May determine specific goals for participants and assess/report progress towards goals.

280

Number of Employees


Fitness Instructor

All Organizations:

By Number of Employees: 251+By Years of Experience Required: 2 - 3 YearsBy Level of Education Required: High School DiplomaBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: White

6

-----------------4

-----------------4

-----------------4

-----------------44

-----------------4

140

-----------------137

-----------------5

-----------------135

-----------------4397

-----------------125

$18,608

-------------------18,591

-------------------

-------------------18,587

-------------------18,17518,845

-------------------18,587

$20,800

-----------------20,800

-----------------

-----------------20,800

-----------------19,11522,423

-----------------20,800

$29,120

-----------------29,120

-----------------29,994

-----------------29,120

-----------------20,80031,200

-----------------29,120

$35,376

-----------------35,371

-----------------

-----------------35,360

-----------------27,41437,732

-----------------35,464

$46,226

-----------------46,675

-----------------

-----------------45,124

-----------------33,98356,189

-----------------47,690

$31,213

-----------------31,181

-----------------34,586

-----------------31,015

-----------------24,10034,366

-----------------31,636

25th %ile


75th %ile


90th %ile

305Employment/Work Training

Job DeveloperResearches, locates and develops job openings for the purpose of placing clients by making personal visits to companies and/or organizations, by placing telephone calls, and through other research and outreach efforts. Develops and maintains effective working relationships with representatives of employment and governmental agencies, companies, organizations and other potential sources that may offer employment opportunities.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston RegionBy Field of Service: Srvcs & Adv: Elderly, developmentaly disabledBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years

18

-----------------864

-----------------447

-----------------9

-----------------97

-----------------78

-----------------47

-----------------9

15-----------------

84

11-----------------

1176

121

-----------------561946

-----------------113561

-----------------52

-----------------5260

-----------------5946

-----------------3857

-----------------3283

-----------------22

869

-----------------622111

$27,202

-------------------23,56629,99428,269

-------------------

27,66435,006

-------------------23,566

-------------------23,56629,182

-------------------23,56628,269

-------------------27,97635,006

-------------------30,58725,942

-------------------28,793

25,584-------------------

25,50125,763

$31,065

-----------------33,26031,97030,077

-----------------

29,78638,002

-----------------27,908

-----------------33,56130,036

-----------------33,01030,077

-----------------29,80139,998

-----------------33,46229,994

-----------------34,445

30,077-----------------

30,54028,798

$36,899

-----------------42,28635,00632,781

-----------------35,00630,90942,286

-----------------31,065

-----------------43,46233,010

-----------------40,14432,656

-----------------32,02242,453

-----------------41,52735,006

-----------------42,14131,79334,694

-----------------37,02431,97033,280

$42,911

-----------------45,71838,00239,998

-----------------

33,28045,583

-----------------33,280

-----------------45,71838,283

-----------------45,05342,063

-----------------35,09545,718

-----------------45,71842,141

-----------------44,450

44,242-----------------

42,60443,483

$45,718

-----------------46,93145,73940,699

-----------------

43,51846,991

-----------------40,377

-----------------47,09140,129

-----------------46,59245,724

-----------------42,11047,091

-----------------48,60745,485

-----------------46,860

46,176-----------------

45,71846,509

$36,879

-----------------39,24535,98134,370

-----------------36,49532,69041,652

-----------------31,356

-----------------39,95834,262

-----------------38,60335,260

-----------------33,38542,211

-----------------40,29235,552

-----------------39,63032,03236,381

-----------------36,66435,08835,750

Provides individual and group vocational guidance services. Assesses client interests, aptitudes, abilities, and personality characteristics for vocational planning purposes. Assists clients in understanding and overcoming social and emotional issues through counseling. Ensures accurate, complete files are established and maintained. Prepares associated reports. Develops and implements client habilitation plans.



Number of Employees


Vocational Counselor

Page 62

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Central Massachusetts Region Greater Boston RegionBy Field of Service: Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: High School Diploma Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years

22

-----------------679

-----------------6

10-----------------

58

-----------------7

12-----------------

710

-----------------11

9-----------------

1421

-----------------11

818

-----------------1711

6

211

-----------------3559

117-----------------

38101

-----------------8686

-----------------32

164-----------------

8877

-----------------148

32-----------------

78133

-----------------4721

115-----------------

1392712

$23,920

-------------------24,63630,16023,642

-------------------23,48323,920

-------------------23,46223,920

-------------------24,45523,920

-------------------

23,650-------------------

23,65028,677

-------------------23,65023,920

-------------------23,89523,44224,819

-------------------23,92023,61223,483

$23,920

-----------------28,85030,16023,920

-----------------24,76323,920

-----------------24,87723,920

-----------------28,87123,920

-----------------

28,892-----------------

23,92031,013

-----------------23,92024,523

-----------------23,92024,82529,099

-----------------23,92026,00024,196

$30,160

-----------------33,59231,20024,960

-----------------27,84127,061

-----------------30,16025,584

-----------------33,37427,841

-----------------23,92030,160

-----------------26,00040,872

-----------------27,84130,160

-----------------23,92031,20030,909

-----------------29,09930,84629,880

$34,008

-----------------41,39234,21630,493

-----------------40,74735,370

-----------------31,20031,990

-----------------37,76331,372

-----------------

31,990-----------------

30,80046,410

-----------------32,17234,528

-----------------30,16032,91636,005

-----------------32,24035,21432,994

$41,313

-----------------52,23337,12836,005

-----------------44,82244,312

-----------------32,78536,005

-----------------53,43835,870

-----------------

34,245-----------------

32,85856,403

-----------------36,19043,447

-----------------34,67336,90347,308

-----------------38,00253,86849,469

$31,125

-----------------36,47432,48928,837

-----------------32,52331,080

-----------------28,98328,700

-----------------35,10429,556

-----------------29,00330,653

-----------------27,96641,660

-----------------29,49532,081

-----------------27,24230,03034,135

-----------------29,54733,57830,987

25th %ile


75th %ile


90th %ile


Job CoachWorks with employers to determine skills and behavioral requirements for a job that will be filled by a client. Coaches the employee/client prior to reporting for the job on expectations including transportation to job, behavior at work, required job skills and work production. Coaches employee/client on-the-job in meeting production and behavioral expectations of employer. Sets goals for employee/client and works with him/her to achieve those goals. Periodically assesses employee/client achievement. Maintains associated records. Maintains effective working relationship with employer to promote placement of other clients. Note: Employer may be a sheltered workshop or other company in the community.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Central Massachusetts Region Greater Boston Region Northeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabledBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: High School Diploma Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 Years

20

-----------------566

-----------------445

-----------------49

-----------------5

11-----------------

106

-----------------14

6-----------------

1915

-----------------101018

-----------------171010

4

223

-----------------767667

-----------------305535

-----------------14

133-----------------

75140

-----------------146

23-----------------

17522

-----------------89

134-----------------

5026

128-----------------

1283524

6

$22,984

-------------------19,71823,50423,221

-------------------22,98423,35825,397

-------------------22,02722,281

-------------------19,71823,400

-------------------23,92023,571

-------------------22,58023,783

-------------------22,98422,984

-------------------23,50823,18822,000

-------------------22,98422,58023,244

$23,962

-----------------24,35724,45123,816

-----------------23,20823,92026,936

-----------------22,02724,420

-----------------24,35723,931

-----------------25,48024,960

-----------------23,81625,740

-----------------24,20123,962

-----------------25,27725,13723,504

-----------------23,96224,91826,572

$26,520

-----------------27,22725,48027,893

-----------------23,73327,85128,080

-----------------31,34626,395

-----------------27,04026,104

-----------------27,03028,080

-----------------25,62628,475

-----------------27,10226,385

-----------------25,67826,55126,395

-----------------25,80327,91428,36134,954

$29,994

-----------------33,23828,03829,994

-----------------24,59130,99235,776

-----------------37,30028,995

-----------------33,23828,080

-----------------30,45133,301

-----------------29,99431,242

-----------------31,21128,865

-----------------27,94530,83630,841

-----------------28,33033,23832,843

$35,002

-----------------35,63031,36733,912

-----------------25,39734,09142,124

-----------------43,21233,438

-----------------35,63032,350

-----------------34,24541,712

-----------------34,06239,998

-----------------35,63033,238

-----------------33,09536,88135,630

-----------------33,02735,05238,709

$27,930

-----------------28,10727,60227,841

-----------------24,07828,09732,673

-----------------30,72327,110

-----------------29,02827,038

-----------------28,16130,170

-----------------27,53229,563

-----------------28,90327,285

-----------------26,89227,95328,295

-----------------26,87728,83230,50841,364

Supervises food preparation facilities to ensure the safe handling, preparation and serving of nutritionally balanced meals for clients, staff and others. Ensures that all kitchen and preparation activities and equipment comply with licensing, sanitation and safety regulations in order to ensure the quality of food. Participates in preparing menus. Selects and orders food and supplies. Recommends purchase of new equipment as needed. Supervises kitchen staff in the safe handling, preparation and serving of food.

355Food, Food Service and Food Bank


Number of Employees


Food Service Manager/Supervisor

Page 64

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 YearsBy Level of Education Required: High School DiplomaBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 YearsBy Number of Employees Managed: 1 to 3 4 to 8

15

-----------------554

-----------------44

-----------------74

-----------------57

-----------------7

-----------------7

-----------------5

10-----------------

12-----------------

76

-----------------45

20

-----------------658

-----------------55

-----------------10

6-----------------

611

-----------------11

-----------------11

-----------------9

10-----------------

13-----------------

96

-----------------75

$25,642

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------25,202

-------------------

-------------------

$30,748

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------28,819

-----------------

-----------------

$36,754

-----------------36,13039,99836,754

-----------------30,59737,003

-----------------36,89934,102

-----------------36,13036,504

-----------------35,006

-----------------31,200

-----------------37,00334,331

-----------------34,819

-----------------35,00639,499

-----------------37,44034,819

$39,998

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------47,746

-----------------

-----------------

$56,131

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------61,343

-----------------

-----------------

$37,781

-----------------36,37645,20335,095

-----------------36,66239,050

-----------------38,55936,033

-----------------36,49437,325

-----------------37,485

-----------------31,954

-----------------37,61137,713

-----------------38,224

-----------------33,57343,226

-----------------42,42040,094

25th %ile


75th %ile


90th %ile


Nutritionist/DieticianAssesses nutritional needs of clients and determines an appropriate diet; instructs clients in applying proper nutrition for optimal health and/or to resolve medical problems. May supervise and/or develop menus for clients for use by kitchen staff. Requires registration and membership in the American Dietetic Association.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $25,000,000 and overBy Number of Employees: 251+By Level of Education Required: Credential/Certification/LicenseBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

8

-----------------4

-----------------4

-----------------4

-----------------7

-----------------7

-----------------5

12

-----------------4

-----------------4

-----------------5

-----------------10

-----------------9

-----------------6

$42,740

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

$43,103

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$48,880

-----------------

-----------------

-----------------56,826

-----------------52,666

-----------------53,331

-----------------48,880

$57,606

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$80,080

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$53,160

-----------------63,003

-----------------63,003

-----------------59,397

-----------------55,120

-----------------56,368

-----------------53,480

Prepares, cooks and serves nutritionally balanced meals for clients and employees of an organization, ensuring health and safety standards are met at all times. Plans menus. Maintains inventory of stock and orders more as necessary. Maintains food preparation and storage equipment and ensure that it meets all health and safety standards. Prepares food (e.g., chops, peels, bakes), cooks using deep fryers, grills, ovens and stove tops; hand mixes small items; bakes breads and pastry; cuts meat; cooks foodstuffs in quantities according to menu and number of persons to be served. May wash dishes and clean food preparation areas and equipment.



Number of Employees


Cook

Page 66

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Central Massachusetts Region Greater Boston Region Northeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Immigrant, GLBT, minority, other Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: High School DiplomaBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years

22

-----------------569

-----------------565

-----------------56

-----------------89

-----------------45

-----------------14

-----------------1313

-----------------95

16-----------------

145

64

-----------------78

46-----------------

61716

-----------------1329

-----------------1146

-----------------66

-----------------34

-----------------2829

-----------------14

535

-----------------34

7

$21,143

-------------------

21,528-------------------

26,10824,631

-------------------22,71820,800

-------------------

21,528-------------------

-------------------20,800

-------------------21,68020,800

-------------------21,663

22,215-------------------

20,800

$24,336

-----------------

24,960-----------------

26,60327,903

-----------------26,32222,173

-----------------

24,960-----------------

-----------------23,301

-----------------25,18423,785

-----------------23,972

24,960-----------------

23,301

$27,966

-----------------24,12829,20330,025

-----------------27,04034,26930,296

-----------------30,59724,960

-----------------27,20630,025

-----------------27,64329,079

-----------------29,640

-----------------30,94026,790

-----------------26,82224,00330,597

-----------------26,30229,994

$32,646

-----------------

33,447-----------------

35,99531,476

-----------------31,41927,040

-----------------

33,447-----------------

-----------------35,006

-----------------33,43632,511

-----------------31,408

35,006-----------------

31,044

$35,995

-----------------

36,604-----------------

38,26835,951

-----------------33,76332,781

-----------------

36,604-----------------

-----------------37,908

-----------------35,94838,022

-----------------36,136

37,897-----------------

33,613

$29,100

-----------------25,01129,53529,916

-----------------26,68032,66130,225

-----------------29,13926,529

-----------------27,84129,916

-----------------27,73733,719

-----------------29,100

-----------------29,34329,046

-----------------27,83724,74830,629

-----------------27,66428,998

25th %ile


75th %ile


90th %ile


Food Service Assistant/WorkerAssists cooks in preparation and serving of foods, including washing and chopping vegetables. Receives and stores supplies and food. Performs a wide variety of cleaning duties including mopping floors, bussing and cleaning tables and kitchen equipment; loads/unloads dishwashers; washes large items by hand. May assist in serving food to clients, employees and others.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $10,000,000 - 24,999,999By Geographic Location: Greater Boston RegionBy Field of Service: Srvcs & Adv: Children and youthBy Number of Employees: 101 - 250By Level of Education Required: High School DiplomaBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years

13

-----------------7

-----------------4

-----------------5

-----------------8

-----------------6

-----------------12

-----------------10

-----------------10

4

85

-----------------36

-----------------16

-----------------12

-----------------38

-----------------22

-----------------55

-----------------41

-----------------63

7

$18,720

-------------------18,683

-------------------19,072

-------------------17,576

-------------------18,708

-------------------18,333

-------------------18,720

-------------------18,720

-------------------18,720

$19,240

-----------------20,800

-----------------20,800

-----------------20,114

-----------------20,629

-----------------20,322

-----------------19,240

-----------------19,240

-----------------19,240

$20,114

-----------------21,705

-----------------21,435

-----------------20,582

-----------------21,476

-----------------21,788

-----------------20,322

-----------------20,322

-----------------19,67722,506

$22,235

-----------------23,582

-----------------23,197

-----------------22,157

-----------------23,363

-----------------23,447

-----------------22,235

-----------------22,121

-----------------20,842

$24,024

-----------------26,279

-----------------25,247

-----------------24,355

-----------------26,038

-----------------28,363

-----------------24,710

-----------------25,389

-----------------23,516

$20,906

-----------------22,244

-----------------21,870

-----------------20,937

-----------------22,147

-----------------22,321

-----------------21,080

-----------------21,099

-----------------20,58224,470

Directs government affairs and advocacy activities for the agency. Manages staff involved in advocating for government policies and laws supporting the agency's field(s) of interest. This includes research and analysis of proposed and current legislation, budgets, ballot initiatives and state programs. Directs agency's grassroots activities including building and participating in coalitions. Develops and maintains effective working relationships with state, local and/or federal elected officials and advocates on behalf of the agency's interests and goals.

390Government Affairs, Legislative Advocacy & Policy


Number of Employees


Director or Manager, Government Affairs

Page 68

All Organizations:

By Geographic Location: Greater Boston RegionBy Number of Employees: 251+By Sex of Employee: MaleBy Race/Ethnicity of Employee: White

8

-----------------4

-----------------4

-----------------4

-----------------5

8

-----------------4

-----------------4

-----------------4

-----------------5

-------------------

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

-----------------

$100,548

-----------------

-----------------

-----------------

-----------------110,219

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$96,273

-----------------95,717

-----------------80,850

-----------------89,799

-----------------107,132

25th %ile


75th %ile


90th %ile

Participates in planning research projects including drafting all/part of grant applications, determining most appropriate methods for research, gathering and analyzing data and preparing/publishing the final report. Recruits participants for research and evaluation projects. Determines methods for interviewing techniques and the protocols to be observed. Interviews and/or trains others to interview participants. Manages compilation of data including the establishment and maintenance of databases, compiling and cleaning quantitative and qualitative data and storage of completed surveys. Drafts comprehensive research reports. Presents findings. Conducts literature searches on topics.

394

Number of Employees


Research Analyst

All Organizations:

By Geographic Location: Greater Boston RegionBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: White

5

-----------------4

-----------------5

-----------------5

8

-----------------7

-----------------8

-----------------6

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

$48,464

-----------------55,120

-----------------48,464

-----------------56,160

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$54,779

-----------------57,111

-----------------54,779

-----------------59,901

25th %ile


75th %ile


90th %ile

420Housing and Residential Programs and Services

Director, Housing or Residential ServicesProvides overall management and direction to multiple social service programs including management of staff, developing/controlling the budget, developing/implementing policies and procedures, participating in obtaining funds/grants, coordinating/integrating program with others in the organization.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Central Massachusetts Region Greater Boston RegionBy Field of Service: Srvcs & Adv: Elderly, developmentaly disabled Housing and homelessness prevention Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 4 - 6 YearsBy Level of Education Required: Bachelor's Degree Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 4 to 8 15 and over

21

-----------------586

-----------------58

-----------------646

-----------------8

10-----------------

12-----------------

810

-----------------7

15-----------------

17-----------------

887

-----------------4

11

31

-----------------59

14-----------------

714

-----------------85

12-----------------

919

-----------------16

-----------------1013

-----------------8

22-----------------

25-----------------

1097

-----------------5

14

$57,175

-------------------

65,999-------------------

64,844-------------------

63,996-------------------

65,000-------------------

56,343-------------------

64,401-------------------

57,516-------------------

56,293-------------------

-------------------

58,240

$64,688

-----------------

72,431-----------------

70,840-----------------

69,540-----------------

73,611-----------------

64,252-----------------

65,769-----------------

64,517-----------------

63,784-----------------

-----------------

64,517

$74,318

-----------------64,68876,00376,034

-----------------65,20675,286

-----------------77,00264,00274,662

-----------------64,68876,502

-----------------74,194

-----------------64,12776,898

-----------------78,00072,551

-----------------75,566

-----------------74,66273,61171,490

-----------------75,56674,745

$80,829

-----------------

81,245-----------------

80,205-----------------

79,123-----------------

82,493-----------------

84,770-----------------

90,293-----------------

78,707-----------------

81,661-----------------

-----------------

86,268

$90,480

-----------------

101,515-----------------

90,293-----------------

106,849-----------------

89,981-----------------

90,950-----------------

107,502-----------------

88,933-----------------

91,065-----------------

-----------------

104,878

$73,940

-----------------68,88373,57278,588

-----------------69,32975,892

-----------------74,30666,39076,898

-----------------68,77578,457

-----------------74,177

-----------------68,21679,973

-----------------76,91473,174

-----------------74,285

-----------------72,40171,74772,428

-----------------71,31176,735

Provides overall management and supervision to one (or two) social service program(s) including supervision of staff, developing/controlling the budget, developing/implementing policies and procedures, participating in obtaining funds/grants, coordinating/integrating program with others in the organization.



Number of Employees


Manager, Housing or Residential Services

Page 70

All Organizations:

By Budget Size: $25,000,000 and overBy Geographic Location: Greater Boston RegionBy Field of Service: Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 4 to 8 15 and over

12

-----------------6

-----------------5

-----------------5

-----------------7

-----------------44

-----------------6

-----------------6

11-----------------

649

-----------------9645

-----------------45

167

-----------------158

-----------------64

-----------------65

-----------------161

-----------------7829

-----------------92

-----------------44

120-----------------

369

111-----------------

61513111

-----------------4035

$37,498

-------------------37,482

-------------------42,994

-------------------42,994

-------------------37,486

-------------------36,99142,744

-------------------37,003

-------------------37,92937,484

-------------------37,199

38,484-------------------

37,58537,46138,734

-------------------37,00340,660

$39,998

-----------------39,977

-----------------42,994

-----------------42,994

-----------------39,998

-----------------38,20546,083

-----------------38,532

-----------------39,68739,998

-----------------39,582

39,998-----------------

39,95739,81140,747

-----------------37,48745,011

$42,994

-----------------42,994

-----------------46,884

-----------------46,842

-----------------42,994

-----------------39,95748,256

-----------------40,248

-----------------42,86942,994

-----------------42,99440,49843,014

-----------------42,99443,86742,99447,008

-----------------39,41647,008

$48,256

-----------------48,054

-----------------54,995

-----------------54,995

-----------------47,861

-----------------41,43453,248

-----------------45,984

-----------------48,68847,622

-----------------43,774

50,461-----------------

46,70748,96354,995

-----------------42,99451,626

$56,115

-----------------56,098

-----------------59,946

-----------------59,771

-----------------55,877

-----------------46,23859,571

-----------------48,980

-----------------59,61354,995

-----------------52,665

57,221-----------------

56,09854,15159,888

-----------------50,30759,534

$45,102

-----------------44,905

-----------------49,130

-----------------48,938

-----------------44,849

-----------------40,70349,819

-----------------42,128

-----------------45,08344,910

-----------------43,42141,92645,839

-----------------44,08744,67947,28550,574

-----------------41,24448,520

25th %ile


75th %ile


90th %ile


Coordinator, Housing or Residential ServicesProvides a wide range of support and community services for an assigned group of apartment residents. Orients new residents on services and activities available within the community and on-site. Assists residents in obtaining and coordinating needed service in such areas as employment, transportation, education, and in-home health. Develops and maintains resource guide for use by residents. Organizes and conducts community activities and participates in community groups relevant to resident needs. Handles crisis intervention actions until appropriate emergency agency arrives. Maintains confidential records of all resident transactions.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $10,000,000 - 24,999,999By Geographic Location: Western Massachusetts Region Greater Boston RegionBy Field of Service: Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 YearsBy Level of Education Required: High School Diploma Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Asian Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8 9 to 14

14

-----------------7

-----------------44

-----------------64

-----------------57

-----------------7

-----------------65

-----------------9

13-----------------

477

12-----------------

1210

5-----------------

465

269

-----------------69

-----------------62

103-----------------

140100

-----------------22

244-----------------

72-----------------

17710

-----------------87

181-----------------

107021

157-----------------

1565621

-----------------9

7938

$31,990

-------------------30,160

-------------------30,16036,005

-------------------30,49336,005

-------------------27,99732,490

-------------------30,160

-------------------32,007

-------------------31,63732,061

-------------------

30,16033,12632,028

-------------------31,50633,05131,737

-------------------

32,86431,539

$34,008

-----------------32,001

-----------------31,90236,005

-----------------33,08336,005

-----------------31,58034,008

-----------------31,637

-----------------33,218

-----------------34,00834,008

-----------------

33,17633,93534,008

-----------------33,98734,11234,455

-----------------

34,50733,800

$36,005

-----------------34,008

-----------------33,17638,563

-----------------34,50737,066

-----------------38,17036,005

-----------------35,485

-----------------35,00644,949

-----------------36,00536,005

-----------------36,00535,65136,00536,005

-----------------36,00536,22438,438

-----------------37,06637,06635,256

$38,750

-----------------35,423

-----------------34,50740,435

-----------------36,95740,290

-----------------41,22438,750

-----------------38,750

-----------------38,001

-----------------39,00038,750

-----------------

37,06637,90839,000

-----------------38,75038,79740,404

-----------------

39,81137,050

$41,621

-----------------44,949

-----------------37,04542,844

-----------------39,99842,099

-----------------44,57540,789

-----------------41,918

-----------------40,435

-----------------42,17041,023

-----------------

40,24041,39642,099

-----------------41,00742,20544,450

-----------------

44,25540,435

$36,466

-----------------35,082

-----------------33,71138,677

-----------------35,31138,323

-----------------37,03836,335

-----------------35,534

-----------------35,79641,900

-----------------36,45736,432

-----------------36,67335,43036,51636,774

-----------------36,14837,03537,508

-----------------37,35037,54935,519

Provides overall management and direction to residential and commercial property operations, including management of staff, developing/controlling the budget, developing/ implementing policies and procedures, participating in obtaining funds/grants, coordinating/integrating program with others in the organization. Typically, this position reports to the Executive Director/Chief Executive Officer, is a member of the senior executive team and directly or indirectly manages a minimum of ten staff. Develops and implements short and long range plans to take advantage of business opportunities and to ensure maintenance of property values. Directs efforts to ensure compliance with lenders and investors. Directs programs to develop and train site staff and supervisors.



Number of Employees


Director of Property Management

Page 72

All Organizations:

By Number of Employees: 251+By Years of Experience Required: 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: White

6

-----------------4

-----------------4

-----------------5

-----------------4

-----------------6

6

-----------------4

-----------------4

-----------------5

-----------------4

-----------------6

-------------------

-------------------

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

-----------------

-----------------

$73,768

-----------------

-----------------

-----------------80,018

-----------------

-----------------73,768

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$75,192

-----------------83,200

-----------------74,199

-----------------79,360

-----------------67,782

-----------------75,192

25th %ile


75th %ile


90th %ile

Provides overall management to the general operations of multiple residential and/or commercial facilities including staffing, daily operations, budgeting, funding, developing policies and community outreach. Manages construction and/or renovations during design, construction, completion and occupancy. Reports on the status of sites, programs, and residents.

426

Number of Employees


Property Manager

All Organizations:

By Budget Size: $10,000,000 - 24,999,999By Geographic Location: Central Massachusetts RegionBy Field of Service: Housing and homelessness preventionBy Number of Employees: 251+By Years of Experience Required: 2 - 3 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 YearsBy Number of Employees Managed: 1 to 3

10

-----------------4

-----------------4

-----------------4

-----------------4

-----------------4

-----------------4

-----------------56

-----------------8

-----------------9

-----------------6

11

-----------------5

-----------------4

-----------------4

-----------------5

-----------------4

-----------------5

-----------------56

-----------------8

-----------------9

-----------------6

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$43,680

-----------------41,059

-----------------

-----------------

-----------------42,869

-----------------

-----------------43,680

-----------------42,01644,304

-----------------44,304

-----------------43,680

-----------------47,050

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$45,340

-----------------45,244

-----------------44,226

-----------------43,191

-----------------46,018

-----------------44,127

-----------------41,945

-----------------47,60743,451

-----------------47,203

-----------------43,631

-----------------49,133

25th %ile


75th %ile


90th %ile


Shelter Manager/SupervisorSupervises the day-to-day operations of a shelter or residential facility including food service, cleaning, maintenance, client and day care activities and related activities. Ensures safe, secure living conditions for residents and staff. Supervises facility assistants and maintenance staff. May assist in implementing therapeutic program for residents.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999By Geographic Location: Greater Boston RegionBy Field of Service: Housing and homelessness preventionBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 YearsBy Level of Education Required: High School Diploma Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8 9 to 14

16

-----------------46

-----------------6

-----------------6

-----------------74

-----------------9

-----------------77

-----------------14

-----------------649

-----------------10

5-----------------

445

36

-----------------7

19-----------------

21-----------------

16-----------------

1712

-----------------20

-----------------1812

-----------------24

-----------------18

411

-----------------21

5-----------------

1166

$31,100

-------------------

32,822-------------------

32,356-------------------

32,613-------------------

33,45121,840

-------------------33,247

-------------------21,84031,512

-------------------26,354

-------------------21,840

-------------------23,645

-------------------

$35,048

-----------------

35,797-----------------

35,298-----------------

35,849-----------------

35,90131,210

-----------------35,849

-----------------34,40332,994

-----------------36,005

-----------------32,677

-----------------32,531

-----------------

$38,574

-----------------41,35036,005

-----------------36,005

-----------------36,005

-----------------36,00540,997

-----------------36,276

-----------------36,00541,810

-----------------39,998

-----------------36,005

39,998-----------------

36,00539,000

-----------------36,00538,89641,985

$42,900

-----------------

39,998-----------------

40,674-----------------

39,359-----------------

39,75944,892

-----------------40,750

-----------------38,45445,914

-----------------43,330

-----------------40,249

-----------------42,807

-----------------

$47,711

-----------------

49,982-----------------

45,989-----------------

43,940-----------------

41,48850,702

-----------------43,360

-----------------40,49050,696

-----------------49,993

-----------------47,164

-----------------48,988

-----------------

$38,386

-----------------40,99038,225

-----------------38,007

-----------------37,474

-----------------37,35738,057

-----------------37,819

-----------------35,10540,535

-----------------39,141

-----------------36,25136,73440,308

-----------------36,83940,469

-----------------36,01538,64143,615

Provides security at a residential property. May also assist with other tasks, such as office work or cleaning, as assigned. Answers the telephone and greets residents and guests. Assures doors are closed and locked. Contacts appropriate personnel during an emergency. Documents incidents that occur at the site in logbook.



Number of Employees


Desk Clerk

Page 74

All Organizations:

By Geographic Location: Greater Boston RegionBy Level of Education Required: High School DiplomaBy Sex of Employee: FemaleBy Number of Years in Position: Up to 5 Years

6

-----------------4

-----------------4

-----------------5

-----------------4

22

-----------------20

-----------------20

-----------------16

-----------------16

$18,720

-------------------18,845

-------------------18,720

-------------------18,096

-------------------18,096

$19,968

-----------------20,020

-----------------19,968

-----------------19,968

-----------------19,968

$21,320

-----------------21,320

-----------------21,216

-----------------21,320

-----------------20,488

$25,532

-----------------25,844

-----------------25,376

-----------------25,844

-----------------21,320

$32,263

-----------------32,566

-----------------30,722

-----------------32,768

-----------------27,629

$23,040

-----------------23,446

-----------------22,634

-----------------23,269

-----------------21,237

25th %ile


75th %ile


90th %ile

Provides overall management and direction to multiple housing or homelessness services programs including management of staff, developing/controlling the budget, developing/implementing policies and procedures, participating in obtaining funds/grants, coordinating/integrating program with others in the organization.

430

Number of Employees


Program Director, Housing/Homelessness Prevention

All Organizations:

By Geographic Location: Greater Boston RegionBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: White

7

-----------------4

-----------------5

-----------------5

10

-----------------7

-----------------7

-----------------8

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

$67,766

-----------------75,005

-----------------74,006

-----------------74,506

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$65,960

-----------------71,778

-----------------68,921

-----------------70,750

25th %ile


75th %ile


90th %ile


Program Manager, Housing/Homelessness PreventionProvides overall management and supervision to one (or two) program(s) including supervision of staff, developing/controlling the budget, developing/implementing policies and procedures, participating in obtaining funds/grants, coordinating/integrating program with others in the organization.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $10,000,000 - 24,999,999By Geographic Location: Greater Boston RegionBy Field of Service: Housing and homelessness preventionBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 YearsBy Number of Employees Managed: 4 to 8

13

-----------------8

-----------------6

-----------------4

-----------------47

-----------------45

-----------------7

-----------------4

11-----------------

646

-----------------11

5-----------------

7

40

-----------------30

-----------------28

-----------------10

-----------------1025

-----------------77

-----------------12

-----------------1227

-----------------17

515

-----------------26

9-----------------

24

$33,550

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------42,444

-------------------

33,550-------------------

33,550-------------------

33,550

-------------------

$33,550

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------44,460

-----------------

33,550-----------------

33,550-----------------

33,550

-----------------

$39,000

-----------------33,550

-----------------33,550

-----------------45,719

-----------------45,72433,550

-----------------43,49348,859

-----------------46,285

-----------------33,55041,995

-----------------33,55045,44841,995

-----------------40,49834,507

-----------------33,550

$45,997

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------53,759

-----------------

45,999-----------------

49,067-----------------

46,925

-----------------

$52,940

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------61,755

-----------------

53,235-----------------

57,400-----------------

55,800

-----------------

$40,824

-----------------39,753

-----------------38,538

-----------------47,697

-----------------48,20337,777

-----------------43,25052,192

-----------------49,242

-----------------39,57741,627

-----------------38,93945,58242,365

-----------------41,36338,799

-----------------37,655

Responsible for client case management including resident intake, assessment and, referral. Screens applicants for housing to determine eligibility for residency and implement the supportive services component of the program as directed.



Number of Employees


Housing Case Manager

Page 76

All Organizations:

By Budget Size: $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Greater Boston Region Northeastern Massachusetts RegionBy Field of Service: Housing and homelessness prevention Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 YearsBy Level of Education Required: High School Diploma Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: American Indian/Alaskan Native Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years

18

-----------------76

-----------------75

-----------------75

-----------------49

-----------------12

-----------------68

-----------------6

16-----------------

410

713

-----------------12

8

152

-----------------3091

-----------------108

10-----------------

4688

-----------------2695

-----------------74

-----------------4236

-----------------36

111-----------------

8462653

-----------------8732

$29,257

-------------------28,76829,120

-------------------29,532

-------------------31,20029,108

-------------------31,41829,070

-------------------29,838

-------------------30,26230,717

-------------------29,40329,212

-------------------

28,73330,51829,045

-------------------29,57828,558

$31,263

-----------------33,25030,763

-----------------31,450

-----------------32,46930,670

-----------------32,46930,701

-----------------31,668

-----------------31,99032,261

-----------------30,71731,512

-----------------

30,85731,87130,930

-----------------31,20031,678

$33,883

-----------------36,83932,947

-----------------34,94437,378

-----------------35,80432,396

-----------------37,08332,552

-----------------33,000

-----------------33,17439,000

-----------------32,77133,987

-----------------32,05332,39633,48833,987

-----------------33,98734,398

$39,266

-----------------39,99839,998

-----------------39,998

-----------------39,08939,998

-----------------39,99839,998

-----------------39,250

-----------------35,51139,998

-----------------39,74939,603

-----------------

36,43037,31042,578

-----------------39,99839,998

$44,924

-----------------41,44650,120

-----------------46,503

-----------------40,29950,634

-----------------41,49750,061

-----------------40,571

-----------------37,87541,995

-----------------42,34545,011

-----------------

39,99939,29952,998

-----------------44,77852,331

$35,774

-----------------36,06436,511

-----------------37,02035,834

-----------------35,68436,385

-----------------36,68336,217

-----------------34,710

-----------------33,78237,132

-----------------35,24636,081

-----------------33,46234,67334,32237,315

-----------------35,87836,568

25th %ile


75th %ile


90th %ile


Housing AdvocateCompletes intakes for shelter services. Serves as advocate for clients and their families to address housing needs. Provides information about housing and rental assistance programs and resources. Assists with housing searches. Attends appointments at other agencies with clients to assist with the application processes and to advocate for their interests. Coordinates other support services as needed. Tracks changes in availability and eligibility requirements for housing subsidies, welfare and other benefits.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Greater Boston RegionBy Field of Service: Housing and homelessness prevention Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 251+By Years of Experience Required: 2 - 3 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years

15

-----------------45

-----------------5

-----------------55

-----------------6

-----------------12

-----------------6

-----------------15

-----------------489

-----------------12

6

45

-----------------8

10-----------------

23-----------------

2015

-----------------11

-----------------35

-----------------9

-----------------42

-----------------9

1716

-----------------3111

$27,040

-------------------

-------------------28,600

-------------------28,600

-------------------

-------------------28,600

-------------------

-------------------27,040

-------------------

27,04027,040

-------------------27,040

$28,548

-----------------

-----------------30,160

-----------------28,949

-----------------

-----------------30,160

-----------------

-----------------28,444

-----------------

28,60027,040

-----------------28,600

$31,990

-----------------33,02032,874

-----------------32,760

-----------------32,91627,040

-----------------33,758

-----------------32,760

-----------------33,093

-----------------31,990

-----------------33,07233,28029,235

-----------------31,99031,990

$33,519

-----------------

-----------------34,070

-----------------33,244

-----------------

-----------------33,758

-----------------

-----------------33,758

-----------------

34,53831,990

-----------------33,280

$38,093

-----------------

-----------------38,315

-----------------37,529

-----------------

-----------------39,056

-----------------

-----------------38,426

-----------------

41,23340,598

-----------------35,421

$31,980

-----------------33,20235,697

-----------------33,242

-----------------32,19730,932

-----------------35,634

-----------------33,128

-----------------32,864

-----------------32,042

-----------------32,18533,29330,757

-----------------31,58832,730

Directs the human resources functions including employment, compensation, benefits, training, affirmative action/equal employment, employee relations and services in support of organizational objectives. Advises management on labor and other legal issues related to human resources. Participates as a member of the senior management team in developing and implementing organization-wide policies and programs that contribute to its overall success. The primary differences between the Director and Manager level (see below) are that the Director is a key member of the senior management team, reports to the Executive Director/CEO and typically manages professional and/or supervisory staff. The Manager position may report to a second level executive (e.g. Chief Financial Officer, Director of Administration), be the sole human resources practitioner in a small organization, have responsibility for implementing human resources programs, but tends to be less involved in the design of human resources strategies and related programs.

505Human Resources


Number of Employees


Director, Human Resources

Page 78

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 Years 7 - 10 YearsBy Level of Education Required: Bachelor's Degree Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8 9 to 14

56

-----------------142417

-----------------101218

77

-----------------101717

-----------------2032

-----------------5

246

-----------------2915

-----------------9

40-----------------

39-----------------

2512

75

-----------------2413

5

56

-----------------142417

-----------------101218

77

-----------------101717

-----------------2032

-----------------5

246

-----------------2915

-----------------9

40-----------------

39-----------------

2512

75

-----------------2413

5

$57,234

-------------------50,33759,23974,002

-------------------

49,27655,894

-------------------

53,13265,295

-------------------55,16166,860

-------------------

56,738

-------------------54,99568,815

-------------------

57,601-------------------

58,677-------------------

53,51055,295

-------------------56,23857,492

$65,281

-----------------57,10966,73779,997

-----------------

61,58473,398

-----------------

59,76976,004

-----------------58,94270,076

-----------------

61,916

-----------------62,85879,997

-----------------

64,626-----------------

65,000-----------------

68,05860,929

-----------------64,62661,911

$77,501

-----------------64,75172,08394,994

-----------------69,28583,03689,90875,00570,000

-----------------83,93969,97182,680

-----------------67,48681,484

-----------------70,30471,001

106,995-----------------

72,01085,093

-----------------79,99779,997

-----------------79,997

-----------------79,99777,11669,99280,475

-----------------77,11670,30487,880

$94,432

-----------------78,33383,850

106,995-----------------

91,530105,295

-----------------

77,116102,503

-----------------86,35299,705

-----------------

86,986

-----------------85,280

102,003-----------------

94,432-----------------

87,880-----------------

93,20599,143

-----------------90,66289,648

$111,725

-----------------108,587

93,205148,346

-----------------

112,299143,624

-----------------

106,371122,092

-----------------113,470133,243

-----------------

98,135

-----------------104,000126,797

-----------------

109,391-----------------

101,317-----------------

112,336111,436

-----------------115,815106,504

$81,532

-----------------70,86275,891

100,387-----------------

72,14780,36291,44289,74067,890

-----------------88,73372,29089,682

-----------------72,88688,531

-----------------67,79674,920

107,394-----------------

76,44692,075

-----------------85,73981,000

-----------------78,584

-----------------81,25679,68484,32577,688

-----------------79,86376,84590,006

25th %ile


75th %ile


90th %ile

510Human Resources

Human Resources ManagerManages several functions in a human resources department such as employment, compensation, benefits, training, and/or employee relations. Advises managers and staff on employment laws, policies and practices. Ensures organizational practices are in compliance with laws and good human resources practice. Participates in developing and implementing new policies and practices. May manage hourly employees, or is the sole human resources practitioner in a smaller organization. The primary differences between the Director and Manager level (see above) positions are that the Director is a key member of the senior management team, reports to the Executive Director/CEO and typically manages professional and/or supervisory staff. The Manager position may report to a second level executive (e.g. Chief Financial Officer, Director of Administration), be the sole human resources practitioner in a small organization, have responsibility for implementing human resources programs, but be less involved in the design of human resources strategies and related programs.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 26 - 50 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3

39

-----------------4

1511

9-----------------

96

1345

-----------------549

13-----------------

61216

-----------------1411

-----------------24

-----------------33

-----------------28

-----------------17

88

-----------------15

43

-----------------4

151212

-----------------96

1565

-----------------74

1014

-----------------6

1220

-----------------1412

-----------------26

-----------------35

-----------------29

-----------------18

88

-----------------15

$45,835

-------------------

36,09047,29350,003

-------------------

47,894

-------------------

34,476-------------------

35,01849,928

-------------------35,73345,806

-------------------45,981

-------------------42,439

-------------------37,520

-------------------44,541

-------------------41,433

$49,837

-----------------

46,01049,94154,637

-----------------

50,003

-----------------

49,504-----------------

46,03150,003

-----------------47,40347,700

-----------------49,899

-----------------49,150

-----------------47,923

-----------------46,764

-----------------49,837

$53,477

-----------------

52,99850,71163,003

-----------------50,00354,02858,51057,47154,517

-----------------58,510

50,00357,003

-----------------51,07451,54356,753

-----------------50,00353,800

-----------------53,280

-----------------53,477

-----------------52,998

-----------------51,46054,81956,982

-----------------54,995

$62,400

-----------------

59,98757,59576,487

-----------------

70,990

-----------------

65,000-----------------

59,01569,493

-----------------57,91360,616

-----------------59,613

-----------------59,987

-----------------59,738

-----------------57,918

-----------------59,987

$76,448

-----------------

80,16764,22087,396

-----------------

82,463

-----------------

74,995-----------------

69,90380,806

-----------------68,50569,193

-----------------66,797

-----------------72,867

-----------------65,000

-----------------62,660

-----------------78,882

$56,738

-----------------47,35154,93053,34965,518

-----------------51,99854,55560,73765,19152,303

-----------------64,56352,46850,39056,234

-----------------56,19852,08560,723

-----------------51,58155,085

-----------------54,678

-----------------55,494

-----------------53,634

-----------------52,09858,99658,035

-----------------56,716

Performs a wide variety of professional level human resources functions including recruiting, interviewing and hiring staff, administering benefits and/or compensation programs, resolving employee relations issues, counseling staff and advising managers and supervisors, conducting exit interviews and interpreting human resources policies and laws.

515Human Resources


Number of Employees


Human Resources Representative/Specialist

Page 80

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: High School Diploma Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Asian Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3

42

-----------------6

2115

-----------------78

1475

-----------------7

1313

-----------------1128

-----------------23

5-----------------

75

24-----------------

1034

-----------------467

29-----------------

2878

-----------------6

86

-----------------6

3842

-----------------11203213

9-----------------

132536

-----------------1370

-----------------36

6-----------------

85

53-----------------

1461

-----------------977

52-----------------

5111

9-----------------

9

$34,951

-------------------

33,91837,016

-------------------

35,03937,01638,830

-------------------38,58835,55634,451

-------------------37,31934,539

-------------------35,747

-------------------

34,897-------------------

33,77934,570

-------------------

34,471-------------------

34,120

-------------------

$39,447

-----------------

36,75440,825

-----------------

37,62742,82239,759

-----------------44,62739,75938,283

-----------------40,41538,470

-----------------39,520

-----------------

39,042-----------------

41,94339,042

-----------------

38,283-----------------

37,794

-----------------

$43,878

-----------------45,11541,88148,007

-----------------41,16342,94249,37943,49340,310

-----------------46,80042,16244,088

-----------------42,16243,878

-----------------42,87951,751

-----------------39,59343,55543,680

-----------------44,93943,680

-----------------50,00344,99044,10043,587

-----------------43,26445,69844,283

-----------------45,968

$51,485

-----------------

45,71454,018

-----------------

46,16654,21549,650

-----------------53,86251,75150,752

-----------------52,40651,626

-----------------45,745

-----------------

52,000-----------------

51,61051,751

-----------------

51,875-----------------

52,000

-----------------

$55,045

-----------------

51,58856,805

-----------------

53,19856,80557,499

-----------------59,02257,82454,748

-----------------63,37854,960

-----------------52,035

-----------------

55,095-----------------

53,90456,127

-----------------

56,006-----------------

56,093

-----------------

$44,892

-----------------44,91842,26747,264

-----------------41,67943,59648,26045,09740,801

-----------------48,62245,23544,544

-----------------46,63744,508

-----------------43,29150,728

-----------------42,16243,06544,885

-----------------45,84444,872

-----------------46,83047,29342,33444,810

-----------------44,34546,38046,146

-----------------44,861

25th %ile


75th %ile


90th %ile

520Human Resources

Human Resources AssistantPerforms a variety of skilled administrative and clerical duties directly related to human resources activities. These may include maintaining employee databases and files, processing status changes, assisting employees to sign up/apply for benefits, screening resumes/application forms, scheduling interviews for others, checking references, compiling data and preparing routine and special reports. Also provides information to employees on policies and procedures and oversees and participates in employee programs. May provide administrative/clerical support to human resources Managers and staff.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: High School Diploma Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years

42

-----------------9

1714

-----------------10

910

64

-----------------7

1213

-----------------1424

-----------------1315

-----------------16

67

-----------------4

33-----------------

627

-----------------24

6

52

-----------------9

1823

-----------------121211

86

-----------------7

1519

-----------------1434

-----------------1519

-----------------20

87

-----------------4

40-----------------

634

-----------------29

6

$26,851

-------------------

23,98227,664

-------------------23,35829,120

-------------------

25,65127,040

-------------------23,40027,040

-------------------27,04426,770

-------------------26,837

-------------------

27,173-------------------

27,040-------------------

27,040

$29,120

-----------------

27,94531,200

-----------------27,09231,080

-----------------

28,37129,120

-----------------28,01829,822

-----------------29,12031,096

-----------------29,120

-----------------

29,349-----------------

29,120-----------------

29,120

$32,999

-----------------33,53030,10833,051

-----------------33,67632,26136,83733,53027,820

-----------------34,40331,82432,947

-----------------30,55532,916

-----------------31,20033,738

-----------------32,43833,08332,947

-----------------

32,999-----------------

35,42332,968

-----------------31,49133,873

$35,287

-----------------

34,64239,541

-----------------35,55334,206

-----------------

34,00836,837

-----------------35,14235,183

-----------------33,05135,714

-----------------34,164

-----------------

35,553-----------------

34,554-----------------

34,154

$39,998

-----------------

36,85445,016

-----------------39,99842,076

-----------------

37,03239,998

-----------------36,92040,747

-----------------35,21539,998

-----------------39,952

-----------------

39,998-----------------

39,998-----------------

36,837

$33,199

-----------------33,72830,71734,829

-----------------32,39633,16635,74035,06628,257

-----------------36,55231,44633,262

-----------------30,94933,522

-----------------31,18934,014

-----------------32,39933,51235,113

-----------------33,32733,466

-----------------34,80233,130

-----------------31,57532,615

Determines organizational needs for information management and manages the development and implementation systems and programs to meet those needs in a cost-effective, timely manner. Manages information technology functions including systems applications and development, database administration, financial systems, desktop support, web site development and maintenance, intra- and inter-networks, and internal telecommunications. Advises on purchase of new computer hardware and software.

555Information Technology


Number of Employees


Director, Information Technology/Services

Page 82

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8

33

-----------------4

1314

-----------------45

135

-----------------5

14-----------------

820

-----------------6

11-----------------

25-----------------

257

-----------------27

-----------------11

89

-----------------15

7

34

-----------------4

1414

-----------------45

145

-----------------5

15-----------------

821

-----------------6

11-----------------

25-----------------

267

-----------------28

-----------------12

89

-----------------15

7

$53,664

-------------------

52,68759,748

-------------------

69,722

-------------------

57,279-------------------

61,364-------------------

-------------------54,866

-------------------52,961

-------------------53,236

-------------------52,000

-------------------52,824

$63,414

-----------------

62,28069,899

-----------------

77,657

-----------------

71,947-----------------

69,493-----------------

-----------------63,201

-----------------63,414

-----------------61,292

-----------------53,898

-----------------55,474

$77,605

-----------------

72,75993,746

-----------------

70,304100,558

68,682-----------------

67,49692,498

-----------------70,69992,498

-----------------72,47876,003

-----------------73,008

-----------------81,00676,003

-----------------74,506

-----------------71,23095,96172,510

-----------------71,94794,994

$103,516

-----------------

117,296103,516

-----------------

117,926

-----------------

116,979-----------------

109,990-----------------

-----------------97,552

-----------------103,516

-----------------107,432

-----------------108,732

-----------------92,498

$121,878

-----------------

125,747141,815

-----------------

145,683

-----------------

142,692-----------------

129,181-----------------

-----------------119,255

-----------------125,312

-----------------120,988

-----------------127,739

-----------------109,121

$85,307

-----------------72,39484,96892,599

-----------------73,05572,746

102,64084,057

-----------------78,44994,120

-----------------75,65292,087

-----------------85,06277,374

-----------------81,509

-----------------86,53883,111

-----------------82,646

-----------------78,66496,70778,677

-----------------75,06793,606

25th %ile


75th %ile


90th %ile


Information Technology ManagerProvides day-to-day management of information technology functions including computer operations, applications and systems programming and networks. Analyzes the needs of departments and plans, organizes and implements new and/or modified systems to handle those needs. Determines costs and budgets for information technology projects and controls costs to approved budgets. Identifies training needs among staff and develops/implements training programs to enhance computer skills throughout the organization.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Central Massachusetts Region Greater Boston RegionBy Field of Service: Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3

21

-----------------667

-----------------48

-----------------57

-----------------5

11-----------------

77

-----------------12

-----------------13

7-----------------

16-----------------

994

-----------------8

25

-----------------67

10-----------------

411

-----------------5

11-----------------

515

-----------------77

-----------------14

-----------------16

8-----------------

19-----------------

1094

-----------------9

$44,033

-------------------

-------------------

-------------------

-------------------

43,493-------------------

-------------------49,379

-------------------44,044

-------------------42,598

-------------------

-------------------

$49,972

-----------------

-----------------

-----------------

-----------------

52,936-----------------

-----------------55,542

-----------------55,651

-----------------47,008

-----------------

-----------------

$65,998

-----------------64,90755,68267,257

-----------------

55,702-----------------

55,68266,519

-----------------55,68266,269

-----------------55,68270,013

-----------------67,257

-----------------66,13460,820

-----------------55,702

-----------------66,13465,666

-----------------70,013

$74,485

-----------------

-----------------

-----------------

-----------------

70,013-----------------

-----------------78,505

-----------------73,523

-----------------67,995

-----------------

-----------------

$82,015

-----------------

-----------------

-----------------

-----------------

89,295-----------------

-----------------90,366

-----------------88,224

-----------------78,000

-----------------

-----------------

$63,129

-----------------62,59857,01969,202

-----------------69,01563,364

-----------------60,76565,930

-----------------61,62264,079

-----------------60,71874,301

-----------------68,818

-----------------64,98761,680

-----------------59,379

-----------------63,43063,61668,364

-----------------69,343

Develops and maintains computerized databases including base definition, structure, documentation, operations and security. Sets up master files and ensures accuracy and completeness of all data. Participates in exchanges of data (e.g. the "Big List"). Protects the integrity of data using proper security controls.



Number of Employees


Database Administrator

Page 84

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Greater Boston RegionBy Field of Service: Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

14

-----------------47

-----------------46

-----------------4

-----------------67

-----------------64

-----------------9

-----------------96

-----------------10

-----------------9

23

-----------------4

16-----------------

910

-----------------13

-----------------6

16-----------------

95

-----------------16

-----------------15

8-----------------

15-----------------

17

$43,800

-------------------

45,188-------------------

-------------------44,033

-------------------

45,188-------------------

-------------------46,167

-------------------39,907

-------------------41,866

-------------------45,107

$47,008

-----------------

47,757-----------------

-----------------50,003

-----------------

47,757-----------------

-----------------47,055

-----------------47,986

-----------------46,925

-----------------47,008

$51,501

-----------------

53,477-----------------

53,99748,599

-----------------53,997

-----------------47,59153,477

-----------------53,99750,003

-----------------53,477

-----------------53,99747,102

-----------------51,501

-----------------51,501

$59,280

-----------------

64,797-----------------

-----------------63,284

-----------------

64,797-----------------

-----------------59,587

-----------------66,310

-----------------57,574

-----------------57,138

$66,997

-----------------

69,805-----------------

-----------------72,613

-----------------

69,805-----------------

-----------------69,805

-----------------70,741

-----------------66,585

-----------------66,447

$53,390

-----------------50,36755,446

-----------------54,10154,313

-----------------55,862

-----------------48,97055,446

-----------------55,70952,799

-----------------54,929

-----------------55,40049,621

-----------------52,257

-----------------52,712

25th %ile


75th %ile


90th %ile


Network TechnicianInstalls, modifies, tests and maintains the organization's data communication network equipment. Responds to network problems, troubleshoots and performs repairs in a timely manner. Maintains associated records detailing downtime, changes, updates and related information.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Greater Boston RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Associate's Degree Bachelor's DegreeBy Sex of Employee: MaleBy Race/Ethnicity of Employee: Black WhiteBy Number of Years in Position: Up to 5 Years 11 - 20 Years

19

-----------------5

10-----------------

8-----------------

546

-----------------4

13-----------------

94

-----------------59

-----------------18

-----------------4

13-----------------

124

27

-----------------5

18-----------------

15-----------------

64

13-----------------

421

-----------------94

-----------------5

10-----------------

26-----------------

418

-----------------17

4

$33,941

-------------------

33,428-------------------

33,875-------------------

32,190-------------------

33,742-------------------

-------------------

-------------------33,908

-------------------

33,428-------------------

33,180

$40,539

-----------------

38,007-----------------

35,714-----------------

34,861-----------------

39,655-----------------

-----------------

-----------------40,097

-----------------

40,893-----------------

37,243

$50,003

-----------------62,73347,497

-----------------44,096

-----------------52,437

44,096-----------------

50,003-----------------

54,870

-----------------50,00357,533

-----------------50,534

-----------------

50,534-----------------

50,003

$60,008

-----------------

57,263-----------------

60,008-----------------

56,919-----------------

57,533-----------------

-----------------

-----------------60,689

-----------------

60,689-----------------

57,533

$72,875

-----------------

65,451-----------------

93,051-----------------

66,876-----------------

64,679-----------------

-----------------

-----------------75,304

-----------------

67,342-----------------

73,245

$52,444

-----------------66,20247,929

-----------------51,684

-----------------50,76255,07846,387

-----------------63,54449,157

-----------------57,49155,697

-----------------48,53960,297

-----------------52,787

-----------------72,83150,871

-----------------50,71355,993

Installs, modifies, and maintains the organization's personal computers and related systems. Installs, upgrades and backs-up software and hardware applications. Troubleshoots software and hardware failures and resolves as appropriate. Trains users in resolving routine problems, using new software and providing advice and guidance as needed.



Number of Employees


Personal Computer Technician

Page 86

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Greater Boston RegionBy Field of Service: Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years

22

-----------------498

-----------------58

-----------------49

-----------------6

13-----------------

66

-----------------55

-----------------17

7-----------------

515

-----------------14

6

37

-----------------4

1418

-----------------12

9-----------------

819

-----------------7

27-----------------

1112

-----------------10

9-----------------

268

-----------------5

25-----------------

216

$31,200

-------------------

34,02829,491

-------------------26,832

-------------------

29,994-------------------

30,959-------------------

26,832-------------------

-------------------30,838

-------------------

30,718-------------------

30,235

$34,674

-----------------

34,67431,200

-----------------31,887

-----------------

31,200-----------------

34,110-----------------

31,523-----------------

-----------------33,582

-----------------

34,392-----------------

34,476

$37,710

-----------------

37,57537,472

-----------------36,76439,458

-----------------44,46036,046

-----------------39,45837,482

-----------------39,79037,472

-----------------38,46040,206

-----------------38,47039,177

-----------------48,11038,563

-----------------38,56345,001

$47,788

-----------------

39,64045,698

-----------------40,154

-----------------

39,998-----------------

42,515-----------------

41,938-----------------

-----------------49,138

-----------------

46,291-----------------

46,052

$52,000

-----------------

48,59456,346

-----------------43,942

-----------------

44,554-----------------

52,632-----------------

46,985-----------------

-----------------52,949

-----------------

53,265-----------------

48,926

$40,255

-----------------44,48638,54239,995

-----------------36,37441,824

-----------------46,22536,758

-----------------42,08139,343

-----------------42,77637,133

-----------------37,67145,291

-----------------40,64540,365

-----------------43,58640,300

-----------------39,17544,325

25th %ile


75th %ile


90th %ile


Data Entry OperatorEnters data from source documents into computer databases. Verifies information and makes changes where necessary. May run routine reports and perform related clerical duties.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Geographic Location: Greater Boston RegionBy Number of Employees: 251+By Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

7

-----------------4

-----------------4

-----------------5

-----------------5

-----------------4

11

-----------------5

-----------------7

-----------------5

-----------------5

-----------------4

-------------------

-------------------

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

-----------------

-----------------

$29,994

-----------------29,994

-----------------27,040

-----------------27,165

-----------------27,165

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$31,881

-----------------30,160

-----------------31,750

-----------------29,103

-----------------29,103

-----------------30,077

Develops and maintains web site content that motivates, informs and intrigues users so that they regularly access the site and use it for information and decision making. Seeks out users to gather feedback for improvements and enhancements. Maintains technical integrity of web site. Maintains and upgrades hardware and software. Communicates router configuration changes and troubleshoots system errors and bugs. Maintains servers and creates monitoring reports and logs. Monitors site for user accessibility. Establishes back-ups and monitors site security.

Number of Employees


All Organizations:

By Geographic Location: Greater Boston Region

4

-----------------4

5

-----------------5

------------------------------------

$57,866

-----------------57,866

----------------------------------

$58,099

-----------------58,099

25th %ile


75th %ile


90th %ile

585Web Site Developer

Provides a wide variety of legal services to clients of an advocacy or legal aid-type of organization. Represents clients in court and other venues as necessary. Requires admission to practice law/membership in the State Bar Association.

605Legal Services


Number of Employees


Legal Aid Attorney

Page 88

All Organizations:

By Level of Education Required: Legal Degree

4

-----------------4

7

-----------------7

------------------------------------

$47,008

-----------------47,008

----------------------------------

$48,975

-----------------48,975

25th %ile


75th %ile


90th %ile

655Maintenance and Grounds

Facilities ManagerManages the construction and maintenance of facilities, grounds and equipment. Plans, budgets and schedules facility modifications. Ensures compliance with government health and safety standards. Reviews/analyzes proposals for capital projects and advises senior management on acceptance. Manages capital projects to ensure compliance with budgets and contracts. Manages service contracts. Supervises maintenance and technical staff. May have responsibility for maintenance of organization's vehicles.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Arts, culture, recreation Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 26 - 50 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: High School Diploma Bachelor's DegreeBy Sex of Employee: MaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8

36

-----------------1412

7-----------------

4899

-----------------5749

-----------------7

1014

-----------------7

17-----------------

1216

-----------------31

-----------------30

-----------------15

87

-----------------1412

42

-----------------141213

-----------------48

1212

-----------------674

14-----------------

71020

-----------------8

17-----------------

1217

-----------------37

-----------------35

-----------------17

89

-----------------1413

$39,998

-------------------37,44037,24944,362

-------------------

42,60737,590

-------------------

36,483-------------------

42,650-------------------

35,622-------------------

36,86641,147

-------------------39,773

-------------------39,549

-------------------35,622

-------------------35,04839,899

$42,929

-----------------39,99845,14448,922

-----------------

56,05141,574

-----------------

42,323-----------------

45,994-----------------

39,998-----------------

41,46549,499

-----------------42,763

-----------------42,432

-----------------41,361

-----------------40,96642,545

$51,075

-----------------42,54551,07557,096

-----------------

46,30163,42046,130

-----------------54,85065,000

47,976-----------------

44,20061,11053,498

-----------------50,50352,146

-----------------44,40857,096

-----------------52,146

-----------------48,693

-----------------47,00851,10553,997

-----------------50,99245,573

$65,031

-----------------65,14665,18768,068

-----------------

74,33452,785

-----------------

59,774-----------------

64,751-----------------

65,291-----------------

47,74271,510

-----------------65,063

-----------------64,002

-----------------61,495

-----------------67,61156,399

$79,229

-----------------81,29788,52984,664

-----------------

91,37555,845

-----------------

81,599-----------------

76,795-----------------

81,345-----------------

71,64290,023

-----------------81,345

-----------------78,462

-----------------79,847

-----------------84,02274,231

$55,248

-----------------52,38556,26559,952

-----------------50,70555,68465,00246,695

-----------------54,99265,12252,13552,285

-----------------50,13463,04055,940

-----------------52,35154,064

-----------------46,89961,270

-----------------55,524

-----------------53,877

-----------------51,78353,02161,991

-----------------54,91551,101

Patrols organization premises to control access to those having legitimate business with the organization. Investigates unusual or suspicious situations. Maintains visitor and other records. Enforces organization policies and procedures during and after normal working hours. Escorts staff and clients to vehicles after hours. Assists in emergencies. May operate fire equipment and radios. May administer CPR and first aid. May act as reception and provide identification cards.



Number of Employees


Security Guard/Officer

Page 90

All Organizations:

By Level of Education Required: High School DiplomaBy Sex of Employee: MaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

6

-----------------5

-----------------6

-----------------4

-----------------4

46

-----------------44

-----------------33

-----------------39

-----------------26

$19,300

-------------------19,188

-------------------19,020

-------------------18,907

-------------------18,720

$20,010

-----------------20,010

-----------------20,010

-----------------20,010

-----------------19,875

$20,010

-----------------20,010

-----------------22,277

-----------------20,010

-----------------20,010

$23,254

-----------------23,254

-----------------25,283

-----------------23,254

-----------------23,254

$26,603

-----------------26,603

-----------------26,603

-----------------26,603

-----------------26,603

$21,947

-----------------21,802

-----------------22,547

-----------------21,375

-----------------21,858

25th %ile


75th %ile


90th %ile


Maintenance Technician/SpecialistManages the construction and maintenance of facilities, grounds and equipment. Plans, budgets and schedules facility modifications. Ensures compliance with government health and safety standards. Reviews/analyzes proposals for capital projects and advises senior management on acceptance. Manages capital projects to ensure compliance with budgets and contracts. Manages service contracts. Supervises maintenance and technical staff. May have responsibility for maintenance of organization's vehicles.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Berkshire County Region Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Arts, culture, recreation Housing and homelessness prevention Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 26 - 50 51 -100 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 Years 4 - 6 YearsBy Level of Education Required: No requirement High School DiplomaBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3

58

-----------------8

161517

-----------------79

1114

89

-----------------95

1144

18-----------------

106

1227

-----------------1116

7-----------------

1234

-----------------55

4-----------------

131149

-----------------371820

4-----------------

4

208

-----------------9

2452

121-----------------

154730711926

-----------------501632

59

85-----------------

111124

159-----------------

323911

-----------------20

140-----------------

1897

-----------------1718

152-----------------

1102422

5-----------------

4

$20,800

-------------------

22,29820,22820,800

-------------------20,48818,30421,36824,96025,00223,579

-------------------22,89318,72026,674

20,800-------------------

20,67520,800

-------------------18,87627,477

-------------------20,87920,800

-------------------21,424

-------------------18,72020,80021,595

-------------------20,80024,10621,462

-------------------

$25,002

-----------------

25,29827,04024,960

-----------------25,00220,80028,61128,12231,20024,960

-----------------26,90024,49032,068

24,076-----------------

24,97125,002

-----------------24,96031,616

-----------------26,00025,002

-----------------25,501

-----------------22,63122,65126,619

-----------------24,99229,46925,870

-----------------

$31,200

-----------------31,20029,96331,20032,136

-----------------29,12024,96033,71733,28036,62927,040

-----------------33,28029,44334,30027,04036,65028,122

-----------------30,80527,47732,43831,262

-----------------30,85734,57036,878

-----------------35,97431,231

-----------------31,99024,107

-----------------28,12226,17732,157

-----------------31,20033,79033,48841,080

-----------------

$37,440

-----------------

37,45637,59637,440

-----------------31,61631,20036,79542,74441,72535,298

-----------------41,60041,66337,253

33,821-----------------

41,28337,440

-----------------36,89939,770

-----------------44,73537,326

-----------------37,950

-----------------34,70532,33437,596

-----------------36,67542,50540,508

-----------------

$45,063

-----------------

45,35445,79945,760

-----------------35,75541,50044,52449,62547,50740,608

-----------------45,68346,25547,726

43,389-----------------

49,46344,678

-----------------40,42344,512

-----------------56,38544,242

-----------------45,718

-----------------40,61041,71444,896

-----------------41,80653,83146,368

-----------------

$32,306

-----------------31,81231,61632,99032,324

-----------------28,67826,81433,80835,76336,90929,788

-----------------34,26131,78735,21628,80836,88830,205

-----------------32,02229,35333,54032,343

-----------------31,07635,68036,706

-----------------36,96131,648

-----------------32,82526,891

-----------------28,72428,58532,857

-----------------31,33236,07033,58639,083

-----------------44,590

Operates vehicles such as cars, vans and pickup trucks to transport clients, materials, merchandise and equipment to assigned destinations. Loads/unloads vehicles as necessary. Cleans, services and maintains vehicles and performs minor repairs. May assist clients unable to enter or exit vehicle independently. A valid driver's license is required.



Number of Employees


Driver

Page 92

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: No requirement High School DiplomaBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 Years

33

-----------------7

149

-----------------6

12455

-----------------1010

-----------------1314

-----------------75

-----------------6

19-----------------

2718

-----------------101324

-----------------2311

95

361

-----------------108135114

-----------------4690339892

-----------------211

61-----------------

174177

-----------------4638

-----------------73

171-----------------

204121

-----------------5062

203-----------------

2163320

7

$18,720

-------------------16,82719,11520,800

-------------------18,84518,72019,76016,82720,800

-------------------18,13819,760

-------------------17,76321,216

-------------------22,13118,845

-------------------18,72017,763

-------------------18,72018,138

-------------------19,76016,82719,115

-------------------18,13818,13819,770

$20,800

-----------------18,84521,40322,131

-----------------18,84520,80020,88318,13820,920

-----------------19,19820,883

-----------------18,84522,131

-----------------22,13118,845

-----------------19,02220,800

-----------------20,80019,656

-----------------21,43417,76320,800

-----------------19,76021,26822,137

$22,235

-----------------20,80022,88023,442

-----------------19,41722,88026,00022,23522,693

-----------------21,84022,131

-----------------20,80022,880

-----------------23,44219,251

-----------------21,54922,131

-----------------22,27722,069

-----------------23,44219,21922,235

-----------------22,13122,88025,01228,579

$23,920

-----------------22,28823,92026,603

-----------------22,13124,96026,60327,33123,920

-----------------22,88025,210

-----------------23,13024,263

-----------------23,44221,684

-----------------22,88023,442

-----------------23,59823,442

-----------------25,45922,13123,442

-----------------23,44224,37826,603

$27,997

-----------------24,30328,58728,683

-----------------23,14829,58827,99729,53624,168

-----------------23,44226,603

-----------------28,01827,997

-----------------26,48124,960

-----------------22,98824,960

-----------------26,60323,920

-----------------26,60324,54224,960

-----------------23,92027,17727,464

$22,814

-----------------20,93623,24824,260

-----------------20,34923,26524,68622,86322,725

-----------------21,37222,952

-----------------21,70623,843

-----------------23,39220,809

-----------------21,39321,834

-----------------22,52221,726

-----------------23,47220,35022,453

-----------------21,75323,16824,30828,395

25th %ile


75th %ile


90th %ile


Janitor/CustodianCleans facilities and work areas including furnishings, bathrooms, fixtures, walls and floors to ensure they meet health and safety standards and present an attractive appearance. Uses maintenance supplies; removes waste material; maintains inventory of tools and supplies. May perform routine repair of equipment and facilities and load/unload deliveries.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Berkshire County Region Western Massachusetts Region Central Massachusetts Region Greater Boston Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Arts, culture, recreation Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 11 - 25 26 - 50 51 -100 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: No requirement High School DiplomaBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years

48

-----------------101313

9-----------------

59

1112

8-----------------

1277

11-----------------

476

1515

-----------------12

7-----------------

1029

-----------------3919

-----------------8

1332

-----------------281617

138

-----------------18272862

-----------------8

18252549

-----------------52121530

-----------------5

12123276

-----------------2010

-----------------2478

-----------------8643

-----------------162181

-----------------722321

$17,145

-------------------16,64017,65116,64018,200

-------------------

16,64016,64022,09017,576

-------------------17,16016,75219,49416,640

-------------------

19,10716,64019,00116,902

-------------------19,523

-------------------17,85717,403

-------------------16,64017,488

-------------------16,64017,05617,459

-------------------16,64017,23918,974

$18,720

-----------------18,20019,76016,73418,720

-----------------

16,64017,55524,88718,720

-----------------18,72017,62823,71218,200

-----------------

21,00816,64021,03418,720

-----------------20,977

-----------------19,89018,720

-----------------18,72018,720

-----------------18,72020,13518,720

-----------------18,72018,74123,109

$21,424

-----------------21,73624,19026,10419,760

-----------------24,13921,16422,96325,70918,720

-----------------19,76025,53227,04018,720

-----------------27,85123,29621,28925,52219,687

-----------------25,70926,655

-----------------22,15221,518

-----------------21,42420,904

-----------------25,73021,42421,403

-----------------19,56323,92026,978

$26,437

-----------------28,37125,70931,38825,023

-----------------

25,08528,70426,97820,571

-----------------24,48728,66228,70425,085

-----------------

30,36827,04029,74925,148

-----------------30,644

-----------------26,84827,170

-----------------26,25526,978

-----------------28,73025,70926,988

-----------------24,96028,70429,567

$29,270

-----------------31,22528,75836,48127,167

-----------------

29,70229,95229,44427,040

-----------------28,99533,29729,95226,978

-----------------

33,23828,50935,72427,342

-----------------33,846

-----------------29,45331,450

-----------------30,31229,170

-----------------35,30028,35929,919

-----------------26,80933,04735,664

$22,976

-----------------23,25223,31125,74821,479

-----------------24,61721,75923,20326,03420,183

-----------------21,44123,94925,77121,232

-----------------26,51224,91521,75226,02121,317

-----------------26,32727,038

-----------------23,35023,369

-----------------23,01122,653

-----------------24,36722,71023,009

-----------------21,15424,43226,771

Provides leadership and oversight to an organization's medical and health service programs. Provides direction, consultation and support to medical practitioners. Oversees quality assurance programs. Ensures compliance with medical risk management and health care related regulations and policies. Develops and implements in-service training programs for clinical programs and services staff. Develops policies and protocols to ensure quality client/patient services and care. May provide direct patient care (e.g. conduct physical examination, determine course of treatment, provide appropriate treatment, document patient files). Participates as a member of the senior management team in developing and implementing organization-wide policies and programs that contribute to its overall success. Requires state licensure as a Medical Doctor.

702Medical & Clinic Services


Number of Employees


Director, Medical Services

Page 94

All Organizations:

By Budget Size: $25,000,000 and overBy Geographic Location: Greater Boston RegionBy Field of Service: Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 251+By Years of Experience Required: 7 - 10 YearsBy Level of Education Required: Medical DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

13

-----------------9

-----------------7

-----------------9

-----------------11

-----------------4

-----------------13

-----------------95

-----------------6

-----------------6

18

-----------------14

-----------------10

-----------------13

-----------------16

-----------------5

-----------------18

-----------------12

5-----------------

10-----------------

6

$139,797

-------------------134,555

-------------------

-------------------133,245

-------------------137,176

-------------------

-------------------139,797

-------------------131,934

-------------------

-------------------

$153,374

-----------------148,741

-----------------

-----------------152,246

-----------------151,117

-----------------

-----------------153,374

-----------------154,799

-----------------

-----------------

$202,499

-----------------199,992

-----------------185,703

-----------------199,992

-----------------202,499

-----------------208,000

-----------------202,499

-----------------203,996187,200

-----------------199,691

-----------------206,503

$236,096

-----------------244,957

-----------------

-----------------238,275

-----------------239,117

-----------------

-----------------236,096

-----------------249,606

-----------------

-----------------

$312,000

-----------------312,000

-----------------

-----------------287,972

-----------------312,000

-----------------

-----------------312,000

-----------------312,000

-----------------

-----------------

$205,346

-----------------202,668

-----------------193,251

-----------------202,018

-----------------204,881

-----------------222,127

-----------------205,346

-----------------211,420185,053

-----------------206,819

-----------------206,326

25th %ile


75th %ile


90th %ile


Clinic DirectorProvides direction and supervision of the day-to-day activities of the clinic's medical programs. Manages, implements and monitors quality assurance programs. Develops and implements programs to retain volunteers and clinical staff. Implements credentialing, re-credentialing and in-service training programs. Assists in long- and short-term planning.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Northeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's Degree Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 4 to 8 15 and over

16

-----------------745

-----------------55

-----------------545

-----------------49

-----------------48

-----------------57

-----------------7

12-----------------

13-----------------

757

-----------------66

47

-----------------99

29-----------------

1213

-----------------211113

-----------------6

38-----------------

1013

-----------------7

25-----------------

1328

-----------------38

-----------------10

88

-----------------8

12

$48,023

-------------------

31,200-------------------

48,02556,876

-------------------48,855

55,420-------------------

46,325-------------------

48,014-------------------

48,052-------------------

50,83931,061

-------------------48,065

-------------------

-------------------

59,182

$55,120

-----------------

54,995-----------------

56,44664,106

-----------------54,995

59,759-----------------

54,995-----------------

51,969-----------------

54,995-----------------

62,26553,497

-----------------55,682

-----------------

-----------------

62,338

$64,355

-----------------62,44263,64865,000

-----------------62,77572,550

-----------------65,00061,52663,648

-----------------64,47064,657

-----------------64,00262,442

-----------------60,00862,442

-----------------66,18660,674

-----------------64,002

-----------------62,77558,32363,700

-----------------57,93969,649

$72,550

-----------------

74,068-----------------

68,33489,305

-----------------73,778

70,667-----------------

73,599-----------------

70,356-----------------

67,798-----------------

72,86368,334

-----------------70,174

-----------------

-----------------

79,513

$88,812

-----------------

90,126-----------------

96,59797,344

-----------------95,900

82,532-----------------

90,848-----------------

88,110-----------------

77,734-----------------

96,24181,669

-----------------82,399

-----------------

-----------------

88,203

$65,000

-----------------64,11765,69665,057

-----------------64,86776,160

-----------------66,39459,91965,718

-----------------63,60065,209

-----------------65,88464,360

-----------------52,85062,391

-----------------68,46459,995

-----------------64,725

-----------------63,85456,28364,937

-----------------63,42471,174

Manages patient care services. Ensures high quality delivery of nursing care and compliance with clinic policies, government regulations and accreditation standards. Supervises/utilizes professional, technical and support nursing staff. Oversees the development and implementation of patient care goals and objectives. Position typically requires a state Registered Nurse's license, and a Bachelor's or Master's degree in a related discipline.



Number of Employees


Director of Nursing

Page 96

All Organizations:

By Budget Size: $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Greater Boston Region Northeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 4 - 6 YearsBy Level of Education Required: Nursing: RN/NPBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 YearsBy Number of Employees Managed: 4 to 8 9 to 14

18

-----------------89

-----------------454

-----------------448

-----------------4

14-----------------

10-----------------

13-----------------

18-----------------

16-----------------

105

-----------------54

29

-----------------9

19-----------------

413

5-----------------

115

11-----------------

425

-----------------12

-----------------16

-----------------29

-----------------27

-----------------11

5-----------------

64

$60,008

-------------------

68,640-------------------

64,002

-------------------

-------------------

61,506-------------------

61,317-------------------

60,707-------------------

60,008-------------------

59,642-------------------

-------------------

$70,346

-----------------

74,547-----------------

72,623

-----------------

-----------------

70,346-----------------

70,497-----------------

69,956-----------------

70,346-----------------

69,992-----------------

-----------------

$75,733

-----------------75,00578,000

-----------------

77,00279,997

-----------------72,84275,73381,250

-----------------

75,733-----------------

80,624-----------------

77,865-----------------

75,733-----------------

75,254-----------------

75,00582,618

-----------------70,918

$81,934

-----------------

81,250-----------------

84,407

-----------------

-----------------

80,624-----------------

88,499-----------------

88,499-----------------

81,934-----------------

81,250-----------------

-----------------

$96,741

-----------------

85,613-----------------

107,781

-----------------

-----------------

95,073-----------------

105,506-----------------

112,482-----------------

96,741-----------------

90,917-----------------

-----------------

$77,959

-----------------78,69378,739

-----------------78,40679,87781,100

-----------------70,24277,72183,993

-----------------79,49377,713

-----------------80,946

-----------------81,276

-----------------77,959

-----------------76,326

-----------------80,48979,198

-----------------68,87680,158

25th %ile


75th %ile


90th %ile


Registered NurseAssesses patient's condition. Plans and provides professional nursing care to clinic patients. Performs medical examinations, evaluates and documents progress and provides health care instruction to patients. May dispense and administer medications. May provide leadership within areas of expertise and/or provide direct supervision to para-professionals and support staff. Position requires a current Registered Nurse's license.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Berkshire County Region Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 51 -100 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's Degree Nursing: RN/NPBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Asian Black Hispanic or Latino White Mixed RaceBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3

50

-----------------141816

-----------------4

117

1387

-----------------7

1919

-----------------4

1529

-----------------1420

7-----------------

734

-----------------1745

-----------------5

176

435

-----------------422417

8-----------------

7

599

-----------------53

142396

-----------------39

10187

20444

124-----------------

93101368

-----------------2457

510-----------------

103139

24-----------------

93324

-----------------53

538-----------------

345911

4629

-----------------355

833311

-----------------11

$45,968

-------------------45,03641,60049,920

-------------------40,10242,51545,76048,20449,51549,920

-------------------46,91645,80245,760

-------------------50,35743,99647,154

-------------------41,32545,76037,960

-------------------47,84043,680

-------------------50,31145,760

-------------------52,00050,898

45,760

-------------------45,76046,17642,024

-------------------

$52,000

-----------------51,48047,79854,080

-----------------42,66150,45146,80055,19852,00054,080

-----------------52,00049,92052,000

-----------------60,86148,58952,000

-----------------45,76050,54454,470

-----------------52,00049,920

-----------------54,08051,922

-----------------56,23352,624

50,481

-----------------51,48052,00051,449

-----------------

$56,160

-----------------59,09352,00057,564

-----------------59,28054,64249,92060,00857,51256,160

-----------------56,16054,60056,160

-----------------64,11654,70456,160

-----------------52,00056,26459,280

-----------------56,16055,536

-----------------56,26456,160

-----------------60,85158,24056,16056,16058,240

-----------------56,16056,99258,98965,208

-----------------55,110

$62,566

-----------------63,96058,22463,003

-----------------65,22962,48359,28065,00073,76858,963

-----------------62,40060,32062,925

-----------------72,42659,95662,400

-----------------59,28063,33668,744

-----------------62,40063,820

-----------------63,00362,400

-----------------65,74963,024

62,400

-----------------63,00362,69164,376

-----------------

$72,322

-----------------72,81368,40972,800

-----------------72,800

103,19762,92071,76083,20061,755

-----------------65,71672,80072,041

-----------------105,768

67,36372,291

-----------------74,32768,640

105,103-----------------

64,79274,485

-----------------66,58572,800

-----------------71,11572,322

72,800

-----------------74,23171,91472,933

-----------------

$58,850

-----------------60,37753,43960,782

-----------------54,88260,61953,71061,74962,58056,170

-----------------56,75156,44059,443

-----------------69,41155,05658,929

-----------------54,51758,48464,391

-----------------56,98159,662

-----------------58,64258,843

-----------------61,35059,65757,55258,62961,242

-----------------59,27857,95358,24163,548

-----------------60,542

Provides primary care to clinic patients including taking histories, performing physical examinations, conducting laboratory tests and diagnosing and determining/providing appropriate treatment for common illnesses and injuries. Prescribes medications with furnishing license. Performs duties independently within the scope and limitations of licensure. Position requires a Master's degree in nursing and advanced education in providing primary care of patients.



Number of Employees


Nurse Practitioner

Page 98

All Organizations:

By Budget Size: $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Greater Boston RegionBy Field of Service: Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 251+By Years of Experience Required: 1 YearBy Level of Education Required: Nursing: RN/NPBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

12

-----------------47

-----------------4

-----------------7

-----------------10

-----------------4

-----------------6

-----------------10

-----------------8

-----------------8

29

-----------------1216

-----------------6

-----------------18

-----------------25

-----------------14

-----------------15

-----------------25

-----------------20

-----------------15

$81,994

-------------------84,19868,954

-------------------

-------------------81,999

-------------------77,010

-------------------81,997

-------------------68,760

-------------------77,010

-------------------70,780

-------------------76,236

$88,192

-----------------89,62284,000

-----------------

-----------------86,897

-----------------94,297

-----------------84,198

-----------------82,000

-----------------86,393

-----------------88,940

-----------------84,198

$114,400

-----------------113,360117,822

-----------------92,227

-----------------105,560

-----------------115,003

-----------------95,763

-----------------90,000

-----------------114,400

-----------------113,360

-----------------114,400

$127,920

-----------------144,040124,800

-----------------

-----------------116,480

-----------------131,040

-----------------120,640

-----------------114,400

-----------------124,800

-----------------123,828

-----------------124,800

$145,600

-----------------152,880132,288

-----------------

-----------------125,840

-----------------145,600

-----------------150,800

-----------------133,120

-----------------132,704

-----------------131,040

-----------------132,704

$110,125

-----------------114,682108,102

-----------------98,776

-----------------103,696

-----------------113,953

-----------------106,042

-----------------96,744

-----------------106,594

-----------------105,693

-----------------105,688

25th %ile


75th %ile


90th %ile


Licensed Vocational NurseInterviews patients and documents patient histories. Assists physicians in examinations. Provides treatment in accordance with physician's instructions, administers medications, draws blood and provides health care instruction to patients. Requires state licensure as a Licensed Vocational Nurse.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: Nursing: LVN/LPNBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years

26

-----------------8

117

-----------------5566

-----------------9

10-----------------

915

-----------------86

-----------------18

-----------------8

23-----------------

1222

-----------------1711

9

172

-----------------1424

134-----------------

19172266

-----------------23

107-----------------

19150

-----------------2910

-----------------59

-----------------24

142-----------------

29127

-----------------852410

$40,585

-------------------38,14734,58041,600

-------------------38,48034,84036,50444,564

-------------------36,45842,016

-------------------34,32041,600

-------------------42,016

-------------------40,269

-------------------35,62041,028

-------------------40,26940,626

-------------------41,60039,125

$43,680

-----------------40,11838,58444,538

-----------------40,26942,12041,60046,878

-----------------41,60046,446

-----------------39,66643,992

-----------------46,270

-----------------41,600

-----------------44,50743,654

-----------------41,80843,680

-----------------45,76044,507

$47,840

-----------------44,06545,37547,840

-----------------42,12045,76046,59248,880

-----------------44,76248,214

-----------------44,20047,840

-----------------47,48642,266

-----------------47,008

-----------------47,40347,840

-----------------47,48647,840

-----------------47,84047,58049,587

$51,953

-----------------54,07553,20651,074

-----------------51,33450,26348,76651,074

-----------------47,84051,813

-----------------51,81352,000

-----------------53,206

-----------------52,000

-----------------50,98152,000

-----------------52,00051,043

-----------------51,18952,951

$53,516

-----------------58,44856,09853,040

-----------------57,20053,20655,01653,560

-----------------53,20653,560

-----------------55,61953,206

-----------------55,703

-----------------55,702

-----------------54,08053,352

-----------------54,10153,248

-----------------53,20657,086

$47,226

-----------------46,24945,88447,568

-----------------45,97745,17845,83448,995

-----------------45,10748,292

-----------------44,82447,496

-----------------48,92844,601

-----------------47,171

-----------------46,53047,445

-----------------46,72847,233

-----------------47,90048,42849,666

Meets with patient to take history, check and record vital signs. Ensures physician or nurse has needed supplies, instruments and equipment. Sterilizes/cleans equipment, prepares/sets-up treatment rooms, ensures treatment rooms are maintained in a clean and orderly manner and assists physicians and nurses in providing treatment. Requires technical school certification as a medical assistant and/or equivalent working experience.



Number of Employees


Medical Assistant

Page 100

All Organizations:

By Budget Size: $10,000,000 - 24,999,999By Geographic Location: Greater Boston RegionBy Field of Service: Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 YearBy Level of Education Required: High School DiplomaBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years

12

-----------------7

-----------------4

-----------------4

-----------------47

-----------------5

-----------------4

-----------------10

-----------------557

-----------------674

195

-----------------127

-----------------91

-----------------92

-----------------45

149-----------------

16-----------------

14-----------------

149-----------------

2216

110-----------------

9624

9

$22,360

-------------------22,360

-------------------26,208

-------------------26,208

-------------------21,32022,880

-------------------24,242

-------------------23,837

-------------------23,920

-------------------22,88025,66522,880

-------------------23,60825,917

$24,440

-----------------24,960

-----------------27,248

-----------------27,040

-----------------22,36026,208

-----------------25,454

-----------------26,000

-----------------26,208

-----------------26,20826,05226,208

-----------------26,20827,612

$27,248

-----------------27,248

-----------------28,558

-----------------27,456

-----------------23,92027,456

-----------------26,738

-----------------27,040

-----------------27,456

-----------------27,35227,24827,456

-----------------27,45630,43132,677

$31,054

-----------------30,285

-----------------32,635

-----------------32,042

-----------------24,96032,552

-----------------27,555

-----------------28,387

-----------------32,459

-----------------31,88731,90732,703

-----------------29,54737,794

$36,837

-----------------38,239

-----------------40,282

-----------------39,273

-----------------27,27338,085

-----------------35,318

-----------------31,367

-----------------38,106

-----------------35,15837,93538,779

-----------------32,82942,359

$28,456

-----------------28,480

-----------------31,048

-----------------30,264

-----------------24,46929,633

-----------------27,683

-----------------27,307

-----------------29,814

-----------------28,71829,15029,825

-----------------28,33332,99034,849

25th %ile


75th %ile


90th %ile


Health EducatorDevelops curricula and conducts training programs in response to the health care needs of the general community in such topics as substance abuse, HIV/AIDS, violence prevention, and pregnancy/family planning. Leads discussions and group activities, arranges schedules and space, develops and/or orders educational materials, identifies community needs and participates in developing new educational programs. May supervise volunteers or others. Typically, this position requires a degree (or equivalent) in health education, psychology, social work, education or a related field.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Field of Service: Counseling, crisis interv, mental hlth, medicalBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years

6

-----------------4

-----------------5

-----------------4

-----------------55

21

-----------------18

-----------------19

-----------------17

-----------------13

7

$33,280

-------------------33,041

-------------------33,280

-------------------32,802

-------------------33,280

$33,280

-----------------33,280

-----------------33,280

-----------------33,280

-----------------33,280

$37,003

-----------------36,307

-----------------39,083

-----------------39,083

-----------------39,08333,280

$45,927

-----------------45,843

-----------------46,093

-----------------45,927

-----------------45,927

$49,916

-----------------50,844

-----------------50,482

-----------------51,206

-----------------49,350

$39,511

-----------------39,249

-----------------39,891

-----------------39,860

-----------------40,06438,843

Facilitates and actively participates in the delivery of psycho-social and health-related services for clients of the clinic. Assesses needs of individuals for family planning, health risk education, HIV counseling, pregnancy education, psychological services, medical or dental care, and/or social services. etc. Determines eligibility for various services and links/assists clients to obtaining various services within and/or outside of the clinic. Maintains accurate and complete records and participates in case conferences. Typically, this position requires a Bachelor's Degree (or equivalent) in social services or health field and Community Health Worker certification.

Number of Employees


All Organizations:

By Sex of Employee: FemaleBy Number of Years in Position: Up to 5 Years

4

-----------------4

-----------------4

33

-----------------26

-----------------14

$34,927

-------------------36,883

-------------------32,510

$43,378

-----------------47,044

-----------------37,066

$62,400

-----------------62,400

-----------------51,501

$72,800

-----------------72,800

-----------------62,400

$72,800

-----------------72,800

-----------------72,800

$56,518

-----------------58,898

-----------------50,018

25th %ile


75th %ile


90th %ile

740Case Manager, Medical

Responsible for all credit and collections on patient accounts including insurances, government programs, patient payments. Provides financial counseling to patients and creates special accounts. Supervises Patient Accounts Representatives.



Number of Employees


Patient Financial Services Manager

Page 102

All Organizations:

By Budget Size: $10,000,000 - 24,999,999By Field of Service: Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 251+By Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

8

-----------------4

-----------------5

-----------------5

-----------------6

-----------------6

-----------------5

13

-----------------6

-----------------10

-----------------10

-----------------11

-----------------10

-----------------8

$35,605

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

$40,508

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$50,003

-----------------53,519

-----------------50,711

-----------------50,711

-----------------50,003

-----------------50,711

-----------------50,711

$57,689

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$80,737

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$51,961

-----------------56,247

-----------------51,750

-----------------53,082

-----------------51,881

-----------------53,930

-----------------52,276

25th %ile


75th %ile


90th %ile


Medical Records ClerkMaintains accurate and complete medical records files on patients. Sets up files according to standard procedures. Files all documents relating to a client. Pulls and prepares files for daily clinic sessions and responds to requests for medical records in accordance with clinic protocols/procedures.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $10,000,000 - 24,999,999By Field of Service: Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 251+By Years of Experience Required: 1 YearBy Level of Education Required: High School DiplomaBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: Black WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years

11

-----------------5

-----------------5

-----------------7

-----------------4

-----------------6

-----------------10

-----------------48

-----------------555

27

-----------------10

-----------------16

-----------------18

-----------------9

-----------------13

-----------------23

-----------------4

15-----------------

886

$22,672

-------------------

-------------------21,734

-------------------22,776

-------------------

-------------------23,529

-------------------22,880

-------------------

23,829-------------------

$24,960

-----------------

-----------------23,275

-----------------24,846

-----------------

-----------------25,116

-----------------24,960

-----------------

24,960-----------------

$27,473

-----------------27,777

-----------------26,874

-----------------26,622

-----------------28,642

-----------------28,538

-----------------27,706

-----------------

27,473-----------------

24,71131,62728,122

$32,053

-----------------

-----------------30,706

-----------------29,282

-----------------

-----------------33,676

-----------------32,053

-----------------

32,053-----------------

$37,494

-----------------

-----------------37,554

-----------------42,334

-----------------

-----------------36,176

-----------------36,176

-----------------

35,955-----------------

$29,039

-----------------29,034

-----------------27,928

-----------------28,730

-----------------29,065

-----------------28,837

-----------------29,005

-----------------35,02228,343

-----------------27,29732,50029,668

Processes patient-related billing and processes and submits billings for reimbursement from various sources. Verifies patient charts for accuracy and completeness. Ensures required signatures and assembly in accordance with reimbursing agency requirements. Routes charts for follow-up, performs data entry and prepares statistical and other reports related to billings. The position typically requires prior experience in billings.



Number of Employees


Billing Clerk

Page 104

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Greater Boston Region Northeastern Massachusetts RegionBy Field of Service: Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: High School DiplomaBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years

20

-----------------587

-----------------555

-----------------13

-----------------5

13-----------------

67

-----------------11

-----------------16

-----------------76

12-----------------

1584

95

-----------------8

3255

-----------------3519

9-----------------

78-----------------

1181

-----------------2228

-----------------53

-----------------81

-----------------131553

-----------------6013

4

$22,880

-------------------

21,86122,880

-------------------22,70927,851

-------------------23,497

-------------------

22,880-------------------

22,09226,183

-------------------24,174

-------------------23,637

-------------------24,23626,99023,154

-------------------22,88025,967

$26,270

-----------------

25,61625,646

-----------------27,04030,888

-----------------27,040

-----------------

25,408-----------------

27,04030,347

-----------------27,040

-----------------26,978

-----------------27,56027,85125,408

-----------------25,47528,496

$29,120

-----------------32,42728,10129,120

-----------------29,20333,28034,091

-----------------29,162

-----------------30,16028,829

-----------------27,96634,070

-----------------29,994

-----------------29,120

-----------------35,85930,28529,120

-----------------28,08036,546

$34,070

-----------------

31,03435,880

-----------------35,36040,414

-----------------34,070

-----------------

34,039-----------------

30,96637,352

-----------------35,610

-----------------34,715

-----------------40,35231,20034,715

-----------------33,15039,479

$39,604

-----------------

38,27438,859

-----------------37,06647,507

-----------------38,715

-----------------

38,467-----------------

35,70940,400

-----------------37,577

-----------------39,117

-----------------42,34133,99638,867

-----------------36,79742,341

$30,479

-----------------34,38229,21330,648

-----------------30,01835,87934,932

-----------------30,424

-----------------31,41529,958

-----------------28,83833,975

-----------------30,626

-----------------30,513

-----------------33,63029,95730,366

-----------------29,44334,02231,195

25th %ile


75th %ile


90th %ile


Receptionist, MedicalReceives and registers patients. Makes and cancels appointments. Provides referrals to other departments or services. Helps walk-in patients obtain appropriate appointments or services, facilitates patient flow and assists patients to complete required documents. Receptionists working outside of Medical Services Programs are reported under Receptionist in Administrative Positions in (090).


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $25,000,000 and overBy Geographic Location: Greater Boston RegionBy Field of Service: Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 251+By Years of Experience Required: 1 YearBy Level of Education Required: High School DiplomaBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years

10

-----------------6

-----------------4

-----------------6

-----------------7

-----------------5

-----------------8

-----------------4

10-----------------

68

-----------------885

76

-----------------58

-----------------37

-----------------63

-----------------66

-----------------40

-----------------45

-----------------6

70-----------------

1255

-----------------4715

8

$20,800

-------------------20,800

-------------------21,982

-------------------20,800

-------------------20,800

-------------------22,150

-------------------22,556

-------------------

20,800-------------------

24,13720,800

-------------------20,80022,555

$22,880

-----------------22,880

-----------------25,418

-----------------22,880

-----------------22,880

-----------------25,147

-----------------25,979

-----------------

22,880-----------------

26,10922,880

-----------------22,88024,877

$26,104

-----------------26,312

-----------------27,123

-----------------26,437

-----------------26,000

-----------------26,478

-----------------27,123

-----------------28,00826,104

-----------------30,18126,000

-----------------23,79527,12328,080

$31,179

-----------------31,356

-----------------32,032

-----------------31,824

-----------------29,853

-----------------31,460

-----------------32,032

-----------------

29,853-----------------

36,19731,117

-----------------29,12031,824

$36,171

-----------------35,254

-----------------38,372

-----------------37,107

-----------------35,115

-----------------35,903

-----------------36,941

-----------------

35,895-----------------

46,19135,497

-----------------36,27535,955

$27,657

-----------------27,587

-----------------29,147

-----------------28,063

-----------------27,024

-----------------28,039

-----------------29,042

-----------------29,14827,529

-----------------31,87827,452

-----------------26,89728,49030,870

Under the direction of a physician, works with clients to overcome disabilities through therapeutic exercise, massage and other methods. Responsibilities include reviewing and evaluating patients' conditions and medical records, performing tests or measurements, developing programs for treatment plans, and helping patients attain maximum muscle strength and motor skills as well as accepting and adjusting to any limiting effects of their disabilities.



Number of Employees


Physical Therapist

Page 106

All Organizations:

By Budget Size: $2,500,000 - 9,999,999By Field of Service: Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 YearsBy Level of Education Required: Credential/Certification/LicenseBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years

10

-----------------4

-----------------5

-----------------45

-----------------4

-----------------5

-----------------10

-----------------9

-----------------10

4

42

-----------------27

-----------------12

-----------------2610

-----------------16

-----------------10

-----------------40

-----------------24

-----------------28

5

$55,141

-------------------54,163

-------------------53,947

-------------------59,072

-------------------52,894

-------------------

-------------------56,368

-------------------53,851

-------------------52,898

$66,040

-----------------62,400

-----------------59,608

-----------------68,120

-----------------62,400

-----------------

-----------------67,080

-----------------59,608

-----------------59,088

$83,200

-----------------77,189

-----------------83,200

-----------------83,200

104,000-----------------

83,200-----------------

85,280-----------------

83,200-----------------

90,761-----------------

83,20083,200

$100,350

-----------------93,600

-----------------106,340

-----------------93,600

-----------------101,400

-----------------

-----------------102,783

-----------------110,443

-----------------104,000

$114,400

-----------------93,600

-----------------143,520

-----------------115,511

-----------------121,784

-----------------

-----------------114,400

-----------------123,531

-----------------114,400

$85,396

-----------------76,791

-----------------87,393

-----------------84,11696,760

-----------------84,150

-----------------89,272

-----------------86,026

-----------------89,200

-----------------83,17380,816

25th %ile


75th %ile


90th %ile


Occupational TherapistUnder the direction of a physician, works with mentally, emotionally and physically disabled clients to gain self-sufficiency. Designs programs that include educational, vocational and rehabilitative activities. Helps clients re-learn daily living routines, designs special equipment to help clients perform tasks, directs activities that help clients perform tasks.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Greater Boston RegionBy Field of Service: Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: Master's Degree Credential/Certification/LicenseBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

17

-----------------548

-----------------6

-----------------67

-----------------6

10-----------------

55

-----------------47

-----------------15

-----------------15

-----------------13

57

-----------------261021

-----------------12

-----------------2518

-----------------2923

-----------------1014

-----------------2214

-----------------52

-----------------36

-----------------34

$47,986

-------------------49,920

40,976-------------------

41,464-------------------

49,92044,297

-------------------49,92041,953

-------------------

47,986-------------------

48,56653,248

-------------------47,986

-------------------45,279

-------------------47,986

$54,080

-----------------53,935

47,986-----------------

46,083-----------------

54,08047,986

-----------------55,12047,986

-----------------

54,293-----------------

53,56058,240

-----------------53,644

-----------------55,806

-----------------53,935

$70,720

-----------------60,32086,67470,720

-----------------72,800

-----------------69,22260,320

-----------------74,88070,720

-----------------82,05676,020

-----------------72,05171,760

-----------------72,900

-----------------74,003

-----------------71,860

$84,594

-----------------83,720

82,160-----------------

104,000-----------------

84,24083,200

-----------------88,40083,200

-----------------

93,080-----------------

85,80087,620

-----------------84,937

-----------------88,057

-----------------83,200

$104,000

-----------------93,600

106,496-----------------

107,120-----------------

97,760107,120

-----------------104,000105,872

-----------------

107,120-----------------

100,880110,760

-----------------104,000

-----------------107,120

-----------------104,000

$71,653

-----------------68,22687,53168,334

-----------------73,112

-----------------70,76268,249

-----------------74,01869,833

-----------------85,07875,417

-----------------71,91075,370

-----------------71,919

-----------------74,416

-----------------71,226

Helps children and adults with language and hearing disorders develop the communication skills needed for self expression, social interaction, academic success, and employment. Diagnoses and treats such disorders as stuttering, delayed or impaired language, and voice and speaking problems. Observes and tests speech, language, hearing, and perception.



Number of Employees


Speech Pathologist

Page 108

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Greater Boston RegionBy Field of Service: Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: Master's Degree Credential/Certification/LicenseBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years

15

-----------------546

-----------------6

-----------------65

-----------------59

-----------------45

-----------------55

-----------------14

-----------------13

-----------------11

7

65

-----------------321023

-----------------20

-----------------2726

-----------------3826

-----------------9

15-----------------

3218

-----------------60

-----------------41

-----------------3810

$49,878

-------------------53,248

44,886-------------------

45,034-------------------

50,87348,250

-------------------56,16044,886

-------------------

48,356-------------------

50,60251,900

-------------------49,722

-------------------45,981

-------------------51,900

$60,320

-----------------60,424

51,002-----------------

50,752-----------------

60,32052,749

-----------------62,40051,751

-----------------

70,720-----------------

58,76065,000

-----------------60,080

-----------------60,160

-----------------60,320

$84,427

-----------------83,20084,92793,600

-----------------96,803

-----------------83,20093,600

-----------------83,20091,520

-----------------80,45493,600

-----------------83,20093,600

-----------------83,814

-----------------85,696

-----------------85,79079,872

$95,680

-----------------93,600

104,000-----------------

104,000-----------------

93,600104,000

-----------------93,600

104,000-----------------

104,000-----------------

93,600104,780

-----------------96,720

-----------------104,000

-----------------101,005

$104,000

-----------------102,128

110,240-----------------

106,808-----------------

104,000108,056

-----------------98,384

110,240-----------------

105,248-----------------

104,000110,656

-----------------104,000

-----------------106,496

-----------------107,432

$80,434

-----------------77,61383,78082,903

-----------------84,618

-----------------76,56283,263

-----------------79,52983,085

-----------------76,69787,094

-----------------77,37388,177

-----------------79,642

-----------------82,255

-----------------82,76076,802

25th %ile


75th %ile


90th %ile

805Retail Gift/Thrift Shop

Gift/Thrift Shop ManagerResponsible for managing a gift/thrift shop consistent with the organization's goals and efforts to realize reasonable profits. For a gift shop, plans, and purchases a mix of merchandise that will sell profitably. For a thrift shop, evaluates sale patterns to determine customer preferences and procures additional items for sale. Receives, checks and shelves inventory. Maintains attractive displays of merchandise and ensures that the store is maintained in a clean, neat and attractive manner. Supervises retail clerks and volunteers who staff the shop. Provides training and guidance for employees and volunteers to ensure that they maintain high levels of customer service, promotions and sale of products. Maintains financial and other records. Monitors budgets. Promotes the store throughout the community.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Field of Service: Arts, culture, recreationBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

7

-----------------4

-----------------6

-----------------6

-----------------6

8

-----------------4

-----------------6

-----------------7

-----------------7

-------------------

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

-----------------

$36,972

-----------------

-----------------36,972

-----------------39,998

-----------------39,998

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$36,728

-----------------41,018

-----------------38,178

-----------------38,557

-----------------38,557

Checks, shelves and prices stock. Maintains store in a neat, attractive manner. Provides service to customers, helping them locate needed items, operating cash register and credit card machine to take money and make change, wrapping and bagging merchandise.

Number of Employees


All Organizations:

By Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

5

-----------------4

-----------------4

-----------------4

10

-----------------8

-----------------9

-----------------6

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

$21,497

-----------------21,663

-----------------21,570

-----------------21,497

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$21,873

-----------------22,565

-----------------22,455

-----------------21,996

25th %ile


75th %ile


90th %ile

810Gift/Thrift Shop Retail Sales Clerk

Following guidelines and procedures, performs office support duties which involve providing information to the public, receiving payments, addressing customer questions, preparing and maintaining records.

815Retail Gift/Thrift Shop


Number of Employees


Customer Service Representative

Page 110

All Organizations:


6

-----------------6

-----------------6

-----------------4

26

-----------------22

-----------------22

-----------------23

$18,720

-------------------18,720

-------------------18,720

-------------------18,720

$22,880

-----------------22,631

-----------------22,631

-----------------22,880

$26,000

-----------------26,000

-----------------26,000

-----------------26,000

$31,741

-----------------31,741

-----------------31,990

-----------------31,658

$32,371

-----------------32,546

-----------------32,546

-----------------32,240

$27,325

-----------------27,093

-----------------27,192

-----------------27,123

25th %ile


75th %ile


90th %ile

853Social Services & Mental Health

Program Director/Administrator, Social Services/Mental HealthProvides overall management and direction to one or more large social service or mental health programs including managing staff, developing and managing the budget, developing and implementing policies and procedures, participating in obtaining funds/grants and coordinating and integrating single programs with others in the organization. Typically, this position reports to the Executive Director/Chief Executive Officer, is a member of the senior executive team and directly or indirectly manages a minimum of ten staff. Report on smaller programs in (856).


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Berkshire County Region Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 26 - 50 51 -100 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 Years 7 - 10 YearsBy Level of Education Required: Associate's Degree Bachelor's Degree Master's Degree LCSW/LICSW/MFT/MFCCBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: American Indian/Alaskan Native Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8 9 to 14 15 and over

69

-----------------6

212317

-----------------5

151121

710

-----------------14

72020

-----------------46

2431

-----------------183610

-----------------4

3329

7-----------------

3254

-----------------4

139

55-----------------

38283221

-----------------8

121444

429

-----------------9

47100271

-----------------219235

1549136

-----------------142

3462

175-----------------

58

64346

-----------------58

16625

-----------------9

89232

12-----------------

116257

-----------------9

2214

279-----------------

143588331

-----------------112140

162

$47,008

-------------------

51,55147,10846,775

-------------------45,62245,01156,89657,74143,47245,960

-------------------43,99850,00345,01154,995

-------------------

54,53846,692

-------------------53,47352,96763,182

-------------------

45,01156,51264,898

-------------------52,00049,986

-------------------

47,00842,50550,003

-------------------46,83351,35153,36457,423

-------------------

60,00852,18549,804

$56,888

-----------------

57,34358,90554,995

-----------------52,16759,75463,04561,27749,50449,156

-----------------49,92052,37553,56060,008

-----------------

57,81955,683

-----------------59,75959,34873,070

-----------------

49,71260,86966,451

-----------------60,06557,365

-----------------

59,28655,80757,262

-----------------55,24557,63758,84361,006

-----------------

62,80660,00857,642

$64,501

-----------------60,46664,75063,57664,896

-----------------55,93165,29166,58167,49655,24558,386

-----------------63,00362,65060,02965,000

-----------------57,74160,33164,52264,907

-----------------64,80264,00281,994

-----------------52,00060,00866,78974,503

-----------------68,17265,000

-----------------74,58967,00762,96264,958

-----------------62,00566,49865,00069,992

-----------------71,40671,53164,80265,000

$73,351

-----------------

76,35773,49272,758

-----------------69,17176,01978,89479,99765,00066,248

-----------------78,20869,99273,01373,008

-----------------

74,51173,724

-----------------69,99271,10291,447

-----------------

69,99279,99791,873

-----------------79,99772,270

-----------------

80,99584,55875,000

-----------------69,99276,47174,58990,147

-----------------

86,00874,93774,754

$85,051

-----------------

86,25482,49386,183

-----------------74,35284,87392,71090,92774,00072,234

-----------------87,46279,25090,04584,227

-----------------

87,05985,022

-----------------79,09883,21397,510

-----------------

77,25188,121

103,195-----------------

90,78185,717

-----------------

100,394103,542

85,280-----------------

82,46088,63584,06196,853

-----------------

97,66984,96484,710

$65,884

-----------------65,77767,47665,94965,647

-----------------59,06966,36372,19571,51957,89358,596

-----------------64,92263,05963,88367,494

-----------------62,97459,24667,50665,714

-----------------64,63565,60181,843

-----------------49,84661,46470,75979,050

-----------------70,36766,208

-----------------77,37170,51267,99266,994

-----------------63,06867,83767,32873,851

-----------------75,48175,03067,23766,650

Provides overall management and supervision to one or two social service or mental health program(s) including supervising staff, developing and managing the budget, developing and implementing policies and procedures, participating in obtaining funds/grants and coordinating and integrating single programs with others in the organization. Typically, this position directly or indirectly manages fewer than ten staff. Report on larger programs in (853).



Number of Employees


Program Manager/Administrator, Social Services/Mental Health

Page 112

25th %ile


75th %ile


90th %ile

All Organizations:

By Budget Size: $250,000 - 999,999 $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 6 - 10 11 - 25 26 - 50 51 -100 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: No requirement High School Diploma Associate's Degree Bachelor's Degree Master's Degree LCSW/LICSW/MFT/MFCCBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: American Indian/Alaskan Native Asian Black Hispanic or Latino White Other Racial IdentityBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8 9 to 14 15 and over

68

-----------------4

10202113

-----------------141520

79

-----------------18

61818

-----------------4556

2027

-----------------3734

-----------------4

149

4621

4-----------------

3959

-----------------48

252154

4-----------------

51383216

-----------------32362624

593

-----------------8

1883

170314

-----------------100

73239

7991

-----------------9970

113291

-----------------9

101718

101437

-----------------303119

-----------------117425

276158

5-----------------

146406

-----------------13638826

3465

-----------------269107

8522

-----------------58

1177689

$35,556

-------------------

34,90635,61837,35935,000

-------------------36,00538,40537,00333,20735,144

-------------------36,54636,16134,85235,000

-------------------

45,26034,83335,36035,477

-------------------34,13336,712

-------------------

32,69535,02838,00236,504

-------------------35,20235,549

-------------------36,80436,50433,83635,04435,462

-------------------34,69436,32138,47639,356

-------------------39,01333,28033,77536,421

$39,000

-----------------

36,63438,31441,97438,147

-----------------38,72543,00042,09934,00838,002

-----------------39,99840,37838,15838,147

-----------------

47,84037,87738,75139,000

-----------------38,00242,994

-----------------

33,28036,26542,72843,134

-----------------38,87539,328

-----------------41,24638,00236,62936,47841,678

-----------------37,75240,33141,29948,100

-----------------44,18538,01536,66039,999

$45,427

-----------------48,63046,80044,51246,72845,011

-----------------45,01147,84047,50739,99841,995

-----------------47,98645,57344,47044,990

-----------------47,02944,89751,00241,78843,99246,000

-----------------43,30649,462

-----------------39,99835,36037,98147,50448,84949,026

-----------------45,32346,020

-----------------48,81844,32541,22643,00348,00041,995

-----------------44,80346,94646,03051,044

-----------------50,08647,32044,26246,000

$52,000

-----------------

52,04751,10952,00053,321

-----------------51,56351,20155,99446,00051,522

-----------------55,49452,00452,68750,565

-----------------

54,92351,79749,99352,998

-----------------49,92054,434

-----------------

41,60039,96753,83155,245

-----------------53,24852,998

-----------------50,60850,00349,63450,84654,995

-----------------51,00151,67354,25755,900

-----------------64,53254,08053,27950,024

$60,008

-----------------

64,37655,45756,66165,645

-----------------59,67555,18465,99851,00056,688

-----------------62,50456,26965,72858,274

-----------------

56,62257,13854,36362,404

-----------------57,58256,930

-----------------

48,71445,16560,00865,100

-----------------65,00060,008

-----------------62,52954,39655,12256,88265,000

-----------------57,99056,88865,58261,720

-----------------77,36864,70557,36455,245

$47,367

-----------------51,17346,36845,21847,31147,926

-----------------46,92847,85250,48441,02545,072

-----------------48,65246,88847,73846,325

-----------------48,32846,38451,18944,67744,67647,939

-----------------44,96749,319

-----------------41,26538,10539,44648,95750,30752,934

-----------------48,05047,472

-----------------47,53044,69543,29144,59149,56547,758

-----------------45,81147,13349,47951,322

-----------------53,98448,46244,97346,359


Program Coordinator, Social Services/Mental HealthAssumes responsibility for the implementing a single social services or mental health program ensuring compliance with the stated objectives of the project. Coordinates the work of others within the program or project. Works with other departments as necessary.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Berkshire County Region Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 11 - 25 26 - 50 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 Years 4 - 6 YearsBy Level of Education Required: High School Diploma Associate's Degree Bachelor's Degree Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Asian Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8 9 to 14 15 and over

54

-----------------9

131513

-----------------5

124

158

10-----------------

125

1517

-----------------64

1622

-----------------1429

6-----------------

178

308

-----------------3246

-----------------4

201742

-----------------433124

9-----------------

21232115

823

-----------------3357

254471

-----------------26

154103372

9573

-----------------283

60110356

-----------------2114

109667

-----------------65

37042

-----------------289

34346

45-----------------

240508

-----------------25

12338

548-----------------

323103

6410

-----------------58

1669052

$29,536

-------------------30,36828,74629,53629,994

-------------------29,93628,74632,59428,99530,08128,808

-------------------28,14626,49930,93030,680

-------------------30,36827,04029,26629,994

-------------------28,41730,68032,178

-------------------27,99726,49931,43541,396

-------------------29,99430,481

-------------------29,99429,56926,89430,984

-------------------31,26231,89031,439

-------------------32,15729,75932,17833,856

$32,573

-----------------34,74730,80532,59432,510

-----------------32,17830,87334,00831,99035,21431,543

-----------------32,01128,34036,33933,057

-----------------33,89434,04031,80432,531

-----------------30,23333,28034,986

-----------------31,23127,10234,32044,772

-----------------32,64633,509

-----------------31,99031,74131,20034,221

-----------------33,50934,32034,804

-----------------36,00534,00835,32439,671

$38,002

-----------------36,00536,92038,32438,418

-----------------35,17339,00038,43836,56740,01940,040

-----------------37,00331,99039,99838,303

-----------------37,73135,68337,21138,210

-----------------37,21138,53243,857

-----------------34,15430,38939,99846,488

-----------------37,00339,000

-----------------33,40535,00636,41539,998

-----------------39,00041,30941,17442,255

-----------------39,99839,99839,99843,753

$44,450

-----------------41,99540,99743,99245,323

-----------------38,00745,33441,76642,62544,82450,003

-----------------42,64038,34045,36544,990

-----------------43,08736,00543,01444,990

-----------------45,56344,20551,127

-----------------38,99038,02344,99052,052

-----------------42,55745,043

-----------------34,97640,24845,33445,791

-----------------44,99046,07246,150

-----------------46,15045,05843,04049,920

$50,977

-----------------47,60743,40548,64152,998

-----------------49,35350,39947,62851,48050,79054,995

-----------------50,00348,19851,41352,000

-----------------47,80639,75949,00552,000

-----------------49,92049,98057,990

-----------------43,01438,88650,00358,803

-----------------50,00352,000

-----------------45,43544,09650,63852,499

-----------------51,50151,22655,037

-----------------54,00352,00046,80752,364

$39,204

-----------------38,13536,43638,63039,950

-----------------36,44439,75339,04238,49640,49841,179

-----------------38,36834,48541,05839,935

-----------------38,66634,65338,29739,436

-----------------38,06839,32344,991

-----------------35,39832,46740,18448,732

-----------------38,64640,196

-----------------34,58336,35238,15240,748

-----------------40,19141,08541,96244,180

-----------------41,85040,45040,01043,909

Performs a variety of skilled administrative and clerical duties directly related to program management activities. These include maintaining databases, preparing routine correspondence, providing customer service to clients and assisting and participating in program events.



Number of Employees


Program Assistant, Social Services/Mental Health

Page 114

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: High School Diploma Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Asian Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8

25

-----------------768

-----------------4556

-----------------6

10-----------------

711

-----------------9

11-----------------

128

-----------------9

20-----------------

576

16-----------------

1777

-----------------54

298

-----------------2250

221-----------------

184052

175-----------------

62133

-----------------24

264-----------------

64100

-----------------169

24-----------------

49155

-----------------265512

103-----------------

1391821

-----------------3739

$26,763

-------------------29,12025,02927,294

-------------------24,99626,47827,99727,040

-------------------27,43826,478

-------------------26,45826,520

-------------------25,00127,040

-------------------26,47829,391

-------------------24,96026,970

-------------------27,68526,28724,09726,478

-------------------26,47827,34829,815

-------------------26,47826,478

$28,205

-----------------30,07226,47829,120

-----------------29,12026,97828,20529,120

-----------------29,08927,384

-----------------29,87928,080

-----------------26,47828,205

-----------------27,49830,160

-----------------26,72827,997

-----------------29,77627,04026,55627,997

-----------------27,49829,16730,514

-----------------26,97827,498

$30,992

-----------------30,71127,74831,949

-----------------30,16027,99730,34731,990

-----------------30,68028,995

-----------------30,68030,930

-----------------27,99729,806

-----------------29,12031,200

-----------------28,99530,077

-----------------31,76228,20528,10130,077

-----------------29,12031,13832,448

-----------------27,99729,120

$33,800

-----------------32,78128,99533,800

-----------------31,04429,08933,46234,549

-----------------32,24031,200

-----------------32,47433,800

-----------------29,32831,980

-----------------31,37734,430

-----------------30,93032,240

-----------------33,85230,16028,89131,990

-----------------31,20032,52633,051

-----------------29,05829,786

$36,627

-----------------36,68331,82937,639

-----------------32,77731,47437,27237,785

-----------------33,07233,679

-----------------37,20136,608

-----------------33,67533,708

-----------------33,07240,154

-----------------34,00834,395

-----------------39,67033,01034,08735,610

-----------------34,00835,05736,129

-----------------31,80731,200

$31,308

-----------------31,48828,17131,951

-----------------29,96628,48631,42532,106

-----------------30,66729,619

-----------------31,34331,218

-----------------28,58430,334

-----------------29,43033,135

-----------------29,19430,451

-----------------32,44028,75328,25330,371

-----------------29,76431,05132,195

-----------------28,55128,816

25th %ile


75th %ile


90th %ile


PsychiatristProvides primary psychiatric assessment and care to clients of the organization including comprehensive examinations, making diagnoses, determining course of treatment, providing/supervising appropriate treatment, prescribing medications, documenting patient files. Provides consultation and supervision to psychiatric and social service professionals, technicians and other staff. Requires state licensure as a medical doctor, and board certification in psychiatry.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Greater Boston RegionBy Field of Service: Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 251+By Years of Experience Required: 4 - 6 YearsBy Level of Education Required: Medical DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3

15

-----------------4

10-----------------

6-----------------

10-----------------

13-----------------

5-----------------

15-----------------

99

-----------------4

11-----------------

965

-----------------4

64

-----------------9

54-----------------

44-----------------

55-----------------

59-----------------

17-----------------

64-----------------

3528

-----------------7

37-----------------

3514

7-----------------

6

$142,491

-------------------

142,803-------------------

140,941-------------------

142,988-------------------

145,600-------------------

145,184-------------------

142,491-------------------

132,621149,758

-------------------

143,362-------------------

143,362128,388

-------------------

$155,002

-----------------

155,002-----------------

155,002-----------------

155,002-----------------

155,002-----------------

164,071-----------------

155,002-----------------

150,010155,002

-----------------

155,761-----------------

159,994155,002

-----------------

$182,000

-----------------191,360176,800

-----------------187,200

-----------------176,800

-----------------187,200

-----------------191,360

-----------------182,000

-----------------198,120176,800

-----------------155,002190,000

-----------------176,800206,284155,002

-----------------158,496

$228,800

-----------------

228,800-----------------

228,800-----------------

228,800-----------------

228,800-----------------

213,200-----------------

228,800-----------------

239,200196,368

-----------------

232,232-----------------

228,800230,516

-----------------

$260,000

-----------------

254,800-----------------

254,800-----------------

253,760-----------------

260,000-----------------

262,080-----------------

260,000-----------------

260,000237,058

-----------------

260,000-----------------

253,760270,400

-----------------

$192,573

-----------------194,390191,505

-----------------194,242

-----------------189,607

-----------------193,023

-----------------193,026

-----------------192,573

-----------------194,150189,126

-----------------173,166198,434

-----------------189,972196,260180,303

-----------------153,570

Evaluates needs of clients and develops treatment plans in coordination with others. Implements counseling and mental health services according to treatment plans. Provides individual, marital, group and family psychotherapy and/or drug and/or alcohol counseling services. May develop and implement specialized therapy programs. Maintains accurate and complete client records. Requires state licensure (LCSW).



Number of Employees


Licensed Clinical Social Worker

Page 116

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Master's Degree LCSW/LICSW/MFT/MFCCBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Asian Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3

30

-----------------67

13-----------------

510

46

-----------------9

14-----------------

619

-----------------8

125

-----------------1218

-----------------1727

-----------------697

25-----------------

241615

5-----------------

7

656

-----------------5978

507-----------------

86282118148

-----------------181439

-----------------47

584-----------------

135148

88-----------------

148313

-----------------129467

-----------------7

3321

498-----------------

3579950

9-----------------

46

$36,005

-------------------35,693

36,005-------------------

35,00637,75239,89533,280

-------------------37,48235,360

-------------------35,51836,005

-------------------35,87737,00357,304

-------------------37,48237,215

-------------------35,90135,714

-------------------

34,16234,42435,988

-------------------35,16138,43839,678

-------------------41,833

$39,998

-----------------39,998

39,998-----------------

40,94540,99749,75737,440

-----------------39,99839,998

-----------------39,16639,998

-----------------39,97839,40562,400

-----------------40,05641,600

-----------------43,83639,520

-----------------

38,00243,37939,998

-----------------38,93843,49347,455

-----------------43,992

$52,000

-----------------58,24072,80049,920

-----------------68,64052,00058,24041,600

-----------------47,00855,536

-----------------61,36052,000

-----------------53,56043,59762,400

-----------------58,24053,123

-----------------60,00847,986

-----------------38,00243,68058,24051,428

-----------------45,00060,32055,83858,344

-----------------49,504

$64,480

-----------------67,787

62,400-----------------

72,80062,45266,56060,320

-----------------60,91366,560

-----------------67,78764,480

-----------------72,80060,00864,480

-----------------72,28064,480

-----------------66,56062,400

-----------------

62,40066,56064,480

-----------------62,40064,48063,440

-----------------78,000

$72,800

-----------------68,640

66,560-----------------

72,80066,56070,72066,560

-----------------75,87872,800

-----------------69,84772,800

-----------------72,80066,56066,560

-----------------72,80068,640

-----------------72,80068,640

-----------------

66,56071,91872,800

-----------------68,64072,80068,640

-----------------78,000

$53,550

-----------------54,34360,32152,433

-----------------58,82153,10259,61147,438

-----------------52,45453,803

-----------------54,33953,485

-----------------54,85248,96662,150

-----------------55,44053,937

-----------------56,19651,321

-----------------43,00248,16054,67652,813

-----------------50,23055,68156,78959,363

-----------------55,863

25th %ile


75th %ile


90th %ile


PsychologistProvides professional, clinical psychological services, such as assessments, biofeedback therapies, group and individual therapy, crisis intervention, consulting and educational workshops and programs. Provides consultation to other counseling and technical staff. Requires a Ph.D. in clinical psychology and valid state license in psychology.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $25,000,000 and overBy Geographic Location: Greater Boston RegionBy Field of Service: Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 251+By Years of Experience Required: 2 - 3 YearsBy Level of Education Required: DoctorateBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Asian Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 Years

13

-----------------7

-----------------5

-----------------9

-----------------9

-----------------4

-----------------12

-----------------8

10-----------------

468

-----------------8664

66

-----------------57

-----------------41

-----------------56

-----------------60

-----------------19

-----------------65

-----------------2441

-----------------10

742

-----------------3314

96

$47,698

-------------------40,897

-------------------50,003

-------------------40,161

-------------------43,131

-------------------35,006

-------------------46,937

-------------------41,99543,897

-------------------

57,188-------------------

37,95260,320

$62,400

-----------------64,626

-----------------62,400

-----------------62,400

-----------------62,551

-----------------50,003

-----------------62,400

-----------------66,32660,705

-----------------

66,482-----------------

60,70566,560

$71,410

-----------------72,100

-----------------66,560

-----------------70,720

-----------------72,100

-----------------74,651

-----------------72,100

-----------------73,17566,560

-----------------78,52050,00370,720

-----------------72,80072,82566,56066,404

$80,621

-----------------82,493

-----------------78,000

-----------------79,997

-----------------82,493

-----------------79,997

-----------------81,245

-----------------82,49377,934

-----------------

82,493-----------------

78,99980,621

$85,085

-----------------85,060

-----------------83,200

-----------------84,034

-----------------85,234

-----------------85,259

-----------------85,110

-----------------109,564

83,200-----------------

83,491-----------------

84,286111,363

$70,244

-----------------70,970

-----------------68,870

-----------------68,606

-----------------70,904

-----------------69,198

-----------------70,429

-----------------74,99266,642

-----------------69,30354,73672,470

-----------------68,37777,12573,73167,115

Provides individual and/or group counseling to assist clients in achieving more effective personal, educational, vocational development and adjustment. Provides safe, supportive environment for organization's clients. Maintains observation and progress records. Provides crisis intervention and conflict resolution services. Requires certification as a Marriage, Family and Child Counselor or as a Marriage and Family Therapist.



Number of Employees


Therapeutic Counselor, MFCC/MFT

Page 118

All Organizations: 4 101 $38,172 $44,096 $54,642 $67,465 $76,960 $57,119

25th %ile


75th %ile


90th %ile


Case Manager, Master's LevelCounsels and aids individuals and families requiring social service organization assistance. Interviews and evaluates applicants for services, formulates and implements treatment plan of action and goals. Assists applicants in applying for and obtaining social and other services. Requires a MSW degree. Positions not requiring a MSW degree are reported in (880).


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Asian Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8

23

-----------------9

11-----------------

457

-----------------749

-----------------4

18-----------------

174

-----------------20

-----------------1220

-----------------584

18-----------------

1798

-----------------54

210

-----------------25

174-----------------

1232

124-----------------

3228

121-----------------

14195

-----------------121

20-----------------

171-----------------

58150

-----------------3925

7132

-----------------134

3021

-----------------96

$36,622

-------------------33,61337,003

-------------------32,37735,24836,993

-------------------35,44333,83137,003

-------------------34,58036,799

-------------------37,00336,026

-------------------36,517

-------------------35,14637,003

-------------------34,15433,742

37,003-------------------

37,00335,46834,566

-------------------

$39,499

-----------------37,30539,645

-----------------36,64538,48039,998

-----------------37,98639,24941,184

-----------------40,10839,499

-----------------39,99838,251

-----------------39,146

-----------------37,98139,998

-----------------46,09339,998

39,000-----------------

39,91040,43539,188

-----------------

$41,995

-----------------39,99842,234

-----------------41,85042,40141,299

-----------------41,85041,02841,995

-----------------44,23741,434

-----------------41,20546,218

-----------------41,205

-----------------41,60041,995

-----------------50,00341,20541,43441,205

-----------------41,20547,27546,093

-----------------47,50744,720

$50,003

-----------------44,98051,283

-----------------47,30447,22151,751

-----------------47,94447,38252,780

-----------------46,77950,502

-----------------49,99352,999

-----------------49,982

-----------------50,62750,003

-----------------56,26444,304

48,006-----------------

48,00654,54356,358

-----------------

$57,990

-----------------51,98758,479

-----------------50,41158,96857,990

-----------------54,39657,34760,836

-----------------53,26957,990

-----------------57,99057,990

-----------------57,990

-----------------61,44357,990

-----------------57,99054,134

59,775-----------------

57,38362,29861,814

-----------------

$45,433

-----------------41,70045,943

-----------------41,61044,50545,802

-----------------45,62543,42746,103

-----------------43,71545,416

-----------------44,98046,143

-----------------45,241

-----------------45,02345,485

-----------------49,91042,49643,21045,186

-----------------44,35847,71747,655

-----------------51,16046,977

Counsels and aids individuals and families requiring social service organization assistance. Interviews and evaluates applicants for services, formulates and implements treatment plan of action and goals; assists applicants in applying for and obtaining social and other services. Most Case Manager positions require a bachelor's degree in psychology or other behavioral science. Senior-level positions requiring a MSW degree are reported in (879). Case Managers working in a medical setting are reported in (740).



Number of Employees


Case Manager

Page 120

All Organizations:

By Budget Size: $250,000 - 999,999 $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Housing and homelessness prevention Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 11 - 25 26 - 50 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 Years 4 - 6 YearsBy Level of Education Required: High School Diploma Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: American Indian/Alaskan Native Asian Black Hispanic or Latino White Mixed Race Other Racial IdentityBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8

56

-----------------55

111817

-----------------10

72111

6-----------------

127

155

13-----------------

74

1625

-----------------1231

6-----------------

168

39-----------------

3747

-----------------49

273144

54

-----------------443015

6-----------------

75

946

-----------------181356

361498

-----------------187118470

54116

-----------------152156148

40438

-----------------2216

221659

-----------------127445

84-----------------

12642

645-----------------

224656

-----------------30

124178118407

710

-----------------586125

4113

-----------------17

6

$26,535

-------------------28,84428,86626,16028,00126,000

-------------------26,08325,45526,96327,56026,890

-------------------22,45426,36428,47932,81026,000

-------------------28,18232,48627,04026,000

-------------------24,96027,99733,519

-------------------24,75426,00027,573

-------------------25,95827,019

-------------------27,11727,51922,85927,26527,036

-------------------27,03428,19729,77333,867

-------------------26,924

$29,994

-----------------29,24534,71529,12031,20028,481

-----------------29,12029,55730,01430,11929,120

-----------------29,99429,99430,60235,00628,969

-----------------29,24533,35331,21129,120

-----------------26,00030,99235,006

-----------------27,99727,25930,722

-----------------28,68929,994

-----------------30,94029,99428,05929,94729,994

-----------------29,99431,36732,38636,421

-----------------34,320

$33,010

-----------------34,02936,40032,06335,00631,595

-----------------33,96632,91633,07232,92731,543

-----------------34,73631,99034,66438,31631,803

-----------------34,02935,09034,75731,990

-----------------29,49433,59236,026

-----------------31,25229,82734,757

-----------------31,99633,509

-----------------32,80232,69832,27133,49933,75831,99033,280

-----------------32,84335,00636,40042,994

-----------------37,96041,590

$37,024

-----------------36,42637,31533,44137,96036,504

-----------------36,81636,53537,87735,00634,944

-----------------37,62735,33736,81640,23237,357

-----------------36,42636,40038,10936,858

-----------------32,82237,87739,130

-----------------32,84233,76338,002

-----------------36,98237,440

-----------------36,00539,97236,03036,98237,606

-----------------36,81638,76140,66449,296

-----------------44,401

$41,328

-----------------41,39439,99835,30641,08441,997

-----------------39,16741,80841,99537,50241,801

-----------------40,36439,99940,47741,48442,394

-----------------40,73539,99841,75841,600

-----------------35,69342,04944,959

-----------------36,22537,71342,000

-----------------41,60041,427

-----------------36,00545,10540,72139,25041,600

-----------------39,99843,47650,17055,411

-----------------48,402

$33,743

-----------------34,28335,53431,39734,77933,189

-----------------33,26133,78034,33032,49832,690

-----------------33,78932,47434,49537,87333,599

-----------------34,01235,52134,96933,362

-----------------30,03234,82537,729

-----------------30,78231,13834,950

-----------------33,19034,063

-----------------32,81835,06932,54133,63434,20532,82534,810

-----------------33,52235,83537,71742,812

-----------------38,55841,041

25th %ile


75th %ile


90th %ile


Counselor, Master's LevelResponsible for providing a safe and supportive environment for organization's clientele. Adheres to laws regarding confidentiality and reporting requirements. Maintains observation and progress records as needed. Provides crisis intervention and/or conflict resolution to individuals and groups. Requires a Master degree. Positions not requiring a Master degree are reported in (883).


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Greater Boston Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino White Mixed Race Other Racial IdentityBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3

28

-----------------6

119

-----------------974

-----------------74

13-----------------

518

-----------------6

12-----------------

24-----------------

2125

-----------------10

925

56

-----------------221310

-----------------8

850

-----------------25

279544

-----------------378233

57-----------------

16412

583-----------------

8820

-----------------97

396-----------------

807-----------------

196632

-----------------5452

6331011

-----------------535

6326

-----------------17

$32,991

-------------------34,22031,20035,860

-------------------31,20038,95835,343

-------------------37,55444,55432,802

-------------------

32,895-------------------

31,20035,006

-------------------32,802

-------------------32,80232,885

-------------------33,28031,98632,935

-------------------32,85235,45230,794

-------------------36,953

$37,003

-----------------45,76032,80238,392

-----------------35,02741,54837,836

-----------------39,99851,69936,005

-----------------

37,003-----------------

32,80237,653

-----------------37,003

-----------------37,45636,987

-----------------39,51036,04637,055

-----------------36,50439,14636,275

-----------------39,572

$41,808

-----------------49,92039,43743,940

-----------------39,99850,83543,375

-----------------43,83655,67140,206

-----------------41,68941,600

-----------------36,29641,808

-----------------41,912

-----------------43,66041,548

-----------------47,57039,99841,37142,49443,333

-----------------41,20544,42941,063

-----------------50,981

$57,538

-----------------61,41246,34258,240

-----------------53,85158,87553,529

-----------------49,99878,25058,240

-----------------

57,366-----------------

41,00858,240

-----------------58,240

-----------------62,40056,160

-----------------62,40057,29454,080

-----------------58,24057,67851,459

-----------------62,400

$62,400

-----------------64,48064,48062,400

-----------------66,56062,40063,648

-----------------55,91085,85262,400

-----------------

62,400-----------------

50,19966,560

-----------------62,400

-----------------66,60462,400

-----------------62,40070,09662,400

-----------------62,40060,32062,816

-----------------71,173

$46,233

-----------------51,93542,76447,747

-----------------44,80251,19046,480

-----------------45,44461,81945,232

-----------------49,96546,017

-----------------38,44247,628

-----------------46,417

-----------------48,30145,620

-----------------49,28046,77445,40346,30345,929

-----------------46,35247,37744,373

-----------------51,544

Responsible for providing a safe and supportive environment for organization's clientele. Adheres to laws regarding confidentiality and reporting requirements. Maintains observation and progress records as needed. Provides crisis intervention and/or conflict resolution to individuals and groups. Senior-level positions requiring a Master degree are reported in (882).



Number of Employees


Counselor

Page 122

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Immigrant, GLBT, minority, other Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 26 - 50 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: High School Diploma Associate's Degree Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Asian Black Hispanic or Latino White Mixed Race Other Racial IdentityBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8

40

-----------------58

1314

-----------------67

1167

-----------------857

16-----------------

48

23-----------------

1520

-----------------15

621

-----------------2438

-----------------8

232735

55

-----------------332320

5-----------------

57

1,666

-----------------4144

2911,290

-----------------196142235503572

-----------------116353118

1,030-----------------

3188

1,519-----------------

438316

-----------------563

25403

-----------------669992

-----------------17

402150981

2076

-----------------1,184

16677

7-----------------

1441

$21,216

-------------------25,06425,59422,58921,174

-------------------23,00522,75523,40023,40020,800

-------------------27,48123,40022,87220,800

-------------------24,96021,42421,216

-------------------22,88026,499

-------------------22,88025,42624,003

-------------------20,80021,424

-------------------23,29621,21623,30021,84020,80020,800

-------------------20,80023,54623,920

-------------------28,65230,992

$23,504

-----------------27,04026,87424,87723,400

-----------------26,99825,78727,04023,92021,320

-----------------31,20023,92023,47822,880

-----------------26,00024,64823,400

-----------------24,50227,997

-----------------23,92026,58326,000

-----------------23,40023,796

-----------------24,59622,88024,54423,92022,88020,800

-----------------23,40025,64626,271

-----------------31,20031,200

$26,000

-----------------29,99429,85927,04025,376

-----------------29,12027,43531,20024,96024,024

-----------------33,07224,96027,06126,000

-----------------29,12028,08026,000

-----------------26,00031,200

-----------------26,00028,08030,722

-----------------25,00226,520

-----------------27,04025,18927,99726,00027,68523,691

-----------------25,65628,72531,20029,120

-----------------33,07232,760

$29,915

-----------------31,99034,63830,99229,120

-----------------34,10731,49135,00626,52028,813

-----------------37,99226,74929,54629,786

-----------------29,99429,73929,536

-----------------29,12036,301

-----------------28,82930,28534,507

-----------------28,49630,779

-----------------31,59528,88631,99029,99433,02026,437

-----------------29,10731,35637,503

-----------------37,99737,076

$34,992

-----------------35,00638,81333,65434,986

-----------------41,77532,81239,20828,08033,777

-----------------40,05929,12035,00134,008

-----------------32,60631,89434,819

-----------------32,35242,051

-----------------32,52733,11439,125

-----------------32,96835,360

-----------------40,56032,45837,39635,00637,50331,566

-----------------33,33236,77341,754

-----------------44,07539,441

$27,390

-----------------29,70931,07728,06027,039

-----------------30,92927,98631,20525,52026,027

-----------------34,17925,75527,85927,062

-----------------28,55027,54927,254

-----------------27,14032,504

-----------------27,29828,91331,014

-----------------26,69427,859

-----------------28,71626,62328,98327,64628,11624,575

-----------------26,87529,45332,18429,937

-----------------34,82833,957

25th %ile


75th %ile


90th %ile


Eligibility SpecialistInterviews clients/prospective clients to determine their eligibility for a wide range of social services. Gathers and verifies information. Assists clients to complete application forms for government and other social services and submits for approval. Eligibility Specialists working in housing eligibility programs are reported in Housing Case Manager (440).


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $10,000,000 - 24,999,999By Geographic Location: Central Massachusetts RegionBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 YearBy Level of Education Required: High School Diploma Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years

9

-----------------5

-----------------4

-----------------54

-----------------5

-----------------55

-----------------8

-----------------57

-----------------8

57

-----------------28

-----------------29

-----------------3225

-----------------15

-----------------3125

-----------------53

-----------------1736

-----------------37

$25,293

-------------------28,756

-------------------23,566

-------------------29,14924,116

-------------------25,500

-------------------23,82431,774

-------------------25,293

-------------------24,94825,162

-------------------25,293

$26,344

-----------------31,861

-----------------25,293

-----------------31,46525,293

-----------------29,557

-----------------25,29333,312

-----------------26,333

-----------------30,40025,584

-----------------26,344

$32,198

-----------------37,752

-----------------26,354

-----------------34,29926,333

-----------------36,462

-----------------26,45838,002

-----------------31,782

-----------------31,78233,852

-----------------31,574

$38,116

-----------------39,453

-----------------34,934

-----------------38,54835,527

-----------------39,208

-----------------31,34639,437

-----------------38,002

-----------------34,29939,240

-----------------36,982

$40,079

-----------------41,128

-----------------40,000

-----------------40,27639,903

-----------------42,632

-----------------36,02942,707

-----------------39,454

-----------------38,04840,515

-----------------39,400

$32,662

-----------------36,308

-----------------30,154

-----------------35,17829,442

-----------------34,737

-----------------28,58537,614

-----------------32,344

-----------------31,79333,207

-----------------32,011

Provides support services to adults or senior clients in residence or day programs. Duties include any or all of the following: provides training and assistance with personal skills and care such as hygiene, clothing care, mobility, taking medicines, managing money, meal preparation, household maintenance, etc. Assists adults with transportation, making and meeting medical and other appointments, community participation, communication, meals, etc.



Number of Employees


Senior or Adult Program Assistant

Page 124

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $25,000,000 and overBy Geographic Location: Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: High School Diploma Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Asian Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 Years

15

-----------------65

-----------------4

-----------------84

-----------------48

-----------------64

-----------------84

-----------------8

14-----------------

487

12-----------------

111010

4

390

-----------------146176

-----------------104

-----------------165153

-----------------128225

-----------------139

76-----------------

3057

-----------------87

302-----------------

8104

42216

-----------------196

6033

5

$21,840

-------------------21,84021,840

-------------------21,840

-------------------21,84021,840

-------------------22,36021,840

-------------------22,36021,840

-------------------21,882

-------------------21,84021,840

-------------------

21,84021,72221,975

-------------------21,84022,70123,180

$22,506

-----------------22,52122,027

-----------------22,397

-----------------22,50622,943

-----------------22,69322,360

-----------------22,88022,880

-----------------22,755

-----------------22,75522,506

-----------------

22,36022,27722,880

-----------------22,50623,18224,732

$23,816

-----------------24,08723,868

-----------------23,400

-----------------24,10723,962

-----------------24,21223,504

-----------------24,23227,040

-----------------23,92023,005

-----------------23,67023,868

-----------------29,83823,50422,98424,170

-----------------23,50424,66927,16526,998

$26,302

-----------------26,93627,040

-----------------24,992

-----------------26,83227,040

-----------------26,93625,564

-----------------26,20828,080

-----------------26,780

-----------------25,54226,754

-----------------

24,23225,00227,414

-----------------25,39727,46132,521

$29,619

-----------------30,42429,994

-----------------28,330

-----------------30,02328,379

-----------------29,95428,280

-----------------29,12031,905

-----------------29,769

-----------------28,50029,850

-----------------

27,39427,00930,181

-----------------28,08031,81838,259

$24,755

-----------------25,30324,724

-----------------24,304

-----------------24,95924,891

-----------------25,30324,476

-----------------24,97026,687

-----------------24,76026,303

-----------------24,67824,790

-----------------28,59023,92023,86825,267

-----------------24,16425,44928,85827,323

25th %ile


75th %ile


90th %ile


Children or Youth Program AssistantProvides support services to children or youth in residence or day programs. Duties include any or all of the following: provides training and assistance with personal and communication skills. Report jobs exclusively involved with education and/or recreation in (259-277).


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $10,000,000 - 24,999,999By Geographic Location: Western Massachusetts Region Greater Boston RegionBy Field of Service: Srvcs & Adv: Children and youthBy Number of Employees: 251+By Years of Experience Required: 1 YearBy Level of Education Required: High School DiplomaBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years

12

-----------------4

-----------------44

-----------------5

-----------------6

-----------------4

-----------------8

-----------------5

10-----------------

667

-----------------764

1,228

-----------------374

-----------------244641

-----------------1,009

-----------------1,138

-----------------192

-----------------1,160

-----------------581452

-----------------293

76640

-----------------293

7631

$20,800

-------------------16,640

-------------------16,64022,589

-------------------21,320

-------------------20,800

-------------------16,640

-------------------20,800

-------------------21,32021,724

-------------------20,80020,80021,424

-------------------19,75222,88027,477

$22,516

-----------------22,499

-----------------22,49923,920

-----------------22,984

-----------------22,506

-----------------19,469

-----------------22,506

-----------------22,72423,733

-----------------22,43322,84423,093

-----------------21,28924,77328,787

$24,586

-----------------23,691

-----------------23,30724,960

-----------------24,960

-----------------24,294

-----------------22,506

-----------------24,398

-----------------24,44024,960

-----------------23,96224,70024,960

-----------------22,81826,44731,678

$26,915

-----------------26,915

-----------------25,48027,040

-----------------27,040

-----------------26,707

-----------------24,960

-----------------26,770

-----------------26,78027,176

-----------------25,00227,04027,997

-----------------24,45128,65234,237

$28,935

-----------------29,089

-----------------27,14429,099

-----------------28,995

-----------------28,746

-----------------27,144

-----------------28,806

-----------------28,99529,120

-----------------28,52528,75629,424

-----------------26,99829,95237,856

$24,807

-----------------24,171

-----------------23,10525,817

-----------------25,226

-----------------24,676

-----------------22,341

-----------------24,717

-----------------24,95025,680

-----------------24,45725,28325,650

-----------------23,11926,60531,711

Provides personal assistance (i.e. cooking, shopping, housekeeping) and care (i.e. bathing, grooming, feeding, dressing) to elderly and people with disabilities in their homes.



Number of Employees


Personal Attendant/Home Health Care Worker

Page 126

All Organizations:

By Budget Size: $25,000,000 and overBy Field of Service: Srvcs & Adv: Elderly, developmentaly disabledBy Number of Employees: 251+By Years of Experience Required: 1 YearBy Level of Education Required: High School DiplomaBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Asian Black WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years

9

-----------------5

-----------------5

-----------------6

-----------------4

-----------------5

-----------------58

-----------------465

-----------------746

409

-----------------247

-----------------351

-----------------248

-----------------16

-----------------317

-----------------86

321-----------------

1283

219-----------------

2176147

$19,781

-------------------

-------------------

-------------------

-------------------22,131

-------------------

-------------------19,78119,781

-------------------19,78119,781

-------------------19,78119,78119,781

$20,176

-----------------

-----------------

-----------------

-----------------22,786

-----------------

-----------------19,78121,185

-----------------20,35819,781

-----------------19,78119,78121,320

$23,504

-----------------23,504

-----------------23,504

-----------------23,504

-----------------23,681

-----------------23,504

-----------------23,50423,504

-----------------23,50421,96523,504

-----------------23,00523,50423,504

$23,504

-----------------

-----------------

-----------------

-----------------23,920

-----------------

-----------------23,50423,504

-----------------23,81623,504

-----------------23,50423,50424,960

$24,544

-----------------

-----------------

-----------------

-----------------23,920

-----------------

-----------------25,37224,037

-----------------23,92023,920

-----------------23,92026,28329,145

$22,738

-----------------23,387

-----------------22,613

-----------------23,377

-----------------23,330

-----------------22,195

-----------------22,71822,752

-----------------22,27722,01722,643

-----------------22,22222,91924,039

25th %ile


75th %ile


90th %ile


Direct Care CounselorProvides personal assistance (i.e. cooking, shopping, housekeeping) and care (i.e. bathing, grooming, feeding, dressing) to elderly and people with disabilities in an residential program or group home.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: High School Diploma Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: American Indian/Alaskan Native Asian Black Hispanic or Latino White Mixed Race Other Racial IdentityBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years More than 20 Years

37

-----------------8

1514

-----------------86

1065

-----------------6

1214

-----------------9

25-----------------

186

-----------------26

9-----------------

3132

-----------------9

2129293114

8-----------------

29292416

6,800

-----------------462

1,9104,428

-----------------1,2831,6052,3431,122

226-----------------

7192,5473,453

-----------------518

6,233-----------------

2,66596

-----------------5,419

292-----------------

2,7543,666

-----------------91

2603,475

3912,083

5227

-----------------4,233

857355

52

$21,486

-------------------19,71821,19521,902

-------------------21,13321,75721,93121,84020,800

-------------------22,52621,42421,486

-------------------19,71821,632

-------------------21,54923,795

-------------------21,32023,962

-------------------21,48621,486

-------------------22,90922,36821,48621,53221,30720,80021,865

-------------------21,34922,13122,42223,319

$22,755

-----------------21,92322,60922,880

-----------------22,67222,50622,98422,13122,006

-----------------26,00022,36022,818

-----------------22,45422,797

-----------------22,88024,612

-----------------22,38125,272

-----------------22,77122,755

-----------------24,96023,44222,61022,81822,61022,36023,442

-----------------22,74523,02623,40024,570

$23,920

-----------------24,49223,22424,003

-----------------22,88024,04524,10723,44225,126

-----------------26,25023,42124,045

-----------------23,87923,920

-----------------23,62928,808

-----------------23,44226,946

-----------------23,66023,899

-----------------26,85324,96023,44224,00324,04522,95325,834

-----------------23,60824,44025,12626,208

$26,000

-----------------27,29025,71926,000

-----------------26,20826,00026,25026,00027,581

-----------------27,87225,29325,501

-----------------26,72826,000

-----------------26,25030,701

-----------------25,50128,080

-----------------25,83426,000

-----------------28,80827,04025,29326,41626,33325,11127,040

-----------------25,50126,73927,35229,250

$28,080

-----------------29,99427,78928,080

-----------------29,78627,18628,08026,00030,064

-----------------29,78627,18628,080

-----------------29,99427,968

-----------------28,08033,409

-----------------27,78928,579

-----------------28,08028,080

-----------------31,56228,08027,49829,11628,91628,30329,994

-----------------28,08029,33630,20632,306

$24,460

-----------------24,84324,16524,547

-----------------24,48224,38624,67424,16525,215

-----------------26,68523,96424,385

-----------------24,68924,426

-----------------24,58628,550

-----------------24,14126,833

-----------------24,42724,482

-----------------27,13325,44324,17124,77924,64223,96025,554

-----------------24,32925,14825,78927,374

Conducts outreach (both individually and as a team member) to members of target populations within the community to build strong relationships with youth, residents, businesses, and community groups. Identifies at-risk community members and intervenes in their lives through case management and other programs designed to aid in resolving current problems and preventing future ones. Conducts presentations in targeted schools and community organizations and make referrals at outreach events and on websites. Maintains client charts and documentation. Submits logs and reports as required.



Number of Employees


Outreach and Prevention Worker

Page 128

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999 $10,000,000 - 24,999,999 $25,000,000 and overBy Geographic Location: Western Massachusetts Region Central Massachusetts Region Greater Boston Region Northeastern Massachusetts Region Southeastern Massachusetts RegionBy Field of Service: Srvcs & Adv: Children and youth Srvcs & Adv: Elderly, developmentaly disabled Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 101 - 250 251+By Years of Experience Required: 1 Year 2 - 3 YearsBy Level of Education Required: High School Diploma Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 Years

28

-----------------458

10-----------------

76544

-----------------859

-----------------8

15-----------------

89

-----------------1113

-----------------1722

-----------------111019

-----------------2313

4

397

-----------------6

41101247

-----------------122

47106

8724

-----------------9958

220-----------------

74315

-----------------131141

-----------------135114

-----------------80

227-----------------

4838

188-----------------

2183015

$23,466

-------------------

20,84224,19023,071

-------------------24,19022,67229,203

25,314-------------------

26,08322,64124,190

-------------------20,84224,003

-------------------23,00529,203

-------------------23,64523,005

-------------------24,93123,005

-------------------20,84223,00523,005

-------------------24,01220,99422,605

$25,824

-----------------

22,92224,19029,203

-----------------24,19023,00529,203

26,440-----------------

30,90923,00527,129

-----------------24,19027,914

-----------------23,40029,203

-----------------29,05823,712

-----------------27,74225,979

-----------------25,24124,97126,838

-----------------28,02323,00529,203

$30,222

-----------------34,32030,16025,97931,907

-----------------27,58123,00531,82431,90728,748

-----------------31,90723,04730,077

-----------------24,19031,658

-----------------27,58132,718

-----------------30,07730,482

-----------------30,09830,160

-----------------29,20331,76230,077

-----------------30,16029,71331,970

$32,323

-----------------

32,76029,68233,176

-----------------31,01826,27033,836

31,600-----------------

31,90727,56033,675

-----------------30,34732,718

-----------------30,90937,180

-----------------32,71837,294

-----------------32,71834,320

-----------------31,94934,43934,315

-----------------33,67534,65336,504

$37,452

-----------------

34,38232,81938,579

-----------------34,32035,36039,208

33,145-----------------

34,38233,28038,500

-----------------34,32038,500

-----------------33,25939,500

-----------------36,18039,500

-----------------35,78339,000

-----------------38,60037,67338,540

-----------------38,50039,95644,075

$30,201

-----------------31,20028,47227,54031,488

-----------------28,11125,40932,44434,14628,997

-----------------31,42225,52930,841

-----------------26,63330,970

-----------------27,59733,644

-----------------30,55730,931

-----------------30,28130,724

-----------------29,42830,49630,725

-----------------30,86229,66632,087

25th %ile


75th %ile


90th %ile

905Volunteer, Membership & Marketing

Volunteer DirectorRecruits, trains and coordinates the activities of the organization's volunteers. Maintains volunteer database. Nurtures volunteers to improve their connection to the organization. Identifies work throughout the organization that can be accomplished by volunteers and promotes their services. Recognizes volunteer service on a regular basis, both formally and informally. Identifies leaders among the volunteers and recruits them for additional responsibilities.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Number of Employees: 251+By Level of Education Required: Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

7

-----------------4

-----------------4

-----------------4

-----------------6

-----------------5

7

-----------------4

-----------------4

-----------------4

-----------------6

-----------------5

-------------------

-------------------

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

-----------------

-----------------

$46,696

-----------------

-----------------

-----------------

-----------------47,341

-----------------47,986

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$52,153

-----------------57,198

-----------------45,425

-----------------46,502

-----------------53,417

-----------------55,016

Responsible for recruiting new volunteers, training and coordinating the organization's volunteer staff. Provides administrative support to program.

Number of Employees


All Organizations:

By Geographic Location: Central Massachusetts RegionBy Years of Experience Required: 2 - 3 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

9

-----------------4

-----------------4

-----------------6

-----------------9

-----------------9

-----------------8

10

-----------------4

-----------------4

-----------------7

-----------------10

-----------------10

-----------------8

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$38,241

-----------------

-----------------

-----------------40,997

-----------------38,241

-----------------38,241

-----------------36,244

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$37,014

-----------------32,183

-----------------38,730

-----------------41,139

-----------------37,014

-----------------37,014

-----------------35,737

25th %ile


75th %ile


90th %ile

906Volunteer Coordinator

Acts as the spokesperson for the organization within the community, to government, prospective funders and others. Markets and promotes the organization's goals and objectives in order to develop grass-roots support within the community. Coordinates media and public relations activities, and supervises public relations staff.



Number of Employees


Communications Director/Manager

Page 130

All Organizations:

By Budget Size: $2,500,000 - 9,999,999 $25,000,000 and overBy Geographic Location: Greater Boston RegionBy Field of Service: Counseling, crisis interv, mental hlth, medicalBy Number of Employees: 11 - 25 26 - 50 251+By Years of Experience Required: 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 YearsBy Number of Employees Managed: 1 to 3 4 to 8

18

-----------------66

-----------------11

-----------------4

-----------------447

-----------------8

-----------------9

-----------------14

-----------------13

-----------------11

5-----------------

94

21

-----------------67

-----------------14

-----------------6

-----------------44

10-----------------

8-----------------

9-----------------

17-----------------

16-----------------

125

-----------------10

4

$50,402

-------------------

-------------------50,003

-------------------

-------------------

-------------------

-------------------

-------------------50,003

-------------------50,003

-------------------52,399

-------------------

$55,172

-----------------

-----------------74,142

-----------------

-----------------

-----------------

-----------------

-----------------55,162

-----------------54,246

-----------------58,739

-----------------

$77,480

-----------------86,78857,990

-----------------84,667

-----------------73,019

-----------------

72,280-----------------

81,599-----------------

60,986-----------------

76,003-----------------

72,280-----------------

78,00093,579

-----------------84,667

$92,654

-----------------

-----------------101,577

-----------------

-----------------

-----------------

-----------------

-----------------91,791

-----------------90,329

-----------------89,035

-----------------

$118,252

-----------------

-----------------145,371

-----------------

-----------------

-----------------

-----------------

-----------------129,696

-----------------131,441

-----------------107,511

-----------------

$80,176

-----------------83,85979,405

-----------------89,676

-----------------76,218

-----------------60,36789,39381,615

-----------------77,953

-----------------69,356

-----------------80,075

-----------------77,970

-----------------76,184

102,361-----------------

89,12892,628

25th %ile


75th %ile


90th %ile


Public Relations ManagerPlans and produces print and other advertising programs. Develops and implements promotional, publicity and marketing programs. Represents the organization to the community, government and media to publicize its programs and needs. Seeks and develops opportunities to enhance the image of the organization within the community. Develops public relations budget and controls costs in approved budgets.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $1,000,000 - 2,499,999 $2,500,000 - 9,999,999By Geographic Location: Central Massachusetts Region Greater Boston RegionBy Field of Service: Arts, culture, recreationBy Number of Employees: 11 - 25 26 - 50By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 YearsBy Number of Employees Managed: 1 to 3

16

-----------------66

-----------------68

-----------------7

-----------------55

-----------------47

-----------------14

-----------------12

-----------------16

-----------------11

-----------------4

16

-----------------66

-----------------68

-----------------7

-----------------55

-----------------47

-----------------14

-----------------12

-----------------16

-----------------11

-----------------4

$37,844

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------37,461

-------------------37,078

-------------------37,844

-------------------

-------------------

$45,921

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------47,783

-----------------44,990

-----------------45,921

-----------------

-----------------

$51,938

-----------------47,09157,918

-----------------52,59356,441

-----------------48,714

-----------------51,37652,686

-----------------

53,227-----------------

51,938-----------------

49,556-----------------

51,938-----------------

49,920-----------------

$62,738

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------61,917

-----------------53,045

-----------------62,738

-----------------

-----------------

$74,583

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------76,243

-----------------74,726

-----------------74,583

-----------------

-----------------

$54,098

-----------------48,52060,559

-----------------56,24054,244

-----------------48,755

-----------------59,60956,834

-----------------47,75257,396

-----------------53,905

-----------------50,977

-----------------54,098

-----------------51,090

-----------------56,327

Performs a variety of marketing-related tasks under general supervision, including development of advertising materials, direct mail campaigns and events. Prepares proposals, presentations and reports.



Number of Employees


Marketing Coordinator

Page 132

All Organizations:

By Budget Size: $1,000,000 - 2,499,999By Geographic Location: Berkshire County Region Greater Boston RegionBy Field of Service: Arts, culture, recreationBy Number of Employees: 251+By Years of Experience Required: 2 - 3 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

14

-----------------5

-----------------46

-----------------4

-----------------5

-----------------6

-----------------10

-----------------11

-----------------13

-----------------11

15

-----------------5

-----------------47

-----------------4

-----------------6

-----------------6

-----------------10

-----------------12

-----------------14

-----------------12

$27,248

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------25,226

-------------------26,520

-------------------25,064

$31,990

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------35,521

-----------------34,268

-----------------31,023

$40,518

-----------------31,990

-----------------

37,003-----------------

-----------------42,027

-----------------41,257

-----------------38,761

-----------------41,257

-----------------41,257

-----------------38,761

$47,986

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------47,237

-----------------48,210

-----------------44,257

$55,619

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------53,161

-----------------55,775

-----------------53,984

$40,183

-----------------35,672

-----------------42,35439,493

-----------------32,640

-----------------43,507

-----------------42,564

-----------------40,980

-----------------40,336

-----------------40,860

-----------------38,489

25th %ile


75th %ile


90th %ile


Graphic ArtistUses desktop publishing and related software/hardware to design and develop attractive formats supportive of the organization's mission for all printed materials including stationery, marketing brochures, fundraising materials, grant applications, annual reports, newsletters, posters, advertisements, packaging, etc. May coordinate production of finished products with printers/publishers. May also develop and illustrate materials with other media (e.g. drawings, photographs, paintings).


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Level of Education Required: Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: White

5

-----------------4

-----------------4

-----------------4

6

-----------------5

-----------------5

-----------------4

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

$48,714

-----------------45,718

-----------------45,718

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$47,982

-----------------47,237

-----------------47,237

-----------------49,546

Performs a variety of skilled administrative and clerical duties directly related to membership activities. These include maintaining databases, preparing routine correspondence, developing/sending mass mailings, assisting and participating in special events for members, developing effective working relationships with members to nurture their connection to the organization.



Number of Employees


Membership Assistant/Coordinator

Page 134

All Organizations:

By Geographic Location: Central Massachusetts RegionBy Number of Employees: 11 - 25By Years of Experience Required: 2 - 3 YearsBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

8

-----------------4

-----------------4

-----------------7

-----------------7

-----------------6

-----------------6

8

-----------------4

-----------------4

-----------------7

-----------------7

-----------------6

-----------------6

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$35,755

-----------------

-----------------

-----------------37,523

-----------------33,987

-----------------35,402

-----------------37,440

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$36,314

-----------------37,440

-----------------36,624

-----------------36,647

-----------------35,660

-----------------35,939

-----------------36,618

25th %ile


75th %ile


90th %ile

Creates and updates content media for website and online social media outlets. Assists with preparing and disseminating accurate, timely information for website(s) and assists with administering content management for all internet/intranet sites. Works closely with internal and external partners to drive social media initiatives. Incorporates new media into organizational communications. Identifies trends and insights on social platforms and devises and manages strategies. Supports organizational social communication strategies and engages prospects in a meaningful way. Identifies, creates, and executes new content strategies for social media and beyond.

935

Number of Employees


Social Media Specialist

All Organizations:


7

-----------------4

-----------------5

-----------------5

9

-----------------4

-----------------6

-----------------6

-------------------

-------------------

-------------------

-----------------

-----------------

-----------------

$41,766

-----------------

-----------------37,981

-----------------45,313

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$43,828

-----------------45,817

-----------------40,768

-----------------45,666

25th %ile


75th %ile


90th %ile

950Other Program or Issues-Based Campaign Positions

Program or Campaign DirectorProvides overall management and direction to one or more large programs including management of staff, developing/controlling the budget, developing/ implementing policies and procedures, participating in obtaining funds/grants, coordinating/integrating program with others in the organization. Typically, this position reports to the Executive Director/Chief Executive Officer, is a member of the senior executive team and directly or indirectly manages a minimum of ten staff. Smaller programs are reported in (955).


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: $2,500,000 - 9,999,999By Geographic Location: Central Massachusetts Region Greater Boston RegionBy Number of Employees: 26 - 50 101 - 250By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's Degree Master's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 YearsBy Number of Employees Managed: 1 to 3 15 and over

15

-----------------7

-----------------48

-----------------44

-----------------54

-----------------74

-----------------4

12-----------------

11-----------------

115

-----------------55

32

-----------------16

-----------------6

22-----------------

128

-----------------66

-----------------99

-----------------4

21-----------------

24-----------------

156

-----------------96

$54,957

-------------------52,782

-------------------

63,284-------------------

61,248

-------------------

-------------------

-------------------

54,560-------------------

53,550-------------------

52,599

-------------------

$65,094

-----------------59,641

-----------------

73,908-----------------

86,616

-----------------

-----------------

-----------------

63,887-----------------

62,847-----------------

57,730

-----------------

$83,200

-----------------87,422

-----------------60,06586,746

-----------------94,56763,700

-----------------63,70074,381

-----------------70,72065,000

-----------------

78,042-----------------

84,500-----------------

69,99276,565

-----------------87,00661,365

$97,110

-----------------106,122

-----------------

98,712-----------------

110,625

-----------------

-----------------

-----------------

99,143-----------------

97,110-----------------

90,002

-----------------

$111,009

-----------------111,446

-----------------

111,446-----------------

111,446

-----------------

-----------------

-----------------

111,446-----------------

110,718-----------------

103,546

-----------------

$81,260

-----------------84,916

-----------------59,22386,874

-----------------94,03866,826

-----------------61,80776,554

-----------------71,26268,811

-----------------62,58281,221

-----------------81,765

-----------------73,57479,560

-----------------86,39860,488

Provides overall management and supervision to one or two program(s) including supervision of staff, developing/controlling the budget, developing/implementing policies and procedures, participating in obtaining funds/grants, coordinating/integrating program with others in the organization. Typically, this position directly or indirectly manages fewer than ten staff. Larger programs are reported in (950).



Number of Employees


Program or Campaign Manager

Page 136

All Organizations:

By Budget Size: $250,000 - 999,999 $1,000,000 - 2,499,999 $2,500,000 - 9,999,999By Geographic Location: Central Massachusetts Region Greater Boston RegionBy Field of Service: Arts, culture, recreationBy Number of Employees: 11 - 25 26 - 50By Years of Experience Required: 2 - 3 Years 4 - 6 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3 4 to 8

19

-----------------447

-----------------59

-----------------4

-----------------64

-----------------10

6-----------------

12-----------------

1013

-----------------17

-----------------16

44

-----------------56

50

-----------------89

24-----------------

920

-----------------6

-----------------1312

-----------------2310

-----------------27

-----------------1828

-----------------39

-----------------33

55

-----------------10

7

$36,115

-------------------

35,007-------------------

40,158-------------------

-------------------38,78831,897

-------------------32,198

-------------------33,405

-------------------33,70637,898

-------------------34,008

-------------------34,807

-------------------

$39,998

-----------------

39,998-----------------

51,064-----------------

-----------------41,24743,633

-----------------37,107

-----------------39,499

-----------------36,83239,998

-----------------39,998

-----------------38,990

-----------------

$48,994

-----------------46,30146,40551,594

-----------------46,25966,675

-----------------35,558

-----------------50,00365,676

-----------------40,89347,996

-----------------44,637

-----------------45,85452,655

-----------------49,150

-----------------48,83847,07047,965

-----------------55,09946,259

$66,513

-----------------

66,014-----------------

71,906-----------------

-----------------72,49969,056

-----------------48,672

-----------------56,992

-----------------59,71769,992

-----------------66,997

-----------------68,047

-----------------

$71,968

-----------------

70,668-----------------

81,670-----------------

-----------------86,96571,885

-----------------69,992

-----------------70,396

-----------------65,49975,746

-----------------72,010

-----------------72,484

-----------------

$53,118

-----------------45,49255,98953,219

-----------------47,70163,495

-----------------37,322

-----------------57,67859,076

-----------------44,96847,692

-----------------48,173

-----------------47,75655,870

-----------------53,028

-----------------52,64755,96447,803

-----------------55,54045,240

25th %ile


75th %ile


90th %ile


Program or Campaign CoordinatorAssumes responsibility for the implementation of a single program ensuring compliance with the stated objectives of the project. Coordinates the work of others within the program or project; works with other departments as necessary.


Number of Employees


25th %ile Average

75th %ile


90th %ile

Median (50th %ile)

All Organizations:

By Budget Size: to $249,999 $1,000,000 - 2,499,999 $2,500,000 - 9,999,999By Geographic Location: Berkshire County Region Central Massachusetts Region Greater Boston RegionBy Field of Service: Srvcs & Adv: Children and youth Cmnty/econ dev, social justice, legal, civil rightsBy Number of Employees: 3 - 5 6 - 10 11 - 25 26 - 50By Years of Experience Required: 2 - 3 YearsBy Level of Education Required: No requirement High School Diploma Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Hispanic or Latino WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years 11 - 20 YearsBy Number of Employees Managed: 1 to 3

29

-----------------4

109

-----------------44

15-----------------

55

-----------------4574

-----------------16

-----------------44

16-----------------

924

-----------------6

24-----------------

2454

-----------------5

102

-----------------8

1966

-----------------44

439

-----------------2010

-----------------879

13-----------------

73-----------------

439

31-----------------

4447

-----------------6

79-----------------

7857

-----------------6

$28,080

-------------------

29,99428,080

-------------------28,080

32,614-------------------

29,207

-------------------

36,991-------------------

28,080-------------------

28,080

31,258-------------------

28,08030,992

-------------------

28,080-------------------

28,080

-------------------

$30,992

-----------------

34,98630,368

-----------------29,120

39,707-----------------

32,136

-----------------

47,965-----------------

29,994-----------------

28,080

37,606-----------------

28,34032,614

-----------------

30,493-----------------

30,041

-----------------

$37,003

-----------------31,66841,82934,164

-----------------30,992

43,992-----------------

39,28150,367

-----------------31,66844,09644,99056,992

-----------------32,136

-----------------30,99232,13641,038

-----------------30,99239,998

-----------------41,81934,008

-----------------32,13644,09640,893

-----------------41,714

$44,096

-----------------

46,96642,588

-----------------34,008

53,602-----------------

42,510

-----------------

59,467-----------------

39,998-----------------

33,925

49,920-----------------

34,24244,990

-----------------

42,286-----------------

41,871

-----------------

$54,109

-----------------

49,92057,791

-----------------41,517

59,467-----------------

45,077

-----------------

60,303-----------------

45,003-----------------

42,103

59,413-----------------

43,59757,566

-----------------

50,814-----------------

49,920

-----------------

$38,609

-----------------31,38540,98438,355

-----------------32,41046,51445,319

-----------------38,04850,839

-----------------31,38545,59644,23953,454

-----------------34,994

-----------------32,31635,67443,160

-----------------33,07241,306

-----------------42,36337,073

-----------------36,43143,35143,836

-----------------41,669

Performs a variety of skilled administrative and clerical duties directly related to program management activities. These include maintaining databases, preparing routine correspondence, providing customer service to clients; and assisting and participating in program events.



Number of Employees


Program or Campaign Assistant

Page 138

All Organizations:

By Budget Size: $1,000,000 - 2,499,999By Geographic Location: Greater Boston RegionBy Number of Employees: 11 - 25By Years of Experience Required: 2 - 3 YearsBy Level of Education Required: Bachelor's DegreeBy Sex of Employee: FemaleBy Race/Ethnicity of Employee: WhiteBy Number of Years in Position: Up to 5 Years

12

-----------------5

-----------------7

-----------------4

-----------------5

-----------------6

-----------------7

-----------------7

-----------------9

15

-----------------5

-----------------9

-----------------4

-----------------6

-----------------7

-----------------8

-----------------9

-----------------9

$23,296

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

-------------------

$28,080

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$36,754

-----------------28,995

-----------------36,754

-----------------

-----------------37,399

-----------------37,211

-----------------33,291

-----------------36,754

-----------------29,494

$39,520

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$43,460

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

-----------------

$34,137

-----------------32,361

-----------------34,590

-----------------32,968

-----------------36,317

-----------------34,252

-----------------34,650

-----------------33,883

-----------------32,464

25th %ile


75th %ile


90th %ile

Works with management and constituent organizations to determine specific training needs and learning objectives for constituents, consistent with the organizational mission. May research and develop training content. Designs field training programs (traditional and web-based) and learning initiatives. Creates and updates training materials. Solicits feedback on program content and effectiveness to identify opportunities to improve course design.

970

Number of Employees


Trainer, Outside Consultants

All Organizations:

By Budget Size: $25,000,000 and overBy Geographic Location: Greater Boston RegionBy Number of Employees: 251+By Level of Education Required: Bachelor's DegreeBy Sex of Employee: Male FemaleBy Race/Ethnicity of Employee: Black WhiteBy Number of Years in Position: Up to 5 Years 5 - 10 Years

8

-----------------5

-----------------5

-----------------5

-----------------4

-----------------67

-----------------48

-----------------65

28

-----------------21

-----------------21

-----------------21

-----------------9

-----------------7

21-----------------

420

-----------------13

7

$37,736

-------------------32,951

-------------------32,951

-------------------32,951

-------------------

-------------------

32,951-------------------

38,811-------------------

29,860

$45,411

-----------------44,990

-----------------47,341

-----------------44,990

-----------------

-----------------

44,990-----------------

45,411-----------------

40,051

$52,000

-----------------52,000

-----------------52,832

-----------------52,000

-----------------46,675

-----------------52,83252,000

-----------------

52,000-----------------

52,00051,022

$62,770

-----------------63,284

-----------------66,560

-----------------63,284

-----------------

-----------------

65,125-----------------

56,478-----------------

69,680

$72,800

-----------------71,552

-----------------72,800

-----------------71,552

-----------------

-----------------

71,552-----------------

72,176-----------------

78,079

$53,241

-----------------52,096

-----------------55,284

-----------------52,096

-----------------48,991

-----------------55,65852,435

-----------------54,90752,297

-----------------53,82650,282

25th %ile


75th %ile


90th %ile

APPENDICES


Appendix A: Survey Participants Organization City Adolescent Consultation Services, Inc. Cambridge Advocates, Inc. Framingham Alternatives Whitinsville Amherst Survival Center North Amherst ARTSWorcester Worcester Associates for Human Services Taunton Asthma and Allergy Foundation of America New England Chapter, Inc. Needham Bay Cove Human Services, Inc. Boston Becket Athenaeum Becket Behavioral Health Network, Inc. Springfield Berkshire Area Health Education Center Pittsfield Berkshire Environmental Action Team, Inc. Pittsfield Berkshire Family And Individual Resources, Inc. North Adams Berkshire Museum Pittsfield Berkshire Taconic Community Foundation Sheffield Berkshire United Way Pittsfield Beta Community Partnerships Attleboro Beverly Historical Society Beverly Big Brothers Big Sisters of Hampden County Springfield Bird Street Community Center Dorchester Blue Rider Stables Great Barrington Boston City Singers Dorchester Boston Gay Men's Chorus Boston Bottom Line Jamaica Plain Boys & Girls Club of Worcester Worcester The Bridge of Central Massachusetts, Inc. Worcester Bridgewell Lynnfield The Brien Center for Mental Health & Substance Abuse Services Pittsfield Cambridge Forum Cambridge The Cambridge Society for Early Music Somerville The Center for Ecological Technology (CET) Pittsfield Center for Human Development Springfield The Center for Teen Empowerment, Inc. Boston Central Massachusetts Agency on Aging, Inc. West Boylston Central Massachusetts Housing Alliance Inc. Worcester Children's Services of Roxbury Roxbury The Children's Study Home Springfield Choice Community Supports Inc. Quincy CHP-South Berkshire Community Coalition Great Barrington Citizens for Adequate Housing Inc. Peabody CLASS, Inc. Lawrence Clinical & Support Options, Inc. Greenfield Central Square Theater, Inc. Cambridge Colleges of Worcester Consortium, Inc. Worcester Community Action, Inc. Haverhill Community Care Services, Inc. Taunton Community Catalyst Boston Community Connections, Inc. South Yarmouth

Appendix A: Survey Participants


Organization City Community Enterprises, Inc. Northampton Community Harvest Project, Inc. North Grafton Community Partners, Inc. Amherst Community Resources for Justice Boston Community Teamwork, Inc. Lowell Community Work Services Boston Construct, Inc. Great Barrington Cotting School Lexington Council of Social Concern Woburn Crittenton Women's Union Boston Crossroads for Kids Duxbury Cutchins Programs for Children and Families, Inc. Northampton Danforth Museum of Art Framingham Devereux Center Rutland East Quabbin Land Trust, Inc. Hardwick Easter Seals Massachusetts Worcester EcoTarium Worcester Elder Services of Worcester Area, Inc. Worcester Elizabeth Freeman Center Pittsfield English At Large Medford Families First Parenting Programs Cambridge Family Health Center of Worcester Inc. Worcester Family Service of Greater Boston Jamaica Plain Fellowship Health Resources Inc. Lincoln, RI Friends of Institute Park, Inc. Worcester Gandara Center West Springfield Girls Inc. of Holyoke Holyoke Girls Incorporated of Lynn Lynn Grassroots International Jamaica Plain Greater Gardner Community Development Corporation Gardner Greater Springfield Senior Services Springfield Greater Worcester Land Trust Worcester Growth Through Learning, Inc. Medford The Guild of St. Agnes Worcester Hale Reservation Westwood Hancock Shaker Village Pittsfield HAP, Inc. Springfield Harwich Junior Theatre, Inc. West Harwich Henry Lee Willis Community Center Worcester Historic Newton Newton The Home for Little Wanderers Boston hopeFound Jamaica Plain Human Resources Unlimited Springfield Images Cinema Williamstown Indian Hill Music Littleton Institute for Human Centered Design Boston International Institute of Boston, Inc. Boston Jewish Vocational Service Boston Joy of Music Program Worcester Justice Resource Institute Boston Key Program, Inc. Framingham



Organization City Lawrence Family Development and Education Fund, Inc. Lawrence Learning By Design in Massachusetts Boston Lee Regional VNA Lee LGBT Aging Project Boston LifeLinks Inc. Lowell Lowell Parks & Conservation Trust, Inc. Lowell Lyric Stage Company of Boston Boston Martin Luther King, Jr. - BEC Worcester Mass Audubon Lenox Massachusetts Legal Assistance Corporation Boston Massachusetts Nonprofit Network Boston Massachusetts Ocean Partnership Boston Massachusetts Watershed Coalition Leominster Matthew 25 Worcester MCCPSE Boston Mental Health Association of Greater Lowell, Inc. Lowell Mental Health Association, Inc. Springfield Montachusett Interfaith Hospitality Network Leominster Mount Grace Land Conservation Trust Athol Nativity School Worcester NEADS Princeton New England Paralyzed Veterans of America Walpole New England Village Pembroke New Repertory Theatre Watertown New School Of Music Cambridge NFI Massachusetts, Inc. Peabody North Quabbin Citizen Advocacy Orange North Quabbin Community Coalition Orange North Suffolk Mental Health Association, Inc. Chelsea Northeast Center for Youth and Families, Inc. Easthampton Northern Berkshire Community Coalition North Adams Old Colony Y Brockton On The Rise, Inc. Cambridge Our Sisters' School, Inc. New Bedford Pakachoag Music School of Greater Worcester Auburn Partners for Youth with Disabilities Boston Passim Folk Music and Cultural Center Cambridge Pathways for Children Gloucester Pathways to Wellness, Inc Boston Paul Revere memorial Association Boston People Making a Difference (PMD) Mattapan Pernet Family Health Service Worcester Planned Parenthood League of Massachusetts Boston Portal To Hope Salisbury Project Native Housatonic Railroad Street Youth Project Great Barrington Regatta Point Community Sailing Worcester Rehabilitative Resources Inc. Sturbridge Revels, Inc. Watertown Rhode Island Coalition Against Domestic Violence Warwick, RI Riverbrook Residence, Inc. Stockbridge



Organization City Riverside Industries, Inc. Easthampton Saint Vincent's Fall River School Leaders Network Hinsdale Schwartz Center for Children Dartmouth Serving People In Need, Inc. Lynn Seven Hills Foundation Worcester Somerville Community Access Television, Inc. Somerville Somerville Homeless Coalition Somerville South Africa Partners Boston South End Community Health Center Boston South Shore Conservatory of Music, Inc. Hingham South Shore Mental Health Quincy Southeast Asian Coalition of Central Massachusetts Worcester Southeast Regional Network New Bedford Springfield School Volunteers Springfield Steppingstone, Inc. Fall River Sullivan & Associates, Inc. Springfield Surviving And Moving Forward: The SAMFund for Young Adult Survivors of Cancer Boston TDC Boston Third Sector New England Boston Transition House, Inc. Cambridge Tunefoolery Music, Inc. Boston Turning Point, Inc. Newburyport Twin Cities Community Development Corp. Fitchburg Union Square Main Streets Somerville Unitarian Universalist Service Committee (UUSC) Cambridge United Cerebral Palsy of MetroBoston Watertown United for a Fair Economy, Inc. Boston United South End Settlements Boston United Way of Central Massachusetts Worcester United Way of Hampshire County Northampton Vinfen Corporation Cambridge Walnut Street Center, Inc. Somerville Waltham Committee, Inc. Waltham Western Mass Training Consortium Holyoke WHEAT Community Services Clinton Williamstown Chamber of Commerce Williamstown Williamstown Rural Lands Foundation Williamstown Worcester Art Museum Worcester Worcester Center for Crafts Worcester Worcester Center for Performing Arts, Inc. Worcester Worcester Common Ground Worcester Worcester Community Action Council, Inc. Worcester Worcester Community Housing Resources Worcester Worcester County Food Bank Shrewsbury Worcester East Side CDC Worcester Worcester Interfaith Worcester Worcester Roots Project Worcester YMCA Camp Hi-Rock Mount Washington Youth Action Coalition Amherst Youth Center Incorporated Adams YWCA of Central Massachusetts Worcester

Appendix B: Third Sector New England and Survey Partners


Appendix B: Third Sector New England and Survey Partners Third Sector New England Third Sector New England is a nonprofit organization providing management and leadership resources to help individual nonprofits and the sector support strong, inclusive communities.

We primarily serve organizations in the region that work to advance social justice. We use a collaborative, holistic approach in our work, taking the time to learn about each partner’s unique culture. We understand that to achieve lasting results, you need to focus on the entire organization, its community, and how they work together. We also understand that each nonprofit’s needs are unique. And we provide a wide variety of services to support those needs — training, consulting, grants, fiscal sponsorship, shared services, and shared nonprofit office space. We also help build collaboration within the sector. As a partner, we meet nonprofits where they are, in order to help them succeed in making a positive community impact. Boston, Mass., www.tsne.org Survey Partners Associated Grant Makers is a vibrant community of Massachusetts’ and New Hampshire’s most highly engaged philanthropic organizations, connecting new and established foundation donors, trustees and staff to each other and to their communities. AGM provides leadership and access to knowledge, and it creates the bridge between funders and fund applicants for better understanding, efficiency and philanthropic impact. Boston, Mass., www.agmconnect.org Berkshire Taconic Community Foundation builds stronger communities and improves the quality of life for all residents of Berkshire County, Mass.; Columbia County and northeast Dutchess County, N.Y.; and northwest Litchfield County, Conn. Since 1987, the foundation has helped thousands of donors achieve their philanthropic goals, and hundreds of nonprofits to carry on their good work. Sheffield, Mass., www.berkshiretaconic.org Casner & Edwards, LLP is a prominent Boston law firm. The firm emphasizes a hands-on approach to managing business issues and problem solving. It maintains an extensive practice with nonprofit organizations. Boston, Mass., www.casneredwards.com Greater Worcester Community Foundation builds healthy and vibrant communities by serving donors, stewarding bequest gifts, awarding grants to nonprofit organizations, providing college scholarships, and convening area residents to address community topics. The Foundation also helps nonprofit leaders through agency fund management services and peer learning seminars. Worcester, Mass., www.greaterworcester.org Human Service Forum (HSF), founded in 1986, is an association of nonprofit and public agencies and individual professionals providing human services in Western Mass. HSF offers programs for leadership development, staff training and networking meetings, where regional and national experts address cutting edge issues. Springfield, Mass., www.humanserviceforum.org.

Appendix B: Third Sector New England and Survey Partners


Massachusetts Council of Human Service Providers is the largest statewide association of nonprofit, community-based care giving organizations in Massachusetts. The association’s members provide human services, health, educational and vocational supports. The Council offers high quality public policy research and advocacy, education, training and business partnership services to benefit its members. Boston, Mass., www.providers.org Massachusetts Nonprofit Network. In 2007, hundreds of nonprofits began to find their voice when the Massachusetts Nonprofit Network (MNN) launched as the sector’s unifying statewide association. MNN’s mission is to unite and strengthen the nonprofit sector in the Commonwealth through advocacy, public awareness and capacity-building services. Boston, Mass., www.massnonprofitnet.org The Boston Foundation is one of the oldest and largest community foundations in the nation. Last year, the foundation and its donors made over $95 million in grants to nonprofits. It received gifts of over $81 million. The Boston Foundation serves as a civic leader, sponsoring initiatives that address the community’s most pressing challenges. Boston, Mass., www.tbf.org The Massachusetts Cultural Council is a state agency that promotes the arts, humanities and interpretive sciences in Massachusetts. The MCC pursues this mission through grant programs, partnerships and services for nonprofit cultural organizations, schools, communities and individual artists. Boston, Mass., www.massculturalcouncil.org

Appendix C: Wage Conversion Formulas and Tables


Appendix C: Wage Conversion Formulas and Tables These tables are based on the following:

Hourly Monthly Annual Hourly Monthly Annual

$ 8.00 $ 1,387 $ 16,640 $ 17.50 $ 3,033 $ 36,400

$ 8.25 $ 1,430 $ 17,160 $ 17.75 $ 3,077 $ 36,920

$ 8.50 $ 1,473 $ 17,680 $ 18.00 $ 3,120 $ 37,440

$ 8.75 $ 1,517 $ 18,200 $ 18.25 $ 3,163 $ 37,960

$ 9.00 $ 1,560 $ 18,720 $ 18.50 $ 3,207 $ 38,480

$ 9.25 $ 1,603 $ 19,240 $ 18.75 $ 3,250 $ 39,000

$ 9.50 $ 1,647 $ 19,760 $ 19.00 $ 3,293 $ 39,520

$ 9.75 $ 1,690 $ 20,280 $ 19.25 $ 3,337 $ 40,040

$ 10.00 $ 1,733 $ 20,800 $ 19.50 $ 3,380 $ 40,560

$ 10.25 $ 1,777 $ 21,320 $ 19.75 $ 3,423 $ 41,080

$ 10.50 $ 1,820 $ 21,840 $ 20.00 $ 3,467 $ 41,600

$ 10.75 $ 1,863 $ 22,360 $ 20.25 $ 3,510 $ 42,120

$ 11.00 $ 1,907 $ 22,880 $ 20.50 $ 3,553 $ 42,640

$ 11.25 $ 1,950 $ 23,400 $ 20.75 $ 3,597 $ 43,160

$ 11.50 $ 1,993 $ 23,920 $ 21.00 $ 3,640 $ 43,680

$ 11.75 $ 2,037 $ 24,440 $ 21.25 $ 3,683 $ 44,200

$ 12.00 $ 2,080 $ 24,960 $ 21.50 $ 3,727 $ 44,720

$ 12.25 $ 2,123 $ 25,480 $ 21.75 $ 3,770 $ 45,240

$ 12.50 $ 2,167 $ 26,000 $ 22.00 $ 3,813 $ 45,760

$ 12.75 $ 2,210 $ 26,520 $ 22.25 $ 3,857 $ 46,280

$ 13.00 $ 2,253 $ 27,040 $ 22.50 $ 3,900 $ 46,800

$ 13.25 $ 2,297 $ 27,560 $ 22.75 $ 3,943 $ 47,320

$ 13.50 $ 2,340 $ 28,080 $ 23.00 $ 3,987 $ 47,840

$ 13.75 $ 2,383 $ 28,600 $ 23.25 $ 4,030 $ 48,360

$ 14.00 $ 2,427 $ 29,120 $ 23.50 $ 4,073 $ 48,880

$ 14.25 $ 2,470 $ 29,640 $ 23.75 $ 4,117 $ 49,400

$ 14.50 $ 2,513 $ 30,160 $ 24.00 $ 4,160 $ 49,920

$ 14.75 $ 2,557 $ 30,680 $ 24.25 $ 4,203 $ 50,440

$ 15.00 $ 2,600 $ 31,200 $ 24.50 $ 4,247 $ 50,960

$ 15.25 $ 2,643 $ 31,720 $ 24.75 $ 4,290 $ 51,480

$ 15.50 $ 2,687 $ 32,240 $ 25.00 $ 4,333 $ 52,000

$ 15.75 $ 2,730 $ 32,760 $ 25.25 $ 4,377 $ 52,520

$ 16.00 $ 2,773 $ 33,280 $ 25.50 $ 4,420 $ 53,040

$ 16.25 $ 2,817 $ 33,800 $ 25.75 $ 4,463 $ 53,560

$ 16.50 $ 2,860 $ 34,320 $ 26.00 $ 4,507 $ 54,080

$ 16.75 $ 2,903 $ 34,840 $ 26.25 $ 4,550 $ 54,600

$ 17.00 $ 2,947 $ 35,360 $ 26.50 $ 4,593 $ 55,120

$ 17.25 $ 2,990 $ 35,880 $ 26.75 $ 4,637 $ 55,640

8 hours in a workday 52 weeks in a year 21.67 days in a month 40 hours in a week 4.33 weeks in a month 2080 hours in a year



Hourly Monthly Annual Hourly Monthly Annual $ 27.00 $ 4,680 $ 56,160 $ 38.00 $ 6,587 $ 79,040

$ 27.25 $ 4,723 $ 56,680 $ 38.25 $ 6,630 $ 79,560

$ 27.50 $ 4,767 $ 57,200 $ 38.50 $ 6,673 $ 80,080

$ 27.75 $ 4,810 $ 57,720 $ 38.75 $ 6,717 $ 80,600

$ 28.00 $ 4,853 $ 58,240 $ 39.00 $ 6,760 $ 81,120

$ 28.25 $ 4,897 $ 58,760 $ 39.25 $ 6,803 $ 81,640

$ 28.50 $ 4,940 $ 59,280 $ 39.50 $ 6,847 $ 82,160

$ 28.75 $ 4,983 $ 59,800 $ 39.75 $ 6,890 $ 82,680

$ 29.00 $ 5,027 $ 60,320 $ 40.00 $ 6,933 $ 83,200

$ 29.25 $ 5,070 $ 60,840 $ 40.25 $ 6,977 $ 83,720

$ 29.50 $ 5,113 $ 61,360 $ 40.50 $ 7,020 $ 84,240

$ 29.75 $ 5,157 $ 61,880 $ 40.75 $ 7,063 $ 84,760

$ 30.00 $ 5,200 $ 62,400 $ 41.00 $ 7,107 $ 85,280

$ 30.25 $ 5,243 $ 62,920 $ 41.25 $ 7,150 $ 85,800

$ 30.50 $ 5,287 $ 63,440 $ 41.50 $ 7,193 $ 86,320

$ 30.75 $ 5,330 $ 63,960 $ 41.75 $ 7,237 $ 86,840

$ 31.00 $ 5,373 $ 64,480 $ 42.00 $ 7,280 $ 87,360

$ 31.25 $ 5,417 $ 65,000 $ 42.25 $ 7,323 $ 87,880

$ 31.50 $ 5,460 $ 65,520 $ 42.50 $ 7,367 $ 88,400

$ 31.75 $ 5,503 $ 66,040 $ 42.75 $ 7,410 $ 88,920

$ 32.00 $ 5,547 $ 66,560 $ 43.00 $ 7,453 $ 89,440

$ 32.25 $ 5,590 $ 67,080 $ 43.25 $ 7,497 $ 89,960

$ 32.50 $ 5,633 $ 67,600 $ 43.50 $ 7,540 $ 90,480

$ 32.75 $ 5,677 $ 68,120 $ 43.75 $ 7,583 $ 91,000

$ 33.00 $ 5,720 $ 68,640 $ 44.00 $ 7,627 $ 91,520

$ 33.25 $ 5,763 $ 69,160 $ 44.25 $ 7,670 $ 92,040

$ 33.50 $ 5,807 $ 69,680 $ 44.50 $ 7,713 $ 92,560

$ 33.75 $ 5,850 $ 70,200 $ 44.75 $ 7,757 $ 93,080

$ 34.00 $ 5,893 $ 70,720 $ 45.00 $ 7,800 $ 93,600

$ 34.25 $ 5,937 $ 71,240 $ 45.25 $ 7,843 $ 94,120

$ 34.50 $ 5,980 $ 71,760 $ 45.50 $ 7,887 $ 94,640

$ 34.75 $ 6,023 $ 72,280 $ 45.75 $ 7,930 $ 95,160

$ 35.00 $ 6,067 $ 72,800 $ 46.00 $ 7,973 $ 95,680

$ 35.25 $ 6,110 $ 73,320 $ 46.25 $ 8,017 $ 96,200

$ 35.50 $ 6,153 $ 73,840 $ 46.50 $ 8,060 $ 96,720

$ 35.75 $ 6,197 $ 74,360 $ 46.75 $ 8,103 $ 97,240

$ 36.00 $ 6,240 $ 74,880 $ 47.00 $ 8,147 $ 97,760

$ 36.25 $ 6,283 $ 75,400 $ 47.25 $ 8,190 $ 98,280

$ 36.50 $ 6,327 $ 75,920 $ 47.50 $ 8,233 $ 98,800

$ 36.75 $ 6,370 $ 76,440 $ 47.75 $ 8,277 $ 99,320

$ 37.00 $ 6,413 $ 76,960 $ 48.00 $ 8,320 $ 99,840

$ 37.25 $ 6,457 $ 77,480 $ 48.25 $ 8,363 $ 100,360

$ 37.50 $ 6,500 $ 78,000 $ 48.50 $ 8,407 $ 100,880

$ 37.75 $ 6,543 $ 78,520 $ 48.75 $ 8,450 $ 101,400



Hourly Monthly Annual Hourly Monthly Annual $ 49.00 $ 8,493 $ 101,920 $ 60.00 $ 10,400 $ 124,800

$ 49.25 $ 8,537 $ 102,440 $ 60.25 $ 10,443 $ 125,320

$ 49.50 $ 8,580 $ 102,960 $ 60.50 $ 10,487 $ 125,840

$ 49.75 $ 8,623 $ 103,480 $ 60.75 $ 10,530 $ 126,360

$ 50.00 $ 8,667 $ 104,000 $ 61.00 $ 10,573 $ 126,880

$ 50.25 $ 8,710 $ 104,520 $ 61.25 $ 10,617 $ 127,400

$ 50.50 $ 8,753 $ 105,040 $ 61.50 $ 10,660 $ 127,920

$ 50.75 $ 8,797 $ 105,560 $ 61.75 $ 10,703 $ 128,440

$ 51.00 $ 8,840 $ 106,080 $ 62.00 $ 10,747 $ 128,960

$ 51.25 $ 8,883 $ 106,600 $ 62.25 $ 10,790 $ 129,480

$ 51.50 $ 8,927 $ 107,120 $ 62.50 $ 10,833 $ 130,000

$ 51.75 $ 8,970 $ 107,640 $ 62.75 $ 10,877 $ 130,520

$ 52.00 $ 9,013 $ 108,160 $ 63.00 $ 10,920 $ 131,040

$ 52.25 $ 9,057 $ 108,680 $ 63.25 $ 10,963 $ 131,560

$ 52.50 $ 9,100 $ 109,200 $ 63.50 $ 11,007 $ 132,080

$ 52.75 $ 9,143 $ 109,720 $ 63.75 $ 11,050 $ 132,600

$ 53.00 $ 9,187 $ 110,240 $ 64.00 $ 11,093 $ 133,120

$ 53.25 $ 9,230 $ 110,760 $ 64.25 $ 11,137 $ 133,640

$ 53.50 $ 9,273 $ 111,280 $ 64.50 $ 11,180 $ 134,160

$ 53.75 $ 9,317 $ 111,800 $ 64.75 $ 11,223 $ 134,680

$ 54.00 $ 9,360 $ 112,320 $ 65.00 $ 11,267 $ 135,200

$ 54.25 $ 9,403 $ 112,840 $ 65.25 $ 11,310 $ 135,720

$ 54.50 $ 9,447 $ 113,360 $ 65.50 $ 11,353 $ 136,240

$ 54.75 $ 9,490 $ 113,880 $ 65.75 $ 11,397 $ 137,760

$ 55.00 $ 9,533 $ 114,400 $ 66.00 $ 11,440 $ 137,280

$ 55.25 $ 9,577 $ 114,920 $ 66.25 $ 11,483 $ 137,800

$ 55.50 $ 9,620 $ 115,440 $ 66.50 $ 11,527 $ 138,320

$ 55.75 $ 9,663 $ 115,960 $ 66.75 $ 11,570 $ 138,840

$ 56.00 $ 9,707 $ 116,480 $ 67.00 $ 11,613 $ 139,360

$ 56.25 $ 9,750 $ 117,000 $ 67.25 $ 11,657 $ 139,880

$ 56.50 $ 9,793 $ 117,520 $ 67.50 $ 11,700 $ 140,400

$ 56.75 $ 9,837 $ 118,040 $ 67.75 $ 11,743 $ 140,920

$ 57.00 $ 9,880 $ 118,560 $ 68.00 $ 11,787 $ 141,440

$ 57.25 $ 9,923 $ 119,080 $ 68.25 $ 11,830 $ 141,960

$ 57.50 $ 9,967 $ 119,600 $ 68.50 $ 11,873 $ 142,480

$ 57.75 $ 10,010 $ 120,120 $ 68.75 $ 11,917 $ 143,000

$ 58.00 $ 10,053 $ 120,640 $ 69.00 $ 11,960 $ 143,520

$ 58.25 $ 10,097 $ 121,160 $ 69.25 $ 12,003 $ 144,040

$ 58.50 $ 10,140 $ 121,680 $ 69.50 $ 12,047 $ 144,560

$ 58.75 $ 10,183 $ 122,200 $ 69.75 $ 12,090 $ 145,080

$ 59.00 $ 10,227 $ 122,720 $ 70.00 $ 12,133 $ 145,600

$ 59.25 $ 10,270 $ 123,240 $ 70.25 $ 12,177 $ 146,120

$ 59.50 $ 10,313 $ 123,760 $ 70.50 $ 12,220 $ 146,640

$ 59.75 $ 10,357 $ 124,280 $ 70.75 $ 12,263 $ 147,160



Hourly Monthly Annual Hourly Monthly Annual

$ 71.00 $ 12,307 $ 147,680 $ 82.00 $ 14,213 $ 170,560

$ 71.25 $ 12,350 $ 148,200 $ 82.25 $ 14,257 $ 171,080

$ 71.50 $ 12,393 $ 148,720 $ 82.50 $ 14,300 $ 171,600

$ 71.75 $ 12,437 $ 149,240 $ 82.75 $ 14,343 $ 172,120

$ 72.00 $ 12,480 $ 149,760 $ 83.00 $ 14,387 $ 172,640

$ 72.25 $ 12,523 $ 150,280 $ 83.25 $ 14,430 $ 173,160

$ 72.50 $ 12,567 $ 150,800 $ 83.50 $ 14,473 $ 173,680

$ 72.75 $ 12,610 $ 151,320 $ 83.75 $ 14,517 $ 174,200

$ 73.00 $ 12,653 $ 151,840 $ 84.00 $ 14,560 $ 174,720

$ 73.25 $ 12,697 $ 152,360 $ 84.25 $ 14,603 $ 175,240

$ 73.50 $ 12,740 $ 152,880 $ 84.50 $ 14,647 $ 175,760

$ 73.75 $ 12,783 $ 153,400 $ 84.75 $ 14,690 $ 176,280

$ 74.00 $ 12,827 $ 153,920 $ 85.00 $ 14,733 $ 176,800

$ 74.25 $ 12,870 $ 154,440 $ 85.25 $ 14,777 $ 177,320

$ 74.50 $ 12,913 $ 154,960 $ 85.50 $ 14,820 $ 177,840

$ 74.75 $ 12,957 $ 155,480 $ 85.75 $ 14,863 $ 178,360

$ 75.00 $ 13,000 $ 156,000 $ 86.00 $ 14,907 $ 178,880

$ 75.25 $ 13,043 $ 156,520 $ 86.25 $ 14,950 $ 179,400

$ 75.50 $ 13,087 $ 157,040 $ 86.50 $ 14,993 $ 179,920

$ 75.75 $ 13,130 $ 157,560 $ 86.75 $ 15,037 $ 180,440

$ 76.00 $ 13,173 $ 158,080 $ 87.00 $ 15,080 $ 180,960

$ 76.25 $ 13,217 $ 158,600 $ 87.25 $ 15,123 $ 181,480

$ 76.50 $ 13,260 $ 159,120 $ 87.50 $ 15,167 $ 182,000

$ 76.75 $ 13,303 $ 159,640 $ 87.75 $ 15,210 $ 182,520

$ 77.00 $ 13,347 $ 160,160 $ 88.00 $ 15,253 $ 183,040

$ 77.25 $ 13,390 $ 160,680 $ 88.25 $ 15,297 $ 183,560

$ 77.50 $ 13,433 $ 161,200 $ 88.50 $ 15,340 $ 184,080

$ 77.75 $ 13,477 $ 161,720 $ 88.75 $ 15,383 $ 184,600

$ 78.00 $ 13,520 $ 162,240 $ 89.00 $ 15,427 $ 185,120

$ 78.25 $ 13,563 $ 162,760 $ 89.25 $ 15,470 $ 185,640

$ 78.50 $ 13,607 $ 163,280 $ 89.50 $ 15,513 $ 186,160

$ 78.75 $ 13,650 $ 163,800 $ 89.75 $ 15,557 $ 186,680

$ 79.00 $ 13,693 $ 164,320 $ 90.00 $ 15,600 $ 187,200

$ 79.25 $ 13,737 $ 164,840 $ 90.25 $ 15,643 $ 187,720

$ 79.50 $ 13,780 $ 165,360 $ 90.50 $ 15,687 $ 188,240

$ 79.75 $ 13,823 $ 165,880 $ 90.75 $ 15,730 $ 188,760

$ 80.00 $ 13,867 $ 166,400 $ 91.00 $ 15,773 $ 189,280

$ 80.25 $ 13,910 $ 166,920 $ 91.25 $ 15,817 $ 189,800

$ 80.50 $ 13,953 $ 167,440 $ 91.50 $ 15,860 $ 190,320

$ 80.75 $ 13,997 $ 167,960 $ 91.75 $ 15,903 $ 190,840

$ 81.00 $ 14,040 $ 168,480 $ 92.00 $ 15,947 $ 191,360

$ 81.25 $ 14,083 $ 169,000 $ 92.25 $ 15,990 $ 191,880

$ 81.50 $ 14,127 $ 169,520 $ 92.50 $ 16,383 $ 192,400

$ 81.75 $ 14,170 $ 170,040 $ 92.75 $ 16,383 $ 192,920